Page 4 of 6 · complaints 151–200 of 253

2015 Chevrolet Cruze complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Electronic Stability Control (esc)
Filed Mar 1, 201970,000 milesMI

DRIVING MY 2015 CHEVY CRUZE LTZ RS ON A ROAD TRIP MY CHECK ENGINE LIGHT CAME ON DUE TO A O2 SENSOR WHICH IS NO BIG DEAL, PLANNED ON REPLACING. BUT THE NEXT MORNING THE SERVICE TRACTION CONTROL CAME ON AND AFTER DOING RESEARCH ON THIS A LOT OF PEOPLE HAVE HAD THIS SAME THING HAPPEN TO THEM. SOME SAY A FAULTY GROUND WIRE ON THE BATTERY AND OTHERS SAY THEY HAD TO REPLACE A BUNCH OF SENSORS ON THE CAR. IT SEEMS TO NOT BE RUNNING SMOOTHLY AND DON'T WANT TO CHANGE A BUNCH OF SENSORS AND CABLES UNNECESSARILY IF GM KNOWS ABOUT THIS PROBLEM AND IT SEEMS LIKE A MANUFACTURER DEFECT. THERE SHOULD BE SOME KIND OF RECALL ON AT LEAST THE GROUND WIRE IF THAT IS THE PROBLEM.

Electronic Stability Control (esc)
Filed Feb 16, 201938,870 milesIN

TRIED TWICE, CAR DID NOT START. NO LIGHTS JUST DEAD. TRIED ONCE MORE STARTED, ALL LOOKED OK. DROVE 1/4 MILE ENGINE DIED WITH A CLUNK AND JERK, SERVICE POWER STEERING WARNING CAME ON, THEN SERVICE TRACTION CONTROL WARNING CAME ON. STEERED OFF ROAD (POWER STEERING WAS WORKING) PUT VEHICLE IN PARK, TRIED TO START SEVERAL TIMES. INTERIOR LIGHT CAME ON BUT WOULD NOT START. AFTER SEVERAL MINUTES TRIED AGAIN, STARTED AND CHECK ENGINE LIGHT WAS LIT. DROVE TO HOME AND WHILE IN REVERSE TO PARK, ENGINE DIED AGAIN.

Steering
Filed Feb 8, 2019100,000 milesWI

WHEN DRIVING ON THE HIGHWAY, OR TURNING THERE WAS A SLIGHT GLITCH OR HESITATION IN STEERING.

Electrical System
Filed Jan 28, 2019SC

CHEVROLET AND PONTIAC CANNOT DO A DIAGNOSTIC UNLESS WE PAY THE COST ON WHAT EVER VEHICLE BEING RECALLED. THEY TOLD US TO SCHEDULE A DIAGNOSTIC TEST AND PAY FOR IT AND ANY NECESSARY REPAIRS ALSO. THEY ALSO SAID THE VEHICLES WARRANTIES HAS EXPIRED. SO THE DEFECTS ARE THE CUSTOMERS FAULT FOR PURCHASING THEIR PRODUCTS. THEY HAVE US PENDING FOR AND UNKNOWN REASON. WHEN THEY FIRST CALLED THEY DID MENTION A $500.00 VOUCHER OR A NEW CAR, BUT THAT CAME TO PASS ALSO. SOMEONE NAME .... REGIONAL SUPERVISOR TOLD US THAT, AND IT WAS ALL LIES. WE STILL PENDING....THIS IS A FOLLOW UP CLAIM # 8-4866033982.

Electronic Stability Control (esc)
Filed Jan 22, 201955,000 milesIL

MY DASHBOARD LIGHTS BEGIN FLASHING, THE RADIO TURNS OFF, THE BLINKER SOUND STOPS WORKING, THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES FLASH ON THE DASHBOARD. I SAW THIS ISSUE REPORTED IN A GM BULLETIN HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2015/SB-10057574-8899.PDF BUT MY DEALERSHIP SAID MY CAR ISN'T AFFECTED EVEN THOUGH IT IS THAT YEAR, MAKE, AND MODEL AND THE SAME EXACT THINGS ARE HAPPENING. IT HAPPENS WHEN I AM DRIVING, IT STARTED OFF ONCE OR TWICE A TRIP, NOW IT IS CONSTANTLY HAPPENING SO MUCH SO I CANNOT EVEN LISTEN TO MUSIC. IT SEEMS TO HAPPEN MORE OFTEN WHEN I AM IN STOP/GO TRAFFIC.

