Page 4 of 16 · complaints 151–200 of 782

2011 Chevrolet Equinox complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Jul 18, 2020135,000 milesIL

MY VEHICLE IS DYING WHEN STOPPING AND RUNNING ROUGH WHEN COLD STARTED. IT JERKS AND TURNS OFF AT A STOP, BUT TURNS ON IMMEDIATELY AFTER. IT USED TO OCCASIONALLY HAPPEN, NOW IT'S EVERY TIME I STOP.

Engine
Filed Jul 12, 2020IN

I HAVE TO CONTINUOUSLY PUT QUARTS OF OIL IN TO MAKE SURE IT DOESN'T RUN DRY. IT'S BEEN A CONSTANT ISSUE WITH MECHANICS I'VE TAKEN IT TO AT THE DEALERSHIP SAYING THEY'VE SEEN EVERY EQUINOX THEY WORKED ON HAVE A PROBLEM WITH THE ENGINES BURNING THROUGH OIL.

Engine
Filed Jul 7, 202084,000 milesNE

MY EQUINOX SUFFERS FROM THE OIL CONSUMPTION DEFECT WHICH CAUSES THE VEHICLE TO CONSUME OIL AT AN USUALLY HIGH RATE. ALTHOUGH SEVERAL FEATURES OF THE VEHICLES' ENGINES CONTRIBUTE TO THE OIL CONSUMPTION DEFECT, THE PRIMARY CAUSE IS FAULTY PISTON RINGS. THIS IS A COMMON PROBLEM WITH THESE VEHICLES AND THEIR WAS EVEN A LAWSUIT THAT WAS RECENTLY SETTLED. I HOWEVER DO NOT QUALIFY FOR THE FREE REPAIR BECAUSE I PURCHASED THE VEHICLE LATER MAY 16, 2019. I BELIEVE THIS PROBLEM SHOULD BE A RECALL SINCE GM IS AWARE OF THE FAULTY ENGINEERING THAT WENT INTO THE MANUFACTURING OF THIS VEHICLE.

Electronic Stability Control (esc)
Filed Jun 19, 2020NY

I DROVE HOME AND PARKED MY CAR. WHEN TO STARTED MY CAR THE FOLLOWING MORNING AND PUT IT IN DRIVE. MY CAR WOULD NOT MOVE FORWARD ONLY BACKWARDS. I HAD KNOW IDEA THAT MY TRANSMISSION WAS GOING. I WENT TO THE CHEVY DEALER MANY TIMES EARLIER FOR OIL CONSUMPTION AND MY THE SOUND OF MY TRANSMISSION AND THEY SAID THAT THE JUST SOUND OF THE CAR. IF THEY HAD BEEN HONEST AND TOLD ME THE TRUTH I COULD HAVE GOTTEN MY TRANSMISSION FIXED MANY YEARS EARLIER. THANKFULLY MY OIL CONSUMPTION WAS FIXED ONLY BECAUSE I CALLED CORPORATE AND PUSHED THE ISSUE. I BELIEVED THE DEALER WHEN HE TOLD ME ALL THE EQUINOX SOUND LIKE THAT. NOW I HAVE TO PAY OVER $3000.00 FOR THAT LIE. MY CAR IS BEING FIXED BY HOBBY'S TRANSMISSION IN HICKSVILLE, NY AS WE SPEAK. MY CAR IS A LEMON. CORPORATE TOLD ME THAT MY CARE WAS IN THE BATCH OF CARS THAT HAVE OIL CONSUMPTION. I WILL BE CALLING THEM ABOUT MY TRANSMISSION ON MONDAY, 6/22/20. *TR

Steering
Filed Jun 10, 202079,000 milesAR

POWER STEERING INTERMITTENTLY STOPS WORKING . IT DID IT TO MY WIFE ON 6/8/20 IN THE RAIN .IT DID IT TO ME 6/9/20. IT WAS DRY. IT HAS DONE THIS SEVERAL TIMES TO ME . IT DOES NOT STALL NO LIGHTS OR ANYTHING IT JUST STOP WORKING .ALWAYS WHEN TURN RIGHT . MY WIFE WAS DRIVING IN A STRAIGHT LINE. IM NOT SURE MY WIFE WILL BE ABLE TO HANDLE IT, *TR

Air Bags
Filed May 19, 2020110,000 milesCT

CHEVY EQUINOX WAS TRAVELING IN THE SLOW LANE ON HIGHWAY. SIDE AIRBAGS DEPLOYED ERRONEOUSLY, NO CONTACT TO THE VEHICLE. *TR

Engine2 injured2 killed
Filed May 13, 2020MI

IT KEEPS CUTTING OFF AND THE OIL KEEPS GOING EMPTY SOME SAY RECALL 11195A MITE BE THE PROBLEM BUT I DON'T KNOW JUS GOT THE CAR AND WHEN I START IT UP THE PEDDLE GETS STUCK AND STARTS RITE BACK UP IN MOTION AND SOON AS YOU BACK UP AND SOON AS YOU TURN OUT IT CUTS OFF ON THE HIGH WAY AND ON CITY STREET AND TURNING. *TR

