Page 3 of 3 · complaints 101–145 of 145

2003 Cadillac Deville complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Air Bags
Filed Mar 14, 2010113,500 milesMA

SON WAS IN CAR SEAT IN LEFT REAR OF VEHICLE AND WAS DRIVING AND SON CALLED OUT TO ME THAT HIS SEAT BELT CAME OFF. HAD TO PULL OVER AND AND SWITCH SIDE OF THE CAR HE WAS ON THE SEAT BELT BUCKLE WAS BROKEN OFF . WENT TO THE DEALER FOR THAT AND AIRBAG LIGHT GOING ON AND OFF INTERMINTENTLY SO DEALER TOLD ME IT WAS A PRETENTIONOR PULLEY SO THE SEATBELT AND MY SENSORS WERE GOING OFF DUE TO THIS... *TR

Power Train › Automatic Transmission
Filed Jan 8, 201082,000 milesKY

THE SERVICE ENGINE LIGHT CAME ON IN MY 2003 V-8 CADILLAC DEVILLE, AT 82,000 MILES. DEALER DIAGNOSED TRANSMISSION PROBLEM; REPLACED TORQUE CONVERTER AND REWORKED LOWER VALVE BODY. DEALER CHARGED $2241 FOR REPAIRS. *TR

Visibility › Power Window Devices and Controls
Filed Sep 17, 200966,000 milesVA

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE POWER WINDOWS ARE INOPERATIVE. AS A CONSEQUENCE SHE IS UNABLE TO CONTROL THE OPERATION OF THE WINDOW DEVICES. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE WINDOW REGULATORS NEEDED TO BE REPLACED AT AN EXPENSE OF $326.00 EACH. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 66,000.

Parking BrakeCrash
Filed May 11, 200939,000 milesMD

TL*THE CONTACT OWNS A 2003 CADILLAC DEVILLE. IN OCTOBER OF 2008, AFTER BEING PARKED FOR APPROXIMATELY TWENTY MINUTES, THE VEHICLE ROLLED BACKWARDS INTO A PARKED VEHICLE. THERE WAS NO PRIOR WARNING OF BRAKE FAILURE AND NO INJURIES. THREE WEEKS AGO, THE VEHICLE DISAPPEARED AFTER BEING PARKED FOR AN HOUR. THE CONTACT ORIGINALLY SUSPECTED THAT THE VEHICLE HAD BEEN STOLEN. HE LOOKED APPROXIMATELY 35 YARDS DOWN THE STREET AND NOTICED A CROWD OF PEOPLE AND THE POLICE. THE VEHICLE HAD ROLLED DOWN THE STREET, BUT DID NOT STRIKE ANYTHING OR ANYONE. THE VEHICLE WAS TAKEN IN FOR SERVICE AND THE CONTACT WAS INFORMED THAT THE VEHICLE HAD IMPROPER SPRING TENSION AND THE PARKING PAWL WAS NOT ENGAGING AS DESIGNED. THE VEHICLE WAS REPAIRED, BUT THE CONTACT FEELS THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND WOULD LIKE ASSISTANCE. THE FAILURE MILEAGE WAS 39,000. UPDATED 05/27/09. *LJ THE DEALER FOUND THE PAARKING PAWL WAS NOT ENGAGING CORRECTLY. THE DALER REPLACED THE SPRING AND PARKING PAWL. UPDATED 05/28/09.*JB

Engine and Engine Cooling › Engine
Filed Apr 23, 200981,836 milesFL

TL*THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 30MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT CAME ON. THE CONTACT HAD DIFFICULTY DRIVING OUT OF THE MIDDLE LANE; HOWEVER, HE WAS ABLE TO RESTART THE VEHICLE. THE DIAGNOSIS WAS TO REPLACE THE CRANK SHAFT SENSOR AT HIS OWN EXPENSE OF $328. THE CONTACT DOESN'T WANT TO ASSUME THE REPAIR COST. THE CONTACT STATED THAT HE WILL NOTIFY THE MANUFACTURER FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 81,836.

