Page 7 of 16 · complaints 301–350 of 782

2011 Chevrolet Equinox complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Dec 11, 2018118,394 milesNC

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT HEARD AN ABNORMAL TICKING NOISE. IN ADDITION, THE VEHICLE WAS USING THREE TO FOUR QUARTS OF OIL PER MONTH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 118,394. *TT*JB

Unknown or Other
Filed Dec 9, 20185,000 milesIL

P010 CODE WHEN CHECK ENGINE LIGHTS COMES ON. PROBLEM SINCE ABOUT 3 MONTHS OLD. SOME WERE RECALLED, MINE WAS NOT. ROUGH IDLE, DIES WHEN STOPPING OR TURNING,

Visibility/Wiper
Filed Dec 6, 2018125,000 milesNJ

WIPERS FAILED IN RAINSTORM. WAS TRAVELLING ON RT 81 AT APPROXIMATELY 65 MPH NEAR BINGHAMPTON, NY..

Engine
Filed Dec 3, 2018119,923 milesCA

DRIVING DOWN THE HIGHWAY GOING ABOUT 70 MILES PER HOUR OVER A BRIDGE. MY VEHICLE STARTED LOOSING POWER. ABOUT 2 MILES AFTER THE BRIDGE THE ENGINE LIGHT CAME ON AND THE ENGINE SHUT OFF. NEVER CAME BACK ON.I WAS TOWED TO A SHOP WHERE THE DIAGNOSIS WAS ENGINE CODE P228D, PREVIOUS TO THAT IN JANUARY OF THIS YEAR ANOTHER ENGINE CODE P0302 WAS CAPTURED AND IN JULY OF THIS YEAR YET ANOTHER ENGINE CODE P0420 CAPTURED AS WELL, VIA A TRACKING SYSTEM THRU MY INSURANCE.

Visibility/Wiper
Filed Dec 1, 2018120,000 milesVA

WHILE DRIVING IN A HEAVY RAIN STORM MY VEHICLES WINDSHIELD WIPERS COMPLETELY LOST FUNCTION. LUCKILY I WAS CLOSE ENOUGH TO MY HOME TO TAKE A COUPLE BACK ROADS AND DRIVE VERY SLOWLY WITH ALMOST NO VISIBILITY DUE TO LOSS OF WIPER FUNCTION. THIS OCCURRED ON A CITY STREET WITH HIGH STANDING WATER AND WAS BEING OPERATED AT ABOUT 25MPH. MY VEHICLE YEAR IS CURRENTLY UNDER INVESTIGATION FOR RECALL BY THE NHTSA FOR THE BALL JOINT ASSEMBLY RUSTING AND BREAKING. IN THE MEAN TIME I AM CURRENTLY TRYING TO FIGURE OUT HOW TO CONSERVATIVELY REPAIR THE VEHICLE.

Power Train
Filed Dec 1, 2018103,000 milesFL

SITTING IDLE AT STOP LIGHT, ENGINED REVVED UP, TURNED INTO PARKING LOT, LOST REVERSE. PUSHED OUT OF PARKING SPACE, ABLE TO DRIVE FORWARD, BUT AT LOW MPH, BEGAN KNOCKING AND RATTLING, LOSS OF POWER. PULLED INTO 2ND PARKING LOT, TURNED CAR OFF. WAITED 20 MIN, ABLE TO SHIFT TO REVERSE AND DRIVE ABOUT 10 MIN. SITTING IDLE ONCE AGAIN, RPMS REVVED UP AGAIN, LOSS OF POWER. DROVE VERY SLOW UNTIL AT A SAFE LOCATION, TRANSMISSION LIGHT FINALLY CAME ON. BEGAN ONLINE RESEARCH TO LAND HERE. CALLED MECHANIC FRIEND, SAID KNOWN FACT WITH 3-5-R WAVE PLATE FAILURE 103,000 MILES. BOUGHT NEW DEC 2010

Fuel/Propulsion System
Filed Nov 30, 2018125,000 milesTX

GAS ORDER AND OTHERS COMING FROM THE ENGINE. GAS MILEAGE HAS DECREASED. UNDETECTED GAS LEAK .

Engine
Filed Nov 19, 2018PA

THE CHEVY CUSTOMER CARE REP STATED THAT THERE IS A "SPECIAL COVERAGE 15285 IS TIED TO YOUR VIN, WHICH MAY OR MAY NOT BE RELATED TO THE OIL CONSUMPTION CONCERNS YOU'VE DESCRIBED. " MY VEHICLE IS EXPERIENCING SIGNIFICANT OIL CONSUMPTION ISSUES AND PLENTY OF NOISE FROM THE ENGINE. I NEVER RECEIVED ANY INFORMATION ABOUT THIS ISSUE DESPITE HAVING A REGISTERED MYCHEVROLET ACCOUNT AND A HISTORY OF CONTACT WITH CHEVY. MY MECHANIC MENTIONED A KNOWN ISSUE WITH OIL CONSUMPTION AND SUGGESTED I LOOK INTO IT WHICH BROUGHT ME TO THIS POINT. AFTER CONTACTING CHEVY, THEY SUGGESTED I PAY TO GET A DIAGNOSTIC BUT THAT I WOULD NOT BE COVERED FOR ANY SERVICES DESPITE THE KNOWN ISSUE AND THAT I NEVER RECEIVED NOTIFICATION OF THE ISSUE.

