Page 4 of 4 · complaints 151–179 of 179

2019 Chevrolet Bolt EV complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Fuel/Propulsion System
Filed Feb 2, 2021CO

I'VE HAD THE RECALL WORK DONE. BUT BECAUSE OF THE VERBIAGE IN THE RECALL ITSELF IT'S REMAINING OPEN ON NHTSA AND CARFAX. THIS IS PREVENTING ME FROM USING MY CAR AS INCOME.

Fuel/Propulsion System
Filed Jan 12, 202154,000 milesFL

GENERAL MOTORS REFUSES TO SERVICE MY VEHICLE AND CLAIMS I'M BLACK LISTED FROM EVERY DEALERSHIP IN THE AREA. THEY REFUSE TO COMPLETE THE SAFETY RECALL FOR BATTERY FIRES ON MY VEHICLE, THE WINDSHIELD WIPERS ARE SLAPPING EACH OTHER AND REAR SUSPENSION IS MAKING METAL ON METAL CLANKING NOISES. GM HAS HAD ME BLACK LISTED FROM ALL DEALERSHIPS IN THE AREA AND REFUSES TO COMPLETE NECESSARY SAFETY REPAIRS ON MY VEHICLE. I HAVE ABSOLUTELY NO WAY OF GETTING THESE NECESSARY SERVICES COMPLETED ON MY VEHICLE. GM CUSTOMER EXPERIENCE CENTER WON'T ASSIST IN FINDING A DEALERSHIP IN THE AREA. PLEASE HELP.

Electrical System
Filed Jan 6, 2021TX

GENERAL MOTORS WILL NOT PROVIDE A SOLUTION TO POTENTIAL BATTERY FIRES, AS IDENTIFIED IN THEIR RECENT RECALL OF CHEVROLET BOLTS. MINE IS A 2019 AND IS PART OF THE CURRENT RECALL.

Unknown or Other
Filed Nov 21, 202011,500 milesNV

DASH REFLECT EXCESSIVE LIGHT ONTO WINDSHIELD BLINDING DRIVER. I HAVE A TURN FROM SR-95 SOUTH TO I-15 NORTH RAMP AND I AM BLINDED WHILE MAKING THE TURN POTENTIALLY CAUSING A CRASH. SEEMS THIS HAS BEEN A KNOWN ISSUE SINCE 2017 AND NO FIXES HAS BEEN MAD.

Electrical SystemFire
Filed Oct 30, 2020NJ

IN THE EARLY MORNING HOURS OF OCTOBER 21ST, AROUND 3AM, WE WERE WOKEN UP BY SMOKE/FIRE ALARMS. WE STARTED RUNNING AROUND OUR HOME TO IDENTIFY THE CAUSE OF THE ALARM. AFTER ABOUT 5 MINUTES OF SEARCHING INSIDE THE HOME AND FINDING NOTHING, WE REALIZED THAT THERE WAS SOME SMELL OF SMOKE COMING FROM THE GARAGE AND WHEN THE MUDROOM DOOR WHICH LEADS TO THE GARAGE WAS OPENED, WE FOUND THAT THE CHEVY BOLT WAS ON FIRE AND THERE WAS LOT OF SMOKE IN THE GARAGE. THE CHEVY BOLT WAS PARKED/STATIONARY IN DOOR 3 SECTION OF THE GARAGE AND OUR OTHER CAR WAS PARKED IN DOOR 1 SECTION OF THE GARAGE. THE DOOR 2 SECTION OF THE GARAGE WAS EMPTY AT THE TIME OF THE INCIDENT. WITH CHEVY BOLT ON FIRE, WE SAW THAT THE DOOR 3 SECTION OF THE GARAGE WAS ENGULFED IN FLAMES AND FILLED WITH SMOKE. WE TRIED TO USE THE FIRE EXTINGUISHER TO PUT-OFF THE FIRE BUT COULD NOT CONTAIN THE SPREAD OF THE FIRE. THE CHEVY BOLT WAS KEPT FOR CHARGING OVERNIGHT , AS HAS BEEN THE GENERAL PRACTICE THAT WE HAVE BEEN FOLLOWING FOR AROUND 2 YEARS. WE CALLED 911 AS SOON AS WE SAW THE GARAGE IN FLAMES AND FIRE ENGINES ARRIVED WITHIN 15 MINUTES BUT THE FIRE HAD SPREAD WIDELY AND CAUSED RAMPANT DAMAGES TO THE ENTIRE GARAGE INCLUDING THE OTHER CAR, BEDROOM ON THE TOP OF THE GARAGE IN THE SECOND FLOOR AND THE BEDROOM ADJOINING THE GARAGE IN THE FIRST FLOOR. WHILE ALL THE OCCUPANTS OF THE HOME GOT OUT WITHIN AROUND 8 MINUTES OF HEARING THE FIRE ALARM, THE FIRE AND HEAT/SMOKE SPREAD QUICKLY TO WASHER/DRYER SECTION, EAT IN DINING, KITCHEN,