Power Train
Filed May 11, 2020109,000 milesAZ

VEHICLE HAS ABOUT 109,000 MILES AND SUDDENLY, THE TRANSMISSION WENT OUT WHILE DRIVING. I FIGURED OUT THAT IT WAS ABLE TO DRIVE IN REVERSE ONLY, SO I MOVED IT TO A SAFE LOCATION. I HAD TO HAVE IT TOWED INTO THE DEALER (OUT OF WARRANTY) AND IT WAS DETERMINED THAT SINCE IT WAS A CLOSED SYSTEM THAT THERE WERE A FEW OPTIONS. IN THE END, I WENT TO REPLACE WITH A NEW TRANSMISSION AND HAVE THE WARRANTIES...THE COST WAS ABOUT $2000 FOR MINIMAL WARRANTIES OR OVER $5000 FOR FULL WARRANTY. I FELT THAT WHEN I PURCHASED THIS VEHICLE BRAND NEW WITH 5 MILES ON IT THAT IT WOULD LAST LONGER THAN IT DID. I REALLY HAVE HAD NO UNHANDLED PROBLEMS WITH THE DEALER OR GM IN GENERAL, BUT FEEL THAT TO HAVE NO WARNING, LIGHTS, FLUID CONCERNS OR ANYTHING OCCUR TO GIVE ME WARNING THAT THIS IS HOGWASH...I HAVE KEPT UP MY MAINTENANCE, OIL AND FLUID PER GUIDELINES AND AS STATED...DO NOT FEEL THAT THIS SHOULD HAVE OCCURRED WITHOUT ANY WARNING! *TR

Visibility/Wiper
Filed May 8, 2020141,000 milesMD

WHILE DRIVING IN HEAVY RAIN ON A HIGHWAY MY FRONT WINDSHIELD WIPERS SIMPLY STOPPED FUNCTIONING IN THE UP POSITION CAUSING AN INABILITY TO SEE WHERE I WAS GOING. THEY DID NOT RESPOND TO REPEATED ATTEMPTS TO TRY TO TURN THEM BACK ON. THIS CREATED A VERY DANGEROUS SITUATION WHERE I HAD TO DO MY BEST TO SAFELY PULL OFF TO THE SIDE OF THE HIGHWAY. MY HAZARD LIGHTS ALSO FAILED TO WORK MAKING THE SITUATION EVEN MORE DANGEROUS. BOTH WIPERS AND HAZARDS WHERE PREVIOUSLY WORKING. *TR

Engine
Filed May 2, 2020CA

OIL CONSUMPTION HIGH, METAL PARTICLES IN OIL, CV AXEL JOINT BAD

Power Train
Filed Apr 15, 202094,745 milesPA

LAST YEAR OUR TRANSFER CASE BROKE. FORTUNATELY THE FAILURE WAS IN A PARKING LOT AND WE AVOIDED A SERIOUS ACCIDENT DUE TO THE COMPLETE FREEZING UP OF THE FRONT END. WE SIMPLY STARTED DRIVING AND THERE WAS A LOUD CRACK AND THEN THE STEERING FROZE. THERE WAS NO ACCIDENT, COLLISION OR ANY OFF ROAD OR ON ROAD EXPERIENCE THAT COULD HAVE CAUSED THIS. IT WAS CLEARLY A MAJOR PART THAT SHOULD NEVER FAIL THIS WAY. THE MECHANICS HAD NEVER SEEN BEFORE. OTHERS SINCE HAVE SUGGESTED WE FILE A COMPLAINT AND SEEK COMPENSATION BECAUSE OF THE NATURE OF THE FAILURE. WE HAVE WRITTEN GM AND INCLUDED PHOTOS. WE ATTACHED THE REPAIR BILLS, WHICH TOTALED $4,466.63, AND ARE SEEKING FULL COMPENSATION. *TR

Engine
Filed Apr 7, 2020156,000 milesPA

THIS CAR IS INTERNALLY BURNING EXCESSIVE AMOUNTS OF OIL IN BETWEEN OIL CHANGES. I HAVE NO EXTERNAL OIL LEAKS. I AM ADDED AT MINIMUM 5 QUARTS BETWEEN OIL CHANGES, OTHER PARTS ARE BEGINNING TO FOUL BECAUSE OF THIS ISSUES, THE OIL LIGHT DOES NOT EVEN COME ON TO LET ME KNOW IF IT LOW ON OIL. I AM A WINDOWED WOMAN AND THIS IS NOT RIGHT. THIS NEEDS TO BE FIXED. I DO WHAT I AM SUPPOSE TO DO AND TAKE VERY GOOD CARE OF THIS CAR, HOWEVER THIS IS OUT OF MY CONTROL AND APPARENTLY IS A HUGE ISSUES. WISH I WOULD HAVE KNOWN THIS, I WOULD NEVER HAVE PURCHASED IT TO BEGIN WITH. CHEVY NEEDS TO MAKE THIS RIGHT! *TR

