Page 2 of 2 · complaints 51–82 of 82

2013 Chevrolet Avalanche complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Air Bags
Filed Nov 26, 20185,000 milesNJ

RUBBING SOUND WHEN TURNING THE STEERING WHEEL,FIXED WHEN CAR WAS UNDER WARRANTY, WAS TOLD IT WAS THE AIR BAG. RUBBING SOUND HAS RETURNED. ALSO THERE ARE SEVERAL CRACKS IN THE DASHBOARD, WHICH COULD BE HAZARDOUS IF THE AIRBAGS WERE TO DEPLOY DURING A FRONT END COLLISION.

Unknown or Other
Filed Nov 16, 201845,000 milesIA

POOR DASH DESIGN THAT CRACKED WHEN THE VEHICLE HIT 45,000 MILES. IT POSES A SAFETY CONCERN IF THE AIRBAG DEPLOYS BECAUSE THE CRACK IS IN THE CORNER SURROUNDING THE AIR BAG. NEITHER GM OR THE EXTENDED WARRANTY COMPANY WILL COVER THE COST OF REPAIRS. NEITHER SEEMS CONCERNED ABOUT THE SAFETY, BUT WHY SHOULD THEY BECAUSE IT'S NOT THEIR FAMILY ASSUMING ANY RISK.

Structure › Body
Filed Oct 29, 201874,800 milesAL

CRACKS ON DASH AROUND AIR BAG COMPARTMENT ON PASSENGER SIDE.

Unknown or Other
Filed Oct 15, 201833,100 milesSC

DASH HAS LARGE CRACK OVER GAUGE PANEL. AFTER RESEARCHING FOUND THAT SEVERAL THOUSANDS OF GM VEHICLES HAVE HAD THIS ISSUE WITH NO RECOURSE FROM GM. COSTING OWNERS OVER 2,000.00 TO REPAIR.

Unknown or Other
Filed Sep 5, 201850,000 milesOH

CRACKS STARTED APPEARING ON THE CORNERS OF THE AIRBAG IN THE DASH OR OVER THE INSTRUMENT PANEL. I HAVE CONTACTED THE DEALER AND GM DIRECTLY WITH NO LUCK JUST AN ESTIMATE TO FIX. THIS ISSUE IS A DEFECT IN DESIGN AND REMAINS SAFETY ISSUE FOR ALL OWNER OF THESE VEHICLES. IF I WOULD BE IN AN ACCIDENT, THE BROKEN DASH PIECES COULD IMPACT THE OCCUPANTS AND CAUSE ADDITIONAL INJURYS.

Electronic Stability Control (esc)
Filed Aug 7, 2018110,000 milesMA

STABILITRAK AND TRACTION CONTROL LIGHTS KEEP COMING ON AND CHECK ENGINE LIGHT. LOSES POWER AND STABILITY WHILE GOING UPHILL OR ACCELERATING. GM SERVICE OUT OF WARRANTY. LOOKED AT POSSIBLE RECALLS NONE AVAILABLE. NOTICED ALOT OF ISSUES REGARDING 5.3 V8 FROM 2010 TO 2013 GM MODELS. EXCESSIVE OIL CONSUMPTION ALSO. DO I JUST PAY FOR A NEW ENGINE OR IS ANYONE DOING ANYTHING ABOUT THIS OVERSIGHT BY GM? THOUSANDS OF COMPLAINTS BUT NO ACCOUNTABILITY.

Air Bags
Filed Aug 2, 201843,000 milesLA

THE DASH CRACKED NEAR THE PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY AT THE TIME OF THE CRACK.

Air Bags
Filed Aug 1, 2018FL

CRACKED DASH PASSENGER SIDE BY AIR BAG. ALSO DRIVERS SIDE CRACKED DASH ABOVE INSTRUMENT PANEL. THIS VEHICLE HAS BEEN GARAGE KEPT MOST OF THE TIME. THIS CRACKED DASH MAY NOT LET AIR BAGS DEPLOY PROPERLY AND PRONE TO PIECES OF DASH FLYING AS POTENTIAL LETHAL WEAPONS AS SHARP PIECES COULD CAUSE PUNCTURE WOUNDS, EYES BLINDED, CARTOID ARTERY HIT ETC. FIRST NOTICED AFTER VEHICLE HAD JUST BEEN SETTING THE FIRST CRACK STARTED. DRIVERS SIDE CAME NEXT , AND IT IS EXTREMELY CRACKED. VIBRATES AND MAKES OBNOXIOUS NOISE. IT IS DISTRACTING TO DRIVER.

