2004 Cadillac Deville complaints

ALL THE WINDOWS HAVE FALLEN DOWN ONE TIME OR ANOTHER IN THE PAST 6 MONTHS! ON JUNE28TH 2011 I REPLACED THE FRONT PASSENGER REGULATOR. JUST TO HAVE IT FAIL AGAIN UNDER FOUR MONTHS. I ONLY USED THE WINDOW THREE TIMES! I HAVE READ ALL THE COMPLAINTS FROM OTHER OWNERS OF THIS YEAR OF CADILLAC POWER WINDOW PROBLEMS AND THEIR SHOULD BE A RECALL! THIS IS THE WORST CAR I HAVE EVER OWNED. IT IS A HUNK OF JUNK!!! THIS LATEST REGULATOR PROBLEM HAPPENED TWO HOURS AGO! OCTOBER 23RD 2011. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOWS EXPERIENCED A FAILURE IN WHICH THE GLASS FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE WINDOW REGULATORS WOULD NEED REPLACING. THERE WERE NO RECALLS AND THE REPAIRS OF OVER $1,000 WOULD BE AT THE OWNER'S EXPENSE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC WHO REPLACED ALL THREE WINDOWS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT IF HE HAD TAKEN THE VEHICLE TO BE REPAIRED AT THE DEALER THEY MORE THAN LIKELY WOULD HAVE ASSISTED WITH THE COST OF REPAIRS. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/18/11*LJ

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW REGULATOR. ONE WEEK LATER, THE EXACT FAILURE OCCURRED ON THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THERE WERE E NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.

OUR 2004 CADILLAC DEVILLE POWER STEERING WILL FAIL DURING A RAINFALL OR VERY MISTY WEATHER. THE POWER STEERING WILL STOP WORKING AND THE CAR WILL BE EXTREMELY DIFFICULT TO STEER. THIS MAY HAPPEN AT ANY SPEED, AND THE FAILURE WILL CONTINUE FOR BETWEEN ABOUT 4 AND 10 SECONDS. THIS HAS HAPPENED THREE TIMES DURING THE PAST THREE YEARS, AND IT HAS OCCURRED AT VARIOUS SPEEDS - 25 MPH, 35 MPH AND 60 MPH. IT DOES NOT SEEM TO BE ASSOCIATED WITH DRIVING THROUGH STANDING WATER, BUT MERELY REQUIRES THAT IT IS RAINING OR THAT THERE IS A HEAVY MIST. DURING DRY WEATHER THERE IS NO PROBLEM WITH THE CAR'S POWER STEERING. *TR

OUR 2004 CADILLAC DEVILLE POWER STEERING WILL FAIL DURING A RAINFALL OR VERY MISTY WEATHER. THE POWER STEERING WILL STOP WORKING AND THE CAR WILL BE EXTREMELY DIFFICULT TO STEER. THIS MAY HAPPEN AT ANY SPEED, AND THE FAILURE WILL CONTINUE FOR BETWEEN ABOUT 4 AND 10 SECONDS. THIS HAS HAPPENED THREE TIMES DURING THE PAST THREE YEARS, AND IT HAS OCCURRED AT VARIOUS SPEEDS - 25 MPH, 35 MPH AND 60 MPH. IT DOES NOT SEEM TO BE ASSOCIATED WITH DRIVING THROUGH STANDING WATER, BUT MERELY REQUIRES THAT IT IS RAINING OR THAT THERE IS A HEAVY MIST. DURING DRY WEATHER THERE IS NO PROBLEM WITH THE CAR'S POWER STEERING. THIS LATEST POWER STEERING FAILURE TOOK PLACE TODAY, SEPTEMBER 7, 2011. *TR

