2017 Chevrolet Bolt EV complaints

The rack and pinion for this bolt is getting problematic and requires repair and should be recalled.

When driving and going into turns the steering wheel does not return to center.

This steering issue waa forst noticed fall of 2024. Wheel will not come back to center on its own. For ex if you turn to the right it keeps going right, you have to consciously bring it back to center. Steering feels heavy/like no power steering. Safety issue ! I brought it in Nov 2023 at 37k mikes. They thought it was that i needed new tires and alignment, but that didnt help. I brought it back March 2025 at 40k, now they finally found it was steering gear assembly. It cost over $3,500.00. If you look on line everyone with Bolts is having this same issue at around 40k, with mine it was around 35k. It is a dangerous issue and should be a recall ! I am hoping that this will be resolved so people will not get hurt /killed, and I am also filing for reembursement this this is obviously a factory defect.

While driving the car it suddenly, and without warning, abruptly slowed to a stop and the display showed "propulsion power is reduced", then the "service soon" symbol came on. This could have happened in fast moving traffic, which definitely could cause multi-car collisions. The GM service bulletin (Document ID: 5409616, revised February 13, 2023- see attached copy) states that this is likely due to "a spread terminal on the vehicle harness connection X2 on the T12 transmission assembly. The terminals may not have been perfectly aligned during installation at the vehicle assembly plant." This is a known, dangerous, malfunction, and GM has not issued a recall for it. The "correction" is to replace the "engine wiring harness" which goes to the EV motor. GM is also not covering this repair under any extended warranty, although it's a safety issue and really should generate a recall. Please see attachment.

The car's steering wheel does not return to center on turns anymore. Over the past month, the I need to force the steering wheel back to center to straighten out the car. I've had the wheels and alignment inspected. I've been told that the steering rack is not functioning properly and should be replaced.

The contact owns a 2017 Chevrolet Bolt EV. The contact stated while driving 30 MPH, the vehicle started to lose motive power, prompting the contact to attempt to pull over to the shoulder of the roadway. The contact stated that the vehicle suddenly accelerated independently. The contact was able to bring the vehicle to a complete stop and the vehicle returned to normal functionality. The traction control and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front wheel driveshaft speed sensor. The vehicle was repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin No: 22-NA-089. The manufacturer was not notified of the failure. The failure mileage was 84,000.

The Rack and Pinion steering is malfunctioning. The wheel is becoming harder to steer and the wheel does not return to center after a turn and is start to possibly bind, requiring excessive force to turn.

The steering rack in my vehicle became faulty. Symptoms of the fault included tightness felt in the steering, and a lack of tendency of the steering wheel to return to center when driving at certain speeds. I diagnosed and repaired the issue myself after becoming concerned that the impaired steering of the vehicle could lead to a crash. I have the removed, faulty steering rack available. I have not involved a dealer or the manufacturer. There were no in-vehicle warnings about the failure and it would be easy for a driver without technical knowledge to be unaware of the worsening defect.

My car stopped in the middle of a busy intersection and my battery relay melted and caused damage to the transmission and the transmission needed a sphincter. The whole battery system needs to be recalled for melting and almost setting my car on fire.

Steering not returning to center, when making a turn across the street you have to quickly center the vehicle to prevent going into on coming traffic. Very stiff to turn and make popping sounds when turning.

When turning right or left the steering wheel will not return to center. The wheel sticks and pulls into the corner, and the steering rack has play in the center but is very stiff as you turn the wheel further, and occasionally it creaks as you turn at low speeds

Rack and pinion steering gear failed. Vehicle is difficult to turn at lower speed.

Rack and pinion steering gear failure at 70k miles

Steering is binding, doesn't completely return to center when letting go of the steering wheel after a turn. It needs to be manually turned back in the other direction.

