Page 2 of 3 · complaints 51–100 of 133

1999 Chevrolet Astro complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Steering › Hydraulic Power Assist System1 injured
Filed Oct 27, 2002MI

BENT AND TWISTED FINGERS. THE TEXTURE (FINISH) WORE OFF THE STEERING. THE STEERING SYSTEM ON THIS ASTRO IS STIFF "HIGH EFFORT" REQUIRED BY THE DRIVER TO HOLD THE WHEEL AND ALSO TURN. WHEN MAKING A TURN THE WHEEL BECOMES HARDER TO HOLD. TOO MUCH CASTER? THE FINISH WORE OFF THE WHEEL AND THUS A REPLACEMENT WAS PROVIDED BY THE DEALER AT GETTLES AUTO MALL IN SEBEWAING. I LEARNED AT THAT TIME THAT MANY DRIVERS WERE COMPLAINING THAT THE STEERING WHEELS WERE BECOMING SLIPPERLY, DIFFICULT TO HOLD. AT THE TIME MY RIGHT TENNIS ELBOW SYMPTON WAS VERY PAINFUL, AND LATER MY RIGHT SHOULDER BECAME PAINFUL. THIS IS BECAUSE OF THE TIGHT STEERING SYSTEM ON THIS VAN. THIS STIFF STEERING DESIGN DEFECT IS NOT CONSIDERATE OF THE HUMAN TOLERANCE FOR THIS TIGHT STEERING AND AS A RESULT THE JOINTS, MUSCLES, TENDONS BECOME CRIPPLING PAINFUL. FINGERS BECOME TWISTED AND BENT. A FRIEND OF MINE HAS A 1988 ASTRO AND HIS FINGERS ARE BENT AND TWISTED, AND HE HAS CRONIC LEFT SHOULDER PAIN. MR. GILBERT MATTSON. PLEASE CONTACT ME. 989-665-2311 DT

Power Train › Automatic Transmission
Filed Oct 17, 20029,536 milesIL

WHILE DRIVING THE VEHICLE WOULD SURGE AND JERK THEN CLUNK, THE DEALER HAS ATTEMPTED TO REPAIR THE VEHICLE SEVERAL TIME BUT THE PROBLEM RESURFACES, OTHER FAILURES INCLUDE PCM FAILED CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE, THE GAS GAUGE JUMPS FROM FULL TANK TO EMPTY CAUSING THE VEHICLE TO RUN OUT OF GAS, REAR DOOR HANDLE BROKE TWICE, DRIVERS SIDE WINDOW MOTOR WAS REPLACED AND THE AIR BAG LIGHT WOULD FLICKER ON AND OFF. *TS *NLM

Suspension › Front
Filed Sep 8, 2002CA

THIS IS AN INTERMITTENT FAILURE WHICH WAS REPAIRED ONCE AT MANUFACTURER'S EXPENSE AND IS NOW OCCURRING INTERMITTENTLY AGAIN BUT WITH MORE FREQUENCY. I AM BEING TOLD BY CHEVROLET THAT IT IS MY PROBLEM NOW AND I MAINTAIN THAT THIS IS AN INHERENT PROBLEM WITH THE VEHICLE AND THEY ARE RESPONSIBLE FOR HELPING ME REPAIR THIS MAJOR PROBLEM WITH THE SUSPENSION OF THIS AWD VEHICLE.*AK

Power Train › Driveline › Driveshaft
Filed Aug 19, 2002CA

WHILE DRIVING,VEHILCE STARTED ZIG ZAGGING, UNABLE TO STEER VEHICLE. DRIVESHAFTAND AXLE FELL OFF.DEALER CONTACTED.*AK

Air Bags › FrontalCrash1 injured
Filed Aug 19, 2002CA

IN A FRONTAL COLLISION NONE OF THE AIR BAGS DEPLOYED ON IMPACT, CAUSING MAJOR INJURIES TO DRIVER.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 16, 2002MN

