2015 Cadillac SRX complaints

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AFTER DUSK, THE HEADLAMPS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH AN AUTO DIMMING FEATURE. THE VEHICLE WAS TAKEN TO BOYD CHEVROLET CADILLAC BUICK (LOCATED AT 1875 SPARTANBURG HWY, HENDERSONVILLE, NC 28792, (828) 693-3461) AND THE CONTACT WAS ADVISED TO ADJUST THE HEADLAMPS UPWARDS TO REMEDY THE FAILURE. THE CONTACT STATED THAT THE ADJUSTMENT FAILED TO REMEDY THE FAILURE AND POTENTIALLY MADE IT WORSE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

SECTION OF TOUCH SCREEN NO LONGER WORKING

THE HEADLIGHTS ON MY SRX BECAME VERY DIM VERY QUICKLY. AFTER DOING SOME RESEARCH OF MY OWN, IT APPEARS THIS IS A MANUFACTURERS DEFECT. I TOOK IT TO MY LOCAL CADILLAC DEALERSHIP ON 10/1. THEY STATED THEY DIDN'T KNOW EXACTLY WHAT THE PROBLEM WAS, BUT SOMEHOW THE LENS WAS BAD. WAS GOING TO COST $1600+ TO REPAIR. I HAD TO WAIT TO DO THAT, BUT IN THE MEANTIME, STARTED DOING MY OWN RESEARCH. I FOUND A FEW CLASS ACTION LAWSUITS HAVE BEEN FILED FOR THIS VERY PROBLEM. I HAVE CONTACTED MY DEALERSHIP AGAIN. MY WARRANTY FOR THAT RAN OUT AT 50,275 MILES. THE PROBLEM WAS THERE PRIOR TO THAT MILEAGE. I HONESTLY THOUGHT MY EYES WERE STARTING TO GO BAD AT NIGHT, BUT MY FAMILY NOTICED IT TOO WHEN WE WERE ALL DRIVING TOGETHER ONE EVENING, SO I MADE AN APPOINTMENT TO HAVE IT CHECKED OUT. I AM VERY UPSET THAT CADILLAC ISN'T DOING SOMETHING ABOUT THIS. THE CAR IS UNSAFE TO DRIVE AT NIGHT. AT THIS POINT, IF I GET IT FIXED, THEY WILL REPLACE IT WITH THE SAME HEADLIGHTS, AS THEY HAVEN'T MADE ANY CHANGES TO THE DESIGN OF THE PIECE FROM WHAT I CAN TELL. SO, THE PROBLEM WILL OCCUR AGAIN. THIS IS A MAJOR SAFETY ISSUE. CADILLAC/GM REALLY NEEDS TO STEP UP AND TAKE CARE OF THIS.THE CAR CAN NOT BE DRIVEN AT NIGHT UNDER THESE CONDITIONS.

FRONT HEADLIGHTS ARE SO DIM THEY APPEAR TO BE TURNED OFF. THE CAR IS NOT DRIVABLE AT NIGHT. THE CAR IS IN COVERED PARKING WITH 43,000 MILES. THIS WAS DISCOVERED WHILE NIGHT DRIVING AND THE ONLY WAY TO SEE WAS TO USE BRIGHT BEAMS. INDEPENDENT MECHANIC SAYS THIS IS DEFECT. GM NOT ACKNOWLEDGING VIA RECALL BUT SEE ALL ON INTERNET ACROSS COUNTRY WITH SAME PROBLEM ON THIS CAR YEARS 2010-2015. THIS SHOULD BE RECALLED BEFORE SOMEONE IS KILLED.

HEADLIGHTS ARE EXTREMELY DIM, IT IS IMPOSSIBLE TO DRIVE WHEN IT IS DARK. I ATTEMPTED TO THIS MORNING AS I NEEDED TO COME IN TO WORK EARLY AND NEARLY WRECKED. I HAD TO PULL OVER OFF THE FREEWAY AND WAIT FOR DAYLIGHT. I KNEW THEY WERE DIM AND BECAUSE OF THAT TRY TO NEVER DRIVE AT NIGHT BUT IT IS RIDICULOUS THAT I OWN A VEHICLE I AM UNABLE TO DRIVE AT DARK.

