TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT'S VEHICLE T-BONED ANOTHER VEHICLE AND CRASHED INTO AN ELECTRICAL BOX. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISED RIBS AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
2007 Cadillac Escalade complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
IN MOTION, STOPPED ,WAS ON HILL GOING UP A LANE TO HOME. CODE FOR THROTTLE POSITION CONTROL MODULE APPEARED!
VEHICLE STALLED OUT IN VERY HEAVY TRAFFIC IN BOTH MARYLAND, AND INDIANA WHILE I WAS ON VACATION. THIS OCCURRED ON A MAJOR HIGHWAY IN BOTH OCCASIONS THAT WAS PACKED WITH TRAFFIC.THIS INCIDENT COULD HAVE EASILY RESULTED IN A MAJOR ACCIDENT THAT COULD HAVE BEEN HARMFUL TO BOTH ME AND MY FAMILY. THIS INCIDENT HAPPENED ON 2 OCCASIONS ,JULY 16TH 2016 AND JULY 22ND 2016.DEALERSHIP AT FIRST COULD NOT FIND THE PROBLEM AS WAS THE CASE WITH THE FIRST CADILLAC DEALERSHIP IN BETHESDA MARYLAND. THE 2ND DEALERSHIP TOOK A WEEK TO CREATE, IDENTIFY, AND HOPEFULLY REPAIR THE PROBLEM. REPLACING FUEL PUMP ENDED UP BEING THE CALL. 1005.00 DOLLARS LATER I CERTAINLY HOPE THAT THIS FIXED THE PROBLEM. THIS INDEED IS A HUGE SAFETY CONCERN AS IT DOES NOT SHOW ANY WARNINGS IT JUST STALLED OUT.
I HAVE CONTACTED CADILLAC CUSTOMER SERVICE REGARDING MY STEERING WHEEL SMOKING AND BURNING A HOLE IN THE LEATHER WHEN I USE THE HEATED STEERING WHEEL FEATURE. THEY ARE CLAIMING THAT IT IS THE RESULT OF NORMAL WEAR AND TEAR WHICH I FIND ABSURD. THE DEALER REPRESENTATIVE STATED TO ME THAT IN THE 10 YEARS HE'S BEEN WORKING ON GM CARS, HE HAS NEVER SEEN THIS HAPPEN. ALSO, THE DEALER CHARGED ME TO REPLACE ALL FOUR INTERNAL DOOR HANDLES AFTER THE METAL DEGRADED AND STARTED CUTTING OUR HANDS. APPARENTLY, OTHER ESCALADES WERE COVERED UNDER A RECALL BUT NOT MY VIN. I THINK BOTH SHOULD BE COVERED BY GM GIVEN THE SERIOUS NATURE OF BOTH DEFECTS.
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE BATTERY WOULD BE COMPLETELY DRAINED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MOTOR WIRING HARNESS UNDER THE PASSENGER SEAT WAS COMPLETELY MELTED, WHICH CAUSED THE FAILURE. AS A RESULT, THE BATTERY, CIRCUIT BREAKER, AND WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000.
MY DASHBOARD IS CRACKING ON BOTH ENDS AND THE STABILITY CONTROL HAS GONE OUT TWICE.
