2013 Chevrolet Cruze complaints

MY VEHICLE WAS NOT FILED IN THE RECALL LIST BUT HAS THE SAME ISSUE AS A DRIVE TRAIN RECALL (13V452000). MY VEHICLE WHEN SHIFTING GEARS COMPLETELY LOST POWER AND NO LONGER GOES INTO 5TH OR 6TH GEAR. I HAVE TAKEN IT TO THE DEALERSHIP LIKE GM ASKED ME BUT UNFORTUNATELY THEY INFORMED ME THAT MY CLUTCH WAS NOT COVERED. TO ME THIS IS A BIG SAFETY ISSUES THAT COULD HAVE RESULTED IN MY FAMILY AND I BEING SERIOUSLY INJURED IF I WAS IN A DIFFERENT SITUATION. I WOULD LIKE TO SEE MY VEHICLE BE FIXED LIKE ALL THE OTHER VEHICLES THAT WAS RECALLED WITH THIS SAME ISSUES, I DON'T SEE WHY IF THE ISSUES ISN'T DIFFERENT WHY MY VEHICLE SHOULD BE EXCLUDED. *JS

JUST A SHORT TIME AFTER I BOUGHT THIS CAR, WHICH I LOVE, I HIT A DEER. I WAS GOING 45 MPH AT THE TIME AND THE IMPACT DID $10,000 DAMAGE BUT THE AIR BAG DID NOT GO OFF. THANKFULLY I WAS NOT HURT AND I WAS WEARING MY SEAT BELT. TO THIS DAY THE CAR JUST ISN'T THE SAME. *TR

ROAD WAS ICY AND I SLID INTO A DUMP TRUCK THAT HAD ALREADY CRASHED INTO CEMETERY FENCE. *TR

THE ROAD WAS ICY AND I SLAMMED INTO BACK OF DUMP TRUCK THAT ALREADY CRASHED INTO FENCE OF CEMETERY,AND MY AIR BAGS NEVER DEPLOYED (I COULDV'E BEEN SERIOUSLY HURT) BUT I WASN'T. *TR

TRAVELING WEST AND AN EAST BOUND VEHICLE TURNED IN FRONT OF ME. THE OTHER DRIVER WAS TICKET FOR FAILURE TO YIELD AND ACCIDENT CAUSING BODILY INJURY. MY AIR BAGS DID NOT DEPLOY I SUSTAINED INJURIES TO MY CHEST, HIT MY HEAD ON DRIVERS SIDE WINDOW AND MY LEFT SHOULD AND RIBS WERE THROWN IN TO THE DOOR. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. AFTER INSERTING THE KEY IN THE IGNITION SWITCH, THE VEHICLE TURNED ON INDEPENDENTLY. THE CONTACT MENTIONED THAT THE TRANSMISSION SHIFTED INDEPENDENTLY FROM DRIVE INTO NEUTRAL ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. MAILED OUT 01/13/15*LJ

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SPEED REDUCED WITHOUT WARNING AND THE CONTACT WAS UNABLE TO ACCELERATE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE FAILURE RECURRED. THE CONTACT STATED THAT SHE HAD TO RESET THE COMPUTER AND WAS ABLE TO ACCELERATE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,300.

WHILE DRIVING MY CAR WITH THE HEATER ON AND THE DIAL SET AT HIGH THE CAR DEVELOPED A HORRIBLE ANIT FREEZE SMELL. IT WAS SO BAD I HAD TO OPEN THE WINDOWS TO GET THE SMELL OUT OF THE CAR. IT DID NOT HELP WHEN I TURNED THE HEATER TO A LOWER SETTING. THIS PROBLEM SEEMS TO OCCUR MORE OFTEN WHEN THE HEATER IS SET ON HIGH. I TOOK IT TO THE DEALER BECAUSE I RECEIVED A LETTER FROM CHEVY STATING THERE MAY BE A PROBLEM WITH A COOLENT LEAK AROUND THE WATER PUMP. THEY SAID THEY FOUND A LEAKING RETURN HOSE THAT GOES TO THE TANK AND REPLACED IT. IT DID NOT FIX THE PROBLEM. I STILL SMELL ANTIFREEZE AND SOMETIMES IT IS SO BAD IT MAKES ME FEEL SICK. ITS HORRIBLE AND IF THEY CANT FIGURE THIS OUT I WILL HAVE NO CHOICE BUT TO GET RID OF THIS CAR! *TR

COMING TO STOP LIGHT DOING ONLY 15 MPH FROM WHERE I WAS COMING FROM AND ALL ELECTRICAL WENT DOWN. THE RADIO WAS STILL ON BUT COULDN'T : TURN UP/DOWN MUSIC, USE ANY CONTROLS ON STEERING WHEEL, THE INFOTAINMENT SCREEN WAS BLACK. HAD TO TURN THE CAR OFF AT A STOP LIGHT AND IT DIDN'T WANT TO START UNTIL I DID IT TWICE. AFTER THAT IT WAS FINE AND HASN'T DONE IT SINCE- BUT NOW I SEE OTHERS ARE HAVING SAME ISSUES. ALSO, NOTICE THE LIGHTS INSIDE DO SOMETIMES GET BRIGHTER THEN DULLER ON THEIR OWN- EVERYTHING INCLUDING THE DASHBOARD AND INFOTAINMENT CENTER. CAR ALSO DOES HAVE AN ODOR WITH THE HEAT ON. *TR