Structure › Body
Filed Jul 6, 2018TX

DASH BOARD BY PASSENGER AIR BAG HAS A CRACK AND APPARENTLY IT HAPPENS TO ALL GM TRUCKS OF THIS TYPE AND MODEL

Air Bags
Filed Jul 2, 201848,500 milesNH

THERE IS CRACK FROM THE EDGE OF THE AIRBAG ACROSS THE DASH TO THE DEFROSTER. I'VE RESEARCHED THIS AND DISCOVERED IT COULD POTENTIALLY SEND SHRAPNEL IF THE AIRBAGS ARE DEPLOYED. I'VE CONTACTED MY DEALERSHIP AND THEY SAID IT IS NOT A COVERED PART UNDER THE EXTENDED WARRANTY. I'VE ALSO CONTACTED CHEVROLET DIRECTLY TO SEE IF THEY WOULD FIX THIS ISSUE. I JUST HEARD BACK FROM THEM AND THEY SAID THEY WILL NOT RECTIFY THE ISSUE. I DIDN'T WITNESS THE CRACK HAPPENING SO I COULDN'T ELABORATE ON WHETHER THE VEHICLE WAS IN MOTION OR JUST PARKED.

Unknown or Other
Filed Jun 13, 201881,000 milesWV

I PURCHASED MY 2013 CHEVY AVALANCHE LESS THAN A YEAR AGO. BASED ON THE CARFAX REPORT, I KNOW IT CAME FROM SUNNY/HOT FLORIDA BEFORE I PURCHASED IT FROM A DEALER IN PA. OVER THIS PAST WINTER HOWEVER, WE HAD AN EXTREME COLD SPELL (SINGLE DIGIT TEMPERATURES FOR A COUPLE WEEKS BACK TO BACK). DURING THIS COLD SPELL, MY COMMUTE TO WORK HAS ME GO OVER A COUPLE SETS OF RAIN ROAD TRACKS, AND WHEN I WENT OVER THE TRACKS, A SMALL CRACK UP BY THE SPEAKER BECAME A HUGE CRACK ALMOST OVERNIGHT. ITS CONTINUED TO JUST FURTHER RIP AND RIP AT THAT HARD PLASTIC CASING SO THAT NOW MY CRACK EXTENDS FROM THE FRONT DASH VENTS TO THAT SPEAKER COVER, AND THEN FROM THE OTHER SIDE OF THE SPEAKER COVER UP TOWARDS THE WINDSHIELD. IT RATTLES/VIBRATES TERRIBLY JUST GOING DOWN THE ROAD, AND WHEN I GO OVER THE TRAIN TRACKS, IT SEPARATES AND HAVE TO 'POP IT' BACK INTO PLACE EACH TIME. VERY UPSETTING ON WHAT WAS MY 2013 BLACK DIAMOND EDITION 'DREAM TRUCK'. :(

Unknown or Other
Filed May 30, 201840,000 milesFL

DASH BOARD CRACKING IN 3 SPOTS,NEAR PASSENGERS AIR BAG,AND 2 SPOTS BY SPEAKER

Exterior Lighting
Filed May 26, 201891,152 milesVA

TRYING TO GET INSPECTION WAS TOLD SEALED THIRD BRAKE LIGHT HAS WATER IN LIGHT CAUSING FAILURE OF LIGHT TO FUNCTION AS REQUIRED BY LAW. HOW DOES A SEALED LED LIGHT GET WATER IN IT. COST WILL EXCEED WELL OVER $700.00. FOR A PART THAT WILL FAIL AGAIN AFTER SEEING OTHER COMPLAINTS. THIS COULD RESULT IN A SERIOUS ACCIDENT WITH BRAKE LIGHT FAILURE! I HAVE VA STATE POLICE REJECTION STICKER ABOUT 3RD LIGHT FAILURE

Exterior Lighting
Filed May 25, 2018TX

3RD BRAKE LIGHT DOES NOT WORK HAS WATER INSIDE. NO BULB TO CHANGE YOU HAVE TO CHANGE OUT THE WHOLE TAIL LIGHT.