ESCALADE HAVING SAME ISSUES AS EVERYONE ELSE. OIL PRESSURE DUE TO POOR BUILD AND CUT BACKS ON GENERAL MOTORS BEHALF. A UNIT WITH A PRICE UP WORDS OF $70-$80K SHOULD NOT HAVE THE ISSUES. WE AS THE CUSTOMERS AND THE VICTIMS SHOULD NOT PAY THE PRICE AND OUR OWN LIVES (FAMILIES LIVES) FOR A COMPANIES SELFISHNESS. PASSENGER SEAT CONTROL MODULE BURNT DUE TO YET ANOTHER FAULTY GM PRODUCT. THEY SEAM TO NOT CARE AND WANT TO FIX THE ISSUES THAT CAN AGAIN LEAD TO HARM TO ANYONE IN AND AROUND THE VEHICLE. I STILL OWN THIS VEHICLE BUT IT HAS BEEN A UTTER DISGRACE OF WHAT KIND OF PRODUCTS WE HAVE BEEN SOLD. TO THIS DAY WOULD LIKE TO KNOW WHY THE COMPANY RECALLS PARTS THAT WOULD COST THEM NICKELS AND DIMES AND NOT THE MAJOR ITEMS THAT CAN LEAD TO DISASTERS LIKE DEATH. FOR CRYING OUT LOUD THEY REPLACED MY DE OTHERS DASH...(DASH). SO REPLACE A PLASTIC DASH THAT HAS NO HARM WHAT SO EVER AND OH DON'T MINED IF YOU TRUCK CATCHES ON FIRE DO TO FAULTY MODULES. SHAME HOW GM HAS LET A COMPANY LIKE TOYOTA WHO ACTUALLY LISTENS TO THE COSTUMES SEEM LIKE A MORE PATRIOTIC COMPANY AND KEEPS THEIR CUSTOMERS SAFE ON THE ROADS. THANK YOU FOR YOUR TIME, NOW IT'S TIME FOR ACTION. I STILL DRIVE THE TRUCK EVERYDAY AND PRAY I DON'T DIE EVERY TIME . *TR
VEHICLE CONTINUE TO RECEIVE "LOW OIL PRESSURE, TURN OFF ENGINE WARNING". IN ADDITION TO "SERVICE STABILINK SEYSTEM". NO ONE CAN TELL ME THE CAUSE. THIS OCCURS WHILE DRIVING ON HIGHWAYS AND STREET. 2007 CADILLAC
THE STATE OF MICHIGAN HAS MANDATED THAT ALL LIMOUSINES AND LIMOUSINE BUSES ARE REQUIRED TO HAVE THE REAR DOOR LOCKING MECHANISM DISABLED AND THE DOOR KNOBS REMOVED; AS WELL AS THE ABILITY TO ELECTRONICALLY LOCK THE DOORS WHILE IN MOTION OR AT REST! THIS MANDATE SEEMS TO BE A STATE OF MICHIGAN REQUIREMENT ONLY. I AM GRAVELY CONCERNED THAT THIS WILL GIVE A CUSTOMER / INDIVIDUAL THE ABILITY TO OPEN THE DOOR WHILE THE VEHICLE IS IN MOTION WHICH WILL RESULT IN SERIOUS INJURY OR DEATH! PLEASE CONTACT ME AT [XXX] IF I AM WRONG IN THIS CONCERN...[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
MAJOR PROBLEM WITH THE POWER TRAIN AND OR SENSOR THAT'S CAUSING TRUCK TO TRIP STABILITRACK
I SEEN ANOTHER PERSON SAID THAT SHE HAD PROBLEMS WITH HER HEATED AND COOLING SEATS I'M HAVE THE SAME EXACT PROBLEM AND WANTED TO KNOW IF THERE ARE ALOT OF COMPLAINTS WHY IS NOT A RECALL?
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND THE STABILITRAC WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STABILITRAC LIGHT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,931.
CRACK ON FRONT DASH APPEARED A COUPLE OF YEARS AGO. WAS TOLD IT WAS A COMMON PROBLEM BUT NO RECALL. TODAY I NOW HAVE THREE CRACKS AND AN ESTIMATE OF ALMOST $400 TO REPLACE THE PART. IN A QUICK LOOK ONLINE THIS PROBLEM APPEARS TO BE VERY COMMON. I KNOW THERE IS A PUSH TO HAVE GM REPLACE THIS PART AT THEIR EXPENSE AS IT APPEARS TO BE DEFECTIVE. SOMETHING I AGREE WITH AND AM IN FAVOR OF. *TR
DRIVER STOPPED VEHICLE PREPARING TO PARK, PLACED IT IN "PARK" AND PROCEEDED TO TURN IGNITION INTO "OFF" POSITION. THE KEY WAS FIRMLY LOCKED IN THE "RUN" POSITION AND WOULD NOT TURN TO "OFF" OR ANY OTHER POSITION. AFTER TRYING TO TURN KEY FOR SEVERAL MINUTES, DRIVER CALLED GM/SEWELL - CADILLAC SERVICE DEPARTMENT FOR INSTRUCTION TO TURN THE VEHICLE OFF. THE SERVICE DEPARTMENT COULD NOT PROVIDE ANY SOLUTIONS THAT WORKED OVER THE PHONE. THE VEHICLE HAD TO BE SHUT OFF AT THE SERVICE DEPARTMENT. AFTER THE INITIAL INCIDENT THERE WERE A NUMBER OF OTHER INCIDENTS INCLUDING KEY HARD TO TURN IN IGNITION, NUMEROUS OCCASIONS OF POWER LOSS THROUGHOUT SYSTEMS IN VEHICLE. THE VEHICLE HAS BEEN TAKEN THE SEWELL CADILLAC MANY TIMES FOR THESE SAFETY ISSUES. A NUMBER OF CALLS HAVE BEEN MADE TO GM ALSO ABOUT THE VEHICLE AND ITS DEFECTIVE NATURE. I FIRMLY BELIEVE THAT THIS VEHICLE SHOULD BE INCLUDED IN THE IGNITION RECALLED VEHICLES.