Service Brakes
Filed Nov 14, 2018110,000 milesNY

WHILE DRIVING, LIGHTS CAME ON DISPLAYING "ALL WHEEL DRIVE OFF", "TRACTION CONTROL OFF", AND SERVICE STABILITRAK. CAR DROPPED SUDDENLY (ON CURVE, ON BUSY ROAD) TO 10MPH. SHAKING BAD AND BRAKES BARELY WORKING. CAR SHAKES WORSE WHEN APPLYING BRAKES. DEALER WILL NOT FIX. SAYS LIGHTS ARE OFF WHEN THEY SEE IT SO THEY CAN'T DIAGNOSE PROBLEM. THIS SAME PROBLEM HAS HAPPENED SEVERAL TIMES. ALWAYS IN COLD WEATHER. NO ICE OR SNOW THIS TIME.

Engine
Filed Nov 13, 201892,000 milesMI

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE THE CONTACT WAS DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPER MOTOR FRACTURED. THE CONTACT WAS ABLE TO REPLACE THE WINDSHIELD WIPER MOTOR. THE CONTACT ALSO STATED THAT AT 80,000 MILES, THE TIMING CHAIN FRACTURED AND CAUSED MAJOR DAMAGE TO THE ENGINE. THE VEHICLE WAS REPAIRED BY BILL FOX CHEVROLET (LOCATED AT 725 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 266-0563). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Power Train
Filed Oct 30, 201850,000 milesSC

TRANSMISSION FAILED AT 50,000 MILES. I WAS DRIVING 25 MPH DOWN A CITY STREET. OF COURSE, I'M OUT OF WARRANTY BECAUSE OF YEARS, AND, GM WILL NOT CONSIDER GIVING ANY ASSISTANCE, EVEN THOUGH THIS IS A COMMON PROBLEM WITH THE 2011 EQUINOXES. AN EMPLOYEE AT A LOCAL DEALERSHIP SAID THE TRANSMISSION IN THE EQUINOX LIKE MINE IS GARBAGE. I PURCHASED THE CAR NEW IN MARCH, 2011, AND IN FEBRUARY 2015 AT 26,000 THE A/C COMPRESSOR WENT OUT, AND I HAD TO PAY FOR THAT REPAIR.

Engine
Filed Oct 24, 2018122,000 milesMI

I'VE HAD THIS VEHICLE FOR 10 MONTHS AND IT'S BEEN IN THE SHOP MORE THAN ANYTHING. IT'S ALREADY ON ITS SECOND ENGINE AND THAT WAS SEPTEMBER 14TH, NOW OCTOBER 23RD IT IS NOW NEEDING A TRANSMISSION. THIS DOESN'T INCLUDE THE UNBELIEVABLE AMOUNT OF OIL CHANGES AND TUNE UPS. I'VE STALLED IN REVERSE AND DRIVE. THE CAR DIED OUT WHILE DRIVING AND IS EXTREMELY LOUD AT TIMES. ALL I HAVE FOR DOCUMENTS ARE MY RECEIPTS. I'M DISABLED WITH CHILDREN AND WHEN I THOUGHT WE WERE BUYING A CAR WE BOUGHT A LOT OF PROBLEMS INSTEAD. CONSTANTLY TRYING TO STILL FIND RIDES TO DR APPTS AND SUCH. I'M VERY DISAPPOINTED THAT A RECALL HASN'T BEEN DONE YET, AFTER THE ALL THE COMPLAINTS ON SAID VEHICLE.

Engine
Filed Oct 22, 2018NY

THIS IS A SAFETY COMPLAINT. I CARRY MY GRAND KIDS AND AM WORRIED FOR OUR SAFETY. IT HAS NOT HAPPENED DUE TO THE VERY LOW MILEAGE AND AM TRYING TO BE PROACTIVE. I KNOW OF MANY MANY HAPPENINGS. THE CARS STARTING AT ~ 5000 MILES WILL STALL OUT AT SIGNALS & ON THE ROAD. THIS WILL PROBABLY HAPPEN TO ME WHEN I REACH 5K MILES.THE CAR HAS A DEFECTIVE ENGINE THAT GM CANNOT FIX. I'M AFRAID OF A REAR END COLLISION AND FIRE. THE CAR NEEDS A NEW ENGINE. THANK YOU FOR READING THIS AND HOPE IT GETS RECTIFIED ASAP. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service BrakesCrash3 injured
Filed Oct 18, 2018140,000 milesWI