2004 CADILLAC DEVILLE STEEERING FAILS IF RAINING OR CAR IS DRIVEN THROUGH STANDING WATER. 6 MONTHS AGO I WAS MAKING A RIGHT TURN DURING A RAIN STORM AND THE STEERING FAILED. I HAD TO USE EXCESSIVE FORCE TO KEEP TURNING THE CAR. I ALMOST HIT A MINIVAN BROADSIDE. THIS NOW HAPPENS EVERY TIME IT RAINS OR THERE IS WATER ON THE ROAD. MY CADILLAC DEALER SAID ITS A DESIGN FLAW THAT CANNOT BE FIXED AND REFUSED TO OFFER ANY HELP OTHER THAN TO OFFER TO SELL ME A BUICK. I HAVE CONTACTED GM/CADILLAC WITH NO RESULTS. I HAVE HAD MANY NEAR MISSES WHEN THE STEERING FAILS AT RANDOM IN WET WEATHER. THIS DEFECT IS GOING TO CAUSE A CRASH. IT IS SHOULD BE FIXED BY CADILLAC IN A RECALL ASAP. I WILL NOT ALLOW ANYONE TO DRIVE THIS CAR DURING WET WEATHER. A AMALLER PERSON WILL NOT HAVE THE MUSCLE TO CONTROL THE CAR AT ANY SPEED ABOVE 5 MPH. *TT

BAD RIMS CAUSE LOW TIRE PRESSURE, TIRE DEALERS (MULTIPLE) STATE THAT THIS IS KNOWN PROBLEM WITH GM RIMS. OCCURS CONSTANTLY AND CAN LEAD TO PREMATURE TIRE FAILURE. THIS PROBLEM HAS OCCURRED SINCE VEHICLE WAS PURCHASED AND DEALERS WERE NEVER ABLE TO REPAIR. *TR

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHENEVER IT RAINED, THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WHEN HE ATTEMPTED TO TURN THE WHEEL. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT FOUND NO FAILURE WITHIN THE STEERING WHEEL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000. THE CURRENT MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

STEERING FAILS IN RAIN. WHAT ELSE IS THERE TO SAY, COMPLETE INABILITY TO AVOID AN ACCIDENT OR MAKE A TURN DURING RAIN OR WET CONDITIONS. IF THIS IS NOT A SAFETY HAZARD, I DON'T KNOW WHAT IS. DO WE HAVE TO WAIT UNTIL SOMEONE IS KILLED???? APPARENTLY MANY, MANY OTHERS HAVE HAD THE SAME PROBLEM AND CADILLAC IS UNWILLING TO MAKE GOOD ON THE PROBLEM AND/OR THE DOT HAS NOT STEPPED UP TO ADDRESS THE SITUATION EITHER. WHO IS TAKING CARE OF WHO???

I HAVE EXPERIENCED TWO POWER WINDOW FAILURES ON MY 2004 DEVILLE WITHIN A ONE MONTH PERIOD WHILE DRIVING. WINDOWS FELL INTO THE DOORS, FRONT AND BACK, AND WOULD NOT RAISE. BOTH FAILURES WERE ON A CAR WITH 55 THOUSAND MILES ON IT. DEALER REPAIRED IT AT THE COST OF $686.00. CONTACTED CADILLAC CUSTOMER SERVICE WITH THEM REFUSING TO ADMIT THERE IS A PROBLEM AND UNWILLING TO OFFER ANY COMPENSATION TOWARD THE REPAIRS. I AM WAITING FOR THE OTHER TWO TO FAIL. RELATIVE HAS A 2003 DEVILLE AND HAS HAD THREE WINDOWS REPAIRED ALREADY. I FEEL THAT THIS IS A SAFETY ISSUE AND A RECALL IS IN ORDER, NOW! *TR

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 40 MPH AND CLOSING THE REAR PASSENGER SIDE WINDOW THE CONTACT STATED THAT HE SUDDENLY HEARD A SNAPPING NOISE AND THE WINDOW SUDDENLY FELL INTO THE DOOR. THE FRONT DRIVER AND PASSENGER SIDE WINDOWS ALSO PREVIOUSLY EXPERIENCED THE SAME FAILURE AND WERE REPAIRED. THE RECENT FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