AFTER DRIVING THE CAR ON HIGHWAY WITH NO ISSUES CAR WILL STALL OUT APPROACHING LIGHTS,STOP SIGNS OR SLOWING DOWN OR LETTING OFF GAS PEDAL.HAS HAPPENED 8-9 TIMES IN LAST WEEK. NO WARNING LIGHTS OR IDLING ISSUES THAT WOULD WARN US OF THE ISSUE. CHANGED BATTERY,CRANKSHAFT SENSOR ,CLEANED THROTTLE BODY, FUEL FILTER ,AND CHANGED OIL. NO CODES SHOW UP ON MECHANICS DIAGNOSTIC METER.I HAVE TAKEN TO ONLINE CADILLAC FORUMS AND LEARNED THIS IS NOT AN UNCOMMON PROBLEM.VERY UNSETTLING WITH WIFE AND 4 CHILDREN IN VEHICLE. *TR
HEATED SEATS NOT WORKING. AFTER DOING SOME RESEARCH ONLINE I FOUND OUT THAT ESCALADE'S ARE PRONE TO MELTED WIRE CONNECTIONS ON THE CCSM UNDER THE PASSENGER SEAT. MINE HAS THE EXACT SAME PROBLEM AS DESCRIBED BY MANY OTHER ESCALADE OWNER'S. WHY HAS THIS NOT BEEN RECALLED? THIS COULD POSE A VERY SERIOUS INTERIOR FIRE RISK. *TR
DRIVING ON THE I10, SEMIS ALL AROUND, DRIVING ABOUT 65 MPH. MY DAUGHTER AND HER FRIEND IN THE VEHICLE. ALL OF THE SUDDEN IT FELT LIKE I HIT A WALL. ALL POWER WENT OUT, LOST ALL SPEED, WHEN THE POWER FLICKERED BACK ON, LIGHTS ONLY NO SPEED, ALL THE DASHBOARD WAS LITE UP, EVERYTHING WAS MAKING A SOUND, THE VEHICLE KEPT GOING FROM D -DRIVE TO P-PARK, THE RPM WERE MAXED- YET NO SPEED. AT 51K I NOTICED THE VEHICLE SHIFTING HARD AND TOOK IT IN TO A CADILLAC DEALERSHIP, THOUSANDS OF DOLLARS LATER, IT HAS CONTINUED TO DO THE SAME THING, JUST TWO DAYS AGO 2-7-15, IT IS STILL DOING THE SAME THING. MANY TIMES I HAVE BEEN IN DANGER OF LOOSING MY LIFE, AM NOT EXAGGERATING. MY VEHICLE HAS ONLY BEEN TOUCHED BY THE DEALERSHIP FOR ALL OF ITS SERVICES AND REPAIR. THIS VEHICLE IS EXTREMELY UNSAFE FOR DRIVING. I HAVE A BOOK OF ALL MY SERVICE RECORD DOCUMENTING THE SAME ISSUE OVER, AND OVER...........................................AGAIN. ACCORDING TO MY RESEARCH THERE ARE THOUSANDS OF PEOPLE EXPERIENCING THE SAME PROBLEM, AND CADILLAC JUST SITS BACK, PROBABLY WAITING FOR LOSS OF LIVES. *TR
DASH CRACK ON DRIVERSIDE. *TR
I WAS DRIVING APPROXIMATELY 60 MPH, WHEN MY DASH WARNING SIGN BEGAN TO READ "LOW OIL PRESSURE- SHUT OFF ENGINE" AND BEGAN BEEPING INCESSANTLY. AS I WAS ON A BRIDGE/EXPRESSWAY, I WAS NOT IN A POSITION WHERE I COULD SAFELY STOP THE ENGINE. THE ENGINE WENT INTO "LIMP MODE" AND WAS STRUGGLING TO MAINTAIN POWER. *TR
HEATED STEERING WHEEL BURNED A WHOLE THROUGH LEATHER AND CAUSED A BURN ON MY FINGER. STEERING WHEEL HEATER NO LONGER WORKS SINCE INCIDENT. *TR HEATED DRIVER SEAT NO LONGER WORKS AFTER SMELLING BURNING IN CAR. FOUND MELTED/BURNED CONNECTOR UNDER PASSENGER SIDE SEAT WHERE THE HEATED SEAT MODULE IS LOCATED.
