JULY 2017 I HAD A GM (VOLUNTARY) MANUFACTURE RECALL COMPLETED ON MY CAR FOR THE NOX SENSOR POSITION 1 (DEF SENSOR). ON JANUARY 16, 2018 THE NOX SENSOR 2 NEEDED TO BE REPLACED, COST $700. I WAS VERY FAR FROM A DEALERSHIP, AND WHEN I FINALLY GOT TO A DEALERSHIP I WAS AT 16 MILES BEFORE THE CAR SPEED WOULD GO TO THE 4MPH SPEED REDUCTION. I LIVE IN MICHIGAN AND THE WEATHER HAS BEEN VERY COLD. I WOULD HAVE BEEN IN A JAM IF I HADN'T MADE IT TO A DEALERSHIP SOON, BECAUSE THE CAR WOULDN'T HAVE BEEN ABLE TO GO OVER 4MPH. THE NOX POSITION 2 SENSOR SHOULD HAVE BE PART OF THE RECALL WHEN THE POSITION 1 SENSOR WAS REPLACED.
2014 Chevrolet Cruze complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
THE TURBO/ SUPER CHARGER UNDERBOOST HAS MALFUNCTIONED AND IS CAUSING A SIGNIFICANT REPAIR COST.
WATER PUMP LEAKS AND CAUSING THE ENGINE TO OVERHEAT. MY CAR HAS LESS THAN 53,000 MILES ON IT. FOUND A SERVICE BULLETIN ON THE ISSUE BUT FOR SOME REASON, CHEVROLET WON'T HONOR IT AND SAYS MY VEHICLE DOESN'T QUALIFY FOR IT. BULLETIN #: 14371A
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. ON SEVERAL OCCASIONS, EITHER WHILE STOPPED AT A TRAFFIC LIGHT OR WHILE DRIVING VARIOUS SPEEDS, THE STABILITRAC WARNING INDICATOR ILLUMINATED. ADDITIONALLY, THE INSTRUMENT CLUSTER AND THE VEHICLE'S RADIO FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO MARK'S CASA CHEVROLET (7201 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505) 262-8600), BUT THE FAILURE COULD NOT BE DUPLICATED AND A FAULT CODE COULD NOT BE RETRIEVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
RADIO OR TOUCH PANEL RESTARTED THEN VEHICLE BEGAN SHAKING AND MAKING VIBRATION NOISES ENIGINE NOISES ERROR LIGHT BEGAN FLASHING AND STABILITY TRACK WAS ON THE DRIVER INFORMATION CENTER ABOUT A MILE FURTHER DOWN THE ROAD EVERYTHING CLEARED UP TO INCLUDE THE FLASHING ENGINE LIGHT. NOW IT IS ON AGAIN AND DOESNT CLEAR UP CANNOT DRIVE IT. RECENTLY HAVE REPLACED AT MY EXPENSE THE PCV COVER AND PCV TWICE, THE ENTIRE AC DELCO INTAKE DUE TO MASSIVE OIL CONSUMPOTION THE CRANK SEAL DUE TO SQUEALING THE COIL PACK AND PLUGS DUE TO A CRACKED INSULATOR AND ELECTROLISIS ON THE CONTACTS. I NOW HAVE 114,000 MILES ON IT AND READ THERE IS A RECALL ON THE BATTERY GROUNDING SYSTEM THAT CAUSES THIS CURRENT SYSTEM AND COVERS UP TO 120,000 MILES? I SEARCHED AND IT HAS 0 RECALLS ON THIS VEHICLE.
TRUNK KEEPS RELEASING AND OPENING ON ITS OWN EVERY COUPLE OF HOURS SETTING THE ALARM OFF.
WIPER ON PASSENGER SIDE JUST STOPPED. TOOK TO THE SHOP AND THEY SAID WIPER TRANSMISSION HOWEVER THE PROBLEM IS SO WIDESPREAD THAT EVERYONE INCLUDING GM ARE OUT OF THE PART. A 'SPAT' REQUEST WOULD BE SENT TO TRY TO OBTAIN THE PART NATIONWIDE. NO REASON WHY THIS SHOULD HAPPEN ON A NEWER VEHICLE. LUCKILY IT WAS THE PASSENGER SIDE.
