CONSUMER RECEIVED RECALL 00V217 AND IS REQUESTING THAT THE AIR BAGS BE DISCONNECTED CONSIDERING THEY ARE DEFECTIVE AND CAN'T BE REPLACED UNTIL 2001. *SLC
1998 Cadillac Deville complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
WHILE DRIVING IN THE DAY LIGHT WON'T BE ABLE TO SEE THE DASHBOARD, AND WAS UNABLE TO READ THE SPEED WITHOUT TAKEN EYES OFF THE ROAD.*AK
WHIILE DRIVING ABOUT 25 MPH TREAD ON REAR PASSENGER'S SIDE TIRE CAME OFF. DRIVER WAS ABLE TO MAINTAIN CONTROL OF A 1998, CADILLAC, DEVILLE. BRIDGESTONE, DAYTONA, P21575R15 MS, DOT # HYHFEA8. TIRE MILEAGE LESS THAN 10,000. REPLACEMENT TIRE EQUIPMENT. *AK
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE VIBRATES DUE TO ROTORS WHICH WERE WARPED. THIS MAY CAUSE A LOSS OF VEHICLE CONTROL. DEALER HAD TO REROUND THE ROTORS. *AK THE DEALER SAYS THE ROTORS WARPED DUE TO " RIDING THE BRAKES". *YH
PROBLEM WITH EXCESSIVE WEAR OF BOTH FRONT ROTORS AND PADS. DEALER NOTIFIED, AND TURNED FRONT ROTORS, AND REPLACED THE PADS. *AK THE PREMATURE FAILURE OF BRAKES WAS DUE TO MANUFACTURE DESIGN FLAW. THE MANUFACTURER IS NOW REPLACING ASBESTOS PADS WITH METAL. *YH
WHILE TRAVELING THE WHEEL STUDS FAILED RESULTING IN THE WHEEL FALLING OFF OF THE VEHICLE (OHIO TRAFFIC CRASH REPORT). *MJS
CONSUMER BELIEVES THE SUSPENSION SYSTEM IS FAULTY WHICH CAUSES A ROUGH RIDE WHILE DRIVING ON HIGHWAYS WITH EXPANSION JOINTS. NLM
OWNER SEATED IN PASSENGER SEAT. SIDE AIR BAG DEPLOYED OWNER SUFFERED A DEEP ARM BRUISE.GM HAS BEEN CALLING OFFERING TO REFURNISH/TRADE A NEW DEVILLE. *ET
WHILE MAKING A TURN POWER STEERING WAS GONE. CONSUMER HAD TO FIGHT STEERING WHEEL TO GAIN CONTROL. *AK *ML
FRONT BRAKE DISCS HAVE WARPED AND BEEN GROUND TWICE IN 27K MILES FOR BRAKING VIBRATION. CONDITION GETTING WORSE. DEALERS SAY THIS CAN BE NORMAL.*AK
EXTERIOR MIRRORS ARE TOO SMALL. THIS CAUSES POOR VISIBILITY AND BLIND SPOT. MANUFACTURER NOTIFIED AND INFORMED CONSUMER THAT THE MIRRORS MET SPECIFICATIONS, AND NOTHING ELSE WOULD BE DONE. *AK *ML
CAR MAKES MORE NOISE NOW THAN WHEN REPAIR ATTEMPTED. WINDSHIELD WIPERS NOT FUNCTIONING AGAIN BUT NOT REPORTED TO DEALER. YET
A VERY SEVER VIBRATION OCCURES WHEN THE BRAKES ARE APPLIED. DEALER HAS TURNE ROTORS 3 TIMES BUT THE PROBLEM RETURNS AFTER 4-5 MONTHS. IT HAS NOW GOTTEN TO THE POINT I AM CONCERNED THE BRAKES WILL TOTALLY FAIL. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
