On 11-17-23 someone rear ended me making me lose control of the vehicle and getting off the road into the woods and eventually hitting a tree, the airbags did not deploy, the car is equipped with OnStar system from Chevrolet as a safety feature in which as soon as there is a collision I supposed to get a call from an advisor so they could call an ambulance and a towing service, it's included in my monthly payment, but that did not happen, no one called me to check on me also the braking system should have prevented me from hitting a tree, the safety system failed
2023 Chevrolet Bolt EV complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2023 record →
I have a 3 month old Chevy Bolt EV. I like this car. I rarely have any accidents. I am a safe driver. I was hit hard from behind driving while stopped. I was driving on a crowded freeway in Austin TX in stop and go traffic. This was a hard hit that broke the rear bumper and bent the rear frame of the car. The Chevy Bolt rear brake lights are only low on the bumper and not in the expected tail light location. There is a pattern of this accident with this car. I am concerned that this is a usual event in a car with rear brake light issues. I think the lack of visibility of the rear brake light contributed to the accident. This is out of my control. This should be fixed for safety before more accidents happen.
The contact owns a 2023 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 23V567000 (Air Bags, Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Rear brake lights that illuminate upon braking are embedded low in the bumper of the vehicle, NOT in a location "commonly expected" by motorists. Rear red taillights are in fact conventionally-located upon the vehicle, but they do not illuminate when brakes are applied. They only light up when the headlights are turned on. As a result, the potential for being rear-ended is elevated due to insufficient warning / poor visibility for any motorist following behind. It is my understanding this vehicle was redesigned after it was first introduced, and the rear brake illumination lights were relocated to their current position. In my opinion, this redesign is unsafe. A recall should be issued to require larger rear "conventionally-located" taillights function as actual brake lights, not just lights that illuminate only when the headlights are turned on.
Was sitting at a stop light when I accelerated on green I felt a lurch, it felt like someone had hit me from behind. Within 15 seconds of acceleration this light came on, a car with an exclamination point on it, and said to pull over ASAP. Car would not go any faster than 30mph and luckily I was not on an interstate or major highway. I was able to pull over in a parking lot and at that time the car was disabled. I could not put it in driver or reverse and it did not want to turn off I had to open the door to turn it off. On Star diagnostics said it was the electric drive unit not preforming as expected, codes P0A3F and P0A40. Car would not move and luckily it was daylight in the area I was at, at night this would have been bad as I would have feared for my safety as a female alone in a car that would not go. Car had to be towed to dealership and from the dealer "drive motor position sensor erratic. Found bulletin 19-NA-220 to replace engine harness (42840881 2525C F-HARNESS) for this concern due to improper instatallation of harness causing issues due to terminal damage".
- The car did not start and we were left stranded in an unsafe place. When I turned the car on I immediately saw and error saying "Conditions not correct for shift" and then it wouldn't turn back off - safety was at risk because it was super hot and my 5 year old with autism could not make it home in our own car - not taken to dealer however many reports on social media for the same issue. [XXX] -not yet however I have an appointment at the dealership to have it inspected later this week - zero issues or warnings before this happened INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My wife had just parked the vehicle in our garage and had plugged it into the charger. She walked to the back of the vehicle to open the rear hatch and as she was raising the hatch she felt an electrical shock up her arm, it was strong enough that she immediately came into the house holding her elbow. It couldn't have been static electricity, she was already in contact with the vehicle when the shock occurred, the humidity was very high as it had been raining, plus the vehicle should be grounded through the charging plug. I immediately went into the garage and unplugged the car. Tomorrow I'll plug the car back in and use my voltmeter to check for any voltage between the vehicle body and ground.
Yes I almost got rear-ended three times in the last 3 weeks because the brake lights on the Chevy Bolt are below the bumper and the tail lights do not go on when you step on the brakes only the Collision lights and the turn signal lights
The brake lighting only includes the upper light and the lower lights of the vehicle. The lights on the hatch do not light up when braking. Given that the upper light and lower lights are relatively small and hard to see from a close distance or in taller vehicles, this poses a significant risk for rear-ending from another vehicle.
A description of the problem is contained in the 'additional' information box below.
I have purchased the Autel Energy EVSE for my vehicle and had it installed by certified electricians in my garage. The unit malfunctions frequently and requires it to be restarted. The unit is hard wired and and the only way to reset it is to turn the breaker off and back on, as instructed by the manufacturer. NEV specifically says that using the breaker as a switch is no recommended. The purpose of the breaker is a power interruption device in case of an electrical fault. Using it as a switch to turn power off and back on could prematurely wear it out which creates a fire risk. The manufacturer has explicitly instructed me to create a fire hazard in my home to be able to use their product. This is a serious safety hazard.
Been almost rear ended twice, both drivers said my brake lights were out, after checking, brake lights were working but are so low on car they did not see them
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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