Unknown or Other
Filed Jan 7, 201962,100 milesMA

WHEN STARTING MY VEHICLE THIS MORNING MY CHECK ENGINE LIGHT WAS ON AND MY CAR WAS SPUTTERING WHENOT SITTING AT A LIGHT OR IDLING. WENT TO REPAIR SHOP FOR DUAGNOSIS. CAME UP WITH SEVERAL CODES. P0171- SYSTEM 2 LEAN BANK 1. SECOND CODE P0106 MANIFOLD ABSOLUTE ORESSURE/BAROMETER SENSOR, P0131 02 CIRCUIT LOW VOLTAGE BE S1. P1101 INTAKE AIR FLOW SYSTEM PERFORMANCE LOW. TCS ON. I NEED TO KNOW IF THIS COVERED BY THE VEHICLE WARRANTY.

Power Train
Filed Dec 19, 201836,000 milesTX

VEHICLE EMITS A HAZARDOUS FUME FROM THE COOLANT RESERVOIR AND ENTERS THE CABIN WHEN HEATER IS USED. THIS IS USUALLY WHEN THE HEATER IS ON PARKED OR DRIVING. USUALLY AFTER THE CAR HAS HEATED UP TO NORMAL STANDARD.

Engine
Filed Dec 10, 201863,000 milesWI

TAKATA RECALL. THE PROBLEM IS OUR WATER PUMP. THE CAR ONLY HAS 63,000 MILES ON IT. WE HAD IT FIXED BY A MECHANIC BUT CAN STILL SMELL ANTIFREEZE THE SAME SMELL WHEN THE WATER PUMP WENT OUT AND CHECK ENGINE LIGHT CAME BACK ON. HOPEFULLY YOU PEOPLE CAN FIGURE THIS OUT OR IF THERE ARE MORE COMPLAINTS ABOUT THIS PROBLEM BECAUSE IT COST US A LOT OF MONEY AND HAD TO CANCEL APPOINTMENTS BECAUSE OF IT. THE CAR WAS BEING DRIVEN BY MY WIFE ON THE HIGHWAY WHEN SHE NOTICED SHE DIDN'T HAVE ANY HEAT PULLED INTO A DRIVEWAY AND SAW LOTS OF FLUID AROUND THE ENGINE WITH A STRONG SMELL OF ANTIFREEZE.

Engine
Filed Dec 7, 201864,000 milesMI

WHILE DRIVING I NOTICED MY VEHICLE WASN'T GIVING OUT MUCH HEAT, I WAS FREEZING AND I EVEN LET MY CAR HEAT UP BEFORE LEAVING. SOON A WARNING LIGHT CAME ON SAYING "AC OFF DUE TO HIGH ENGINE TEMP" IT WAS THEN I LOOKED AND NOTICED MY TEMPERATURE GAGE AND REALIZED MY CAR WAS OVERHEATING. I GOT IT HOME SHUT IT OFF AND THE FAN WAS STILL GOING. SO I STARTED MY CAR AGAIN, LOOKED AT THE GAGES TO SEE THAT EVERYTHING WAS NORMAL. I PROCEEDED TO TURN MY CAR BACK OFF AND THIS TIME THE FANS TURNED OFF. DOING SOME RESEARCH AND FOUND THAT THERE ARE MANY CASES IN WHICH THIS IS HAPPENING WITH OTHER 2015 MODELS AND ALSO WITHIN 2014 BACK TO 2012. HOPING THIS IS AN ISSUE CHEVY CAN MAKE RIGHT.

Electronic Stability Control (esc)
Filed Oct 16, 201880,500 milesOH

WHILE DRIVING ON THE INTERSTATE AROUND 70MPH, THE RADIO AND DASH LIGHTS FLICKERED ON AND OFF, AND THE SERVICE STABILITRAK LIGHT CAME ON THE DASH. IT APPEARS TO BE THE SAME ISSUE AS SB-10057574-8899.

Fuel/Propulsion System
Filed Oct 16, 2018TX

A FEW WEEKS AGO MY COUSIN NOTICED A FUEL SMELL IN MY CAR AND I WENT TO GET IT CHECKED OUT AND THERE WAS A PIN HOLE IN MY FUEL LINE WHERE FUEL WAS LEAKING OUT OF.

Electrical System
Filed Oct 10, 2018108,872 milesIN

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE KEY FOB FELL OUT OF THE IGNITION SWITCH AND CAUSED THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TAKEN TO CHAMPION CHEVROLET OF AVON (183 S COUNTY RD 525 E, AVON, IN 46123, 317-350-1023) WHERE IT WAS DIAGNOSED THAT THE KEY FOB WAS FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 108,872.

Air Bags
Filed Sep 29, 201854 milesTX

THE DASH SHOW AIR BAG

Fuel/Propulsion System
Filed Sep 24, 2018KY

WHEN I FILL MY CAR UP WITH FUEL, IT WILL NOT START. IT ACTS AS IF IT IS FLOODED.

