Page 5 of 7 · complaints 201–250 of 350

2017 Chevrolet Bolt EV complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Electrical System
Filed Jul 31, 2021CA

Car is at risk for fire due to faulty battery and GM's proposal is to park the car outside and not charge it fully. This is an unacceptable safety risk (car break ins outside in city, fire hazard indoor and out) and the usable range is significantly lower than the advertised range. GM should replace the batteries entirely or issue full refunds for the purchase price.

Electrical System
Filed Jul 31, 2021WA

I don't think the procedures currently considered by Chevy for the Bolt Batteries are appropriate and that they need to replace the batteries - not apply another stop gap measure that will cost every one time and costs. Obviously if testing the batteries was a solution, the previous fix should have been sufficient, and it have proven to not be.

Fuel/Propulsion System
Filed Jul 31, 2021WA

I'm concerned about the recent battery related fires post-recall for 2017-19 models. I'm not pleased with GMs response.

Unknown or Other
Filed Jul 31, 2021CA

Battery. The new guidelines from Chevy and the NHTSA for my battery recall render the car, which took some planning for charging before this happened, a major inconvenience at best. I live in an urban environment in a multi-family dwelling, and it is not possible for me to consistently park my car outdoors away from structures, as no such places exist. Expecting me to monitor my vehicle during charges that go on for 4-5 hours is also close to impossible. Nor am I sure what this 'monitoring' would even entail, as no one can realistically imagine owners are going to sit next to their vehicles and stare at them for multiple hours every week. I already had only a handful of charging options available and now, if I can't charge indoors, even more are taken away. I am proud to support our transition away from ICE cars, and was absolutely willing to endure some transitional issues, but even I were willing to tolerate the narrow range of ability of my vehicle before the battery swap is available (which there is no promised date for) expecting these absurd limits for people who want to use their cars as normal transit is simply discouraging future EV owners, and that is not a situation our climate can afford. I'm sure the NHTSA knows that 40% of greenhouse gases come from transportation, and I sincerely hope your agency does it all it can to not discourage early adopters like me from being a small part of the solution to this problem.

Electrical System
Filed Jul 30, 2021DE

Battery recalled, but parts not yet available. I am concerned for the safety of my family and others that may be nearby my vehicle in the event a fire erupts. My understanding is that at least 16 fires have been confirmed due to this issue. Other than the pending recall, my vehicle is up-to-date on all other maintenance/recalls.

Electrical System
Filed Jul 30, 2021CA

The contact owns a 2017 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Electrical System
Filed Jul 29, 2021WI

I purchased this car (Chevy Bolt EV) under the assumption that I could simply charge overnight and have the car ready for the next day. Chevy has come out with multiple supposed fixes yet still has fires. I have a newborn at home and can basically no longer charge the car at home since I feel I would be putting my family at risk. Chevy now says we can only use the fraction of the battery charge safely. This is simply unacceptable and I am doubtful Chevy actually knows the root cause of the issue.

Fuel/Propulsion System
Filed Jul 29, 2021PA

The batteries are known to catch fire about 90% state of charge and below 30% state of charge.

Power Train
Filed Jul 29, 2021OH

The issue with the current recall is that it is impossible for those with long commutes to adhere to the not charging overnight and not going below 70 miles of range. While I do not expect any battery failure I would like to be sure that the vehicle will be replaced by GM if the vehicle were to be damaged by the battery even though I am not following the recommended actions due to needing to use more of the range than is recommended at this time.

Fuel/Propulsion System
Filed Jul 29, 2021MA

Appreciate that GM is replacing the battery modules. But we waited MONTHS for the first fix, which did not work, and now must wait another 6 months-1 year for replacement battery modules. Meanwhile, the car does not function as advertised -- we cannot charge overnight (as we usually did; we have 3 EVs, so charging time requires some coordination), we cannot deplete the battery (preventing long trips), and the range is limited. GM refused our repurchase request. Car is essentially worthless on the secondary market until the fix, so we cannot sell and replace. This is very frustrating.