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE HAVING REPAIRS PERFORMED, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE REAR MOTOR MOUNT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE CHECK AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 118,000. UPDATED 10/22/14*CN THE CONSUMER STATED THE POWER/HEATED SEATS, DOOR HANDLES(3), WHEEL BEARINGS, SHOCKS AND STRUTS, BRAKES, HEADLIGHTS, TRACTION CONTROL, AND ENGINE ALL HAVE FAILED AND WERE REPAIRED. THERE WAS ALSO RUST THAT RECURRED AFTER IT WAS REPAIRED. UPDATED 05/19/2015 *JS
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE WIRE HARNESS IN THE VEHICLE MELTED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 60,000.
WE WERE PULLING OUT OF A PARKING LOT AFTER THE SUV WAS PARKED FOR OVER AN HOUR. WHEN I SMELLED SOMETHING BURNING. SMOKE STARTED POURING IN SIDE THE CAR ON THE DRIVER SIDE FROM UNDER THE DASH BOARD. WE PULLED OFF THE ROAD AND CALLED 911. OPENED THE HOOD AND 3FT FLAMES SHOT OUT, THE ALARM WENT OFF AS SMOKE AND FLAMES FILLED THE AIR. A LADY IN A HOME NEARBY RAN OUT WITH A FIRE EXTINGUISHER TO ASSIST. FIRE AND POLICE CAME, REPORT WAS FILED. MY LUNGS BURNED FOR WEEKS AFTER AND I HAD A CHRONIC COUGH. THE CAR WAS TOWED TO THE DEALER. THE DEALER FOUND IT TO BE A MANUFACTURE DEFECT BUT GM REFUSED TO WORK WITH US ON COSTS. WE HAD TO PAY FULL PRICE OUT OF POCKET FOR REPAIRS. I FILED A COMPLAINT WITH BBB, GM, AND MANY OTHERS BUT GOT NO ASSISTANCE. I ALSO HAD ISSUES WITH THIS SUV AND THE TRANSMISSION FAILED AT 100,000 MILES WHICH THE SHOP SAID IT WAS UNUSUAL BUT FOR A TRANSMISSION TO FAIL AT THIS LOW OF MILES BUT IN THESE TRANSMISSIONS IT IS A KNOWN PROBLEM. IT COULD HAVE CAUSED AN ACCIDENT IF FAILING ON THE HIGHWAY WHEN DOING 65 AND LOCKED UP. THERE HAVE ALSO BEEN ISSUES WITH THE FUEL LEVEL SENSOR WHICH MANY PEOPLE HAVE ALSO REPORTED, DEFECTIVE WINDSHIELD WHICH GM REFUSED TO REPLACE. THE FILM OVER THE WINDSHIELD WAS DEFECTIVE WHICH CAUSED BLURRY VISION IN THE DRIVERS LINE OF VIEW. I HAD TO PAY TO REPLACE THE WINDSHIELD. GM HAS NOT BACKED ANY OF THE ISSUES WITH THIS SUV. IT HAS BEEN A LEMON SINCE DAY ONE. I HAVE ALL RECEIPTS FOR REPAIRS. *TR
BROKEN EXHAUST MANIFOLD BOLTS, CAUSING EPA PROBLEM AND ENGINE PROBLEMS AND CHECK ENGINE LIGHTS. *TR
FRONT PASSENGER AND DRIVER'S SIDE DOOR HANDLES ARE VERY LOOSE AND FALLING OFF. *TR
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT HE HEARD A KNOCKING NOISE IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 40,000. UPDATED 06/17/14 MA UPDATED 8/17/17*CN
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE DRIVER'S SIDE EXTERIOR DOOR HANDLE AND THE REAR PASSENGER EXTERIOR DOOR HANDLE WERE FRACTURED. THE DOOR HANDLES WERE NOT REPLACED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 25,393.