WE WERE DRIVING OUR EQUINOX AND THE BRAKES FAILED TO WORK. THE BRAKE PEDAL WOULD NOT DEPRESS. WE HIT THE CAR IN FRONT OF US ON THE FREEWAY OFF RAMP AND THAT CAR HIT THE NEXT CAR. BOTH DRIVERS REPORTED INJURIES. THERE WAS NO WAY TO SLOW DOWN LET ALONE STOP. THE AIR BAG DID NOT DEPLOY EITHER. I RESEARCHED THE ISSUE AND FOUND A BRAKE BOOSTER IS THE PROBABLE PROBLEM. BOTH OUR CAR SERVICE PROVIDER AND ON LINE BLOGS LIST THIS AS AN ISSUE. SOMETHING ABOUT THE VACUUM AND BRAKE FLUID CAUSING TOO MUCH PRESSURE SO THE BRAKE PEDAL COULD NOT BE DEPRESSED. THIS HAPPENS IN HIGH HEAT AND WHEN THE CAR IS ON A HILL. AFTER THE CAR STOPS AND COOLS DOWN OR IS LEFT ON LEVEL GROUND, THEN THE BRAKES START WORKING AGAIN. THIS MAKES THE ISSUE HARDER TO FIND ACCORDING TO OUR CAR REPAIR SHOP. WE HAD GM TAKE A LOOK AT THE ISSUE AND THEY SAID THERE WAS NO OVERALL DEFECT IN THE PART. THEY DID NOT LOOK AT OUR SPECIFIC PART. THE INSURANCE COMPANY TOTALED THE CAR. THIS IS A BIG SAFETY ISSUE. WE HAD SO MANY PROBLEMS WITH THIS CAR INCLUDING HAVING THE ENGINE REBUILT FOR THE HIGH OIL USAGE ISSUE. WE ARE GLAD THAT WE AND OUR CHILDREN WILL NOT BE DRIVING THIS DEATH TRAP ANYMORE.

Engine
Filed Sep 27, 2018120,000 milesNC

I WAS DRIVING MY 2011 CHEVY EQUINOX I JUST PURCHASED AUG 5,2018 WHILE DRIVING THE ENGINE LIGHT CAME ON I WENT TO TURN IN THE PARKING LOT AT THE VEHICLE JUST COMPLETELY SHUT DOWN I HAD TRY COASTING INTO A SPACE. VEHICLE WAS TOWED TO A SERVICE CENTER ONLY TO LEARN THIS IS A KNOWN ISSUE WITH G MM C/CHEVROLET. UNFORTUNATELY GMC IS TURNING A DEAF EAR TO THIS VERY DANGEROUS SITUATION. I HAD JUST GOTTEN OFF A MAJOR INTERSTATE I COULD HAVE BEEN KILLED AND GMA IS CLEARLY AWARE OF THIS PROBLEM AND REFUSING TO DO A RECALL I'M PRAYING NOONE GETS KILLED BEFORE THEIR HAND IS FORCED TO MAKE THEIR PRODUCT SAFE FOR THE CONSUMER.

Visibility/Wiper
Filed Sep 27, 2018120,000 milesVA

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WIPERS FAILED TO FUNCTION PROPERLY AND SEIZED. THE CONTACT WAS ABLE TO COAST OFF THE ROADWAY DUE TO THE FAILURE. THE DEALER (JOE BOWMAN CHEVROLET, 2455 E MARKET ST, HARRISONBURG, VA 22801, (540) 908-2809) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNKNOWN. *TT CONSUMER STATED WHILE DRIVING WIPERS FROZE DURING HEAVY RAIN. UPDATED 11/21/18*JB

Visibility/Wiper
Filed Sep 20, 201860,450 milesOH

I WAS DRIVING DOWN I75 WHEN IT STARTED RAINING THEN POURING,I TURNED ON MY WIPERS AND THEY WORKED FINE FOR A COUPLE MINUTES. THEN STOPPED WORKING ,I COULD STILL HEAR THE MOTER WORKING ,BUT NO MOVEMENT FROM HE WIPERBLADES.TTRAFFIC WAS HEAVY AND I COULD NOT SEE ,I TURNED ON MY FLASHERS AND LUCKILY WAS ABLE TO GET TO THE SIDE OF THE ROAD THEN I WAITED TILL THE RAIN STOPPED TO DRIVE HOME