REAR PASSENGER WINDOW MADE A POPPING NOISE AND THE WINDOW FELL INTO THE DOOR AND WOULDN'T RAISE BACK UP. SECURE WINDOWS ARE A VERY IMPORTANT PERSONAL SAFETY ISSUE, AND THIS COULD BE VERY DANGEROUS SITUATION IF ONE IS DRIVING IN INCLEMENT WEATHER. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THE SUN ROOF GLASS SHATTERED AND CAVED IN ON HER AND AN OCCUPANT WHILE DRIVING 50 MPH. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE BECAUSE IT WAS UNCONTROLLABLE. THE DRIVER AND THE OCCUPANT WERE INJURED AND HAD TO BE TREATED AT THE EMERGENCY ROOM. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPAIRED THE SUN ROOF UNDER WARRANTY. THE FAILURE MILEAGE WAS 66,000.

LEFT FRONT WINDOW REGULATOR FAILED. REGULATOR REPLACED. THIS IS THE THIRD WINDOW REGULATOR HAS FAILED ON. THE RIGHT REAR WINDOW AND THE LEFT REAR WINDOW REGULATORS FAILED AS WELL AND HAD TO BE REPLACED. THE WINDOW FALLS DOWN AND WON'T GO BACK UP USING POWER. CAN PUSH IT UP BY HAND BUT IT WON'T STAY UP.

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE INSERTING THE KEYS INTO THE IGNITION BOTH AIR BAGS ON THE DRIVER AND PASSENGER SIDE DEPLOYED AND INFLATED. THE PASSENGER IN THE VEHICLE SUSTAINED NECK AND BACK INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER WHO INFORMED HIM THAT THE VEHICLE SHOULD NOT BE DRIVEN AND PROVIDED HIM A RENTAL VEHICLE. THEY WILL INSPECT THE VEHICLE BEFORE REPAIRING IT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOTIFY HIM WITHIN THE NEXT 120 DAYS. THE FAILURE MILEAGE WAS 70,000. UPDATED 02/02/11 *CN

ELECTRIC WINDOW REGULATOR ON 2004 CADILLAC DEVILLE FAILED. THIS IS THE 3RD ONE SINCE OWNING THE CAR. EACH REPAIR IS OVER $500. THE PROBLEM IS A PLASTIC CLIP THAT BRAKES. UNHEARD OF. *TR

2004 CADILLAC DEVILLE I HAVE ALSO HAD THREE WINDOW "REGULATOR" (RAISE-LOWER) MECHANISM FAILURES IN THE LAST YEAR. CURRENT MILEAGE IS ABOUT 82,000 MILES AND CAR IS OTHERWISE PROPERLY MAINTAINED. I ALSO HAD THE "KNEE BUMPER" BELOW THE STEERING WHEEL FALL OFF AND IT TOO HAD TO BE REPLACED.

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 50 MPH THE REAR DRIVERS SIDE WINDOW FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED A PLASTIC PIECE WITHIN THE WINDOW MECHANISM WAS BROKEN. THE WINDOW WAS REPAIRED. SHE ALSO MENTIONED THAT THIS HAD OCCURRED IN THE PAST ON THE REAR PASSENGER SIDE WINDOW AS WELL AS THE FRONT DRIVERS SIDE WINDOW. THE FAILURE AND CURRENT MILEAGES WERE 50,000.

HAVE HAD A FAILURE OF THREE WINDOW REGULATORS IN THE PAST 3 MONTHS IN MY 2004 CADILLAC DEVILLE. *TR

WHENEVER IT RAINS OR THERE IS HIGH HUMIDITY, THE POWER STEERING COMPLETELY LOCKS UP. I WAS ALMOST IN AN ACCIDENT YESTERDAY DUE TO THIS, AND HAVE HAD THE PROBLEM BEFORE ALSO. THIS IS A SERIOUS DEFECT. I HAVE BEEN TO THE DEALERSHIP AND THEY CLAIM THERE IS NO RECALL OR KNOWN WAY TO FIX IT. *TR