I HAVE NOTICED FOR THE PAST 3 MONTHS OF THE 3 YEARS I HAVE OWNED THE 2015 CADILLAC SRX THAT THE LOW BEAM HEAD LAMPS ARE TO DIM TO DRIVE AT NIGHT. THIS IS A SERVE SAFETY ISSUE. THE HEADLAMPS THROW NOW RECOGNIZABLE LIGHT ON THE ROAD. THE LIGHTS ARE ON AND HAVE NO DIRECTIONAL ISSUES. CALLS TO MULTIPLE GM DEALERSHIPS AND THE GM CUSTOMER SERVICE WERE MET WITH THE RESPONSE OF NO KNOWLEDGE OF ANY ISSUES OR LIKE COMPLAINTS. MY VEHICLE SHOWED NOW EVIDENCE OF PLASTIC LENS DEGRADATION, NOR YELLOWING, NOR CONDENSATION. MULTIPLE FORUMS REPORT THE PROBLEM WITH NO SOLUTION.

LOW BEAM LIGHTS ARE NOT FUNCTIONING AT APPROPRIATE LEVELS TO SEE SAFELY. TOOK THE CAR TO SCRANTON GMC/CHEVY IN VERNON, CT AND SERVICE DEPARTMENT HAD IT FOR A DAY, AND RETURNED IT SAYING THEY FOUND NOTHING WRONG WITH THE HEADLIGHTS BUT HAD NO PAPERWORK FOR ME TO SIGN OR HAVE. THEY ALSO TOLD ME THAT THEY HAD CALLED GM IN REGARDS TO THIS. KNOWING THERE ARE ALREADY CLASS ACTION SUITS OUT THERE AND THEM NOT EVEN WRITING THIS UP LEADS ME TO BELIEVE THEY ARE ATTEMPTING TO SUPPRESS THE REPORTING OF THIS ISSUE. I HAVE TROUBLE SEEING WITH MY LOW BEAMS, AND IT IS DEFINITELY NOT SAFE.

MY HEADLIGHTS ARE VERY DIM , SO DIM I THOUGHT THE LEFT ONE WAS OUT COMPLETELY. MY HEADLIGHTS ARE DISCOLORED WITH CONDENSATION. I WAS UNABLE TO DRIVE MY VEHICLE AT NIGHT COMING HOME FROM WORK AT NIGHT WITHOUT USING MY HIGH BEAM LIGHTS. I TOOK MY CAR TO PLAZA CADILLAC IN LEESBURG, FL. THEY REPLACED BOTH HEADLIGHTS WITH NEW ONES. I AM PLEASED THAT THEY ACKNOWLEDGED THE HEADLIGHT DEFECT AND FAILURE BUT AM REPORTING IT BECAUSE IT NEEDS TO BE A RECALL. I HAVE READ OF OTHERS THAT ARE BEING GIVEN THE RUN AROUND AND BEING CHARGED FOR A FLAW THAT IS DANGEROUS AND GM SHOULD OWN UP TO AND REPLACE FAULTY HEADLIGHTS. I AM THE ORIGINAL OWNER OF MY CADILLAC, PURCHASED NEW FROM DEALERSHIP.

THE CADILLAC CUE SCREEN IS FAULTY AND NEEDS TO BE RECALLED. I PURCHASED MY CADILLAC NEW FROM THE DEALERSHIP AND BEFORE IT HIT 9,000 MILES THE CUE SCREEN STARTED FREEZING AND SWITCHING RADIO STATIONS AND THE TOUCH SCREEN WOULD NOT WORK. I TOOK IT TO THE CADILLAC DEALERSHIP IN LEESBURG, FL AND THEY REPLACED IT. THERE WAS A BACK ORDER ON THE CUE AND IT TOOK 3 MONTHS TO GET REPLACED AND I HAD TO ESCALATE IT THRU GM TO FINALLY GET IT REPLACED AT 3 MONTHS. THAT WAS JUNE 2016. AT 46,000 MILES THE CUE STARTED DOING THE SAME THING IT HAD DONE BEFORE. I TOOK IT TO THE DEALERSHIP IN LEESBURG, FL AND ONCE AGAIN HAD TO HAVE THE CUE REPLACED. MY CO-WORKER ALSO HAS A 2015 SRX AND AT 15,000 MILES SHE ALSO HAD TO HAVE THE CUE REPLACED (SAME DEALERSHIP). NEEDS TO BE A RECALL , FOR PEOPLE OUT OF WARRANTY THIS CAN BE AN EXPENSIVE FIX AND IT'S OBVIOUS THE CUE HAS A DEFECT. WHEN IT WAS FIRST REPLACED IN 2016 I WAS TOLD BY SERVICE THAT THE REASON FOR THE 3 MONTH DELAY WAS DUE TO A BACKORDER BECAUSE SO MANY HAD TO BE REPLACED.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM AND FAILED TO PROVIDE ADEQUATE LIGHTING. THE FAILURE PREVENTED CLEAR VISIBILITY WHILE DRIVING; THEREFORE, THE HIGH BEAM HEADLIGHTS HAD TO BE ACTIVATED. THE VEHICLE WAS TAKEN TO PIKERTON CHEVROLET (925 NORTH ELECTRIC ROAD, SALEM, VIRGINIA 24153, (800) 813-5960), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT NOTHING COULD BE DONE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. THE CONTACT STATED THAT THE INFORMATIONAL TOUCH SCREEN PANEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