Electrical System
Filed Jul 29, 2021CA

There is a recall on our 2017 Bolt due to battery fires.. we are very concerned that our car will catch fire… we just purchased this used car

Electrical System
Filed Jul 29, 2021KS

My high voltage battery is likely to catch fire some time after charging the vehicle. Chevy has told me not to use my full battery as they advertised and I cannot park my vehicle in my garage. This is unacceptable and I am not able to use the car as originally advertised.

Electrical System
Filed Jul 29, 2021WA

I am extremely concerned about the battery fire recall for my 2017 Chevy bolt. I live in a townhome, with the garage on the first floor. The only place I can charge the car and park is in the garage on the first floor. And the only way to escape the building is by walking past the garage. So, the risk of a major car fire in the garage is very life threatening to me and my family! I am disappointed about how Chevy has handled this defect. I realize mistakes happen, but I think chevy could have taken more steps to ensure the safety of their customers, and not leave them with a broken car that has lost value due to the perception that it is unsafe. Chevy originally identified this defect Nov. of 2020. They shipped a temporary fix, limiting the range to 90%, decreasing the utility of the car, and didn't ship a "real" fix until around June 2021. We have learned that both the temporary and "real" fix were not effective, and cars have caught on fire with both fixes. Now we are told we won't even be informed about the next "fix" until September! A few things aggravate me: * This is getting to be almost a full years time since a known defect appeared before an effective fix was provided. Unsafe cars have been driving around for about a year! * Chevy has not informed owners the root cause of the issue beyond "a manufacturing defect". How are we supposed to have confidence that the next "fix" actually fixes the problem? We deserve to know what the problem was, and be given proof that th

Fuel/Propulsion System
Filed Jul 28, 2021CA

After getting the software update from previous recall, on Siemens Chargers, the car and charger error. The car error says "Charging Interrupted or Overridden". Took to Chevy service 7/26/21, they could not find anything wrong, and wanted to charge $225 for troubleshooting. They were not aware of the new recall, when made aware they agreed not to charge the $225, but stated I should not use the chargers at work. If I am not supposed to charge overnight, and am unable to charge at work, the car is unusable.

Unknown or Other
Filed Jul 28, 2021OH

My car is going through the second recall for batteries. The initial fix of a software update was unable to remedy the issue, and now there is another recall with no timely resolution. Chevy's recommendation to not charge my car at night and not use a significant portion of the battery significantly impacts the usefulness of the car. I will try to adhere to the recommendations, but I'm not 100% confident this will prevent a potentially dangerous fire. Chevy should move quickly to buy back affected vehicles at a price that will allow owners to replace their cars with a safer alternative. It is unacceptable that Chevy is putting so many people at risk by not resolving this issue.

Electrical System
Filed Jul 28, 2021NY

The battery has the potential to catch fire while it is charged or parked. The given precautions provided by GM makes the car unreliable and unusable. The battery and the vehicle is on usable due to its limitations based on charging. GM has no remedy for this vehicle.

Electrical System
Filed Jul 27, 2021TX

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA campaign number: 20V701000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

Fuel/Propulsion System
Filed Jul 27, 2021CA

The vehicle battery has an open recall due to risk of the battery spontaneously combusting based on several recent fires with this vehicle model. I own two of these vehicles as our only car and GM has not given any remedy and have been very difficult to work with. I am simply asking for a timeline for a fix and they have now become unresponsive to my open case. They refuse to buy back or fix my vehicle and because there is a second open recall for the same problem, they now have no timeline and are in no urgent rush to resolve the issue. I am forced to use these vehicles with this major safety risk constantly hanging over my head and no fix in site.

