Page 5 of 5 · complaints 201–230 of 230

2007 Cadillac Escalade complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Latches/Locks/Linkages
Filed Oct 12, 201065,059 milesCA

2007 ESCALADE TAIL GATE CAME OPEN ON ITS OWN ALL CARGO SPILLED ONTO THE STREET . THE CAR WAS IN GEAR MOVING THRU AN INTERSECTION. THIS HAS HAPPENED ONCE, THEN I STOPPED DRIVING THE VEHICLE I CONTACTED CAD THEY DID NOT SEEM TOO INTERESTED OR CONCERNED BECAUSE VEHICLE HAS 60K MILES AND IS OUT OF WARRANTY. *TR

Engine and Engine Cooling › Exhaust System
Filed Oct 10, 201034,000 milesWV

2007 ESCALADE EXT ,34K MILES. HEAT SHIELD ON EXH MANIFOLD RUSTED THRU MOUNTS , FELL INTO STEERING COLUMN. STEERING LOCKED IN A RT HAND TURN, WENT LOC, VERY HARD JERK ON STEERING WHEEL BROKE IT FREE. CHECKED PASSENGER SIDE, IT HAD ALSO FALLEN OFF BUT DIDN'T CAUSE ANY PROBLEM. *TR

Suspension › Front
Filed Aug 26, 201014,000 milesNY

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT WAS TRAVELING 5 MPH AND NOTICED AN UNUSUAL KNOCKING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FRONT SHOCKS, STRUTS AND DRIVE TRAIN WAS REPLACED HOWEVER, THE FAILURE PERSISTED AFTER REPAIRS. THE CONTACT STATED THAT THE FAILURE WAS PRESENT SINCE THE DATE OF PURCHASE. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 84,000.

Power Train
Filed Aug 17, 201082,000 milesNM

2007 CADILLAC ESCALADE. EXTREME JERKING WHILE DRIVING, WHEN PARKED ON FLAT SURFACE AND SHIFTED TO REVERSE OR DRIVE WOULD JERK LIKE IT WAS ON A STEEP INCLINE. DECELERATED WITHOUT WARNING IN FOUR LANES OF DIESEL TRAFFIC GOING 75 AND I DECELERATED TO 65 WITH IN A FRACTION OF A SECOND WITH MY ONLY DAUGHTER AND HER FRIEND IN THE VEHICLE. HAPPENED JULY 28, 2010, I HAVE BEEN REPORTING PROBLEMS TO THEM SINCE OCTOBER 2009. THEY WOULD DO TRANSMISSION FLUSHES OR CHANGE MODULES WHICH WOULD DO NOTHING. *TR

Latches/Locks/Linkages4 injured
Filed Jul 23, 201070,000 milesMI

I HAVE A CADILLAC ESCALADE 2007 AWD. IT HAS 70,000 MILES ON IT AND THE CHROME PLATED INTERIOR DOOR HANDLES HAVE PEELED OFF EXPOSING SHARP EDGES. BOTH THE PASSENGER AND THE DRIVER INTERIOR DOOR HANDLES HAVE EXPOSED SHARP EDGES. THROUGH NORMAL USE, THE CHROME HAS PEELED. THERE HAS BEEN NO ABUSE TO THEM. THESE SHARP EDGES HAVE CUT MY FINGER ONCE AND ALSO PASSENGER FINGERS ON THREE OCCASIONS. THE CUT IS WORSE THAN A PAPER CUT. THEY AVERAGE ABOUT 1.5 INCHES. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS I AM OUT OF BUMPER TO BUMPER WARRANTY. *TR

Electrical System
Filed Jun 22, 2010MD

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE WITH 32440 MILES. THE CONTACT FOUND RECALL 10V240000 ELECTRICAL SYSTEM AND HAS HAD THIS RECALL REPAIRED TWICE BEFORE. THE MANUFACTURER HAS BEEN CONTACT ABOUT THE REPEATED FAILURES BUT, THEY WERE UNABLE TO ASSIST HIM. THE CONTACT HAS THE REPAIR ORDER FOR THE REPAIRS. THE CONTACT IS WAITING TO HAVE THE VEHICLE REPAIRED AGAIN.