I PURCHASED VEHICLE NEW AND TAKE EXTREMELY GOOD CARE OF MY CARS. OVER THE YEARS OF OWNING THE TRUCK, ALL FOUR DOOR HANDLES HAVE FALLEN OFF THE OUTSIDE. ONE FELL OFF THE INSIDE. AND ANOTHER DOOR AFTER A REPAIR WOULDN'T OPEN AT ALL. I RECENTLY HAD MY TRUCK IN DUE TO THE LAST OUTSIDE DOOR HANDLE BREAKING. THE SERVICE MANAGER PROCEEDED TO TELL ME THAT I WAS OPENING THE DOOR WRONG, AND WASN'T I EVER INSERVICED ON HOW TO OPEN A DOOR WHEN I BOUGHT IT? REALLY? I DIDN'T KNOW I NEEDED AN INSERVICE, AND HOW IS THEIR FAULTY EQUIPMENT MY FAULT? THREE OF THE 4 DOORS WERE UNDER WARRANTY. BUT AFTER READING THAT THIS IS A PROBLEM, I DON'T FEEL I SHOULD HAVE HAD TO PAY FOR THE FORTH DOOR. *TR
A WEEK AFTER I PURCHASED CAR FROM RANCHO MOTORS VICTORVILLE, CA I HAD INCIDENTS WHERE ALL ELECTRICAL FEATURES FROM VEHICLE WOULD SHUT DOWN, I HAVE BEEN TAKING IT TO DEALERSHIP AND THEY HAVE KEPT IT FOR A MONTH AT TIMES AND THEIR RESOLUTION IS THAT THE BATTERY HASN'T WORKED BUT IT'S BEEN 7 TIMES I HAVE TAKEN IT AND THEY DON'T WANT TO BE RESPONSIBLE FOR IT, THE WORST PART IS AT ONE POINT VEHICLE STOP WORKING IN MIDDLE OF FREEWAY AND MY FAMILY AND I WERE REALLY SCARED, PROBLEM CONTINUES I'M DONE AND TIRED OF THIS. I HAD PAID ALMOST $50,000 ON UNRELIABLE VEHICLE AND PROBLEM IS BECAUSE I'M HISPANIC DEALERSHIP WON'T TAKE CARE OF ME. *TR
HEATED FRONT SEATS NOT WORKING. THE PROBLEM WITH THIS, IS THAT THE CONNECTOR THAT ATTACHES TO THE CLIMATE CONTROL SEAT MODULE (CCSM) (WHICH IS LOCATED UNDER THE FRONT PASSENGER SEAT), OVERHEATS TO THE POINT THAT THE CONNECTOR HAS MELTED. I BELIEVE THAT THIS IS A FIRE HAZARD AND CADILLAC SHOULD LOOK INTO FIXING IT. FROM ALL THE POSTS ON THIS SUBJECT IN THE CADILLAC OWNER'S FORUMS THERE ARE ALOT OF OWNERS HAVING THE SAME PROBLEM AND CONCERNS. *TR
MY VEHICLE ENGINE LIGHT COMES ON AND THE GAS NEEDLE BOUNCES BACK AND FORTH. WHEN THE NEEDLE BOUNCES BACK AND FORTH FROM FULL TO EMPTY THE ENGINE LIGHT IN THE DASH WILL COME ON AND MAY STAY ON FOR AWHILE BUT WILL THEN GO OFF. WHEN I PUT FUEL IN THE TANK THE LIGHT WILL GO OFF BUT ONCE I START DRIVING AGAIN IT COMES BACK ON AND THE NEEDLE BOUNCES BACK AND FORTH. NOT SURE WHERE THE PROBLEM IS BUT I KNOW MY BROTHER IS HAVING THE SAME PROBLEM WITH HIS SILVERADO. PLEASE LET ME KNOW WHAT I NEED TO DO. THANKS FOR YOUR TIME. *TR
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THE DRIVERS FRONT, REAR, AND PASSENGER REAR EXTERIOR DOOR HANDLES BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,795.