HEADLIGHTS ARE VERY DIM AND YOU CAN HARDLY SEE USING THE DIM LIGHTS. UPON LOOKING ON LINE THERE ARE MANY LAWSUITS FOR THIS PROBLEM. GM WANTS OVER $1,500 TO FIX THIS ISSUE WITH THE LIGHTS GOING VERY DIM WHEN NOT ON BRIGHT. IT APPEARS THE LIGHT ASSEMBLY LETS MOISTURE ACCUMULATE BECAUSE OF POOR SEALS THAT BURNS THE LED BULB OUT.

THE CUE TOUCHSCREEN DOES NOT WORK HALF THE TIME.

THE HEADLIGHTS ARE DIM, THE LIGHT BULBS HAVE BEEN CHANGED OUT. THE LIGHTS ARE SO LOW THERE IS LOW VISIBILITY.

PLEASE HELP ME! I CAN'T SEE TO DRIVE MY 2015 CADILLAC SRX AT NIGHT DUE TO THE DANGEROUSLY DIM HEADLIGHTS. I NEARLY GOT KILLED ON JULY 14. I WAS ON THE HIGHWAY AFTER DARK, I LITERALLY COULD NOT SEE ANYTHING, IT WAS LIKE DRIVING WITH THE HEADLIGHTS OFF. SO, I SLOWED THE CAR TO 35MPH JUST SO I COULD SEE TO FIND MY EXIT OFF THE HIGHWAY. I USED MY BRIGHT LIGHTS AS MUCH AS I COULD, BUT I WAS BLINDING THE DRIVERS COMING TOWARDS ME. AFTER PURCHASING THIS 2015 CADILLAC SRX IN DECEMBER 2017, I NOTICED THE DIM HEADLIGHTS. AFTER RETURNING FROM VACATION IN MARCH 2018, I TOOK THE CAR TO MY LOCAL DEALER FOR SERVICE. I WAS TOLD THEY INSTALLED A DIFFERENT HEADLIGHT ASSEMBLY BUT SAW NO IMPROVEMENT, SO THEY PUT THE OLD HEADLIGHTS BACK IN. HOWEVER, THEY THOUGHT THEY WERE BRIGHTER JUST FROM BEING CLEANED. IN JUNE, THE HEADLIGHTS WERE GETTING WORSE, SO I RETURNED TO THE DEALERSHIP. I WAS TOLD A GM REPRESENTATIVE WAS THERE THAT DAY, THEY WOULD SPEAK WITH HIM ABOUT THE PROBLEM, THEN CALL ME BACK TO SCHEDULE ANOTHER APPOINTMENT. TODAY, JULY 16 I HAD NOT RECEIVED A CALL, SO I CALLED THEM. I HAVE ANOTHER APPOINTMENT SCHEDULED FOR MONDAY, JULY 23. I WAS TOLD THIS IS THEIR LAST DITCH EFFORT IN TRYING TO FIX THE HEADLIGHTS. I CANNOT DRIVE THE CAR AFTER DARK PERIOD. I DON'T KNOW WHAT TO DO, PLEASE HELP!