OVER THE PAST 26 MONTHS, EACH OF THE WINDOWS (4) IN MY 2004 CADILLAC DE VILLE. 4 DR SDN, VIN [XXX] , HAS HAD THE WINDOW REGULATOR BROKEN AND HAD TO BE REPLACED.. THIS HAS HAPPENED AS THE WINDOW WAS OPENED WITH NO PRIOR WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE STEERING BECOMES DIFFICULT OR FAILS IN RAIN OR WET ROAD CONDITIONS ON RIGHT HAND TURNS AT SLOW SPEEDS, OR WHEN PULLING IN OR OUT OF A PARKING SPACE. THIS HAS BEEN ONGOING FOR AT LEAST TWO YEARS. *TR

2004 CADILLAC DEVILLE DTS . POWER STEERING FAILURE ON WET STREETS. OFTEN. LOSS OF CONTROL. DEALER CONFIRMED IT WAS CORRECT BELT. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH IN RAINY WEATHER CONDITIONS. THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING OPERATION RESUMED TO NORMAL AFTER WAITING A FEW SECONDS. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED FOUR TIMES IN ONE DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THE POWER STEERING BELT COULD BE REPLACED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 49,000. THE CURRENT MILEAGE WAS 55,158.

THE ENGINE JUST STOPS, NO WARNING NO LIGHTS HAS YOU SLOW DOWN THE ENGINE WILL JUST COME TO A STOP. THIS HAS HAPPENED IN BOTH COLD AND HOT WEATHER ABOUT A 1/2 DOZEN TIMES. DEALER HAS NOT BEEN ABLE TO LOCATE A PROBLEM. *TR

POWER STEERING FAILED REPEATEDLY DURING RAINY WEATHER. *TR

I HAVE HAD CONTINUOUS ISSUES WITH MY STEERING ON THE CERTIFIED USED VEHICLE WHICH I BOUGHT IN 2006. OVER THE LAST 6 TO 9 MONTHS THE STEERING HAS STARTED TO FAIL WHEN IT IS RAINING. IT IS MOMENTARY, BUT THE CAR CANNOT BE CONTROLLED. I BROUGHT MY CAR TO TOM PEACOCK CADILLAC IN HOUSTON - IT IS STILL UNDER WARRANTY - AND THEY FAILED TO LOOK AT MY STEERING AND SENT ME HOME W/OUT EVEN ADDRESSING IT - ALTHOUGH THE PAPERWORK SHOWS THAT I COMPLAINED ABOUT IT AND WANTED IT LOOKED AT. I'VE SENT A COMPLAINT LETTER ON 10/6 AND HAVE HAD NO RESPONSE. I AM FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THIS COULD CAUSE AN ACCIDENT WHEN THE STEERING FAILS, AS THE CAR LITERALLY CANNOT BE STEERED. *TR

POWER STEERING FAILED DURING RAINY WEATHER. *TR

ALL FOUR POWER WINDOW REGULATORS HAVE FAILED....WE REPLACED ONE AT APPROX $400, BUT IT WILL BE ANOTHER $1000 TO REPLACE THE OTHER THREE SO WE HAVEN'T DONE IT YET....ASKED CADILLAC FOR ASSISTANCE...DENIED, BUT KEPT PRESSING AND THEY ARE REVIEWING IT. *TR

