Page 2 of 5 · complaints 51–100 of 237

1998 Cadillac Deville complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Exterior Lighting › Headlights
Filed Jan 24, 2005MI

NO NOTED EVENT. THE HEADLIGHT LENS FOR 98 CADILLACS, (NOT SURE IF THIS APPLIES TO OTHER YEARS AS WELL) COMES LOSE AND LEAVES THE INNER ELEMENTS EXPOSED. THIS SEEMS TO BE A PROBLEM WITH MANY CADILLACS DURING THIS PERIOD. I HAD TO PURCHASE 2 HEADLIGHTS. WHAT GUARANTEE DO I HAVE THAT THIS WILL NOT HAPPEN AGAIN. WHY ARE THEY USING SUBSTANDARD MATERIAL. *NM

Exterior Lighting › Headlights
Filed Dec 6, 200471,017 milesMI

BOTH FRONT HEADLIGHT LENSES CAME OFF ON TWO SEPARATE OCCASIONS WHILE DRIVING 70-75 MPH IN THE RAIN. DEALER WAS NOTIFIED.*AK

Vehicle Speed Control
Filed Dec 3, 2004MI

THE CRUISE WAS ENGAGED AND THE CAR ACCELERATED. TAPPING BRAKE AND MANUALLY SHUTTING OFF CRUISE CONTROL SWITCH DID NOT SLOW IT DOWN. *BF NAR *JLS THE IDLE AIR CONTROL WAS OCCASIONALLY INOPERABLE. *SC

Exterior Lighting › Headlights
Filed Nov 16, 200444,000 milesMI

CONSUMER REPORTED HEADLIGHTS FAILED TO OPERATE WHILE DRIVING. CONSUMER NOTICED THE HEADLIGHT LENS WAS MISSING 0R FELL OFF. DEALER WAS NOT NOTIFIED. *AK

Electrical System
Filed Nov 9, 200470,000 milesGA

IN 2001, THE RIGHT HEADLIGHT LENS ON MY 1998 CADILLAC DEVILLE FELL OFF. THE DEALER, HERITAGE CADILLAC, REPLACED THE HEADLIGHT ASSEMBLY AT NO COST, SINCE THE CAR WAS STILL UNDER WARRANTY. ON 11/6/04, THE LEFT HEADLIGHT ASSEMBLY FELL OFF. I HAVE NOT YET DISCUSSED THE PROBLEM WITH THE DEALER. *AK

Vehicle Speed Control › Cruise Control
Filed Nov 5, 2004106,989 milesMI

WHILE DRIVING WITH THE CRUISE ENGAGED THE CAR SUDDENLY ACCELERATED TWICE. TAPPING BRAKE AND MANUALLY SHUTTING OFF CRUISE CONTROL DID NOT SLOW THE CAR DOWN. *BF THE CONSUMER HAD TO BRAKE HARD, PUT THE VEHICLE IN PARK AND SHUT OFF THE ENGINE TO GET THE VEHICLE TO STOP. UPON RESTARTING THE VEHICLE IT RAN [PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. IT WAS LATER DETERMINED THAT THE IAC MOTOR WAS THE CAUSE OF THE FAILURE. *NM

Exterior Lighting › Headlights
Filed Oct 5, 200471,000 milesPA

WHILE DRIVING DRIVER'S SIDE HEADLIGHT LENS FELL OFF. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Exterior Lighting › Headlights
Filed Aug 27, 2004NC

HEADLIGHT COVER SHEARED OFF WHILE DRIVING. CONSUMER WAS ABLE TO CONTACT THE DEALER FOR AN APPOINTMENT TO INSPECT AND REPAIR THE VEHICLE. *AK

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Aug 8, 2004130,000 milesMO

1.STRONG SMELL OF GAS WHEN STOPPED AT A RED LIGHT OR STOP SIGN 2. FOUND TO BE A FUEL RAIL LEAK BETWEEN THE NO.3 AND NO.5 INJECTOR. RAW FUEL LEAKING UP UNDER THE HOOD COULD BE IGNITED IF THERE IS AN IGNITION SOURCE. (SUCH AS A BACK FIRE, LEAKING SPARK PLUG WIRE) 3. REPLACE FUEL RAIL.*AK