WITHIN 30 MILES OF SERVICE AIRBAG LIGHT COMING ON THE DRIVERS SIDE {DOOR} AIR BAG DISCHARGED PUSHING THE DRIVER SIDE WAYS, ALTHOUGH HELD IN PLACE BY SEAT BELT SYSTEM.RESULTING INJURIES ARE STILL UNDERGOING THERAPY/EVALUATION. LACK OF RESPONSE FROM CADILLAC TO DIAGNOSE CAUSE NOW EXCEEDS 5 MONTHS. *AK
I PUT MY SON'S CAR SEAT IN THE BACK OF MY MOTHER IN-LAWS 1998 CADILLAC DEVILLE (VIN GM [XXX]) AND BOTH OF THE MIDDLE SEAT BELTS IN THE BACK SEATS PULLED OUT COMPLETELY! I REMOVED THE SEAT TO FIND OUT THAT THE NUTS THAT HOLD THE SEAT BELTS ON WERE NEVER INSTALLED. THE NUTS LAID UNDER THE SEAT, OBVIOUSLY NEVER EVEN PUT ON THE BOLTS! THE ONLY THING HOLDING THE SEAT BELTS ON THE BOLTS WAS THE METAL ROD ("W" SHAPE) IN THE BACK SEAT (PART YOUR BACK LEANS UP AGAINST) OVERLAPPED THE BOLT AND THE STEEL PLATES THE SEAT BELTS ARE ATTACHED TO. I AM AN ASSOCIATE PROFESSOR FOR THE UNIVERSITY OF NORTH DAKOTA AND I TEACH PRODUCT SAFETY & LIABILITY. I HAVE CONTACTED CADILLAC'S CUSTOMER SERVICE LINE. I HAVE BEEN TOLD THAT A LOT OF THE TIMES THE NUMBER OF COMPLAINTS USUALLY YIELDS A FURTHER LOOKING INTO THE PROBLEM. I KNOW HOW INDUSTRY WORKS! THE BEAN COUNTERS IMMEDIATELY DETERMINE IF IT WILL COST MORE TO FIX THE PROBLEM OR PAY THE CLAIMS! I WANT TO SEE TO IT THAT THE PROBLEM IS INVESTIGATED TO DETERMINE IF THIS IS AN ISOLATED INCIDENT OR A MAJOR MISTAKE IN MANUFACTURING THE PRODUCT. HOW CAN I BE GUARANTEED THAT I WILL FIND OUT HOW THIS MISTAKE OCCURRED? HOW CAN I BE GUARANTEED THAT CADILLAC WILL TAKE EVASIVE ACTION TO DETERMINE IF THIS PROBLEM IS OUT THERE AND I AM THE FIRST PERSON TO REPORT THIS PROBLEM. I WANT TO SEE TO IT THAT NO ONE IS INJURED WHEN THIS PROBLEM HAS BEEN DISCOVERED! I AM THOROUGHLY DISGUSTED AT WHAT I FOUND AND THE POTENTIAL FOR CHILD DEATH IS HIGH SHOULD SOMEONE BE IN AN A
WHILE DRIVING IN THE NEIGHBORHOOD CAME TO A COMPLETE STOP. UPON PULLING OUT ONTO THE ROAD DRIVER SIDE AIRBAG DEPLOYED. WAS NOT HIT BY ANYTHING. CONTACTED DEALER, AND HAD THE VEHICLE TOWED. *AK
DRIVERS SIDE DOOR AIRBAG EXPERIENCED FALSE DEPLOYMENT WHILE DRIVING. NLM
ENGINE NOCKS AND MISFIRES WHEN COLD. *AK
WHILE DRVING VEHICLE WANDERS FROM SIDE TO SIDE WHICH COULD LEAD TO LOSS OF CONTROL. ALSO, THE DASH COMPUTER HAD TO BE REPLACED AND ROTORS NEED REPLACING. *AK *ML
FRONT PASSENGER SIDE AIR BAG DEPLOYED FOR NO APPARENT REASON. YH (FALSE DEPLOYMENT)