Air BagsCrash1 injured
Filed Nov 16, 200958,000 milesCA

TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING SHE CRASHED INTO A TREE. THE ENTIRE FRONT-END OF THE VEHICLE WAS DAMAGED, AND NONE OF THE AIR BAGS DEPLOYED. CONSEQUENTLY SHE RECEIVED INJURIES TO HER NECK. A POLICE REPORT WAS FILED. ALSO THE FRONT BRAKE PADS FRACTURED WITHIN THE FIRST TWO MONTHS OF PURCHASING THE VEHICLE. THE BRAKE PADS WERE REPLACED UNDER THE SERVICE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 58,000.

Electrical System
Filed Oct 28, 2009TX

2007 CADILLAC ESCALADE HEATED WINDSHIELD WASHER MODULE SHORT CIRCUIT. *NJ THE CONSUMER STATED THE VEHICLE WAS NOT REPAIRED WITHIN THE 60 DAY PERIOD NOR WAS IT REPAIRED WITHIN 365 DAYS OF THE RECALL NOTICE. DUE TO THE PROBLEM NOT BEING FIXED, THE CONSUMER EXPERIENCED OTHER ELECTRICAL PROBLEMS. THE RECALL PARTS WERE NOT AVAILABLE. AND, BECAUSE THEY WERE NOT AVAILABLE THE DEALERS WERE ALLOWED TO REMOVE THE HEATED WINDSHIELD WIPER FUSE; DISABLING THE SYSTEM. RECALL 08V441000. *JB

Service Brakes, Electric
Filed Oct 6, 2009MI

2007 CADILLAC ESCALADE - REQUIRED 2 BRAKE JOBS UNDER 50K MILES COMPARED TO 2004 CADILLAC ESCALADE OWNED BY SAME DRIVER THAT DIDN'T NEED BRAKE WORK UNTIL APPROXIMATELY 90K MILES. DRIVER IS SAME FOR BOTH VEHICLES, DRIVING CONDITIONS FOR 2007 SIGNIFICANTLY IMPROVED, MILES PER CALENDAR DAY, SIGNIFICANTLY LESS. DRIVER DOES NOT TAILGATE OR, RIDE BRAKES. DEALER WHO'S COMPLETED REPAIRS HAS NO EXPLANATION EXCEPT POSSIBLY A HARD BRAKE SITUATION(S) CAUSED DAMAGE WHILE BRAKES WERE HEATED UP OR, A HARD BRAKE SITUATION(S) FOLLOWED BY THE ROTORS GETTING WET, CAUSING WARP WAS ISSUE. DEALER PUSHES CONCEPT THAT DRIVER IS ISSUE (CHANGED DRIVING HABITS - MORE AGGRESSIVE DRIVING OR, CONDITIONS) VS. PREMATURE BRAKE WEAR CAUSED BY QUALITY OF COMPONENTS. DEALER COMPARES 2007 ESCALADE BRAKE WEAR TO THAT OF A 2006 SRX DROVE BY SAME PERSON WHICH NEEDED BRAKE WORK AT 39K MILES. WHEN ASKED IF THE MASTER CYLINDER COULD BE APPLYING TOO MUCH PRESSURE TO ROTORS, DEALER SAID WE COULD SPECULATE ALL DAY BUT WAS CONFIDENT THE MASTER CYLINDER PRESSURE WAS NOT THE PROBLEM AND REVERTS DISCUSSION TO DRIVER. SEEMS ODD SINCE I DRIVE FEWER MILES UNDER LESS INTENSE CONDITIONS. THE 2004 ESCALADE - WAS A FULL TIME SALES MANAGER TRAVELING ON HIGHLY POPULATED ROADWAYS - CHICAGO, CINCINNATI, INDIANAPOLIS, MINNEAPOLIS, IN 'RUSH HOUR' TRAFFIC. THE 2007 ESCALADE - RETIRED AND DRIVE MINIMALLY POPULATED FREEWAYS AND/OR MINOR ROADWAYS IN MICHIGAN. HAVE NOT CONTACTED GM BECAUSE PREVIOUS DISCUSSIONS WITH GM ON OTHER MATTERS WERE MET

Latches/Locks/Linkages › Doors › Latch1 injured
Filed Sep 25, 200919,000 milesAL

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. SHE STATED THAT WHEN OPENING THE DOOR, HER FINGER WAS CUT BY THE DRIVERS SIDE FRONT CHROME DOOR HANDLE. UPON FURTHER INSPECTION SHE NOTICED THAT THE CHROME FINISH ON THE DOOR HANDLE BEGUN TO DEGRADE. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER, NOR HAVE ANY REPAIRS BEEN MADE. THE CURRENT AND FAILURE MILEAGES WERE 19000.