HEATER NOT WORKING BLOWING COLD AIR ERROR ON DASH "A/C OFF DUE TO ENGINE HIGH TEMPERATURE" <MULTIPLE RECALLS FOR HEATING ISSUES - NEED HELP
THE CAR HAS STARTED STARTING AND SHUTTING OFF ON ITS OWN. IT'S VERY DANGEROUS SINCE IT STATED DOING THIS IN MY ATTACHED GARAGE WHILE I SLEPT. MY WIFE IS SCARED OF CARBON MONOXIDE POISONING. I ALSO FEAR PUMPING GAS COULD BE DANGEROUS IF IT STARTED WHILE DOING SO. I'VE READ ONLINE IT'S VERY COMMON ON THE CRUZE. I CONTACT GM AND THEY AREN'T COVERING IT WITHOUT A RECALL.
I HAVE HAVE TO HAVE A PCV VALUE COVER/INTAKE MANIFOLD REPLACED IN MY CAR 3 TIMES. MY CAR IS COVERED UNDER WARRANTY BUT THAT WARRANTY WILL EXPIRE. I WILL HAVE TO HAVE IS REPLACED AGAIN AT SOME AND IT SEEMS THAT NO ONE IS ASKING WHY THIS PART HAS TO BE REPLACED SO FREQUENTLY IN A CAR THAT IS LESS THAN 5 YEAR OLD. THERE IS A CODE THAT APPEARS BUT IT IS MONTHS AFTER THE CAR STARTS TO SURGE WHEN YOU TURN IT ON AND FEEL LIKE IT IS GOING TO CUT OUT WHEN IDLING. I LIVE IN THE CITY AND CANNOT HESITATE TO DRIVE WHEN THE LIGHT TURNS AS IT MAY CAUSE AN ACCIDENT.
THE VEHICLE'S RADIO FLASHES ON AND OFF AND A 'SERVICE STABILITRAK' WARNING COMES ON THE ODOMETER SCREEN. I HAVE READ THIS CAUSES SERIOUS ISSUES WITH OTHERS THAT HAVE HAD THE SAME PROBLEM AND THERE IS NO KNOWN FIX.
A WARNING LIGHT CAME ON FOR THE AIRBAG RANDOMLY. IT EVOLVED TO THE FOLLOWING ISSUES: RADIO CONTROL PANEL GOING OUT WITH NO VOLUME CONTROL BESIDES THE STEERING WHEEL, STATIC ON THE RADIO, A WARNING THAT PARK ASSIST NEEDED TO BE SERVICED (VEHICLE DOES NOT HAVE PARK ASSIST), HEADLIGHTS WOULD NOT TURN OFF UPON THE VEHICLE BEING TURNED OFF. THE "SOLUTION" AS THERE WERE SO MANY ERRORS THAT RANDOMLY STARTED POPPING UP (MIND YOU, MY CAR WAS SERVICED LESS THAN A MONTH AGO) IS A $1500 CHANGE OF A SENSOR OR UNPLUG THE BACKUP CAMERA PERMANENTLY. THIS CLEARLY IS A MANUFACTURER DEFECT, AS WHY ALL OF A SUDDEN WOULD THE CAR SUDDENLY THINK I HAVE FEATURES THAT I DON'T EVEN HAVE ON THE CAR.
WHILE DRIVING TO SCHOOL IN THE POURING RAIN, MY DRIVER SIDE WIPER STOPPED WORKING. I DROVE THIRTY MINUTES IN A STORM ON THE HIGHWAY, LEANING ACROSS MY CAR TO SEE OUT THE WINDSHIELD.
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING, THE CONTACT ATTEMPTED TO DEFROST THE FRONT WINDSHIELD.; HOWEVER, THE WINDSHIELD WIPERS BECAME INOPERABLE AND MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
MY CAR HAS RECENTLY STARTED TO HAVE THE RADIO TO TURN ON AND OFF RANDOMLY. SOMETIMES MORE SO WHEN I PUSH MY BRAKES. ALSO OCCASIONALLY GET A SERVICE STABILLTRAK WARNING THAT FLASHES AND GOES AWAY. FROM WHAT I CAN READ ONLINE, OTHERS HAVE THIS PROBLEM WITH NO SOLUTION. SOME SITUATIONS HAVE GOTTEN BAD AND I WANT TO AVOID THAT AT ALL COSTS AND GET THIS FIXED, OR FIGURE OUT IF I HAVE TO TRADE IT IN AND GET A NEW VEHICLE.