STEERING FAILED AT 37900 MILES ON MY 2017 CHEVY BOLT.AGAING STEERING FAILURE AT 78200.THIS AFTER READING AND SEEING VIDEOS IS A VERY COMMON PROBLEM DUE TO LUBRICATION OF THE STEERING GEARS FROM A SEALED UNIT THAT LEAKS OUT ALL OF THE GREASE AND CAN'T BE REPLACED.THE UNIT LOSES THE ABILTY TO STAY ON AN EVEN STEERING PATH.THE STEERING WHEEL WILL NOT RETURN TO CENTER AND HAS A GAP IN THE CONTROL AND CLUNKS. THIS IS A TERRIBLE DESIGN ISSUE ON ALL MODELS BUT MORE SO ON THE EARLIER VERSIONS. THE REPAIR COST EVEN THOUGH ITS A DESIGN ERROR IS 2300 DOLLAR.THIS IS A VERY UNSAFE ISSUE NOT BEING ABLE TO CONTROL YOUR STEERING

The contact owns a 2017 Chevrolet Bolt EV. The contact stated that while his wife was driving at 35–40 MPH and crashed into a deer, the air bags deployed but failed to inflate. There were no warning lights illuminated. The emergency lights failed to turn off. The driver was able to drive from the crash. There were no reported injuries or fire. A police report was filed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000. The VIN was not available.

While at a remote location, I unlocked and entered the vehicle normally. When I tried to start the vehicle, numerous unrelated error messages appeared on-screen. The instrument panel was energized, but the vehicle could only shift into neutral and park. Power steering was lost, as was window functionality. The vehicle could not be fully started, nor could not it be fully shut off either. It was stuck in a peculiar, unsafe, and unresolvable state of energized limbo. AAA towed the car to Watson Chevrolet who determined that the 12v system (vs propulsion) battery malfunctioned and needed to be replaced. There is no information in the owner’s manual about this issue. The tow truck mechanic had no clue what was wrong. Fortunately, we were in a safe location. But under different circumstances, such as being roadside, this could have been a very unsafe situation. This is the original battery. The car was recently serviced and there was no indication the battery was failing. This problem was only an annoyance for us, but it could have been much much worse under less favorable circumstances.

Ongoing steering issue, started at approximately 75K miles. When making turns (typically between 15mph and 35mph), steering requires driver input to manually return car to center. Car will continue turning without this input. Steering is stiff, loss of fine control.

While driving around a curve in the road, steering wheel will not recenter itself upon completing the curve. Vehicle will want to go in the direction the steering wheel was after completing the turn. This occurs in both direction, left turns and right.

The steering wheel does not return to center. Instead, the steering wheel and wheels get stuck at the turning angle and sometimes pull to the left or right. You have to manually return the steering wheel to center.

My steering wheel won't return to center after exiting a corner. Harbor Auto Group, my local Chevrolet dealer, confirmed the problem on a repair invoice for unrelated work, stating "Found the steering is stiff and the steering wheel will not return to center during road test."

Steering wheel gets stuck and won't return to center

Steering does not return to center by itself. it needs extra help from driver to steer it back to center.

It is believed the steering rack is failing.When turning right the steering will not return to center. This seems to be a common problem when researched. Tires and all other related components are in good condition. We inspected everything at my place of work which is a automotive repair facility. There are no warning lamps or messages.

On May 24, 2022, I brought my 2017 Chevrolet Bolt EV into Vic Canever dealership to have the high voltage battery replaced per the recall instructions (see invoice). Ever since the “new” battery was installed, I can no long fast charge my vehicle to specification. I have tried several DC fast chargers including the DC fast charger at the dealership. The dealership fast charger would only charge at a rate of 18Kw (see picture). I was able to charge a little faster at a DC fast charger in Perry, Michigan at 29.7Kw (see picture). Both are a long way away for the original charge rate of 55Kw. The other problem that occurred after the battery exchange is that the range significantly declined. With the original battery the vehicle range was around 250 miles. Now, with the new battery, I can’t even get to 200 miles range (see picture). With all the problems GM has had with the Chevrolet Bolt EV, I think it’s time to start another investigation into what they are doing to fix the original problem and making things worse with their remedy.

Steering Gear/rack and pinion clicking/clunking. Steering does not move back to center when going around left turn. All the oil drained out of the rack leaving it to fail

In Sept 2020, GM issued Service Bulletin 20-NA-170 regarding rapid popping or clicking noises coming from the I-Booster hardware under the hood in the braking system. Earlier fixes for this issue involved replacing the I-Booster hardware, but that didn't solve the problem. The new fix called for a software update to the Brake Booster Control Module. The Bulletin states: "Correction -- DO NOT replace the I-booster assembly. Update the Brake Booster Control Module with the latest software." I reported this brake/electrical system issue to NHTSA on April 24, 2022 (# 11461966) and January 25, 2023 (# 11503678), and have had no response or investigation by NHTSA regarding the hazard of this software defect. When the hardware eventually fails--and it will due to 1000's of unnecessary use cycles--what happens to the braking system?