Electronic Stability Control (esc)
Filed Sep 15, 2018PA

11/14/17 ' PM CHECK ENGINE LIGHT (CEL) 11/15/17 ' HONDA DEALER REFERRED TO CHEVROLET DEALER DUE TO 'PROPRIETARY CODE' 11/16/17 ' 60191 MILES - CHEVROLET DEALER PERFORMED SUBLET REPAIRS - INTAKE MANIFOLD REPLACEMENT 7/10/18 - 74,958 ' AM STARTED ROUGH; SERVICE STABILITRACK, TRACTION CONTROL, & CEL MECHANIC PULLED CODE P0300; CYLINDER #3 MISFIRE REPLACED SPARKS PLUGS - CLEANED FUEL INJECTORS PICKED UP CAR IN PM; ROUGH START - NO INDICATOR LIGHTS 7/11 - 75,029 ' PM CEL WHILE CLIMBING HILL MECHANIC PULLED CODE P0299; ENGINE UNDER BOOST & 'MULTIPLE MISFIRES' MECHANIC SUSPECTED WATER IN FUEL, ADDED LUCAS OIL FUEL TREATMENT 7/12 ' AM STARTED ROUGH; STABILITRACK, TRACTION CONTROL, & FLASH CEL 7/16 - 75,086 - DEALER PULLED CODES P0300, U0121, U0100 RECOMMENDED SPARK PLUG REPLACEMENT BUT REPLACED COIL PACK 7/17 ' AM - CEL WHILE CLIMBING HILL DEALER PULLED CODE P0299; ENGINE UNDER BOOST REPLACED TURBO CHARGER, GASKET, SEALS, OIL FEED LINE, CORRECTED COOLANT LEVEL, CLEARED CODES - PERFORMED ROAD TEST 7/18 ' PM PICK-UP - STARTED ROUGH; SERVICE STABILITRACK, TRACTION CONTROL, & CEL 7/19 ' DEALER REPLACED SPARK PLUGS WITH OEM RECOMMENDED BRAND/TYPE - KEPT CAR OVERNIGHT FOR POSSIBLE 'COLD START' ISSUE 7/20 ' CAR READY FOR PICK UP 7/24 ' AM CEL WHILE CLIMBING HILL 7/25 ' AM CEL ON START ' WENT TO DEALER DEALER FOUND CEL NOT ON WHEN LOGGING MILEAGE DEALER KEPT CAR OVERNIGHT TO REPRODUCE PROBLEM 7/26 ' PM PICKED UP CAR 8/16 - STARTED ROUGH IN AM; STABILITRACK, TRACTION CONTROL, & FLASHING CEL C

Electrical System
Filed Sep 1, 2018MO

THE CAR JUST CLICKS AND WILL NOT START AND MAYBE 10 MINS LATER IT WILL START. DEALER SAY ELETRIAL IS NOT COVERED UNDER WARRANTY AND THE RECALL FOR THE NEGATIVE BATTERY CABLE IS NOT UNDER MY VIN EVEN THOUGH ALL THE OTHER 2011 TO 2015 CHEVY CRUZES ARE. ALSO 3 WEEKS AGO THE DASH WENT CRAZY AND STABLE CONTROL LIGHT AND ASB CALL CAME ON AND CAR WAS UNCONTROLABLE TO DRIVE TURN OFF AND RESTARTED IT AND THE WAS FINE UNTIL NOW

Air BagsCrash2 injured
Filed Aug 29, 201816,191 milesCT

I WAS REAR ENDED BY A DRIVER TRAVELING OVER 45MPH WHILE I WAS AT A FULL STOP. THIS IMPACT SLAMMED MY VEHICLE INTO THE TRUCK INFRONT OF MINE, AND SHOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. DESPITE THE ONBOARD COMPUTER ALERTING ME THAT THEY HAD, NO AIRBAGS IN THE CAR DEPLOYED. THERE WAS HOWEVER A DISTINCT ODOR AND WHITE POWDER PRESENT, LEADING ME TO BELIEVE THEY MAY HAVE ATTEMPTED TO.

Steering
Filed Aug 23, 201832,634 milesCA

STEERING ANGLE SENSOR ELECTRICAL FAILURE. I BACKED OUT OF MY DRIVEWAY; AFTER PUTTING IT IN "DRIVE" THE CAR FISHTAILED AND THE "SERVICE STEERING WHEEL" MESSAGE CAME ON THE DASH. I BROUGHT IT TO SIMPSON CHEVROLET AND THEY DIAGNOSED THE "STEERING ANGLE SENSOR ELECTRICAL FAILURE" AND REPLACED THE STEERING ANGLE SENSOR. THEY STATED THAT THE CAR WAS UNSAFE TO DRIVE.

Engine
Filed Aug 15, 2018160,000 milesIN

CAR JERKS AND SHAKES DUE TO ENGINE MALFUNCTION. ENGINE HAS A MANAFUCTERS CRACK AND IT SHAKES WHILE STATIONARY AND MOVING

Power Train
Filed Aug 14, 201840,000 milesFL

COOLING SYSTEM CONTINUES TO LEAK AFTER BEING REPLACED FOR THE THIRD TIME NOW. THE CAR DOES NOT RETAIN COOLANT OR WATER TO KEEP THE ENGINE FROM OVERHEATING. THE CAR WILL OVERHEAT IF IT DOESN'T HAVE COOLANT OR WATER. I HAVE TO FILL THE RESERVOIR EACH TIME BEFORE DRIVING AND WHEN DRIVING I AM LIMITED TO ABOUT 8 HOURS WITHOUT THE AIR CONDITION ON.