Electrical System
Filed Jul 26, 2021MA

There is a risk of battery catching fire in the 2017 Chevy Bolts. My car had the original fix and now we are told it wasn't sufficient and another fix is pending. In the meantime, my car and my surrounding buildings/home are at risk of catching fire. I am following the recommended precautions until the fix is available, but it means I cannot park in a garage, nor fully charge my car. I have already been denied a buyback attempt and tried going through the BBB to settle a complaint, but my case was mysteriously closed by BBB. I will follow up with them but I would appreciate either a new battery or an option to buyback or swap. I am not sure what other documentation is needed from me.

Unknown or Other
Filed Jul 26, 2021MD

As indicated on the previous page, there are unresolved recalls on the battery of my 2017 Chevrolet Bolt. This recall presents a life safety hazard to myself, my family, and my home. The recall indicates it is unsafe to charge my car unattended, and it is also unsafe to park the car in my home garage because the battery may melt or catch fire. This defect is known by GM. The car has had all available recall patches applied (will attach receipts). I have been in contact with GM customer service since May about this issue requesting a repurchase of the car or replacement of the car with a current year model at equal trim level. Original recall was November 2020, second recall April 2021, current recall July 2021. I have also filed complaints with the Attorney General of MD Consumer Protection Division and the Better Business Bureau.

Fuel/Propulsion System
Filed Jul 26, 2021MD

GM has now issued a second recall on my 2017 Bolt EV battery, due to fire. Current guidance from GM/Chevrolet is to not leave the vehicle unattended while charging and to leave outside. This is not workable for me, as I'm not able to charge my vehicle outside and it's not sustainable to leave my car charging within my garage. I would like to participate in GM's "Buy Back" program, whereby they'll buy my vehicle back from me at original purchase price - - or - - offer me options of moving to a similar model/trim line in the current 2022 model year. The fire risk introduced with the vehicle puts me, my family and my property at significant risk and I am unable to use the vehicle in the manner it was originally designed. I'm unable to charge the battery or get appropriate mileage based on the initial design.

Fuel/Propulsion System
Filed Jul 26, 2021CA

My 2017 Chevrolet Bolt EV has a well known recall with a defective battery. This vehicle is my only vehicle and I have opened a case with general motors to get a resolution for this recall. They created a case for my vehicle and said they will call back with a resolution after a week. Several weeks later, I have yet to receive a response and my case manager has been unresponsive to my phone calls and voicemails. I have called GM almost daily asking for an update from anyone who can review my case and give any sort of update. They continue to tell me they will call back with an answer but I have yet to receive a call back. After several weeks of no response, I am left with an unsafe vehicle and no resolution. I would appreciate any sort of update with even a little bit of information and possibly a rough time estimate. GM seems to be handling these cases poorly and has not been transparent with vehicle owners.

Electrical System
Filed Jul 26, 2021CO

2017 Chevrolet Bolt EV has a faulty battery pack and current recall reduces driving capability from 200 miles to 110 (90% full to min of 70 miles ) this is a total 45% reduction in driving capability. Additionally charging capability is reduced 66% (16/24) as I am unable to charge at work (8 hours) or while asleep (8 hours) due to recent recall. This is an unacceptable degradation in vehicle capability especially while within the battery warranty (100k miles).

Electrical System
Filed Jul 26, 2021CO

2017 Chevrolet Bolt EV has intermittent master sound. All vehicle sounds (indicators, warning sounds, GPS navigation, radio) will turn off completely for between 0.5 and 10 seconds before returning to normal. Frequency is random with no logical correlations aside from a pattern of high occurrences followed by a day or two of low occurrences. Dealer has been notified twice and unable to solve issue both times.