AT 29,000 MILES THE FRONT BRAKE ROTORS, BEARINGS AND PADS HAD TO BE REPLACED. WHEN I COMPLAINED THAT THIS WAS LOW MILES FOR BRAKES TO FAIL, THE MANAGER SAID THE BRAKES GO OUT EARLY ON THIS MODEL BECAUSE THE BACK BRAKES WERE NOT SO GOOD SINCE THE SELF ADJUSTING WAS NOT RELIABLE. I WROTE TWICE TO GM ASKING FOR CLARIFICATION. I SPOKE TO THE MANAGER;S BOSS WHO SAID I WOULD REPLACE BRAKES EVERY 30,000 MILES BECAUSE THE BRAKES WERE LIGHT FOR THE VAN WEIGHT. NOW AT ABOUT 43,000 I AM AGAIN HAVING BRAKE PROBLEMS. SEEMS WRONG TO ME. ITEM 2 -AT 35,425 MILES I REPORTED WHEN THE VAN WAS IN FOR SERVICE THAT I PUSH THE GAS PEDAL DOWN AND THE VAN JUST DID NOT WANT TO GO. THEN IF YOU HELD THE PEDAL DOWN AFTER A BIT, THE VAN WOULD JUMP FORWARD BECAUSE IT SUDDENLY GOT GAS. THIS WAS BAD WHEN ANYTHING WAS AROUND CLOSE BECAUSE OF THE SUDDEN ACCELERATION. THE SHOP SAID THEY WOULD REPLACE A PART UNDER WARRANTY. I THINK IT WAS CALLED A THROTTLE BODY, BUT I AM NOT SURE. THEY REPALCED NOTHING. THEY CLEANED THE THROTTLEBODY PLATE. THE PROBLEM IS NOW MORE NOTICABLE. FROM DISCUSSION WITH OTHER PEOPLE, IT SEEMS THIS LACK OF GOING AS YOU PUT THE PEDAL DOWN, AND THEN THE SURGING AHEAD IS HAPPENING TO MANY PEOPLE. THIS COMES FROM AN INTERNET CAR PROBLEM CHAT SITE. *AK

Electrical System › Wiring › Interior/Under DashFire
Filed Aug 5, 2002MA

WITH NO ONE IN THE CAR, LEFTSIDE DOOR, THE SWITCH THAT CONTROLS THE OUTSIDE MIRRORS STARTED ON FIRE. LUCKLY I WAS NEAR THE CAR WITH A FRIEND AND SAW THE RUNNING LIGHTS ON THE CAR FLASHING AND THE DOOR SWITCH ON FIRE. BY PULLING THE BATTERY CABLE OFF WE STOPPED THE FIRE. THE DRIVERS DOOR AND SWITCH WHERE BURNED. THE CAR DROVE HOME. ON THE WAY TO WORK THE NEXT DAY THE CAR HEADLIGHTS CAME ON AND WOULDN'T GO OFF, THEN THE HEAT MOTOR STARTED GOING ON AND OFF. I LEFT THE CAR WITH NORWOOD MOTORS TO CHECK OUT UNDER WARRANTY. MY DAYS MAY BE OFF A DAY OR TWO, BUT AFTER A FEW WEEKS THE SERVICE DEPARTMENT COULD NOT FIND THE PROBLEM AND JUST REPLACED THE MAIN WIRE HARNESS. BECAUSE IT WAS A FIRE THE DEALERSHIP TOLD ME IT WAS NOT COVERED UNDER WARRANTY, AND I HAD TO USE MY CAR FIRE INSURANCE. I AM STILL BLOWING FUSES 20 AMP FUSES TO THIS DAY, I AM VERY EXPERIENCE IN THE FIELD WE ARE TALKING, I PERSONALLY I BELEIVE THE DOOR LOCKS WHICH ARE THE 20 AMP FUSE, IS BACK FEEDING TO THE LOW AMPERAGE SWITCH AND FEEDING BACK AND BURNING WIRES IN THE HARNESS. I'VE SAVED THE ORGINAL HARNESS. THIS PROBLEM CAN BE SOLVED WITH DIODES THAT ONLY ALLOW THE CURRENT TO FLOW ONE WAY. CHILDREN IN A CAR WITH NO KEYS CAN CAUSE THIS A CONDITION. THIS IS NOT A FIRE ACCIDENT, IT'S A WIRING DESIGN THAT NEEDS UPDATING. I COULDN'T GET ANYWHERE WITH CHEVROLET, OR THE CHEVY DEALERSHIP, BECAUSE IT'S A CAR INSURANCE PROBLEM KNOW. SO I AM WORKING MY WAY INSURANCE DEPARTMENTS, AND NOT THE CHEVROLET, WHICH PUTS ME IN THE MIDDLE