1. THERE IS NO WARNING THE CAR JUST SLOW DOWN AT ANY SPEED AND TURN THE STEERING WHEEL. 2. IT HAPPEN ALL DAY LONG AND OTHER DAYS NO PROBLEM. 3. I HAVE TAKEN THE CAR TO ONE DEALERSHIP FOR REPAIRS AT LEAST 3 TIMES AND ONCE IN VA. EACH TIME THEY EITHER DID NOTHING OR THEY GUEST AT IT BECAUSE THEY COULD NOT FIGURE IT OUT. NOW THEY REFUSE TO WORK ON IT UNTIL IT TOTALLY BREAKS DOWN. HOWEVER, THE EMPLOYEE OF THE DEALERSHIPS HAVE CHARGED MY WARRANTY COMPANY AT LEAST 5,000 AND THE WARRANTY COMPANY DOES NOT WANT TO PAY ANY MORE MONEY FOR GUESSING. THEREFORE THE DEALERSHIP IS ASKING ME TO PAY 94.00 AN HOUR SO THEY CAN GUESS SOME MORE. LASTLY, I WAS TOLD WHEN LEAVING THE DEALERSHIP THAT I DECLINED FURTHER DIAGNOSIS WHICH IS NOT TRUE. HE ALSO TOLD ME THAT IT LOOKS LIKE A POSSIBLE MAJOR ELECTRICAL PROBLEM AND IF THAT'S THE CASE THEY ARE WAITING FOR A MAJOR CAR FIRE BEFORE THEY TRY TO CORRECT THE PROBLEM. IN THAT CASE IT COULD BE TO LATE FOR ME, MY GIRLFRIEND AND HER CHILDREN. ONE OR ALL OF US COULD BE KILLED IN A ELECTRICAL FIRE. I HAVE HAD THIS PROBLEM EVERY SINCE I BOUGHT THIS CAR 04/27/2007, AND THE LAST INCIDENT WAS 07/07/2009. *TR UPDATED 01/13/10. *JB

WITHIN THE PAST 20 MONTHS, I HAVE HAD THREE OF MY WINDOW REGULATORS BREAK ON MY 2004 CADILLAC DHS AND HAVE PAID OVER $1000 TO REPAIR TWO OF THEM. THE THIRD IS NOW GOING TO COST ME $690.00. I CONTACTED GM AND THEY REFUSED TO DO ANYTHING ABOUT IT CLAIMING IT IS NOT THEIR PROBLEM. THE SERVICE MANAGER AT THE LOCAL DEALERSHIP ADVISED THERE IS A PROBLEM WITH 2001-2004 MODELS AND THEIR WINDOW REGULATORS. I ALSO NOTICE ON-LINE THAT THERE ARE MANY COMPLAINTS ABOUT THE WINDOW REGULATORS BREAKING, HOWEVER GM REFUSES TO DO ANYTHING ABOUT IT. IS THERE ANY WAY THAT THIS COULD BE LOOKED INTO BY THE FEDERAL GOVERNMENT AND POSSIBLY CAUSE A RECALL ON THESE ITEMS BECAUSE OBVIOUSLY GM IS REFUSING TO ADMIT THAT THERE IS A PROBLEM. THANK YOU FOR YOUR CONSIDERATION. *TR

DURING RAINY WEATHER OR HIGH HUMIDITY, THE STEERING ON MY 2004 CADILLAC FAILS. THIS HAS CAUSED SEVERAL NEAR-COLLISIONS. THE CADILLAC DEALER TOLD ME THAT THIS IS A DESIGN DEFECT ON THIS MODEL. SOMETHING MUST BE DONE BEFORE I OR SOMEONE ELSE GETS HURT OR KILLED! *TR

RAINY SEASON HAS STARTED IN FLORIDA. I RAN OUR 2004 DEVILLE THROUGH A VERY SHALLOW PUDDLE ON THE 14TH OF MAY, AND IMMEDIATELY LOST THE ABILITY TO TURN THE STEERING WHEEL IN EITHER DIRECTION. USING MUSCLES POWER IT WAS ALMOST IMPOSSIBLE TO TURN THE WHEEL. FORTUNATELY WE WERE IN A GROCERY STORE PARKING LOT WITH NO TRAFFIC. *TR

WE WERE PARKED WAITING TO PICK UP A FRIEND AND HEARD A NOISE THAT SOUNDED LIKE SOMEONE HAD THROWN A STONE AT OUR DRIVER SIDE WINDOW. THE WINDOW DROPPED DOWN APPROXIMATELY TWO INCHES, AND WOULDN'T GO BACK UP. THE CABLE MECHANISM THAT OPERATES THE WINDOW BROKE. NOW WE HAVE HAD A TOTAL OF THREE THAT HAVE BROKEN IN THE SAME MANNER, WITH THE SAME SOUND AND WINDOW DROPPING DOWN. REPAIR MAN SAID THE PROBLEM IS A FAULTY DESIGN AND CARRIES A REPAIR COST OF OVER $395.00 EACH. *TR

