2017 Chevrolet Bolt EV complaints

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Chevrolet is still refusing to do anything. They stated consumer is not eligible for a buyback because a replacement battery is available. They also stated they don't know when it can be replaced or what the battery status is because no battery is available.

Steering won't return to center; bad steering gear; steering sticking in one direction

The steering wheel/vehicle will not return to the center position after a turn. It requires manual effort to turn the steering wheel/vehicle back to the center position. If not, the vehicle will continue turning, thus creating an unsafe environment.

Steering does not return to center after making a turn. The steering wheel has to be pulled back to center. If my hands slip off of the steering wheel the car would lock into a turn. Yes dealer gave a price to fix. Dealer. No alerts.

Steering does not return to Center after Left or Right turns. It must be manually returned. Other Chevy Bolt owners report same condition on Chevy Forum.

The steering does not return to center after making a turn. Mechanic diagnosed as a faulty steering gear due to bad lubrication on the steering rack. Seems to be a known problem in the bolt EV community. Problem came on gradually and is now difficult to drive.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Steering did not return to center after a turn to right or left. The driver had to manually return the steering wheel back to center after a turn. The car was taken to a local GM dealer. The problem was diagnosed as internal damage and binding and the steering gear assembly was replaced. The replacement of the steering gearbox cost $2600. The problem appears to be currently fixed.

Bought a GM repurchased 2017 Chevy Bolt in July 2021 (the day of the total battery recall) and as with many, many others with this model year (per every Bolt group online and meetups), despite attempting an electronic fix twice ("relearn steering center") at both Allen Chevy, and Dave White Chevy, the issue of the steering getting stuck at about 45 degrees persists since purchase. I've contacted GM directly since purchase and taken 3 days off work, and now a 4th on Monday to get this "fixed." The problem is intermittent, so in my case, the steering gear is failing, and not completely binding yet. The intermittency has made getting this addressed impossible and quite frustrating. I have multiple videos I've sent to dealerships and GM. It's especially prominent on inclines, though I've not tried it on a decline. If you turn the wheel about 180 degrees it will mostly come back, but still needs assistance for the last 20-30 degrees. For less of a rotation (approx. 45 degrees), it gets stuck where I leave it which leaves you heading off the road or into traffic rather than centering as it should, obviously a safety issue. I drove other Bolts for an apples-to-apples and they did not have this issue. Nor does my personal or work car. So something is not physically functioning correctly and by all accounts is the steering gearing commonly failing on this vehicle JUST out of warranty.

Exact details UNKNOWN. Description: About 2 yrs ago, releasing the brake pedal started triggering rapid popping sounds from engine compartment. The popping sounds are rapid--maybe 4 or 5 per second--and continue for a few seconds or more, up to at least 30 seconds depending on ambient temperature and main battery charge level. Opening the driver side door following vehicle at rest can also trigger this popping noise. But mostly the popping occurs when brake pedal is fully released during operation of the vehicle. GM responded initially to reports of this issue by replacing brake control parts; but more recently, according to a service bulletin (see uploaded document), a software update may be used to fix the problem. Since many vehicles which have the problem are out-of-warranty, GM charges owners for applying this software update. How can we be sure that this issue is not safety-related? If this is a software defect in the braking control system, why is warranty coverage required for the update?

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The steering file to return to center after turning. It also sticks and binds making a audible noise when it breaks free from sticking.

The steering on my 2017 Chevy bolt does not return to center after making a turn (left or right). If you do a search, this is a common issue with Chevy Bolts and Chevy wants lots of money to fix it. I did pay Chevy to do do a software update (Service Bulletin #17-NA-148) which should have made the situation better but it made it (if anything) worse. I believe there is an issue with the steering gear and Chevy should issue a recall. Here is a recent discussion https://www.chevybolt.org/threads/steering-wont-return-to-center-bad-steering-gear-steering-sticking-in-one-direction.42988

GM CALLED ME 60 days ago and said new replacement battery is ordered to fulfill recall. Dealership has 2 batteries in stock but cannot replace vehicle battery because they do not have a forklift to move the battery and have no projected date when then will get a forklift or rent one. Car was recalled for battery fires and Chevy doesn’t own or know where to rent a forklift.