Electrical SystemFire
Filed Oct 16, 202030,000 milesFL

CHEVY BOLT FINISHED CHANGING AND THEN STARTED TO SMOKE FROM UNDER THE CAR. THE SOUND OF POPPING NOISES WERE HEARD AND THEN 10 MINUTES LATER THE CAR WAS ENGULFED IN FLAMES. THE CARS BATTERY PACK STARTING POPPING THEN EXPLODED IN FLAMES.

Electrical System
Filed Oct 12, 20204,097 milesCA

I WAS DRIVING MY CHEVY BOLT AT APPROXIMATELY 40-45 MPH WHEN IT WAS AT ABOUT 50% CHARGE CAPACITY WHEN ALL OF A SUDDEN THE CAR SHARPLY DECELERATED AND WARNING LIGHTS CAME ON SAYING THE CHARGE WAS DOWN TO 0 AND THAT IT NEEDED TO BE RECHARGED IMMEDIATELY. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED FOR HELP. THERE'S NO WAY THE CAR SHOULD HAVE LOST 50% OF IT'S CHARGE OUT OF NOWHERE LIKE THAT. I WAS NOT ABLE TO RESTART THE CAR OR REGAIN POWER. IT HAS TO BE TOWED TO THE DEALER.

Electrical System
Filed Oct 7, 202046,321 milesFL

SINCE NEW I'VE HAD AN ISSUE WITH THE BOLT EV'S INFOTAINMENT DISPLAY GOING BLACK TO INCLUDE THE BACKUP CAMERA. I CANNOT CONTROL THE SCREEN, THE CLIMATE CONTROL SETTINGS OR ANYTHING. I'VE BEEN BRINGING IT IN SINCE IT WAS NEW AND WAS TOLD BY CHEVROLET THAT IT'S NORMAL OPERATION. NOW IT'S FRIED WITH A BURNING ELECTRICAL SMELL IN THE CENTER OF THE DASHBOARD AND UNCONTROLLABLE OR UNRESETTABLE. I HAVE VIDEO OF THE INCIDENT AND HAVE TAKEN VIDEOS OF PRIOR INCIDENTS WHICH GM STATES THEY CANNOT FIX BASED OFF OF A VIDEO OF THE OCCURRANCE. IT WON'T ALLOW ME TO UPLOAD HERE. I CAN PROVIDE IF NEED BE.

Electronic Stability Control (esc)
Filed Sep 16, 202014,502 milesWA

THIS IS A NOTE REGARDING THE MANUAL DISCONNECT FUSE ON CHEVROLET BOLTS, INCLUDING THE 2019 MODEL. FAILURE OF THE FUSE WHILE DRIVING CAN CAUSE INJURY/DEATH. MY CHEVROLET DEALER IS TAKING THREE WEEKS TO FIX THE ISSUE. CHEVROLET IS NOT ALLOWING THE DEALERS TO KEEP THE REPLACEMENT FUSE IN STOCK, SO YOU HAVE THE CAR INSPECTED, THEN THEY ORDER THE FUSE. IN MY CASE IT TOOK TWO WEEKS FOR THE FUSE TO ARRIVE, ANOTHER WEEK TO AN APPOITMENT. TOTAL OF THREE WEEKS.