Electrical System
Filed Jul 25, 2021AZ

Battery pack is failed and needs replacing, attempts have already been made to no avail. We should have our batteries replaced at no expense along with loaner provided until completed. Than you

Electrical System
Filed Jul 25, 2021CA

I own a 2017 Chevy bolt and the batteries are catching fire on a high state of charge which should not happen. Chevy offered a final "software fix" before which was supposed to fix the issue and prevent the batteries from overcharging and catching fire. The software update/diagnostic was also supposed to be able to tell Chevy which battery cells had problems. THIS DID NOT WORK. Chevy bolts continued to catch fire after this software fix . Well the new issue is that Chevy now has a new recall for the bolt to replace the problem battery cells in the pack. The problem is they could NOT identify which were the problem cells before with their software fix. And they're going to use software diagnostics again to try and isolate the problem cells and replace those. They have already proven their software does NOT work to diagnose problem cells in the battery pack. This new recall by chevy won't work and cars will continue to catch fire because Chevy is being cheap as [XXX]. They need to replace the complete battery packs and not individual cells in it. This is the only way because they're completely incompetent and incapable of finding individual problem cells. They need to replace whole packs with good packs to fix the issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electrical System
Filed Jul 25, 2021GA

After GM denied my request for repurchase “as there is a remedy for the Battery Fire issue” (less than 1 month ago) I completed the recall at my nearest dealership [it took a while as ‘my EV guy is on a 2 week vacation’ according to the service manager] I could only drive my car after 10 or so days only to find that the infotainment system has acquired a mind of its own! the radio volume has a huge time delay between the time that I command volume up or down and when that actually happens, and also both the rear and front view camera turn on randomly / alternate with the radio display while backing up and/or parking. this is obviously a bug in the software that started after the new battery monitoring software was installed (and supposedly got a pass while inspecting the pack on my vehicle) My vehicle would be available to inspect by the NHTSA upon request. Although initially it doesn’t appear to be a dangerous condition, if the software that is supposed to monitor the health of the battery pack is defective, how is it possible to trust it? I have not had the chance to have this issue checked by either the Dealership or an independent service facility or an insurance agent or the police, highway patrol or others. I got no warning signs, lights or any other type of advance notice of this.

Fuel/Propulsion System
Filed Jul 24, 2021MI

After issuing a second recall for my traction battery in my 2017 Chevy Bolt, I am no longer assured that GM is able to provide a reliable fix for the Battery Pack fire issue. I request that you order them to replace all affected battery packs before manufacturing any new EVs using this battery pack system.

Fuel/Propulsion System
Filed Jul 24, 2021MI

I own a 2017 Chevrolet Bolt which is part of the recall announced today by GM. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update that I had completed in June. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the “fix

Electrical System
Filed Jul 24, 2021IL

I own a 2017 Chevrolet Bolt which is part of the recall announced today by GM. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update. However, I have not been able to get this software update because the only GM dealership within 100 miles that services Bolts has not received the diagnostic tool from GM yet. I continue to drive my car without a critical safety update because I have no reasonable way to get it. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the “fix”. As such, we are now under a recall a second time. As a result of their own manufacturing issue, we are now limited to how we charge our vehicles, where we park and even the mileage range that we paid for, while GM attempts another fix. GM stated today that they will again be using software to identify defective cells in our batteries and only the ones that are deternined to be defective will have those cells or battery packs replaced. As you can imagine, I no longer trust GM to be able to successfully identify whether or not my battery is defective. I’m extremely disappointed by the fact that GM continues to cut corners in an effort to save money, despite such a serious safety issue that can affect so many. Myself, my livelihood and even people I park next to while out in public are at risk. GM must be forced to repla

Electrical System
Filed Jul 24, 2021WI

GM is still sitting on their hands and not replacing batteries as a whole. EVERY affected vehicle should receive a replacement battery pack. I have held off on the "fix" because I am only charging to 90 percent. Now GM says there still is an issue and has issued yet another recall. The batteries need to be replaced before someone dies.

Fuel/Propulsion System
Filed Jul 24, 2021OR

Battery pack is a known fire risk, yet GM continues to delay replacing all packs. After a 5 month effort communicating with GM, I was offered a buy-back for my vehicle which was thousands below market value and not nearly enough to replace my vehicle with a similar electric vehicle. Now we are instructed to limit usage, range, and charging of our vehicles for a second time. It is unknown how long it will take GM to remedy this situation. In the mean-time, the vehicles pose a significant risk to life and structures.