Visibility › Power Window Devices and Controls
Filed Feb 16, 200955,077 milesPA

REGULATORS IN 2 OF MY WINDOWS AT DIFFERENT TIMES IN MY 2003 CADILLAC DEVILLE. COST OVERY $600 EACH TIME. THE LAST TIME WAS 4/22/08. *TR

Visibility › Power Window Devices and Controls
Filed Jan 22, 2009PA

THE REAR WINDOW REGULATOR (PART 10393233) OF MY CADILLAC DEVILLE 2003 FAILED TO RAISE/LOWER WINDOW. THIS WINDOW WAS RARELY OPENED, SO THE PART SHOULD NOT HAVE WORN. THE PART WAS REPLACED BY A GM CADILLAC DEALER AT A COST OF $681.74 PLUS TAX. THE PART COST $483.74. *TR

Exterior Lighting
Filed Oct 22, 200875,000 milesNH

DEAR SIR: I'D LIKE TO STATE THAT I'VE BEEN A LOYAL CADILLAC OWNER FOR MANY YEARS. AFTER SPEAKING TO CADILLAC CUSTOMER ASSISTANCE TODAY REGARDING AN ISSUE THAT I HAVE WITH MY 2003 CADILLAC DEVILLE. IT HAS BECOME APPARENTLY CLEAR THAT CADILLAC LIKES SELLING HIGH PRICED LUXURY VEHICLES BUT HAS NO INTENTIONS ON STANDING BEHIND THE PRODUCTS THAT THEY SELL. LET ME ASK YOU THIS? HOW DOES CADILLAC ALLOW A DEFECTIVE SAFETY PART BASICALLY TO BECOME UNAVAILABLE FOR A PERIOD OF 6 MONTHS? I'M REFERRING TO THE THIRD BRAKE LIGHT ON CADILLAC DEVILLE MODEL YEAR 2003. HERE IN NH IT'S A MOVING VIOLATION SUBJECT TO NH LAW SAF-C 3215.04 TO DRIVE SUCH VEHICLE KNOWING THAT THE THIRD BRAKE LIGHT DOES NOT FUNCTION. CADILLAC'S REMEDY WAS TO ORDER THE PART (WHICH I DID THROUGH AUTHORIZED DEALER IN MANCHESTER NH) AND WAIT UNTIL IT COMES IN AND IN THE MEANTIME DRIVE THE VEHICLE KNOWING THAT I'M IN VIOLATION OF NH STATE MOTOR VEHICLE SAFETY LAWS. HOW MANY VIOLATIONS OR ACCIDENTS COULD POSSIBLY HAPPEN BECAUSE OF MY FAULTY EQUIPMENT DURING A SIX MONTH TIME PERIOD. DO YOU KNOW? I CERTAINLY DON'T. HOWEVER, I DO KNOW THAT I WILL PERSONALLY HOLD GENERAL MOTORS RESPONSIBLE FOR ANY LEGAL ACTIONS TAKEN AGAINST ME IN REGARDS TO THIS MATTER. AND FURTHERMORE, JUST THE FACT THAT GENERAL MOTORS HAS ALLOWED A SAFETY PART TO BECOME UNAVAILABLE FOR A PERIOD OF 6 MONTHS ON VEHICLES BUILT OVER A 5 YEAR PERIOD SUGGESTS TO ME THAT THIS IS AN ITEM THAT SHOULD REQUIRE GENERAL MOTORS TO ISSUE A SAFETY RECALL THAT WILL BE MY NEXT

Tires › Pressure Monitoring and Regulating Systems
Filed Jun 30, 200850,000 milesTN

2003 CADILLAC DEVILLE DHS, TIRE PRESSURE MONITORING SENSOR'S. HAVE ALL FAILED AND HAVE NOT WORKED FOR 4YEARS ( STARTED HAVING PROBLEMS AT 50,00 MILES. COST $450.00 TO REPAIR AND ARE NOT COVERED BY MANUFACTURER. *TR

Air Bags › FrontalCrash1 injured
Filed Jun 18, 2008105,988 milesPA

ON 6/8/08 MY VEHICLE WAS INVOLVED IN AN ACCIDENT, THE FRONT END IS COMPLETELY TOTALED AND THE AIR BAGS NEVER DEPLOYED. *TR

Electrical System › Ignition
Filed Dec 23, 200748,680 milesMA

WHILE DRIVING DOWN THE STREET, WITHIN A HALF MILE OF DRIVING, THE ENGINE JUST SHUT OFF. AFTER A SLOW STOP, THE CAR STARTED NORMALLY AGAIN AND HAS BEEN OK FOR SEVERAL DAYS. *TR