VEHICLE SURGES WHEN CAR IS IN IDLE POSITION (BREAKING). THIS VEHICLE WAS NOT IN AN ACCIDENT, HOWEVER DURING A SURGE THE CAR BUMPER WENT OVER A PARKING BLOCK THAT HAD A TIE ROD STICKING UP. WHEN I BACKED UP THE CAR, IT PULLED THE DRIVERS SIDE BUMPER AWAY FROM THE FRONT END. ALSO, AN ENGINE LIGHT GOES ON WHEN THE WINDOW DEFROSTER IS ON, STATING THAT THE AC IS BEING SHUT OFF (AC IS NOT ON, THE HEATER IS) AND SHUTS DOWN THE HVAC SYSTEM. *TR

DASH LIGHTS AND RADIO FLASHING OFF AND ON, NO SOUND WHEN SIGNAL IS ON. *TR

I COULD SMELL COOLANT/ANTIFREEZE WHEN THE HEATER WAS ON AND THE TEMPERATURE WAS SET TO A HIGH SETTING. I DIDN'T THINK ANYTHING WAS WRONG, JUST THOUGHT IT MIGHT BE A BREAK-IN ISSUE. AS OF TODAY'S DATE NOV 9, 2014 I STILL CAN SMELL THE COOLANT SMELL WHEN THE HEATER IS ON. RECENTLY I RECEIVED A LETTER FROM GM CONCERNING POSSIBLE COOLANT LOSS. AT MY LAST SERVICE OF THE VEHICLE I ASKED THE DEALER TO CHECK FOR THIS PROBLEM. NOTHING WAS REPORTED TO ME FROM THE DEALER. I ASSUMED THAT THERE WAS NO PROBLEM. THE OTHER ISSUE I HAVE NOTICED IS DASH LIGHTS DIMMING OR BRIGHTENING ON THEIR OWN. THE LATEST PROBLEM WAS THAT THE CAR WOULD NOT START THIS MORNING. DROVE PERFECTLY YESTERDAY, THIS MORNING DEAD. JUMPED THE CAR AND EVERYTHING SEEMS FINE. MAKING AN APPOINTMENT WITH THE DEALER. NOTICED THAT THE COOLANT LEVEL IS ABOUT 3 INCHES LOW IN OVER FLOW TANK. LOOKED ON THE INTERNET ABOUT CRUZE CARS AND FOUND MANY POSTS ABOUT ELECTRICAL PROBLEMS. GM TELLS THEM ALL THAT THEY ARE NOT AWARE OF ANY ELECTRICAL PROBLEMS BUT YOU TUBE VIDEOS SHOW GAUGES AND RADIOS CUTTING OUT WHEN DRIVING. SOME VIDEOS DESCRIBE CARS SHUTTING DOWN WHEN DRIVING AND NOT RESTARTING. OTHERS HAVE SERVICE MESSAGES APPEARING ON THE INFORMATION SCREEN AND THE DEALERS FIND NOTHING WRONG. IT IS STARTING TO SOUND LIKE THE INFAMOUS JEEP GRAND CHEROKEE ELECTRICAL PROBLEMS. I AM SERIOUSLY THINKING IT IS TIME TO GET RID OF MY 2013 CRUISE AS THE FACTORY WARRANTY WILL EXPIRE SOON. CURRENT MILEAGE IS 27490 ON NOV 9, 2014. *TR

I PURCHASED MY VEHICLE IN SEP 2013, APPROX NOV 2013 I BEGAN HAVING A HORRIBLE STRONG ODOR COMING FROM MY VEHICLE. WE SEARCHED TO SEE IF AN ANIMAL WAS IN IT. I THOUGHT MAYBE IT WAS MY SON'S FEET & MADE HIM CHANGE SOCKS. IT GOT WORSE & WAS REALLY STRONG WHEN DEFROST, HEAT & VENT WERE ON. I TOOK IT IN TO THE DEALERSHIP & THEY LOOKED AT IT, OF COURSE THAT DAY THEY COULDN'T GET THE SMELL TO OCCUR ALTHOUGH IT DID ON THE WAY THERE. I WENT A COUPLE MORE WEEKS & IT GOT WORSE. FINALLY, I TOOK THE CAR IN FOR OIL MAINTENANCE & ADVISED AGAIN THAT THE SMELL WAS HORRIBLE. THE SERVICE MANAGER AT THE TIME SAID IT WAS A COMMON CHEVROLET PROBLEM. THERE IS A LEDGE UNDER THE HOOD, UNDER THE WINDOW & CONDENSATION FROM DEFROST OR RAIN, ETC. SITS & DOESN'T DRAIN CAUSING THE WATER TO MILDEW & BECOME STAGNANT. HE TOLD ME TO LEAVE THE CAR RUNNING WITH MY VENT ON HIGH (& NOT SIT IN THE CAR), SPRAY LYSOL AND LET IT RUN FOR ABOUT 5 MIN, IT KILLS THE BACTERIA. I HAD TO DO THIS EVERY NIGHT FOR ALMOST 3 WEEKS DURING THE COLD WINTER MONTHS. I TOOK IT BACK & TOLD THEM IT WAS RIDICULOUS I WASN'T GOING TO CONTINUE DOING THIS FOR THE LIFE OF THE VEHICLE. WHEN I TOOK IT BACK SOMEONE ELSE WAS THERE & SD THE DEALERSHIP HAD REC'D NOTICE THAT THERE WAS A PART THAT COULD BE PUT ON IT, SO THEY SENT ME ON MY WAY WAITING FOR A LOANER VEHICLE THEN THEY WOULD FIX IT. THEY FINALLY "PUT THE PART ON" I WAS ADVISED BY ANOTHER DEALER IT WASN'T A PART THEY JUST HAD TO FLIP A SWITCH THE PART WAS ON THE VEHICLE. THE NEXT DAY I GOT