Vehicle Speed Control
Filed Jul 16, 2004MI

PROBLEMS WITH 1998 CADILLAC DEVILLE CRUISE CONTROL SYSTEM. *MR WHEN CONSUMER APPLIED WHILE VEHICLE WAS IN CRUISE CONTROL, IT DIDN'T DISENGAGE. CONSUMER SWITCHED CRUISE CONTROL OFF, BUT IT STILL FAILED TO DISENGAGE. THUS TURNING OFF THE ENGINE. CONSUMER THEN RESTARTED THE VEHICLE AND WITHOUT WARNING ACCELERATED ON ITS OWN. *LA

Electrical System › Ignition › Switch
Filed Jun 16, 2004122,121 milesOH

ACCORDING TO A LOCAL CADILLAC DEALERS SERVICE MANAGER-THE IGNITION HAS A THEFT DETERENT SYSTEM THAT HAS A WIRE THAT OFTEN COMES LOOSE CAUSING THE VEHICLE TO BE UNSTARTABLE AND THUS LEAVES THE DRIVER STRANDED. THE SERVICE MANAGER TELLS ME THAT HE HAS DONE SEVERAL OF THESE AND DOESNT KNOW WHY THERE IS NO RECALL.*AK

Exterior Lighting › Headlights
Filed Jun 4, 200464,000 milesSC

THE RIGHT HEADLIGHT LENS FELL OFF UNNOTICED WHILE DRIVING, AND THE LEFT HEADLIGHT LENS WAS LOST. INSURANCE INSPECTOR INDICATED THAT THE LENSES HAD A FACTORY DEFECT. *AK *NM

Steering
Filed Apr 20, 200436,433 milesTX

THE VEHICLE WOULD MAKE A NOISE WHEN DRIVING OVER BUMPS AND THE DRIVER HAD DIFFICULTY STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC REPLACED THE SWAY BAR LINKS AND THE STEERING RACK. *NM VEHICLE ONLY HAS LESS THAN 50,000 MILES. *LA THERE WAS BINDING WHEN HOT AND DRY BINDING WHEN COLD, THE TIRE WERE WEARING ON THE INSIDES AND THIN. *SC

Seat Belts
Filed Apr 20, 200423,000 milesFL

THE CONSUMER NOTICED THE SEAT BELT ON THE DRIVER'S SIDE FAILED TO LATCH INTO BUCKLE. THE CONSUMER HAS MADE CONTACT WITH THE LOCAL DEALERSHIP. *JB SEAT BELT WILL ONLY LATCH INTERMITTENTLY. DEALER REPLACED SEAT BELT. *LA

Steering
Filed Apr 5, 200442,000 milesMD

WHILE DRIVING 25 MPH, SMOKE STARTED TO COME FROM THE STEERING WHEEL. THE CONSUMER MANAGED TO DRIVE HOME. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *NM

Exterior Lighting › Headlights › Concealment Devices
Filed Apr 1, 200445,564 milesIL

DRIVER SIDE HEADLIGHT COVER FELL OFF BECAUSE IT WAS LOOSE. CONSUMER DIDN'T KNOW WHEN THE HEADLIGHTS FELL OFF. THE DRIVER'S SIDE COVER WAS DRY AND BRITTLE. *AK *MR

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 14, 200490,000 milesNJ

1998 CADILLAC SEDAN DEVILLE WITH NORTHSTAR ENGINE STALLS WITHOUT WARNING AND LOSS OF POWER STEERING AND BRAKES. MECHANIC HAS CHANGED DRIVE SHAFT SENSORS,CHECKED PLUGS & WIRES,CHANGED GAS FILTER,YET THE PROBLEM PERSISTS. *AK

Exterior Lighting › Headlights
Filed Mar 2, 2004NC

HEADLIGHT LENS CAME OFF WHILE DRIVING. CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT PASSENGER'S SIDE LENS WAS REPLACE DUE TO A RECALL A YEAR AGO. BUT, DRIVER'S SIDE WAS NOT ON RECALL. *AK THERE ARE TWO OCCURRENCES OF THE HEADLIGHT LENS COMING OFF THE VEHICLE. FIRST HAPPENED ON THE DRIVER SIDE THEN THE SECOND ON THE PASSENGER SIDE. INSURANCE COMPANY PAID FOR THE REPAIR OF THE FIRST FAILURE OF THE HEADLIGHT LENS, BUT NOT ON THE SECOND INCIDENT BECAUSE IT WAS SAID THAT IT WAS A FACTORY FAILURE. *LA