EVERY TIME I DRIVE DURING RAINY WEATHER, THE POWER STEERING OF MY 2004 CADILLAC DEVILLE MALFUNCTIONS. I HAVE HAD SEVERAL NEAR-CRASHES BECAUSE I WAS UNABLE TO TURN THE STEERING WHEEL. WHEN THIS HAPPENS, I MUST UNEXPECTEDLY EXERT A LOT OF STRENGTH TO TURN THE WHEEL. THIS PROBLEM IS DEFINITELY A SAFETY HAZARD. I CONTACTED MY AUTHORIZED CADILLAC DEALER AND WAS TOLD THAT THE CAUSE FOR THE PROBLEM IS THE PECULIAR DESIGN OF THIS VEHICLE. WHEN THE BELT GETS WET OR MOIST, IT SLIPS ON THE PULLEYS AND CEASES TO TURN THEM, CAUSING THE POWER STEERING PUMP TO FAIL. THE DEALER WAS NOT ABLE TO CORRECT THIS DESIGN DEFECT. I REQUEST THAT THIS PARTICULAR MODEL BE RECALLED BECAUSE OF THE REPETITIVE FAILURE OF THE POWER STEERING SYSTEM. THIS IS A RECURRING PROBLEM AND HAS HAPPENED AGAIN TODAY THREE TIMES. PLEASE INSTRUCT GENERAL MOTORS TO CORRECT THIS SERIOUS SAFETY HAZARD BEFORE SOMEBODY GETS KILLED OR IS SERIOUSLY INJURED. *TR

OVER THE COURSE OF THE LAST 8-MONTHS MY 2004 CADILLAC DTS WINDOWS' MOTOR (FRONT AND REAR, LEFT AND RIGHT) FAILED TO RAISE THE WINDOWS AFTER THEY HAD BEEN LOWERED. ONE WINDOW AT A TIME. THIS IS A PROBLEM ON THIS MODEL YEAR (2004). MANY OTHERS HAVE HAD THE SAME INCIDENT. I AM LUCKY IN THAT I HAD A WARRANTY IN EFFECT. *TR

THE POWER WINDOWS IN MY 2004 DEVILLE ONE WINDOW PER YEAR HAS JUST GONE BAD THE MOTOR FOR THE POWER WINDOW HAD TO BE REPLACED AND IT HAS COST ME $300.00 PER WINDOW. SO FAR THREE WINDOWS HAVE GONE OUT AND I AM NOW WAITING FOR THE FOURTH AND HOPEFULLY FINAL WINDOW TO GO OUT AT A COST OF $1,200.00. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. ON AUGUST 22, 2008, THE CONTACT INSERTED THE KEY INTO THE IGNITION AND THE AIR BAGS SUDDENLY DEPLOYED. THE DEPLOYMENT MADE A LOUD BANG THAT STARTLED HIM AND HIS WIFE. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND FILED A REPORT. THE CONTACT'S WIFE SUSTAINED BRUISES ON HER BODY AND FACE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIR. SINCE THE REPAIR, ALL OF THE OTHER WARNING LIGHTS ARE ILLUMINATED ON THE INSTRUMENT PANEL. HIS WIFE IS SCARED TO DRIVE THE VEHICLE. THEY SPOKE WITH THE CADILLAC MANUFACTURER, BUT THEY DID NOT SEEM TO CARE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS PARKED OVERNIGHT IN THE CONTACT'S GARAGE. THE FAILURE MILEAGE WAS 21,743. UPDATED 10/14/08 *BF THE REAR DRIVER WINDOW WAS INOPERATIVE. UPDATED 10/15/08. *JB

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHEN THE CONTACT ROLLED DOWN THE REAR PASSENGER WINDOW, IT WOULD NOT COME BACK UP. PRIOR TO THE FAILURE, BOTH THE FRONT DRIVER AND PASSENGER WINDOWS EXPERIENCED THE SAME FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 16,800 AND FAILURE MILEAGE WAS 13,000.

