BOTH FRONT BRAKES ON THIS VEHICLE WORE EVENLY, PAPER THIN IN 8000 MILES - THIS IS ABNORMAL SINCE MY OLD ASTRO WENT MORE THAN20,000 MILES AND STILL HAD PLENTY LEFT WHEN I CHANGED THEM - BOTH WHEELS SPIN FREELY WITHOUT BINDING - MY BEST GUESS IS THAT THE BACK BRAKES MAY NOT BE GRABBING (OR THE FRONTS MAY BE GRABBING TOO HARD - CHEVROLET IS TRYING TO BLAME MY DRIVING - THIS IS VERY DANGEROUS SINCE IF THE LINING WEARS OFF IT WILL PULL TO THAT SIDE WHILE BRAKING AND POSSIBLY CAUSE A CRASH - I DO NOT RIDE MY BRAKES AND DO ALL HIGHWAY DRIVING - BRAKES ARE SUPPOSED TO LAST LONGER THAN 8000 MILES. *AK
1999 Chevrolet Astro complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
THE TRANSMISSION HAS A DANGEROUS PROBLEM - WHEN SHIFTING FROM PARK TO REVERSE IT WORKS NORMAL - WHEN SHIFTING FROM NEUTRAL OR DRIVE TO REVERSE IT TAKES 3-5 SECONDS TO ENGAGE - THIS IS NOT EVIDENT IN THE OTHER TWO CVEVROLETS THAT I OWN (ONE HAS THE SAME TRANSMISSION) - THIS IS DANGEROUS SINCE IF YOU ARE PARKING ON A GRADE YOU RELEASE THE BRAKES TO BACK UP IT STARTS TO ROLL FOREWARD BEFORE THE REVERSE ENGAGES - IT IS ALSO KIND OF DANGEROUS WHILE MAKING A U-TURN SINCE WHILE WAITING FOR REVERSE TO ENGAGE ANOTHER CAR CAN COME FLYING TOWARD YOU - THEN IF YOU "GIVE IT GAS" TOO SOON IT SPINS AND GRABS SUDDENLY MAKING THE CAR "JERK". *AK
WHEN VEHICLE IS IN A STARTING POSITION IT SHAKES AND LOSES POWER. *AK
WHILE DRIVING 20-30 MPH AND UPON APPLYING THE BRAKES PEDAL WENT TO THE FLOORBOARD, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
VEHICLE EXPERIENCED A NO START CONDITION INTERMITTENTLY. DEALER ATTEMPTED 6 TIMES TO FIX VEHICLE , BUT COULD NOT DETERMINE THE CAUSE. *AK
WHILE MAKING A LEFT TURN SEAT BELT CAME UNLATCHED ON THE MIDDLE RIGHT OF CAPTAIN'S SEAT. THIS CAUSED CONVERTIBLE CHILD SEAT TO MOVE AND CHILD TO HIT HEAD ON THE WNDOW . CHILD WAS NOT INJURED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
WHILE DRIVING DOWN THE STREET AND COMING TO A STOP SIGN VEHICLE WOULD NOT STOP, AND VEHICLE WENT THROUGH, AND STILL WOULD NOT STOP. CONSUMER HAD TO TURN T VEHICLE OFF, FINALLY IT STOPPED. *AK
ENGINE FAILS WITHOUT WARNING, LOOSE BRAKES AND STEERING, THIS HAS HAPPENED ATLEAST 10 TIMES, HAS BEEN IN THE SHOP THREE TIMES. ALSO TURN SIGNALS AND EXHAUST SYSTEM REPLACED WITHIN FIRST 6 MONTHS OF OWNERSHIP
THE SLIDING DOOR DOESN'T HAVE ANY SAFETY LOCK TO PREVENT IT FROM CLOSE UNESPECTEDLY, CAUSING MY CHILDRENS TO GET INJURED. *AK
WHILE DRIVING ABOUT 20 MPH VEHICLE STALLED WITHOUT PRIOR WARNING, CONSUMER DROVE TO A SIDE OF ROAD, AND VEHICLE HAD TO BE TOWED. A TECHNICIAN STATED THAT STALLING WAS CAUSED BY A PINCHED COIL WIRE WHICH HAD TO BE REROUTED. *AK *ML
HAVE REPEATED PROBLEMS WITH NOISES THAT DEALERSHIP CAN NOT LOCATE. HAVE TAKEN THE VEHICLE ON SEVERAL OCCASIONS AND HAVE BEEN WITHOUT VEHICLE FOR OVER 30 SPORATIC DAYS. *AK