Engine and Engine Cooling
Filed Aug 5, 200765,900 milesFL

2003 CADILLAC DEVILLE WITH APPROX. 65,900 MILES ON 07/11/07. THE "SERVICE ENGINE SOON" WARNING LIGHT APPEARED ON VEHICLE CONTROL PANEL & TOOK VEHICLE TO DEALERSHIP SAME DATE 07/11/07. DEALER PERFORMED OIL CHANGE & INFORMED THAT ENTIRE TRANSMISSION IS ABOUT TO FAIL & QUOTED $4,027.00 FOR REPAIRS. DEALER REFUSED TO HONOR WARRANTY PAST 50,000 MILES & INFORMED ENTIRE COST WAS THE RESPONSIBILITY OF THE CUSTOMER. GM WAS CONTACTED & REFUSED TO PROVIDE ANY FINANCIAL OR REPAIR ASSISTANCE FOR DEFECT AND REPEATEDLY DELAYED ANY DECISION UNTIL APPROXIMATELY 08/02/07 (AFTER REPEATED ATTEMPTS BY CUSTOMER TO CONTACT/RESOLVE PROBLEM), OTHER THAN A $1,000.00 CUSTOMER LOYALTY CERTIFICATE TO BUY A NEW CAR ON APPROX 8/02/07. GM REPRESENTATIVE CALLED & RECORDED PHONE CONVERSATION WITH CUSTOMER WITHOUT CUSTOMER ADVANCE KNOWLEDGE OR CONSENT ON 8/01/07 & 8/02/07. CUSTOMER HAD GONE TO DEALERSHIP (2ND TIME) & DEALER SERVICE MGR. REFUSED TO ASSIST IN ANY WAY (IN PERSON) & STATED HE WILL NOT HELP & STATED HIS DISPLEASURE THAT GM WAS CONTACTED. CADILLAC WAS THEREFORE TAKEN TO AAMCO AT CADILLAC OWNER'S EXPENSE FOR COMPLETE TRANSMISSION REPLACEMENT. ANOTHER ISSUE, "CHECK COOLANT LEVEL LIGHT" HAD BEEN BROUGHT TO DEALERSHIP ATTENTION (WHILE PREVIOUSLY UNDER WARRANTY) & TOLD US TO DISREGARD/NOT WORRY ABOUT IT APPROXIMATELY LAST THREE TIMES CAR WAS IN TO DEALERSHIP FOR OIL CHANGES (OVER APPROXIMATELY SIX MONTHS). CUSTOMER WAS TOLD THIS IS NOT ANY SAFETY ISSUE & TO DISREGARD "CHECK COOLANT LEVEL LIGHT". ISSUE RE

Air Bags › FrontalCrash2 injured
Filed Jul 27, 200748,978 milesMA

I WAS DRIVING ON CHESTNUT STREET IN EASTON, MASS ON 7/24/2007 AROUND 11:30 P.M. A DEER RAN OUT OF THE WOODS AND I TRIED TO AVOID THE DEER AND I HIT A UTILITY POLE HEAD ON AND THE AIR BAG DID NOT DEPLOY IN THE 2003 CADILLAC DEVILLE. *JB

Engine and Engine Cooling › Exhaust System › Emission Control
Filed May 23, 200760,000 milesDE

I HAVE BEEN HAVING PROBLEMS WITH THIS VEHICLE FROM DAY ONE IF CHECKED CADLLIAC RECORDS, IT WILL INDICATE AS A BRAKES PROBLEM. 1 HAD 4 BRAKE JOBS DONE ON THE VEHICLE TO FIND OUT LATER THAT IT WAS NOT THE BRAKE, NOW THEY SAID IT WAS THE WHEEL BEARIING, WHICH SOUND THE SAME AS WHEN THEY TOLD ME BRAKES. THE VEHICLE FAILED INSPECTION IN DELAWARE BECAUSE OF THE EMMISSIONS SYSTEM ,AT THAT TIME THE VEHICLE WAS COVERED BY WARRANTY. I ASSUME CADILLAC FIXED THE PROBLEM TO FIND OUT LATER THEY NEVER REPLACED THE CATALYTIC CONVERTER. I HAVE HAD MANY CONVERSATIONS WITH CADILLAC WITH NO HELP, THEY GAVE ME A VOUCHER TOWARD A NEW VEHICLE WHICH WAS NOT GOING TO HELP ME WITH MY SITUATION . *AK BECAUSE NO ONE WANTS TO BUY A VEHICLE THAT HAS PROBLEMS FROM THE DOOR,PLEASE SOMEONE HELP ME TO GET MY PROBLEM RESOLVED, I'M TRYNG TO GET MY VEHICLE FIX , SO I CAN UPGRADE,