ON OR ABOUT SEPTEMBER 11, 2017, I ENCOUNTERED A LIFE THREATENING SITUATION DUE TO THE DEFECTIVE HEADLAMPS ON MY 2015 CADILLAC SRX. I HAD TO EVACUATE TO VIRGINIA FROM FLORIDA DUE TO HURRICANE IRMA. AS I WAS DRIVING UP A STEEP MOUNTAINSIDE AT NIGHT TO GET TO MY DESTINATION, I NOTICED I COULD BARELY SEE THE ROAD IN FRONT OF ME. I WAS PUT IN A VERY DANGEROUS SITUATION, AS I COULD NOT USE MY BRIGHT LIGHTS BECAUSE THAT WOULD "BLIND" THE CARS COMING DOWN THE MOUNTAIN IN THE OPPOSITE DIRECTION. THIS WAS A LIFE THREATENING SITUATION AS ONE WRONG MANEUVER COULD SEND YOU OFF THE SIDE OF THE MOUNTAIN OR HEAD-ON INTO ANOTHER VEHICLE OR PEDESTIAN. UPON MY RETURN TO FLORIDA, I IMMEDIATELY TOOK MY CAR INTO THE DEALERSHIP AND THEY ACKNOWLEDGED THE PROBLEM AS FOG AND HAZE COVERING THE LENS DUE TO "WEATHER" AND REPLACED BOTH HEADLAMPS. ON MAY 13, 2018, I NOTICED THE SAME HEAD LAMP DIMNESS WHILE DRIVING AT NIGHT MAKING IT DIFFICULT TO SEE THE ROAD OR PEDESTRIANS OR ANYTHING. I RETURNED TO THE DEALERSHIP AND THEY SAID THE SAME THING HAPPENED AGAIN TO THE DRIVER'S SIDE HEADLAMP AND REPLACED IT. THIS HAS BEEN LESS THAN A YEAR SINCE THE INITIAL REPLACEMENT. CLEARLY THERE IS A DEFECT WITH THE DESIGN AND/OR INTEGRITY OF THESE HEADLAMPS AND A NEWER VERSION MUST BE MANUFACTURED. I LIVE IN FLORIDA AND IF MOISTURE IS CAUSING THIS, THIS WILL BE AN ONGOING PROBLEM. THIS IS VERY COSTLY TO FIX, NOT TO MENTION, LIFE THREATENING AS YOU ARE UNABLE TO SEE THE ROAD OR PEDESTRIANS OR ANYTHING ELSE WHILE DRIVING AT

THE DIM LIGHTS DO NOT GIVE OFF ENOUGH LIGHT AT NIGHT I HAVE HAD TO PULL OVER SEVERAL TIMES THINKING I WAS GOING OFF THE ROAD. I AVOID DRIVING AT NIGHT AND AVOID HAVING MY GRANDBABY IN THE CAR AT NIGHT FOR FEAR OF A DEADLY CRASH. WHEN I HAVE TO DRIVE AT NIGHT I HAVE TO USE BRIGHTS. THIS IS GOING TO GET ME A TICKET SOMEDAY UNLESS SOMEONE GETS MAD ENOUGH THEY SHOOT ME ON THE HIGHWAY. SOMETHING NEEDS TO BE DONE PLEASE.

THE PASSENGER SIDE LOW BEAM HEADLIGHT IS EXTREMELY DIM. I AM HAVING TROUBLE SEEING TO DRIVE AT NIGHT UNLESS LIGHTS ARE ON HIGH BEAM.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING 45 MPH, THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO DE LA FUENTE CADILLAC (1385 E MAIN ST, EL CAJON, CA 92021, (619) 333-8167) WHERE IT WAS DETERMINED THAT THE SUN ROOF SHATTERED FROM THE INSIDE, PUSHING THE ROOF OF THE VEHICLE UPWARD. THE VEHICLE WAS NOT REPAIRED. THE DEALER NOTIFIED THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

ON THE AFTERNOON OF 4/11/2018, I WAS DRIVING APPROXIMATELY 65-70 MPH ON I-4 IN TAMPA (EASTBOUND). AT APPROXIMATELY 2:05 PM MY MOONROOF LITERALLY SPONTANEOUS EXPLODED INTO A TRILLION PIECES! NO EXTERNAL FORCE INFLUENCED THIS. BY THE GRACE OF GOD I HAD JUST CLOSED MY SUN SHADE 20 MINUTES PRIOR TO THIS. I HAVE PHOTOS OF THE GLASS BREAKAGE AFTER I WAS ABLE TO SAFELY EXIT THE HIGHWAY A FEW MILES AWAY. THE GLASS SHOWS THAT IT BLEW UP AND OUT, NOT IN FROM AN IMPACT.

