2024 Chevrolet Equinox EV complaints

The angle and possibly the material of the windshield catches a glare/reflection of the dash that heavily affects visibility for the driver. When there is a bright light shining on the dash it is almost impossible to see past the glare. This can be a real hazard as this obstructs the drivers view of the road.

I bought a new Chevy Equinox EV on 12/13/24. The day I bought the car, I found that while driving home on interstates and other roads listed by GM as mapped for Supercruise, the system will work for a few minutes, then cut out. There is no warning in advance of this shutdown. When all this happens the car immediately brakes in the middle of traffic and loses steering control, red lights go off, and the driver must quickly assume control to prevent a crash. After it happens, the car pops up a message that the ACC is also unavailable. Then another message that Forward Collision Detection is also unavailable, at which point the whole Supercruise system shuts down until the car is turned off and restarted, and then the whole cycle is repeated. This even happened once in the middle of an automated lane change. It's extremely dangerous. I brought in to the dealer service the following Monday, 12/16/24. The dealer service dept. confirmed the problem and contacted GM, which responded that they were aware of the problem and had engineers working on it. They would not provide any timeline for when a fix would be available, but looking online, this problem has continued for many months with no solution. It apparently does not affect all cars, but there are plenty of reports online of cars that it does affect.

This was new vehicle in the dealer parking lot with 215 miles on it. I took it for a test drive with the sales person in the city next to me on the passenger seat.I was on the interstate with adaptive cruise control on. When the electric breaks failed and all kinds of information popped up on the screen. The display screen toggled between, "Brake System Failure - 62 MPH Top Speed" and "Service ESC". Fortunately, interstate was not too crowded. I could sense that it took a great deal of effort effort to slow down the vehicle. So luckily there was an exit coming soon. So exited the interstate and found a shopping center parking lot. Was able to slow slowly pull into the parking lot And pull into a spot with great difficulty. Turn the car off and turn the car back on and the arrow is disappeared, and the car began to function normally.

There is excessive reflection from the dashboard onto the windshield in bright and sunny conditions, making it extremely unsafe and nearly impossible to see. THIS IS A DESIGN FLAW! SOMEONE IS GOING TO GET INJURED OR KILLED IF NOT ADDRESSED!

The turn signal stalk is not correctly calibrated. When you push up it will properly hold to activate the right turn signal. However, after completing the right turn and it auto releases, many times it will release so hard that it will activate the left turn signal. This leads to a confusion for other drivers as to where you intend to go and could pose a safety risk.

I was in a parking lot and parking at an EV charger. As I attempted the brake, the vehicle did not respond, so I tried to pump the brake and still no response. It eventually made contact with the barrier in front of the charger. It caused some damage to the front end and several lights are lit up on the dash that aren't normally lit. This took place over the course of maybe 2-3 seconds, so minimal time to react to the brakes failing. The vehicle went over 3k miles earlier that day and leased back in Sept 24, so still fairly new. Have tried calling two Chevrolet service departments and there have been either scheduling issues or they say they do not have an EV tech. Contacted Chevrolet about where to take it to be checked out and they are supposed to get back to me.

When it is sunny, there is so much glare from the dashboard on the windshield that it's dangerous to drive and is not safe at all. The reflection blinds out the driver and there is no visibility

There is a severe glare on the windshield caused by the dashboard. It make it very hard to see. I happens even at night but is most pronounced when the sun is at a lower angle.

In day time with sunshine , the dash is too much shine making glare backup on windshield , blocked my view 50%, I can not see well for driving , this is safety issue for driver. please help us to recall to GM to fix it. Thank you very much

I had previously activated ACC to use on the highway with the speed set at 65mph. After getting off and driving into a parking lot I accidentally bumped the resume toggle on the steering wheel and the car started to accelerate requiring me to intervene. Luckily there were no vehicles or pedestrians in front of me at the time so I was able to regain control. The owners manual has this information. "To begin using ACC again, press +RES up briefly. If the vehicle is moving more than 5 km/h (3 mph), it returns to the previous set speed." 3 mph activation speed seems problematic for low speed situations described above.

Front dash of car has severe reflection of light onto windshield. This reflection from the dashboard cowl cover interferes with driver's vision and impairs safe driving. We have created a make-do dashboard cowl cover from non-reflective felt to temporarily solve issue, but feel a recall that would install a new dashboard cowl cover is warranted.

There is a severe glare that reflects off of the dash board component. It reduces visibility greatly, and sometimes makes it hard to drive. Other individuals with this car (on forums such as Reddit) have the same issue with this glare.

