Page 4 of 4 · complaints 151–175 of 175

2008 Cadillac CTS complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service Brakes, Hydraulic
Filed Nov 6, 20096,000 milesGA

TL*THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES WERE SQUEAKING; HOWEVER, THEY WERE OPERATING NORMALLY. THE DEALER WAS BEEN UNABLE TO DIAGNOSE THE FAILURE SINCE JANUARY 2009. THE CURRENT MILEAGE WAS 13,100 AND THE FAILURE MILEAGE WAS 6,000. UPDATED 12/10/09. *LJ UPDATED 12/10/09*JB

Structure
Filed May 18, 200912,000 milesNY

2008 CADILLAC CTS..GAS PEDAL IS TO CLOSE TOO BRAKE PEDAL. IT IS VERY EASY TO HIT BOTH PEDALS AT THE SAME TIME. NO ACCIDENTS WITH THE VEHICLE AT THIS TIME. *TR

Steering
Filed May 15, 2009140 milesPA

PURCHASED 2008 CTS UPON DRIVING CAR HOME I NOTICED A VIBRATION. TOOK BACK TO DEALER NEXT DAY. HAD TO WAIT 3 WEEKS TO GET SERVICE ON VEHICLE AND FOUND OUT AT THAT TIME THERE IS A SERVICE BULLETIN ON THIS CAR AND THE DEALER IS NOT TO TRY TO FIX CAR. WENT TO GM AND THEY AGREED TO CHANGE TIRES BUT THIS DID NOT FIX THE PROBLEM, THE VIBRATION CONTINUED. TRYING TO COME TO SOME SORT OF AGREEMENT WITH GM AND AFTER 9 MONTHS, NOTHING. TOOK CAR BACK TO DEALER FOR TIRE ROTATION AND REQUESTED "ROAD FORCE BALANCE" AND THE PROBLEM GOT WORSE. THE VIBRATION STARTS AT 40MPH AND THE STEERING WHEEL IS SHAKING. THE PROBLEM IS EITHER WITH THE WHEELS OR THE TIRES. *TR

Engine and Engine Cooling › Engine
Filed Apr 17, 200924,000 milesMI

I HAVE A CADILLAC 2008 CTS WITH 24,000 MILES ON IT. THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO MY LOCAL CADILLAC DEALER. THEY STATED THEY COULD NOT FIX THE PROBLEM AND I HAD TO TAKE IT TO THE SELLING DEALER, DON MASSEY CADILLAC. PROBLEM: THE CHECK ENGINE LIGHT CAME ON AND I IMMEDIATELY TOOK THE CAR IN. MY LOCAL DEALER, ALLEN CADILLAC IN MONROE MICHIGAN STATED THERE WERE TWO PROBLEMS. THE TIMING CHAIN WAS STRETCHED ACCORDING TO THEN AND THE CAM AND CRANK SHAFT WERE DEFECTIVE. THE CAR IS CURRENTLY IN SERVICE. I WAS TOLD BY THE SERVICE TECH THAT THIS IS A COMMON PROBLEM WITH THE 2008 CADILLAC CTS AND THAT DEALER HAD SEEN OVER A DOZEN CARS WITH THE SAME PROBLEM. GM HAS NOT ISSUED A RECALL. WHEN I TOOK THE CAR TO DON MASSEY CADILLAC (SELLING DEALER), THERE WERE SIX OTHER CTS CARS IN FOR SERVICE AT THE SAME TIME AS MINE. ALTHOUGH GM IS SUPPOSED TO FIX THIS UNDER WARRANTY, WHY HAVE THEY NOT ISSUES A RECALL? THIS IS AN OVER $50,000 CAR WITH 24,000 MILES ON IT AND IT WILL HAVE TO HAVE THE ENGINE REBUILT. THIS IS THE SECOND MAJOR REPAIR TO THIS CAR. THIS PAST DECEMBER, A CLIP THAT HOLDS THE WIRING HARNESS IN PLACE SNALLED AND THE WIRING HARNESS GOT WOUND UP AROUND THE FAN AND WAS TORN TO SHREDS AND HAD TO BE REPLACED. WITH THIS MANY MAJOR PROBLEM ON A CAR WITH 24,000 MILES (I PUT ON ALL 24,000 OF THOSE MILES), WHAT IS IN STORE FOR BE WHEN THE CAR HAS 34,000, 44,000 AND BEYOND MILES ON IT?*TR