I WAS STOPPED AT A STOP SIGN GETTING READY TO CROSS OVER HWY TO GO NORTH BOUND. A TRUCK CAME OUT OF NOWHERE AND HIT MY DRIVER SIDE FRONT END. MY AIR BAGS DIDN'T DEPLOY. I GOOGLED IT AND SAW THERE IS A RECALL ON MY VEHICLE FOR AIR BAG. I JUST BOUGHT THE CAR 2 WEEKS AGO. SHOULDN'T THE DEALER BE RESPONSIBLE FOR FIXING RECALLS BEFORE SELLING THE CAR EVEN IT IS USED. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THA TA COOLANT ODOR EMITTED INTO THE VEHICLE WHENEVER THE HEAT WAS TURNED ON. THE CONTACT STATED THAT THE CHECK COOLANT WARNING LIGHT WAS ILLUMINATED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE COOLANT RESERVOIR WAS FULL AND THAT THE LIGHT ONLY ILLUMINATED WHEN THE HEAT WAS TURN ON. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

THERE ARE TIMES WHEN THE CAR WILL SHUT OFF WHILE I AM DRIVING. THE RADIO GOES OFF AND ON, AND THE WARNING OF CHECK STABILITY TRAC, I HAVE VIDEO OF THIS HAPPENING. I HAVE TAKEN IT IN MANY TIMES AND HAVE BEEN TOLD THAT THEY CANNOT DO ANYTHING ABOUT IT BECAUSE THEY CAN REPLICATE WHAT I AM SPEAKING ABOUT. THIS HAS HAPPENED ON MANY OCCASIONS. *TR

ON JUNE 28, 2014, I BROUGHT MY CHEVY CRUZE TO THE DEALERSHIP FOR A SAFETY RECALL INSPECTION (N140079) TO INSPECT THE FRONT AXLE RIGHT HALF SHAFT. I WAS TOLD MY VEHICLE DID NOT HAVE A FAULTY AXLE AND NO FURTHER ACTION WAS REQUIRED. THEN ON OCTOBER 20, 2014, AS I WAS EXITING A HIGHWAY OFF RAMP AND MERGING ON TO A MAIN ROAD (AT APPROXIMATELY 10 MPH) THE VEHICLE STOPPED MOVING FORWARD. THE CAR WAS TOWED TO THE SAME DEALERSHIP THAT PERFORMED THE SAFETY INSPECTION ON JUNE 28TH. THE DEALERSHIP STATED THE CV AXLE WAS BROKEN AND THE SWAY BAR LINK WAS BROKEN IN HALF. THE DEALERSHIP ADMITTED THAT THIS WAS THE SAME PART THAT WAS INSPECTED AND INVOLVED IN THE RECALL. THE DEALERSHIP STATED THAT THE TECHNICIAN WHO INSPECTED THE AXLE ON JUNE 28TH MADE A MISTAKE. THE DEALERSHIP APOLOGIZED AND ASSURED ME THAT THEY WOULD CALL IN ALL OTHER APPLICABLE CUSTOMERS TO HAVE THEIR AXLES RE-INSPECTED. *TR

I WAS ON MY WAY HOME FROM WORK YESTERDAY AND WHEN I WENT TO MAKE A RIGHT TURN, THE SCREEN WENT OUT AGAIN....WHICH IS FINE. WE CAN ALL LIVE WITHOUT AUDIO AND A FANCY SCREEN IN OUR CARS, BUT AS SOON AS THE SCREEN WENT OUT THE POWER STEERING AND STABILITRAK LIGHTS BOTH CAME ON AND MY POWER STEERING COMPLETELY WENT OUT IN MY CAR WHILE I WAS TURNING. I ALMOST HIT A CONCRETE WALL AND THE CARS THAT WERE WAITING FOR THEIR TURN TO GO IN THE ONCOMING TRAFFIC LANES. IT WAS BAD ENOUGH THAT I HAD THAT ISSUE BUT OF COURSE, THERE'S MORE. WE LIVE ON AN ARMY BASE - FORT SILL, IN OKLAHOMA - WE HAVE TO STOP AT THE GATE TO GET ON BASE AND SHOW OUR IDS TO GET HOME. I STOPPED AT THE GATE AND TALKED WITH THE GUARD FOR A MINUTE, SHOWED MY ID AND WENT ON WITH MY BUSINESS.. I STARTED TO DRIVE AWAY AND MY CAR WENT CRAZY AGAIN. I LOST ALL POWER STEERING AGAIN AND ALL OF MY LIGHTS FLICKERED ON AND OFF FOR THREE MINUTES, INSIDE LIGHTS AND OUTSIDE TOO. THE CAR STARTED JERKING LIKE IT WAS TRYING TO CUT OFF, IT FINALLY STOPPED AND I MADE IT HOME BUT I REFUSE TO DRIVE THIS CAR AGAIN. *TR