Electrical System
Filed Aug 29, 20207,200 milesCA

I PURCHASED A 2019 CHEVY BOLT ON DEC. 20, 2019. THE CAR HAS ABOUT 7,200 MILES. WHILE I WAS TURNING ONTO A THOROUGHFARE , A WARNING LIGHT SAID THERE WAS A PROBLEM WITH THE HIGH VOLTAGE BATTERY. THIS HAPPENED ON AUG. 6, 2020. CHEVY REPLACED THE BATTERY UNDER WARRANTY. I TOOK THE CAR TO ALFANO CHEVROLET IN SAN LUIS OBISPO, CA WHERE I BOUGHT IT. I MENTION THIS BECAUSE I'VE HEARD OF BOLT BATTERIES CATCHING FIRE OR MELTING RESULTING IIN DESTRUCTION OF THE VEHICLE.

Electrical SystemFire
Filed Jul 17, 202015,000 milesVA

MY 2019 CHEVY BOLT WAS FULLY CHARGED AND DRIVEN FOR 12 MILES TO OUR DESTINATION, A TOWNHOUSE DEVELOPMENT WITH PRIVATE OUTDOOR OPEN PARKING. WE ARRIVED AROUND 7:30PM, PARKED IT AND TURNED IT OFF. 20 MINS LATER A NEIGHBOR RANG OUR DOORBELL BECAUSE THERE WAS 20 FOOT HIGH HEAVY WHITE/GRAY SMOKE CLOUD COMING OUT THE BACK OF THE CAR. I CALLED 911 AND FIREFIGHTERS DOUSED THE CAR WITH WATER FOR AN HOUR AFTER SMASHING THE REAR WINDOW TO GET ACCESS TO THE SMOKING AREA.THEY LEFT, LESS THAN AN HOUR LATER I CALLED 911 AGAIN B/C THE SMOKE RESTARTED. SMOLDERING WAS SO HOT IT PARTLY BURNED THE BACKSEAT. ONCE THE CAR WAS COOL ENOUGH IT WAS TOWED TO THE DEALERSHIP WHERE IT WAS ORIGINALLY PURCHASED. THERE IT BEGAN TO SMOKE AGAIN. 911 WAS CALLED AND FIREFIGHTERS PUT OUT THE SMOKE ONCE AGAIN. THIS TIME THE SMOKE WAS SMALL AND STARTED ON THE AREA WHERE THE BACKSEAT WAS PREVIOUSLY LOCATED; MINUTES LATER THE SAME HEAVY SMOKE CAME OUT FAST FROM UNDERNEATH THE FRONT PASSENGER SIDE. THE POLICE WERE THERE TO WITNESS THAT INCIDENT. IT WAS AROUND MIDNIGHT THEN. 3 SPONTANEOUS COMBUSTIONS IN 4 HOURS; DOOR CAMERA VIDEOS DIDN'T PICK UP MOVEMENT BETWEEN OUR ARRIVAL AND THE NEIGHBOR RINGING THE BELL; ONSTAR REPORTS DON'T SHOW ANYTHING ELECTRICALLY WRONG WITH THE CAR; NO ALTERATIONS HAD BEEN MADE TO IT; AND THE DASHBOARD DIDN'T SHOW ANY WARNINGS DURING THAT ONE LAST TRIP. BASED ON THE ABOVE, I BELIEVE THE PROBLEM WAS A HIGH VOLTAGE BATTERY RUNAWAY THERMAL EVENT. EVEN THOUGH THE CAR IS STILL UNDER GM'S WARRANTY,

Electrical System
Filed Jun 16, 202012,813 milesCA

VEHICLE UNEXPECTEDLY & WITHOUT WARNING LOST POWER WHILE TRAVELING ON HIGHWAY. VEHICLE WAS UNABLE TO ACCELERATE AND ALL POWER FROM THE HIGH VOLTAGE SYSTEM WAS LOST. *TR

