TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE ATTEMPTING TO MAKE A 3-POINT TURN, THE VEHICLE WAS SHIFTED INTO REVERSE, BUT FAILED TO ENGAGE. THE CONTACT STATED THAT AFTER FOUR ATTEMPTS, THE VEHICLE WAS ABLE TO SHIFT INTO REVERSE, BUT THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, A WHISTLING SOUND WAS HEARD COMING FROM THE ENGINE COMPARTMENT. AFTER THE VEHICLE WAS COASTED TO THE SIDE OF THE ROADWAY, TURNED OFF, AND RESTARTED, THE VEHICLE OPERATED CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO A CHEVROLET DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD TOW THE VEHICLE TO WINTER CHEVROLET (3750 CENTURY CT., PITTSBURG, CA 94565). THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. *TT *TR
2011 Chevrolet Cruze complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
" TAKATA RECALL" TRANSMISSION FAILURE
THE WINDSHIELD WIPERS WILL NOT WORK UNLESS PLACED ON HIGH SPEED, AND EVEN THEN, THEY STOP HALFWAY ON THE WINDSHIELD CAUSING VISABILITY ISSUES. THIS HAPPENED WHILE DRIVING DOWN THE ROAD.
2011 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO LACK OF POWER AND ACCELERATION ISSUES. *LD THE CONSUMER STATED THE TURBO POSITION IF THE ENGINE WAS HEAVILY DAMAGED AND NEEDED TO BE REPLACED. THE BRAKELINE HAD A FLUID LEAK. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE ENGINE REPAIR. *JS
WHEN TAKING OFF FROM STOPPED POSITION THE CAR JERKED AND WOULD NOT SHIFT TO SECOND, WITHOUT TAPPING THE GAS PEDDLE. AFTER PULLING INTO WHERE I LIVE, I STOPPED AND TRIED TO DRIVE FORWARD BUT IT WOULD NOT MOVE ONLY IN REVERSE WOULD THE CAR MOVE. THE CAR IS IN THE SHOP NOW. STILL DON'T KNOW WHAT IS WRONG. I WILL NEVER BUY ANOTHER CHEVY CRUZE.
SET UP THE AIRBAG AND THE CAR MILEAGE DOES LOOK
CHECK ENGINE LIGHT SHOWS UP ON DASHBOARD, LOUD NOISE AS THOUGH ENGINE REVVING UP, WARNING NOTIFICATION, A.C. NOT WORKING OVERHEATING. CAR WAS IN DRIVING MODE ON CITY STREET
MANUAL TRANSMISSION, NEUTRAL GEAR AND EMERGENCY BRAKE ALWAYS USED WHEN PARKING THE CAR. NOTICED THAT WHEN REMOVING THE E-BRAKE ON A HILL, THE CAR ROLLS SLIGHTLY BACKWARDS AND IT SEEMED AS IF THE E-BRAKE ENGAGED EVEN AFTER IT BEING REMOVED. THERE WAS ALSO FRICTION WHEN USING THE BRAKES, ALMOST LIKE THE BRAKE PADS WERE GETTING LOW, HOWEVER THEY HAD JUST BEEN REPLACED. TOOK THE CAR INTO THE MECHANIC AND WAS TOLD THE E-BRAKE CABLE RUNNING FROM THE EMERGENCY BRAKE TO THE BACK TIRES IS MALFUNCTIONING TO WHERE IT FAILS TO RETRACT FULLY WHEN THE EMERGENCY BRAKE IS DISENGAGED. I HAVE BEEN TOLD THAT THIS PART IS ON A 4 WEEK BACK ORDER THROUGH GM BECAUSE IT IS A REOCCURRING PROBLEM, AND IT IS NOT A SAFETY ISSUE ACCORDING TO GM. HOWEVER, HAVING THE EMERGENCY BRAKE PARTIALLY ENGAGED IS DEFINITELY A MAJOR SAFETY ISSUE, SINCE IT CONFLICTS WITH NORMAL BRAKING WHEN DRIVING, CAUSING FRICTION IN THE BRAKES. NOT SAFE TO DRIVE ON, AND CAN'T EVEN BE FIXED SINCE IT IS ON BACK ORDER DUE TO A FAULT PART! MECHANIC SAYS HES SURPRISED MY BRAKES WERE NOT SMOKING. I DRIVE LONG DISTANCES BETWEEN STATES FREQUENTLY, AND IS COMPLETELY UNSAFE TO DRIVE, AND CANNOT FIX THE PART UNTIL THE BACK ORDER IS CAUGHT UP THROUGH GM.