Engine
Filed Mar 30, 2020125,000 milesOK

OIL CONSUMPTION

Engine
Filed Mar 20, 20201,233,240 milesMI

BURNS OIL EXCESSIVELY, 1 QUART PER 10 DAYS. NO LEAKS . COSTLY REPAIRS, AND MAINTENANCE

Power Train
Filed Mar 16, 2020138,900 milesAL

I WAS DRIVING DOWN THE ROAD AN I STOPPED. TRIED GIVING IT GAS AN RPMS JUST WENT UP. I WAS ABLE TO GET IT IN 1ST GEAR AN GO ABOUT 20MPH FOR ABOUT 2 MILES AN THEN LOST ALL GEARS. IT IS AT THE SHOP NOW AN I JUST GOT THE DIAGNOSIS. NEED A NEW TRANSMISSION. I BELIEVE IT IS TIME FOR GM TO TAKE ALL OF THIS SERIOUSLY AN FIX THE PROBLEM THERE ARE TO MANY COMPLAINTS FOR THE SAME THING WITH NOTHING BEING DONE. I CANT AFFORD THIS AN MOST PEOPLE CAN'T BUT YET WE ARE FORCED TO PAY FOR IT. AFTER 100S OF THE SAME ISSUE IT CANT BE THE OPERATOR ERROR IT HAS TO BE THE MANUFACTURE ITS SELF

Power Train
Filed Mar 9, 202079,000 milesPA

WITH NO WARNING, THE CAR JUST STOPPED. I HAD NO REVERSE OR FORWARD. I WAS IN MOTION ON THE HIGHWAY AND YOU COULD TELL IT WAS HESITATING. WENT A FEW MORE MILES AND THANKFULLY MADE IT TO A PARKING LOT. WHEN MY HUSBAND ARRIVED, THE CAR WOULD JUST REV. WE HAD TO HAVE IT TOWED. THE CAR HAS UNDER 80,000 MILES ON IT AND THE TRANSMISSION GOES? THIS IS JUST RIDICULOUS THAT CHEVY IS RIPPING PEOPLE OFF WITH THESE CARS! I HAVE READ SOO MANY COMPLAINTS WITH THIS HAPPENING TO THE 2011 EQUINOX AND THERE IS NOT SOMETHING FISHY OR RECALLS ON THIS? YOU PAY ALOT OF MONEY FOR VEHICLES AND THIS SHOULD NOT HAPPEN TO A CAR THAT HAS BEEN BABIED, TAKEN CARE OF! I WOULD NEVER BUY ANOTHER CHEVY AGAIN!! WHEN IS THIS GOING TO BE RECALLED??????? AFTER HOW MANY COMPLAINTS AND CARS DOES IT TAKE TO HAVE THE SAME PROBLEM???

Engine
Filed Mar 9, 2020110,000 milesOH

WHILE DRIVING THE CAR JUST SHUT OFF IN MIDDLE OF ROAD WITHOUT WARNING. IT WOULD NOT RESTART AND HAD TO PUSH IT OFF THE STREET AS TO NOT GET HIT.

Engine
Filed Mar 1, 2020150,000 milesAL

IT STARTED MAKING A LOUD NOISE LIKE A DIESEL ENGINE AND IT WILL JUST CUT OFF FOR NO REASON. I KEEP UP ALL MY MAINTENANCE IT HAS LOW MILEAGE. IT WAS IN MOTION WHEN IT CUT OFF AND I ALMOST HIT AN 18 WHEELER.

Unknown or Other
Filed Feb 29, 202020 milesNC

THIS VEHICLE IS UNSAFE! I WAS DRIVING DOWN THE ROAD IN MY CITY AND IT CUT OFF SEVERAL TIMES WHEN I WAS SLOWING DOWN APPROACHING A STOP LIGHT CAUSING SOMEONE TO ALMOST HIT ME! I HAVE HAD SO MANY ISSUES SINCE I BOUGHT THIS CAR(WISH I NEVER WOULD HAVE) I HAD TO REPLACE MY TRANSMISSION AT 102,000 MILES, I HAVE TO PUT 2-3 QUARTS OF OIL IN MY CAR EVERY 2 WEEKS, AND NOW IT IS CUTTING OFF WHILE I AM DRIVING! THESE VEHICLES NEED TO BE RECALLED AND NEVER MADE AGAIN!!!

Power Train
Filed Feb 28, 202080,000 milesLA

2 DAYS AGO (2/26/2020) NOTICED 2 "JUMPS" AS REVERSING AND AGAIN YESTERDAY. THIS MORNING, BARELY WAS ABLE TO GET CAR REVERSED OUT OF DRIVEWAY. IT FELT AS IF REVERSE GEAR WAS "SLIPPING". AFTER WORK, REVERSE GEAR TOTALLY USELESS, HAD TO PUSH CAR OUT OF PARKING SPACE AT WORK AND ALL FORWARD GEARS WERE "SLIPPING" AND UNABLE TO ACCELERATE VEHICLE. TOWED CAR MECHANIC WHO SAID, "YOUR TRANSMISSION NEEDS TO BE REBUILT OR REPLACED " AND "THESE CARS ARE KNOWN FOR TRANSMISSION PROBLEMS AND CATALYTIC CONVERTER PROBLEMS". HE SAYS REPAIR WILL BE AT LEAST $2500 AND MAYBE AS HIGH AS $4,000.