CAR IS FLOATING, SWAYING AND BOUNCING ON THE OPEN HIGHWAY. I'VE HAD A LOT OF WORK DONE TO THE VEHICLE, THE RIGHT STRUT AND STRUT MOUNT HAVE BEEN REPLACED 3 TIME, WITHIN A YEAR. THESE TWO PARTS KEEP BREAKING AND GETTING REPLACED. NOW I'M HAVING PROBLEMS WITH THE CAR DRIVING SLOPPY, SWAYING AND FLOATING ALL OVER THE ROAD. I HAVE BROUGHT IT TO TWO DIFFERENT DEALSHIPS FOR THIS PROBLEM AND NOTHING HAS BEEN DONE. THEY ARE SAYING THAT ITS NORMAL FOR THIS CAR TO HANDLE THE WAY IT DOES...I FIND THAT HARD TO UNDERSTAND SINCE THE CAR DIDN'T HAND OR DRIVE THE WAY IT IS SINCE ALL THESE REPAIRS HAVE BEEN PREFORMED. ALSO, THEY HAD TO REPLACE THE RACK AND PINON (POWER STRERRING ASSY). I AM TOTALLY SCARED OF DRIVING THIS CAR IN FEAR OF GETTING INTO AN AUTOMOBLIE ACCIDENT. THIS CAR HAS SERIOUS SUSPENSION PROBLEMS AND NO ONE WANTS TO FIX THIS PROBLEM. *AK
THE DESIGN OF THE AIR INTAKE MANIFOLD ALLOWS WATER TO BE DRAWN INTO THE ENGINE, WHENEVER THE VEHICLE PASSES THROUGH MORE THAN ONE FOOT OF WATER, WHICH CAUSES VEHICLE TO SHUT DOWN. *CJ
WINDSHIELD WIPERS CONSTANTLY CHATTER,DEALER SAYS LIVE WITH IT. TRIED NEW BLADES, INSERTS ETC MANY TIMES , NO HELP. TO THIS DATE THEY STILL CHATTER WHEN IT IS RAINING. CAR IS UNDER WARRANTY TO 6 YRS AND 60000 MILES. NO SATISFACTION FRON DEALER. NO RESPONSE FROM MANYFACTURER WHEN COMPLAINT WAS FILED MONTHS AGO. *AK
PE99061, PASSENGER,S "SIDE DOOR AIRBAG" DEPLOYED UNEXPECTEDLY WHILE DRIVING, CAUSING INJURIES TO THE PASSENGER. DEALERR COULD NOTT DETERMINE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE DRIVING ON HIGHWAY 55MPH THE PASSENGER'S SIDE AIRBAG DEPLOYED FOR NO APPARENT REASON. PRIOR TO THAT, AIRBAG WARNING LIGHT CAME ON AND WAS SERVICED BY THE DEALER. *AK
DUE TO A BAD FRONT AIR SYSTEM SUPENSION,WHEN VEHICLE RIDES OVER AN UNEVEN PAVEMENT, THE BOTTOM OF THE VEHICLE SCRAPES THE GROUND. THE DEALER HAS BEEN CONTACTED. *AK
UPON STARTING VEHICLE BY PLACING THE KEY IN THE IGNITION, PASSENGER'S SIDE DOOR MOUNTED AIR BAG DEPLOYED WITHOUT ANY CAUSE. ALSO, A WEEK FOLLOWING THE AIR BAG DEPLOYING, AIR BAG INDICATOR LIGHT WAS FLASHING ON THE DASHBOARD. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS DISCONNECTED THE PASSENGER'S SIDE MOUNTED AIR BAG. MANUFACTURER CONTACTED. REPAIRS MADE. *AK *ML
POWER STEERING RESERVOIR FAILURE.
OIL COOLING LINE.
FUEL GAUGE.
MESSAGE CENTER.
INSTRUMENT PANEL.
FAILED TO START.
NO FAILURES GIVEN.