I WAS DRIVING IN A 25 MPH SPEED LIMIT ZONE AND WHEN COMING TO A STOP SIGN I WAS UNABLE TO APPLY THE BRAKES AS THEY WOULD NOT GO DOWN AND RODE COMPLETELY THROUGH AN INTERSECTION. THANKFULLY I WAS ABLE TO GET THE VEHICLE TO A STOP AFTER AND APPLY THE BRAKES WITH NO ACCIDENT OR INJURY.
FRONT WINDSHIELD FOGGING UP AT OUTSIDE HUMIDITY LEVELS OF 80% AND ABOVE; STATIONARY AS IN MOTION. THE AIR SYSTEM DOES NOT CLEAR THE INTERNAL WINDOW CONDENSATION FROM THE FRONT WINDSHIELD, UNLESS THE AC IS WORKING. WITH TEMPERATURES BELOW 75F, THERE'S NO NEED FOR AC, SO IT'S PREFERABLY TURNED OFF. HOWEVER PUTTING REGULAR AIR ON HEATER, WITH NO AC WILL FOG THE WINDSHIELD.
ENGINE POWER REDUCED COMES ON WITH SERVICE STABILITRACK SERVICE TRACTION CONTROL AND DROPS ENGINE SPEED AND LITERALLY HAVE TO PULL OVER AND RESTART CAR. NOW CAR WON'T EVEN IDLE FOR LONGER FOR A MINUTE BEFORE LIGHTS COME ON. ABSOLUTELY UNSAFE TO DRIVE AS I TRAVEL LONG DISTANCES FOR WORK AND TRAVEL WITH A SMALL CHILD WHICH IN THESE FREEZING TEMPERATURES IS EXTREMELY UNSAFE. HAD HAPPENED SEVERAL DATES MOST RECENT 1/14
WHILE ON THE HIGHWAY AND ON THE STREET MULTIPLE TIMES THIS VEHICLE HAS SHUT DOWN REDUCING ENGINE POWER WITH SERVICE TRACTION CONTROL SENSOR APPEAR ON THE DASH BOARD. THE CAR ENGINE BEGINS TO MAKE NOISES AND SLOW ABRUPTLY. I HAVE PULLED OVER TURN THE CAR OFF THEN ON AND IT STOP. THEN RANDOMLY IT WILL HAPPEN AGAIN THE SENSOR HAS DISAPPEARED COMPLETELY AND WORK PERFECTLY FINE THEN THIS WILL ONCE AGIN HAPPEN. MY CAR IS UNDER 100,000 MILES AND CHEVY CUSTOMER SERVICES TELLS ME IT IS NOT COVERED UNDER ANY WARRENTY
MY CAR JUST WENT OUT. NO WARNING NO NOTHING. THE DASHBOARD WEND HAYWIRE AND WAS UNABLE TO READ ANYTHING AT ALL (SPEED, RPM, FUEL OR TEMP). THE IGNITION DOWNSHIFTED ON ITS OWN ALMOST CAUSING AN ACCIDENT WHILE I WAS ON THE HIGHWAY. ONCE SAFELY OFF OF THE HIGHWAY I TRIED TO PARK THE CAR IN A PROPER PARKING SPACE SO THAT I COULD INSPECT THE ISSUE AND IT WOULDN'T REVERSE AND SHORTLY AFTER WOULD NO LONGER GO FORWARD.
IN THE LAST 4 MONTHS MY TRACKING CONTROL, STABILITY TRACTION CONTROL, AND REDUCE ENGINE POWER LIGHT STAYS ON. I HAVE HAD KNOCK CENSOR REPLACED, VALUE COVERS BUT NOTHING HAS WORKED. MY CAR CONSTANTLY CUTS OFF IN IN THE MIDDLE OF TRAFFIC AND THREE TIMES ON THE FREEWAY AT 65 MILES. THE CAR IS VERY UNSAFE AND YET THERE ARE NO RECALLS ON MY CAR.