WE JUST BOUGHT THIS CAR WEDNESDAY AT DONAHOO CHEVROLET IN FT PAYNE, ALABAMA. WE WENT OUT TO EAT MONDAY NIGHT AND THE HEADLIGHTS SEEMED TO BE VERY DIM AS IF THEY WERE NOT EVEN ON,, COULD BARELY SEE HOW TO DRIVE. HAD TO DRIVE WITH THE LIGHTS ON BRIGHT. THIS IS VERY DANGEROUS. I CALLED THE DEALER TUESDAY AND HAVE NOT RECEIVED ANY RESPONSE.

BOTH LOW BEAM HEADLIGHTS ARE EXTREMELY DIM MAKING NIGHT VISIBILITY A HAZARD. CADILLAC SERVICE WANT $2500 TO REPAIR.

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, BOTH LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (CROSBY CADILLAC, GMC, NISSAN, INC, 2715 MEMORIAL DR, WAYCROSS, GA 31503) WHERE IT WAS DIAGNOSED THAT BOTH LOW BEAM LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

WE STOPPED AT LIGHT OR STOP SIGN,WHEN TAKING OFF HERE A LOUD BOOM OR KICK.

EXTERIOR FRONT LIGHTS ARE DANGEROUSLY DIM WHEN DRIVING AFTER DUSK AND INTO THE NIGHT TIME. IT IS VERY HARD TO SEE WHILE DRIVING. WHILE STOPPED I CHECKED THE LIGHTS TO SEE IF THEY WERE ON AND THEY WERE BUT WHILE DRIVING I HAVE TO RIDE WITH MY BRIGHT LIGHTS ON TO SEE. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT NOTHING LIKE THIS HAS EVER BEEN REPORTED BUT IT IS NOT TRUE. THEY ADJUSTED MY FRONT LIGHTS THINKING IT WAS THE BEAM BUT IT DID NOT HELP THIS SHOULD BE A RECALL SINCE THIS IS VERY DANGEROUS AND SOMEONE IS GOING TO GET KILLED.

GOT IN VEHICLE ON THE EVENING OF DECEMBER 6,2017 IT WAS RAINING COULD NOT SEE DRIVING. IT WAS IF MY HEADLIGHTS WERE OFF. HAD TO DRIVE MY VEHICLE WITH LIGHTS ON HIGH BEAM WHICH WAS NOT VERY MUCH BETTER. THERE IS A SERIOUS PROBLEM WITH HEADLIGHTS ON THE CADILLAC 2015 SRX VEHICLE. I PULLED OFF THE ROAD AND CHECKED VEHICLE TO MAKE SURE MY HEADLIGHTS WERE NOT BLOWN OUT WHICH THEY WERE NOT. I AM HAVING TO DRIVE AT NIGHT WITH MY HEADLIGHTS ON HIGH BEAM.

WE ARE DRIVING BLIND !!!! PURCHASED OUR 2015 CADILLAC SRX AWD IN NOVEMBER 2017 AFTER RESEARCHING ON BOTH CONSUMER REPORTS AND EDMUNDS... DID OUR TEST DRIVE IN DAYLIGHT... NOW THAT WE'RE OWNERS WE REALIZE THE CAR CANNOT BE DRIVEN AT NIGHT. THE LOW BEAM HEADLAMPS ARE SO DIM ITS WORSE THAN DRIVING WITH PARKING LIGHTS ONLY. WE ARE NOW SHOCKED TO SEE THAT THERE ARE MANY SERIOUS COMPLAINTS ABOUT THIS VERY PROBLEM ALL OVER THE WEB EVERYWHERE EXCEPT FOR THE TWO ABOVE MENTIONED REVIEWERS .IT'S LITERALLY LIKE DRIVING IN THE DARK. WE HAVE TO COORDINATE WHO HAS THE CAR WHEN JUST TO GET HOME SAFELY. PLEASE DO NOT IGNORE THIS!!! THIS IS A SERIOUS FLAW IN GM MANUFACTURING... CANT BELIEVE IT HAD NOT BEEN ADDRESSED. OPERATING THIS VEHICLE AFTER DARK RISKS INJURY OR DEATH. DEALERSHIP TURNING BLIND EYE. THEY WERE HAPPY TO GET RID OF IT? WE WILL NOT LET THIS GO AND INTEND TO DO ALL WE CAN TO EXPOSE, AND DEMAND THIS PROBLEM IS RECTIFIED ASAP.