Power Train › Automatic Transmission
Filed May 4, 200785,000 milesAZ

THE "SERVICE ENGINE SOON" APPEARED MANY TIMES ON THE DASH OF MY 2003 CADILLAC DEVILLE. AFTER 4 DIAGNOSES IT WAS DECIDED THAT THE TRANSMISSION WAS DEFECTIVE AND REQUIRED A $4200 REPAIR. *JB

Electrical System › Wiring
Filed Mar 15, 2007OH

DRIVER HEATED SEAT OVERHEATED CAUSING BURNING SMELL. ACTUALLY BURNED THE LEATHER SEAT, NO FLAME. HEATED SEAT COMPONENTS ALL REPLACED AS WELL A LEATHER SEAT COVERS, SEAT & BACK. *JB

Power Train › Automatic Transmission › Torque Converter
Filed Feb 13, 200770,600 milesMO

I OWN A 2003 CADILLAC DEVILLE WITH 70,700 MILES. THE "SERVICE ENGINE SOON" WARNING LIGHT APPEARED ON VEHICLE CONTROL PANEL FEBRUARY 1, 2007. LOCAL CAR REPAIR TECHNICIAN IDENTIFIED AND CLEARED WARNING CODE. SUGGESTED I TAKE TO CADILLAC DEALER IF THE WARNING LIGHT REAPPEARED. WARNING LIGHT CAME ON AGAIN WED, FEBRUARY 7, 2007. I MADE AN APPOINTMENT WITH REPAIR SHOP ON FEBRUARY 9, 2007. THE TORQUE CONVERTER, SEALS, GASKETS AND VALVE WERE REPLACED AND THE CAR WAS REPAIRED. OLD PART WAS NOT GIVEN TO ME. MY CONCERN IS THIS SAME REPAIR HAS BEEN NECESSARY FOR TWO OTHER CADILLAC DEVILLE CAR OWNERS THAT I PERSONALLY KNOW WITHIN THE PAST TWO YEARS. ONE VEHICLE HAD APPROXIMATELY 60,000 MILES ON IT WHILE THE OTHER HAD 150,000. WHEN SPEAKING WITH THE CADILLAC CUSTOMER SERVICE ASSOCIATE, I WAS TOLD THERE WAS NO RECALL FOR MY VEHICLE. THEY WERE NOT INTERESTED IN DETAILS OF MY REPAIR OR CONCERN FOR A POSSIBLE DEFECT. *JB

Visibility › Power Window Devices and Controls
Filed Nov 14, 200643,000 milesCA

WHEN ROLLING THE WINDOWS DOWN WINDOWS FALL OFF THE TRACK DRIVERS SIDE WINDOW FELL OFF TRACK, HAD TO HAVE TRACK REPLACED AND PIT PUT BACK ON THE TRACK, A MONTH LATER THE RIGHT BACK SIDE WINDOWS HAS FALLEN I WILL HAVE TO ATTEMPT TO GET THE WINDOW REPAIRED. *NM

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 29, 20065,000 milesGA

MY 2003 CADILLAC DEVILLE WITH 7200 MILES ON THE ODOMETER OVER THE PAST TWELVE MONTHS HAS EXPERIENCED INTERMITTENT DECELERATING ENGINE STALL. THIS CAR IS A CRASH WAITING TO HAPPEN, AS IT HAS STALLED OVER 30 TIMES. THIS CAR HAS HIGH ROLLING RESISTANCE, SO WHEN IT STALLS, IT COMES TO A SUDDEN STOP. THE DEALER SAYS HE CAN'T DUPLICATE THE STALL, AND THERE ARE NO COMPUTER ERROR CODES. I DON'T KNOW WHAT ELSE TO DO. GET RID OF THE CAR? IF I DON'T USE THE NEW CAR WARRANTY, THE DEALER WILL REPLACE PARTS IN AN ATTEMPT TO FIX THE PROBLEM. *NM