WILL DRIVING WITH AUTOMATIC TRANSMISSION DOES NOT SHIFT FROM 1 TO ANY OTHER SHIFT AND IT JUST ACCELERATES WITH ANY SHIFTS AND LOSING SPEED IN THE HIGHWAY VERY FAST WHICH COULD CAUSE AN ACCIDENT DUE TO NOT BEEN ABLE TO GAIN ANY SPEED. THE ENGINE LIGHT IS ON AND ACCORDING TO AN INSPECTION SHOWING TRANSMISSION CONTROL SYSTEM FAILURE
NOTICED I WAS LOSING COOLANT RAPIDLY, FULL TANK WITHIN 1-2 DAYS, ONLY DRIVING ABOUT 7 MILES TO WORK AND BACK. . TOOK TO DEALERSHIP (WHERE PURCHASED) AND THEY DETERMINED ENGINE COOLANT LEAKING FROM FAULTY WATER PUMP. THOUGHT THE ISSUE WOULD BE COVERED BY GM EXTENDED WARRANTY BECAUSE ALREADY EXISTING SPECIAL COVERAGE BULLETIN 14371A, EXISTED FOR THIS ISSUE IN 1.4L ENGINE, ...BUT NOT FOR THE 1.8L ENGINE, WHICH IS WHAT I OWN. THE WATER PUMP IN THE 1.4L IS THE EXACT SAME PART IN THE 1.8L ENGINE, SO I'M LEAD TO BELIEVE THAT THE WATER PUMP IN MY VEHICLE SHOULD HAVE BEEN COVERED DUE TO IT BEING A FAULTY PART, IN GENERAL. WATER PUMP WAS REPLACED AND HAVE EXPERIENCED NO MORE LEAKAGE. I AM UNABLE TO ATTACH THE SERVICE INVOICE FROM MCKINLEYVILLE CHEVROLET AND BUICK, BUT CAN PROVIDE HARD COPY.
I WAS DRIVING HOME ON A HIGHWAY DURING RUSH HOUR. THE TRAFFIC WAS VERY SLOW MOVING - ABOUT 10 MPH. AFTER SLOWING TO ALMOST A COMPLETE STOP, I PRESSED THE ACCELERATOR AND COULD NOT GET THE CAR OVER 3 MPH. I WAS ABLE TO GET OFF AN EXIT AND PULL OVER. WHEN I TURNED THE CAR OFF AND BACK ON AGAIN, THE CAR WOULD NOT MOVE FORWARD AT ALL - ONLY IN REVERSE. I HAD IT TOWED TO A MECHANIC, WHERE I FOUND OUT I HAVE FORWARD TRANSMISSION FAILURE - UNDER 89K MILES ON THE CAR AND A 2011!
THE BRAKE LIGHTS FLICKER AND/OR STAY ON WHEN BRAKES ARE NOT BEING PRESSED.
THIS IS THE SECOND TIME IN TWO YEARS THAT THE TRANSMISSION STOPPED WORKING CAUSING AN INCONVENIENCE OF LOSING MY TRANSPORTATION AND THIS IS GETTING EXPENSIVE TO KEEP FIXING
OIL LEAKING JUST BELOW DIPSTICK. NOT FROM THE DIPSTICK ITSELF BUT FROM A HORIZONTAL CREASE BELOW IT. OIL LEAKED ONTO HEAT SHIELD AND DOWN ONTO EXHAUST. BURNING SMELL COMES THROUGH AIR VENTS MAKING IT HARD TO BREATHE IN CAB. NOTICED THIS AFTER DRIVING ON THE INTERSTATE AND MINOR CITY TRAFFIC.
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE OVERHEATED. THE VEHICLE WAS TOWED TO HARDY CHEVROLET (2026 MACLAND RD, DALLAS, GA 30157) WHERE IT WAS DIAGNOSED THAT THE RESERVOIR AND HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. MONTHS LATER, WHILE DRIVING, THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STEVE RAYMAN CHEVROLET (2155 COBB PKWY SE, SMYRNA, GA 30080) AND REPAIRED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO STEVE RAYMAN CHEVROLET WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO COST; HOWEVER, THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC FOR REPAIRS. A YEAR LATER, THE VEHICLE WAS OVERHEATING AGAIN FROM THE ENGINE AND AN ABNORMAL ODOR WAS COMING FROM THE AIR VENT. IN ADDITION, THERE WAS WHITE SMOKE COMING FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN BACK TO HARDY CHEVROLET WHERE IT WAS DIAGNOSED THAT A NEW MOTOR WAS NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
THE CAR JERKS WHEN BRAKES ARE APPLIED AT A RED LIGHT, SOMETIMES IT JERKS VERY HARD. IT LAGS WHEN TRYING TO ACCELERATE AFTER A STOP,DIP, OR SPEED BUMP. DELEARSHIP CLAIMS IT'S A BREAK PEDAL POSITION SENSOR. YET WHEN I TOOK IT IN MY CHECK ENGINE LIGHT WAS NOT ON, BUT THEY SAID IT'S A SOLID CODE. (P057C) AND I'VE TAKEN IT MANY TIMES TO THE DEALERSHIP AND THEY NEVER TOLD ME IT HAD A CODE AND I'VE HAD THIS JERKING PROBLEM FOR 2 YEARS NOW.