Electrical System
Filed Apr 16, 20097,800 milesNJ

I OWN A 2008 CADILLAC CTS WITH AWD. I BOUGHT IT IN DECEMBER 2007. AT AROUND 7000 MILES IN MID-FEBRUARY 2009 MY CAR WOULD NOT START. THE ANTITHEFT DEVICE WAS ACTIVATED. A ROADSIDE ASSISTANCE TECHNICIAN CAME OUT. HE SAID IT WAS A DEFECTIVE BATTERY WHICH HE REPLACED. THREE WEEKS LATER I TRIED TO START THE CAR & RECEIVED A DASHBOARD ALERT THAT THE BATTERY REGISTERED LOW VOLTAGE AND COULD NOT BE STARTED. THE CAR WAS TOWED TO THE DEALER WHO WORKED ON IT FOR TWO DAYS. THEY TOLD ME THAT "MAYBE" THE COMPUTER WAS BEING TURNED ON WHEN THE CAR WAS SHUT OFF. THEIR "MAYBE" ANSWER MADE ME FEEL THEY WERE JUST GUESSING. THEY TOLD ME THEY HAD CORRECTED THE GLITCH, CHARGED THE BATTERY, TOLD ME THE BATTERY WAS FINE & THAT THE CAR SHOULD BE FINE NOW. LAST NIGHT, APRIL 15, 2009 AT 10:00PM MY DASHBOARD ALERTED ME THAT THE BATTERY WAS TOO LOW TO START. I CALLED ROADSIDE ASSISTANCE WHO COULD NOT GET IT STARTED EITHER. ON APRIL 16, 2009 AT 8:30AM I HAD TO HAVE THE CAR TOWED INTO THE DEALERSHIP AGAIN. THE SERVICE TECHNICIAN AGAIN SAID MY BATTERY MUST HAVE A DEFECTIVE CELL. THIS IS THE SAME BATTERY THAT THEY PUT INTO THE CAR 6 WEEKS EARLIER THAT THEY SAID WAS "FINE". I AM NOW AWAITING THEIR "PROFESSIONAL" DIAGNOSIS. DO YOU HAVE ANY OTHER COMPLAINTS OF THIS TYPE ON THIS VEHICLE? ALSO DO YOU KNOW IF THIS CAR CAN QUALIFY AS A LEMON UNDER FEDERAL & NJ LEMON LAWS? *TR

Service Brakes, Hydraulic
Filed Mar 15, 2009850 milesFL

BRAKE SQUEAL ON MY 2008 CTS ALMOST FROM THE TIME IT LEFT THE DEALER SHOWROOM ON SEPTEMBER 15, 2008. DEALER STATES THAT CADILLAC IS AWARE OF THE PROBLEM BUT THAT CADILLAC HAS YET TO AUTHORIZE A FIX FOR THE PROBLEM. DEALER INDICATES THAT CERAMIC BRAKES WOULD CORRECT THE SITUATION BUT ONCE AGAIN CADILLAC DOES NOT HAVE REPLACEMENT CERAMIC BRAKES FOR THE CAR. THEY HAVE THEM FOR OTHER MODELS BUT NOT THE CTS ACCORDING TO THE DEALER. *TR

Service Brakes, Hydraulic
Filed Feb 24, 20092,000 milesIN

A FEW WEEKS AFTER PURCHASING THE 2008 CADILLAC CTS THE BRAKES BEGAN SQUEAKING EVERY TIME THEY WERE APPLIED. SERVICE DEPARTMENT SAID TO RIDE THE BRAKES WHEN ON THE HIGHWAY TO CLEAN OFF THE METAL FILINGS ON THE BRAKE ROTORS DUE TO BRAKE DUST. DID NOT FIX PROBLEM. BRAKES HAVE CONTINUED TO SQUEAK FOR MONTHS DESPITE RIDING BRAKES ON OPEN HIGHWAYS. *TR

Service Brakes, Hydraulic
Filed Feb 16, 2009MO

BRAKES SCREECH WHEN COMING TO A STOP. THEY HAVE DONE THIS SINCE SHORTLY AFTER DELIVERY OF CAR WHICH IS ALMOST ONE YEAR AGO. FIRST TIME THE DEALER WAS NOTIFIED ABOUT THIS THE SERVICE WRITER INFORMED ME THIS WAS "NORMAL" AND NOTHING COULD BE DONE. ANOTHER SERVICE WRITER VALIDATED THE COMPLAINT AND REPLACED REAR BRAKE PADS. SEEMED TO BE BETTER FOR A VERY SHORT TIME, BUT IT STARTED AGAIN AND CONTINUES. HAVE CONTINUED TO INFORM DEALER OF THIS EVERY TIME THE CAR IS SERVICED WITHOUT RESOLUTION. *TR