WHILE AT A DEAD STOP AND THEN TRYING TO ACCELERATE, VEHICLE WILL HAVE A LAG BEFORE ANY ACCELERATION OCCURS. LAG CAN BE FROM 5-10 SECONDS. HAS HAPPENED SEVERAL TIMES OVER PAST 12 MONTHS. EXTREME SAFETY ISSUE. BEEN TO DEALERSHIP EACH TIME, BUT THEY CANNOT REPRODUCE AND NO DIAGNOSTIC CODES APPEAR. 3.6L ENGINE. I SEE THAT A RECALL FOR A VERY SIMILAR ISSUES WAS PERFORMED ON 2013 MODEL YEAR SRXS. THAT RECALL REQUIRED REPROGRAMMING OF TRANSMISSION CONTROL SYSTEM. SAME ISSUE????

-I WAS TRAVELING SOUTH ON FM , MILES NORTH OF MIAMI, TX WHEN A DEER RAN OUT IN FRONT OF ME. I STRUCK IT FRONT CENTER AND ONSTAR IMMEDIATELY CALLED FOR EMERGENCY SERVICES. FIRST THING I NOTICED WAS ONE OF THE AIR BAGS DEPLOYED AND AFTER PULLING OF THE ROAD AND COMING TO A STOP, I NOTICED A FIRE FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. I EXITED THE VEHICLE AND STILL ON THE PHONE WITH ONSTAR, MY CAR FULLY ENGULFED WITHIN 15 MINUTES. THE FIRE DEPARTMENT WAS ON SITE AFTER THE CAR WAS FULLY ENGULFED AND TOOK AN HOUR TO PUT OUT THE FLAMES. MY CAR WAS A TOTAL LOSS. NO ONE KNOWS WHY IT CAUGHT FIRE, WHAT CAUSED IT.

MY 2015 CADILLAC SRX WHEEL CLADDING,HUB CAPS, ARE COMING OFF. TOOK TO DEALER, HENDRICK CADILLAC NORFOLK VA., BECAUSE THE CLADDING WAS RATTALING AND STARTING TO COME OF THE WHEEL. THEY SAID THAT THE WHEELS WERE NOT COVERED BY THE MANUFACTURES WARRANTY. WHEN THE CLADDING, HUB CAPS, WERE MANUFACTURED THE ADHISIVE WAS NOT APPLIED RIGHT AND ARE SEPERATING FROM THE ALLOY WHEELS. THEY COULD POSSIBLY SEPERATE FROM THE WHEEL AND CAUSE AN ACCIDENT OR HURT SOMBODY.

VEHICLE'S REAR LIFT GATE SUDDENLY CLOSED WHILE IN THE OPEN POSITION AND STRIKING MY SISTER WHILE SHE LOADED BAGS IN THE CARGO AREA. THIS HAPPENED TWICE ON 5/29/17. I RETURNED HOME AND HAVE NOT DRIVEN THE CAR SINCE. I WILL TAKE IT IN FOR SERVICE ON 5/31/17. MY SISTER WAS NOT INJURED, BUT SHE WAS SHAKEN UP, AS THE VEHICLE CONTINUED TO PRESS DOWN ON HER BODY. A YOUNG CHILD MAY HAVE BEEN SERIOUSLY INJURED. THE CAR WAS STOPPED IN THE PARK GEAR, WITH THE MOTOR ON. IN A SHOPPING CENTER.

WHILE DRIVING ON THE HIGHWAY, THE STABILITRAK AND CHECK ENGINE WARNING INDICATOR LIGHTS COME ON. NEXT A WARNING READS, "ENGINE RUNNING AT REDUCED POWER" AND THE CAR SLOWS DOWN. WHEN I CUT THE CAR OFF AND RESTART, THE WARNING INDICATOR LIGHTS RESET AND THE CAR WILL DRIVE NORMAL.

TURNS SIGNALS FAIL TO WORK CONSISTENTLY WHEN TEMPERATURE DROPS BELOW 20 DEGREES. CAR HAS BEEN IN FOR SERVICE AND REPLACEMENT OF THREE BODY CONTROL MODULES AND IS BACK IN AGAIN AS SAME PROBLEM HAS OCCURRED AGAIN. THE SIGNAL PROBLEMS HAPPENS EVEN IF THE CAR IS STOPPED, MOVING, TURNING, ON ALL SURFACES, ETC . PROBLEM STARTED FALL OF 2015 AND CONTINUES TO BE AN ISSUE AT THIS TIME. *TR