Engine
Filed Aug 13, 201845,800 milesFL

TAKATA RECALL. I HAVE A CONCERN THAT CHEVY CRUZE MIGHT HAVE AN ISSUE WITH THE TURBO OF THE VEHICLE. MY CAR IS 3 YEARS OLD AND HAS NOW EXPERIENCED A TURBO ISSUE. I PERSONALLY KNOW OF 2 OTHER VEHICLE OWNERS WITHIN MY AREA THAT IS CURRENTLY GOING THROUGH THE SAME ISSUE.

Engine
Filed Aug 10, 201861,987 milesAL

WATER PUMP FAILURE. THE RECALL ON THE CRUZE IS FOR THE YEARS PRIOR AND STILL AN ISSUE FOR THE 2015 MODEL.

Electrical System
Filed Jul 20, 201834,323 milesIA

VEHICLE WENT IN FOR RECALL (15594: EMISSIONS RECALL ' NOX POSITION 1 SENSOR REPLACEMENT ' 2014-2015 CHEVROLET CRUZE) THEY REPLACED THE PART AND 13 MONTHS AFTER THE PART FAILED AGAIN. THE ENGINE LIGHT WENT ON. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR ONCE AGAIN ANOTHER FAULTY PART. VEHICLE IS STILL AT THE DEALERSHIP AND THEY SAID THAT IT IS 1 MONTH OVER THE WARRANTY.

Engine
Filed Jul 5, 201859,900 milesCO

WHEN DRIVING MY 2015 CHEVY CRUZE DOWN THE HIGHWAY I NOTICED THAT THE TEMPERATURE OF THE CAR WAS GOING UP PAST THE NORMAL POINT AND THAT THE HEATER WAS NO LONGER WORKING. ABOUT 5 MINUTES LATER THE DISPLAY SAID "A/C TURNED OFF DUE TO EXCESSIVE ENGINE HEAT" AND THEN THE CAR PROCEEDED TO GO INTO "LIMP" MODE WHERE IT COULD NO LONGER BE DRIVEN AND TOLD ME TO PULL OVER AND ALLOW IT TO IDLE. AFTER A MINUTE OR TWO WITH THE ENGINE TEMPERATURE NOT GOING DOWN, I TURNED OFF THE CAR AND HAD IT TOWED TO A GM CERTIFIED MECHANIC WHO REPORTED THAT THE WATER PUMP HAD GONE OUT AND THAT THE CAR HAD BEEN LEAKING COOLANT.

Steering
Filed Jul 4, 2018FL

WHEN YOU ARE DRIVING OR YOU ARE DRIVING THE VEHICLE, YOU CAN PLAY A GAME ON THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT AND YOU FEEL A FEW BLOWS AND THUNDERS THAT ARE REALLY WORRYING BECAUSE I TAKE A LOT OF THE TRACK FOR AND WITH MY CHILDREN IN THE CAR. THANK YOU FOR YOUR ATTENTION

Unknown or Other
Filed Jun 12, 201848,000 milesIN

LEAKING COOLANT: THERE ARE MULTIPLE POSTS ONLINE WITH THIS ISSUE YET CHEVROLET IS NOT TAKING RESPONSIBILITY. MY CAR, AND MANY MORE ARE LEAKING COOLANT DAILY. HAS ANYONE LOOKED INTO THIS, OR IS THIS BEING INVESTIGATED? WE SHOULD NOT HAVE TO PAY FOR A DEFECT THEY PRODUCED!

Unknown or Other
Filed Jun 10, 201819,000 milesAZ

WHILE DRIVING ON THE HIGHWAY, I HEARD A LOUD POP, AND THE SUNROOF GLASS SHATTERED. WE HAD NOT GONE UNDER ANY OVERPASS NOR WERE WE BEHIND ANY VEHICLE DROPPING LOOSE DEBRIS. TSB NO. 15224

Service Brakes
Filed May 30, 201854,000 milesMO

BRAKES WORK ONE TIME FINE THEN THE NEXT IT WILL ALMOST PUT YOU THREW THE WINDOW .NO LOSS OF PETAL BUT SAME AMOUNT OF PRESSURE APPLIED TO PEDAL EVERYTIME AND RESULTING IN A NORMAL STOP TO A SHARP STOP.NEW ROTOR AND PAD 6 MONTHS AGO. TOOK IT TO THE SHOP WEAR THE BRAKE PADS AND THE ROTOR WERE REPLACED AND THEY SAID EVERYTHING AS FAR AS THE PADS AND ROTORS ARE GOOD ITS SOMETHING ELSE.(BRAKE BOASTER , BRAKE ASST, SWITCH) TALK DEALER AND THEY SAID IT NO A COVER PART IF IT A POWERTRAIN BRAKE BOOSTER OR BRAKE ASST SWITCH. EVERY EVERY DANGEROUS I WILL NOT LET MY FAMILY DRIVE THIS CAR UNTIL PROBLEM IS SOLVED.