I OWN A 2004 CADILLAC DEVILLE. EVERY TIME I DRIVE THROUGH IN HEAVY RAIN OR THROUGH STANDING WATER IN THE ROAD, THE POWER STEERING MALFUNCTIONS. I HAVE HAD SEVERAL NEAR-CRASHES BECAUSE I WAS UNABLE TO TURN THE STEERING WHEEL QUICKLY. WHEN THIS HAPPENS, I MUST UNEXPECTEDLY EXERT A LOT OF STRENGTH TO TURN THE WHEEL. THIS PROBLEM IS DEFINITELY A SAFETY HAZARD. I CONTACTED MY AUTHORIZED CADILLAC DEALER AND WAS TOLD THAT THE CAUSE FOR THE PROBLEM IS THE PECULIAR DESIGN OF THIS VEHICLE WHICH DIRECTS WATER FROM THE ROAD TO THE BELT WHICH DRIVES THE FAN, ALTERNATOR AND THE POWER STEERING PUMP. WHEN THE BELT GETS SOAKED WITH WATER, IT SLIPS ON THE PULLEYS AND CEASES TO TURN THEM, CAUSING THE SYSTEMS CONNECTED TO THE BELT TO FAIL. THE DEALER WAS NOT ABLE TO CORRECT THIS DESIGN DEFECT. I REQUEST THAT THIS PARTICULAR MODEL BE RECALLED BECAUSE OF THE POTENTIAL FAILURE OF THE POWER STEERING SYSTEM. *TR UPDATED 05/06/09.*JB

AFTER SHORT LOCAL DRIVE OF ABOUT 20 MILES, I STOPPED FOR GAS AND FILLED MY TANK. I WAS ALONE IN VEHICLE, NO PASSENGER, AND WHEN I RESTARTED MY CAR I SMELLED SOMETHING BURNING. IN SECONDS, I OBSERVED WHITE SMOKE POURING OUT OF PASSENGER SEAT BELT RETRACTOR. THE CAR IMMEDIATELY FILLED WITH SMOKE. I EXITED CAR AND RAN AROUND CAR AND OPENED BOTH PASSENGER SIDE DOORS LETTING SMOKE OUT. THE SMOKE WAS STILL COMING OUT AND I WAS STILL PARKED AT GAS PUMP, SO I LEFT THE DOORS OPENED, GOT BACK IN THE CAR AND MOVED IT TO A SAFER PLACE. BY THE TIME I HAD MOVED THE CAR, THE SEAT HAD STOPPED BURNING, SO I WAITED A FEW MINUTES AND DROVE THE CAR HOME ABOUT FIVE MILES. THE CAR HAD AN UNBELIEVABLE BAD SMELL IN IT THAT BURNED MY EYES AND GAVE ME A HEADACHE. I TOOK THE CAR TO MY LOCAL GM DEALER AND THEY REPAIRED THE SEAT BY REPLACING THE LUMBAR SWITCH AND SWITCH HOLDER UNDER WARRANTY. MY CONCERN IS THAT IF THIS SEAT COULD CATCH FIRE WITHOUT ANYONE EVEN SITTING IN IT, THEN THE DRIVERS SEAT WOULD EVEN BE MORE AT RISK. MY OTHER CONCERN IS THAT IF THIS FIRE HAD STARTED WHILE DRIVING THROUGH A CITY, THE SPEED AT WHICH THE CAR FILLED WITH SMOKE WOULD HAVE MADE IT EXTREMELY DANGEROUS GETTING SAFELY OFF THE ROAD. MY DEALER TRIED TO ASSURE ME THAT IT HAD NOT HAPPENED BEFORE AND IT WOULD BE VERY UNLIKELY TO HAPPEN AGAIN. I STILL DO NOT TRUST THIS VEHICLE AND I WILL MOST LIKELY TRADE IT IN BUT I THINK THIS PROBLEM SHOULD BE RESEARCHED BY SOMEONE OTHER THAN A GM DEALER. I'M CERTAIN PARTS ARE NO LONGER AVAILA