Steering rack will not return to on center, will stay at turn angle, need to physically return to center forcefully or else car will steer at left or right turn angle

The car was parked and when we went out to it, the stereo was crackling very loud static and popping. This continued when the stereo is off. When we reset the stereo, it stopped momentarily and then resumed. Eventually the speakers stopped and just crackled intermittently. After finding a slew of similar incidents online, I opened the rear to find it totally filled with water (see picture, where it is parked on a hill). This filled the subwoofer and drowned the amp, causing global failure of the stereo system. No liquid has been in the rear of my car, and you can tell it is dirty like rainwater. I believe this to be a design flaw due to the other cases reported here [XXX] This doesn't sound like a safety issue, except everything runs through the stereo. Not just music, but the turn signals audio functions, blind spot indicator and forward collision indicators all run through the stereo. Additionally I have lost all hands free functionality for my phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased my 2017 Chevy Bolt new in early 2018. It has a little over 90k miles on it and no accidents. Over the past year, the steering on the car has become steadily stiffer, meaning that the wheel is harder to turn and does not return to center when the driver releases pressure coming out of a turn. If one releases his hands from the wheel in a turn, the wheel stays in the same position, neither sharpening the turn nor straightening out. I've also recently, as in the past six months or so, noticed a notch or a catch or a clunk when moving the wheel back and forth, especially when centered. I don't know if I can ask for feedback, but I'd like to know if a recall might be in the works for this issue. I know it's been fairly widely noted in the Bolt owner community, and I feel that it presents a safety hazard.

The steering rack get rusted prematurely et now the direction doesn't work properly. the steering wheel doesn't come back straight after a turn and you don't feel the movement has you should be which makes the driving unsafe.

My steering rack failed. Steering won't return to center on faster sweeping turns. Same thing happened to my neighbor who has a 2019 Bolt EV. Seems like such a common problem it probably should have been a recall.

The steering no longer returns to center after a turn, and manual correcting force is needed. This creates a safety risk in the event the driver is unable to correct the steering wheel. This problem was confirmed by a dealer, but the cause was not diagnosed. Multiple Bolt drivers have reported failed steering gear with the same symptoms, which is likely the cause. No warning lights appear when experiencing this issue.

Steering does not return to center on its own after a turn. Have to apply a lot of force to steering wheel to bring it back to center.

Steering doesn't want to return the center. This is a safety issue. Had steering rack replaced at 24k miles and now at 49k miles it's having the same issue. These parts are defective.

Steering wheel bind when returning to center. This vehicle has less than 40,000 miles and just out of warranty. This could cause an accident if someone is taken by surprise when turning and the steering wheel is hard to turn back or stays in the turning position.

Within an hour of taking delivery of this used car, I noticed the steering system had an issue. When making a turn, the steering wheel would not return to center. It felt very unsafe to drive, having to force the steering back to center when turning. If I had not reacted fast enough I could have very easily ran into another car, or over the curb and into a pedestrian. I called and texted the Mazda dealership that sold the car to me, and they told me to bring it back to be repaired. They had the car taken to a Chevrolet dealership who confirmed that the steering gear / steering rack needs replaced. They are currently waiting on the parts to make the repairs. The service department of the Chevrolet dealership inspected the car and confirmed it needs repaired. There were no warning lamps or messages of the problem. The only indication of the issue was the steering not performing as it should.

When driving sometimes the AIRBAG indicator light on the dash will turn on. Turning the car off and on will clear the light and it may not return for multiple drives. It's hard to replicate, but seems to happen while driving for a while. The car does not offer any other indication about the airbag's safety so I don't know if it is a faulty airbag system or a faulty indicator.