On three occasions the Bolt blind spot warning system either did not warn us (three different drivers), or if it did warn by activating a light in the driver side mirror, the warning was not sufficient to avoid all three drivers attempting to change lanes when there was a vehicle in the blind spot. In all three cases the driver put on their turn signal to indicate they were changing lanes, but the Bolt, unlike every other car we’ve driven with a blind spot warning system, does not provide an audio warning when there is a car in the blind spot and the turn signal is activated. In all three cases the driver had to swerve at highway speed to avoid hitting the car in the blind spot. After the first incident we researched whether there was a means of enabling an audio sound for the blind spot warning, but we found there is not. The Bolt appears to have an unusually large driver side blind spot and because of the placement of the driver side mirror the blind spot warning light does not get the driver’s attention when changing lanes.

Creaking/popping noise from passenger rear side of vehicle at 24,574 miles along with a grinding noise coming from the front driver side wheel. Took to dealership twice and was told there is not a rear axle just independent struts and shocks. Very concerning and not sure if a wheel is gonna fall off. I've seen other forums that have been having the same issue between the years 2017-2019. Please recall and fix because consumers shouldn't shell out more money for cheap parts.

CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO ISSUES WITH SOFTWARE UPDATES. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME DEVELOPING A PERMANENT FIX FOR THE SAFETY RECALL.

The vehicle is under recall for battery fire. Brought vehicle in for service at Priority Chevrolet to have software updated. Car was dropped off evening before 8 am appointment. Priority Chevrolet failed to update the vehicle software. Battery fire risk still exists. Priority Chevrolet in Chesapeake, VA.

I want to complain about GM's handling of recall N212343881 affecting my vehicle listed above. I have received now 3 written notifications of this recall, the last one directing me to call my local dealership to have the recall work done. When I contacted the dealership they were in no position to tell me: 1.) When they would receive the required parts to complete the recall work 2.) what the notification process would be once they receive the required parts 3.) Ascertain me that they would contact me immediately once they receive the required parts In short, I continue to feel left in limbo well over half a year after the recall first was made public.

The contact owns a 2017 Chevrolet Bolt EV. The contact became aware of NHTSA Campaign Number: 21V560000 (Electrical System) however the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I've been using my BOLT for 4 years without incident and have been charging my car at my home at my home level 2 charger for 18 months without incident. I began the process with GM to either buyback my 2017 BOLT or exchange the batteries as per the recall. However, on Tuesday, my found my car smoking with a strong burning plastic smell as it was charging at my house. I disconnected and now have damage to both my charger and my charging port of my car. I do not feel safe trying to charge this car again and do not even know if its possible in its current state. i contacted Chevy and they referred me to another branch of their company to investigate this incident. They are now asking me to hire and electrician and have the plug inspected, at my expense. I am currently using the same plug to charge my Tesla and there are no problems with this circuit. I would like this car repaired or bought back and it is unusable in its current state. I do not wish to pay for repairs to the charging port when the car is clearly a danger. I want it gone and I do not wish to put more good money into a car that is a hazard.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

When using mechanical brakes the iBooster makes a knocking noise. Every time the brake pedal is used the noise appears. This is concerning as I'm afraid it may impair the brake faction and potentially create a danger on the road. So far dealers are unwilling to help.

The contact owns a 2017 Chevrolet Bolt EV. The contact stated after an unknown software update was completed on the vehicle, the vehicle would overcharge and no longer shut down while fully charged. The contact also stated that the vehicle would send an incorrect battery level to the charger, causing the charger to continue to charge the battery though already fully charged. The contact stated that the battery icon would show that the battery was fully charged however, the battery light would flash four times indicating a significantly low battery. The dealer and the manufacturer were notified of the failure but did not provide any assistance. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 5,000.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and limited the charge level of the battery, but informed the contact that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that the parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool confirms parts are not available.