Air Bags › Side/WindowCrash1 injured
Filed May 22, 201828,000 milesWY

AFTER I HAD STOPPED AT A RED LIGHT, I BEGAN TO START A LEFT TURN, WHEN I WAS IMPACTED BY A DISTRACTED DRIVER ON THE DRIVER'S SIDE. THE OTHER CAR HIT ME DIRECTLY ON THE DRIVER SIDE FRONT PANEL, CRUSHING BOTH DOORS, BENDING THE FRONT AXLE, AND TOTALING MY CAR. AS A RESULT OF THE IMPACT, MY HEAD HIT THE WINDOW, AND CAUSED IT TO SHATTER, GIVING ME A CONCUSSION.

Engine
Filed May 14, 201830,000 milesIL

APPRX. 29000 MILES. PROB. 1: HEATER STOPPED WORKIING, PROB. 2: VENT BLOWER MOTOR MAKING LOUD TINKING NOISE. PROB 3: FEEL PULSATING INTERMITTENTLY WHILE DRIVING, GOT REALLY BAD AND SERVICE STABILITRAK DISPLAY APPEARED. GOT TO DESTINATION, CAR PARKED COUPLE HOURS. UPON STARTING CAR AND PUTTING IN DRIVE WITH LIGHT ACCELERATION IT WOULDN'T MOVE, ACCELERATE MORE WOULD JUMP FORWARD THEN LOCK UP. NEXT DAY HAD CAR TOWED TO DEALER. PICKED CAR UP 7 DAYS LATER, IT DRIVES BUT NOW MAKES CHIRPING NOISE WHEN SHIFTING WITH BREAK COMPLETELY DEPRESSED, BREAK LINE CHIRPING AS WELL. WILL BRING BACK TO DEALER. ALL REPAIRS COVERED BY WARRANTY. 1 MONTH WARRANTY LEFT.

Electronic Stability Control (esc)
Filed Apr 25, 201841,000 milesIL

SERVICE STABILITRAK ERROR APPEARS ON DASH AND THE RADIO/TOUCH SCREEN TURNS OFF THREE TIMES IN 90 MINS. CHEVY DEALER SAYS MY VIN IS NOT ASSOCIATED WITH SPECIAL COVERAGE [XXX] WHICH COVERS THE NEGATIVE BATTERY CABLE ON OTHER 2015 CHEVY CRUZES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

Electronic Stability Control (esc)
Filed Apr 23, 201850,000 milesCA

CHEVY CRUZE BATTERY CABLE RECALL - SB-10057574-8899 "ON CERTAIN 2011'2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; 'BATTERY SAVER ACTIVE' AND 'SERVICE STEERING' MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED.

Electrical System
Filed Apr 10, 201871,000 milesMI

WIPERS STOP IN THE MIDDLE OF THE WINDOW AND DRIVER CAN'T SEE

Electrical System
Filed Apr 4, 201840,000 milesOH

THE BLIND SPOT DETECTION SYSTEM HAS EXPERIENCED 2 FAILURES WITHIN 45,000 MILES AND LESS THAN 3 YEARS. IT APPEARS THE RADAR SENSORS LOCATED IN THE REAR BUMPER FACIA ARE PRONE TO WATER PENETRATION AND DAMAGE. THE DEFECT MANIFESTS ITSELF WITH DIC REPORTING AN ISSUES WITH THE SYSTEM. WHEN FURTHER SYMPTOMS APPEAR THEY CAN BLANK THE ENTIRE INSTRUMENT CLUSTER AND RADIO AS THE CAN COMM BUS IS LIKELY SHORTED. THERE IS NO WAY TO KNOW SPEED,FUEL AND OTHER INFORMATION. THERE IS NO TURN SIGNAL FEEDBACK AND CONSTANT FLICKERING OF FAULT INFORMATION FROM THE CLUSTER. THE FIRST REPAIR WAS > $100 DOLLARS AS THE DEALER SEEMED AWARE OF THIS ISSUE. THE FAULT CAN OCCUR AT ANY TIME DURING THE DRIVE CYCLE.