Electrical System
Filed Feb 1, 200632,000 milesGA

DT*: THE CONTACT STATED WHILE PARKING THE VEHICLE, THERE WAS A LOSS OF ALL ELECTRICAL POWER. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO A LOCAL DEALERSHIP. THE DEALER DETERMINED THE IGNITION FUSE HAD BLOWN AND IT WAS REPLACED. AFTERWARDS, THE VEHICLE WAS TOWED BACK TO THE DEALER THREE ADDITIONAL TIMES FOR THE SAME PROBLEM. THE SERVICE DEPARTMENT REPLACED THE IGNITION, INSTRUMENT CLUSTER PANEL, AND THE ELECTRICAL DOOR PANEL, BUT THE PROBLEM CONTINUED.

Engine and Engine Cooling › Engine
Filed Oct 25, 20051,483 milesMD

2003 CADILLAC DEVILLE ACT AS THOUGH IT IS GOING TO STALL OR RUN OUT OF GAS. *** NO ANSWER REQUIRED*** *TS THIS ISSUE HAD BEEN REPETATIVETHE DEALER WAS UNABLE TO CORRECT THE PROBLEM. *SC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 24, 20056,629 milesPA

DT: THE VEHICLE IS A 2003 CADILLAC DEVILLE. THE BRAKE ROTORS WERE BAD AND THE STEERING WHEEL VIBRATED WHEN THE BRAKES WERE APPLIED. THE DEALERSHIP FOUND ALL FOUR ROTORS OUT OF ROUND. *JB *NM

Electrical System
Filed May 20, 2005IN

2003 CADILLAC DEVILLE LOST ALL ELECTRICAL POWER TO THE VEHICLE AND AN ATTEMPTED JUMP START WAS INEFFECTIVE IN STARTING THE VEHICLE.***NO ANSWER REQUIRED***. *MR *NM

Parking Brake
Filed Dec 20, 200424,000 milesWA

THE EMERGENCY BRAKE PEDAL DOES NOT ENGAGE PROPERLY WHEN APPLIED. CONSUMER PRESSED DOWN ON THE BRAKES AND THE PEDAL WENT TO THE FLOOR. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. *AK.....THE BRAKE LOCKS UP TO THE POINT THAT IT TAKES PRESSURE FROM THE DRIVE TRAIN TO RELEASE THE PARKING BRAKE. IT SHOULD RELEASE WHEN IT IS PUT INTO REVERSE. ALSO, POWER STEERING MAKES A GROANING NOISE WHEN BACKING UP OR FIRST STARTING OUT. *AK

Electrical System
Filed Nov 5, 2004AZ

MULTIPLE FAILURES WITH 2003 CADILLAC. THE CHECK ENGINE LIGHT ILLUMINATED, CRUISE CONTROL CEASED AND THE TRANSMISSION HAD TO BE REPAIRED. *BF . THE CONSUMER WAS TRAVELING IN A HEAVY RAIN STORM WHEN THE HEAD LIGHTS AND DASH BOARD LIGHTS WENT OUT. THE HEAD LIGHTS EVENTUALLY CAME BACK ON UNTIL ANOTHER HEAVY RAIN AND THEY WENT OUT AGAIN. CONSUMER WAS TOLD THE WATER PUMP WAS LEAKING AND THAT WAS THE REASON THE CHECK COOLANT LEVEL READING WAS BEING DISPLAYED. *TC *JB

Electrical System
Filed Sep 15, 200410,000 milesLA

THE VEHICLE WAS PURCHASED BRAND NEW AND IT HAS APPROXIMATELY 15000 AND WHEN TURNING INTO TRAFFIC THE VEHICLE SHUTS DOWN. THE DRIVER HAS TO RE-START THE VEHICLE AND PUT IT IN DRIVE AND THE VEHICLE WILL GO AGAIN. THIS DEFECT ALWAYS OCCURS WHEN MAKING A RIGHT TURN. THE VEHICLE HAS BEEN TO THE DEALERS ON SEVERAL OCCASIONS AND THE PROBLEM WILL NOT DUPLICATE ITSELF AND THEY TELL THE OWNER THAT THERE IS NOTHING ELSE THEY CAN DO. PROVIDE FURTHER DETAILS. *JB