Power Train › Automatic Transmission
Filed Feb 8, 2009100 milesTX

VIBRATION IN CAR ABOVE 62 MILES PER HOUR. STEERING WHEEL SHAKES IN YOUR HANDS. TAKEN TO DEALER TWICE THEY HAVE ROTATED AND BALANCED TIRES TWICE NO IMPROVEMENT. *TR

Latches/Locks/Linkages
Filed Jan 31, 2009NJ

CAR FRONT DOORS WILL NOT UNLOCK WITH AUTO OR MANUAL UNLOCK, ONCE UNLOCK DOOR WILL NOT LATCH LOCK AT ALL! HAD TO HOLD DOOR SHUT FOR 20 MILES AT 1AM IN THE MORNING AFTER GOING TO A WEDDING RECEPTION IN PHILADELPHIA, PA. *TR

Service Brakes, Hydraulic
Filed Jan 12, 20093,000 milesNC

REAR BRAKES GRAB AND SQUEAL. THIS HAPPENS EVERY TIME BRAKES ARE APPLIED. HAD VEHICLE CHECKED BY DEALER FOR BRAKE PROBLEM. 2008 CTS CADILLAC WITH 3500 MILES, 4 MONTHS OLD. THIS WAS ON 12/30/08. WAS TOLD BY DEALER ON 1/12/09 NO PARTS AVAILABLE FROM GM. *TR

Exterior Lighting
Filed Dec 5, 2008SC

LED BRAKELIGHTS ON 2002-CURRENT CADILLAC MODELS ARE TOO BRIGHT AND CAUSE TEMPORARY BLINDNESS AT NIGHT. *TR

Seats › Front Assembly › Head Restraint
Filed Dec 4, 2008300 milesFL

THE ARTICULATED HEADRESTS DESIGNED TO REDUCE NECK INJURIES IN A CRASH, MOVE UP OF THEIR OWN ACCORD DURING NORMAL DRIVING. THIS RESULTS IN A SAFETY CONCERN. IF THE HEADREST MOVES UP DURING NORMAL OPERATION, WILL IT STILL FUNCTION AS DESIGNED SHOULD AN ACCIDENT OCCUR. I HAVE CONTACTED CADILLAC DIVISION TWICE WITHOUT A RESPONSE. THE SELLING DEALER SERVICE DEPARTMENT DOES NOT KNOW WHAT IS CAUSING THE PROBLEM, BUT OTHER CASES HAVE BEEN REPORTED. *TR

Vehicle Speed Control
Filed Nov 9, 20085,000 milesAL

TWICE ,WHILE DRIVING MY WIFE'S 2008 CADILLAC CTS, MY FOOT HAS WEDGED BOTH ON THE ACCELERATOR AND THE BRAKE PEDAL CAUSING ME TO PROCEED FORWARD WHILE ATTEMPTING TO BRAKE. THE FIRST @, 6 MOS AGO ,CAUSED ME TO PROCEED INTO AN INTERSECTION NARROWLY BEING MISSED BY A VEHICLE COMING FROM MY LEFT. THE 2ND OCCURRED @ 1 WEEK AGO CAUSING ME TO JUST MISS HITTING A CAR PARKED IN FRONT . MY WIFE HAD A SIMILAR INCIDENT @ 6 MOS AGO WHILE BACKING OUT OF A DRIVEWAY. I HAVE REPORTED BOTH INCIDENTS TO CADILLAC WITH NO FURTHER COMMUNICATION FROM THEM. THEY GAVE ME THIS SITE WHEN I REQUESTED AN AGENCY TO REPORT THIS PROBLEM SO I MIGHT HELP OTHERS AVOID BEING INJURED. I WILL NOT DRIVE MY WIFE'S CAR IN THE FUTURE DUE TO THE ABOVE INCIDENTS AND THE FEAR OF A MORE ONEROUS OUTCOME WHEN IT HAPPENS AGAIN. *TR

StructureCrash
Filed Oct 15, 20083,000 milesVA

THE BRAKE PEDAL IS TOO CLOSE TO THE GAS PEDAL. THE DRIVER CAN HIT THEM BOTH AT THE SAME TIME. THE DEFECT CAUSED ONE ACCIDENT AND I HAVE HAD THE SAME EXPERIENCE WITHOUT AN ACCIDENT ON SEVERAL OTHER OCCASIONS. GM HAS REFUSED TO DO ANYTHING AND HAS REFUSED TO PUT ITS REFUSAL IN WRITING. *TR