I'VE BEEN HAVING THE SAME PROBLEM AS ANOTHER DRIVER WITH THE EXACT SAME SITUATION. IT SEEMS LIKE WE'RE BOTH HAVING THE SAME PROBLEM, AND WE'RE BOTH BEING IGNORED. WHEN ACCELERATING, CAR LUNGES FORWARD AND KICKS BACK WHEN TRANSMISSION IS CHANGING GEARS AT RELATIVELY LOW SPEED. CAR HAS BEEN BROUGHT TO DEALER (PATRICK CADILLAC IN SCHAUMBURG, IL) NUMEROUS TIMES BUT DEALER CLAIMS IT IS A NORMAL CONDITION. WHEN PRESSED THE SERVICE MANGER ADMITTED IT IS NORMAL BUT ON THE EXTREME SIDE BUT REFUSES TO REMEDY THE SITUATION. I BELIEVE THE CAR IS UNSAFE AND SHOULD BE REPAIRED. GM CORPORATE HAS BEEN HAS BEEN CONTACTED ON NUMEROUS OCCASIONS AND IS UNCOOPERATIVE AND REFUSES TO RETURN ANY COMMUNICATION. WHEN ONE PAYS THE MONEY TO BUY A LUXURY VEHICLE, ONE EXPECTS PROBLEMS TO BE TAKEN SERIOUSLY AND REPAIRED.

ON INCLINED OR HILLY TERRAIN THE CAR ROLLS BACK EVEN IF IN DRIVE. AFTER A COMPLETE STOP DUE TO TRAFFIC OR STOP SIGN OR SIGNALS, WHEN FOOT IS TAKEN OFF THE BRAKE PEDAL, THE CAR BEGINS TO BE ROLLBACK INSTANTLY. SUCH SUDDEN SHIFT OF GEAR IS SCARY. REMINDS YOU OF ALL THE ACCIDENTS CAUSED BY AUTOMATIC SHIFT OF GEAR. IT IS A MAJOR SAFETY ISSUE. NEVER HAD EXPERIENCED SUCH ROLL BACK IN THE GM CARS WE PREVIOUSLY OWNED. AND THEY WERE LESS EXPENSIVE CARS. THE CAR WAS BOUGHT IN NOVI MICHGAN AND WAS TAKEN TO VIRGINIA. IT WAS DRIVEN AROUND WASHINGTON DC METRO AREA FOR ALMOST ONE YEAR. THE ISSUE WAS REPORTED TO A DEALER IN VIRGINIA AND MICHIGAN. NOT MUCH ATTENTION OR IMPORTANCE WAS GIVEN. IN NOVI, WHEN ASKED FOR DOCUMENTATION OF OUR REPORT, WAS TOLD IT IS PLACED IN THE SYSTEM THE GPS SYSTEM IN THE CAR AT OCCASIONS HAVE GIVEN WRONG DIRECTIONS, WHICH IT ATTEMPTED TO CORRECT AT THE LAST MOMENT REQUIRING IMMEDIATE AND QUICK MANEUVERS. THAT ITSELF CAUSES GRAVE SAFETY PROBLEMS IN MULTI LANE ROADWAYS. THE GPS SYSTEM I'M THE I PHONE IS ACTUALLY BETTER AND MORE UPTODATE. THE SPOKEN INSTRUCTIONS ARE NOT AS CLEAR AS OTHER SYSTEMS. THE DEALER SAID THEY WERE NOT EQUIPPED OR TRAINED TO CORRECT THIS PROBLEM

TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING AT A LOW SPEED, THE HATCH INDEPENDENTLY OPENED, STRUCK THE GARAGE DOOR, AND FAILED TO CLOSE AUTOMATICALLY. THE CONTACT HAD TO MANUALLY CLOSE THE HATCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.

ON NOV 1ST 2015 RETURNING FROM NORTH CAROLINA TO FLORIDA MY HEATED SEAT OVERHEATED CAUSING 2ND DEGREE BURNS. THE DEALERSHIP DENIES ANY PROBLEMS EVEN AFTER I SHOWED THEM PHOTO OF THE INJURY.