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO MORGAN PONTIAC (2295 AUTOPLEX DRIVE, BOSSIER, LA 71111) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TOWED BACK TO MORGAN PONTIAC WHERE IT WAS DIAGNOSED THAT THE RADIATOR CAP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
KEY GETS STUCK IN THE IGNITION. BATTERY IS NOT DEAD. IF THE KEY IS TURNED FAST YOU MAY REMOVE IT FROM THE TUMBLER BUT IF IT IS TURN TOWARDS THE OFF POSITION SLOWLY THE LOCKING MECHANISM RETURNS TO THE RETRACTED STAGE AND WON'T ALLOW THE KEY TO BE REMOVED. I CAN MANUALLY REMOVE THE KEY BY PULLING THE LOCK MECHANISM FORWARD WHILE TURNING THE KEY TO THE OFF POSITION.
WHILE DRIVING THE LEFT (DRIVE SIDE) WIPER STOPPED WORKING. RIGHT (PASSENGER SIDE) CONTINUED TO WORK WITHOUT ISSUE. AFTER LOOKING INTO THE ISSUE I FOUND THAT THE ARM CONNECTING THE MOTOR TO THE WIPE ARM BROKE FROM THE BALL JOIN. I BELIEVE THIS PIECE IS CALLED THE WIPER TRANSMISSION.
AT HIGHWAY SPEEDS IT WILL START TO DRIFT TO THE LEFT. WHEN I GO TO GIVE IT A SLIGHT CORRECTION IT FEELS LIKE THE STEERING WHEEL STICKS AND THAT THE STEERING HAS DISENGAGED. WITH A BIT MORE PRESSURE THE STEERING ENGAGES. THIS HAPPENS ALL THE TIME.
MY DRIVE SAID WINDSHIELD WIPER STOPPED WORKING AS I WAS DRIVING TO WORK IN THE POURING RAIN. I HAD TO PUT ON MY HAZARDS AND DRIVE SLOWLY TO FIND A PARKING LOT. VERY DANGEROUS.
I WAS DRIVING TO WORK THIS MORNING AND MY DRIVER'S SIDE WINDSHIELD WIPER STOPPED WORKER IN THE POURING RAIN AND IT WAS DARK OUTSIDE, I WAS DOING 45 AND COULDN'T SEE. I HAD TO PUT ON MY HAZARDS SLOW DOWN AND FIND A PARKING LOT TO PULL INTO. I MISSED WORK, AND HAD TO WAIT FOR DAYLIGHT, AND DRIVE SLOW SO I COULD MAKE IT HOME.
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE RADIO AND THE INTERIOR LIGHTING IN THE VEHICLE FLICKERED. IN ADDITION, THE STEERING WHEEL CEASED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO HYUNDAI OF SILISBEE (1275 U.S. 96F BUSINESS, SILISBEE, TX 77656), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,168. THE VIN WAS NOT PROVIDED.
IN OCTOBER 2015, I WAS COMING OUT OF THE CAR WASH AND WHEN I PUT THE CAR IN DRIVE IT IMMEDIATELY ACCELERATED VERY FAST. I THEN STEPPED ON THE BRAKE, BUT IT WOULD NOT STOP. IT WAS GOING SO FAST THAT I COULD NOT STEER IT. I WENT THROUGH THE PARKING LOT, OVER SPEED BUMPS, OVER A CURB, THROUGH A ROW OF BUSHES AND WENT UP IN THE AIR INSTEAD OF GOING DOWN THE HILL, AND THE CAR DROPPED VERY HARD IN THE TURN LANE OF A 4-LANE HIGHWAY IN FRONT OF THE CAR WASH. THE ONLY DAMAGE I SAW WAS THE FRONT AND REAR TIRE ON THE DRIVERS SIDE WERE FLAT AND HAD A HUGE HOLE IN THEM. TIRES.
RADIO SHUTS OFF INTERMITTENTLY AND THE STABILITY TRACK WARNING COMES ON. RADIO WILL RESUME AND WARNING WILL GO AWAY WITHIN A SECOND OR TWO. GENERALLY CAN BE RECTIFIED BY SHUTTING THE CAR OFF AND TURNING IT BACK ON.