Fuel/Propulsion System
Filed Jul 23, 2021MN

2017-2019 model year Chevrolet Bolt EVs were recalled in November 2020 for battery fires (NHTSA Recall No. : 20V-701, Manufacturer Recall No. : N202311730). A temporary "fix" was released in 2021 which limited the maximum charge of the car's battery to 90%. This was followed with a "final fix" software update which returned full charging capabilities and added battery cell monitoring software. This software supposedly could detect faulty battery cells. The recall was considered resolved. More recently, at least two more Bolt EVs spontaneously combusted; these vehicles had received the final recall software update, and were not charged over 90%. This means two things; limiting the maximum charge level of the car did not protect consumers, and the final recall repair also did not protect consumers. Homes have been damaged, cars destroyed, people injured (no deaths so far, fortunately) and Bolt owners live in a constant state of unease. A new recall has been issued: Manufacturer Recall Number: N212343880, NHTSA Recall Number: 21V560. In addition, Bolt owners have been instructed to park their cars outside, charge only during the day (also outside), and maintain a charge level between ~30-90% at all times. This leaves us with ~36kWh, approximately 90-150 miles of range in warm weather (as opposed to the advertised 239 miles on a full charge). All of these restrictions are simply not possible for many people, especially those of us who live in cold weather environments, which vast

Electrical System
Filed Jul 23, 2021OH

This is the second safety recall against the same models of the Chevrolet Bolt. GM already attempted to fix this once, and it did not work. You must demand that GM replace the entire battery pack in every Bolt that is affected by this recall. For the second time in less than a year, due to their own manufacturing issues, they have limited our mileage range, this time even less so. We're unable to park in our garage, and can only charge when the car can be supervised. These limitations have been placed on us without any details from GM on how we can obtain loaner cars/reimbursement for rental cars. This issue not only puts myself, my family and my livelihood at risk, but it also puts others around me at risk, as the car can catch fire when it's not even on. I'm scared to drive it at this point, so will be storing it. GM attempted to fix this once with software that was supposed to identify defective batteries. That obviously did not work. I no longer trust them to be able to identify which battery/specific cell within the battery is defective, and demand that they replace my entire battery pack.

Electrical System
Filed Jul 23, 2021CA

Two recalls in the past year is suppose to address the battery fire safety issue announed by gm in late 2020. days after the final software fix by gm weeks ago, the "check engine" light was lit on my chevy bolt. a follow up service appointment was needed to replace faulty hardware. today, after gm announced a THIRD recall. I used a popular third party obd2 app to check the health of my chevy bolt, 4 different issues were reported: U0293, P0AC4, U0100, and U0073. Note that GM software reports zero issues from GM's app. At this point, I trust what the third party app is reporting and NOT GM's app. It appears GM is hiding these issues from Chevy Bolt owners. I have a service appointment with Chevy dealership next Monday to assess the state of my Bolt. Overall, i DONT FEEL SAFE with my Bolt anymore. Please follow up with GM to ensure the manufacturer will do the right fix this time. It's CLEAR to me this is a hardware issue no software patch will fix.

Unknown or Other
Filed Jul 23, 2021MD

GM sold me a car with full battery that was safe to charge to 100%. 2 recalls in now I am going on 7 months unable to use the battery as sold to me due to potential fire risk. A risk multiplied by not being able to charge the car in a setting (in garage overnight) that is most common for EV drivers.