Power Train
Filed Feb 24, 2020MI

VEHICLE WON'T REVERSE, RPM SURGING DURING ACCELERATION CAUSING HARD SHIFTING/JERKING OR NO SHIFT AT ALL. GOOGLING THE ISSUES BROUGHT UP MANY OTHER 2011 EQUINOX'S WITH SAME ISSUES.

Visibility/Wiper
Filed Feb 18, 2020127,633 milesAR

I HEARD A POP AND THEN MY WIPERS STOPPED WORKING WHILE I WAS DRIVING AT NIGHT COMPLETELY IN THE RAIN. I COULD HEAR THE MOTOR BUT THE WIPERS WOULDN'T MOVE. I HAD NO VISABILITY WHATSOEVER. I WAS ON THE HIGHWAY.

Engine
Filed Jan 31, 20203,996 milesPA

I HAD THE OIL CONSUMPTION TEST DONE AT THOMAS CHEVROLET IN MEDIA, PENNSYLVANIA DUE TO OIL BEING LOW. FOLLOWED UP EVERY 1,000 MILES AND THE OIL WAS ALWAYS 1/2 QT OR MORE LOW. ON DECEMBER 3, 2018, I HAD MY OIL CHANGED AND THEY SAID THERE WAS NO ISSUES WITH THE OIL. THE MILEAGE WAS 71,392. I BROUGHT IT BACK FOR AN OIL CHANGED ON MARCH 14, 2019 WITH THE MILEAGE BEING 73,996, WHICH IS ONLY 2,604 MILES LATER. THE SERVICE ADVISOR TOLD ME THAT MY ENGINE WAS DESTROYED. THE TIMING CHAIN BROKE AND DESTROYED MY ENGINE! HOW DOES AN OIL CONSUMPTION ISSUE GO FROM YOU HAVE AND ISSUE WITH YOUR CAR BURNING OIL TO NO THERE ARE NO ISSUES WITH OIL CONSUMPTION???? I COULD HAVE BROKEN DOWN ON A HIGHWAY WITH THIS ISSUE! THEY TOLD ME THERE WAS NOTHING THEY COULD DO BUT REPLACE THE ENGINE FOR $8,000.00 BUT NO GUARANTEES! I COULDN'T AFFORD TO PAY $8,000 SO I HAD MY CAR TOWED TO MY HOUSE WHERE IT HAS BEEN SITTING EVER SINCE. HOW CAN GMGET AWAY WITH THIS? EVEN THE GENERALMANAGER TOLD ME THAT GM KNOW ABOUT THIS ISSUE AND WON'T FIX IT!

Electronic Stability Control (esc)
Filed Jan 21, 2020140,000 milesTN

I STARTED HAVING ISSUES AFTER A COUPLE MONTHS OF BUYING MY VEHICLE. MY RPM WOULD SPUTTER AND I WOULD ALWAYS CHECK MY OIL AND IT WOULD BE A QUART LOW. THIS WENT ON FOR MONTHS AND I CONTINUED TO DRAIN MONEY INTO MY VEHICLE WITH BUYING OIL. I REPLACED SEALS THINKING IT WAS A OIL LEAK AND IT WASN'T IT. MY ENGINE FINALLY WAS JUST SHOT SO NOW I'M OUT OF A CAR AND OWE MONEY ON IT STILL AND DON'T HAVE THE MONEY TO REPAIR MY VEHICLE. I AM VERY UPSET WITH THIS MODEL OF VEHICLE BC I DID RESEARCH ON IT AND A LOT OF COMPLIANTS ON THIS CAR BURNING OIL. CRAZY THAT NO ONE IS DOING ANYTHING TO FIX THE ISSUE. I GUESS CHEVY IS CRAP NOW AND JUST WANT TO LOOSE CUSTOMERS. I WON'T BE BUYING A CHEVY AGAIN AND WILL NOT RECOMMEND

Engine
Filed Jan 4, 202093,000 milesWI

I WAS DRIVING HOME FROM WORK ON HWY 35 OUTSIDE OF DRESSER, WI AND THE CAR DASH LIGHTS SUDDENLY LIT UP AND THE CAR MADE A LOUD RATTLE AND SMELLED LIKE BURNING OIL. THERE WAS NO WARNING. I WAS 2 MILES FROM HOME SO I CAME STRAIGHT HOME. WE CHECKED THE OIL AND ADDED 3 QUARTS OF OIL BEFORE TAKING IT APROXIMATELY 2 MILES TO OUR MECHANIC. THEY CHECKED THE ENGINE AND CONFIRMED THE RATTLE WAS DEEP IN THE MOTOR AND THE MOTOR HAD BLOWN. AFTER INSPECTION, THEY FOUND THAT A SMALL PORT IN THE INTAKE MANIFOLD WAS CLOGGED. THIS CAUSED A PRESSURE BUILD UP AND THE REAR SEAL TO BLOW. WE WERE ALSO THEN TOLD THEY HAD BEEN SEEING A LOT OF THIS PROBLEM IN CHEVY EQUINOX MODELS. WE HAD TO REPLACE THE MOTOR FOR A TOTAL COST OF $5750.51.