Steering › Hydraulic Power Assist › Pump
Filed Jul 24, 2002MN

CONSUMER STATES THAT WHILE DRIVING, THE POWER STEERING PUMP FAILED. *SLC *DT

Latches/Locks/Linkages › Doors › Latch
Filed Jul 8, 2002CA

DOOR LOCKS WILL NOT LOCK AT TIMES, AND WILL NOT UNLOCK AT OTHER TIMES. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER FEELS THAT THIS IS AN UNSAFE PROBLEM. *SCC

TiresCrash
Filed May 28, 2002PA

ON THE WAY HOME FROM A CONFERENCE I NOTICED MY LEFT TIRE MAKING NOISE, I INSPECTED IT VISUALLY AND FOUND NO OBVIOUS PROBLEMS, I PROCEEDED HOME AND HAD A BLOW OUT OF THE TIRE WHICH I FOUND OUT LATER TO BE RELATED TO A DEFECTIVE IDLER ARM. THIS IN TURN CAUSED ME TO HAVEA ACCIDENT WITH DAMAGE TO MY VAN AND ANOTHER CAR. AT 57000 (APPROXIAMATE) MILES THE IDLER ARM SHOULD NOT HAVE BEEN WORN THAT SEVERELY TO CAUSE AN ACCIDENT. I WOULD LIKE TO SEE SOMEONE INVESTIGATE THIS PROBLEM AND SEE IF OTHER ASTRO VANS HAVE HAD THIS PROBLEM BEFORE. THANK YOU. *AK

Seats › Front Assembly › ReclinerCrash1 injured
Filed Apr 22, 2002NC

IN REAR END ACCIDENT DRIVER SEAT FLEXED FORWARD, CAUSING HIM TO INJURE HIS BACK, AND NECK. *AK

Steering › Gear Box (other Than Rack and Pinion)
Filed Apr 19, 2002CA

CONSUMER STATES THAT THE STEERING GEAR BOX IS NOT WORKING PROPERLY, THE CONSUMER CANNOT DRIVE THE VEHICLE CORRECTLY AND THE CONSUMER HAS HAD THE STEERING GEAR BOX REPLACED THREE TIMES ALREADY BUT THE PROBLEM STILL EXIST. NLM. THE MANUFACTURER CLAIMS THAT THE STEERING PROBLEM WAS CAUSED BY OIL LINE CONFIGURATION AND THE PROBLEM WAS CORRECTED BY MAKING A NEW DESIGN. *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 17, 2002WI

CONSUMER STATED ROTORS ON VEHICLE HAD WARPED. HAD REPAIRED. THE ROTORS WAS WARPED AGAIN. HAD TO HAVE REPAIRED THIS IS A CONTINOUS PROBLEM. NLM