Electrical System
Filed Jul 23, 2021WI

General Motors failed to resolve an issue with batteries starting fires in select Chevy Bolts (an all electric vehicle). This a problem they’ve known about since at least 11/2020. Now we are awaiting the third “fix” for this problem. For months we’ve had to reduce our range and be careful about plugging the car in. GM’s temporary answer now (again) is to 1) Restrict our full battery charge - known as Hilltop mode (basically 200 miles summer/170 in the winter). 2) Not let the battery charge fall below 70 miles, and charge up to the hilltop mode limitation after each use. 3) Park outside after charging and don’t charge overnight. We may have to wait months or years for resolution, it’s already taken them 8 months to try 2 fixes that didn’t work. We are completely inconvenienced and our car may still burn up! We had a charger installed in our garage and don’t charge elsewhere. Our range radius has now shrunk to 60 miles for summer and 45 or less in winter. We live in the country 50-60 miles from a bigger city. The reason we chose a Bolt was for its range, which has been substantially reduced. We shouldn’t have to deal with the cost, time and inconvenience by having to charge halfway through a relatively short trip. We also have high forest fire danger currently, any fire besides damaging our property, could cause a wide area catastrophe. Overnight charging makes sense as we are using our vehicle during the day and we don’t charge during peak load times. We also park in the garag

Fuel/Propulsion System
Filed Jul 23, 2021TX

GM has identified multiple flaws in their batteries on this electric vehicle that have led to a dozen fires, but the company has yet to find a final solution despite three recalls. The first recall was a temporary safety recall, but the second recall was supposed to fix the issue. They have, however, only installed software the is supposed to catch these fires before they begin and notify the owner. In fact, this second recall (the "final" recall) failed to stop two additional fires since installing the software update. Today, GM announced a recall to scan the batteries and, if they find a defect, replacing individual modules inside it. The previous recall (which failed to solve the problem) also depended on software to find the problem, and it was not effective. Even if the problem is fixed with this software scan, it is going to take months for the problem to be fixed. Their temporary solution is to leave the car outside, only charge during the day, and charge within a narrow range (which almost halves the range of the vehicle).

Unknown or Other
Filed Jul 23, 2021CA

We need NHTSA to require that GM replace all batteries immediately. Allowing cars that might bust into flames is not acceptable. The 2017-2019 Bolts now have effectively 144 miles of range. Charging up to 90% of 238-mile total range gives you 214-miles of range at the new "full charge". And leaving 70 miles of range as your new 0 miles of range will bring you to a total range of 144 miles. Not allowing me to park my car in my garage because of fire hazards makes the matter even worst.

Electrical System
Filed Jul 23, 2021VA

I've had to deal with the high voltage battery fire recalls multiple times on my vehicle. I rely on this beautiful to drive everywhere with my family and I don't feel confident in the safety of this vehicle anymore. The only way I will feel confident in the safety of this vehicle is if the entire battery pack is replaced, not individual modules. The other more sensible and cost efficient thing to do would be to buy back the effect of vehicles and replace them with 2021 and 2022 models. GM has done this for some customers that were lucky, but it's been proven that this is indeed more cost efficient than trying to figure out logistics and training for employees, to troubleshoot and debug individual modules. Please strongly consider this. Thank you!

Electrical System
Filed Jul 23, 2021OH

The unrepaired recall for Chevrolet's Bolt batteries is a serious issue that could represent thousands of dollars in property damage, but more importantly, death.

Fuel/Propulsion System
Filed Jul 23, 2021MA

Bolt EV range is advertised as 248 miles. Due to GM’s current limitations due to risk of battery fire, the vehicle has a 30% less range. Not only is this inconvenient, but there is no time estimate given for the current fix. Till then the vehicle remains a dangerous fire hazard which could burn the vehicle, occupant and surrounding buildings. GM has not given out any sort of over the air update in order to ensure that the battery charging guidelines given by them are followed. GM has also established a history now of refusing buybacks to those with affected vehicles. They are responsible for removing these vehicles off the road and providing loaner ones till the fix can be applied. They were not prompt in a final fix to the multiple vehicle fires that have occurred. In addition to being a fire hazard, it also posed an environmental risk as the lithium battery could put off very toxic gases should it catch fire. My vehicle has received both previous recalls, yet is still posing a serious danger. The battery fire hazard has no warning, except for when it is happening.

Fuel/Propulsion System
Filed Jul 23, 2021CA

Manufacturer (GM) 2 days ago recommended to not charge the car unattended and at night. This makes it impossible to use vehicle. This is an electric car, the whole point of it is to charge it at night.