Electrical System
Filed Sep 10, 2009TX

TO WHOM IT MAY CONCERN: WE WILL 'NEVER' OWN ANOTHER GMAC CADILLAC (COMPANY NAME: MCGINNIS) VEHICLE. WE LEASED THIS VEHICLE IN MARCH, 2009 AND WE HAVE BEEN HAVING PROBLEMS SINCE WE OWNED THIS VEHICLE. I FEAR FOR MY LIFE AND MY FAMILY'S LIVES RIDING IN THIS 2007 CADILLAC ESCALADE SUV. GMAC AND MCGINNIS HAVE CREATED AN UNDUE HARDSHIP AND FEAR FOR MY FAMILY'S LIVES. YES, WE FEAR FOR OUR LIVES AS A FAMILY WHEN WE ARE IN THIS VEHICLE; IT IS NOT CERTAIN IF WE WILL MAKE IT BACK HOME. GMAC AND MCGINNIS CADILLAC DEALERSHIP KNEW THAT THIS VEHICLE HAD 'ELECTRICAL PROBLEMS' FROM THE OUTSET BUT DIDN'T NOTIFY US OF THESE PROBLEMS UNTIL SEPTEMBER OF 2008 PUTTING ME AND MY FAMILY LIVES IN FURTHER DANGER AS WELL AS TO MY HOUSE IF THIS CAR WOULD 'CATCH A FIRE'; THIS 2007 CADILLAC ESCALADE SUV WAS HOUSED EVERY NIGHT IN MY ENCLOSED GARAGE. AS STATED FROM THEIR SAFETY RECALL MEMO DATED SEPTEMBER, 2008. "A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER HEATER MAY OVERHEAT THE CONTROL CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE. IN RARE CASES, IT MAY CAUSE A FIRE." IT IS CLEARLY STATED IN THEIR RECALL MEMO THAT THIS VEHICLE "MAY CAUSE A FIRE". GMAC AND MCGINNIS CADILLAC DEALERSHIP KNEW THAT THIS VEHICLE WAS UNSAFE TO DRIVE AND EVERYONE IN MY FAMILY FEAR FOR THEIR LIVES WHEN THEY ARE IN THIS VEHICLE. AS CAN BE SEEN FROM MY ATTACHED DOCUMENTS INCLUDING THE TRANSACTION HISTORY FOR THIS VEHICLE, WE HAVE BEEN EXPERIENCING ELECTRI

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Jun 3, 200917,000 milesMD

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING BETWEEN 30-40 MPH WITH THE AUTOMATIC HEADLIGHTS ACTIVATED, THE HIGH BEAM (FLASH TO PASS) FEATURE SUDDENLY ENGAGED TO WARN OPPOSING DRIVERS OF AN ANIMAL IN THE ROADWAY. THE HIGH BEAM (FLASH TO PASS) FEATURE WAS FUNCTIONAL WHENEVER THE AUTOMATIC HEADLIGHT FEATURE WAS DEACTIVATED BY MANUALLY TURNING OFF THE HEADLIGHTS AND FLASHING THE HIGH BEAMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THEY STATED THAT THE HIGH BEAM (FLASH TO PASS) FEATURE WAS OPERATING AS THE MANUFACTURER DESIGNED. THE TECHNICIAN RECOMMENDED THAT THE MANUFACTURER BE NOTIFIED OF THE ISSUE. THE MANUFACTURER INVESTIGATED THE ISSUE AND STATED THAT THE COMPONENT WAS OPERATING TO THEIR SATISFACTION. IN ADDTION, THE RAIN TRACKER AUTOMATIC WINDSHIELD WIPERS SENSOR FAILED TO OPERATE PROPERLY IN PRECEPITATION OR MIST. THE AUTHORIZED DEALER WAS UNABLE TO REPLACE THE SENSOR. THE FAILURE MILEAGE WAS 17,000 AND CURRENT MILEAGE WAS 47,000.