Unknown or Other
Filed Apr 26, 201849,000 milesCA

DASHBOARD CRACKS. ONE CRACK IS ON THE DRIVER'S SIDE OF THE DASHBOARD AND IS GETTING WORSE AS TIME GOES ON. IT IS MOVING TOWARDS THE TOP OF THE INSTRUMENT CLUSTER. THE SECOND CRACK IS AT THE TOP CORNER OF THE AIRBAG ON THE PASSENGER SIDE OF THE DASHBOARD. THESE CRACKS ARE WELL DOCUMENTED ONLINE WITH PICTURES AND TESTIMONIALS. THIS IS AN OBVIOUS DEFECT AND VERY CONCERNING BEING ON THE CORNER OF AN AIRBAG. THIS COULD BE A REAL SAFETY HAZARD. I NOTICED THE CRACKS ONE MORNING WHEN I GOT IN MY CAR. SEEMS LIKE THEY HAPPENED AT THE SAME TIME. AS IS DOCUMENTED BY OTHER OWNERS OF GM PRODUCTS, THE CENTER SPEAKER PUTS WEIGHT IN THE CENTER OF THE DASH AND MOVED UP AND DOWN WHEN GOING OVER BUMPS OR UNEVEN STREETS. IT NEVER SEEMED SECURE, AS IN WHAT'S SUPPORTING IT UNDER THE DASH. MY GUESS IS THIS IS CAUSING A LOT OF THEIR CRACKED DASHES. NOW THE DASH VIBRATES ON UNEVEN PAVEMENT AND MAKES A LOT OF NOISE.

Structure › Body
Filed Apr 24, 201865,000 milesFL

TL* THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE. THE CONTACT STATED THAT A CRACK APPEARED ON THE DASHBOARD THAT EXTENDED TO THE STEERING WHEEL. THE DEALER (BEES CHEVROLET, 2100 OLD U.S. 27 ST JOHNS, MI 48879) STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Structure › Body
Filed Mar 27, 201846,000 milesFL

THE INTERIOR DASH COMPONENTS HAVE CRACKING PROBLEMS. MY TRUCK NOW HAS A BROKEN CLIP WHICH IS A SIGN THE WHOLE THING IS ABOUT TO CRACK LIKE SO MANY OTHERS. ONCE IT CRACKS THESE PRICES CAN BECOME PROJECTILES IN AN ACCIDENT. I UNDERSTAND THE TRUCK IS 5 YEARS OLD BUT MY CONCERN REPLACING THE DASH IS THAT GM HAS NOT USED A NEW MATERIAL AND THE SAME THING HAPPENS AGAIN AND AGAIN.

Structure › Body
Filed Mar 27, 201846,000 milesFL

INTERIOR DOOR PULL DISINTEGRATING MORE AND MORE EACH DAY WITH NO WAY TO REPLACE JUST THIS PULL HANDLE. IT IS MADE WITH VERY CHEAP WHITE PLASTIC. EVENTUALLY THE DOOR WILL NOT BE ABLE TO CLOSE BY USING THIS HANDLE AND YOU WILL END UP HURTING YOUR HAND USING ANOTHER PART OF THE DOOR TO CLOSE.

Unknown or Other
Filed Mar 10, 201897,000 milesFL

DASHBOARD CRACKED ON RIGHT SIDE RADIATED FROM THE RIGHT AIRBAG PANEL... I GOT IN THE TRUCK AND ALL WAS WELL.. GOT HOME AND SAW THE CRACK.. I FELT IT WAS A SAFETY ISSUE AND WENT TO MY DEALER AND HAD IT FIXED.. COST $900+/-.. SEEING HOW MANY REPORTS OF THE SAME ISSUE IT SEEMS GM SHOULD PICK UP ALL OF THE COSTS...

Structure › Body
Filed Feb 26, 201837,800 milesDE

I GOTHE VEHICLE WAS STATIONARYT IN MY VEHICLE AND I NOTICED THE DASHBOARD WAS CRACKED

Unknown or Other
Filed Feb 10, 201830,000 milesTX

DASHBOARD HAS SIGNIFICANTLY CRACKED IN 2 PLACES WITH NO CAUSE. TRUCK ONLY HAS 39000 MILES ON IT AND IS GARAGED ALL THE TIME AND DOES NOT SIT IN SUNLIGHT EVER. DEALER DENIES ANY DEFECT AFTER MULTIPLE INTERACTIONS.