Tires › Temporary/Emergency Spare Tire
Filed Apr 16, 2002CD

UNIROYAL,HIDE A WAY, T155/80D18, ON A 200, CHEVROLET, ASTRO, SPARE TIRE HAS DEEP CRACKS ALL AROUND THE SIDEWALL.*AK.*JB

Exterior Lighting › Headlights
Filed Mar 30, 2002WA

WE HAVE CONTACTED AND EVEN WENT TO CHEVY DEALER FOR BOTH PROBLEMS NO HELP AT ALL. NO SAFETY DEFECT LISTED. *AK

Air Bags › FrontalCrash1 injured
Filed Mar 25, 2002IA

AIR BAGS DID NOT DEPLOY IN A NEARLY HEAD-ON CRASH AT AN ESTIMATED SPEED OF 60 MPH. RELATIVE SPEED MAY HAVE BEEN LESS, BECAUSE VEHICLE WHICH THIS VAN HIT WAS SLIDING BACKWARDS IN THE SAME DIRECTION OF TRAVEL AS THE VAN. HOWEVER, CLOSING SPEED HAD TO BE SIGNIFICANT TO CAUSE IT TO BE DAMAGED BEYOND REPAIR WITHIN ITS $13,000 VALUE. VEHICLE WAS A TOTAL LOSS. WE HAVE OWNED THIS VEHICLE SINCE NEW, NO MODIFICATIONS HAVE BEEN MADE TO IT, AND IT HAD NEVER BEEN IN AN ACCIDENT BEFORE THIS. DIGITAL PHOTOS OF DAMAGED VEHICLE ARE AVAILABLE IF DESIRED. *AK

Steering › Hydraulic Power Assist System
Filed Mar 20, 2002PA

VEHICLE LOSES BRAKES AND POWER STEERING DUE TO A PIN BREAKING IN POWER STEERING. DEALER CONTACTED. *AK *TT

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Mar 19, 2002AL

WHILE DRIVING APPLIED ON BRAKES AND CONSUMER WAS NOT ABLE TO COME TO A STOP. MECHANIC HAS BEEN NOTIFIED.*AK

Air Bags › FrontalCrash2 injured
Filed Jan 31, 2002IL

WAS IN FRONT IMPACT HEAD-N COLLISION ON 12/12/01. SPEED BETWEEN 40 AND 65 MPH. AIRBAGS FAILED TO DEPLOY.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 22, 2002NJ

BRAKES HAVE BEEN SEVERLY WORN OUT*AK CONSUMER STATED THE SEATBELTS, ARM RESTS, CONSOLE THE TRIM ON THE SEAT CUSHION HAS TORN, THERE IS WIND NOISE FROM HIGH TOP ROOF, WINDOW IS LOOSE, RADIO IS INOPERATIVE, POWER STEERING FLUID LEAKING, STEERING COOLUMN IS MAKING A NOISE, WEATHERSTRIP COMING OFF OF BACK DOOR, TIRES SHAKE, THERE IS A HARD THUMP WHE GOING OVER BUMPS, CIGARETTE LIGHTER IS INOPERATIVE,TRANSMISSION SHIFTS HARD, PRESSURE GUAGE GETS STUCK, WINDOW GETS STUCK, THERE ARE NO LOW BEAM LIGHTS, WINDSHIELD WIPERS ARE INOPERATIVE, DOOR LOCK DO NOT COME ALL THE WAY UP, THE FRONT END OF VEHICLE DIPS, AND THE SHOCKS FEEL WEAK, THE LIFGATE DOES NOT STAY OPEN, INTERIOR LIGHTS STAY ON TO LONG, VEHICLE REMOTE IS INOPERATIVE, SLIDING DOOR IS HARD TO OPEN AT TIMES, OIL PRESSURE GUAGE READS HIGH, REFRIGERATOR NOT OPERATING FROM REAR SOCKET, HEATING SYSTEM IS INOPERATIVE, BATTERY GOES DEAD.*SLC

Power Train › Automatic Transmission
Filed Nov 23, 2001IN

NO REVERSE ! WHILE DRIVING, SLOWED DOWN TO MAKE A RT. TURN HEARD A LOUD NOISE . THE VAN THEN STARTED TO SHIFT DIFFERENTLY, LIKE THERE WASN'T A FIRST GEAR . DROVE VAN HOME PARKED IT . NEXT DAY STARTED VAN UP WENT TO SHIFT IN REVERSE VAN WOULD NOT MOVE. SHIFTED TO DRIVE AND WENT FORWARD. PARK VAN IN GARAGE AND LOOKED AT LINKAGE UNDER VAN SAW NO PROBLEMS. MUST BE INTERNAL.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Nov 19, 2001WV