Fuel/Propulsion System
Filed Jun 5, 20204,000 milesIN

ON JUNE 1, 2020, 1-YR OLD VEHICLE (4000 MILES ON ODOMETER) WITH 55% BATTERY CHARGE LOST FULL PROPULSION POWER ON A GENTLE CURVE ON A COUNTRY ROAD AT 40MPH IN L DRIVE SETTING. PROPULSION GONE, STEERING STIFF, WARNING BELLS, SERVICE-VEHICLE-SOON WARNING MESSAGES. I COASTED BARELY OFF THE ROAD ONTO THE SHOULDER. CAR WAS TOWED TO DEALER. DEALER NOW SAYS IT IS A MANUAL SERVICE DISCONNECT FAULT AND IS WAITING FOR A BACK-ORDERED REPLACEMENT PART. *TR

Fuel/Propulsion System
Filed Apr 1, 20204,520 milesMO

FAILURE OF THE "DRIVE MOTOR BATTERY HIGH VOLTAGE MANUAL DISCONNECT LEVER" CAUSED IMMEDIATE AND COMPLETE LOSS OF POWER ON THE ROAD.

Power Train
Filed Feb 14, 202010,000 milesCA

I HAVE A 2019 BOLT EV (MILEAGE APPROXIMATELY 10K) THAT AUTOMATICALLY SHIFTED GEAR TO "PARK" MODE FROM THE "L" MODE AND SLOWED TO AN ALMOST STOP WHILE I WAS ON THE HIGHWAY AT RUSH HOUR DRIVING APPROXIMATELY 65 MI/HR. I WAS ABLE TO SAFELY STEER THE CAR TO A MEDIAN AND CALL ON STAR AFTER REPEATEDLY SHUTTING POWER OFF AND BACK ON AGAIN. I WAS ABLE TO CONNECT WITH ON STAR FOR LIVE DIAGNOSTICS SHOWING A FAILURE IN THE HYBRID CONTROL PROCESSOR (P0A78). I ARRANGED FOR THE VEHICLE TO BE TOWED TO THE NEAREST DEALERSHIP AND HAS BEEN UNDER REPAIR FOR THE PAST TWO WEEKS. GM SENT THE DEALER A "CONTROL MODULE" AS REPLACEMENT BUT THIS DIDN'T FIX THE PROBLEM. RECENTLY, THE DEALER CALLED TO INFORM ME THAT THE TRANSMISSION WILL BE REPLACED BUT NEITHER THE DEALER OR GM PROVIDED A ROOT CAUSE FOR THE FAILURE. GM HAS NOT PROVIDED ANY INDICATION WHETHER THIS IS AN ISOLATED OR KNOWN ISSUE, HOWEVER, I GATHERED FROM PUBLIC FORUMS THAT OTHER BOLT EV OWNERS HAVE EXPERIENCED SOMEWHAT SIMILAR UNEXPECTED SHIFTS IN GEAR TO PARK.*DT*JB

Electrical System
Filed Feb 12, 20201,648 milesMD

THE CAR (BOLT EV) SUDDENLY STOPPED AND LOST ALL POWER WHILE I WAS STOPPING AT A RED LIGHT. THE CAR WOULD NOT MOVE AND THE ERROR MESSAGE "CONDITIONS NOT CORRECT TO SHIFT". I HAD OVER 180 MILES OF RANGE AND ALL OF A SUDDEN IT DROPPED TO ZERO.

Fuel/Propulsion System
Filed Oct 14, 20192,177 milesNJ

VEHICLE WAS DOING HIGHWAY SPEEDS ON INTERSTATE 81 IN PENNSYLVANIA IN THE LEFT LANE. SUDDENLY, THE VEHICLE MADE A LOUD THUD, FOLLOWED BY RAPID DECELERATION. MANAGED TO BARELY MAKE IT TO THE RIGHT SHOULDER, AND AT THAT POINT THE VEHICLE PUT ITSELF INTO PARK AND REFUSED TO SHIFT INTO DRIVE OR REVERSE. WARNING MESSAGES AND INDICATORS LIT UP ON THE DASHBOARD, AND AN ONSTAR NOTIFICATION EMAIL WAS RECEIVED ON MY PHONE. WAS FORTUNATE TO MAKE IT TO THE SHOULDER, OTHERWISE THE VEHICLE WOULD HAVE BEEN STRANDED IN THE MIDDLE OF THE HIGHWAY WITH NO WAY TO MOVE IT OFF THE ACTIVE ROADWAY.