ON 10-1-14 MY CRUZE ECO WOULD NOT START. AFTER MULTI TRIES AND HEARING ONLY CLICKING SOUNDS IT DID START. AFTER GETTING TO MY DESTINATION AND LETTING THE CAR SIT FOR HOURS IT DID THE SAME THING AGAIN. CONTACTED DEALER WAS TOLD TO BRING CAR IN WHICH I DID ON 10-3-14. AFTER A WEEK, THEY STATED THEY SHOWED THE ALT WAS NOT CHARGING AND REPLACED IT THEN AGAIN BECAUSE 1ST ONE THEY RECEIVED FROM G.M WAS DEFECTIVE. ON 10-10-14 PICKED UP CAR STARTED IT UP WENT HOME AND LET SIT FOR ABOUT A HOUR THEN TRIED TO START AND AGAIN IT ONLY CLICKED BUT THIS TIME THERE WAS 3 MESSAGES AND ONE WAS TO ROLL WINDOW UP AND DOWN? WHY? DOES THESE CRUZES HAVE ELECTRICAL ISSUES OR COMPUTER ISSUES? CONTACTED SELLING DEALER AGAIN AND WAS TOLD TO BRING IT BACK WHICH I DID ON 10-13-14. WAITING ON MY NEW CRUZE AGAIN TO BE FIXED AND WONDERING WHY DO THESE 5 STAR CRUZES HAVE SO MANY PROBLEMS ACCORDING TO WHAT I HAVE BEEN READING THE LAST FEW DAYS WITHOUT G.M DOING SOMETHING. I AM NOT SATISFIED WITH THIS CAR. *TR

NOW JUST PURCHASED THE 2013 CHEVY CRUZE SECOND DAY EVERYTHING SHUT DOWN ON ME TOOK IT BACK AND ASKED FOR A REPLACEMENT CAR BECAUSE SOMETHING WAS WRONG WITH THAT ON EXPLAINED AND VIDEO TAPE IT ALL BUT THEY SUTTON FORD TOLD ME THE CAR WAS JUST UPDATING AND ITS NORMAL. I PLEAD WITH THEM AND THEY SAID NO. A WEEK LATER IT KEPT SHUTTING OFF I TOOK IT BACK AGAIN SAMETHING 3 WEEKS ALL ELECTRICAL SHUT OFF WHILE DRIVIN ON EXPRESSWAY CAR SHUT DOWN WHILE DRIVING COULD HAVE BEEN KILLED TOOK CAR BACK 10/8 THEY SAID TO BRING IT BACK ON MONDAY WHICH IT CAUSED IT TO BE PASSED 30 DAY NO REPLACEMENT CAR AND NOW WARRANTY EXPIRED THEY WANT ME TO PAY .THEY HAS THE CAR NOW JUST PURCHASED 9/10. LIGHTS COME ON BRAKELIGHT SERVICE STABILITITRAK COMES ON THE CAR SHUTS DOWN WHILE DRIVING DO NOT WANT THIS CAR LIFE THREATENING FOR ME AND KIDS. ALSO HAVING PROBLEMS WITH STEERING TOOK IT BACK SECOND DAY OF PURCHASED CLAIMED THEY FIXED IT BUT HAPPENING AGAIN. *TR

WHILE I WAS DRIVING, MY STEREO SYSTEM WOULD LOSE ALL POWER. MY DISPLAY ON THE SPEED DISPLAY SHOWED "SERVICE STABILATRACK". MY ABS, BRAKE AND TRACTION LIGHTS CAME ON AND CONTINUED TO BLINK. I TOOK IT BACK TO THE PLACE I BOUGHT IT AND THEY SAID IT DIDN'T TRIGGER A CODE SO THEY COULDN'T FIX IT. I HAVE A VIDEO OF WHAT HAPPENED AS WELL, BUT IT DIDN'T HELP. *TR

I WAS DRIVING AND WAS TURNING EAST AT THE LIGHT WHEN A CAR WAS COMING TOWARDS ME. I NOTICED THE CAR WAS NOT STOPPING AND HIT THE PASSENGER SIDE OF MY CAR. THE AIRBAGS DID NOT DEPLOY FROM THE PASSENGER SIDE TO WHICH MY YOUNGER BROTHER WAS SITTING. I CHECKED ONLINE TO SEE IF THERE WERE SIDE AIRBAGS BEFORE I WROTE THIS INFORMATION...UPDATED 10/07/14 *BF UPDATED 3/11/2015 *JS *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS USED TO MANEUVER THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE ACCELERATING FROM A STOP, THE VEHICLE MOVED BACKWARDS BEFORE ACCELERATING FORWARD. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD. IN ADDITION, THE CONTACT HEARD A RATTLING SOUND COMING FROM THE ENGINE AND MOTOR OIL FUMES WERE PRESENT. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURES OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