Structure › Body
Filed Jan 22, 201859,586 milesOK

DASHBOARD IS CRACKING. COULD RESULT IN PLASTIC SEPARATING IN ACCIDENT ON DEPLOYMENT OF AIR BAGS.

Unknown or Other
Filed Jan 10, 2018100,000 milesGA

2013 CHEVY AVALANCHE WITH 100K MILES HAS CRACKS IN DASHBOARD (ON RIGHT JUST ABOVE AIR BAG) AND (ON LEFT JUST ABOVE INSTRUMENT CLUSTER) ... HAPPENED OVERNIGHT - ONE DAY FINE / NEXT DAY CRACKED ... LOOKS LIKE A SAFETY HAZARD TO ME.

Structure › Body
Filed Nov 29, 201736,500 milesIL

DASHBOARD CRACK AT LEFT FRONT CORNER OF PASSENGER SIDE FRONT AIRBAG. VEHICLE WAS STATIONARY. FEAR THAT CRACK WILL PUNCTURE AIRBAG UPON DEPLOYMENT. DASHBOARD PLASTIC WAY TOO THIN.

Structure › Body
Filed Nov 28, 201746,000 milesFL

DOOR HANDLE BOLT ANCHORS BREAKING AND FAILING. BOTH READ DOOR HANDLES HAVE HAD TO BE REPLACED. WHEN THEY FAIL THE DOOR HANDLE PULLS OUT FROM THE DOOR PANEL AND EVENTUALLY WILL BREAK APART.

Air Bags
Filed Nov 28, 2017FL

I RECEIVED A NOTICE IN THE MAIL ABOUT A POSSIBLE RECALL OF THE TAKATA AIRBAGS.

Visibility/Wiper
Filed Nov 19, 201746,500 milesFL

THE WIPERS STARTED GOING SLOW THEN STOPPED BLOCKING VIEW. CHECKING ONLINE EVERYONE SEEMS TO BELIEVE THE WIPER SYSTEMS TRANSMISSION POINTS ARE FAILING. THIS IS VERY DANGEROUS WHEN IT'S RAINING AND YOU LOSE YOUR WIPERS.

Unknown or Other
Filed Oct 9, 201748,000 milesFL

CRACKED DASHBOARD ON TOP OF AIRBAG. SAFETY ISSUE IF AIRBAG DEPLOYS.

Structure
Filed Sep 11, 2017DC

2013 GM AVALANCHE. CONSUMER WRITES IN REGARDS TO DASH CRACKS/DAMAGE AROUND AIRBAG AREA. *LD THE CONSUMER STATED THE DASHBOARD HAD TWO CRACKS. THE CONSUMERS BELIEVES THIS COULD AFFECT THE AIRBAGS DEPLOYING. UPDATED 09/11/2017*JS

Air Bags
Filed Sep 5, 201772,000 milesMI

TAKATA RECALL: 2013 CHEVY AVALANCHE LTZ CRACKING AND SEPARATING DASHBOARD ALONG WITH RATTLING AROUND THE PASSENGER SIDE AIRBAG HOUSING. SAFETY HAZARD !!

Unknown or Other
Filed Aug 16, 201750 milesTX

THE DASHBOARD CRACKED SOON AFTER I PURCHASED THE VEHICLE AND THE DEALERSHIP SAID THAT IT'S NOT A SAFETY ISSUE FOR THEM TO LOOK INTO. IT'S SUCH A DISTRACTION WHILE DRIVING WHEN THIS SHOULDN'T HAVE HAPPEN BEING I BOUGHT THIS VEHICLE FOR THE STAND UP VALUE AND REPUTATION OF CHEVY. I GOT INTO MY TRUCK AFTER BEING PARKED IN MY JOB PARKING LOT AFTER A LONG DAY AT WORK AND TO COME OUT TO SEE MY DASHBOARD CRACKED. THE QUALITY OF CHEVY HAS TO IMPROVE AND THIS MAY CAUSE ACCIDENTS AND NOT TO MENTION THE CHEVY NAME TO BE TARNISHED CAUSE THE LACK OF CONCERN FOR THERE DEDICATED CUSTOMERS.

Air Bags
Filed Aug 14, 2017AL

PASSENGER SIDE OF DASH HAS CRACKS ADJACENT TO AND CONNECTED TO PASSENGER DASH AIR BAG COMPARTMENT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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