GOT THE CAR FROM DRIVETIME ON 04/25/16 FROM DRIVETIME IN HIGHLAND INDIANA. NOT EVEN 30 DAYS WHEN I WAS DRIVING TO GO TO WORK SOMETHING POPPED UP ON MY SCREEN SAYING A/C CUTTING OFF DUE TO ENGINE OVER HEATING. I PULLED OVER AND CALLED AEVEREX AND PEPBOYS AND WAS TOLD TO NOT DRIVE THE CAR. AEVEREE DONEX HAD TO HAVE A TOW COMPANY COME AND HAVE THE CAR TOWED WHICH MY CAR WAS IN THE SHOP FOR 2 TO 3 DAYS BECAUSE THEY DIDNT HAVE THE PART. GOT MY CAR BACK ON 5/17/16. I HAVE A LIST OF THINGS THAT HAD TO BE DONE TO THE CAR. NOW THE CAR IS DOING THE SAME THING AGAIN. A/C CUTTING OFF DUE TO OVER HEATING. LOOKED UNDER THE HOOD AND THE COOLANT IS LEAKING AND THE RESERVOIR IS EMPTY. IT DIDNT GIVE OFF NO NOTICED THAT SOMETHING WAS WRONG WITH THIS CAR THE CAR. IM TAKING THIS CAR TO THE SHOP ONCE AGAIN FOR THE SAME PROBLEM. I LOOKED ONLINE AND COME TO FIND OUT THE 2011 CHEVY CRUZE HAS A RECALL ON THE CRUZE DUE TO COOLANT LEAKING. I ALSO HAD TAKEN IT TO THE SHOP AND WAS TOLD IT WAS THE WATER PUMP WHICH I ALREADY HAD IT REPLACED ONCE. I ALSO EMAILED THE GM AND EXPLAINED MY ISSUE AND WAS TOLD THAT THEIR WAS NO RECALL ON MY CAR WHICH I FIND TO BE UNTRUE. SOMETHING IS WRONG WITH THIS CAR. I ALSO HAVE THE PAPERS FROM PEP BOYS ON WHAT WAS DONE THE 1ST TIME. ONCE I GET IT TO THE SHOP TOMMOROW I WILL UPDATE WHAT WAS DONE AGAIN.
AFTER STARTING THE VEHICLE AND DRIVING FORWARD THE DASH SCREEN STARTED TO SHOW DIFFERENT "CHECK" WARNINGS. CHECK STABILITY CONTROL, CHECK POWER STEERING. THE CHECK ENGINE LIGHT CAME ON AS SO DID MOST OF THE DASH INDICATOR LIGHTS. THE POWER STEERING STOPPED AND THE ENGINE TEMPORARILY QUIT. THE ENGINE RESPONDED AGAIN AND WHILE DRIVING THE DASH WENT DARK AND THE CAR DIED. I HAD TO TURN THE IGNITION OFF AND RESTART THE CAR. THIS IS THE THIRD TIME THIS HAS OCCURRED. THE LAST EVENT WAS WHILE DRIVING THROUGH A PARKING LOT.
WATERPUMP WAS LEAKING AND HAD TO BE REPLACED
CAR DOES NOT ACCELERATE RIGHT AWAY, HESITATING WHILE TRYING TO ACCELERATE. PROBLEM HAS PROGRESSIVELY GOTTEN WORSE, NOW CAR JERKS WHEN TRYING TO ACCELERATE.
EVERY TIME I STOP OR GOING MY CAR ACTS LIKE IT DON'T WANT TO GO.