Electronic Stability Control (esc)
Filed Apr 1, 2018OH

I AM HAVING THE ISSUE OF THE NEGATIVE BATTERY CABLE. SPECIAL COVERAGE 14311 WAS NOT ADDED TO MY CAR TO GET THIS REPAIR FIXED! WHILE DRIVING THE MY LINK CONSTANTLY REBOOTS, STABILITY TRACK POPS UP ON THE DASH, HVAC SHUTS OFF TOO

Unknown or Other
Filed Feb 27, 201846,000 milesFL

THE WATER PUMP IS LEAKING IN THE EXACT SAME AREA AS STATED IN THE RECALL FOR THE 2011-2014 CRUZE. THE AC OFF ERROR MESSAGE APPEARED AND EVERYTHING IS EXACTLY THE SAME AS THE RECALL. NOT SURE THAT THE RECALL COVERED EVERY VEHICLE THAT THIS IS HAPPENING TO. A CLOSER LOOK NEEDS TO BE TAKEN AT THE VEHICLES.

Air Bags1 injured
Filed Feb 15, 201855,774 milesIN

I WAS DRIVING AND WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I PROCEEDED TO EXCEL FORWARD. THE CAR WAS ONLY GOING BETWEEN 10-15 MILES PER HOUR WHEN WITHOUT HITTING OR CURBING ANYTHING MY TIRE BLEW. RIGHT AFTER THE TIRE BLEW ALL (6) SIX OF MY AIRBAGS DEPLOYED. WHEN THE AIRBAGS DEPLOYED THE CAR QUICKLY FILLED WITH SMOKE LIKE AIR. THE AIRBAGS CAUSED ME TO NOT BE ABLE TO SEE AND I STEERED THE CAR OFF THE SIDE OF THE ROAD. AT SUCH TIME, ONSTAR CAME ACROSS THE SPEAKERS AND ASKED IF WE WERE IN AN ACCIDENT AND IF WE NEEDED THE POLICE &/OR AN AMBULANCE. WE YELLED TO THE ONSTAR PERSON THAT WE THOUGHT THE CAR WAS ON FIRE BECAUSE OF THE SMOKE LIKE SUBSTANCE AND THAT WE NEEDED THE POLICE THAT WE WERE ON ONLY VEHICLE THAT HAD BEEN IN AN ACCIDENT. I STILL HAVE NO CLUE WHAT TRANSPIRED IN THE EVENT OF THE TIRE BLOWING ESPECIALLY SINCE I DIDN'T HIT ANYTHING OR CURB ANYTHING. AND I STILL DON'T KNOW WHY THE AIRBAGS DEPLOYED WHEN THEY SHOULDN'T HAVE. I AM EDUCATED ON THE REQUIREMENTS OF DEPLOYED AIRBAGS AND NEVER AT SUCH TIME DID I EVER MEET THESE REQUIREMENTS ESPECIALLY FOR ALL (6) SIX OF THE AIRBAGS TO DEPLOY. I NEVER HIT ANYTHING AT A SPEED OF 14 MPH, NOR WAS I TEE BONED FROM BOTH SIDES, NOR DID OUR CAR ROLE OVER. WHICH IS THE MAIN REASONS FOR ALL (6) SIX OF THE AIRBAGS TO DEPLOY. ON ANOTHER NOTE THE AIRBAGS ON THE DRIVERS SIDE, MY SIDE, DEPLOYED WITH SUCH FORCE THAT THE AIRBAGS BROKE MY GLASSES, MY CELL PHONE SCREEN, AND BROKE THE IGNITION KEY OFF IN THE IGNITION. THE AIRBAG THA

Engine
Filed Feb 5, 201874,400 milesFL

WHILE DRIVING AT APPROXIMATELY 40 MPH, I NOTICED ENGINE COOLANT LEAKAGE HAD OCCURRED. ALL THE COOLANT HAD BEEN EVACUATED FROM THE RESERVOIR ONTO THE PAVEMENT. VEHICLE HAD TO BE TOWED TO THE MECHANIC SHOP AND EVALUATED. MECHANIC TOLD ME THAT THE WATER PUMP HAD LEAKED ALL THE COOLANT AND HAD TO BE REPLACED ALONG WITH THE THERMOSTAT. ACCORDING TO SERVICE BULLETIN 14371A, ONLY MODEL YEAR 2011-2014 ARE AFFECTED. I BELIEVE THAT MODEL YEAR 2015 SHOULD BE ADDED.

Air Bags
Filed Jan 23, 201857,000 milesAZ

I DROVE OVER A BUMP AND THE SIDE AIR BAGS DEPLOYED RIPPING THE ROOF COVERING OFF AROUND THE INSIDE TOP OF THE CAR. I REPORTED THIS TO THE DEALER AND THEY AT REFUSING TO COVER THE REPAIR EVEN THOUGH THERE IS NO VISIBLE DAMAGE TO MY VEHICLE ASIDE FROM SOME LIGHT SCRATCHES ALONG THE FRONT WHERE I HAD TURNED TOO CLOSE TO THE CURB IN THE PAST AND IT HAD SCRAPED THE FRONT. MY VEHICLE IS STILL AT THE DEALER AND I AM VERY FRUSTRATED THEY ARE ATTEMPTING NOT TO COVER THIS REPAIR.

