TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE DEALER RECOMMENDED THAT THE CONTACT REMOVE ALL THE ITEMS FROM THE KEY RING EXCEPT FOR THE IGNITION KEY AND FOB. THE CONTACT HEEDED THE DEALER'S ADVICE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM: IGNITION). THE CONTACT ALSO NOTIFIED THE DEALER SEVERAL TIMES PERTAINING TO THE DRIVER SEAT FRACTURING AND COLLAPSING. THE SEAT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT A BOLT NEEDED TO BE REPLACED AND THE LOWER SEAT TRACK NEEDED TO BE ALIGNED. THE DRIVER SEAT MADE A LOUD NOISE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
2008 Cadillac CTS complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
STRONG SMELL OF GASOLINE WAS COMING FROM REAR OF VEHICLE. UPON INSPECTION, A CRACK AND LEAK IN THE PLASTIC SUPPLY LINE OF THE FUEL PUMP MODULE WAS FOUND. THIS CAUSED FUEL TO SPILL AND SETTLE ON TOP OF THE FUEL TANK WHICH RESULTS IN A DANGEROUS CONDITION AND POSSIBLE FIRE HAZARD. THIS IS SIMILAR TO A PREVIOUS RECALL (12V459000) ON 2007, 2008, 2009 GM VEHICLES THAT DID NOT INCLUDE CADILLAC. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE BRAKES BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,134, AND THE CURRENT MILEAGE WAS 76,400. UPDATED 7/14/15*CN THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM AFTER LETTING THE VEHICLE SIT OVERNIGHT. AN AUXILIARY VACUUM PUMP WAS INSTALLED PER BULLETIN 07-05-22-003. UPDATED 07/21/15*JB
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED AFTER RAINY WEATHER CONDITIONS, THERE WAS AN ACCUMULATION OF WATER ON THE FRONT PASSENGER'S SIDE FLOOR BOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER IN TWO DIFFERENT OCCASIONS. THE TECHNICIAN STATED THAT THE SUN ROOF HAD TO BE REALIGNED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,990.
SHORTLY AFTER THE PURCHASE OF THE VEHICLE IT STARTED SHUTTING OFF WHILE IN MOTION. THIS HAPPENS UNEXPECTEDLY, AND MOSTLY WHEN SLOWING DOWN FOR A STOP LIGHT OR TO REDUCE SPEED. THIS IS AN ON GOING ISSUE, WHICH HAVE BEEN REPORTED TO GENERAL MOTORS, WHO INFORMED US TO TAKE IT A NUMBER OF DEALERSHIPS ON SEVERAL OCCASIONS, BUT ALL SERVICES PERFORMED HAS PROVEN FUTILE. MY FAMILY HAS HAD MANY CLOSE DEATH EXPERIENCES BECAUSE OF THIS PROBLEM, BUT GENERAL MOTORS REFUSES TO ADDRESS THE MATTER IN DEPTH. I HAVE CONTACTED SEVERAL LAW FIRMS FOR ASSISTANCE, BUT ALL REFUSE TO HELP BECAUSE NO ONE HAS BEEN INJURED OR DIED AS A RESULT PROBLEM. AS A DISABLED VETERAN I'M VERY WORRIED ABOUT THIS ISSUE BECAUSE I CAN'T AFFORD TO REPLACE THIS VEHICLE AT THIS TIME DUE TO MY INJURIES. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THE FAILURE BUT HAD NO REMEDY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,521. UPDATED 08/11/14*LJ THE CONSUMER STATED CADILLAC SUGGESTS NEW SENSORS BE INSTALLED AT OWNER'S EXPENSE. UPDATED 08/12/2014 *JS
FIRST INCIDENT: WHEN DRIVING, ENGINE WOULD LOOSE POWER, ENGINE LIGHT ON, FUEL PUMP REPLACED SECOND INCIDENT: TWO WEEKS LATER, DRIVING CAR AND ENGINE SHUTS DOWN, NO POWER, NO BRAKES, NO POWER STEERING, GAS MILEAGE TO EMPTY WAS AT 68 MILES. REPLACED FUEL GAUGES THIRD INCIDENT: ONE WEEK AFTER REPLACED FUEL GAUGE, ENGINE SHUT DOWN WHILE DRIVING, NO BRAKES, NO POWER STEERING, AND GAS MILEAGE READ OUT WAS 69 MILES. FORTUNATELY, WE WERE AT A STANDSTILL IN THE MIDDLE OF THE ROAD AND THE CAR RESTARTED, WENT TO GAS STATION, FILLED THE CAR WITH GAS, IT TOOK 14.7 GALLONS, THE CTS GAS CAPACITY IS 18 GALLONS. DEALER DOESN'T KNOW WHAT THE PROBLEM IS. JUST WAITING FOR A SOLUTION. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS IMMEDIATE ATTENTION. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT REAR PASSENGER DOOR WOULD UNLATCH INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS APPROXIMATELY 105,000.