MY CAR IS A 2014 CHEVROLET CRUZE AND ONLY HAD 17,000 MILES ON IT WHEN MY FUEL PUMP WENT OUT WHILE I WAS DRIVING DOWN A BUSY STREET AT NIGHT. BEFORE THAT HAPPENED I NOTICED FOR SEVERAL DAYS BEFORE THAT MY GAS WAS BURNING UP AT AN ALARMING RATE. NOT EVEN GETTING 25 MILES WHEN I HAD PUT $20.00 IN TANK. THE DAY THIS HAPPENED I LEFT MY HOUSE WHERE I WAS PARKED IN THE GARAGE, MY FIRST STOP WAS A GAS STATION. UPON LEAVING THERE I MADE IT HALF A BLOCK AND CAR DIED IN THE MIDDLE OF TRAFFIC. I COULD NOT GO ANYWHERE JUST DEAD. TRIED THE BATTERY, TRIED TO JUMP IT BUT NOTHING WORKED, SO I HAD IT TOWED HOME.. THE NEXT DAY I CALLED THE DEALERSHIP AND THEY TOWED IT TO THE DEALERSHIP. THEY HAD MY CAR FOR A COUPLE DAYS BEFORE THEY TOLD ME I HAD SOMETHING IN MY GAS, SENT ME A PICTURE OF THIS MEASURING CUP WITH 2 DIFFERENT SEPARATED LIQUIDS IN IT. ONE CLEAR AND ONE LIGHT BROWN. SAID IT WOULD BE $1013. AND CHANGE TO FIX THIS PROBLEM AND SINCE IT WAS VANDALISM IT WAS NOT UNDER WARRANTY. I WAS VERY UPSET SO HE SUGGESTED I CALL INSURANCE AND CLAIM THROUGH THEM. WENT BACK AND FORTH WITH THEM TRYING TO FIGURE OUT WHEN THE INSURANCE ADJUSTER WAS GOING TO BE THERE. 2 WEEKS WENT BY AND I WAS STILL PAYING FOR A CAR RENTAL AND THEY HADN'T STARTED ON MY CAR YET. INSURANCE ADJUSTER CAME OUT AND SAID THEY WOULD COVER IF IT WAS VANDALISM BUT HE DIDN'T THINK IT WAS VANDALISM. I DIDN'T EITHER SINCE I WAS PARKED IN THE GARAGE AND I WAS HAVING FUEL PROBLEMS BEFORE. SO MY DEDUCTIBLE WAS KIND OF HIGH AND INSURANCE S
I HAPPEN TO CHECK UNDER MY HOOD TO SEE WHY I WASN'T GETTING ANY HEAT IN MY CAR. I THEN CAME TO REALIZE THAT THERE WASN'T ANY COOLANT, WHEN I WAS THERE ONE 10 DAYS PRIOR AT THE DEALERSHIP TO GET MY OIL CHANGED AND THE PAPER STATED THAT ALL FLUIDS WERE CHECKED. I THEN NOTIFIED THE DEALERSHIP, AND PUT SOME COOLANT IN MY CAR SO I WOULDN'T CAUSE ANY DAMAGE TO THE MOTOR. THEY CHECK IT, CLAIMED THERE WASN'T ANYTHING GOING ON WITH IT. AND SENT ME HOME. I THEN HAD A COWORKER TELL ME THAT WHAT I WAS DESCRIBING WAS MY WATER PUMP. I THEN NOTIFIED THE DEALERSHIP AGAIN THAT I WAS HAVING THE SAME ISSUES, AND THAT I AM NOW SMELLING COOLANT IN THE CAR AND MY CAR ACT LIKE ITS READY TO STALL.. THEY GOT ME BACK IN AND CHECKED WHAT I WAS COMPLAINING ABOUT. THEY FOUND OUT I WAS RIGHT IT WAS THE WATER PUMP.. I HAD FOUND A RECALL ABOUT THIS WHOLE THING AND SHOWED THEM, AND BECAUSE THEY CHECKED BY VIN NUMBER MY CAR DIDN'T HAVE THIS RECALL BUT MY CAR SHOULD HAVE. IT WAS FOR THE 1.4 ENGINE, NOT MY 1.8. I HAD MY WATER PUMP REPLACED, MY THERMOSTAT AND I AM STILL HAVING ISSUES. THIS CAR IS ONLY 3 YEARS OLD AND SHOULDN'T HAVE THESE PROBLEMS SO EARLY. GM NEEDS TO DO SOMETHING FOR ALL CRUZE OWNERS CAUSE I AM TIRED OF SPENDING OVER 600 DOLLARS AND STILL HAVING ISSUES.