I PURCHASED A 2007 ESCALADE AND HAVE HAD IT FOR JUST ABOUT 1 YEAR. SO FAR I HAVE HAD TO REPLACE A DEFECTIVE WINDSHIELD, HUBS, EVAP SENSOR, PURGE VALVE, FUEL LEVEL SENSOR, TRANSMISSION, DEFECTIVE RIMS, PLUS THE NORMAL WEAR AND TEAR ITEMS....BRAKES, ROTORS, BATTERY. ALL OF WHICH HAPPENED TO GO RIGHT AROUND 90,000 TO 100,000 MILES. I CONTACTED CADILLAC TO ADDRESS THE ISSUES AND COMPENSATE SOME COSTS AS THIS SUV HAS ALWAYS BEEN REGULARLY MAINTAINED WITH THE BEST PRODUCTS AVAILABLE INCLUDING SYNTHETIC OILS. THEY REFUSED TO WORK WITH ME.... WELL TODAY THE ICING ON THE CAKE. MY GRANDFATHER PASSED AWAY THIS WEEK, WHILE MOVING HIS PERSONAL BELONGINGS AND HAVING A FULL TRUCK LOAD OF THEM THE TRUCK CAUGHT ON FIRE. SMOKE BEGAN TO POUR IN FROM THE DASH BY THE WINDSHIELD THE UNDER THE DASH. I OPENED THE HOOD AND FLAMES SHOT OUT BURNING MY HAND. THE POLICE & FD CAME. THANK GOD FOR THE FAMILY IN THE HOME NEAR BY WHO RAN OUT WITH A FIRE EXTINGUISHER. I HAD TO PAY FOR A TOW FROM MAINE TO NH. I WAS OUT OF STATE, THE DEALER IS CLOSED UNTIL MONDAY. FIND A VEHICLE TO USE TO GO TO NY WHERE THE FUNERAL SERVICE ARE BEING HELD. THIS VEHICLE IS UNDEPENDABLE, UNRELIABLE, JUNK THAT IS UNSAFE. NOT ONLY IS IT BECAUSE THIS ONE IS A LEMON BUT BECAUSE THEY DO NOT BACK THE PRODUCT. GM DOES NOT CARE ABOUT THE PUBLICS SAFETY. THEY DON'T CARE IF FOLKS GET INJURED OR KILLED. MANY OF THE ISSUES I HAVE HAD ARE SAFETY ISSUES BUT GM DOSE NOT FIND THEM TO BE. IF A TRANSMISSION LOCKS UP WHEN YOU ARE DOING 65 ON A HIGHWA
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE REAR DEFROSTER WIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE TECHNICIAN REATTACHED THE WIRE BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE REAR WINDSHIELD WAS REPLACED BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE REAR LIFTGATE CLOSED INADVERTENTLY WHILE SHE WAS STANDING UNDER THE DOOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TR
THE REAR SEAT HEAD RESTRAINTS DO NOT RAISE TO THE STANDARD RECOMMENDED BY 49 CFR 571. THEY CAN BE LIFTED TO 26 INCHES, NOT 27 1/2 INCHES MIN. AS THE STANDARD RECOMMENDS WHICH RENDERS THEM NOT SAFE FOR FULL SIZE ADULTS. AS A RESULT, MANY PASSENGERS REFUSE TO SIT THERE, RENDERING MY "SUT" 5-SEATER TO BE A 2-SEATER VEHICLE. THE RESTRAINTS ARE ALSO NOT LOCKABLE. THANK YOU FOR THE ATTENTION TO THIS MATTER. I WOULD LIKE TO HAVE THIS CONDITION FIXED. CADILLAC RECOGNIZES THAT ALL THEIR ESCALADE EXTS ARE THE SAME BUT REFUSES TO ACKNOWLEDGE THAT THEY ARE NOT STANDARD AND NEED FIXING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE TRYING TO ENTER THE VEHICLE THE DOOR HANDLE CAME OFF IN OUR HANDS NOT ALLOWING US TO ENTER THE VEHICLE ON A BUSY STREET. I CONTACTED GM WHO HAS REFUSED TO REPLACE IT STATING THAT MY VEHICLE IS OUT OF WARRANTY. HOWEVER, GIVEN THE OVERWHELMING NUMBER OF OWNERS WITH THIS SAME ISSUE, THIS IS A DESIGN FLAW AND OWNERS SHOULDN'T HAVE TO PAY FOR THIS $300 REPAIR. *TR