FOR QUITE SOME TIME NOW I'VE BEEN EXPERIENCING PROBLEMS WITH LOCKING/UNLOCKING REAR DOORS. REAR DOORS WILL NOT LOCK/UNLOCK WITH KEYLESS ENTRY OR FRONT/PASSENGER DOOR PADS. I HAVE TO MANUALLY CLING TO BACK TO UNLOCK DOORS. HAVE PURCHASED SEVERAL BATTERIES FOR KEYLESS REMOTE. DUE TO DOORS REMAINING UNLOCKED I CANNOT AUTO START VEHICLE UNLESS I MANUALLY LOCK DOORS MYSELF. ALSO COMPUTER IS NOT RECOGNIZING KEYLESS REMOTE. I HAVE PURCHASED SEVERAL BATTERIES WITHIN THE PAST 8 MONTHS. CAR ALWAYS TELL ME KEYLESS REMOTE NOT DETECTED. TO CRANK CAR I HAVE TO PUT KEYLESS REMOTE IN MIDDLE OF CONSOLE TO IGNITE. BOTH ISSUES ARE VERY ANNOYING AND UNSAFE. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 1 MPH, THERE WAS AN UNEXPECTED INCREASE OF ACCELERATION AS THE VEHICLE FAILED TO SLOW DOWN EVEN THOUGH THE BRAKE PEDAL WAS DEPRESSED REPEATEDLY. THE VEHICLE TRAVELED OVER A BOULDER AND THEN CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. THE VIN WAS UNAVAILABLE.
TOTAL DRAINAGE OF POWER BATTERY DRAINED EVERYTHING COMES ON BUT THE IGNITION HAS NO POWER. *TR
THE DRIVER SIDE AIRBAG WARNING SIGNS DISPLAY REMAINS ON FOR SEVERAL DAYS. WHEN THE BRAKES ARE APPLIED THERE'S A SLIGHT VIBRATION AND GRINDING SOUNDS. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE REVERSING FROM A GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE SYSTEM ENGAGED AT AN ABNORMAL STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO DEALER, WHO INSPECTED THE BRAKE SYSTEM AND ADVISED THE CONTACT THAT THE AUXILIARY VACUUM PUMP FAILED. THE AUXILIARY VACUUM PUMP AND SYSTEM KIT WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE. THE FAILURE MILEAGE WAS 59,280 AND THE APPROXIMATE CURRENT MILEAGE WAS 60,000. UPDATED 5/28/14*CN
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE DEPRESSED THE BRAKE PEDAL BUT THE IT WAS HARD TO ENGAGE AND THE VEHICLE WOULD NOT STOP. THE CONTACT STATED THAT SHE PUMPED THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE BRAKES AND THEY STATED ON THE INVOICE "NO BULLETIN AND NOTHING WAS WRONG WITH BRAKES". THEY DID STATE IF YOU WANT TO BRING VEHICLE IN AND LEAVE OVER NIGHT WE CAN INSPECT BRAKES WHEN COLD. THE DEALER CALLED THE CONTACT AND STATED THAT VACUUM PUMP NEEDED TO BE REPLACED. THE VACUUM PUMP WAS REPLACED ON MARCH 14, HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