ACCELERATOR STICKS ON STARTING OUT, DEALER ADVISED THAT PROBLEM WAS DUE TO CARBON BUILD UP IN THROTTLE BODY AND IS NORMAL. THIS IS NOT A NORMAL PROBLEM AND I SUSPECT A DESIGN PROBLEM, AS NO OTHER MANUFACTURE I HAVE HEARD OF HAS THIS PROBLEM, DEALER DID ADVISE THEY WERE HAVING PROBLEMS WITH CHEVROLET PICKUPS. I CONTACTED GENERAL MOTORS FOR ASSISTANCE IN A REFUND AND TO NOTIFY THEM OF THE DEFECT ON 8/2/2001 VERBALLY AND PUT IN A WRITTEN CLAIM ON 8/14/2001 IN A LETTER. I WAS ADVISED VIA TELEPHONE 11/19/2001 THAT NO ASSISTANCE WOULD BE PROVIDED AND THAT CARBON BUILD-UP CAUSING A STICKING ACCEL. WAS A NORMAL MAINTAINCE ITEM. IT MAY BE NORMAL ON AN ASTRO, BUT IT SURE IS NOT ON ANY CAR THAT I AM AWARE OF OR HAVE DRIVEN IN THE LAST 38 YEARS. *AK

Visibility › Windshield1 injured
Filed Nov 5, 2001NY

SIDE WINDOW SLAMMED SHUT NEARLY CATCHING MY DAUGHTERS HAND. SHE DID INJURY HER HAND.

Power Train › Automatic Transmission
Filed Aug 26, 2001MI

WILL BE CONTACTING MANUFACTER AND DEALER ON 8/27/2001. NO SAFETY DEFECT.

Vehicle Speed Control
Filed Aug 7, 2001MN

VEHICLE BEGAN TO LUNGE OR SURGE FOWARD, WHILE CONSUMERS FOOT WAS PRESSED DOWN ON THE BRAKE PEDAL, AT TIMES THE IDLE WOULD REACH A HIGH RPM THAT IT SEEMED AS IF VEHICLE WOULD GO OUT OF CONTROL.*JB

Power Train › Manual Transmission
Filed Aug 2, 2001VT

THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN SHIFTING HARD FROM 1ST TO 2ND GEAR DUE TO PREMATURE TRANSMISSION FAILURE . *YH

Vehicle Speed Control
Filed Jun 26, 2001NV

WHILE COMING TO A STOP AND WENT TO PULL INTO AN INTERSECTION AND VEHICLE CHOKED OUT AND STALLED. CONSUMER WAS ABLE TO START VEHICLE, BUT IT STALLED OUT AGAIN. CONTACTED DEALER, AND DEALER HAS NOT DONE ANYTHING.*AK

Seat Belts › Front › Retractor
Filed Jun 25, 2001VA

PASSENGER SEAT BELT WOULD TIGTHEN ITSELF WHILE TRAVELING, AND INTERMITTENTLY UNABLE TO RELEASE SEAT BELT WHEN NEEDED. VEHICLE BEEN IN / OUT OF DEALER SHOP ON SIX OCCASIONS, AND REPLACED BELT RETRACTORS SYSTEM TWICE. HOWEVER, PROBLEM STILL REOCCURRING. PROVIDE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 8, 2001CO

SERVICE ENGINE SOON LIGHT ILLUMINATED AND ROUGH RUNNING ENGINE, DEALER STATES PROBLEM IS WITH THE FUEL INJECTOR, HOWEVER THIS WILL BE CONSUMER'S FOURTH TIME TO THE DEALER FOR THE SAME PROBLEM, THE DEALER USES INJECTOR TREATMENT/CLEANER AS STATED IN SERVICE BULLETIN (00-06-04-003). POSSIBLY ENGINE RELATED. *SLC