CAR WAS JERKING, THEN STALLED, THEN STABLITRACK AND TRACTION CONTROL WARNING LIGHT CAME ON. *TR

I DRIVE A CHEVY CRUZE 2013 MODEL. I WENT TO THE GARAGE IN THE AM AND THE CAR WAS ATTEMPTING TO START ITSELF WITH THE KEY IN THE IGNITION. TOOK THE VEHICLE TO THE DEALER AND THEY SAID ALL THEY CAN DO IS WATCH IT TO SEE IF IT DOES IT AGAIN. I CALLED GM AND THEY SAID THAT IT IS EXACTLY THE SYMPTOMS THAT THEY HAVE HAD HAPPEN WITH THEIR OTHER VEHICLES AND THAT IS WHY THERE IS AN IGNITION RECALL. I ASKED THEM WELL MINE ISN'T ON THE LIST AND THEY SAID THAT SINCE IT ISN'T ON THE LIST THEN THEY WONT FIX IT, I EXPLAINED TO THEM THAT MY CAR IS DOING THE EXACT SAME THING AND THAT IT IS A SAFETY HAZARD AND THAT THEY SHOULD FIX IT, THEY SAID THAT THEY WONT BECAUSE IT ISN'T ON THE LIST TO BE RECALLED AND THE ONLY WAY THEY WILL IS IF IT IS ON THE LIST. MY COMPLAINT WITH GM IS THAT IT IS OBVIOUSLY HAPPENING ON OTHER VEHICLES AS WELL AND MINE IS ONE OF THEM AND THEY WONT FIX IT CUZ IT ISNT ON THEIR LIST TO BE FIXED. *TR

I BOUGHT MY 2013 CRUZE LTZ ABOUT THREE MONTHS AGO AND I WAS SURE THAT IT WAS THE PERFECT CAR, NOW, I'M FULLY AWARE THAT I WAS WRONG.. I GOT IN MY CAR TO LEAVE FOR WORK ON AUGUST 1, 2014 AND WHEN I STARTED MY CAR, THE ON DASH MAINTENANCE REMINDERS ALL WENT CRAZY TELLING ME TO "SERVICE POWER STEERING" AND "SERVICE STABILITRAK".. I KNEW THIS COULDN'T BE RIGHT SO I TURNED OFF THE ENGINE AND RESTARTED THE CAR, THE SCREEN WENT CRAZY AGAIN WITH THE SERVICE NOTIFICATIONS. I DIDN'T HAVE TIME TO HAVE IT CHECKED OUT BEFORE WORK SO I WENT AHEAD WITH MY DAY, I GOT ALL THE WAY TO THE INTERSTATE (WHICH IS ABOUT A MILE AND A HALF FROM MY DRIVEWAY) AND NOTICED THE STEERING WAS GETTING STIFF SO I PULLED OVER AND RESTARTED THE CAR AGAIN AND THE LIGHTS DIDN'T COME BACK ON SO I, AGAIN, WENT ON ABOUT MY DAY... ISSUE NUMBER TWO-- ABOUT THREE DAYS LATER, AND EVERY DAY SINCE, MY ON DASH TOUCH SCREEN GOES COMPLETELY BLACK, WHICH WOULDN'T BOTHER ME SO BAD IF IT DIDN'T MAKE ALL OF THE "SERVICE" LIGHTS COME BACK ON. I DON'T "NEED" A TOUCH SCREEN BUT IT WOULD BE REALLY NICE IF I DIDN'T FEEL LIKE I WAS DRIVING A TICKING TIME BOMB EVERY DAY SINCE THE VEHICLE CLEARLY HAS WIRING ISSUES. NOW, IF I TOUCH THE BRAKES OR ROLL DOWN A WINDOW, THE SCREEN GOES COMPLETELY BLACK, THE DASH LIGHTING FLICKERS AND THE SERVICE LIGHTS COME ON. I'VE BEEN SEARCHING FORUMS FOR ALMOST A MONTH AND IT SEEMS THAT NUMEROUS PEOPLE ARE HAVING THESE ISSUES, NOT ONLY MYSELF. I'M SO DISAPPOINTED WITH MY PURCHASE, ITS ALMOST UNREAL.. THE P

WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP OR WHILE ENTERING A HIGHWAY, VEHICLE PAUSES AND DOES NOT WANT TO GO AND THEN DECIDES TO JOLT VEHICLE AND ACCELERATE RAPIDLY. VEHICLE WAS TAKEN TO CHEVROLET DEALER WHO STATED NO COMPUTER ISSUE WAS FOUND HOWEVER THEY DID NOT TEST DRIVE IT AS REQUESTED EITHER. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED NUMEROUS TIMES AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT DUE TO THE FAILURE ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V151000 (POWER TRAIN); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THEY COULD NOT REMEDY THE RECALL UNTIL AFTER TWO MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V151000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/02/14*LJ UPDATED 3/9/15 *JS