Fuel/Propulsion System
Filed Sep 10, 201849,000 milesIL

MY CAR HAS A ROUGH IDLE/FEELS LIKE IT'S GOING TO STALL WHEN IT'S IDLING. AFTER GETTING A LOW-ENGINE POWER INDICATOR LIGHT, I TOOK IT TO MY DEALER, WHO DIAGNOSED THE REAR HIGH-PRESSURE FUEL PUMP AS A RESULT OF THE CODE DURING DIAGNOSTICS. AT A COST OF MORE THAN $1,300, THE FUEL PUMP WAS REPLACED, AND AS I WAS DRIVING HOME FROM THE DEALERSHIP, THE PROBLEM PERSISTED AND I CALLED THE DEALER RIGHT THEN. I WAS TOLD TO LET THE CAR RESET AND DO HIGHWAY DRIVING. AFTER FIVE DAYS AND A 12-HOUR HIGHWAY ROUND TRIP, I STILL HAD THE PROBLEM AND CALLED THE DEALER BACK. THEY HAD MY CAR THREE DAYS AND NOW SAY THIS IS A TIMING CHAIN ISSUE, BUT THEY ALSO SAY THAT SOME OF MY MODELS ARE HAVING HIGH OIL CONSUMPTION, LEADING TO THE TIMING CHAIN ISSUE; THEREFORE, THEY'RE TRACKING MY OIL CONSUMPTION FOR 2,000 MILES. STILL, MY QUESTION IS WHY REPLACE THE HIGH-PRESSURE FUEL PUMP SINCE THAT DIDN'T FIX THE PROBLEM? MY YEAR, MAKE, AND MODEL--BUT NOT VIN--IS CURRENTLY UNDER RECALL FOR FAILING HIGH-PRESSURE FUEL PUMPS, BUT MY DEALER WON'T BUDGE AND INCLUDE IT IN THE RECALL. THE RECALL IS: #43180: PRODUCT EMISSION RECALL ' HIGH PRESSURE FUEL PUMP ' (SEP 30, 2016). I ALSO CONTACTED GM'S HELP LINE, AND THEY INVESTIGATED AND DID NOTHING. I CAN PROVIDE MORE INFORMATION IF NECESSARY, BUT I'M REQUESTING THAT THE RECALL BE EXPANDED TO INCLUDE MY VIN.

Engine
Filed Sep 7, 201863,253 milesFL

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT COULD NOT START THE VEHICLE AND THE ENGINE INDICATOR WAS ILLUMINATED. WHILE DRIVING 30 MPH, THE VEHICLE FELT AS IF IT WERE REVERSING WHEN THE VEHICLE WAS ENGAGED IN DRIVE. THE VEHICLE WAS TAKEN TO JIM BROWNE CHEVROLET TAMPA BAY (11300 N FLORIDA AVE, TAMPA, FL 33612, (888) 366-5458) WHERE THE CONTACT WAS INFORMED THAT THE FUEL WAS BURNT OUT AND THE CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,253.

Engine
Filed Sep 5, 2018115,000 milesCT

WHILE DRIVING CAR TREMBLED A LITTLE A MINUTE OR SO BEFORE IT SEEMINGLY LOST POWER, NO ACCELERSTION, STEERING WHEEL LOCKED. LIGHTS REMAINED ON DASH BUT NO POWER. NO WARNING LIGHTS. NOTHING. THANKFULLY WAS ABLE TO SAFELY STOP NEAR SIDE OF THE ROAD AND TURNED THEBKEY AND CAR STARTED LIKE NOTHING HAPPENED. THANKFUL I WAS EXITING A PARKING LOT, AND WASNT ON THE HIGHWAY LIKE I WAS JUST A FEW HOURS PRIOR. I COULDVE BEEN KILLED

Power Train
Filed Sep 1, 2018OH

I HAVE A 2011 CHEVY EQUINOX THAT JUST RANDOMLY HAD THE TRANSMISSION GO OUT IN IT. I HAD TAKEN IT TO A DEALERSHIP NOT EVEN 2 WEEKS AGO AND THEY WERE SUPPOSED TO DO A FULL VEHICLE FLUID TOP OFF AND FULL OIL CHANGE. NEVER HAVE I HAD ANY ISSUES WITH MY VEHICLE PRIOR TO THIS AND IT ONLY HAS 90K MILES ON IT.

Power Train
Filed Aug 30, 201885,000 milesPA

THE TRANSMISSION WENT OUT IN THE VEHICLE WITH ONLY 85,XXX MILES ON IT. COSTING ALMOST $3,000 TO FIX IT.

Visibility/Wiper
Filed Aug 24, 2018141,190 milesWI

DRIVING ON THE CITY STREET IN THE RAIN. WINDSHIELD WIPERS STOPPED WORKING BUSHING CAME APART. NO RECALL ON PART HOLE WINDSHIELD WIPER TRANSMISSION NEEDS TO BE REPLACED.

Engine
Filed Aug 16, 2018110,000 milesFL

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. NO WARNING INDICATORS ILLUMINATED AND A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE CONTACT STARTED THE VEHICLE NORMALLY AFTER APPROXIMATELY 2 MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A FAILURE COULD NOT DETERMINED. THE VEHICLE WAS THEN TAKEN TO THE DEALER FERMAN CHEVROLET 'TAMPA (9751 E. ADAMO DRIVE, TAMPA, FL 33619) WHERE THE FAILURE WAS DIAGNOSED AS A FRACTURED TIMING CHAIN AND THE ENGINE HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 8-4527816728 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Engine
Filed Aug 16, 2018117,000 milesMO

I WAS TRAVELING ON THE SERVICE ROAD WHEN MY CAR SUDDENLY STALLED WITHOUT NOTICE. I WAS ALMOST HIT BY VEHICLES TRAVELING BEHIND ME. THE CAR STARTED UP RIGHT AWAY AND I WAS ABLE TO PARK SAFELY. THE CHECK ENGINE LIGHT IS NOW ON AND IT SHOWS A CODE FOR A BAD SOLENOID. THIS IS A PROMINENT PROBLEM WITH THIS CAR, I HAVE SEEN NUMEROUS PEOPLE COMPLAIN ON VARIOUS WEBSITES ABOUT THIS ISSUE. I JUST WANT TO KNOW WHY THIS CAR IS STILL OUT ON THE ROAD. IT IS UNSAFE. IT WILL KILL SOMEONE EVENTUALLY. I AM NOW SCARED TO DRIVE THIS VEHICLE AND WILL TRADE THIS VEHICLE IN.