I PARKED MY CAR IN A PARKING LOT TO GO INTO A STORE AND WHEN I CAME BACK IMMEDIATELY AFTER I STARTED IT UNDER THE HOOD THERE WAS A LOT OF SMOKE EVEN AFTER I TURNED IT OFF THERE WAS STILL SMOKE EVERYWHERE.
IT HASATATES WHEN EXELORATING AND DASS LIGHTS GO LIGHT AND DEM FOR NO REZEN
THE CHROME COVERING OVER MY INTERIOR DOOR HANDLES STARTED PEELING BACK. I NOTICED THIS WHEN I WENT TO OPEN MY DRIVERS SIDE FRONT DOOR AND THE SHARP PLATING SLICED MY FINGER OPEN. AFTER DOING SOME RESEARCH ONLINE THIS SEEMS TO BE A COMMON PROBLEM, AND TO ME A SAFETY CONCERN. AT LEAST IT WAS MY FINGER SLICED OPEN RATHER THAN ONE OF MY CHILDREN'S.
2011 CHEVY CRUZE TRANSMISSION PROBLEM. OCCASIONAL HESITATION ACCELERATING, CLUNKING JERKING TRANSITIONING THROUGH GEARS ACCELERATING OR SLOWING DOWN WHILE DRIVING ON CITY STREETS AND HIGHWAY. TRIED TO ACCELERATE ON HIGHWAY AND CAR TOOK A LONG WHILE TO GET UP TO SPEED WHILE OTHER CARS BEHIND ME WERE HONKING HORNS FOR ME TO SPEED UP. DEALER SAYS ALL IS FINE AND THAT'S JUST HOW THE TRANSMISSION AND TURBO ENGINE IS! CAN NEVER DUPLICATE THIS PROBLEM. NOW NO LONGER UNDER WARRANTY, THE DEALER IS WILLING TO KEEP THE CAR FOR A LONGER PERIOD. GM SAYS IT WOULD "SEE" WHAT THEY COULD DO AFTER THE DEALER PHYSICALLY INSPECTS THE TRANSMISSION AT MY COST. THE DEALER CHARGES $145. PER HR. LABOR RATE!! I WENT TO ANOTHER MECHANIC AND HAD THEM CHANGE THE TRANSMISSION FLUID BECAUSE THE DEALER SAID THE FLUID DOESN'T NEED AND HE SAID IT WAS BLACK! HAD IT CHANGED AFTER I READ COMPLAINTS ON CARCOMPLAINTS.COM. I AM JUST AFRAID THAT IT WILL QUIT ON ME WHILE TRAVELING AT HIGH SPEED! I CAN'T AFFORD TO SPEND MONEY ON A NEW TRANS IF I WILL CONTINUE TO HAVE THE SAME PROBLEMS. GM SHOULD HAVE A FULL RECALL ON THE 2011 CRUZE. THE CAR HAD ONLY 29,000 MI. ON IT THE FIRST TIME I COMPLAINED AND NOW IT HAS 69,000 AND THE PROBLEM MANIFESTS ITSELF A LITTLE MORE FREQUENTLY BUT NOT ON A WEEKLY BASIS. I AM AT MY WITS END AND THE PROBLEM IS NOT IN MY HEAD. PEOPLE ARE IN DANGER AND GM ISN'T "OWNING" THIS PROBLEM. EXTREMELY DISAPPOINTED. I'VE MAINTAINED THIS VEHICLE FAITHFULLY WITH OIL CHANGES, ETC. SINCE DAY ONE...RESPONDE
POWERING DOWN ALSO AC.SOME TIMES STOP RUNING.THE PVC WAS NOT MADE RIGHT HAD TO REPLACE IT WAS CAUESING A VAC. LEAK WITH NO RECALL.NOW THERE IS A POSTING ABOUT THE INTAKE EXIOES MANFOLD BROKEN DOWN MAY HAVE TO REPLACE MOTHER AND CANYLT VENTOR.A AGAIN NO RECALL.