Electrical System
Filed Sep 27, 20193,500 milesOR

I WAS ATTEMPTING TO CHARGE THIS ELECTRIC CAR AT A GREENLOTS CCS (480VOLT) CHARGER IN KENNEWICK, WASHINGTON. THE CAR WAS PARKED AND TURNED OFF. A BLUE ARC OF ELECTRICITY SHOT OUT OF THE CHARGER PORT ON THE CAR AND CAME WITHIN AN INCH OF MY HAND. I UNDERSTAND FROM PEOPLE WHO KNOW THE SCIENCE OF ELECTRICITY THAT I WOULD HAVE BEEN KILLED IF THE ARC TOUCHED MY HAND. THE SAFETY FEATURES ON THE CAR, THE CHARGER OR BOTH DID NOT FUNCTION PROPERLY. THERE IS NO TIME WHEN AN ELECTRIC CAR SHOULD EMIT A LETHAL ARC OF ELECTRICITY. I DO NOT KNOW IF THE ARC CAME FROM THE BATTERY OF THE CAR OR FROM THE CHARGER, OR BOTH. NEITHER GM/CHEVY NOR THE CHARGER COMPANY ADMITS THERE IS A SAFETY PROBLEM. WITHOUT A THOROUGH SAFETY INVESTIGATION WE CAN'T TELL IF THE PROBLEM IS ALL BOLTS, ALL ELECTRIC CARS, ALL 480V CHARGERS, CCS CHARGERS, GREENLOTS CHARGERS, THE GREENLOT CHARGER IN KENNEWICK, WA, OR THE SPECIFIC CHEVY BOLT THAT SENT OUT THE LETHAL ARC TOWARDS MY BODY. PLEASE HELP!

Fuel/Propulsion System
Filed Sep 11, 201965 milesCA

GOT BRAND NEW VEHICLE ON SEPT 7TH. ON SEPT. 8TH SUFFERED LOSS OF PROPULSION AND INABILITY TO CHANGE GEARS. AFTER DRIVING FOR 20 MINUTES (50%+ CHARGED) WE REACHED OUR DESTINATION. I ATTEMPTED TO SHIFT THE VEHICLE TO R IN ORDER TO PARALLEL PARK, HOWEVER THE VEHICLE WAS STUCK WITH A MESSAGE SHOWING AN INABILITY TO SHIFT. WE TRIED MULTIPLE TIMES TOGGLING THE CAR ON/OFF. AFTER LEAVING FOR 10 MINUTES AND TRYING AGAIN IT WORKED, HOWEVER WITH A SERVICE ENGINE LIGHT ON. WE CONTINUED TO THE GROCERY STORE. AFTER LEAVING THE GROCERY STORE AND DRIVING 10 MINUTES WE SUDDENLY WHILE MOVING GOT A 'LOSS OF PROPULSION" MESSAGE. PRESSING THE ACCELERATION PEDAL DID NOT MOVE THE VEHICLE. WE STRUGGLED TO NAVIGATE TO THE SIDE OF THE ROAD AFTER LOSING TOTAL POWER. WE TRIED AGAIN TURNING THE VEHICLE ON/OFF BEING GREATED WITH INABILITY TO SHIFT MESSAGE. EVENTUALLY AFTER 15 MINUTES IT TURNED ON AND LUCKILY WE WERE BLOCKS FROM A CHEVY DEALER. THIS WAS QUITE TRAUMATIC TO GO THROUGH WITH MY MOTHER-IN-LAW AND PREGNANT WIFE.