WHILE ROLLING IN BUMPER TO BUMPER TRAFFIC TRANSMISSION SHIFTS VERY HARD FROM 1ST TO 2ND GEAR

WHILE DRIVING ON THE INTERSTATE, 8/6/15, MY 2 WEEK OLD 2015 CADILLAC SRX (650 MILEAGE) SUDDENLY ACCELERATED AND CONTINUED TO DO SO WHILE I WAS STEPPING ON THE BRAKES, REPEATEDLY. MY WIFE AND I COULD SMELL THE BRAKE PADS AS IF THEY WERE "BURNING" FROM THE PRESSURE I APPLIED BUT THE SRX WOULD NOT STOP. WHENEVER I LIFTED MY FOOT OFF THE BRAKES SLIGHTLY, THE VEHICLE SURGED FORWARD. I PULLED OVER INTO THE LEFT SHOULDER AND SHUT OFF THE ENGINE TO GET THE VEHICLE TO STOP. WE WERE TRAUMATIZED AS OUR GRANDCHILD WAS IN THE VEHICLE . THE SRX HAS BEEN IN THE CADILLAC SERVICE DEPARTMENT THE PAST TWO WEEKS AS THEY TRY TO FIND THE PROBLEM. THE VEHICLE COMPUTER DID NOT REPORT ANY PROBLEM AND TEST DRIVES WOULD NOT DUPLICATE THE OCCURRENCE FOR THE SERVICEMAN.

WHEN ACCELERATING, CAR LUNGES FORWARD AND KICKS BACK WHEN TRANSMISSION IS CHANGING GEARS AT RELATIVELY LOW SPEED. CAR HAS BEEN BROUGHT TO DEALER (VERA CADILLAC IN PEMBROKE PINES) NUMEROUS TIMES BUT DEALER CLAIMS IT IS A NORMAL CONDITION. WHEN PRESSED THE SERVICE MANGER ADMITTED IT IS NORMAL BUT ON THE EXTREME SIDE BUT REFUSES TO REMEDY THE SITUATION. I BELIEVE THE CAR IS UNSAFE AND SHOULD BE REPAIRED. GM CORPORATE HAS BEEN HAS BEEN CONTACTED ON NUMEROUS OCCASIONS AND IS UNCOOPERATIVE AND REFUSES TO RETURN PHONES. THEY HAVE ALSO REFUSED TO REMEDY THE SITUATION.

WHEN ACCELERATING, CAR LUNGES FORWARD AND KICKS BACK WHEN TRANSMISSION IS CHANGING GEARS AT RELATIVELY LOW SPEED. CAR HAS BEEN BROUGHT TO DEALER (VERA CADILLAC IN PEMBROKE PINES) NUMEROUS TIMES BUT DEALER CLAIMS IT IS A NORMAL CONDITION. WHEN PRESSED THE SERVICE MANGER ADMITTED IT IS NORMAL BUT ON THE EXTREME SIDE BUT REFUSES TO REMEDY THE SITUATION. I BELIEVE THE CAR IS UNSAFE AND SHOULD BE REPAIRED. GM CORPORATE HAS BEEN HAS BEEN CONTACTED ON NUMEROUS OCCASIONS AND IS UNCOOPERATIVE AND REFUSES TO RETURN PHONES. THEY HAVE ALSO REFUSED TO REMEDY THE SITUATION.

CAR WAS MAKING WHISTLING/HOWLING SOUND BETWEEN 30MPH-45MPH. THOUGHT POSSIBLY A BREAKING IN ISSUE, BUT CONTINUED AFTER 1200 MILES AND WAS MOST PREVALENT AT STATED MPH ABOVE. SHOP STATED BEARING ISSUE IN DRIVE SHAFT AND ENTIRE DRIVE SHAFT MUST BE REPLACED. CONCERN OVER EFFECT TO OTHER POWER TRAIN PARTS CONNECTED TO DEFECTIVE DRIVE SHAFT. COULD NOT BE DRIVEN UNTIL PARTS REPLACED. DEFINITIVELY, A SAFETY ISSUE. *JS

TO MY KNOWLEDGE RECALL FOR SEATS OUT BOARD CORRECTION NOT PERFORMED BEFORE TAKING DELIVERY ON 12/26/2014. I'M MAKING AN APPT. AS OF TODAY 1/2/2015. I'M HEARING A WHISTLING / HOWLING LIKE NOISE WHEN DRIVING BETWEEN 25 TO 35 MPH. GETS LOADER WHEN ACCELERATING AND SEEMS TO BE MORE PREVALENT WHEN STARTING AND COLD. THE SOUND CAUSES ME TO WONDER IF ITS RELATED TO SOMETHING MORE SERIOUS (THAT COULD) FAIL CAUSING LOST OF CONTROL. IT APPEARS TO BE COMING FROM BENEATH THE REAR OF VEHICLE. *TR