THE TRANSMISSION IS SHIFTING HARSHLY AND IN REGULAR SOMETIMES IT WILL INCREASE THE RPMS TO FIVE OR SIX THOUSAND RPMS BEFORE IT WILL DECIDE TO SHIFT OFF TO THE NEXT YEAR THIS USUALLY OCCURS WITHIN THE FIRST AND SECOND GEAR IN STOP-AND-GO TRAFFIC
THE CAR HAS A BURNING ELECTRICAL SMELL. SOMETIMES WE CAN SMELL THE ODOR IN THE CABIN, BUT MOSTLY COMING FROM THE ENGINE AFTER WE HAVE FINISHED DRIVING THE CAR AND WALK AROUND THE FRONT OF THE CAR. THE ODOR HAS BEEN PRESENT SINCE WE PURCHASED THE CAR IN NOVEMBER 2016.
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH AND DEPRESSING THE BRAKE PEDAL APPROACHING A STOP SIGN, THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING EASTBOUND. THE VEHICLE WAS LAUNCHED OVER THE MEDIAN WESTBOUND LANE AND LANDED IN A DITCH. THE SEAT BELT FAILED TO RETRACT AND CAUSED THE CONTACT TO SUSTAIN HEAD INJURIES AND BRUISES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING APPROXIMATELY 60 MPH, THE VOICE COMMAND WARNED HER TO "TURN OFF ENGINE HOT". THE VEHICLE WAS TAKEN TO CHEAPS CHEVROLET DEALER LOCATED FLEMINGSBURG, KY WHERE IT WAS DIAGNOSED THAT THE O RING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO CHEAPS CHEVROLET DEALER WHERE THE THERMOSTAT WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
MY CHECK ENGINE LIGHT WILL NOT CLEAR NO MATTER HOW MUCH WORK I HAVE DONE TO MY CAR. IT'S HAD ROUGHLY 5 GRAND WORTH OF REPAIRS AND IT'S STILL SHAKING WHEN IT IDLED OR JUMPS FORWARD WHEN I ACCELERATE AFTER A RED LIGHT OR STOP SIGN
PCV VALVE BUSTED AND HAD TO HAVE THE INTAKE MANIFOLD AND VALVE/CAM COVER REPLACED. BILL WAS $1078.00 DOLLARS. ONLY HAD TO PAY $200.00 DOLLARS BECAUSE DEALER WANTED TO SEND PARTS BACK TO GM AFTER I ASKED FOR OLD PARTS. GM DOES NOT HAVE A FIX FOR WHY THESE PCV FAILURES HAPPEN.
REPORTING AN ENGINE FIRE ON SUNDAY JULY 23, 2017. THE 2011 CRUZE WAS TOTALED BY THE ENGINE FIRE. THE VEHICLE WAS STATIONARY PARKED IN FRONT OF MY HOME. TO MY KNOWLEDGE NO MECHANICAL PROBLEMS. LINDSAY CHEVROLET OF WOODBRIDGE, VA PUT NEW FRONT AND REAR BRAKES ON MY CAR IN MID JULY ALSO AN OIL CHANGE WITH A 27 POINT ENGINE CHECK. I DO NOT HAVE PICTURES ON MY COMPUTER. IF YOU NEED PICTURES LET ME KNOW AND I WOULD BE HAPPY TO MAIL THEM TO YOU
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE REVERSING AT 5 MPH, THE BRAKE PEDAL REQUIRED EXTRA FORCE TO DEPRESS. THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, WHILE DRIVING 8 MPH PULLING INTO THE DRIVEWAY, THE BRAKE PEDAL FAILED TO DEPRESS. THE CONTACT MENTIONED THAT THE BRAKE PEDAL BECAME STIFF AS IF IT WERE MANUAL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES). THE DEALER (CLASSIC CHEVROLET, 500 LINCOLN AVE, PITTSBURGH, PA, 15202, 412-451-8962) AND MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. ..UPDATED 08/22/17 *BF *CN
I HAVE HAD WORK DOWN ON THE AIR CONDITIONER IN THIS AUTOMOBILE THREE (3) TIMES. THE CHEVY CRUZE IS THE WORSE CAR EVERY MADE.