Service Brakes
Filed Aug 16, 2018GA

PURCHASED VEHICLE IN FEBRUARY 2018. AS OF JULY 2018, MY AC COMPRESSOR HAS GONE OUT & THE SERVICE STABLITITRAK WARNING KEEPS COMING ON. THIS SHOULDN'T BE HAPPENING 6 MONTHS AFTER PURCHASE.

Electrical System
Filed Aug 6, 2018124,000 milesTX

GOING DOWN THE ROAD THE AC STARTED BLOWING HOT AIR SO WE HAVE NO AIR IN THIS SUV NOT FAIR AND IT STARTED TO JERK LIKE IT WAS LOSING POWER SCARY

Engine
Filed Aug 2, 201883,655 milesMA

VEHICLE HAS BEEN METICULOUSLY MAINTAINED. ENGINE STARTED TO STALL WHILE DRIVING, THEN WOULD NOT START. WARNING LIGHTS DID NOT APPEAR UNTIL AFTER THE VEHICLE WOULD NOT START. SAID ENGINE UNDERPOWERED. HAD IT TOWED TO MECHANIC, WHO FOUND THERE WAS NO OIL IN THE ENGINE, EVEN THOUGH NO LIGHTS CAME ON AND WE CHECKED THE OIL 3 DAYS EARLIER. HAD THE CAR TOWED TO THE DEALER. THE DEALER SAID THE ENGINE NEEDED TO BE REPLACED, BUT REPAIRS SHOULD BE COVERED UNDER A SPECIAL COVERAGE WARRANTY ISSUED BY GM. GM DENIED COVERAGE WITH NO EXPLANATION SENT TO ME. I CALLED CUSTOMER SERVICE TO FILE AN APPEAL, AND WAS GIVEN A FILE NUMBER AND TOLD SOMEONE WOULD CONTACT ME WITHIN 2 BUSINESS DAYS. DESPITE ALMOST DAILY FOLLOW UP CALLS BY ME FOR A MONTH NO ONE HAS CALLED ME BACK. EACH TIME I AM TOLD IT THE CASE IS BEING HANDLED BY A SENIOR ADVISOR AND THAT THE OPERATOR WAS NOT ABLE TO CONTACT THEM AND THEY WOULD CALL ME BACK. I ASKED FOR THE CASE TO BE ESCALATED TO A SUPERVISOR, AND AFTER 4 TIMES WAS TOLD IT HAD BEEN, BUT WHEN I CALLED BACK TO SEE WHY NO ONE HAD CALLED ME BACK WAS TOLD THAT THE SENIOR ADVISOR WAS STILL ASSIGNED TO THE CASE. THIS IS A VERY SERIOUS SAFETY ISSUE, WITH THE ENGINE STALLING WHILE STILL IN MOTION, WITH NO WARNING, AND IS CAUSED BY A KNOWN MANUFACTURER'S DEFECT AND SHOULD BE PART OF A RECALL, NOT "SPECIAL COVERAGE".

Engine
Filed Jul 31, 2018113,000 milesCO

MY TIMING CHAIN WAS MAKING NOISE. SINCE OTHER MODELS OF THE EQUINOX HAVE A BULLETIN THAT COVERS THAT REPAIR I DROVE IT INTO THE DEALERSHIP. ON THE WAY THERE MY ENGINE EXPLODED WHILE DRIVING UP A HILL AT 40MPH, CRACKING THE ENGINE BLOCK AND EXHAUST MANIFOLD. ENGINE NEEDS REPLACEMENT. GM WILL NOT COVER THE REPAIR. ISSUE WAS REPORTED TO GM. IT IS AT THE DEALERSHIP FOR REPAIR, WORKING OFF AN ESTIMATE. I WILL ADD THE FINAL INVOICE LATER.

Engine
Filed Jul 31, 201860,000 milesTX

WHILE DRIVING AND I COME TO A STOP, , THE ENGINE WILL TURN OFF BY ITSELF AND I AM NOT ABLE TO ACCELERATE. I HAVE TO TURN TURN OFF THE CAR AND RESTART IT IN ORDER FOR IT TO RUN AGAIN. THERE WAS NO WARNING THAT THE CAR HAD TURNED OFF. I HAD THIS PROBLEM ABOUT 7 MONTHS AGO, AND BROUGHT IT TO THE DEALERSHIP SERVICE CENTER. THEY REPLACED BOTH INTAKE AND EXHAUST CAM SOLENOID AND ALSO THE EXCESS OIL CONSUMPTION RECALL ON THE CAR. THE CAR WAS RUNNING FINE UNTIL NOW, STARTED TO HAVE THE SAME ISSUE AGAIN.