Vehicle Speed Control
Filed May 5, 2001MN

ENGINE LUNGES/SURGES/ACCELERATES TO HIGH IDLE RANDOMLY WHILE BRAKE PEDAL IS PRESSED DOWN. DEALERSHIP REFUSES TO ACKNOWLEDGE PROBLEM SINCE BY VIRTUE OF ITS RANDOM NATURE, IT HAS NOT OCCURED WHEN THEY DRIVE IT. ASSISTANT SERVICE MANAGER SAID ON 5/4/01 THAT HE WOULD BE DEFRAUDING CHEVROLET IF HE PUT IN A PART THAT IN FACT DID NOT RESOLVE THE PROBLEM, EVEN THOUGH IT IS STILL UNDER FACTORY WARRANTY AND THE PROBLEM HAS BEEN PURSUED BY OWNER SINCE LAST FALL.*AK

Vehicle Speed Control
Filed Apr 30, 2001MN

ENGINE REVVS WHEN BRAKE PEDAL IS PRESSED DOWN AND LAUNCHES FORWARD. DEALER HAS REPLACED ROTORS/ ROTATED TIRES, AND HAD CONSUMER TO TEST DRIVE VEHICLE TO MAKE SURE IT WAS BEING DRIVEN WITH TWO FEET. DEALER COULDN'T GET VEHICLE TO DUPLICATE THE PROBLEM. DEALER HAS ASKED TO USE ONLY 2 BRANDS OF GAS. VEHICLE WAS LAST IN, IN MARCH. THE PROBLEM STILL EXSISTS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 27, 2001OH

IN EMERGENCY SITUATIONS WHEN CONSUMER HAS TO APPLY BRAKE HARD, PEDAL WILL GO TO FLOOR AND STAY THERE. BRAKING ACTION OKAY. *AK

Air Bags › FrontalCrash1 injured
Filed Apr 24, 2001WI

MY VEHICLE WAS STRUCK HEAD ON BY AN ONCOMING AUTO TRAVELING AT 45 MPH. MY VEHICLE WAS TRAVELING AT 35 MPH. THE IMPACT WAS AT 12:00. MY AIRBAG DID NOT DEPLOY NOR DID THE PASSENGER SIDE AIR BAG. I WAS 3 POINT BELTED AT THE TIME OF THE COLLISION. THE OTHER VEHICLE WAS A CHEVROLET BERRETA 2 DOOR AUTOMOBILE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 26, 2001CA

WHILE DRIVING ON HIGHWAY AT 60-65 MPH CONSUMER NOTICED A NOISE COMING FROM UNDERNEATH VEHICLE WHEN VEHICLE SUDDENLY CUT OFF WITHOUT PRIOR WARNING, CAUSING LOSS OF ALL POWER.ALSO, CONSUMER NOTICED GAS GAUGE HAD MOVED FROM A HALF TANK TO A FULL TANK. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Power Train › Automatic Transmission
Filed Mar 26, 2001CA

I HAVE COMPLAINED ABOUT THE TRANSMISSION BANGING WHEN GOING FROM 1ST TO 2ND GEAR. I WAS TOLD THAT THIS WAS NORMAL EVERYTINE I BROUGHT IT IN FOR A CHECK UP. THIS HAS BEEN GOING ON SINCE THE TIME I BOUGHT IT. THE TRANSMISSION FINALLY FAILED AT THE DATE MENTIONED. I LOST REVERSE BUT I HAD DRIVE. AS I DROVE IT HOME THE RPM'S WERE HIGH AND IT BARELY SHIFTED. I BARELY GOT IT HOME SINCE THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ALL THE WAY HOME. I LIMPED IT HOME THEN HAD IT TOWED IN THE NEXT MORNING. I GOT THE VAN BACK 6 DAYS LATER. NOW IT SLIPS BEFORE GOING TO INTO 1ST GEAR. IT NEVER DID THAT BEFORE WITH THE 1ST TRANSMISSION. IT ALSO SLIPS BETWEEN FIRST AND SECOND AGAIN. I WAS TOLD THAT WAS NORMAL. I HAVE DRIVEN 4 OTHER ASTRO VANS THE SAME YEAR AND MAKE AND THEY DO NOT SLIP BETWEEN GEARS. I KNOW THAT THE NEW TRANSMISSION IS GOING AGAIN AND I ONLY HAVE 1000 MILES ON IT.EVERYTIME I COMPLAIN ABOUT IT THEY ALWAYS SAY THAT IS NOT NORMAL. WHEN I FIRST BOUGHT THE VAN IT VIBRATED VERY BAD. I WAS TOLD THAT WAS NORMAL TOO. I HAD ONLY 75 MILES ON IT. THEY TOOK IT FOR A TEST DRIVE AND THEY TOLD BE THAT THE DRIVE SHAFT WAS BENT AND HAD TO BE REPLACED. THEY REPLACED THE DRIVE SHAFT 5 DAYS AFTER I BOUGHT IT. I AM FED UP WITH THIS. I TOLD THEM I AM TAKING THEM TO COURT IF THE TRANSMISSION FAILS AGAIN. THEY SAID THE REASON THE TRANSMISSION FAILED WAS FROM NORMAL WEAR AND TEAR. PLEASE HELP ME WITH THIS PROBLEM. THANKS. *AK