I PURCHASED A CERTIFIED PRE-OWNED CAR ON JAN. 2015. SINCE MID-2016 (ONE AND A HALF YEAR SINCE I OWNED THE CAR) I'VE BEEN NOTICING THAT MY CHECK ENGINE LIGHT TURNED ON EVERY NOW AND THEN, AND GEAR SHIFTING BECAME SIGNIFICANTLY LAGGING AROUND 30MPH. EVERY SINGLE TIME IN A SERVICE APPOINTMENT (WHICH I TOOK STRICTLY ON SCHEDULE FOR EVERY 3 MONTHS), I WOULD POINT THAT OUT TO THE SERVICE DEPARTMENT, AND EVERY SINGLE TIME THEY WOULD CLAIM THAT THEY TESTED EVERYTHING AND THERE WAS NO PROBLEM THEY DETECTED. WHILE LAST WEEK (LATE JUNE 2017, 2 AND A HALF YEARS SINCE I OWNED THE CAR, AND INTERESTINGLY 5 MONTHS AFTER ALL MY WARRANTY EXPIRED), I WAS TRYING TO DRIVE BACK HOME FROM OFFICE VIA THE HIGHWAY. WHILE ENTERING THE HIGHWAY AND SPEEDUP, I NOTICED THAT MY ENGINE SPEED WENT UPS AND DOWNS IN A SERIOUS, UNCOMMON, RAPID MANNER. THERE WAS ALSO AN UNPLEASANT NOISE COMING OUT OF THE TRANSMISSION SYSTEM. MY CAR SERIOUSLY SHAKES, AND ALL GEAR SHIFTING ATTEMPTS BECAME USELESS. THE CAR WENT OUT OF CONTROL AND WENT TO NEUTRAL GEAR ON THE HIGHWAY--WHICH PUSHED ME TO A VERY DANGEROUS EMERGENCY SITUATION. FORTUNATELY I MADE IT STOPPED BY THE SIDE OF THE HIGHWAY AND MANAGED TO CALL THE ROADSIDE ASSISTANCE. MY CAR WAS FINALLY TOWED TO THE CLOSEST CHEVY DEALERSHIP, AND UPON DIAGNOSTICS THEY REPLIED THAT TO REPLACE THE TRANSMISSION PART, IT WOULD COST ME $4100. IT WAS THE SAME AMOUNT FOR SELLING THE SAME MODEL WITH GOOD CONDITION !!!! I READ EVERY COMPLAINTS FOR 2011 CHEVY CRUZE REGARDING THE TRANSMISSI
WE WILL BE DRIVING AND ALL OF A SUDDEN THE CAR STALLS OUT. IT HAS BEEN DOING THIS FOR 6 MONTHS BUT RECENTLY IT HAS GOTTEN A LOT MORE FREQUENT AND I HAD MY BATTERY TESTED AND IT'S NOT THAT. ALSO, MY WINDSHIELD WIPERS WORK BUT THEY ARE STUCK IN THE UPRIGHT POSITION. I TOOK IT TO A DEALER SHIP AND THEY SAID IT WAS THE MOTOR AND IT WAS OVER 300.00 TO FIX IT
I JUST PURCHASED THIS CAR, USED. I WENT TO START IT, IT WORKED PERFECTLY FINE. I WENT TO START IT AGAIN LATER IN THE EVENING ( 7 HOURS ONLY FROM WHEN I BOUGHT IT ) AND IT WOULD NOT START, LIGHTS WORKED BUT IT WOULD NOT START. EVENTUALLY WHATEVER IS WRONG WITH IT BEGAN TO GET IT WORSE AND NOW IT WON'T START, AND NOTHING WILL WORK. THE KEY IS ALSO STUCK IN THE IGNITION. AGAIN, ONLY HAD THIS CAR LESS THAN 12 HOURS. THE VEHICLE WAS STATIONARY.
I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE, WITH TODAY ENDING IN LOSS OF POWER WHILE DOING 70MPH ON INTERSTATE 95N. PRIOR TO THIS ISSUE, MY DASHBOARD AND RADIO WOULD FLICKER ON AND OFF, THEN THE MESSAGE "SERVICE STABILITRAK" WOULD POP UP AND GO AWAY. THIS MORNING WHILE DRIVING ON 95N MY VEHICLE LOST ALL ITS POWER CAUSING ME TO PULL OFF ONTO THE SHOULDER. MY CAR CUT OFF AND WOULD NOT CUT BACK ON FOR ABOUT TWO MINUTES. WHEN I CUT IT BACK ON, MY CAR BEGAN TO SHAKE AND CODE P0723 (SPEED SENSOR) POPPED UP. THIS NEARLY SCARED ME AS I COULD HAVE ENDED UP IN A MAJOR ACCIDENT. NOW, MY CAR IS AT THE SHOP AND THE TRANSMISSION HAS DIED. I SEE NUMEROUS COMPLAINTS ON THE SAME ISSUE BUT NO RECALL RELEASED. I WILL BE WITHOUT A VEHICLE AND UPSIDE DOWN ON MY CAR NOW. I HAVE COMPLAINED TO CHEVROLET BEFORE ABOUT MY VEHICLE RANDOMLY SHUTTING OFF, BUT I GUESS THIS WILL NOT GO NOTICED UNTIL THE WORST HAPPENS.