Electronic Stability Control (esc)
Filed Apr 13, 200930,017 milesCA

POWER IS CUT TO THE MOTOR BECAUSE OF PROBLEMS WITH THE STABILITY CONTROL. VEHICLE WILL NOT GO OVER 5MPH. THIS HAS HAPPENED MULTIPLE TIMES 3 OR 4 OF WHICH WHERE THE CAR NEEDED TOWING. THE PROBLEM HAS HAPPENED AT LEAST 4 OR 5 OTHER TIMES WHERE IT WORKED AFTER THE INCIDENT. MY SELF AND OTHERS HAVE BEEN IN SERIOUS DANGER OF AN ACCIDENT. THIS PROBLEM OCCURS WHEN I AM TRAVELING ON HWYS, FREEWAYS, AND I HAVE BEEN LUCKY TO BE ABLE TO AVOID ACCIDENTS. *TR

Steering
Filed Mar 9, 200926,000 milesGA

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING AT ANY SPEED AND TURNING THE STEERING WHEEL, THE CONTACT HEARD A LOUD GRINDING NOISE. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE AND PROVIDE A REMEDY, BUT STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT DOES NOT WANT TO DRIVE THE VEHICLE IN THIS CONDITION. THE MANUFACTURER STATED THAT THEY WERE WORKING ON DIAGNOSING THE ISSUE. THE FAILURE MILEAGE WAS 26,000. 4/01/09 *NJ UPDATED 04/06/09.*JB

Visibility
Filed Jan 27, 200925,000 milesFL

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE CAME TO A STOP AND THE GEAR SHIFTER WAS PLACED INTO REVERSE. THE REVERSE MODE, TILT DOWN EXTERIOR MIRRORS FAILED TO OPERATE. IN ADDITION, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE LURCHED FORWARD UNEXPECTEDLY. THE FAILURES OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THERE WAS NO PROGRAM AVAILABLE TO REPAIR THE REVERSE MIRROR FAILURE. THEY COULD NOT DETERMINE THE CAUSE OF THE OTHER FAILURES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 45,000.

Engine and Engine CoolingFire
Filed Sep 2, 200810,000 milesCA

2007 MODEL CADILLAC ESCALADE WHILE PARKED IN A GARAGE, NOT DRIVEN FOR ABOUT 2 DAYS CAUGHT FIRE ALL ON ITS OWN AND BURNT DOWN CAUSING EXTENSIVE DAMAGE TO PROPERTY AND OTHER VEHICLES. *TR

Suspension › FrontCrash
Filed Aug 19, 200812,600 milesFL

L/F BALL JOINT FAILURE TIRE FELL OFF . *TR

Air Bags › FrontalCrash1 injured
Filed May 5, 2008IL

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING 35 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND CRASHED INTO SEVERAL TREES. THE VEHICLE SPUN AROUND AND ENDED UP FACING THE OPPOSITE DIRECTION. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN.

Vehicle Speed Control
Filed Feb 22, 20083,000 milesNJ

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHEN IT RAINED, WATER WOULD LEAK AROUND THE SUNROOF. THE WATER LEAKED INTO THE SIDE CURTAIN AIR BAG. THE DEALER STATED THAT THE DRAIN HOSE WAS NOT ORIGINALLY INSTALLED; THEREFORE, THEY INSTALLED THE DRAIN HOSE AND REPLACED THE SIDE CURTAIN AIR BAG. WHILE DRIVING 50 MPH, THE VEHICLE DOWNSHIFTED INTO SECOND GEAR AND BEGAN TO SPIN. THE CHECK ENGINE LIGHT ILLUMINATED. AFTER IT FINISHED SPINNING, THE VEHICLE STOPPED. THE CONTACT COULD NOT ACCELERATE PAST 30 MPH WHILE DRIVING HOME. THE DEALER STATED THAT THE RANGE SWITCH IN THE TRANSMISSION FAILED, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE DEALER REPLACED THE RANGE SWITCH. WHILE DRIVING 25 MPH, THE VEHICLE SURGED FORWARD. THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE WOULD NOT SLOW DOWN FOR 3-4 SECONDS. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 27,850. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR

Exterior Lighting › Headlights › Switch
Filed Dec 6, 2007IL

FLASHING OF HEADLIGHTS DURING DAYTIME HOURS DOES NOT WORK WHEN THE HEADLAMPS ARE IN THE AUTOMATIC MODE. THE AUTOMATIC MODE TURNS THE HEADLAMPS ON DURING EVENING PERIODS & OFF DURING DAYLIGHT HOURS. THIS SHOULD NOT BE A PART TIME FEATURE. IN ORDER TO USE THE "FLASH TO PASS" DURING DAYLIGHT HOURS, THE HEADLAMPS MUST BE TAKEN OUT OF THE AUTOMATIC MODE. I BELIEVE THIS HINDERS THE ABILITY TO USE THE HEADLAMPS FOR A SAFETY WARNING. *TR

Air BagsCrash1 injured
Filed Oct 29, 200728,000 milesMO

TL*THE CONTACT OWNED A 2007 CADILLAC ESCALADE. THE CONTACT FELL ASLEEP WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE STRUCK A DITCH, WENT AIRBORNE, AND ROLLED OVER SEVERAL TIMES. A POLICE REPORT WAS FILED. ALL FOUR WHEELS AND TIRES CAME OFF THE VEHICLE AND EACH WINDOW WAS BROKEN AND SMASHED. NONE OF THE EIGHT AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A BROKEN COLLAR BONE, SHOULDER BONE, ROTARY CUP, AND A BROKEN HAND IN TWO PLACES. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. CADILLAC HAS BEEN NOTIFIED AND WILL INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 28,000.

Equipment › Appliance › Air Conditioner
Filed Oct 11, 2007NJ

2007 CADILLAC ESCALADE SQUEALING NOISE WHILE DRIVING AT ANY SPEED. CUSTOMER STATES IT HAPPENS AT ANY SPEED. ALSO HAS A THUMPING NOISE IN THE REAR WHILE DRIVING AT HIGHWAY SPEEDS. SQUEALING SOUNDS LIKE IT IS COMING FROM THE BRAKES. *KB THE DEALER STATED THE DIAGNOSIS FOR THE RATTLING NOISE WAS DUE TO THE STABILIZER BAR LINKS BEING LOOSE. THE CONSUMER STATED THE PROBLEM STILL PERSISTS AND PROVIDED A DOCUMENT FROM GMC'S WEBSITE STATING THE DEFECT HAS TO DO WITH A/C AIR BELT COMPRESSOR CONDITIONING. THE DEALER INFORMED THE CONSUMER THERE WAS NO FIX FOR THE PROBLEM AT THE PRESENT TIME. THE DEALER FOUND THE STABILIZER LINKS LOOSE. *TR

Exterior Lighting › Turn Signal › Switch
Filed Aug 30, 200720,000 milesNM

TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED THAT THE TURN SIGNAL SWITCH FAILED. IN ORDER TO ACTIVATE THE SIGNAL, THE BUTTON ON THE INSTRUMENT PANEL MUST BE MANUALLY DEPRESSED. THE CURRENT MILEAGE WAS 26,000 AND FAILURE MILEAGE WAS 20,000.

Service Brakes, Hydraulic
Filed Aug 17, 2007OH

SQUEAKING FROM FRONT LEFT WHEEL...BRAKES RUBBING? TOOK IT TO THE DEALER TWICE. FIRST TIME THEY "ADJUSTED" SOMETHING IN THE BRAKING SYSTEM. SECOND TIME THEY SAID BEFORE I BROUGHT IT IN THAT THEY WOULD PUT NEW ROTORS ON IT WHEN I CAME IN AGAIN, SO I BROUGHT IT IN AND THEN THE 65+ YEAR OLD SERVICE PEOPLE COULDN'T HEAR THE SQUEAK AND MY ORIGINAL SERVICE PERSON WASN'T THERE...SO THEY SAID THEY DID SOMETHING...BUT NOW IT IS WORSE! I AM GLAD TO I SPENT 70K ON A POS! *JB