Fuel/Propulsion System
Filed Sep 9, 201982 milesOR

COMPLETE POWER FAILURE WITHOUT WARNING. BRAND NEW VEHICLE (82 MILES DRIVEN). OWNED LESS THAN 72 HOURS. CAR WAS DRIVING UP A VERY SLIGHT GRADE AT 35 MPH. DEALER DIAGNOSED IT AS A FAILURE OF AN EATON MANUFACTURED DRIVE MOTOR BATTERY HIGH VOLTAGE MANUAL DISCONNECT LEVER FUSE. FUSE WAS REPLACED AND CAR RUNS. DEALER OFFERED NO EXPLANATION FOR FUSE FAILURE OTHER THAN TO SAY THAT IT WAS PROBABLY A BAD BATCH OF FUSES. IDENTICAL COMPLAINTS HAVE BEEN MADE ON 2017 AND 2018 BOLTS SO THE CHANCES OF IT BEING A BAD BATCH ARE VERY SLIM. DEALER ALSO SAID THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON POINT: 18-NA-225. I AM UNABLE TO GET A COPY OF THAT. CHEVROLET CUSTOMER SERVICE (1-800-222-1020) SAYS THAT THERE IS NO LONGER A BOLT/VOLT EXPERT ON STAFF. IT REFERRED ME BACK TO THE TECHNICIAN (JON POWELL, 541-245-2140, MEDFORD, OR). IT SEEMS TO ME THAT THE PROBLEM IS NOT JUST A FAULTY FUSE, IT SEEMS THAT THERE IS AN UNDERLYING PROBLEM WITH THE ELECTRICAL SYSTEM. DEALER WILL NOT TAKE THE VEHICLE BACK; PREFERS INSTEAD TO HAVE US HAVE 2 MORE COMPLETE POWER FAILURES WITHOUT WARNING BEFORE HE WILL CONSIDER THE CAR A "LEMON" UNDER OREGON'S LEMON LAW. THIS IS AN UNACCEPTABLE RISK.

Power Train
Filed Sep 4, 20193,217 milesAZ

TL* THE CONTACT OWNS A 2019 CHEVROLET BOLT EV. THE CONTACT STATED THAT THERE WAS AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE NOISE SOUNDED AS IF IT WERE COMING FROM THE AREA OF THE CONSOLE/ GEAR SHIFT. THE VEHICLE WAS TAKEN TO CAMELBACK CHEVROLET (1233 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 457-3232) WHERE IT WAS KEPT FOR TWO WEEKS TO HAVE A NEW GEAR SHIFT INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,217.

Service Brakes
Filed Sep 4, 2019650 milesFL

BRAKING FAILURES. AFTER DRIVING THE VEHICLE FOR A FEW MILES WITH NORMAL OPERATION OF THE REGENERATIVE BRAKING SYSTEM, THE CAR WAS IN MOTION (ABOUT 45 MPH) WHEN THE CAR'S REGENERATIVE BRAKING SYSTEM WAS REQUESTED BY COMPLETELY REMOVING THE FOOT FROM THE ACCELERATOR IN "L" MODE (THE "ONE FOOT DRIVING" MODE THAT AUTOMATICALLY BRAKES AS LESS PRESSURE IS APPLIED TO THE ACCELERATOR). THE CAR CONTINUED TO MOVE FORWARD AT FULL SPEED TOWARD A RED TRAFFIC LIGHT AT A NORMALLY BUSY INTERSECTION. AT THAT POINT I VALIDATED THAT THE CAR WAS IN "L" MODE AND DECIDED TO USE THE REGENERATIVE BRAKE PADDLE CONNECTED TO THE STEERING WHEEL. THAT ALSO FAILED TO ENGAGE, AND THE CAR CONTINUED AT FULL SPEED TOWARD TO THE RED LIGHT. AT THAT POINT I ENGAGED THE BRAKE PEDAL BRISKLY AND BARELY CAME TO A STOP BEFORE ENTERING THE INTERSECTION. NEARLY THE EXACT SAME PROBLEM HAPPENED A SECOND TIME ON THE DRIVE BACK ABOUT 5 MINUTES INTO THE DRIVE, AND AFTER THE CAR HAD BEEN RESTING ABOUT 30 MINUTES. THE CAR GAVE NO NOTIFICATIONS OR WARNINGS OF ANYTHING ABNORMAL. MANY DRIVERS OF THE CHEVY BOLT RELY ON THE REGENERATIVE BRAKING SYSTEM NEARLY EXCLUSIVELY FOR ALL BRAKING SCENARIOS. BECAUSE OF THIS, ANY FAILURE CAN RESULT IN AN EXTREME HAZARD TO THE DRIVER AND NEARBY PEDESTRIANS OR VEHICLES. WHEN CONTACTING GM, THEY SAID THAT UNDER SOME CONDITIONS THE REGENERATIVE BRAKING SYSTEM WILL NOT ENGAGE. THEY WILL NOT INVESTIGATE OR FIX THE ISSUE.