Power Train › Automatic Transmission
Filed Mar 20, 2001IL

02/01- DIFFERENTIAL FAILED, DEALER ESTIMATE TO REPAIR $3000;02/01 - O2 SENSOR AND SEALS FAILED; 08/00 - TRANSMISSION FAILED;03/00 WINDSHIELD LEAKS, WAS REPLACES; 03/00 REAR DOORS LEAK, WEATHERSTRIPPING REPLACED;03/00 COMPLAINED NUMEROUS TIMES ABOUT FRONT DRIVER SEAT MOVING WHEN BRAKES REPLACED;VEHICLE HESITATES WHEN GAS PEDAL IS PRESSED; WHEN PRESSING ON BRAKE , YOU ALSO PRESS ON GAS PEDAL. *AK

Visibility › Power Window Devices and Controls
Filed Mar 1, 2001UT

DRIVER SIDE WINDOW WILL GO DOWN BUT MOTOR HEATS UP TRYING TO GO UP. 3 OF OUR FRIENDS HAVE SAME ISSUE. DEALER SAYS IT IS A $250 FIX. FOR A 1999 VEHICLE THIS SHOULDN'T HAPPEN. UTAH SAFETY INSPECTION WON'T PASS THIS OFF. IF YOU SURVEYED ASTRO OWNERS YOU WOULD FIND THE SAME ISSUE.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Jan 24, 2001OK

ACCELERATOR MALFUNCTIONS AND SOME TIMES ACCELERATOR WILL STICK ON IMMEDIATELY AFTER DEPRESSING IT. THE VEHICLE IS UNSAFE. *YH

Structure › Body › Door
Filed Jan 10, 2001CA

WHEN VEHICLE IS ON AN INCLINE SIDE SLIDING DOOR WILL NOT CATCH AND FAILS TO SECURE FIRMLY. DEALERSHIP IS AWARE OF PROBLEM.*AK WHEN THE INCLINE IS GREATER, THE SLIDING DOOR DOES NOT CATCH AT ALL ACCORDING TO THE DEALER. *YH

Service Brakes, Hydraulic › Pedals and Linkages
Filed Jan 5, 2001IN

WHILE ATTEMPTING TO STOP THE CONSUMERS FOOT HIT BOTH THE BRAKE AND ACCELERATOR PEDAL CAUSING THE VEHICLE NOT TO STOP, CONSUMER BELIEVES THE BRAKE PEDAL AND ACCELERATOR ARE TOO CLOSE TOGETHER. NLM

Electrical System › Ignition
Filed Dec 29, 2000AZ

WAS DRIVING 65MPH WHEN VEHICLE SUDDENLY DIED OUT. LOST POWER STEERING & BRAKES. CRUISE CONTROL WENT OUT FIRST. POWER DOOR LOCKS FAILED TO WORK. WOULD NOT RELEASE TO OPEN THE DOORS. TOOK VEHICLE TO DEALER FOR THE DEFECTIVE PARTS & HAD THEM REPAIRED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Dec 4, 2000WV