THE POWER STOPPED AND THE CAR COASTED THEN STARTED AGAIN. THE RADIO WENT OFF LOST POWER THEN CAME BACK ON. WE HAVE STOPPED USING THE RADIO. WE ARE AFRAID WE WILL LOSE POWER IN TRAFFIC AND HAVE A ACCIDENT. WE WERE DRIVING DOWN A COUNTRY ROAD GOING ABOUT 25 TO 30 MPH
A WARNING TO CHEVY CRUZE OWNER'S MYSELF OWNING ONE, I NOTICED THE CAR LOSING ACCELERATION AND AT CERTAIN TIMES, MISFIRING FROM A CYLINDER, TO SUM IT UP, I RAN THE OBD CODE AND GOT CODE # P0304 WHICH IS ENGINE MISFIRING. I ENDED UP WAITING UNTIL THE CAR WAS COLD AND REMOVED THE T30 SCREWS TO ACCESS THE SPARK PLUGS, THE COIL PACK'S RUBBER BOOTS WERE MELTED ONTO MY SPARK PLUGS, I HAVE TAKE SUPER CARE OF THE CAR AND I NEVER WOULD OF THOUGHT OF THE COIL PACK HAVING A SERIOUS ISSUE, THIS IS DEFINITELY SOMETHING OWNER'S SHOULD BE AWARE OF. I HOPE THIS CAN GET LOOKED INTO AND A RECALL WOULD BE A HELPFUL OPTION, THOSE COIL PACKS SHOULD BE MADE DIFFERENTLY OR MAKE SOMETHING MORE DURABLE THAN PLASTIC BOOTS. THIS PROBLEM STARTED A FEW WEEKS BACK, IT WOULD RUN FINE FOR ALMOST A HALF HOUR AND THEN IT STARTED CHUGGING AND AT TRAFFIC LIGHTS, IT HAD NO POWER TO MOVE, PROCESS OF ELIMINATION WAS A CODE FOR THE BAROMETRIC PRESSURE SENSOR, SO I STARTED THERE FIRST ONLY BECAUSE IT WAS CHEAPER, ONCE I GOT A CONFIRMED CODE OF CYLINDER'S MISFIRING THAT'S WHEN WE TOOK AN IN DEPTH LOOK AT THE SPARK PLUGS, I HAD TO REPLACE THE COIL PACK AND I DID 4 NEW SPARK PLUGS.
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 25 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF, RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (TITUS-WILL CHEVROLET BUICK, 2580 N NATIONAL AVE, CHEHALIS, WA 98532). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,745.
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE, RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (PERFORMANCE CHEVROLET, 3222 BEVERLY PIKE, ELKINS, WV 26241), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY WIRE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER THE THIRD TIME WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT THE CONTACT DID NOT RECEIVE ANY CALLS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
DRIVER SIDE WIPER COMPLETELY STOPPED WORKING FOR NO REASON ON A RAINY DAY WHILE DRIVING
THE CAR WAS TAKEN IN TO BE ROUTINELY SERVICED AND IT WAS NOTICED THAT THERE WAS AN OIL LEAK. THE DEALERSHIP ONLY PROVIDE A TEMPORARY FIX. TRYING TO GET AN APT AS A FOLLOWUP WAS POINTLESS, BECAUSE THE DEALERSHIP INDICATED THAT THEY WERE BUSY. WELL, THE CAR CAUGHT FIRE AND THE SERV ICE DEPT. REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM AND THAT THEY WERE TOO BUSY THE CAR WAS BEING DRIVEN ON A HIGHWAY, THERE WAS A POPPING SOUND, AND THEN THE CAR CAUGHT FIRE.