BRAKE PEDAL WAS TOO CLOSE TO ACCELERATOR PEDAL. THE BRAKE PEDAL WAS BENT TO THE RIGHT, AND THE DRIVER'S FOOT BECAME LODGED UNDER THE BRAKE PEDAL, PREVENTING HER FROM STOPPING THE VEHICLE, RESULTING IN AN ACCIDENT. *AK *ML
WHEN APPLYING THE ABS BRAKES ON WET PAVEMENT FRONT BRAKES LOCK UP, CAUSING EXTENDED STOPPING DISTANCE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
-VEHICLE STALLS @ LOW SPEEDS IN BOTH DIRECTIONS & DEALER IS UNABLE TO DIAGNOSE OR REPAIR THE ISSUE. - REAR DIFFERENTIAL HAS BEEN SERVICED MULTIPLE TIMES. *AK
HAS FAILED TO START ON SEVERAL OCCASIONS, NOTICED STRONG BURNING ODOR FROM UNDER HOOD THIS MOST RECENT TIME ELECTRICAL COMPONENTS UNDER HOOD WERE VIBRATING AND SMOKING. PROCEDING THAT ALL ELECTRCIALL COMPONENTS OF VEHICLE HAVE FAILED INCLUDING INTERIOR LIGHTS, HORN HAZARD LIGHTS, ALARM SYSTEM. TRANSMISSION SLIPS AND SLAMS INTO GEAR VIOLENTLY AT HIGHER SPEEDS USUALLY ON FREEWAY. DEALERSHIP SAYS NO PROBLEM PICKED UP BY ON BOARD COMPUTERS. *AK
NO SUMMARY
ABS FAILED. YH
THE WHEEL BEARINGS ON THE FRONT WHEELS ARE SPILLING QUITE A BIT OF GREASE ON THE RIMS. THE DEALER WAS CONTACTED ABOUT THIS PROBLEM. THE DEALER WAS NOT ABLE TO DO ANYTHING ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
CARPET IS NOT STUCK TO THE FLOOR .CARPET SLIPS AND SLIDES. *AK
DEFECTS LISTED AS AWD AND TRANSFER CASE MAY BE SAME PROBLEM AND WERE EXPERIENCED FROM THE FIRST 300 MILES AND ON (UPON SLOWING DOWN OR ACCELERATING A "CLUNK" WAS HEARD AND FELT FROM THE FRONT END ALSO WHEN CORNERING THE VEHICLE "LURCHED/WHEELS GRABBED" LIKE IT WAS STUCK IN 4WD. IN JULY IMMEDIATLY AFTER IT HAD BEEN INTO THE DEALER TO BE SERVICED AGAIN THE BRAKES CAUSED THE VAN TO PULL LEFT AT 35-50 MPH AND WHEN SLOWED FOR CORNERS WOULD SOUND LIKE "LOOSE PARTS RUBBING TOGETHER". IN AUGUST OF 1999 (JUST BEFORE THE REPLACEMENT TRANSFER CASE CAME IN) VAN HIT LOOSE GRAVEL TRAVELING AT 45-50 MPH, PULLED ONTO SOFT SHOULDER, FORWARD ABOUT 12 FT, CAUGHT TRACTION AND CAME UP ON ROAD, FRONT LEFT WHEEL WAS OFF GROUND WHEN IT CAME DOWN THE TIRE POPPED OFF THE BEAD, WHEEL GROUND INTO PAVEMENT, FLIPPING VAN ON FRONT, LEFT SIDE/CORNER, THEN ONTO HOOD AND WINDSHIELD, THEN ONTO FULL RIGHT SIDE THEN UPRIGHT CROSSWAYS IN LANE IT HAD BEEN TRAVELING IN. THE VAN WAS TOTALED.
FLOOR MAT ON DRIVER'S SIDE CONTINUOUSLY MOVES UNDER BOTH BRAKE AND ACCELERATOR PEDALS, CAUSING ERRATIC OPERATION WHEN IT OCCURS. BELIEVED THIS IS A SAFETY FACTOR WHICH SHOULD BE LOOKED INTO BY NHTSA. MANUFACTURER OF THE FLOOR MAT WAS NOTIFIED .*AK
THE L SHAPE METAL BRACKET THAT ATTACHES THE SLIDING DOOR TO THE VAN, IS AN INCH ABOVE THE PASSENGER'S HEAD. MANUFACTURER WAS NOTIFIED ABOUT PROBLEM. THE VAN WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP COULD NOT CORRECT THIS PROBLEM.