Service Brakes
Filed Dec 31, 2019121,000 milesTN

THIS SHOULD CLEARLY BE A RECALL BASED ON ALL THE POSTE EVERYONE IS HAVING THE SAME ISSUE. ALL MY LIGHTS COME ON STABILITRACK, ABS, CHECK ENGINE, STEERING FLUID. I BARELY HAVE ANY POWER, AND MY SPEED SENSOR NO LONGER READS AT ALL. ALSO MY OIL BURNS EXTREMELY FAST. LINK TO FORUM WHERE EVERYONE IS HAVING THE SAME ISSUE. HTTPS://CHEVROLETFORUM.COM/FORUM/EQUINOX-23/SERVICE-STABILITRAK-CHECK-ENGINE-LIGHT-62780/PAGE11/

Engine
Filed Dec 30, 2019115,000 milesFL

TWICE IN ONE YEAR THE TIMING CHAIN GUIDES BROKE CAUSING MOTOR DAMAGE AND THE CAR TO STALL WHILE DRIVING ON A MAJOR HIGHWAY ALMOST CAUSING A MAJOR ACCIDENT BOTH TIMES.

Engine
Filed Dec 23, 2019150,000 milesWV

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. UPON PURCHASING THE VEHICLE, THE CONTACT STATED THAT IT BURNED EXCESSIVE OIL WITHOUT WARNING. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE OIL CONSUMPTION AND TOOK THE VEHICLE TO JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL BY THE PREVIOUS OWNER. DUE TO THE OIL FAILURE, THE HEAD GASKET BLEW OUT IN THE ENGINE. THE INDEPENDENT DEALER THAT SOLD THE CONTACT THE VEHICLE AGREED TO REPLACE THE ENGINE FOR $3,000. AFTER THE ENGINE WAS REPLACED, THE FAILURE CONTINUED WITHOUT WARNING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.

Electrical System
Filed Dec 23, 201980,000 milesPA

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS APPLIED; HOWEVER, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP, CAMSHAFT, AND BATTERY NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Dec 20, 2019106,000 milesCA

CAR SHUTS OFF ON ITS OWN, I RECENTLY TOOK IT TO GET IT DIAGNOSED AND DIDN'T SHOW ANYTHING WAS WRONG WITH THE VEHICLE. NO ENGINE LIGHT IS ON, NOTHING SEEMS OUT OF THE ORDINARY, JUST THAT ITS STARTING TO SHUT OFF ON ITS OWN OUT OF NO WHERE AND LOOSES POWER. I WILL BE AT A STOP LIGHT AND I WOULD ACCELERATE BUT AS I ACCELERATE THE CAR SHUTS OFF. ALSO, ITS HAPPED ON THE FREEWAY DURING TRAFFIC TIMES, WHEN ITS HEAVY IN TRAFFIC AND REQUIRES ME TO STOP FOR A WHILE AND THEN ACCELERATE IT EITHER LOOSES POWER OR SHUTS OFF.

Power Train
Filed Dec 17, 201986,870 milesMI

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHEN THE CONTACT ATTEMPTED TO ACCELERATE THE VEHICLE, IT FELT AS IF THE VEHICLE WERE SLIPPING. THE CONTACT PARKED AND NOTICED TRANSMISSION OIL UNDERNEATH THE VEHICLE. THE CONTACT CALLED A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS A LEAK COMING FROM THE TRANSFER CASE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO MANUFACTURER COMMUNICATION NUMBER: 10043933 (ENGINE AND ENGINE COOLING, POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 86,870.

Power Train
Filed Dec 15, 2019100,000 milesWV

PULLED ONTO A MAIN HIGHWAY, TRAVELING AT TRAFFIC SPEED WHEN TRANSMISSION FAILURE LEFT US IN THE MIDDLE OF THE ROAD. HAD TO BE PUSHED OFF THE HIGHWAY, AND THEN TOWED TO A GARAGE, WHERE TOLD TRANSMISSION FAILURE IS COMMON WITH THESE CARS. REPAIR COST OF 4100$

Electrical System
Filed Dec 12, 2019125,000 milesIL

AT RED LIGHT,MY CAR CUT OUT. WOULDN'T TURN OVER. HAD IT TOWED AND MY MECHANIC SAID IT WAS TIMING CHAINS, WHICH AFFECTED ENGINE. CHECKED 8 OF 16 VALVES THAT WERE BENT, ALONG W/8 ROCKER ARMS CRACKED AND TORN OFF. $4000 TO FIX THIS ISSUE, MONEY I DO NOT HAVE. MECHANIC SAID GM KNOWS ABOUT THESE ISSUES AND REFUSES TO DO A RECALL ON THIS ISSUE THAT HAS BEEN GOING ON FOR TEN PLUS YEARS.