MY VEHICLE IS PART OF THE NHTSA CAMPAIGN ID NUMBER 14V151. THIS RIGHT FRONT AXLE PROBLEM HAS BEEN KNOWN SINCE AT LEAST MARCH 2014. I WAS NOTIFIED IN JUNE 2014 OF THE RECALL. THE DEALER STILL HAS NO PARTS TO FIX THE SUBJECT VEHICLES (EVEN ONES THAT HAVE FAILED). OTHERS LIKE ME ARE AFRAID TO DRIVE ON LONG TRIPS WITH THE KNOWN UNSAFE CONDITION. STILL OTHERS ARE AFRAID TO DRIVE THEIR VEHICLE AT ALL. THIS IS ATROCIOUS AND NEEDS TO BE DEALT WITH IMMEDIATELY. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE COULD BE RESTARTED AND THE CHECK ENGINE WARNING LIGHT DID NOT ILLUMINATE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, THE TECHNICIAN STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.

2013 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO FRONT AXLE FRACTURE RECALL. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB

2013 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO FRONT RIGHT AXLE HALF SHAFT RECALL NOTICE. *SMD WHEN THE CONSUMER ARRIVED AT THE DEALER, TO HAVE THE VEHICLE INSPECTED, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE, BUT THEY HAD BEEN ORDERED. *JB

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE HESITATED WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES. THE DEALER RESET THE THERMOSTAT ONCE AND THEN REPLACED IT, BUT THE FAILURE RECURRED BOTH TIMES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.

DRIVING DOWN THE HIGHWAY @ 65 MPH OUR 2013 CHEVY CRUZE DIED SUDDENLY. AS WE COASTED, I TRIED STARTING IT AND IT STARTED AND WE CONTINUED. A FEW MINUTES LATER IT DID THE SAME THING, WE COASTED TO THE SIDE OF THE ROAD, STOPPED, AND AGAIN IT RESTARTED. WE CONTINUED OUR 3 HOUR JOURNEY HOME WITHOUT ANY OTHER INCIDENTS. *TR

JUST A FEW MONTHS AFTER PURCHASING OUR CRUZE, IS HAS FAILED TO START ON NUMEROUS OCCASIONS. AFTER 2 OR 3 KEY TURNS, IT DOES START. THIS HAS OCCURRED A DOZEN OR SO TIMES IN THE 16 MONTHS WE HAVE OWNED THE CAR. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V151000 (POWER TRAIN). THE CONTACT FELT THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

I BOUGHT MY CRUZE IN NOV 2013 1.4 TURBO ENGINE, I SAW THE RECALL ON T.V. ON APR 15, CALLED MIKE CASTRUCCI MILFORD, OHIO 513-831-5460 AND ASKED ABOUT IT, I WAS LEAVING IN TWO DAYS TO DRIVE FOUR HOURS TO TAKE CARE OF MY SISTER, MY VIN NUMBER WAS CHECKED I WAS TOLD MY CAR WAS NOT INVOLVED. I FOUND OUT AT CARDINAL CHEVY DEALER IN HAZARD, THAT IT WAS, WHEN I CALLED CASTRUCCI, THEY SAID BRING MY CRUZE IN AS SOON AS I CAME HOME, THAT WAS MAY 13, MY CAR IS UNDRIVABLE, AND HAS BEEN AT CASTRUCCI SINCE THEN WAITING ON PARTS. NOW I SEE THAT OTHER CARS LIKE MINE WERE ALREADY INVOLVED, AND WERE REPAIRED WITH FAULTY PARTS, AND HAVE TO BE REPAIRED AGAIN. I WANT MY CAR FIXED OR I WANT MY MONEY BACK, I PAID CASH FOR THIS CAR AND IT HAS BEEN AT MIKE CASTRUCCI FOR TWO MONTHS!!!!! *JS

MY DAUGHTER WAS DRIVING MY CAR TO MY PLACE OF WORK. SNOWY DAY,MAKING A RIGHT HAND TURN, GOING VERY SLOW TO TURN, SHE STARTED SLIDING. MY CAR SLID SIDEWAYS, THE DRIVERS SIDE REAR TIRE HIT CURB, ALL AIRBAGS OPENED EXCEPT DRIVERS STEERING WHEEL. SHE SUSTAINED HEAD AND NECK INJURY. TRANSPORTED TO HOSPITAL BY AMBULANCE WITH NECK COLLAR ON, NOTHING BROKEN. OUT OF WORK FOR 2 WEEKS, IMMOBILE WITH BACK PAIN. I WAS WITHOUT MY CAR FOR A MONTH, WAITING ON PARTS FROM GM TO REPAIR REAR AXLE AND REST OF THE AIRBAGS. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE AT A STOP, THE VEHICLE JERKED AND MADE AN ABNORMAL NOISE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,400. UPDATED 10/1/14*CN UPDATED 5/12/2015 *JS

TRAVELING ON THE INTERSTATE ABOUT 60MPH, CAR IN FRONT OF ME SLAMMED ON THEIR BRAKES, I DID THE SAME BUT DID NOT HAVE ENOUGH TIME AS IT ONLY TOOK A SPLIT SECOND AND I HAD REAR-ENDED THE CAR IN FRONT OF ME STILL GOING APPROXIMATELY 55-60MPH. MY HEAD HIT THE STEERING WHEEL BECAUSE NO AIR BAGS EVER DEPLOYED. I SUFFERED CERVICAL STRAIGHTENING OF THE C SPINE AND STRAIN, WHICH RESULTED IN TESTS TO RULE OUT BRAIN BLEED. SEVERE HEADACHE AND SWELLING OF MY HEAD EVENTUALLY EASED 4-5 DAYS POST ACCIDENT. *TR