Steering › Hydraulic Power Assist System
Filed Jul 20, 200438,007 milesIN

WHILE DRIVING, THE POWER STEERING WENT OUT WHILE TRYING TO MAKE A TURN. THE DEALER COULD NOT FIND ANY DEFECTS . THE CONSUMER TOOK THE VEHICLE HOME AND IT OCCURRED AGAIN. IT IS NOW WITH THE DEALER AGAIN AND THEY WILL TRY TO CONTACT THE MANUFACTURER FOR FURTHER DETAILS. *JB

Fuel System, Gasoline › Fuel Injection System
Filed Jun 10, 20042,700 milesVA

STARTED ENGINE; HEARD LOUD CONTINUOUS PINGING SOUND; SHUT ENGINE DOWN. THIS COULD DAMAGE ENGINE. HAD CAR TOWED TO DEALER WHO SAID IT WAS CARBON BUILDUP. CAR HAS 2700 MILES ON IT. MUST BE DEFECTIVE CADILLAC. DEALER SAYS PROBLEM IS NORMAL. *AK

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Jun 7, 200411,000 milesWI

1.MY WIFE WAS DRIVING THE CAR, WHEN SUDDENLY, THE RADIO VOLUME JUMPED FROM A LOW LEVEL TO AN EXTREMELY LOUD LEVEL AND SCARED HER TO THE POINT THAT SHE NEARLY DROVE OFF THE ROAD. 2. RADIO VOLUME INTERMITTENT.*AK 3. REPLACED RADIO SIX TIMES- STILL NOT WORKING PROPERLY

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed May 20, 20042,800 milesNC

BRAKE PEDAL GOES DOWN TO THE FLOOR. DEALER CHANGED THE MASTER CYLINDER, BUT BRAKE PEDAL STILL GOES DOWN TO THE FLOOR. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 18, 200410 milesNC

2003 CADILLAC DEVILLE [XXX]. YOU CAN PUSH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND GM SAYS THIS IS NORMAL. IT IS NOT ACCEPTABLE TO HAVE A CAR WHERE ONE CAN FORCE THE BRAKE PEDAL TO THE FLOOR. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 26, 200426,000 milesNC

WHILE DRIVING 10 MPH VEHICLE ACCELERATED, AND CONSUMER TRIED TO STOP THE VEHICLE BY PRESSING THE BRAKE PEDAL. BRAKES FAILED, BUT THE VEHICLE SLOWED DOWN TO A STOP WITHOUT INCIDENT. MECHANIC DID A DIAGNOSTIC TEST WHICH FOUND NO ERRORS OR CODES. ALSO, MECHANIC KEPT THE VEHICLE FOR A WEEK TO SEE IF THE PROBLEM WOULD OCCUR AGAIN. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE CONSUMER WAS APPROACHING A STOP SIGN AND WAS FORCED INTO THE ROAD ALMOST HITTING A BEER TRUCK WHEN THE BRAKES DID NOT ACTIVATE. (THE ABS LIGHT HAD COME ON) *SC

Structure › Frame and Members › Underbody Shields
Filed Jan 15, 2004FL

THE EXTERIOR MIRRORS ARE TOO HIGH, CAUSING THE DRIVER TO EXPERIENCE POOR VISIBILITY WHEN TURNING THE VEHICLE. *AK THE DRIVER VISOR DID NOT HAVE ENOUGH CLEARANCE TO VIEW THE HIGWAY WELL. (WAS NOT DESIGNED FOR SHORT) *SC

Suspension › Front
Filed Jan 9, 2004400 milesFL

OUR 2003 CADILLAC DTS EXCIBITS A SEVERE VIBRATION AT HIGHWAY SPEEDS , MANY ATTEMPTS BY GM AS WELL AS THE DEALER DID NOT CORRECT THIS CONDITION .*AK

Engine and Engine Cooling › Engine
Filed Nov 5, 20031,230 milesTX

WHILE DRIVING VEHICLE INTERMITTENTLY STALLED. CONSUMER TOOK VEHICLE TO DEALER, AND MECHANIC COULD NOT DUPLICATE OR DETERMINE THE PROBLEM. *AK