Engine
Filed Jul 7, 2018MI

THE AUTOMATIC TRANSMISSION WENT OUT AT LESS THAN 100000 MILES

Visibility/Wiper
Filed Jul 6, 2018137,000 milesNC

WE WERE ON VACATION IN FLORIDA. A SUDDEN TORRENTIAL RAIN CAME. I TURNED MY WIPERS ON HIGH AND AFTER A FEW SECONDS THEY JUST STOPPED WORKING. I COULD NOT SEE SO I HAD TO QUICKLY PUT ON MY WIPERS AND SLOWLY PULL TO THE SIDE IN THE MIDST OF HEAVY TRAFFIC LEAVING THE PARK

Electronic Stability Control (esc)
Filed Jul 3, 201810 milesAL

RECALL ON THE FRONT SEAT THERE'S A RECALL IN THE ENGINE AREA ELECTRICAL SURGES THERE'S A RECALLED BEGINNING OF THE CRANKING UP PART OF THE CAR THERE ARE MORE RECALLS BUT I AM NOT FOR SURE OF THE REST

Unknown or Other1 injured
Filed Jul 2, 2018115,000 milesWV

TAKATA RECALL. MY 2011 EQUINOX WAS PARKED AND TURNED OFF . I WENT TO GET MY 2 YEAR OLD OUT OF THE CAR AND THE CAR TOOK ITSELF OUT OF PARK. I WAS DRAGED BY THE DOOR AND RECEIVED MANY INJURIES. THE CAR WAS PARKED IN MY NEIGHBORS DRIVEWAY WHEN IT BEGAN ROLLING BACKWARDS WITH MY KIDS INSIDE.

Air Bags
Filed Jun 29, 2018110,000 milesAR

AIRBAG LIGHT STAYS ON NEEDS TO BE SERVICED IT KEEPS SAYING AIRBAGS ARE OFF THIS LIGHT COMES ON EVERYTIME EQUINOX IS IN MOTION AND CONTINUES TO BEEP ALL THE TIME!

Engine
Filed Jun 28, 201888,000 milesOK

EXCESSIVE OIL CONSUMPTION ... VEHICLE HAS 88,000 MILES ON IT. LOCAL DEALERSHIP AND GMC WON'T FIX. THEY SAY BULLETIN FOR REPAIRS IS EXPIRED. WE DID NOT RECEIVE NOTICE GMC WOULD REPAIR AND WE'VE HAD VEHICLE IN FOR OIL CHANGES THREE TIMES IN THE LAST TWELVE MONTHS.

Engine
Filed Jun 27, 201893,675 milesNY

TODAY I ADDED MY NAME TO THE CLASS ACTION LAWSUIT, CASE NO. 3:17-CV-5337 THAT WAS FILED ON 9/14/17 IN THE NORTHERN DISTRICT OF CALIFORNIA AGAINST GM REGARDING MY 2011 CHEVROLET EQUINOX. IF YOU'RE AFFECTED, ADD YOUR NAME AS WELL AS FILE A COMPLAINT WITH THE FEDERAL TRADE COMMISSION. FEB2017, I PURCHASED SAID AUTO WITH 69,684 MILES IN GOOD CONDITION. ON MY WAY TO WORK WHILE AT A RED LIGHT THE SUV SHUT OFF WITHOUT WARNING. BEING UNABLE TO RESTART THE SUV, IT WAS TOWED ON MAY 25, 2018 TO MY MECHANIC (CB ISLAND, 589 UNION AVE, WESTBURY, NY) TO FIND THAT THERE WERE DAMAGED VALVES, A BROKEN TIMING CHAIN, AND A BLOWN ENGINE AT 93,675 MILES. THIS MILEAGE IS WELL UNDER GM'S SPECIAL COVERAGE ADJUSTMENT MILEAGE OF 120K. THE CAUSE OF THE DAMAGE TO THE MOTOR WAS LACK OF OIL IN THE ENGINE. BEING DILIGENT IN GETTING OIL CHANGES, THERE WAS NO INDICATION THAT THE OIL WAS LOW IN THE CAR. GM REFUSED TO HONOR THE WARRANTY THOUGH THEY KNEW OF THE DEFECT ON THESE ENGINES. THERE ARE MANY ALMOST IDENTICAL MECHANICAL ISSUES OVER MULTIPLE YEARS FOR THE CHEVY EQUINOX. THIS IS NOT JUST A FEW OF US THAT HAVE EXPERIENCED THIS ENGINE FAILURE, BUT ENOUGH TO HAVE A CLASS ACTION INITIATED. HAVING A $16K LOAN REMAINING, I HAVE NO OTHER CHOICE BUT TO REPAIR THE ENGINE. THE GOVERNMENT (WHICH WAS ASSISTED GM OUT OF BANKRUPTCY) NEEDS TO HOLD GM ACCOUNTABLE BY FORCING THEM TO TAKE ACTION BY RECALLING ALL AFFECTED MODELS, AND TO REIMBURSE THOSE WHO HAVE ALREADY MADE THE REPAIRS IN ADDITION TO HAVING GM INSPECT THE RE