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE GEARS FAILED TO PROPERLY CHANGE OVER FROM PARK. ALSO THE VEHICLE JERKED AND STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V273000 (POWER TRAIN) AND 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
STEERING ROD ISSUE, STEERING WHEEL FEELS LOOSE WHILE DRIVING ESPECIALLY WHEN ON THE HIGHWAY OVER 50 MPH . SEVERAL ISSUES WITH COOLANT/ CAR OVERHEATING/ OVERHEATED AND GAUGE FLEW RAPIDLY TO HOT, DRIVING ABOUT 40 MPH AND HAD TO PULL OVER AND TURN OFF CAR - CALL TOW TRUCK. THIS HAPPENED TWICE, SUPPOSEDLY FIXED BUT STILL SMELLS OF BURNING OIL. DRIVE SIDE WINDSHIELD STOPPED WORKING WHILE DRIVING ABOUT 65 MPH ON BUSY HIGHWAY -POSSIBLE PROBLEM WITH THE MOTOR BECAUSE THE OTHER ONE WORKS FINE. ALL VERY DANGEROUS ISSUES.
SERVICE STABIL TRAK COMES ON, RADIO GOES OFF, WINDOWS STOP WORKING. STARTS TO POWER DOWN!!! I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR! CHEVY CRUZE IS GARBAGE. THIS IS A SAFETY ISSUE! TRANSMISSION & HEATING/COOLING UNIT WENT OUT!! 3 RECALLS!!!
WHILE I WAS DRIVING ON THE HIGHWAY, A WARNING CAME ON SAYING THAT MY A/C WAS TURNED OFF BECAUSE MY ENGINE WAS OVERHEATING AND MY CHECK ENGINE LIGHT CAME ON. MY TEMPERATURE GAUGE WAS ON COLD. WHEN I FIRST TOOK MY CAR TO THE DEALERSHIP, THEY COULD NOT FIGURE OUT WHAT WAS WRONG. THEY CLEARED THE CODES AND TOLD ME TO COME BACK IF THE WARNING CAME BACK ON. THREE WEEKS LATER, THE WARNING CAME ON AGAIN WHEN DRIVING ON THE HIGHWAY. THE FIRST TIME THE WARNING CAME ON, I HAD BEEN DRIVING FOR ABOUT 6 HOURS. AFTER THE CODES WERE CLEARED, THE WARNING CAME BACK ON WHEN I HAD BEEN DRIVING FOR ABOUT 2.5 HOURS. IN THE TWO WEEKS BETWEEN THE WARNING COMING BACK ON AND WHEN I TOOK IT BACK TO THE DEALERSHIP, SOMETIMES THE WARNING WOULD COME ON RIGHT AWAY WHEN I TURNED ON THE CAR. OTHER TIMES, IT WOULD TAKE 10 MINS OF DRIVING BEFORE IT WOULD COME ON. WHEN I DROVE, THE TEMPERATURE GAUGE WOULD FLUCTUATE BETWEEN COLD AND HALFWAY BETWEEN COLD AND HOT. AFTER FLUCTUATING FOR A FEW MINUTES, IT WOULD GO TO COLD AND THE WARNING WOULD COME ON. I TOOK IT BACK AND THE DEALERSHIP TOLD ME THAT MY COOLANT THERMOSTAT SENSOR AND HOUSING NEEDED REPLACING. THE CAR HAD ERROR CODES P0118 AND P0117. AS THIS PROBLEM COULD CAUSE MY ENGINE TO OVERHEAT AND IT SEEMS LIKE IT IS A COMMON PROBLEM WITH THE CHEVY CRUZE, I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL YET. THE WARNING OCCURRED WITH A LITTLE LESS THAN 55,000 MILES ON THE CAR.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Chevrolet Cruze → · Every Cruze year → · How the figures are calculated →