ENGINE MISFIRES AND RUNS POORLY SETTING OFF THE "CHECK ENGINE SOON" LIGHT. THE FIRST TIME WE TOOK IT TO THE DEALER I WAS TOLD THIS IS VERY COMMON IN ASTRO VANS AND I SHOULD NOT USE CHEVRON GAS. I THOUGHT THIS WAS STRANGE ADVICE BECAUSE I NEVER USED THAN BRAND OF GAS. I HAD A RECORD OFF ALL THE BRANDS OF GAS I USED BUT THE DEALER WAS NOT INTERESTED AND I WAS ONLY TOLD TO SWITCH BRANDS. THE SECOND TIME I BROUGHT THE VAN IN FOR THE SAME PROBLEM I WAS TOLD TO SWITCH BRANDS AGAIN. NOW THERE ARE NO BRANDS LEFT TO TRY. EACH TIME THE DEALER ADDED A CLEARNER TO THE GAS TANK AND IDLED THE CAR FOR 45 MINUTES TO "CLEAN" THE STICKING INJECTORS. THE VAN ALSO GETS VERY BAD GAS MILEAGE. I WROTE A LETTER TO GM AND I WAS TOLD THAT IT WAS A TECHNICAL PROBLEM THAT THE DEALER MUST SOLVE.
VEHICLE EXPERIENCING VIBRATION IN THE FRONT END AT SPEEDS RANGING FROM 60 TO 75 MPH. HOWEVER, VEHICLE WAS TAKEN TO DEALER ON (3) DIFFERENT OCCASIONS, DEALER COULD NOT FIND PROBLEM. *YC
DURING A MODERATE BRAKING THE VEHICLE WILL PULL TO THE LEFT SIDE. IT IS VERY DANGEROUS DUE TO YOU HAVE TO HOLD THE STEERING WHEEL WHILE BRAKING TO KEEP FROM PULLING INTO ONCOMING TRAFFIC.
LEASED VEHICLE. REAR CARGO DOOR HINGE AND LATCH SLIPPED OFF AND OPENED TOTALLY TO 180 DEGREES. DEALER CONTACTED, AND STATED THAT IT WAS AN ERROR IN DESIGN. PROBLEM STILL EXISTS. *AK
BRAKE PEDAL WAS SET TOO HIGH , AND WHEN APPLYING BRAKES VEHICLE WOULD PULL HARD TO THE RIGHT. VEHICLE BEEN IN / OUT OF DEALER'S SHOP AND NOTHING COULD BE FOUND. *AK
COMPACT DISC PLAYER CEASED TO WORK WITHIN 1 WEEK OF PURCHASE. DEALER REPLACED UNIT.
FRONT PASSENGER SEAT BELT LOCKED UP. THIS OCCURRED WITHIN 1 MONTH OF PURCHASE. BROUGHT VEHICLE INTO DEALER AND DEALER SAID HE REPLACED UNIT. FIVE MONTHS LATER, SAME PROBLEM OCCURRED WITH FRONT PASSENGER SEAT BELT, AND I AM SCHEDULED TO BRING IN VEHICLE TO HAVE UNIT REPLACED. *AK
WHENEVER DRIVING VEHICLE AND PUTTING TRANSMISSION INTO REVERSE, VEHICLE WILL SHUTDOWN WITHOUT PRIOR WARNING. *AK
VEHICLE HAS HAD CONTINUALLY FAILURES WITH THE POWER STEERING SYSTEM (8 POWER STEERING PUMPS, 2 GEAR BOXES, 2 POWER STEERING PRESSURE LINES REPLACED), DAMAGE TO SERPENTINE BELT FROM FLUID LEAKAGE ON ONE OCCASION. MJS
THIS VAN SHUTS DOWN,WITHOUT WARNING, ANYWHERE, HAS BEEN IN SHOP TWICE SINCE PURCHASED ON DECEMBER 5, 1998, THE REAR HEATING STOPPED WORKING JAN-22-1999. *AK
WHEN WATER IS ON THE WHEELS THE WATER GETS TRAPPED INSIDE OF THE WHEEL. IF THE WATER FREEZES, THE WHEELS WILL BE UNBALANCED. DEALER WAS CONTACTED AND IS AWARE OF THE PROBLEM, THEY CANNOT DUPLICATE THE PROBLEM. *AK *ML
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Chevrolet Astro → · Every Astro year → · How the figures are calculated →