VEHICLE HAS BEEN POPPING UP SERVICE STABIL TRAK - HOWEVER DEALERSHIP AND ONSTAR HAS RAN DIAGNOSTICS NO CODES POPULATE- HAVE EXPERIENCE RADIO SHUTTING OFF AND LOSING CONTROL OF VEHICLE - THERE HAS BEEN SEVERAL ARTICLES ABOUT THIS ISSUE WITH 2011-2015 CHEVY CRUZE. AFRAID WHATEVER THIS ISSUE IS WILL CAUSE HARM TO OTHER PEOPLE THIS IS NOT A SINGLE PERSON ISSUE EVERYONE WITH THIS MODEL IS COMPLAINING ABOUT THE SERVICE STABIL TRAK THIS NEEDS TO BE LOOK INTO. DRIVING IN MOTION TURNING CORNER LOSING CONTROL OF STEERING FOR A BRIEF SECOND - POWER RADIOS SHUTTING OFF AND DASHBOARD BLINKS WITH ALL LIGHTS. THIS CAR IS AT 67K MILES
MY WIFE AND I ARE DRIVING HOME FROM WORK AND ON EVERY LEFT TURN WE MAKE THE STEERING LOCKS UP AND THE STABILITY TRACK LIGHT COMES ON AND ALL POWER GOES OFF FOR A BRIEF MOMENT. I LOSE TOTAL CONTROL OF VEHICLE AND HAVE TO SLAM ON BREAKS TO KEEP FROM SWERVING INTO OTHER LANES. THIS IS NOT A HEALTHY LOOK. THIS HAPPENED 9/7/17. I AM AFRAID TO DRIVE MY VEHICLE CAUSE IN FEAR OF HURTING SOMEONE. I AM A LYFT DRIVER AND CANNOT TAKE A CHANCE OF GETTING A CUSTOMER HURT. THIS PROBLEM REALLY NEEDS TO BE FIXED. I HAVE HAD MY CAR FOR A YEAR AND 4 DAYS AND SHOULD NOT BE GOING THROUGH THESE PROBLEMS. I AM DRIVING A 2014 CHEVY CRUZE. THIS IS A VERY HAZARDOUS PROBLEM AND COULD REALLY GET SOMEONE HURT THIS NEEDS TO BE RECTIFIED BY CHEVY. MY WIFE AND I WERE TRAVELING ON PRESTON RD TO HWY 380 TRAVELING FROM PLANO TO AUBREY TX. WHEN THIS INCIDENT OCCURRED WITH US.
WHEN THE AIR IS ON THERE IS PART OF THE ENGINE THAT SQUEAKS/WHISTLES. IT CONCERNS ME WITH DRIVING. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS AND THEY CAN NOT FIND ANYTHING WRONG WITH IT. IT IS VERY ANNOYING AND WOULD LOVE TO KNOW WHAT IS WRONG WITH MY BRAND NEW CAR!
WHILE DRIVING THROUGH THICK FOG, I TURNED THE WHIPERS ON TO WIPE AWAY SWEET FROM THE WINDOW. THE DRIVERS SIDE WIPER WENT UP, AND JUST STUCK THERE. I PULLED OVER AND WAS ABLE TO LOWER THE BLADE, BUT THAT WIPER WILL NOT WORK.
THE FUEL GAUGES, BOTH DIGITAL AND ANALOG, SHOWED THAT THE DISTANCE TO EMPTY WAS 70 MILES. ACTUALLY, THERE WAS NO GASOLINE LEFT IN THE TANK AND THE VEHICLE CAME TO A STOP ON THE HIGHWAY. THIS HAPPENED TWICE. AFTER THE FIRST TIME, THE VEHICLE WAS TOWED TO THE DEALER, WEST HERR CHEVROLET IN BUFFALO, NY, WHICH DESCRIBED THE PROBLEM AS RUNNING OUT OF GASOLINE. THE FUEL GAUGES ARE DEFECTIVE. WHEN THE TANK WAS FILLED AFTER RUNNING OUT OF GASOLINE, THE GAUGES CONTINUED TO READ THAT THERE WAS ONLY 70 MILES TO EMPTY FOR AN ADDITIONAL 24 HOURS OR MORE.