Air Bags
Filed Aug 26, 201910,230 milesNC

THE LEFT AND RIGHT SIDES OF THE DASHBOARD CONTINUE TO COME LOOSE AFTER MULTIPLE FIX ATTEMPTS FROM THE DEALER. IN THE EVENT OF AN ACCIDENT, IF THE AIRBAGS FIRE AND THE A-PILLAR TRIM MOVES OUTWARD THE DASH PARTS MAY BE THROWN AT THE CAR'S PASSENGERS FURTHER INJURING THEM. GM REP STATED THERE IS NO FIX AT THIS TIME AND ALL THE OTHER BOLTS ON THE DEALER'S LOT HAD THE SAME ISSUE SO I WOULD HAVE TO CONTINUE TO DRIVE AN UNSAFE CAR.

Visibility/Wiper
Filed Aug 5, 2019400 milesCA

CAR CAME WITH LIGHT GRAY DASHBOARD WHICH UNBEKNOWNST TO ME AND UNDECLARED BY DEALER HAS BEEN REPORTED TO NHTSA SINCE 2017 AS A SAFETY HAZARD DUE TO REFLECTION AND GLARE THAT THIS COLOR DASHBOARD CREATES. AT TIMES SIDEVIEW MIRROR AND DRIVER'S WINDSHIELD IS DANGEROUSLY CHALLENGING TO SEE CLEARLY OUT OF AS DASHBOARD REFLECTION INTERSECTS WITH OUTSIDE ENVIRONMENT. HARD TO TELL WHAT IS WHAT. THIS IS PARTICULARLY DANGEROUS DURING UNFILLED DRIVING (I LIVE IN LOS ANGELES WHICH IS MOSTLY UNFILLED). GIVEN THE COMPLAINTS TO NHTSA IN 2017, I CONTACTED CHEVROLET CORPORATE TO COMPLAIN AND EXCHANGE BRAND NEW CAR FOR BLACK DASHBOARD. THEY CLAIM THERE IS NO DEFECT!!!! IT IS A DESIGN DEFECT THAT IS DANGEROUS....SINCE 2017...FOR NO REASON. MAKE BLACK DASHBOARDS!!!!!!!! LIGHT COLORED DASH IS DANGEROUS!!!! PLEASE DO SOMETHING!

Electrical System
Filed Jul 30, 20196,600 milesWA

BACK UP CAM REMAINS ON AFTER I PUT MY CAR IN DRIVE. ALSO A LOSS OF CONTROL OF THE INFOTAINMENT CONSOLE. YOU CANNOT LOWER THE RADIO OR CONTROL YOUR CLIMATE CONTROL WHICH MEANS WHEN THE WINDSHIELD IS FOGGING UP I CANNOT CORRECT IT.