Engine
Filed Dec 10, 2019TN

ENGINE IS USING 1 QUART OF OIL EVERY THOUSAND MILES, I PURCHASED IT FROM WEST CHEVROLET IN ALCOA TN I HAVE BEEN SPENDING LOTS OF MONEY TRYING TO KEEP OIL IN THE ENGINE FOR TWO YEARS. SINCE 7/24/17

Engine
Filed Dec 9, 2019150,000 milesMN

I JUST RECENTLY BOUGHT A 2011 CHEVY EQUINOX LT AWD, AND SOON AFTER I BEGAN DRIVING IT, THE CHECK ENGINE LIGHT CAME ON WITH CODE P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD. CHEVY HAD ISSUED SPECIAL COVERAGE ADJUSTMENT 15810 IN AUGUST 2016 WITH REGARD TO THE CATALYST SYSTEM, BUT THE MILEAGE WAS OVER THE COVERAGE LIMIT OF 120,000 WHEN THE SCA WAS ISSUED, AND CHEVY WON'T COVER THE ISSUE NOW.

Engine
Filed Dec 7, 2019PA

MY 2011 CHEVY EQUINOX HAS HAD A LOT OF PROBLEMS, I GOT THE CAR WITH 49,000 MILES ABOUT 3 YEARS AGO. I HAD TO REPLACE THE TIMING CHAIN ALREADY DUE TO EXCESSIVE OIL CONSUMPTION. NOW MY CATALYTIC CONVERTER IS BAD DUE TO OIL CONSUMPTION. MY CAR NOW HAS AROUND 130,000 MILES AND I SEEN THERE IS A CLASS ACTION SUIT FOR THE 2011 CHEVY EQUINOX FOR EXCESSIVE OIL CONSUMPTION. IT ALSO POSES A SAFETY RISK AS IT CAN CAUSE ENGINE FAILURE WHILE THE CARS ARE IN MOTION. THERE ARE TIMES I ADD A WHOLE QUART OF OIL AND 3 DAYS LATER I HEAR A TICKING NOISE AND MY OIL IS COMPLETELY GONE. MY CAR CONKS OUT AT STOP SIGNS ONCE IN A WHILE, IT TAKES TIME TO ACCELERATE. ALSO MY PASSENGER SIDE SEAT BELT DOES NOT WORK IT'S STUCK TO THE POINT WHERE YOU CAN'T USE IT.

Power Train
Filed Dec 1, 201952,354 milesWI

WHILE ACCELERATING ON FRWY RAMP, SUDDEN CATASTROPHIC TRANSMISSION FAILURE, I GOT TO THE SHOULDER, HAD THE CAR TOWED TO MY REGULAR REPAIR GARAGE, HE HAD SEEN THIS BEFORE, A PLATE INSIDE THE TRANSMISSION SHATTERS WITH NO WARNING, HAD CAR TOWED TO TRANSMISSION SHOP, THEY DIAGNOSED THE SAME THING, SAID THEY HAVE REPAIRED 4 TO 5 EVERY YEAR AND IT'S A FLAW WITH THESE TRANSMISSIONS. THEY COMPLETELY REBUILT THE TRANSMISSION AND SHOWED ME THE BROKEN PARTS. COST WAS $3400.00. CALLED THE CHEVY DEALER FOR REIMBURSEMENT AND THEY DENY ANY DESIGN OR MANUFACTURING DEFECTS AND REFUSED TO DO ANYTHING. I THINK YOU SHOULD INVESTIGATE THESE TRANSMISSIONS FOR EARLY FAILURES DUE TO A DESIGN OR MANUFACTURING DEFECT AND MAKE CHEVY EXTEND THE WARRANTIES ON THEM. MY CAR HAD ONLY 52000 MILES ON IT AND SHOULD NOT HAVE THIS FAILURE. I WAS LUCKY TO GET TO THOSE SHOULDER SAFELY. IF I CAN PROVIDE ANY ADDITIONAL INFORMATION, PLEASE CONTACT ME. ALSO, PLEASE INFORM ME OF YOUR INVESTIGATION.

Engine
Filed Nov 29, 2019160,000 milesMN

I BOUGHT THE CAR AND DROVE IT FOR A COUPLE WEEKS. ABOUT EVERY 200-400 MILES I WOULD HAVE TO ADD OIL. SOMETIMES WHEN CHECKING THE DIP STICK THERE WOULD BE NO OIL AT ALL ON THE DIP STICK. AFTER WEEK 3 I WAS DRIVING AND THE REDUCE ENGINE POWER CAME ON. I HAD IT TOWED 360 MILES TO THE DEALER I PURCHASED IT FROM AND WAS TOLD THE ENGINE IS JUNK AND SOMETHING IN THE TIMING CHAIN HAD FAILED. THE DEALER WON'T STAND BEHIND THE VEHICLE ONE BIT AND NEITHER WILL THE FACTORY SO NOW I'M STUCK WITH A CAR THAT DOESN'T RUN AND HAVE TO PURCHASE A NEW MOTOR.