Visibility/Wiper
Filed Jan 12, 20189,350 milesAL

HEAVY RAIN LAST 2 DAYS.. TURNED ON WIPERS AND THE DRIVER SIDE WIPER FAILED TO COMPLETE ITS COURSE, CAUSING THE PASSENGER SIDE WIPE TO "RUN OVER" THE DRIVER SIDE ONE. THE PASSENGER SIDE WIPER THEN BECAME ENTANGLED WITH THE "STUCK" DRIVER SIDE WIPER AND ACTUALLY CAUSED IT TO FLIP UP AND OVER, THUS RENDERING BOTH WIPERS USELESS AND ME UNABLE TO SEE WHERE I WAS DRIVING DURING A HEAVY RAINY / FOGGY NIGHT! I MANAGED TO PULL INTO A PLAZA SAFELY TO FLIP MY PASSENGER SIDE BACK TO ITS PROPER POSITION. WHEN I CHECKED THE DRIVER SIDE WIPER THE COMPLETE ARM THAT ATTACHED TO THE MOTOR WAS LOOSE AND IT WOULD NOT STAY IN THE CORRECT "STARTING / FINISHING" POSITIONS AND I COULD PUSH/PULL IT UP AND DOWN INTO DIFFERENT POSITIONS BUT AFTER ONE WIPE IT WOULD BOTTOM OUT ON THE BOTTOM OF MY WINDSHIELD/COWL BACK INTO THE INCORRECT POSITION WHERE IT INTERFERES WITH THE PASSENGER SIDE WIPER. THIS IS A VERY SERIOUS SAFETY CONCERN AS I COULD NOT SEE WHERE I WAS GOING AND NOW MY WIPERS ARE USELESS BECAUSE EVEN IF I USE IT FOR A SINGLE WIPE IT GETS ASS TANGLED UP. SEE THE ATTACHED IMAGE OF THE PASSENGER WIPER THAT IS FLIPPED UPSIDE DOWN FROM NORMAL USE DURING HEAVY RAIN! I USED TO INSTALL THESE WIPER ASSEMBLY AT GM AND I KNOW FOR A FACT THAT THIS ONE IS NOT TORQUED TO SPECS BECAUSE I CAN MOVE IT BY HAND! AND THE WIPER BLADES ARE LIKELY EATEN UP NOW TOO FROM CLEANING ON AND OFF THE GLASS, ONTO TO COWL AND OVER TOP EACH OTHER. NOT TO MENTION THE BOLT THAT ATTACHES IT TO THE MOTOR IS LIKELY STRIPPED UP NOW F

Engine
Filed Jan 8, 201825,400 milesIL

MY CAR HAS A "KNOCKING" SOUND, I'VE BEEN TOLD IT'S MY "LIFTERS" AND THAT MY CAR IS TOO NEW TO SOUND LIKE THIS ALREADY! I AM THE FIRST OWNER AND I HAVE TAKEN MY CAR TO THE DEALERSHIP SINCE DAY ONE FOR OIL CHANGES OR ANY OTHER ISSUES

Power Train
Filed Jan 1, 201842,000 milesGA

WATER PUMP FAILED WHILE DRIVING

Electrical System
Filed Dec 29, 201744,500 milesMN

NEGATIVE BATTERY CABLE ISSUE - MY RADIO IS CUTTING IN AND OUT, TURN SIGNALS WILL NOT ALWAYS WORK, "SERVICE STABILITRAK" LIGHT WILL INTERMITTENTLY FLASH.