Fuel System, Gasoline
Filed Oct 14, 20082,000 milesVA

WHILE DRIVING MY 2008 CTS, WITH NO ADVANCE NOTICE, THE ENGINE JUST DIED. IT SEEMED TO RUN OUT OF GAS. MY FUEL GAUGE READ BETWEEN 1/2 TO 3/4 FULL. THIS HAPPENED 3 DIFFERENT OCCASIONS. ALL 3 TIMES I HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP THAT I PURCHASED THE CAR FROM. ALL 3 TIMES I GOT DIFFERENT REASONS IT HAPPENED, FROM BAD FUEL PUMP IN GAS TANK, TO SOME TYPE OF BAD CONNECTION, ETC. AFTER THIS HAPPENED THE 3RD TIME, I DEMANDED A NEW CAR, WHICH I RECEIVED. I HAVE HAD NO PROBLEMS WITH THIS CTS, RUNS GREAT. *TR

Equipment
Filed Oct 12, 2008TX

THIS IS A REQUEST FOR MOTOR VEHICLE ANALYSIS, NATIONWIDE, ON A MONTHLY OR MORE FREQUENT BASIS TO INSURE COMPLIANCE/INSPECTIONS SIMILAR TO THOSE REQUIRE FOR THE COMMERCIAL DRIVER'S LICENSE HOLDER ON THE FOLLOWING AUTOMOTIVE SYSTEMS: (1) ELECTRICAL (2) COOLING (3) STEERING, SUSPENSION (4) TRANSMISSION (5) ENGINE (6) ENGINE (7) ALL FLUIDS FOR NON-CONTAMINATION (8) BRAKES (9) EXHAUST, EMISSIONS. PLEASE BEGIN THESE INSPECTIONS FOR 1990 - CURRENT YEAR MAKE, MODELS ON THE FOLLOWING: CADILLAC, ROLLS ROYCE, BENTLEY, BMW, MERCEDES BENZ. *TR

Fuel System, Gasoline
Filed Sep 17, 20087,239 milesFL

DRIVING UP A HILL IN PA. WE WERE ON STATE HIGHWAY 118 NEAR SWEET VALLEY PA. CAR BUCKED AND JERKED VIOLENTLY. CAR STOPPED RUNNING IN MIDDLE OF ROADWAY WITH TRAFFIC BACKED UP BEHIND ME. EVENTUALLY CARS WORKED THEIR WAY BY ME AND I WAS ABLE TO DRIFT CAR BACK TO A PLACE WHERE I COULD GET IT OFF THE ROAD AND OUT OF THE WAY. VERY HARROWING EXPERIENCE. VERY UNSAFE. CAR WAS TOWED IN AS IT WOULD NOT RESTART. TOW TRUCK DRIVER ALSO TRIED TO RESTART TO MOVE CAR TO OPTIMUM PLACE TO PUT CAR ON FLATBED. CAR WOULD NOT RESTART. AFTER DIAGNOSIS THE DEALERSHIP SAID THAT: CAR ONLY HAD 3 GALLONS OF GAS IN TANK AND THIS WAS NOT ENOUGH TO GET UP HILL. GAS GAUGE SHOWED BETWEEN 1/8 TO 1/4 OF TANK. NO LOW FUEL LIGHT. THE DEALERSHIP SAID THAT IT MIGHT NOT HAPPEN AGAIN, BUT THAT IT COULD. AFTER RETURNING TO MY HOME IN FL I TOOK IT TO THE SELLING DEALER. THEY CALLED CADILLAC AND CADILLAC AGREED WITH BOTH DEALERSHIPS THAT THERE WAS NOTHING WRONG BUT THAT DUE TO THE DESIGN OF THE GAS TANK, THE CAR COULD STALL GOING UP A HILL AT ANY TIME UNLESS A SIGNIFICANT AMOUNT OF GAS WAS IN THE TANK. THEY WOULD NOT DEFINE SIGNIFICANT. THEY SAID THAT GAS HAD SLOSHED TO THE REAR OF THE GAS TANK AND THE GAS PICKUP WAS SUCKING AIR. THEY SAY THAT AFTER CAR WAS TOWED 30 MILES ON A FLATBED GAS SLOSHED TO THE FRONT OF TANK AND ENGINE COULD BE STARTED. THEY SAID THAT NOTHING COULD BE DONE. THIS IS A VERY, VERY UNSAFE CONDITION. THE GUY BEHIND US ALMOST HIT US AS WE DECELERATED RAPIDLY. AND THEN A WHOLE LINE OF CARS ALMOST COLLI