Visibility/WiperCrash3 injured
Filed Jul 9, 2019275 milesCT

I EXPERIENCED EXTREME WINDSHIELD GLARE WHILE DRIVING MY NEW CHEVY BOLT AT MIDDAY ON A VERY SUNNY DAY. THE GLARE WAS MANAGEABLE AT FIRST, AS I APPROACHED AN INTERSECTION TO MAKE A LEFT TURN. AS I ENTERED THE INTERSECTION, THE WINDSHIELD SEEMED TO TURN WHITE. I LOST MY VIEW OF ONCOMING TRAFFIC AND WAS HIT BY AN SUV. THIS WAS THE FIRST REALLY SUNNY DAY AFTER I TOOK POSSESSION OF THE BOLT. PRIOR TO THAT DAY, THE WEATHER HAD BEEN PARTLY/MOSTLY CLOUDY. I HAVE DRIVEN THROUGH THIS INTERSECTION MANY TIMES BEFORE UNDER VARIOUS WEATHER CONDITIONS IN MY OLD ACURA TSX WITHOUT INCIDENT. I HAVE NEVER EXPERIENCED THIS AMOUNT OF GLARE ON A WINDSHIELD AT THIS TIME OF DAY BEFORE.

Fuel/Propulsion System
Filed Jun 9, 20197,200 milesCA

ON SATURDAY JUNE 1, 2019 I WAS DRIVING DOWN THE FREEWAY AT APPROXIMATELY 65MPH. AS I PULLED OFF THE FREEWAY ONTO A SIDE ROAD, THE "LOW PROPULSION" LIGHT CAME ON. I IMMEDIATELY LOST ALL PROPULSION AND COASTED INTO A PARKING LOT. I HAD THE CAR TOWED TO THE CHEVY DEALER. THE TECHNICIAN WAS ABLE TO START THE CAR ON MONDAY BUT AS HE DROVE IT INTO THE GARAGE, THE SAME THING HAPPENED, SUDDEN LOSS OF COMPULSION. THE DEALER DIAGNOSED MY CAR WITH CHEVROLET ENGINEERING AND HAD TO ORDER A TRANSMISSION, POWER HARNESS AND A 3RD MAJOR PART. THE SERVICE PERSON SAID THIS HAD HAPPENED TO SEVERAL OTHER 2019 BOLTS. THIS SUDDEN LOSS OF PROPULSION WAS A DANGEROUS SITUATION AND COULD HAVE BEEN MUCH WORSE HAD WE LOST PROPULSION ON THE FREEWAY, JUST 5 MINUTES BEFORE WE EXITED THE FREEWAY.

Service Brakes
Filed Dec 16, 2018130 milesWA

THE BOLT EV HAS A DANGEROUS DESIGN PROBLEM WHEN USING REGENERATIVE BRAKING. YOU DON'T HAVE TO USE THE BRAKE PEDAL TO SLOW OR STOP. THE CAR SLOWS IN RELATION TO HOW QUICKLY YOU RELEASE THE ACCELERATOR PEDAL. THE BRAKE LIGHT ONLY COMES ON WHEN THE ACCELERATOR PEDAL IS FULLY RELEASED. THE CAR WILL STOP QUICKLY AT THAT POINT WITH THE BRAKE LIGHTS ON DURING THE LAST FEW SECONDS UNTIL AT A FULL STOP, WHEN THE BRAKE LIGHTS TURN OFF. THE VEHICLE REMAINS AT A FULL STOP WITHOUT ANY BRAKE LIGHTS ON ONCE YOUR FOOT IS OFF THE ACCELERATOR. WHEN STOPPED YOU HAVE TO HOLD THE BRAKE PEDAL TO KEEP BRAKE LIGHTS ON TO WARN FOLLOWING CARS. THIS NEEDS TO BE ADDRESSED TO GIVE ADEQUATE NOTICE OF CHANGES IN SPEED TO FOLLOWING DRIVERS TO AVOID COLLISIONS.

Steering
Filed Nov 14, 2018500 milesWA

ODO, 500 MILES, BRAND NEW VEHICLE. THE VEHICLE MAKES A CLICKING NOISE AT SPEEDS OF 0 - 25 MPH, OR, WHEN THE VEHICLE COMING TO A STOP, OR, WHEN THE VEHICLE ACCELERATES. OTHER OWNERS COMPLAIN ABOUT THE SAME ISSUE DISCUSSED HERE HTTPS://WWW.CHEVYBOLT.ORG/FORUM/178-2017-CHEVY-BOLT-EV-ISSUES-PROBLEMS/25985-CLICKING-NOISE-VERY-SLOW-SPEED.HTML

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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