Fuel/Propulsion System
Filed Nov 26, 2019NE

RATTLE AND NOISE IN THE FRONT PASSENGER SIDE OF VEHICLE AS SOON AS VEHICLE IS TURNED ON AND WHILE IN MOTION, MAKING WEIRD NOISES AND MOVEMENTS WHILE DRIVING, OCCASIONAL HARD SHIFT, BACK REAR DRIVERS TIRE LOSING PRESSURE FOR NO REASON, PULLING CODE FOR P0420, DID A GOOGLE SEARCH AND SEEN MULTIPLE COMPLAINTS FOR THE SAME ISSUES ON THE SAME YEAR, MAKE, AND MODEL BUT NO RECALL ON MY VIN OR HISTORY OF RECALL, WHILE OTHERS SAID DEALERS HAD SAID IT WAS DUE TO A RECALL. JUST BOUGHT FROM BAXTER DEALERSHIP IN BELLEVUE, NE TWO WEEKS AGO.

Visibility/Wiper
Filed Nov 24, 2019108,561 milesOH

WINDSHIELD WIPERS STOPPED WORKING DURING DOWNPOUR WHEN DRIVING DOWN HIGHWAY. MOTOR STILL WORK BUT WIPERS NOT MOVING.

Electronic Stability Control (esc)
Filed Nov 23, 2019119,000 milesTX

A FEW DAYS AGO AFTER WORK I STOPPED FOR GAS AND TOOK A DIFFERENT ROUTE HOME. I LIVE IN A CITY WITH TRAFFIC SO I IDLE A LOT. WHILE STOPPED, MY 'SERVICE STABILITRAK' AND 'ENGINE POWER REDUCED' CAME ON. THERE WAS NO WHERE I COULD GO BUT UP THE EXPRESSWAY. ONCE I SPED UP, THE CAR PROCEEDED TO TURN OFF. LUCKILY I WAS ABLE TO PULL OVER ONTO THE SHOULDER ON TOP OF THE EXPRESSWAY. AFTER THAT, THE CAR WOULDN'T TURN ON ANYMORE. AFTER ABOUT 30 MINUTES, EVERYTHING STARTED FLICKERING AND THEN IT HAD NO ELECTRICITY RUNNING AT ALL. NOT EVEN MY EMERGENCY LIGHTS. THIS WAS REALLY SCARY BECAUSE PPL ARE DRIVING REALLY FAST NEXT TO ME AND AND IT WAS ALREADY NIGHT TIME. I FINALLY GOT HELP AND HAD IT TOWED THE NEXT MORNING. THE KEY WAS STUCK IN THE IGNITION BUT STILL NO SIGN OF LIFE UNTIL AFTER IT WAS TOWED. I CAN'T AFFORD TO TAKE IT IN JUST YET BUT I AM EXTREMELY SCARED TO DRIVE IT AS I AM A SINGLE PARENT WITH NO FAMILY IN THIS NEW CITY.

Engine
Filed Nov 15, 201999,000 milesIN

THE ENGINE IS BURNING OIL FREQUENTLY AND HAS METAL SHAVINGS IN OIL.

Engine
Filed Oct 30, 201970,000 milesPA

THE VEHICLE WAS LOUDING WHILE RUNNING, I BROUGHT THE VEHICLE TO A LOCAL TRUSTED MECHANIC. UPON INSPECTION HE DETERMINED THAT THE MANIFOLD HAD A LARGE CRACK IN IT CAUSING EXCESSIVE FUEL CONSUMPTION AND THE ENGINE BEING LOUD. IN DISCUSSING THE ISSUE WITH THE MECHANIC HE ADVISED ME THAT HE FIXED THE SAME EXACT ISSUE, CRACKED MANIFOLD, WITH ANOTHER CUSTOMERS VEHICLE (SAME MAKE AND MODEL 1 YEAR NEWER). I CALLED CHEVROLET'S CUSTOMER SERVICE DEPARTMENT AND THEY BASICALLY SAID THEY ARE NOT AWARE OF ANY ISSUE WITH THE MANIFOLD.

Engine
Filed Oct 28, 2019110,000 milesCA

AFTER HAVING FAILING O2 SENSORS AND CATALYTIC CONVERTER REPLACED (UNDER WARRANTY), NOW THE EXHAUST MANIFOLD IS CRACKED AND NEEDS TO BE REPLACED (NOT UNDER WARRANTY). THE O2 SENSORS AND CATALYTIC CONVERTER ARE ATTACHED TO THE EXHAUST MANIFOLD - COULD THEIR FAILURES BE WHY THERE IS A CRACK IN THE EXHAUST MANIFOLD!?!? MY VEHICLE WAS MAKING A VERY LOUD CLATTERING SOUND WHEN STARTING THAT WOULD GO AWAY AFTER A FEW MINUTES. I TOOK IT INTO THE CHEVY DEALERSHIP TO HAVE IT LOOKED AT, THEY SAY THE EXHAUST MANIFOLD IS CRACKED, AND EXHAUST IS LEAKING OUT. AT TIMES I COULD SMELL EXHAUST FROM THE INSIDE OF THE VEHICLE. ONLY 110,000 MILES ON THE VEHICLE.