The vehicle is under recall for main traction battery defects. There is no planned or expectable date for correction of the defect; parts are not available and cannot be made available in a reasonable amount of time. A GM spokesperson on 9/15/2021 stated to Bloomberg (afterward picked up by most news organizations) that Bolts should be parked at least 50' from other vehicles, and only on the top deck of parking structures, apparently to minimize collateral damage when the Bolt burns. This statement will lead to Bolt drivers being banned from parking facilities, and subjecting the owners to abuse by people who don't want them parked anywhere nearby. GM must expand the recall to simply buy back all Bolts immediately, paying approximately the original amount paid by owners with perhaps some allowance for miles actually driven, and and recover vehicles from all lessees. Based on the spokesperson's statement, the vehicles are too unsafe to be allowed to remain on the road. They must ALL be recovered by GM as quickly as possible, with adequate compensation, and crushed to prevent further sale or use.

GM has been jerking myself, and all Bolt owners all of this year and For myself and other owners of 2017-early 2019 models. They have overlaid Recalls on the 2017-2019 to reset apparent recall start dates. We have been dealing with being under the umbrella of a one battery fire recall or another since November of 2020, ENOUGH IS ENOUGH. My Bolt was in a chevy shop for TWO MONTHS June/July 2021 time frame for the first recall because it took them that long to get a single battery module. Now they have issued yet another recall. I am one of over 100,000 owners that are tired of being told, "baby your batteries to 'reduce' the risk of fire". Being told to limit the effective battery range to over 60% of what it is supposed to are capable of is not acceptable. GM is playing 'lawyer' and making it nearly impossible to get a real solution. Do your job, kick GM in the rear. At this point GM just needs to pony up and buyback the whole model run. I'm tired of parking my car in the back 40.

With the existing manufacture recall, I have filed a case with Chevolet regarding the Bolt EV's battery. however, nothing has been done; And as a medical professional with children in the home, it is extremely worrisome to actively monitor the charging phase. I now charge the Bolt during the day time and have to remind myself to move the Bolt out when the charge is complete. And I am incurring a higher electricity rate during this charge cycles. Does your agency have the facility to tell the manufacturer to speed up their repair resolution.

2017 CHEVROLET BOLT EV. CONSUMER WRITES WITH CONCERNS OF VEHICLE POSSIBLY CATCHING FIRE AS A RESULT OF CHARGING VEHICLE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME DETERMINING A PERMANENT FIX AND REPAIRING THE VEHICLE. THE CONSUMER REQUESTED THAT THE MANUFACTURER'S FULL MSRP BUYBACK SHOULD BE EXTENDED TO ALL CHEVROLET BOLT OWNER'S THE MANUFACTURER WAS NOTIFIED AND OFFERED A CERTIFICATE TOWARDS THE PURCHASE OF A NEW VEHICLE.

I stopped for a DC fast charge at an Electrify America station to ensure that my vehicle's battery level would stay over "70 miles of charge" to reduce fire risk (per GM recommendation). The vehicle has been programmed to remain at or below a 90% charge limit. After charging for 25 minutes, I unplugged the CCS1 connector from the Bolt by pressing the connector release button and pulling gently. To my surprise, the connector unlatched and disconnected immediately while charging at roughly 35,000 watts (>80 amps, 400 volts) and both the connector and my car's charging port began emitting a strong sulfur odor. The connector is supposed to have a high-voltage safety interlock that prevents either side from being moved while current is flowing. I have seen this interlock technology on many different chargers (CCS, CHAdeMO, Tesla) and have never seen it fail. After the incident, I inspected and photographed the charging port and charging station connector and found both sides seriously burned, melted and damaged. The connectors suffered oxidation, discoloration, and other metallic contamination/damage. The vehicle's inlet port contacts are blue/orange/black, not silver, and sections of metal appear to be melted away. The charger side connector contacts are discolored and have similar erosive/melting damage. The damage appears to be identical to arc flash plasma erosion. Prior to this incident, I regularly inspected the DC fast charge port and found it to be in good condition with a