Unknown or Other
Filed Dec 23, 201716,000 milesIN

ONE WINDSHIELD WIPER STOPPED WORKING. THE NEXT DAY THEY BOTH HAVE STOPPED. THEY WILL NOT MOVE AT ALL

Unknown or Other
Filed Dec 10, 201758,000 milesMO

PURGE VALVE ON A 2015 CHEVY CRUZE 1.4 ECOTEC TURBO WITH 65,000 MILES. STARTED AS A SMALL LITTLE TICKING NOISE THEN ITS BEEN GETTING LOUDER. AT THE TIME I DID NOT KNOW WHAT WAS WRONG WITH IT, HAD IT LOOKED IT BY MECHANICS BUT THE CAR WAS NOT THROWING ANY CODES. TOLD IT COULD HAVE BEEN A LIFTER... BUT THEN THE TICKING NOISE JUST GOT LOUDER AND MY CAR STARTED USING MORE FUEL AND WASN'T RUNNING RIGHT. MY CAR HAS TRIED SHUTTING DOWN (DYING) IN AN INTERSECTION, SITTING AT A STOP LIGHT ALSO. WHEN DRIVING ON THE HIGHWAY AND OR EVEN CITY STREETS FEELS LIKE THE CAR IS CUTTING IN AND OUT. RPM'S ARE NOT STEADY, WILL BOUNCE FROM 700 RPM TO 400 RPM WHILE SITTING STILL. ROUGH IDLE ALSO. THE SOUND CONTINUED TO GET WORSE NOW SOUNDS LIKE A MARBLE BOUNCING AROUND IN THE VALVE. NOW THAT I HAVE FIGURED OUT THAT IT IS THE PURGE VALVE I AM BUYING THE PURGE VALVE TO GET IT FIXED. FROM THE RESEARCH THAT I HAVE DONE THIS PART COULD HAVE CAUSED AN ACCIDENT DUE TO THE CAR STALLING OUT AND OR DYING ON THE HIGHWAY OR IN A INTERSECTION. PRETTY SURE THAT WHAT IS LEFT OF MY WARRANTY DOES NOT COVER THIS PART, I WOULDN'T THINK THAT A CAR THAT IS ONLY 2 YEARS OLD AND ONLY 65,000 MILES ON IT WOULD HAVE THIS KIND OF AN ISSUE AND THIS KIND OF AN ISSUE THAT WOULD NOT THROW A CODE LIKE A SERVICE ENGINE SOON LIGHT OR SOMETHING. LIKE I SAID MY CAR HASN'T THROWN ANY CODES SO IT WASN'T REALLY THE EASIEST TRYING TO FIGURE OUT THE PROBLEM SO IT COULD GET REPAIRED.

Engine
Filed Dec 5, 2017106,000 milesCA

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING AT 30 MPH, THE VEHICLE MADE A LOUD NOISE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MIDAS, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND UNABLE TO PROVIDE ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 106,000.

Steering
Filed Dec 4, 201718,000 milesCA

TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING LESS THAN 40 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL LOCKED. AS A RESULT OF THE STEERING WHEEL LOCKING, THE VEHICLE EVENTUALLY SHUT OFF AND THE CONTACT HAD TO WAIT A WHILE FOR THE VEHICLE TO RESTART. WHEN THE STEERING WHEEL LOCKED, IT ALSO CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE FH DAILEY CHEVROLET DEALER (800 DAVIS ST, SAN LEANDRO, CA), BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Fuel/Propulsion System
Filed Nov 18, 2017140,000 milesGA

I STARTED SMELLING GAS FUMES. IMMEDIATELY DROVE THE CAR TO A DEALERSHIP. THEY STATED THAT THE FUEL LINE WAS LEAKING WHERE IT WENT INTO THE MOTOR AND THE CAR WAS NOT SAFE TO DRIVE. AFTER SITTING AT THE DEALERSHIP FOR A COUPLE OF HOURS, I WAS TOLD THAT THE PART TO FIX THE CAR WAS UNAVAILABLE AT THIS TIME. MY CAR HAS BEEN SITTING AT THE DEALERSHIP FOR 4 WEEKS. NOW I AM BEING TOLD BY CHEVROLET THAT IT COULD BE 3 -4 MONTHS BEFORE THEY CAN GET THE PART. CHEVROLET CORPORATE SAID THAT THE PART WAS FAULTY AND THEY DON'T HAVE A REPLACEMENT PART. THIS PART IS THE FUEL LINE AND FUEL RAIL. CHEVROLET DOES NOT HAVE THE PART NEI5ER HAVE THEY DONE A RECALL. THEY REFUSE TO COMPENSATE ME FOR BEING WITH OUT THE CAR.

Fuel/Propulsion System
Filed Nov 17, 201782,100 milesGA

CAR IS RELEASING GASOLINE'S FUMES . VERY STRONG AND IS GIVING M A HEADACHE WHICH ALSO MAKES IT DIFFICULT TO BREATH WHILE DRIVING

Service Brakes
Filed Nov 2, 201737,415 milesSC

WHILE DRIVING ALL OF SUDDEN TRAFFIC BEGAN TO SLOW EVENTUALLY ALL VEHICLES STOP THIS CAR DID NOT STOP UNTIL IT HAD TO BE ALSO MOST FLOORED; THEN AS WE START TO PROCEED THE VEHICLE DID NOT WANT TO MOVE IT WAS IN DRIVE ALL THE WAY; IT JUST STARTED TO VIBRATE AN NOT ACTUALLY MOVING WITH ACCELERATION; THEN WITH INCREASE ACCELERATION IT GOT OUT OF THE VIBRATION AND BEGAN TO MOVE FORWARD; THEN WE SMELT SOMETHING AS BURNING; ALL THIS HAPPEN WHILE WE WERE DRIVING ON A BUSY THREE LANE ONE DIRECTION TRAFFIC STREET; WE CALL IT STOP AND GO; THERE ARE TRAFFIC LIGHTS, AND YOU MUST GO WHEN ITS TIME TO GO ON "GREEN". IF NOT THIS CAN CAUSE AND ACCIDENT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Chevrolet Cruze → · Every Cruze year → · How the figures are calculated →