THERE ARE THREE PROBLEMS AFFECTING MY CAR. I TOOK IT IN TO THE DEALER ON JUNE 7, 2014. MY CAR WAS EXPERIENCING THE FAN TURNING ON ABRUPTLY AND PICKING UP ALL TYPES OF DEBRIS FROM UNDER THE CAR, THE AC ALSO BEGAN BLOWING HOT AIR, AND THE THERMOMETER TO MEASURE OUTSIDE TEMPERATURE WAS NOT ACCURATE. THEY IDENTIFIED ALL THREE PROBLEMS. THE AC AND FAN WERE LINKED TO THE COMPRESSOR NOT WORKING, AND THE THERMOMETER NEEDED AN UPDATE. I WAS TOLD THEY DID THE UPDATE AND THAT THEY WOULD HAVE TO SPECIAL ORDER THE COMPRESSOR AND WOULD CALL ME WITHIN 3 DAYS TO COME BACK SO THEY COULD INSTALL IT. WE ARE AT THE END OF THE MONTH AND I HAVE YET TO RECEIVE A CALL I HAVE CALLED THEM TWICE ALREADY AND THEY DO NOT HAVE AN ANSWER AS TO WHEN THE PART WILL ARRIVE. THE THERMOMETER IS STILL NOT WORKING, I HAVE NO AC. I AM DISAPPOINTED AS ALL THIS IS COVERED UNDER WARRANTY AND I AM STUCK WITH A CAR WITH NO AC WHICH IS PRETTY BAD CONSIDERING WE ARE IN THE SUMMER MONTHS, I AM AFRAID TO HAVE MY CHILDREN IN THE CAR WITH ME IF I HAVE TO DRIVE ON THE FREEWAY BECAUSE I CANNOT ROLL THE WINDOWS DOWN AND THE TEMPERATURE IN THE CAR BECOMES TOO HOT. *TR

GM HAS A RECALL OUT ON THE 2013 - 2014 CHEVY CRUZE MODELS FOR THE DEFECTIVE PART ON THE RIGHT FRONT END AXLE, THEY HAVE HAD MY CHEVY CRUZE IN THEIR SERVICE DEPARTMENT SINCE MAY 12TH, 2014 WHEN THEY DID THE RECALL INSPECTION. THEY ARE UNABLE TO RELEASE THE VEHICLE BACK TO ME BECAUSE THEY WOULD BE LIABLE IF SOMETHING HAPPENED TO ME. THEY DO NOT HAVE THE PARTS, OR DO THEY HAVE A TIME FRAME AS TO WHEN THE PARTS WILL BE AVAILABLE. THIS HAS CAUSED A MAJOR INCONVENIENCE FOR ME, AS I AM MAKING PAYMENTS ON A BRAND NEW VEHICLE WHICH I HAVE NO ACCESS TO, DUE TO THIS RECALL. IT IS UNFAIR AS A CONSUMER THAT A CAR WAS SOLD KNOWING THAT THEY HAD A DEFECTIVE PART AND KNEW THEY HAD NO PARTS FOR THE RECALL. JUST YESTERDAY THEY ANNOUNCED ANOTHER RECALL FOR THE 2013-2014 CHEVY CRUZE MODELS FOR A DEFECTIVE AIRBAG. HAVE NOT FOUND OUT IF MY CAR IS INCLUDED IN THIS ONE OR NOT, BUT AT THIS TIME, WHO CARES, THEY STILL HAVE MY CAR FOR THE FRONT END AXLE RECALL WITH NO TIMEFRAME AS TO WHEN I WILL GET MY VEHICLE FIXED. BUY YOUR CARS BACK THAT YOU SOLD TO CONSUMERS WILLING KNOWING THIS PROBLEM. LEMON LAW UNDER THE GM NEW CAR WARRANTY. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE CRASHED INTO A STOPPED VEHICLE AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

A VEHICLE PULLED OUT OF A PARKING LOT IN FRONT OF ME AND WHEN TRYING TO BRAKE, THE BRAKES LOCKED UP AND AT IMPACT OF THE HEAD ON COLLISION MY AIR BAGS DID NOT DEPLOY! *TR