During certain sunlight conditions, forward visibility is impaired because of extreme front windshield glare from the black dashboard.

The dashboard reflects onto the windshield especially when it is sunny and makes it difficult to see through the windshield. The "texture" of the dashboard reflects sunlight into the windshield. We placed a black, non-reflective, cloth on the dashboard to alleviate this situation but this is not a permanent fix.

Front windshield has a terrible glare from the inside causing sight for driving obstructed. It has been hard to see driving when sun is on hitting down on it. I believe that this is a big major safety issue for many Equinox EV drivers. This needs to be recalled and a new windshield manufactured that doesn’t give off a glare.

There’s a glare of dashboard on the windshield and it makes difficult to drive in sun. The glare is so bad that obsructs the visibility of the oncoming vehicles

Dashboard glare issue, love the car but this is bad.

Windshield glares so much that it obstruct view ahead sometimes.

The problem I think is a safety concern is the very bad glare on the windshield. I have placed a black towel over the area to hide the reflection coming off the dashboard.

There is a terrible glare on the window from the dashboard that makes it harder to see the road. The automatic lane change for SuperCruise is overly sensitive and has made me miss exits before by changing lanes unnecessarily. When in single pedal driving mode it will brake unnecessarily while in cruise control

Dashboard glare on sunny days makes it difficult to see a head of you.

I believe that the problem with the car is that there is an excessive amount of dashboard glare on the windshield because of the design of the dashboard

Intense glare of the dashboard onto the windshield while driving. I don't know if it's due to the type of plastic the dashboard is made out of, or the grade of glass the windshield is, or both, but the glare the dashboard puts on the windshield is SEVERE and happens at ALL times of day, regardless of the car's orientation towards the sun. The glare gets even worse as dust accumulates on the windshield and dashboard. There was a pedestrian in front of me at 9AM and I barely saw them. If you search google for chevy forms and reddit forms, many others are reporting this issue. To put it into perspective, when I drive my dad's BMW, the heads up display for the speedometer is less intense than the dashboard glare in my car, and the dashboard glare in my Equinox EV takes up the ENTIRE windshield. I know it doesn't seem like much, but years and years of this everyday multiplied by thousands of drivers is bound to cause terrible traffic accidents. Thanks for taking the time to read my complaint. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This vehicle has a dashboard. The dashboard is made out of material that is subjected to extremely bad solar glare there are times that when driving you can’t even see out of the front window without wearing polarized sunglasses and even then you still can’t see. I’ve never had a car do this. It is so bad that when rounding corners, you may not be able to see a pedestrian or bicycle on the side of the road because you cannot see through the glare.

- Auto light not functioning correctly - Glare of the dashboard in the windshield - Emergency brakes strikes even when there isn't any obstacles on the way ( middle of the road or even Parkinglot )

The glare is horrible during the daytime. The glare makes it so it can be difficult to see clearly.

The dashboard on the Equinox EV has a dangerous glare that can impact driving safety for several hours at a time. The glare can be so bad that you can’t see out the windshield without some sort of visual assistance like polarized sunglasses.

The windshield heavily reflects the dashboard in most lighting conditions, making it difficult to see out of the windshield. Polarized sunglasses can help reduce the effect of this issue, but there are many times of day when lighting conditions make it difficult to see while wearing sunglasses, but still cause the strong glare from the windshield. This issue is a common complaint of Equinox EV owners on social media.

Dashboard glare when sunny. Makes it extremely difficult to look at what is in front of the vehicle. Wearing sunglasses helps but it is still a major safety concern that sunglasses are required every time I drive to just be able to look out the front windshield! Over time there will be many accidents due to the glare reducing visibility.

There is a glare on the windshield from the dash. When it’s daylight, it’s difficult to see the road because the glare from the dash is so bad.

The dashboard glare is extremely dangerous. I can’t see people walking when I’m driving because the glare is so intense because of the dashboard.

Sunlight reflection off the dashboard is mirrored on the windshield, badly obscuring visibility.

There is excessive reflection on the windshield, especially at mid morning and mid afternoon times on sunny day. This reflection is enough that visibility is limited. I have experienced instances where vehicles pulling onto the roadway were hidden from my view by this reflection.

UNKNOWN The dashboard creates a glare on the windshield during sunny days that is almost impossible to see through.

Front Dashboard is made out of very glossy plastic and it causes very severe glare at almost any hour of the day or even at nights whenever passing by a street lights. Amount of glare is so severe that driving at sunrise or sunset is almost impossible without a polarizing glass. Visibility is severely affected due to the material choice.

Bright sunlight and direct sunlight can cause the dashboard to reflect off the inside of the windshield, severely reducing visibility of the rodea.