The check engine light came on in my vehicle and limited the speed at which I could drive resulting in the car dealership is refusing to honor the warranty on my vehicle. The manual and all information from General Motors explicitly states the components which are covered under warranty. There is a NHTSA service bulletin regarding this exact problem (NHTSA 18-NA-064) along with the labor code for doing repairs under warranty. The warranty is for the first 100,000 miles or 8 years (2025), my vehicle currently has 49906 miles. The reason I was given is that software is not usually covered under warranty but there is no documentation stating that is the case. I was told that this vehicle may have this problem just due to operating it and there is no recourse for me other than to pay to have it fixed. If this is true the vehicle is unsafe to be driven in traffic.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacture had exceeded a reasonable amount of time for the recall repair. The contact also contacted a dealer and it was confirmed that part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

2017 CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-560. THE CONSUMER WAS DISAPPOINTED WITH THE AMOUNT OF REPAIRS TO FIX THE VEHICLE. THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE.

Since the November, 2020 recall of the Chevy Bolt for its battery defects, I have had only limited use of the vehicle and it remains a fire threat whether parked inside a garage or outside. The recommended restrictions of charging and parking by General Motors do nothing to fix the fire threat, and put an undue burden on me without any expectation of a timely repair. GM has acknowledged that they do not currently have repair parts (new battery modules), and due to the volume of units necessary (140,000 recalled vehicles), and the likely pace of production and repairs once they actually begin producing new battery modules, it will take at least 2 years for the process to be completed. Added to the 10 months already passed since the first recall, this means a potential total wait period approaching 3 years. This is wholly unacceptable and a vehicle buyback to make owners whole for their losses is the only acceptable course of action.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA campaign number 21V560000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Propulsion battery catches on fire while parked.

I have received 3 recalls on the vin number referenced above. I have been to the dealer 2 times to and thought the problem was fixed. I get another recall and find the dealer unable to fix due to unavailability of parts. I am unable to schedule a recall fix as (all dealers contacted) say I can't schedule until they have parts. I am in a continuing cycle of incompetence. It appears there is no way for me to address this latest August 21 recall from General Motors. The latest recall is to replace the battery nodules in my 2012 Chevrolet Bolt. In my 2 previous cases for a interim software fix. It continues to show as an incomplete status

I am concerned about the unacceptable fire risk posed by the battery in my 2017 Chevy Bolt and the unrealistic changes Chevy has asked owners to take in order to avoid fire risk while awaiting the remedy. I own a garage, and cannot park my car there without fear of damage to my condo. I also cannot charge the car without wasting my time supervising it. I am experiencing problems sleeping at night, due to the fact that I have a potential fire risk sitting outside of my home. The range of mileage is also greatly reduced while waiting for the recall remedy, which resulted in extra time I must supervise my car while it charges.

The 1st recall for this problem was Nov 2020. We waited for 7 months for the "permanent fix," during which time we were forced to lose some of our range. During MN winters, this is an especially big problem, since range is already significantly reduced due to cold weather. In late July we learned that 2 more vehicles burst into flames despite having received the permanent fix, so now there is yet another recall with no remedy available. This time we are forced to reduce our range by nearly half, must charge after every use, and must leave our car parked outside. This is a huge problem due to a surge in stolen vehicles in our community. When winter arrives, this huge reduction in range will prevent them from meeting our needs. We invested a lot of money in these 2 Bolt EVs and are angry that GM put our family and home at risk for the nearly 4 years we have owned them, and further that they made us wait 7 months while they tried to develop a cheap software fix for a physical battery defect. We refuse to wait additional untold months to fix this defect, which continues to pose a potentially fatal risk to our family, and also to our home (since our charging stations are inside our garage, and it is impossible to watch them for hours each time we charge them). We requested that GM repurchase our 2 Bolt EVs, but they are giving us nothing but the runaround. Also, we never even received a notice in the mail about the recall for either of our affected Bolt EVs. We are fortunate to ha