Air Bags
Filed Oct 27, 20033,084 milesCA

INTERMITTENTLY INSTRUMENT PANEL MALFUNCTIONED. CONSUMER COULD NOT DUPLICATE THE FUEL LEVEL, AND COULD NOT INDICATE IN WHAT GEAR THE VEHICLE WAS IN. ALSO, AIR BAG LIGHT/BATTERY LIGHT/SERVICE AIR BAG INDICATOR, AND SERVICE TIRE INDICATOR ILLUMINATED. THE DEALER HAD NOT BEEN ABLE TO DUPLICATE OR DETERMINE THE CAUSE OF THE PROBLEM. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 23, 20033,400 milesIL

CONSUMER RECEIVED RECAL 03V238000 CONCERNING FUEL TANK PRESSURE SENSOR. DEALER DID NOT NOT HAVE THE PARTS TO PERFORM RECALL REPAIR. THIS DEFECT COULD RESULT IN A FIRE.*AK

Structure
Filed Oct 22, 200310,000 milesCA

DRIVER'S SUN VISOR IS TOO LARGE. THE LARGE SUN VISOR IMPAIRS THE VISION OF THE DRIVER. DEALER STATES THAT THE LARGER SUN VISOR IS A NEW DESIGN FOR THE 2003 VEHICLES.*AK

Service Brakes, Hydraulic
Filed Sep 16, 2003HI

WHILE BRAKING 20 MPH CONSUMER TEMPORALLY LOST BRAKE POWER FOR 20 SECONDS OR MORE. AS THE CONSUMER WAS TRYING TO GAIN CONTROL OF VEHICLE BRAKE RESUMED, AND VEHICLE WAS ABLE TO COME TO A STOP. HAD TAKEN VEHICLE TO DEALERSHIP, BUT THE PROBLEM HAS NOT BEEN RESOLVED.*AK

Visibility › Power Window Devices and Controls
Filed Jul 25, 2003FL

CONSUMER EXPERIENCED PROBLEMS WITH POWER WINDOWS/ CLOSED UP HEAD IN WINDOW COULD CAUSE SEVERE DAMAGE TO OTHERS. *MR *CB

Service Brakes, Hydraulic
Filed Jul 10, 200311,284 milesAZ

WHILE DRIVING AT 20 MPH, THE CONSUMER APPLIED THE BRAKE, HOWEVER THERE WERE NO BRAKES. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER INDICATED THE FAILURE WAS DUE TO A CLIP BUSHING WHICH WAS HOLDING THE BRAKE TOGETHER. *AK *TS. THE CONSUMER HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. *JB

Equipment
Filed May 7, 2003GA

WHEN USING THE JACK TO REPLACE A BLOWN TIRE, THE JACK COLLAPSED AND CAUSED DAMAGE TO THE VEHICLE. THE SCISSOR JACK HINGE HOOKED OVER A PIN AND IT CAME APART. THE VEHICLE WAS NOT SUPPORTED BY THE JACK. *NLM

Electrical System
Filed Feb 19, 20033,000 milesFL

THE ELECTRICAL SYSTEM FAILED, WHICH CAUSED THE INSTRUMENT PANEL TO BE INOPERATIVE.*JB

Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices
Filed Jan 27, 20031,300 milesMI

2003 CADILLAC DEVILLE FUEL SYSTEM PROBLEM CAUSED THE ENGINE TO STOP RUNNING TWICE ONCE AT APROX 35 MILES PER HOUR, AND AGAIN AT 50 MILES PER HOUR.THE SECOND TIME WAS AFTER THE DEALER HAD TAKEN THE CAR TO FIX AND RETURNED IT TELLING US THE PROBLEM WAS FIXED AND WAS SAFE TO DRIVE.THE NEXT DAY IT STOPPED AGAIN. THIS TIME THE DEALER HAD THE CAR 28 DAYS.

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Nov 18, 2002GA

THE FACTORY INSTALLED JACK COLLASPED DROPPING VEHICLE TO THE GROUND. CONSUMER STATES' THESE JACKS ARE MADE SPECIFICALLY TO FIT CADILLAC CARS. CONSUMER CAN'T GO OUT AND BY ANY JACK. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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