I WAS JUST GOING ON A STRAT STREET AT 25MPR .ALL AT ONCE ALL THE REAR AIRBAGS DEPLOYED AND ON STAR CALLED TO SEE IF I WAS OK .I HAVE TRIED TO WORK IT OUT WITH GM AND I WAS TOLD A SENSOR FOUND A PROBLEM BUT WOULDN'T TELL ME WHAT . MY CHILDREN HAVE TO RIDE IN THIS SUV. PLEASE HELP IF YOU LOOK ON THE INTERNET GM IS HAVING AIRBAG PROBLEMS WITH CADILLAC ESC.... *TR
RIGHT REAR EXT DOOR HANDLE BROKE. DUE TO THIS I WAS UNABLE TO GET MY CHILD OUT OF THE SEAT HE WAS IN. THIS DEFECT COULD PREVENT EMERGENCY EXIT FROM A VEHICLE. PER CADILLAC FORUMS THIS HAS BEEN A WELL KNOWN DEFECT IN THE PART SINCE MID 2007 AND EFFECT VEHICLES AT ALL MILEAGES. *TR
NOTICED EXCESSIVE EXHAUST FUMES INSIDE THE CAR WHILE AT IDLE DURING STOPS. ALL WINDOWS UP DURING WINTER SEASON DRIVING. INSPECTED EXHAUST SYSTEM FOR LEAKS. NOTICED EXHAUST MANIFOLD BOLTS ON BOTH SIDES OF ENGINE MISSING AND SUBSEQUENT LEAKS AT EACH EXHAUST PORT WITH MISSING BOLTS. NOTICED EXCESSIVE RUSTING AND CORROSION OF EXHAUST MANIFOLD AND BOLTS. THIS SEEMS TO BE CAUSED BY A METAL DEFECT CREATING PREMATURE CORROSION OF EXHAUST MANIFOLDS AND BOLTS. INTERN, CAUSING EXHAUST LEAKS AND EXCESSIVE AMOUNTS OF EXHAUST GASES UNDER HOOD AN IN THE CABIN. THIS IS A MAJOR SAFETY CONCERN TO ME AND MY FAMILY. PLEASE INVESTIGATE. *TR
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT HE NOTICED BURN HOLES ON THE SUNROOF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. UPDATED 02/28/13 *BF
HEARD FROM DEALER MY MANIFOLD BOLT IS BROKEN... SAID $500-600 TO FIX. *JS
ISSUE IS THE DOOR HANDLES COMING OFF LAST SUMMER DRIVER SIDE AND PASSENGER.. HAD EXTENDED WARRANTY AND HAD TO PAY $100 PER TIME SINCE IT HAPPEN AT DIFFERENT TIMES.. LOOKING NOW FOR RETURN OF MY $200 SINCE I SEE DEALERS ARE REPLACE FOR FREE.. *JS
AFTER ENTERING THE ALLEY I PUSHED THE GARAGE DOOR BUTTON. AS I WAS TURNING ONTO THE DRIVEWAY PAVEMENT FROM THE GRAVEL ALLEY THE TRUCK SLOWED AND BECAME HARD TO STEER (LIKE WHEN THE POWER STEERING PUMP GOES OUT). ALMOST SIMULTANEOUSLY THERE WAS A LOUD POP AND THE AIRBAG DEPLOYED. WHEN I REALIZED WHAT JUST HAPPENED I PUT THE TRUCK IN PARK, TURNED THE KEY TO OFF AND GOT OUT IN A HURRY. I THOUGHT THE TRUCK WAS ON FIRE AS THERE WAS A BURNING SMELL AND SMOKE SPUTTERED FOR QUITE AWHILE. AS YET I DO NOT KNOW WHAT CAUSED THE AIRBAG TO DEPLOY. *TR