DRIVING AT ANY SPEED AND APPLYING THE BRAKES, THE BRAKE'S ARE GOING HALFWAY TO THE FLOORBOARD, AND THE PEDAL IS HARD. CONSUMER HAS TO PUT THE VEHICLE INTO PARK TO STOP THE VEHICLE . *AK
CONSUMER WAS BACKING OUT FROM HIS GARAGE, AND BOTH AIRBAGS WENT OFF. THE DEALERSHIP CAME OUT TO PICK UP THE CAR AND THEY TOLD HIM NOTHING ABOUT HIS AIRBAGS. *AK
PASSENGER'S SIDE AIRBAG DEPLOYED ALTHOUGH THERE WAS NO IMPACT. *AK
WHEN ACCELERATING FROM A STOPPED POSITION, ENGINE STALLS OUT, AND THE HEDLIGHTS GO OUT. DEALER HAS SEEN VEHICLE 5 OR 6 TIMES, AND STILL HAS NO SOLUTION. *AK
VEHICLE EXPERIENCING ERRATIC PROBLEM WITH SEVERE VIBRATION WHILE DRIVING; VEHICLE BEEN IN DEALER SHOP ON 3 OCCASIONS, AND VIBRATION STILL OCCURS. CAN NHTSA PROVIDE ADDITIONAL INFORMATION. *AK
ACCELERATOR PEDAL STICKING WHICH CAUSES SUDDEN ACCELERATION. CONSUMER HAD TO PUT VEHICLE INTO NEUTRAL AND STEP ON PEDAL A FEW TIMES TO RELEASE IT. CAN NHTSA PROVIDE FURTHER INFORMATION. *AK
WINDSHIELD WASHER FLUID DOES NOT PUMP HIGH ENOUGH. CONSUMER BELIEVED THERE WAS A DESIGN FLAW. DEALER NOTIFIED. *AK *YC
DRIVERS SIDE IMPACT AIR BAG DEPLOYED WITHOUT ANY IMPACT OR OTHER KNOWN CAUSE. *AK
TRACTION CONTROL SYSTEM MALFUNCTIONED, CAUSING THE LIGHT TO STAY ON AND VEHICLE TO BE DRIVEN HARD. COULD ALSO RESULT IN LOSS OF CONTROL. BEEN TO DEALER 8 TIMES, BUT DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
THERE IS NO WAY TO OPEN THE BACK DOORS FOR A PASSENGER IN THE BACKSEAT. DOORS HAVE TO BE UNLOCKED FROM THE FRONT SEAT. DEALER SAYS THAT IT HAS TO DO WITH THE WAY THEY ARE DESIGNED. THERE HAS BEEN NO CORRECTIVE ACTION TAKEN. *AK
BRAKES FAILED ON SEVERAL OCCASIONS. MJS
WHEN BRAKE ROTORS GET HOT THEY WILL DEVELOP A PULSATION ,WHICH FEELS LIKE ROTORS ARE WARPED AND SHIMMY. BUT WHEN THE ROTORS ARE COOL VEHICLE WILL RUN SMOOTH. THE MANUFACTURER WILL ONLY WARRANTY THE ROTORS FOR VEHICLE LESS THAN 10,000 MILES. *AK
1. GEAR SHIFT HAD TOO MUCH PLAY WHEN GOING FROM PARK TO DRIVE (DEALER-NO PROBLEM FOUND) 2. REAR ROTORS REPLACED BECAUSE DEALER FOUND THEM WARPED AT 2221 MILES 3. RUNNING ROUGH AND ROTTEN SMELL (DEALER FOUND NO PROBLEM) 4. WIPERS WENT OUT ON 2/26/99, DEALER HAD TO ORDER PART SO DROVE TIL 3/2/99 WITHOUT WIPERS. UPON RETURNING TO DEALER ENTIRE DASHBOARD HAD GONE OUT. THEY KEPT THE CAR UNTIL 3/5, AGAIN WENT TO DEALER ON 3/26 FOR WIPERS NOT WORKING, STILL HAD TO ORDER MORE PARTS, RETURNED ON 4/6 TO GET REPLACED AGAIN. SO I WAS FROM 2/26/99 TO 4/6/99 WITHOUT WINDSHIELD WIPERS. 5. COMPLAINED OF NOISE WHEN TURNING RIGHT, THEY FOUND NO PROBLEM, I ALSO COMPLAINED OF ROUGH RIDE, THEY REPLACE BUSHINGS AND LUBED BAR - FELT BETTER FOR A DAY, BUT ROUGH RIDE RETURNED AFTER THAT. I FEEL THEY HAVE HAD MY CAR MORE THAN I HAVE. I CURRENTLY HAVE 5225 MILES ON A 13 MONTH OLD CADILLAC, THUS IS OUTRAGIOUS. THANK YOU. *AK