Steering › Hydraulic Power Assist System
Filed Feb 7, 2004108,000 milesFL

POWER STEERING STOPS WORKING WITH LOW SPEED TURNS.BOTH LEFT AND RIGHT TURNS. FOR A BOUT 3-5 SECONDS YOU MUST STEER MANUALLY.LAST OCCURENCE HAPPENED IN A RAIN STORM.CADILLAC DEALER(SMITH-GRAY IN MEADVILLE, PA) COULD NOT FIND THE PROBLEM.THIS IS MY SECOND REPORT.('98 DEVILLE). *AK

Exterior Lighting › Headlights
Filed Feb 6, 2004105,000 milesFL

WHILE DRIVING AT 30 MPH LENS ON DRIVER'S SIDE HEADLAMP CAME OFF AND HIT THE WINDSHIELD. *AK

Exterior Lighting › Headlights › Concealment Devices
Filed Jan 31, 2004OH

TWO DAYS BEFORE CHRISTMAS OF 2003 I NOTICED THE CLEAR PLASTIC OUTSIDE SHIELD TO MY DRIVER'S SIDE HEADLIGHT ASSEMBLY WAS MISSING, IT JUST FELL OFF. NOW THIS COVER IS PART OF A SEALED HEADLIGHT ASSEMBLY TO PROTECT THE LIGHT BULBS FROM THE WEATHER ELEMENTS SO THAT THEY WILL NOT BURN OUT. THIS PART IS SUPPOSE TO BE PERMANENTLY GLUE TOGETHER BUT APPARENTLY IT WASN'T, SO I CHECKED THE OTHER SIDE AND IT WAS LOOSE AND IT FELL OFF IN MY HAND. I DROVE TO MY LOCAL CADILLAC DEALER TO ASK THEM ABOUT THIS PROBLEM AND TO SEE IF THEY HAD NEW SHIELDS. THE PARTS MANAGER PROCEEDED TO TELL ME THAT THE HEADLIGHT ASSEMBLY IS ONE PIECE AND HE TOLD ME THAT THEY KEEP THEM IN STOCK BECAUSE THEY HAVE PROBLEMS WITH THEM ALL THE TIME. THE COST OF THESE HEADLIGHT ASSEMBLIES ARE $250.00 A PIECE FOR A PART THAT SHOULD LAST A LIFE TIME UNLESS DAMAGED IN AN ACCIDENT. I ASKED HIM IF THERE WAS SOME KIND OF RECALL AND HE SAID NO. MY CONCERN ABOUT THIS WHOLE THING IS WHEN THE WEATHER ELEMENTS HIT MY HEADLIGHT BULB IT BLEW IT OUT. IF I WOULDN'T HAVE NOTICE MY OTHER COVER WAS LOOSE I WOULD HAVE LOST ALL LIGHTING AND MAY HAVE BEEN INVOLVED IN A MAJOR ACCIDENT. I WENT TO AN AUTO WRECKER AND BOUGHT A USED HEADLIGHT ASSEMBLY FOR $160.00 AND I HAVE THE OTHER COVER BUNGEE STRAPPED ON. I CONTACTED GM BY E-MAIL SEVERAL WEEKS AGO ABOUT THIS PROBLEM AND THEY NEVER RESPONDED TO MY E-MAIL AND I KNOW THEY GOT IT. I THINK THEY ARE TRYING TO BLOW ME OFF SO THAT NOTHING COMES OF THIS, SO I HOPE SOMEONE WILL REVIEW THIS PROBLEM AND

Unknown or Other
Filed Jan 15, 2004105,000 milesGA

FAILURE OF HEAD GASKETS AND MAIN SEAL LEAKING. 4.6L V8.