Visibility/Wiper
Filed Oct 27, 2019114,500 milesOH

I WAS DRIVING ON THE ROAD AT ABOUT 55MPH AND MY WINDSHIELD WIPERS COMPLETELY STOPPED WORKING. THEY GOT STUCK IN THE MIDDLE OF THE WINDSHIELD AND THE MOTOR MADE SOUNDS AS IF IT WAS WORKING BUT THE WINDSHIELD WIPERS DID NOT MOVE. IT WAS RAINING AND WE HAD TO PULL OVER BECAUSE IT WAS VERY DANGEROUS.

Unknown or Other
Filed Oct 18, 2019114,500 milesOH

MY VEHICLE HAS BEEN IDLING ROUGH SINCE I PURCHASED MY VEHICLE ON 9/6/19. THE VEHICLE ALMOST FEELS AS IF I AM CONTINUALLY TAPPING MY BREAKS ALTHOUGH MY FOOT IS ON THE BREAK AND ON 10/12/19 MY CHECK ENGINE LIGHT TURNED ON SO I HAD THE CODES RAN AT AUTOZONE WHICH STATED TO REPLACE THE CATALYTIC CONVERTER. 2 DAYS PRIOR MY MOTHER WHO PURCHASED A 2013 EQUINOX HAD HER CHECK ENGINE LIGHT COME ON FOR THE SAME ISSUE AFTER JUST PURCHASING HER CAR 2 WEEKS AFTER ME.

Electronic Stability Control (esc)
Filed Oct 17, 2019CA

SHORTLY AFTER I FINANCED THE VEHICLE IT STARTED HAVING ISSUES WHILE IDLING, IF I IDLE TOO LONG IT WILL START TO SHAKE AND WILL SHUT DOWN. I HAVE POURED MONEY INTO FIXING THE VEHICLE AND SPENT THE LAST TWO 3 YEARS TRYING TO FIX THE ORIGINAL ISSUE OF IT SHUTTING DOWN. I WILL LOSE THROTTLE IN THE GAS PEDAL AND IT WILL JUST TURN OFF OUT OF NOWHERE WHILE I'M DRIVING AWAY FROM MY HOME. IT SEEMS TO NOT LIKE WHEN I IDLE OR DRIVE SLOW WHEN I'M ON THE FREEWAY I HAVE TO MAKE SURE I'M DRIVING FAST THE GAS PEDAL KEEPS THROTTLE IF I DRIVE TOO SLOW IT'S A RISK FOR IT TO STARTING TO SHAKE AND SHUT DOWN AGAIN. WHILE TRYING TO FIND THE CAUSE OF THE PROBLEM MECHANICS HAVE FOUND PARTS THAT WERE YEARS PAST DUE OF NEEDING REPLACING. SO WHILE THEY THOUGHT THAT THAT WAS THE CAUSE OF THE PROBLEM AND IT LOOKED POSSIBLE WITH A CONDITION IT WAS IN EVERY TIME WE WOULD THINK THAT WE HAVE SOLVED THE PROBLEM UNTIL THE NEXT DAY WHEN I TRY TO DRIVE MY VEHICLE AND IT DOES THE SAME THING. I HAVE BEEN THROUGH FIVE MECHANICS TRYING TO SOLVE THIS ISSUE AND IT IS BECOMING A NIGHTMARE NOT EVEN THE DEALERSHIP COULD FIGURE IT OUT.

Engine
Filed Oct 11, 201987,000 milesOH

THE VEHICLE IS BURNING OIL FASTER THAN NORMAL, CAUSING THE VEHICLE TO STALL OUT RANDOMLY.

Engine
Filed Oct 11, 201998,635 milesNJ

TOOK VEHICLE TO REPAIR SHOP FOR CODEP0420. REPLACED CATALYTIC CONVERTER. CAR IS 2011 WITH 98 PLUS THOUSDAND MILES. FOUND OUT THAT THIS IS COVERED UNDER REVISED 15810-03. SINCE IT WAS NOT DONE AT A DEALER, I AM UNABLE TO RECOVER THE COSTS. IF THIS REVISION WAS DONEJULY 2018, HOW CAN GM ONLY ALLOW FOR VEHICLES REPAIRED PRIOR TO AUGUST 31ST, 2017 BE ALLOWED REIMBURSMENT? PLEASE ADVISE.

Service Brakes
Filed Oct 3, 20195 milesMI

I WAS DRIVING TO WORK THIS MORNING WHEN I WENT OVER TRAIN TRACKS. AS SOON AS I DID MY "STBILITRAK" LIGHT CAME ON. ALL WHEEL DRIVE TURNED OFF AS WELL AS ABS. MY CAR WOULD NO LONGER ACCELERATE. I TRIED TO BREAK AND NEARLY LOST CONTROL OF THE VEHICLE. I'M UPSET WITH MY VEHICLE. I HAVE HAD SO MANY PROBLEMS WITH IT. I HAVE ALWAYS OWNED A CHEVY, BUT I THINK THEY QUALITY IN WORK IS DECREASING. I WILL BE THINKING ABOUT WHAT KIND OF CAR I WILL GET NEXT. I PREFER CHEVY SINCE IT'S ALL OUR FAMILY HAS EVERY BOUGHT, HOWEVER I'M SICK OF HAVING UNEXPECTED PROBLEMS WITH IT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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