APPROXIMATELY 2 WEEKS (03/18/11) PRIOR TO REPAIRS THE FRONT OF THE VEHICLE 2007 CADILLAC ESCALADE HAD A "SHAKING NOISE" THE SLOWER YOU DROVE THE MORE NOISE IT MADE. WE TOOK THE VEHICLE TO THE DEALERSHIP WHO QUOTED $1,000 FOR REPAIRS. AT THE TIME WE DROPPED IT OFF THE SERVICE MANAGER MADE US AWARE THAT THERE WAS A "BULLETIN FROM GENERAL MOTORS " ABOUT THE PROBLEM THAT IT WAS "NORMAL WEAR AND TEAR AND THEY WOULD NOT ISSUE A RECALL." IT WAS FOUND BY THE DEALERSHIP THAT THE FRONT JOUNCE BUMPERS AND FRONT STRUTS AND MOUNTS NEEDED TO BE REPLACED. I CONTACTED GM SERVICE LINE WHILE IT WAS STILL IN THE SHOP AND HAD TO PAY FOR THE REPAIRS IN ORDER TO HAVE THE VEHICLE TO DRIVE. I HAD NUMEROUS PHONE CALLS TO GM AND THEY STATED "NORMAL WEAR AND TEAR" AND YOUR 50,000 BUMPER TO BUMPER WARRANTY DOES NOT COVER IT SINCE IT HAD 62,926 MILES ON IT. I REQUESTED A DISTRICT SUPERVISOR REVIEW AND THE OUTCOME WAS THE SAME. WE HAVE HAD CADILLACS FOR 25+ YEARS AND SOME WITH 200,000+ MILES ON THEM AND NEVER HAD THIS TYPE OF PROBLEM AND TREATMENT FROM ANYONE. WE RECEIVED NO SATISFACTION OR CONSIDERATION ABOUT OUR PROBLEM FROM GM EXCEPT FOR THEM TO REPEATEDLY STATE "NORMAL WEAR AND TEAR."
WHEN DRIVING AND COMING TO SLOW DOWN AT A RED LIGHT OR TO MAKE A TURN, THEN ACCELERATE, MY 2007 CADILLAC ESCALADE COMPLETELY SHUTS DOWN. ALL ELECTRICAL AND MECHANICAL POWER IS LOST. THIS HAS HAPPENED AT LEAST 7 TIMES OVER THE LAST MONTH. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE AND SHE USES IT TO DROP THE KIDS OFF AT SCHOOL AND DAYCARE. SHE'S BEEN STUCK IN THE MIDDLE OF A BUSY INTERSECTION IN DALLAS, TX 3 TIMES. THIS IS A VERY DANGEROUS SITUATION FOR MY FAMILY. I TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AT MASSEY CADILLAC IN GARLAND, TX ON 03/03/11 AND I'M WAITING FOR THEIR DIAGNOSIS. I PURCHASED THE TRUCK BRAND NEW AND HAVE REGULARLY SCHEDULED MAINTENANCE DONE. *TR
TL*THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAGS SUDDENLY DEPLOYED WHILE SHE WAS DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO PUT THE AIR BAGS BACK IN PLACE AND REPLACED THE INSTRUMENT PANEL. THE ON STAR SAFETY DEVICE INDICATED THAT THE AIR BAGS NEEDED TO BE CHECKED FOR MALFUNCTIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR BAGS WERE DEFECTIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,300.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Cadillac Escalade → · Every Escalade year → · How the figures are calculated →