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 50 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE THE VEHICLE WAS STATIONARY, IT CAUGHT FIRE. WHILE DRIVING VARIOUS LOW SPEEDS, THE AIR CONDITIONER SHUT OFF WITHOUT WARNING. WHEN THE CONTACT TURNED THE AIR CONDITIONER BACK ON, SMOKE ENTERED INTO THE CABIN. THE CONTACT TURNED OFF THE VEHICLE AND OPENED THE HOOD, BUT THERE WAS NO SMOKE. UPON CLOSING THE HOOD, THE CABIN OF THE VEHICLE COMPLETELY FILLED WITH SMOKE AND THE CONTACT NOTICED A FLAME THAT IGNITED UNDER THE DASHBOARD TO THE RIGHT OF THE ACCELERATOR PEDAL. THE CONTACT CALLED THE POLICE AND FILED A POLICE REPORT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE INTERIOR OF THE VEHICLE WAS DESTROYED. XCHANGE LEASING, AN UBER COMPANY, WAS CONTACTED ABOUT THE FIRE AND REFERRED THE CONTACT TO HER INSURANCE COMPANY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REQUESTED THAT THE VEHICLE BE INSPECTED BY A THIRD PARTY. THE FAILURE MILEAGE WAS 27,500.
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. ON SEVERAL OCCASIONS, THE CONTACT FOUND THAT THE FUEL GAUGE DISPLAYED THE INCORRECT FUEL INFORMATION. THE CONTACT RAN OUT OF FUEL TWICE DUE TO THE ISSUE. THE CONTACT STATED THAT IT TOOK 48 HOURS BEFORE THE GAUGE WAS ACCURATE. THE VEHICLE WAS TAKEN TO WEST HERR CHEVROLET OF WILLIAMSVILLE (LOCATED AT 8040 TRANSIT RD, WILLIAMSVILLE, NY 14221 (716) 406-6151) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE DEALER STATED THAT THE VEHICLE NEEDED FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
CAR ONLY HAS 50,500 MILES ON IT. CHECK ENGINE LIGHT IS ON FOR GAS AIR INTAKE PROBLEMS AND MAYBE GASKET PROBLEMS. CAR WILL BE IDLE AT A LIGHT AND THE RPMS WILL REV UP AND DOWN CONSTANTLY. SEEN WHERE A LOT OF PEOPLE ARE HAVING THIS ISSUE WITH EVEN LESS MILES ON THEIR CARS. SHOULDN'T BE HAPPENING. $300.00 FIX QUOTE.
VEHICLE RIDING NORMAL AND SUDDENLY STARTS DECELERATING. PUSHING ON GAS PEDAL ONLY MAKES CAR SLOW QUICKER. HAS OCCURRED 3 TIMES ON INTERSTATE HIGHWAYS AND ONCE ON CITY STREETS. HAVE BEEN BACK TO DEALER 3 TIMES UNDER WARRANTY WITH NO FIX. CAR HAS 33,175 MILES AND DEALER WANTS $99 TO "DRIVE IT AROUND AND SEE IF THEY CAN DETERMINE THE CAUSE". TO RESUME DRIVING YOU MUST STOP, SHIFT INTO NEUTRAL, AND GIVE ENGING A BIT OF GAS. THEN YOU CAN RESUME DRIVING NORMALLY. I SHIFTED INTO NEUTRAL WHILE DRIVING, BUT AGAIN WHEN I PUSHED ACCELERATOR THE SPEED DROPPED FASTER AGAIN. THE ELECTRONICS GIVE NO CODES OR LIGHTS AND 3 OCCURRENCES WERE AT HIGHWAY SPEED OF 60 MPH WITH NO ROOM TO MANEUVER OVER TO SIDE OF ROAD. TODAY I NEARLY HAD MULTIPLE CARS BEHIND ME CRASH AS THEY BRAKED OR SWERVED TO MISS ME. DEALER IS MARHOFERCHEVROLET IN STOW, OHIO.