Engine and Engine Cooling › Engine
Filed Jul 18, 20085,000 milesMA

MY 2008 CADILLAC CTS V6 DI AWD HAS A DANGEROUS ACCELERATION LAG WHEN YOU STEP ON THE GAS TO PASS OR GET OUT OF THE WAY OF A HAZARD IN ROAD. THERE IS ABOUT A 1-2 SEC LAG BETWEEN STEPPING ON PEDAL AND RPMS MOVING, AND ABOUT ANOTHER SECOND OR SO BEFORE ANY PICK UP HAPPENS. DOESN'T SOUND LIKE MUCH, BUT NO OTHER CAR I HAVE HAD, DID THIS. AT THE SPEED OF ONCOMING VEHICLES, A 1-2 SECOND LAG CAN MEAN A 30 - 60 YARDS OF DISTANCE BEING TRAVELED BY AN ONCOMING CAR OR TRUCK. THAT SIGHT FILLS UP REAR VIEW MIRROR FAST. IN MY OPINION, THIS IS A SERIOUS DESIGN FLAW AND POTENTIALLY DEATH CAUSING DEFECT. THIS HAPPENS ANYTIME I NEED QUICK ACCELERATION, AND IS ALSO HAPPENING IN OTHER CARS I TRIED AT DEALERSHIP TO SEE IF IT WAS JUST MINE. *TR

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Jul 18, 20083,000 milesTX

BRAKES SQUEALING. TECHNICIAN SAYS IT'S DEFECTIVE BRAKE PADS AND GM IS AWARE. NO GET WELL DATE. RIGHT FRONT STRUT HAD TO BE REPLACED, STILL MAKES THE SAME CREAKING NOISE. *TR

Service Brakes, HydraulicCrash1 injured
Filed Jun 26, 2008120,000 milesNY

I TOOK THE CAR IN AND THEY LET ME GO WITH THE ABS LIGHT ON AND THE STABILITY TRACK LIGHT ON. IF I KNEW THE THAT THIS CAR WAS UNDRIVABLE WITH THESE SAFETY FIXTURES OUT I WOULD HAVE NEVER PICKED UP THE CAR. *TR

Structure
Filed Mar 31, 2008CA

2008 CADILLAC CTS BLIND SPOT IN SIDE MIRRORS. CONSUMER STATES THAT THE SIDE MIRRORS CREATE A BLIND SPOT. HE STATES THAT THE A PILLAR MAKES IT DIFFICULT TO SEE IF THERE IS SOMEONE IN THE CROSSWALK WHILE TRYING TO MAKE A TURN. *KB THE CONSUMER STATED THE FLAW IS A BLIND SPOT RESULTING FROM THE PLACEMENT AND SIZE OF THE SIDE MIRRORS AND THE SIZE OF THE A PILLAR. *JB

Service Brakes, HydraulicCrash
Filed Mar 31, 20081,500 milesVA

TL*THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 2 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED. THE CONTACT STRUCK THE PRECEDING VEHICLE. THE FRONT BUMPER NEEDS TO BE REPLACED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 1,500.

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Mar 27, 2008FL

@ 6,000 MILES ON MY 2008 CADILLIAC THE VEH.'S ENGINE LIGHT CAME ON. WE TOOK IT DIRECTLY TO THE SERVICE CENTER & THEY STATED THAT THE CYLINDER HEAD AND CAM SHAFT WILL NEED TO BE REPLACED. I WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THE NEW CTS'S. I HAVE NOT HEARD OR READ ANYTHING ABOUT THIS. CAN YOU ADVISE IF THERE IS A RECALL? THANKS... *TR

Engine and Engine Cooling
Filed Mar 6, 20082,645 milesNY

CHECK ENGINE LIGHT APPEARED ON MY 2008 CADILLAC CTS. VEHICLE BROUGHT TO DEALERSHIP. ISSUE APPEARS TO BE A CYLINDER HEAD AND CAM FAILURE. STILL NOT REPAIRED. VEHICLE STILL IN SHOP SINCE 2/26,VEHICLE HAS 2600 MILES ON IT. 4MONTHS OLD. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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