Unknown or Other
Filed Jan 15, 2004NC

RIGHT FRONT HEAD LAMP LENSE FELL OFF. REPAIRED FEBRUARY 19, 2003. LEFT FRONT HEAD LAMP LENSE FELL OFF, DECEMBER 19, 2001. THESE HEAD LAMPS ARE NOT SEALED PROPERLY CAUSING LENSE TO FALL OFF. WHEN BROUGHT IN FEBRUARY 19, 2003 A 1998 CADILLAC CAME IN BEHIND MINE AND I ASK THE DRIVER IF HE HAD THE SAME PROBLEM AND HE STATED THAT HIS RIGHT LENSE HAD FALLEN OFF. CHECKING WITH THE PARTS DEPARTMENT I WAS INFORMED THEY KEEP PLENTY OF THESE IN STOCK AS IT HAPPENS FREQUENTLY. WHEN THE FIRST ONE FELL OFF IT WAS REPAIRED UNDER THE WARRANTY. I PURCHASED A EXTENDED WARRANTY FROM THE DEALERSHIP AND WAS INFORMED IT WAS IDENTICAL TO THE ORIGINAL WARRANTY BUT EXTENDED FOR 2 ADDITIONAL YEARS AND 25,000 MILES. WHEN I HAD THE SECOND LENSE REPLACED ON FEBRUARY 19, 2003 THE SERVICE ADVISOR INFORMED ME IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. CADILLAC IS CHARGING $245.00 FOR A DEFECTED PART PLUS TAX AND LABOR.

Steering › Hydraulic Power Assist System
Filed Oct 24, 200390,000 milesPA

WHEN MAKING A LEFT TURN AT SLOW SPEED POWER STEERING MALFUNCTIONS FOR A FEW SECONDS MAKING IT VERY DIFFICULT TO MAINTAIN CONTROL OF THE CAR. THIS OCCURRED ABOUT 3-4 TIMES IN THE LAST TWO YEARS. OTHER TIMES IT OPERATES NORMALLY. *LA

Steering › Hydraulic Power Assist System
Filed Sep 16, 200388,000 milesMD

WHILE DRIVING AT LOW SPEEDS AND WHEN MAKING A LEFT HAND TURN, VEHICLE WOULD LOSE POWER/STEERING, AND WOULD NOT RETURN WHEN STEERING WHEEL WAS TURNED BACK TO FORWARD DRIVING POSITION. *AK

Exterior Lighting › Headlights
Filed Sep 12, 200353,633 milesNY

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE HEADLIGHTS LENS WILL FALL OFF, CAUSING A DISTRACTING TO CONSUMER VIEW. DEALER NOTIFIED. *AK *TS

Air Bags
Filed Sep 9, 2003MO

WHILE DRIVING AT 35MPH ON GRAVEL ROAD DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING. *AK

Visibility › Windshield Wiper/Washer
Filed Sep 2, 200330,705 milesOH

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING WINDSHIELD WIPERS WILL WORK INTERMITTENTLY, AND IT WILL BE HARD FOR THE CONSUMER TO SEE DURING RAINY WEATHER. DEALER NOTIFIED. *AK CONSUMER STATED THIS FAILURE OCCURRED OVER A HALF OF DOZEN TIMES. HE ALSO HAD THE SAME PROBLEMS WITH HIS ASTRO VAN, AND FLEETWOOD TRAILER. *PH

Steering › Hydraulic Power Assist System
Filed Aug 20, 2003MA

WHEN MAKING LEFT HAND TURNS, WOULD LOSE POWER STEERING. THE VEHICLE WOULD BE INOPERATIVE. THIS PROBLEM CAN OCCUR WHILE DRIVING AT VARIOUS SPEEDS. HAVE BEEN IN CONTACT WITH THE DEALERSHIP. *AK

Exterior Lighting › Headlights › Concealment Devices
Filed Aug 7, 2003FL

WHILE DRIVING, THE RIGHT HEADLIGHT LENS FELL OFF. ABOUT A WEEK LATER, THE LEFT HEADLIGHT LENS OFF. THE DEALER STATED THE GLUE HAD DETERIORATED DUE TO AGE. *AK *CB *JB