LETTER DATED 2/17 SAYING THAT ACCELERATOR PEDAL COULD BREAK OFF AND ENGINE WOULD STALL. THE CONSUMER REQUESTED THAT THE VEHICLE BE REPAIRED UNDER MANDATORY RECALL. UPDATED 09/14/2017*JS THE CONSUMER REQUESTED A STATUS UPDATE ON THE VEHICLE'S RECALL. UPDATED 09/20/2017*JS
"TAKARA RECALL" MY 14 CHEVY CRUZE TURBO WHEN OUT, THERE IS A RECALL ON SOME OF THE 14 CHEVY CRUZE BUT THE CUT OFF DATE WAS IN MARCH AND MY CAR WAS MANUFACTURED IN JUNE. CAR HAS TOTALED LOSS OF POWER AND STARTING TO SMELL OIL BURNING
AT AROUND 4,800 MI MY FRONT PASSENGER WINDOW WAS ROLLED DOWN AND UPON TRYING TO ROLL UP, IT FAILED TO DO SO. ABOUT 1 WEEK LATER, THE FRONT DRIVER SIDE WINDOW DID THE EXACT SAME THING. I WAS ABLE TO PULL BOTH WINDOWS UP IN THE CLOSED POSITION. DURING COMMON FREEWAY DRIVE THE REGULAR SHAKING CAUSES THE WINDOWS TO OPEN SLIGHTLY, THIS IS NOT THE ISSUE. HOWEVER, DURING ONE SPECIFIC DRIVE, THE DRIVER WINDOW SLIPPED OUT OF THE REAR WEATHERSTRIPPING AND THE TOP REAR CORNER OF THE WINDOW WAS PROTRUDING UP AND OUT. THE CONCERN OF MY DRIVERS' WINDOW GLASS FLYING OUT WAS SCARY AND I HAD TO HOLD IT IN PLACE WITH ONE HAND AND DRIVE WITH THE OTHER UNTIL IT WAS SAFE TO PULL OVER AND TRY TO PLACE IT BACK IN. IF I WERE TO LEAVE THE WINDOWS DOWN, IT SIGNIFICANTLY RAISES THE POSSIBLY OF THEFT. I FEEL THIS IS A GOOD CONCERN TO REPORT AS I WAS AFRAID FOR MY SAFETY AND THE SAFETY OF OTHERS ON THE ROAD.
WHILE DRIVING TRYING TO ACCELERATE CARS HESITATES THAN DRIVES NORMALLY DEALER CLAIMS CAR IS FINE WAS CHECK BY THEIR MECHANIC BEFORE BEING SOLD. WHEN DRIVING ON FREEWAY TO CHANGE LANES CAR HESITATES WHEN TRYING TO ACCELERATE. FEELS LIKE POWER IS DELAYED.
WHILE DRIVING MULTIPLE TIMES THE "SERVICE POWER STEERING" MESSAGE APPEARED ON THE DASH. THE STEERING WHEEL BECAME TIGHT AND AS I TURNED THE CAR JERKED OUTWARD ALMOST CAUSING ME TO HIT OTHER VEHICLE. ALSO THE MESSAGE "OPEN, THEN CLOSE DRIVER WINDOW" APPEARS FREQUENTLY. THE RADIO AND SPEEDOMETER FLICKERS ON AND OFF AT TIMES. I BELIEVE THAT THERE IS AN ELECTRICAL ISSUE BUT THE THE SPECIFIC AREA IS UNKNOWN. ANOTHER INCIDENT OCCURRED THAT CAUSED THE CAR NOT TO START ON 7/172017
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE VEHICLE WAS EQUIPPED WITH AN ENGINE CONTROL STOP/START SYSTEM. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE CONTROL STOP FEATURE ACTIVATED. WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE FAILED TO RETURN TO THE START MODE. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO DON LEDFORD AUTOMOTIVE (LOCATED AT 4595 N. LEE HIGHWAY, CLEVELAND, TN 37312, TEL: (423) 709-8643) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO FAULT CODE PRODUCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,999.
THE BATTERY BEGAN INTERMITTENTLY DYING AFTER RECALL SERVICE. CAR WAS TAKEN BACK IN & I WAS ADVISED THAT THE BATTERY REQUIRED REPLACEMENT. IT'S 3 YEARS OLD...
CAR SHAKES WHEN BREAKING AT HIGH SPEEDS, CAR SOUND SYSTEM SHUTS OFF AND BLINKED NOISES STOP. ABS, EBRAKE LIGHT, AND TRACTION CONTROL LIGHT COME ON. SCREEN BEHIND WHEEL DISPLAYS "SERVICEABLE STABILITRAK" AND "SERVICE TRACTION CONTROL" MESSAGES. VEHICLE IS IN MOTION AND BRAKES ARE USUALLY BEING PRESSED. SHAKING OF VEHICLE HAPPENS ON THE HIGHWAY AND MESSAGES AND LIGHT APPEAR WHILE ON CITY STREETS.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Chevrolet Cruze → · Every Cruze year → · How the figures are calculated →