The 1st recall for this problem was Nov 2020. We waited for 7 months for the "permanent fix," during which time we were forced to lose some of our range. During MN winters, this is an especially big problem, since range is already significantly reduced due to cold weather. In late July we learned that 2 more vehicles burst into flames despite having received the permanent fix, so now there is yet another recall with no remedy available. This time we are forced to reduce our range by nearly half, must charge after every use, and must leave our car parked outside. This is a huge problem due to a surge in stolen vehicles in our community. When winter arrives, this huge reduction in range will prevent them from meeting our needs. We invested a lot of money in these 2 Bolt EVs and are angry that GM put our family and home at risk for the nearly 4 years we have owned them, and further that they made us wait 7 months while they tried to develop a cheap software fix for a physical battery defect. We refuse to wait additional untold months to fix this defect, which continues to pose a potentially fatal risk to our family, and also to our home (since our charging stations are inside our garage, and it is impossible to watch them for hours each time we charge them). We requested that GM repurchase our 2 Bolt EVs, but they are giving us nothing but the runaround. Also, we never even received a notice in the mail about the recall for either of our affected Bolt EVs. We are fortunate to ha

I'm upset that this car doesn't have the range it's supposed to because of battery defects and recalls

I recently took my vehicle to Carr Chevrolet 15005 SW Tualatin Valley Hwy, Beaverton, OR 97006 related to the ongoing Chevy Bolt recall, in particular the portion "Owners who have not visited their dealer to receive the original recall remedy should visit their nearest Chevrolet dealer to obtain this important software update, which includes a diagnostic check on the health of their vehicle’s battery system. After obtaining the software update, customers should still take the interim steps summarized above." I had only had the first of two software patches applied and the latest recall indicates I should indeed acquire the second patch. Despite my having an appointment with the reason noted being this software update, the service department attempted to refuse me service. They tried to convince me this software update was not needed, told me it would take a long time to apply and they'd have to try to fit me in, told me the software did nothing, and told me I should go home and not worry about it. This directly contradicts NHTSA and Chevrolet guidance and potentially puts me, my family, and my neighbors at risk. If this is representative of Chevrolet's response to the Bolt situation, this is very dangerous. At a minimum this dealership poses a danger to Oregon residents.

A recall by GM indicates that my 2017 Bolt is no longer safe for me to use as it may catch on fire. As I have to park the car in the garage for charging, this is an unacceptable situation. Also, the software fixes are known as not to be totally effective. I am logging this issue, which I am sure you already know, as a means of documenting this situation is happening to me.

Chevy has not managed the recall very well as the fire risk with the battery is a KNOWN issue from years ago, and yet the company tried to fix it with software. Fixing with software is impossible as it is a hardware issue. The safety of our family is compromised by owning this vehicle, and the company has been very difficult to reach for a buyback.

My 2017 Chevy Bolt has been recalled for the second time due to a defect in the battery. GM attempted to solve the hardware problem with a software fix, with the predictable result that cars are still exploding and burning down people's homes. The lack of transparency from GM is disturbing, considering that the defect puts my life at risk and makes the car unusable for its intended purpose, which is to drive long range during the day and charge overnight. I have called my local chevy dealer who I bought the car from multiple times and left messages, but their service department does not pick up the phone when I call them and do not respond to my messages.

I have a 2017 Bolt that is affected by the Bolt battery fire recall. I have patiently awaited for a real fix for this issue since November of 2017. I have lived in fear of this car burning up or my house burning up from this vehicle for 8 months. I need this vehicle it is my daily transportation. I paid more than $46,000 for this vehicle (including tax and registration). Now, Chevy has said I can't charge at night, I can't charge in my garage, and I can't use more than 60% (143 miles), they don't know the root cause of the fires, they don't have a fix, and they have not committed to changing our batteries. After all this, this car is unusable to me and I can't trust Chevy to detect the defect and apply a meaningful fix. I have applied for a buyback and was denied in June. I live in MN, where I am unaware of anyone that has had a successful buyback. I can't understand how GM is allowed to have a buyback policy where one state (CA) has hundreds of buybacks where another has none. When this is truly a serious safety problem that they do not know the fix. I need help getting a successful buyback for my vehicle.

The battery may be faulty and burst on fire. This was recall last year and this year and the remedie didn’t work. 2 more fires where confirm after the final remedy