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE DEALER WAS PERFORMING AN OIL CHANGE ON THE VEHICLE, A LEAKING GASKET WAS DISCOVERED COMING FROM THE BOTTOM PART OF THE ENGINE. THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 08/04/08. *LJ

L REAR BRAKE ON 04 CADILLAC DEVILLE STARTED SMOKING AND EMITTING STRONG ODOR. HAD CAR TOWED TO DEALERSHIP FOR WARRANTY REPAIR. DEALERSHIP CALLED ME TO ADVISE THAT THIS WOULD NOT BE COVERED BY WARRANTY SINCE BRAKES ARE A NORMAL MAINTENANCE ITEM. QUOTED ME A PRICE OF $433.00 & ASKED IF THEY SHOULD GO AHEAD W/ REPAIRS< I RESPONDED THAT I'D PICK THE CAR UP & TAKE IT ELSEWHERE, THEY RESPONDED THAT IT WOULD NOT BE SAFE TO DRIVE,SO I AUTHORIZED THE REPAIR.SERVICE PERSON STATED THAT EMERGENCY BRAKE S/B SET FREQUENTLY OR THE CABLE WILL SEIZE.J I HAVEN'SEEN ANYTHING IN THE OWNERS MANUAL STATING THAT EMERGENCY BRAKE S/B SET FREQUENTLY. I'VE OWNED MANY AUTOS AND DON'T RECALLEVER SETTING THE EMERGENCY BRAKE,YET HAVE NEVER EVER HAD THE BRAKES SEIZE UP. SERVICE PERSON ALSO STATED THAT THIS HAPPENS OFTEN WITH DEVILLES. *TR

THE WINDOWS KEEP FALLING DOWN ON MY NEW CAR. OPERATING MECHANISM IS IMPROPERLY DESIGNED.*CN

APRIL 2007 RIGHT PASSENGER POWER WINDOW WENT OUT. MAY 2007 RIGHT REAR WINDOW. POWER WINDOW WENT OUT. DECEMBER 2007 DRIVER SIDE POWER WINDOW HAS GONE OUT. DEALER HAS NOT OFFERED ANY HELP OR COMPENSATION. THEY GAVE ME THE PHONE NUMBER FOR THEIR CUSTOMER SERVICE HEADQUARTERS. I CALLED, THEY WERE NICE AND PROMISED TO SPEAK TO THE DEALER. IT SEEMS THE DEALER HAS NOT RESPONDED TO THE CALLS FROM CUSTOMER SERVICE. NOW, CUSTOMER SERVICE HASN'T RETURNED MY CALL. I'M WAITING FOR THE FOURTH AND FINAL POWER WINDOW TO GO BAD ANY MINUTE. *TR

IN THE PAST SIX MONTHS THREE WINDOW REGULATORS HAVE FAILED IN MY 2004 CADILLAC DTS. *TR

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE TURN SIGNALS ON THE VEHICLE DO NOT WORK AND THE FUSES ARE REPEATEDLY BLOWING. THE FUSES LAST FOR ONE OR TWO MONTHS AND THEN HAVE TO BE REPLACED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 52,466

TRANSMISSION LEAKAGE FROM A 2004 DHS WITH 74.000 MILES ON IT. FLUID FROM THE SEAL SPILLING OUT ON THE FRAME AND EX PIPES COULD CATCH ON FIRE. *JB

TOOK CAR IN FOR LOCATING OIL LEAK; NOTHING FOUND; INSTEAD, A TIE ROD NEEDED REPLACING. ITEM ORDERED AND REPLACED. COVERED UNDER WARRANTY. *JB

DRIVER'S SIDE AIR BAG FAILED TO PROPERLY DEPLOY IN A DRIVER'S SIDE COLLISION. *JB