Electrical System
Filed Jul 23, 2021MI

I own a 2017 Chevrolet Bolt which is part of the recall announced today by GM. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update that I had completed in June. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the “fix”. As such, we are now under a recall a second time. As a result of their own manufacturing issue, we are now limited to how we charge our vehicles, where we park and even the mileage range that we paid for, while GM attempts another fix. GM stated today that they will again be using software to identify defective cells in our batteries and only the ones that are deternined to be defective will have those cells or battery packs replaced. As you can imagine, I no longer trust GM to be able to successfully identify whether or not my battery is defective. This is a serious safety issue. Myself, my livelihood and even people I park next to while out in public are at risk. GM must be forced to replace the entire battery pack in every vehicle affected by this recall. They must also provide loaner vehicles, or details on reimbursement for rental cars, to those who need them due to the fact that their vehicle is virtually unusable while they clean up their mess.

Electrical System
Filed Jul 23, 2021CA

With the potential for a fire I am no longer able to charge my vehicle at home overnight. This makes the car useless to me. Also, I was told by my dealer my car needs a part related to the better/charging system that is on nation wide back order. This also makes the car unusable.

Engine
Filed Jul 23, 2021FL

I own a 2017 Chevrolet Bolt which is part of the recall announced today by GM. This is the second recall in less than a year for the same battery-related issue. It was supposed to have been fixed with a software update in June. This software was supposed to identify defective batteries but it has not been successful as evidenced by the mounting number of fires that have happened after the “fix”. As such, we are now under a recall a second time. As a result of their own manufacturing issue, we are now limited to how we charge our vehicles, where we park and even the mileage range that we paid for, while GM attempts another fix. GM stated today that they will again be using software to identify defective cells in our batteries and only the ones that are deternined to be defective will have those cells or battery packs replaced. As you can imagine, I no longer trust GM to be able to successfully identify whether or not my battery is defective. I’m extremely disappointed by the fact that GM continues to cut corners in an effort to save money, despite such a serious safety issue that can affect so many. Myself, my livelihood and even people I park next to while out in public are at risk. GM must be forced to replace the entire battery pack in every vehicle affected by this recall. They must also provide loaner vehicles, or details on reimbursement for rental cars, to those who need them due to the fact that their vehicle is virtually unusable while they clean up their mess.

Fuel/Propulsion System
Filed Jul 22, 2021VA

Received an email from GM acknowledging that the last recall had not been entirely successful in fixing the Bolt EV battery problem. After contracting Myasthenia Gravis, I had given away my (GM) gasoline vehicle because I was unable to maintain it with my disability. I purchased a Bolt EV because they assured me it would be relatively worry free and much easier to maintain. Since it's purchase I have been continually informed that it might be a rolling death trap. I no longer have the physiological ability to fight the corporate giants. Calls to GM have proven fruitless. Please do something that effects an actual change in my pursuit of happiness. Thank you: Eric W Biggio

Electrical System
Filed Jul 22, 2021OH

There have been more vehicle fires after the safety recall "fix". General Motors has not said anything yet, and I am afraid to use my car or leave it near anything because of fire risk. This is a great safety concern for myself and others around me. I would like GM to say something.

Steering
Filed Jul 22, 2021OR

The car has displayed a minor loss of steering power from when I received it as well as some tapping/banging from the underneath. I only recently reported it to the dealer since I thought that the loss of power was just electrical load issues under certain conditions. The dealer investigated and reported a broken steering gear. They found NO evidence that there was external damage causing this and told me to not drive the car until it is repaired.

Electrical SystemCrash
Filed Jul 20, 2021NY

I am concerned that GM has not remedied the Chevy Bolt combustion issues and it is not acceptable to instruct customers of recent model year vehicles to keep them parked in the driveway and not to charge them. Furthermore the recalls appear risky since there have been fires after dealers attempted to make repairs to the battery packs in the course of the recall service. There is no confidence in GM's handling of this situation.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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