Structure › Body › Hatchback/Liftgate1 injured
Filed Jun 26, 201847,966 milesLA

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE THE CONTACT WAS REMOVING ITEMS OUT OF THE REAR OF THE VEHICLE, THE LIFTGATE INADVERTENTLY CLOSED AND STRUCK HIM ON THE HEAD. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER (BUBBA OUSTALET CHEVROLET CADILLAC, 819 N MAIN ST, JENNINGS, LA 70546, (337)-246-5041) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,966. *TT

Power Train
Filed Jun 25, 2018148,000 milesMO

IN THE LAST 6 MONTHS WE HAVE REPLACED BOTH THE TRANSMISSION AND TRANSFER CASE, VEHICLE HAD LESS THEN 150,000 MILES ON IT.

Service Brakes
Filed Jun 24, 201889,000 milesMI

2011 CHEVROLET EQUINOX AT 89,000 MILES ABS AND TRACTION CONTROL LIGHTS CAME ON RENDERING BOTH THE ABS AND TRACTION CONTROL USELESS. REPAIRS REQUIRED THE REPLACEMENT OF BOTH FRONT WHEEL BEARINGS DUE TO THE FACT THE RELUCTOR RINGS / MAGNETIC RINGS ON BOTH BEARINGS HAD STARTED TO DISINTEGRATE MISSING LARGE PORTIONS OF IT. APPARENTLY THESE RELUCTOR RINGS ARE POORLY GLUED ON. THIS SAFETY DEVICE SHOULD HAVE LASTED MUCH LONGER. AT $125 PER BEARING PLUS LABOR THIS IS NOT A CHEAP FIX.

Visibility/Wiper
Filed Jun 20, 201855,000 milesOH

FRONT WINDSHIELD WIPERS STOPPED WORKING. MOTOR DOES RUN.

Electrical System
Filed Jun 19, 201866,900 milesPA

WHILE DRIVING THE CAR STALLS AND IT DOES IT ALSO WHEN SLOWING DOWN FOR A TRAFFIC LITE AND THEN WHEN RESTARTED IT SURGES. THIS IS A SAFETY DEFECT IN MY CAR. CANNOT BELIEVE WITH ALL THE COMPLAINTS I HAVE READ FOR THIS PROBLEM AND THERE IS NO RECALL, REALLY. MAYBE NOT ENOUGH PEOPLE HAVE BEEN KILLED YET. MINE STALLED OUT 4 TIMES JUST TRYING TO GET OUT OF THE PARKING LOT AND THEN WITHIN A BLOCK IT DID IT IN TRAFFIC.

Engine
Filed Jun 15, 2018NY

RATTLES WHEN STARTING THE VEHICLE. SMELLS OF GASOLINE FROM VEHICLE WHEN RUNNING. THIS BEGAN IN DECEMBER 2017 AND CONTINUES TO THIS DAY

Steering
Filed Jun 12, 201889,000 milesIL

ON JUNE 4, 2018 I PICKED MY CAR UP FROM THE CHEVROLET DEALERSHIP AFTER AN OIL CONSUMPTION PROBLEM WAS ADDRESSED. UPON LEAVING THE PARKING LOT, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. AT A CERTAIN POINT IN THE TURN, THE WHEEL VIOLENTLY JERKS BACK TO THE CENTER POSITION. I RETURNED THE VEHICLE TO THE DEALERSHIP IMMEDIATELY AND IT WAS IDENTIFIED AS ANOTHER SPECIAL REPAIR BULLETIN ISSUED BY GM ON THIS SPECIFIC MAKE/MODEL. ON THURSDAY, JUNE 7TH, I WAS NOTIFIED THAT THE REPAIR WAS COMPLETE. WHEN I ARRIVED TO PICK THE CAR UP, THE SERVICE DEPARTMENT EMPLOYEE INFORMED ME THAT WHILE DRIVING IT FROM THE SERVICE CENTER TO THE FRONT OF THE DEALERSHIP HE NOTICED THE ISSUE HAD NOT BEEN REPAIRED. CALLED THE FOLLOWING DAY, JUNE 8TH, WAS TOLD THE CAR WAS REPAIRED AGAIN. PICKED IT UP, DROVE ABOUT 100 MILES BEFORE THE ISSUE REAPPEARED, THIS TIME WHILE DRIVING DOWN THE FREEWAY. MANAGED TO PARK THE CAR FOR 10 MINUTES, PROBLEM RESOLVED. PROBLEM REAPPEARED 50 MILES LATER. DISAPPEARED AND REAPPEARED FOR THE NEXT 200 MILES. CAR IS BACK WITH DEALER. NO INDICATION IF IT CAN OR WILL BE REPAIRED. THE CAR IS DANGEROUS. WHEN ACTIVELY MALFUNCTIONING, WHICH COULD START AND STOP AT ANY TIME, IT IS IMPOSSIBLE TO NAVIGATE A LEFT TURN, IT IS DIFFICULT TO SHIFT LANES, I SUSPECT IT WOULD BE IMPOSSIBLE TO QUICKLY VEER LEFT TO AVOID AN ACCIDENT. I'VE BEEN ADVISED TO TRADE THE CAR IN. THE DEALERSHIP CURRENTLY HAS TWO IDENTICAL MAKE/MODEL YEARS FOR SALE ON THE LOT. IN ADDITION TO ALL OF THE OTHER ISSUES