Engine and Engine Cooling › Cooling System
Filed Aug 4, 2003CA

VEHICLE OVERHEATED WHILE DRIVING AT 45MPH. DEALER NOTIFIED. *AK

Exterior Lighting › Headlights › Concealment Devices
Filed Jul 18, 2003NY

LEFT LENS FELL OFF OF VEHICLE. *MR WHILE IN MOTION, THE RIGHT HEAD LIGHT LENS HAD FALLEN OFF. ON ANOTHER OCCASION, THE LEFT LENS HAD FALLEN OFF AS WELL. THE DEALER STATED THERE WAS A PROBLEM WITH THE GLUE NOT HOLDING THE LENSES. *SCC *JB

Exterior Lighting › Headlights › Concealment Devices
Filed Jul 10, 200377,800 milesGA

BOTH LENSES HAVE DETACHED FROM THE HEADLIGHTS. AS A RESULT, THE HEADLIGHTS BLEW OUT. *AK THE RIGHT HEADLIGHT LENS HAD FALLEN OUT ONTO THE HIGHWAY. THE RAIN STRUCK THE UNPROTECTED HEADLIGHT AND CAUSED IT TO BURN OUT. THE LEFT LENS WAS ALSO LOOSE BUT DID NOT FALL OUT. THE DEALER STATED THIS WAS A COMMON PROBLEM. *SCC *JB

Exterior Lighting › Headlights › Concealment Devices
Filed Jul 3, 200333,000 milesOH

THE HEAD LIGHT LENS FELL OFF UNKNOWINGLY, WHICH RESULTED IN THE BULB BLOWING OUT. THE HEAD LIGHT LENS WAS REPLACED AT NO COST TO THE CONSUMER.*JB *CB *JB

Electrical System
Filed Apr 24, 200340,000 milesME

WHEN THE TRACTION LIGHT FLICKERED ON/OFF. THE CRUISE CONTROL AND BRAKE LIGHTS FAILED. WHICH ALMOST CAUSED AN ACCIDENT. *JB

Electrical System
Filed Apr 23, 200353,300 milesTN

IN APRIL 2001, AT 37,000 MILES, AIR CONDITION/HEAT FAN MOTOR FAILED AND WAS REPLACED (UNDER WARRANTY) BY A DEALER. AGAIN IN APRIL, 2003, AT 53,300 MILES, LOCAL DEALER SAYS MOTOR IS DEFECTIVE AND NEEDS TO REPLACED AT COST OF $420. ATTITUDE OF DEALER AND CADILLAC CUSTOMER SERVICE IS THAT "STUFF HAPPENS". MY BELIEF IS THIS FAILURE RATE INDICATES PROBLEM WITH QUALITY OF FAN MOTOR OR PROBLEM WITH MOTOR ELECTRICAL CIRCUIT. *JB

Child Seat
Filed Apr 11, 2003NE

CHILD SAFETY SEAT QUESTIONNAIRE MODEL NUMBER : 22-150-BNB. MR SCC *JB

Exterior Lighting › Headlights › Concealment Devices
Filed Mar 11, 200342,000 milesOR

BOTH HEADLIGHT LENS CAME OFF. WAS TOLD BY DEALER THE LENS COULD NOT BE REPLACED BY ITSELF SO HAD TO PURCHASE AND INSTALL 2 SEALED HEADLIGHT UNITS. COST OF OVER $600. DEALER PICKED UP HALF THE COST. CAR HAD ONLY 40,000 MILES. I CALLED CADILLAC CUSTOMER SERVICE AND ALL THEY SAID THEY COULD DO WAS TO CONTACT THE DEALER WHICH I HAD ALREADY WORKED WITH. DEALER FEELS THERE SHOULD BE A RECALL ON THE HEADLIGHTS BECAUSE 'WE REPLACE A LOT OF THESE ON '97 & 98' DEVILLES, GRAND AM'S, AND OTHER SIMILAR PRODUCTS. THESE ARE SEALED UNITS JUST LIKE ANY OTHER SEALED UNIT THAT SHOULD BE COVERED UNDER WARRANTY (ORIGINAL OR EXTENDED). IT'S CONSIDERED TRIM WHICH IS NOT RIGHT. WHAT MAKES A SEALED HEADLAMP ANY LESS IMPORTANT THAN ANY OTHER SEALED UNIT ON THE CAR? CERTAINLY ITS LOCATION SHOULD NOT. IT'S JUST PLAIN A DEFECT IN MANUFACTURING AND CADILLAC SHOULD FACE IT AND MAKE IT RIGHT.*JB