I HAVE NOTIFIED DEALER [XXX]; 613 PASEO DE ONATE; ESPANOLA, NM 87532; TEL 505-753-7481; 1-800-430-2356; FAX 1-505-753-7481 OF A SWEET BURNING SMELL WHEN I FIRST PURCHASED CAR. I HAVE NOT SMELLED THAT ODOR SINCE I BOUGHT THE CAR NEW IN NOVEMBER 2013. I HAVE READ THE ALBUQUERQUE JOURNAL AS WELL AS THE WALL STREET JOURNAL AND HAVE SEEN RECALLS FOR FRONT WHEEL DRIVE AXLES CRACKING. TODAY'S WALL STREET JOURNAL SAYS SELECT 2013-2014 HAVE DEFECTIVE AIRBAGS THAT COULD DEPLOY WITH THE IGNITION ON OR OFF. I PURCHASED THIS CAR UNDERSTANDING THAT IT WAS CHEVROLETS BEST SELLING AND SAFE CAR WITH 10 AIRBAGS AND 5 STAR RATING FOR SAFETY. MY NIECE IS 21 AND HER DAUGHTER (MY GOD CHILD) IS 13 MONTHS OF AGE. THESE ARE SCARY RECALL'S WHEN CHILDREN OR YOUNG RESPONSIBLE ADULTS ARE IN MY 2013 CHEVROLET CRUZE ECO. THIS DOES NOT GIVE ME PEACE OF MIND AND I WANT TO MAKE SURE MY CAR IS REGISTERED THROUGH NHTSA. OUR FAMILY HAS BEEN THROUGH ENOUGH DEATHS WITH OUR IMMEDIATE FAMILY. SAFETY IS MORE IMPORTANT THAN ANY AMOUNT OF MONEY. HELP KEEP FAMILIES SAFE AND PROTECTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CARS RADIO AND OTHER ELECTRICAL COMPONENTS (EX. ON-STAR, PHONE CHARGERS, USB PRODUCTS) WILL TURN ON AND OFF AT RANDOM. IT OCCURS RANDOMLY AND INTERMITTENTLY. THIS HAS HAPPENED A NUMBER OF OCCASIONS ROUGHLY 15-20 TIMES OVER A COUPLE OF MONTHS. IT MAINLY HAPPENS AT A RED LIGHT AND THEN WILL TURN BACK ON ONCE I ACCELERATE. THIS HAS HAPPENED ON A HIGHWAY GOING 60-70MPH AND THE EVERY LIGHT ON THE DASHBOARD WENT ON AND ON THE DISPLAY SCREEN IT STATED STABLITRAX IS OFF. IMMEDIATELY PRESSED MY ONSTAR BUTTON AND ASKED THEM TO RUN DIAGNOSIS AND THE WHOLE CONVERSATION WAS GOING IN AND OUT OF BEING ABLE TO HEAR THEM. MY RADIO WAS GOING ON AND OFF THE ENTIRE TIME WHEN THE RADIO WAS ON I COULD HEAR WHEN IT WAS OFF AND ALL POWER WAS OFF. WE DID LOSS CONNECTION TO ONSTAR AND I REPRESSED THE BUTTON. I HAVE HAD THEM RUN THEIR "DIAGNOSIS" MULTIPLE TIMES WHEN THIS HAPPENS AND THEY NEVER HAVE ANYTHING COME UP WRONG. THEY ADVISED ME TO TALE THE DEALER. I HAVE BEEN TO THE DEALER WHERE THEY ADVISED ME THAT UNLESS IT WAS HAPPENING AT THAT TIME IT WOULD PRETTY MUCH BE IMPOSSIBLE TO FIGURE OUT THE PROBLEM. I HAVE HEARD SOME CLICKING OR SWITCHING SOUNDS COME FROM UNDER THE HOOD WHILE I HAVE BEEN DRIVING OCCASIONALLY NOT SURE IF AND MY ENGINE TEMP ALWAYS RUNS COLD NOT SURE IF EITHER OF THOSE RELATE. IT WOULD BE NICE TO FEEL SAFE IN MY NEW CAR AND IT WOULD BE NICE TO BE PAYING FOR ONSTAR AND NOT HAVE A DOUBT THEY WOULD BE REACHABLE IF THIS CAUSES A BIGGER PROBLEM! BE SAFE FELLOW CHEVY CRUZE DRIVERS! *

OVER 30 DAYS AGO I RECEIVED A RECALL NOTICE FOR MY CAR. THE CAR WAS TAKEN TO THE CHEVY GARAGE TO BE FIXED BUT THE PARTS WERE NOT AVAILABLE. I DROVE THIS CAR FOR 30 DAYS WITH A BAD AXLE AND THE GARAGE KNEW THIS. I WAS STOPPED AT A RED LIGHT AT A BUSY INTERSECTION AND WHEN THE LIGHT TURNED GREEN I PROCEEDED TO GO BUT MY CAR ONLY DRIFTED THROUGH THE INTERSECTION. IT SOUNDED LIKE THE ENTIRE FRONT END FELL OUT FROM UNDER THE CAR. I HAD MY 6 MONTH OLD GRANDDAUGHTER WITH ME WHILE I WAS GOING TO PICK UP MY 6 YEAR OLD GRANDDAUGHTER FROM SCHOOL. WE SAT RIGHT IN THE MIDDLE OF THE INTERSECTION WHILE PEOPLE DROVE BY SWEARING AND SIGNING TO ME UNTIL 3 KIND GENTLEMEN PUSHED ME OUT OF THE WAY. THE CHEVY GARAGE CAME AND PICKED ME AND MY CAR UP BUT THEY HAVE HAD MY CAR FOR 3 WEEKS NOW BECAUSE PARTS ARE UNAVAILABLE AND THEY DON'T KNOW WHEN THEY WILL RECEIVE THEM. *TR