THE MAJOR PROBLEM HAS BEEN A SEVERE VIBRATION OF THE FRONT WHEELS WHEN THE BRAKES ARE APPLIED. THE PROBLEM GETS MUCH WORST WHEN GOING DOWN HILLS. IT HAS PROGRESSIVLY GOTTEN BAD. THE DEALER SAID THE ROTORS NEED TO B E TURNED AND TURNED THE FRONT ROTORS. THIS ONLY LASTED FOR ABOUT 4000 MILES AND THE PROBLEM RETURNED. THIS TIME THE DEALER SAID IT WAS THE REAR ROTORS AND TURNED THE REAR ROTORS. THE PROBLEM RETURNED AGAIN AFTER 4000 MILES. THE DEALER NOW CLAIMED THEY WOULD REPLACE THE PADS WITH A SPECIAL REPLACEMENT PAD. THE SERVICE MANAGER SAID HE WOULD ORDER NEW PADS AND CALL ME WHEN THEY CAME IN. WELL, THE DEALER WENT OUT OF BUSSINESS. I REPORTED THE PROBLEM TO ANOTHER DEALER(COLE IN WARREN, OHIO). THIS DEALER REFUSED TO DO WARRENTY WORK AND SAID I HAD EXHAUSTED THE 18,000 MILES. I HAD CALLED THE CADILLAC 800 NUMBER AND REQUESTED TO SPEAK TO A SUPERVISOR. I WAS TOLD NONE WAS AVAILABLE AND A SUPERVISOR WOULD CALL ME 2 DAYS. I HAVE NOT RECEIVED A CALL TO DATE. I JUST TRAVELED TO NC AND GOT THE SCARE OF MY LIFE IN THE MOUNTAINS. THE STERRING WHEEL SHAKES WHEN I APPLY THE BRAKES. I AM VERY COCERNED AND CALLED THE CADILLAC 800 NUMBER AGAIN. I ASK TO HAVE A SUPERVISOR CALL ME FOR THE 2ND TIME. PLEASE HELP FOR I AM A LARNGECTOMEE ( NO VOCAL CORDS 1998) IF I CAN'T RESOLVE THE PROBLEM COULD YOU PROVIDE ME THE INFORMATION NEEDED TO HAVE CADILLAC BUY THE LEMON BACK. I DO NOT FEEL SAFE DRIVING THIS AUTO. THANKS FOR YOUR HELP.
BRAKES SQUEAL ON APPLICATION - (SERVICE - NO NOISE HEARD) BRAKES SQUEAL ON APPLICATION - (SERVICE - INSTALLED UPDATED PADS ON FRT PER BULLETIN 83-50-25 ) BRAKES SQUEAL UPON APPLICATION A 3RD TIME .LONGER STOPPING TIME AFTER BRAKE APPLICATION ; VEHICLE LEAKING OIL - (SERVICE - TAKE ENGINE OUT MANIFOLD ) VEHICLE LEAKING OIL AGAIN (SERVICE - HOLE FOR CONVERTOR SNOUT DRILLED TOO CLOSE TO REAR MAIN JOURNAL ) VEHICLE LEAKING OIL (SERVICED) VEHICLE LEAKING OIL (SERVICE - KEPT VEHICLE SEVERAL DAYS DID NOT FIND OIL LEAK) VEHICLE STILL LEAKING OIL.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Cadillac Deville → · Every Deville year → · How the figures are calculated →