Exterior Lighting › Headlights › Concealment Devices
Filed Feb 25, 2003OH

MY HEADLIGHT LENS BLEW OFF THE CAR AND HIT THE WINSHEILD. SINCE IT WAS RAINING AND SNOWING THIS CAUSED MY HEADLIGHT TO GO OUT. I STOPPED TO SEE WHAT HAPPENED AND SAW THE LENS WAS NOT ATTACHED TO THE ASM. IN CHECKING THE OTHER HEADLIGHT I FOUND IT TO WAS READY TO COME OFF. THE OTHER HEAD LIGHT WAS VERY LOOSE. THE DEALER HAD STATED THIS WAS A PROBLEM ON 1998 CADILLACS BUT STATE IT WAS NOT COVERED UNDER WARRENTY. CALLED THE 800 # AND WAS TOLD THE SAME THING. IN CHECKING I FOUND MANY COMPLAINTS AND ONE STATED THE POSITION CADILLAC IS TAKING IS THAT THE LENS IS A TRIM ITEM. IF THIS WAS FACT THEN THE LENS SHOULD BE SOLD AS A SEPERATE TRIM ITEM. THE FACT IS IT CAN NOT AND IS SOLD AS A ASSEMBLY WHICH COST $245 EACH. THIS IS A SERIOUS SAFRY HAZARD FOR THE DRIVER AND ANYONE WHO COULD BE HIT BY THE LENS. I FEEL THIS SCAM SHOULD BE INVESTIGATED AND WOULD LIKE AN EXPLANATION AS TO WHY THIS WAS NOT A RECALL ITEM WITH SO MANY SAFTEY COMPAINTS. I ALSO FOUND THIS HAS BEEN A PROBLEM SINCE 1998 -1999. *JB

Exterior Lighting › Headlights
Filed Feb 18, 2003103,000 milesOH

I AM VERY CONCERNED ABOUT THE HEADLIGHTS GOING OUT ON MY 1998 CADELLAC DEVELLE. THE PASSENGER SIDE LENS BLEW OFF THE CAR AND WENT FLYING. THE HEADLIGHT WENT OUT. I STOPED TO SEE WHAT HAD HAPPEN - SAW NO LENS ON THE ONE SIDE. CHECKED THE OTHER SIDE AND THE LENS WAS READY TO FALL OFF. I HAD NOT LIGHTS ON ONE SIDE AND IF I HAD NOT WIRED THE OTHER LENS IN PLACE IT WOULD HAVE BLEW OFF AND I WOULD HAVE HAD NO HEADLIGHTS. CONTACED THE DEALER AND WAS TOLD THEY ARE AWARE OF THIS PROBLEM BUT SUGGESTED I CONTACT THE 800#. THEY REFUSED TO DO ANYTHING ABOUT THE PROBLEM STATING IT WAS OUT OF WARRENTY. RESEARCHING THE PROBLEM I AM FINDING THEIR HAS BEEN SEVERAL COMPLANTS HAVING THE SAME PROBLEM. I BELEIVE AN INVESTIGATION IS IN ORDER. THIS IS VERY UNSAFE FOR THE DRIVE AND A PROJECTILE COULD DO A GREAT DEAL OF HARM TO A PERSON BEING STRUCK BUT THE FLYING LENS. THE SAD PART IS YOU CAN NOT EVEN BUY A LENS. TH E DEALER WILL ONLY SELL YOU A COMPLETE ASSEMBLY AT $240. HOW WOULD ONE KNOW IF THE NEW ASM WILL NOT DO THE SAME?