I nearly drove through a red light because the glare from the dashboard was so bad. Dash has multiple vent lines in it and is in a very shiny black. Driving in sunlight knocks out nearly 50% of the visibility in the windshield. If I do not wear polarized sunglasses, it is very difficult to see. I have not had the problem confirmed. No one has inspected it. It is a design flaw that needs to be addressed because visibility is very badly impaired.

Good day, We purchased our 2024 Chevy Equinox EV a month and a half ago. The issue we are having is very concerning. The vehicle will suddenly come to a complete stop at unexpected times. At first, it happened 3 times while we were backing up. There was no object in the road, no warning beeps, no shaking of the seat. It simply stopped very suddenly and would not back up anymore. I had to put in in park and then again in reverse to have it move again. It’s one thing doing this while slowly backing. Last night it did it again as we were pulling into a parking spot, while in Drive. It stopped so suddenly that we both had sore necks. We are terrified that it will stop itself again while we are at a higher rate of speed or around other vehicles. It is available for inspect at any time. The dealer is entering a ticket with GM tomorrow, October 23rd. It has not been reproduced yet by the dealer. Please advise. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The persistent glare on the windshield is a hazard, particularly during the sunniest part of the day. Despite this, Chevrolet has not recommended or provided a solution.

The contact owns a 2024 Chevrolet Equinox EV. The contact stated that while driving at an undisclosed speed with no other vehicles or objects around, the forward warning collision system was activated. As a result, the automatic emergency braking system applied the brakes, bringing the vehicle to a complete stop in the middle of the roadway. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.

I have had an ongoing concern with my new 2024 Equinox EV RS and wanted to share a potential safety issue. While driving during the daytime, I noticed significant glare reflecting off the front louvered component of the dashboard onto the windshield. This glare severely affected my visibility, especially when driving towards the sun, creating a distraction and making it difficult to see pedestrians, road signs, and other vehicles. This problem has occurred on almost a daily basis if it is sunny. I came very close to hitting a pedestrian walking along the roadside due to the impaired visibility. I explored the Chevy Equinox EV forum and discovered other drivers have complained of a similar problem. I contacted my dealership and showed my salesman the issue and he acknowledged the glare and spoke with the service manager (Patriot Chevrolet in Limerick, PA). The service manager did not leave his office to personally look at the glare. The dealership offered no solutions but told me to call the Chevrolet Customer Service number (800-222-1020). I had an extended conversation with the rep but no meaningful solutions were offered. I have owned many cars in my life but I have never experienced such severe glare and obstructed visibility. I am concerned that someone will be injured or killed.

When driving in the midday sun, the reflection on the dashboard is so bad that I can hardly see out of the windscreen. Happens frequently when driving in direct sun.

On multiple occasions, the glare back coming from the dashboard is so intense I often lose visibility of the road on sunny days or when passing under lamp posts at night. I have almost gotten into multiple accidents due to not seeing pedestrians and light colored/silver vehicles turning in front of me. I took the car to the dealership so they could try to fix it, but they said it’s up to GM to do anything. I have felt so unsafe driving this vehicle, and this problem is very known in the community, and needs to be fixed asap. I live in a residential area so I often drive slow, but that doesn’t prevent the glare from happening so there aren’t any safety things on my end I could do to make it better and safer to drive.

Dashboard design creating significant glare on the windshield. Visibility is impaired.

Design flaw/safety issue? The dash trim gets reflected onto the windshield and severely impairs visibility.

The way the dash is made, anytime there is bright sunlight the reflection on the windshield makes it very difficult to see. This makes it very difficult to drive safely and see what is ahead of you, especially when switching between bright sunlight and a shaded area.

After engaging the right turn signal and turning the wheel in that direction, then turning it back to the center for some reason makes the left turn signal click on for three clicks. The frontal collision warning system is way too sensitive when creeping up to stopped traffic it will beep when there is no risk of collision. And finally the blindspot detection sometimes warns the driver even when there's traffic coming from the opposite direction on the road when there's no risk of collision.

There is an extreme glare in the windshield coming from the dashboard in normal daylight conditions. While a minor glare or in occasion is common, this glare is constant, excessive and reduces road visibility inhibiting operators field of vision. This will cause operating errors and accidents and should be addressed.

The ridged black dashboard design made of shiny black plastic causes extremely distracting glare on the windshield.

Pattern on top of dash makes it very difficult to drive in certain sunlight conditions. All trims of vehicle affected. Vast number of user complaints on Reddit. Incredibly distracting. Concerning. Needs immediate fix. Is a major oversight. See photo attached