Structure2 injured
Filed Feb 28, 20073 milesDE

TL*- THE CONTACT STATED THAT UPON RECEIVING THEC 2007 CADILLAC ESCALADE WITH 3 FAILURE MILES THE RETRACTABLE STEPS ON BOTH SIDES OF THE VEHICLE WERE NOT WORKING. THE CONTACT HEARD A HUMMING SOUND WHILE DRIVING, AS IF THE STEPS WERE ATTEMPTING TO SLIDE OUT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED, BUT THERE STILL HAD BEEN NO RESOLUTION TO THE PROBLEM. THERE HAVE BEEN 2 FALLS, RESULTING IN INJURIES DUE TO THE RETRACTABLE STEPS NOT WORKING. THE VEHICLE HAS NOT BEEN REPAIRED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 21, 20077,215 milesCA

BRAKES SQUEAK REALLY LOUD. TOOK IT TO THE DEALER, THEY SAID NOTHING COULD BE DONE. PROBLEM KEEP GETTING WORST, UNTIL THE POINT WE DON'T DRIVE IT ANYMORE. WENT BACK TO THE DEALER AND THEY SAID TO WAIT A MONTH. *NM

Exterior Lighting › Tail Lights
Filed Jan 26, 2007WA

MANY NEW VEHICLES HAVE LED TAILLIGHTS WHICH ARE STROBED. SOME OF THESE ARE STROBED AT SUCH A LOW RATE THAT THE STROBING BECOMES EVIDENT TO FOLLOWING DRIVERS. THIS IS EXTREMELY IRRITATING AND DISTRACTING TO THE POINT THAT I BELIEVE IT IS A SAFETY ISSUE. I HAVE GREAT DIFFICULTY FOLLOWING SUCH A VEHICLE. THIS IS A PROBLEM EVEN AT A SIGNIFICANT FOLLOWING DISTANCE, SAY 1/4 MILE. PLEASE DO SOMETHING ABOUT THIS. *NM

Air Bags › Side/Window1 injured
Filed Dec 20, 200610,925 milesTX

SIDE AIR BAGS DEPLOYED IN CONTACTS CAR. ON STAR HAD NOT BEEN WORKING. CONTACT TOLD BY DEALER THAT THEY WERE NOT GOING TO REPAIR ANYTHING ON THE CAR UNTIL THE INVESTIGATION WAS COMPLETED. TOOK CAR IN AND SPOKE WITH ADVISOR AND WAS TOLD THEY WOULD WORK ON IT AND LET HIM KNOW WHEN THE CAR WOULD BE READY. LATER RECEIVED A CALL STATING THAT THEY WERE NOT GOING TO FIX THE CAR BECAUSE THE ON BOARD COMPUTER SAID THAT THERE WAS SIDE IMPACT. CONTACT TOLD THE ADVISOR THAT THE CAR HAD NO DAMAGE ON THE CAR OR UNDERNEATH THE CAR. ADVISOR SAID THAT THERE WAS A SCRATCH AND A DENT ON THE TIRE AND THE RIMS. A CONTACT SAID THAT A FRIEND HAD DROVE THROUGH A CAR WASH AND MESSED SCRATCHED AND DENTED THE 24 IN NON-ORIGINAL TIRES ON HIS CAR. THE CONTACT HAS NOT BEEN ABLE TO DRIVE THE CAR FOR OVER A MONTH NOW BECAUSE DEALER WILL NOT FIX THE CAR. INSURANCE WILL NOT PAY FOR THE REPAIR BECAUSE THERE WAS NO ACCIDENT AND THEY SAID THAT IT IS A WARRANTY ISSUE. CONTACT SAYS THAT HE WAS NOT IN AN ACCIDENT OBVIOUSLY BECAUSE THE DRIVERS AIR BAG DID NOT DEPLOY IN THE FRONT. PLEASE INVESTIGATE, THANK YOU HENRY ADAMS. *NM

Structure
Filed Nov 16, 2006NJ

2007 ESCALADE MAKES A RATTLING NOISE AT FRONT AND REAR DOORS. *TS THE DEALERSHIP ACKNOWLEDGE THERE WAS A PROBLEM, HOWEVER THEY WERE UNABLE TO SOLVE IT. *JB *NM

Engine and Engine Cooling
Filed Jun 2, 20063,900 milesCA

DT*: THE CONTACT STATED WHILE DEPRESSING THE ACCELERATOR PEDAL FROM A STOPPED POSITION THE VEHICLE HESITATED. THE PROBLEM OCCURRED INTERMITTENTLY. THE VEHICLE WAS DRIVEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. UPDATED 07/05/06. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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