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 19, 2002AL

CONSUMER NOTICED, EXCESSIVE OIL CONSUMPSION EVERY 3000 MILES ONE QUART OF OIL, CAUSING ENGINE STALL VERY OFTEN. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

Fuel System, Other › Delivery
Filed Oct 11, 2002MS

WHILE DRIVING THE VEHICLE THE ENGINE SERVICE LIGHT IS ON IN THE PANEL DASHBOARD. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR

Exterior Lighting › Headlights
Filed Oct 9, 2002PA

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE HEADLIGHTS LENS WILL FALL OFF CAUSING A DISTRACTING TO CONSUMER VIEW. DEALER NOTIFIED MR

Air Bags2 injured
Filed Sep 30, 2002TN

THE CONSUMER WAS ON THE DRIVEWAY OF PERSONAL RESIDENCE WITH ALL SEAT BELTS SECURED WHEN BOTH THE DRIVER/PASSENGER SIDE AIRBAGS DEPLOYED. THERE WAS A LOUD EXPLOSION. THE ENGINE SHUT DOWN, THERE WERE NO POWER FEATURES WORKING, AND THE HORN WAS BLOWING CONTINUOUSLY. THE DASHBOARD WAS BLOWN UP FROM THE FORCE OF THE AIRBAGS AND THE FRONT WINDSHIELD WAS SEVERELY SMASHED FROM THE FORCE OF THE DASHBOARD. THE CONSUMER WAS DRIVING AND HIS ARMS WERE BURNED FROM THE AIRBAG ON THE DRIVER SIDE, CONSUMERS HIS WIFE HIT HER HEAD ON THE PASSENGER SIDE WINDOW. (CONSUMERS WIFE SUFFERED FROM A TEMPORARY HEARING LOSS IN LEFT EAR, AND NECK PAIN/HEADACHES) *SCC

Steering
Filed Sep 24, 2002SC

WHILE DRIVING THE VEHICLE AT THE SPEED OF 35MPH, THE ENGINE SHUT OFF. LOST THE CONTROL OF THE POWER STEERING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.

Steering
Filed Sep 20, 2002AK

AFTER STARTING THE VEHICLE AND DRIVING APPROXIMATELY THREE TO FOUR MILES THE SERVICE STABILITY CONTROL SYSTEM COMES ON. HAD IT CHECKED BY A CADILLAC DEALER. THEY INDICATED THE VEHICLE NEEDS TO HAVE THE STEERING WHEEL POSITION SENSOR (1287) AND THE WHEEL SENSOR (?) (1255) EBTCM REPLACED AT A COST OF $1230.00

Engine and Engine Cooling › Engine
Filed Sep 17, 2002OR

DEALER REPORTS THAT THIS GASKET FAILURE IS A COMMON PROBLEM WITH THE NORTHSTAR ENGINES AND THAT THE ENTIRE ENGINE MUST BE DISSASSEMBLED TO REPLACE THE GASKETS. THE FAILURE ALLOWS EXCESSIVE AMOUNTS OF OIL TO LEAK OUT OF THE ENGINE LEADING TO EVENTUAL FAILURE. THE PROBLEM SEEMS TO BE POOR OR FAULTY ENGINEERING OF THE ENGINE. *AK

Suspension › Rear › Springs › Air Suspension System
Filed Aug 7, 2002NY

DRIVER SIDE REAR SHOCKS FAILED/ POPPING, LETTING AIR OUT TO A DESCENT. THIS OCCURRED WHILE VEHICLE WAS IN MOTION WITH NO WARNING. *AK *YH

Electrical System › Alternator/Generator/Regulator
Filed Jul 25, 2002OH

THE VOLTS WENT TO 11.1 AND THEN THE CAR FAILED TO RUN. DEALERSHIP SAID THAT THE ALTERNATOR WAS FRIED. REPLACED ALTERNATOR. ALL OTHER ELECTRICAL CHECKED OUT OK.*JB

Electrical System › Alternator/Generator/Regulator
Filed Jul 25, 2002OH

AFTER REPAIRS THE PREVIOUS DAY, ALTERNATOR AGAIN FRIED. THE DEALERSHIP NOW BLAMES AFTER MARKET BATTERY. SUPPOSED DEAD CELL. THIS INSTANCE ALMOST CAUSED A WRECK ON THE INTERSTATE. STRANDED FOR 3 HOURS. NEW BATTERY AND ALTERNATOR. CAR WAS DEAD WHEN TOWED TO THE DEALERSHIP. AFTER FINALLY ARRIVING AT END DESTINATION, I HAD THE BATTERY THE WAS SUPPOSED TO BE BAD CHECKED AND IT CHECKED OUT OK.*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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