No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Equipment Adaptive/Mobility15V757000
Filed Nov 16, 20151,338 vehiclesChampion Bus, Inc.
Defect. Champion Bus, Inc. (Champion) is recalling certain model year 2006-2015 Challenger, Defender, Crusader, American, American Coach, American Crusader, Corporal, CTS-FE, CTS-RE, HC American, Platinum Shuttle, and Stacked Rail transit buses manufactured January 1, 2006, to August 25, 2015, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. Champion will notify owners, and Ricon will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 21, 2015. Owners may contact Champion customer service at 1-810-724-1753 extension 415, or Ricon customer service at 1-800-322-2884. Champion's number for this recall is 15E-068. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment Adaptive/Mobility14V742000
Filed Nov 19, 20141,229 vehiclesChampion Bus, Inc.
Defect. Champion Bus, Inc. (Champion Bus) is recalling certain model year 2006-2014 American Coach, American Crusader, Challenger, Corporal, Crusader, CTS-FE, CTS-RE, Defender, HCAC, HC American, Platinum Shuttle, and Stacked Rail transit buses manufactured January 1, 2006, to July 31, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Champion Bus will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in November 2014. Owners may contact Champion Bus customer service at 1-810-724-6474. Owners may contact Ricon customer service at 1-800-322-2884.
Equipment Adaptive/Mobility08V490000
Filed Sep 25, 2008503 vehiclesChampion Bus, Inc.
Defect. CHAMPION BUS IS RECALLING 503 MY 2005-2007 CHALLENGER, CRUSADER, DEFENDER, MY 2005-2006 CORPORAL, MY 2006 CTS-RE, AND MY 2007 CTS-FE AND IC DEFENDER TRANSIT BUSES EQUIPPED WITH A RICON PLATFORM STYLE WHEELCHAIR LIFT. THIS LIFT FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk. A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy. CHAMPION BUS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFT FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR CHAMPION BUS AT 1-800-331-5761.
Equipment Adaptive/Mobility07V061000
Filed Feb 21, 200783 vehiclesChampion Bus, Inc.
Defect. CERTAIN BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, 'PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES.' THE INNER BARRIER INTERLOCK SWITCH SYSTEM IN THE LIFT BASEPLATE MAY NOT DETECT THE PRESENCE OF A PASSENGER (EITHER WHEELCHAIR OR STANDEE) ON THE BARRIER AND CAN ALLOW THE PLATFORM TO MOVE DOWN MORE THAN ONE INCH BELOW FLOOR LEVEL WHEN OCCUPIED.
Risk. IN THE EVENT THIS CONDITION OCCURS DURING PASSENGER OPERATIONS, IT MAY BE POSSIBLE FOR THE WHEELCHAIR TO TIP BACKWARDS ONTO THE PLATFORM IF THE USER IS BACKING ONTO THE LIFT FROM INSIDE THE VEHICLE AND HAS THE SMALL FRONT WHEELS FULLY OR PARTIALLY ON THE INNER BARRIER WHEN THE PLATFORM WAS LOWERED. A PERSON STANDING COULD LOSE HIS OR HER BALANCE IF THEY WERE POSITIONED FULLY OR PARTLY ON THE INNER BARRIER WHEN THE PLATFORM WAS LOWERED. EITHER CONDITION COULD CAUSE PERSONAL INJURY.
Remedy. CHAMPION BUS IS WORKING WITH RICON TO REPAIR THESE WHEELCHAIR LIFTS (PLEASE SEE 06E101). OWNERS CAN CONTACT RICON AT 1-800-322-2884 OR CHAMPION BUS AT 1-800-331-5761.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 16, 2015. Source: NHTSA Office of Defects Investigation.