Engine
Filed Jun 12, 2018120,000 milesMI

EXCESSIVE OIL CONSUMPTION- MY 2011 EQUINOX HAS EXCESSIVE OIL CONSUMPTION (AND IT LOOKS LIKE MAJORITY OF THEM DO!) CHEVY ISSUED A STATEMENT ABOUT THIS BUT IT IS NO LONGER FIXABLE AND, UNFORTUNATELY, THESE VEHICLES ARE STILL ON THE ROAD. I BOUGHT ONE THAT IS NOW DEAD BECAUSE OF THIS ISSUE. IT STARTED TO SHAKE AS I GOT TO A STOP SIGN AND WHEN I WENT TO THE SHOP, THE SAME DAY, IT WAS COMPLETELY OUT OF OIL. I KEEP REGULAR OIL CHANGES ON MY VEHICLE AND MY DAD OWNS A BODY SHOP SO IT WAS WELL TAKEN CARE OF. THERE WAS NO REASON FOR THE OIL TO BE GONE EXCEPT FOR A FLAW IN THE VEHICLE. I'M EXTREMELY UPSET THAT THIS WASN'T A FULL RECALL FROM CHEVY, THAT WAS THE RIGHT THING TO DO. INSTEAD I'M OUT A VEHICLE BECAUSE I CAN NO LONGER SUBMIT PAPERWORK TO GET THE FIX REIMBURSED AND THE DEALERSHIP WOULD NEED TO REBUILD OR REPLACE THE ENTIRE MOTOR TO GET IT WORKING AGAIN.

Engine
Filed Jun 10, 2018119,818 milesPA

THE VEHICLE WAS PARKED AND I WENT TO START IT AND IT WOULDN'T START, SO I GOT IT TOWED TO THE GARAGE. THEY FOUND A LOT OF NOISE COMING FROM THE ENGINE SO THEY CHECKED THE COMPRESSION AND FOUND 0 PSI ON ALL CYLINDERS. THEY FOUND THE VALVES BENT AND TOP OF PISTONS SMASHED. EXCESSIVE ENGINE OIL CONSUMPTION DUE TO PISTON RING WEAR CAUSED THE ENGINE TO FAIL. THE CONSUMER STATED THE MANUFACTURER WOULD NOT PROVIDE A REIMBURSEMENT FOR THE VEHICLE'S REPAIR COSTS. *JS

Engine
Filed Jun 6, 201894,722 milesTX

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE IDLING AT A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE CONTACT PURCHASED AND REPLACED THE PART. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED SERVICE REQUEST NUMBER: 8-4214923931. THE MANUFACTURER REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 94,722. THE VIN WAS NOT AVAILABLE.

Visibility › Windshield Wiper/Washer › Linkages
Filed May 23, 2018200,012 milesLA

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WIPER BLADE MOTOR AND LINKAGE BECAME DETACHED. THE VEHICLE WAS TAKEN TO JIM TAYLOR CHEVROLET (139 GRIMSHAW ST, RAYVILLE, LA 71269), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 200,012.

Engine
Filed May 17, 201873,000 milesDE

CAR STALLED OUT WHILE STOPPED AT A STOP LIGHT. WAS ABLE TO RESTART AND DRIVE HOME. WAS SCHEDULED FOR AN OIL CHANGE THE NEXT DAY, WENT TO DRIVE THE CAR AND MADE IT THREE HOUSES DOWN BEFORE IT STALLED OUT WHILE DRIVING. ENGINE LIGHT CAME ON AND WOULD NOT START BACK UP. HAD IT TOWED TO A REPAIR SHOP AND THEY SAID IT JUMPED TIME, AND THE TIMING CHAIN BROKE AND MADE A MESS OF THE ENGINE. ENGINE NEEDS TO BE REPLACED. FAILED AT 73K MILES. BOUGHT THE CAR CERTIFIED USED AT 36K TWO YEARS AGO AND HAVE HAD IT SERVICED REGULARLY. DON'T HAVE MONEY FOR REPAIRS AND CHEVY DEALER WON'T FIX....

Engine
Filed May 12, 2018129,000 milesGA

THE CAM SHAFT POSITION SENSOR IS DEFECTIVE.THE VEHICLE SHUTS DOWN WHEN IDLE IS LOW.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Chevrolet Equinox → · Every Equinox year → · How the figures are calculated →