During turns the steering rack will sometimes fail to return to center like normal and the power steering assist will fail to provide assistance mid turn. When this occurs the first symptom is the steering will pull into the direction of the turn at the beginning of the turn. This feels like an oversteer condition, but it happens at any speed and is a result of the steering moving into the turn on its own. After the turn is complete the steering wheel will not return to the center position on its own at all. This requires the driver to correct the steering wheel's position. Since this occurs seemingly unpredictably it feels like a safety risk since it requires me to be alert and ready to make quick manual corrections at any point while driving. I am reluctant to allow others to drive the vehicle since they are not away of this unexpected steering behavior. This is most easy to perceive during sweeping turns where there is plenty of time to notice the fault, however it occurs during tight turns as well. This is particularly scary during left turns at intersections when there is oncoming traffic. This issue has been occurring for approximately the last 10k miles at least and seems to increase in frequency but still not easy to predict or anticipate.

1. Steering, the steering gear does not return wheels to straight position when exiting a turn, I need to forcefully move steering wheel from a turn back to a straight position. 2. Brakes, after hitting brake a knocking sound is heard. Also does this when car is off and opening and closing doors, was told this is a brake actuator problem.

The contact owns a 2017 Chevrolet Bolt EV. The contact stated that the infotainment screen fractured, and the contact was unable to identify the controls while activating the screen. The vehicle had been taken to the dealer who stated that the infotainment screen needed to be replaced; however, the part needed to repair the infotainment screen had been discontinued. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 81,000.

Seal leaking in rear causing puddle in floor of storage area where the sub woofer and radio amplifier is mounted. Water has shorted out amp and needs replaced

The steering has begun binding and after turning, the steering wheel does not smoothly return to center like it used to. Steering randomly sticks. I worry the steering rack will fail completely, potentially causing loss of control of the vehicle.

When I turn at slower speeds the steering does not return to center when I release pressure on the steering wheel. It will maintain the turn or increase the turn. This is when I turn the wheel 1/4 to 1/2 revolution or more. The car could remain in a turn when that is not desired. I have not taken it to the dealer. It has not been inspected by the manufacturer, police or others. There are no indications of failure on the panel. This is a new car to me. It is used with 93,000 miles.

My steering was difficult to turn and would not automatically return to center. It was difficult to keep the vehicle pointed in the right direction without a lot of effort. I brought the vehicle to the dealer and they first reprogrammed the power steering module, but that did not resolve the problem. They then did diagnosis with GM and found that the steering rack (steering gear) was binding and required replacement. There were no warning lamps or codes that appeared to be raised as part of the failure.

The contact owns a 2017 Chevrolet Bolt EV. The contact stated that while turning the vehicle to the left or right the steering wheel failed to return to center as expected. The contact had to use excessive force to maneuver the steering wheel back to the center while driving. There were no warning lights illuminated. The contact researched the failure and linked the failure to the steering rack. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000.

Popping noise during turning at low speed and steering wheel does not return to center coming out of a turn.

When making a turn, if I release the steering wheel, the steering of the car does not return to center. In addition, if I the steering is all the way to the left (such as when parking), it seized in that position and I had to add significant input to the steering wheel in order to make it turn back from full deflection. Once I got past the point where it was locked, it went back to moving with normal effort.

My vehicle, an a whole host of others according to other owners online, have an issue with defective sealing in the rear bumper and underbody of the vehicle which allows water to enter, flooding the trunk which fries the electrical harness and audio system. As a result, all warning systems including the Forward Collision Warning, Lane Departure Warning, Parking Collision Warning, Rear Cross Traffic Warning, turn signals, emergency lights, door ajar warning, and vehicle status warning systems are inaudible. This is not just a nuisance of not having an audio system but posses great danger to the driver, their passengers and others on the road as warning systems cannot be heard. In addition, the wiring harness affects other critical components on the car and considering this is an all electric vehicle, this is of great concern. Chevrolet is well aware of the issue but either instructs dealerships to not cover the issue under warranty or has not sufficiently informed their dealerships that this is a known manufacturing defect that should be covered.

I am having problems with the steering rack. While driving straight, the front wheels shake. While turning, the steering wheel does not return to center and it feels like it sticks in place . This makes for some dangerous turning situations. The steering rack is still in the car and available for inspection. I took the car to the dealer and an independent shop when the problem was intermittent. Now it is constant. There are no warning lights illuminate or messages on the car regarding the steering. The problem first appeared around 2-3 years ago.