BRAKES PADS ARE WEARING EXCESSIVELY. FRONT BRAKES/ ROTORS & WHEEL BEARING WERE ALL REPLACED. CONSUMER RECEIVED A PHONE CALL FROM GMC. APPARENTLY, THEY KNOW OF PROBLEM, BUT NO RECALL WAS ISSUED. *AK SOMETHING IN THE BRAKE SYSTEM IS MALFUNCTIONING, ACCORDING TO THE CONSUMER. *YH

Air Bags › FrontalCrash2 injured
Filed Oct 25, 2000NY

CONSUMER WAS TRAVELING ABOUT 35MPH ON A SIDE STREET AND ANOTHER VEHICLE VEERED INTO HIM BY CROSSING OVER INTO THE MERIDIAN STRIP. UPON IMPACT, NEITHER AIRBAG DEPLOYED, AND MORE THAN ONE PERSON WAS INJURED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Oct 25, 2000OH

DEFECTIVE DRIVER INBOARD PAD WORN METAL TO METAL WHICH CAUSED EXTENDED STOPPING DISTANCE, MAY RESULTING IN A CRASH. *AK THE OWNER INSPECTED THE VEHICLE AND DETERMINED THAT BRAKE SYSTEM FAILURE CAUSED EXTENDED STOPPING DISTANCE BUT THE DEALER DISAGREED. *YH

Steering › Hydraulic Power Assist System
Filed Sep 28, 2000UT

INTERMITTENT FAILURE OF STEERING WHERE STEERING BINDS TURNING RIGHT OR LEFT. HAVE TO FORCE STEERING TO COMPLETE TURNS. BRAKES ALSO INTERMITTANTLY WILL GRAB HARD WHEN COMING TO A FAST, HARD STOP. HYDRAVAC UNIT HAS BEEN REPLACED. DEALER CHACKED POWER STEERING PUMP PRESSURE PER GM TECH SUPPORT. PLAN NOW IS TO REPLACE STEERING GEAR BOX. DON'T SEE HOW THIS COULD AFFECT BRAKES. POWER STEERING PUMP HAS HAD A HIGH PITCHED WHINE SINCE IT WAS NEW. DEALER AND GM DO NOT SEEM TO BE CONCERNED WITH THAT.

Electrical System › 12v/24v/48v Battery
Filed Sep 13, 2000CA

VEHICLE FAILED TO START NUMEROUS TIMES. SERVICE CANNOT IDENTIFY PROBLEM AFTER 5 ATTEMPTS; 2 BATTERIES, 2 ALTERNATORS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 23, 2000OH

IF PUTTING BRAKES ON QUICKLY THEY LOCK UP AND THEN THEY STOP. BRAKES WILL GRAB/DRIFT, THEN THEY STOP. WHEN CONSUMER STOPS SLOWLY THEY WORK FINE.*AK

Electrical System › Ignition › Switch
Filed Aug 3, 2000NY

INTERMITTENTLY VEHICLE WILL NOT START. DEALER HAS REPAIRED VEHICLE SEVERAL TIMES, AND PROBLEM STILL EXISTS. *AK

Steering › Steering Wheel/Handle Bar
Filed Aug 1, 2000NY

AFTER MAKING A LEFT OR RIGHT TURN STEERING DOES NOT RETURN TO CENTER. DEALER HAS BEEN CONTACTED, BUT UNABLE TO CORRECT PROBLEM. *AK *ML

Power Train › Automatic Transmission
Filed Jun 27, 2000VA

VEHICLE SHIFTS HARD BETWEEN FIRST AND SECOND GEAR. DEALER SAYS 'TRANSMISSION IS SLIPPING', DON'T REALLY KNOW WITHOUT TEARING DOWN TRANSMISSION WHAT THE EXACT PROBLEM IS. RECOMMENDS REPLACING TRANSMISSION, DEALER IS CONTACTING GM TO SEE IF THEY WILL COVER THIS UNDER WARRANTY. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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