I FOUND A BOLT LAYING IN MY DRIVEWAY UNDER THE CAR. WHEN I GOT IN TO DRIVE IT MADE A TERRIBLE NOISE AS THOUGH SOMETHING WAS LOOSE. I TOOK IT TO DEALER AND THEY SAID A BOLT FELL OUT OF THE DRIVESHAFT AND THE DRIVESHAFT NEEDS REPLACED AT A COST OF APPROX. $900. I CALLED GM TO FIND OUT WHY A BOLT WOULD JUST FALL OUT AND WHY THE DRIVESHAFT WOULD NEED REPLACED WITH LESS THAN 38K MILES AND THEY COULD NOT ANSWER ME. THEY DID AGREE TO WORK WITH DEALER AND GET MY COST DOWN TO $400, HOWEVER, I DON'T THINK I SHOULD HAVE TO PAY ANYTHING SINCE THIS SOUNDS LIKE A DESIGN FLAW. I HAVE NEVER OWNED A CAR WHERE BOLTS JUST FALL OFF FOR NO REASON AND I'VE HAD 10 YEAR OLD CARS WITH MORE THAN 100,000 MILES ON THEM. GM DID NOT SEEM TOO INTERESTED IN DISCUSSING THE PROBLEM AND SAID I SHOULD TALK TO THE DEALER. THE DEALER, OF COURSE HAD NO ANSWERS SINCE THEY DID NOT MANUFACTURE THE VEHICLE. *TR
I WAS DRIVING AND HEADING ON A CURVE I DIDN'T SEE THAT IT WAS 25 MPH AND I WAS GOING ABOUT 45 AND I BRAKE AND I SLID, HIT A TREE ABOUT THREE FISTS THICK SLIDE ON MY DRIVERS SIDE WHICH IS COMPLETELY SMUSHED IN AND ROLLED OVER AND FELL STRAIGHT INTO A DITCH UP SIDE DOWN. *TR
TRUNK LID WILL NOT OPEN WITH REMOTE DEVICE OR BY DEPRESSING THE DRIVERS DOOR TRUNK RELEASE. YOU CAN HEAR THE TRUNK LATCH ENGAGING BUT WILL NOT RELEASE. ATTEMPTED TO OPEN VIA THE BACK SEAT PASS THRU BY PULLING ON THE EMERGENCY TRUNK RELEASE HANDLE AND THIS FAILED AS WELL. *JS
WHILE I WAS A PASSENGER RIDING ON A MAJOR INTERSTATE, IN THE RIGHT FRONT PASSENGER SEAT, THE AIR BAG LIGHT (ON/OFF) ON THE DASH/CONSOLE TURNED FROM THE "ON" STATUS TO THE "OFF" STATUS. AFTER STOPPING WE FOLLOWED ONSTAR'S DIRECTIONS TO TURN OFF IGNITION AND RESTART THE VEHICLE AND SIT IN THE PASSENGER SEAT ONCE AGAIN. THE AIR BAG LIGHT STAYED IN THE "OFF" STATUS. WE TURNED THE VEHICLE OFF AND RESTARTED ONCE AGAIN. THIS TIME WHEN I SAT IN THE PASSENGER SEAT THE AIR BAG LIGHT CHANGED TO THE "ON" STATUS. THE FOLLOWING WEEK, MY MOTHER WAS A PASSENGER IN THE FRONT AND THE AIR BAG LIGHT STAYED IN THE "OFF" POSITION. LAST WEEK, ANOTHER PASSENGER WAS IN THE FRONT PASSENGER SEAT AND THE AIR BAG LIGHT REMAINED IN THE "OFF" POSITION. I TOOK IT TO A DEALER WHILE OUT OF TOWN, AND THE MECHANIC SAID THAT THE RIGHT FRONT PASSENGER PRESENCE MODULE HAS A SHORT AND NEEDS TO BE REPLACED. I HAD THE FRONT RIGHT HEADLIGHT ASSEMBLY REPLACED, BUT WAS UNCOMFORTABLE ALLOWING THAT DEALER TO REPLACE THE PASSENGER AIR BAG SENSOR. I AM BRINGING IT TO MY DEALER TO HAVE IT REPLACED UNDER WARRANTY. *JS
WHILE TRYING TO PARK, THE STEERING WHEEL BECOMES STIFF. I TOOK IT TO THE DEALER TO CORRECT PROBLEM AND IT COST ME $2,558.35 TO REPLACE STEERING PUMP AND TO GET A WHEEL ALIGNMENT. A WEEK LATER I HAD TO TAKE THE CAR BACK TO THE DEALER FOR NOISES AFTER APPLYING THE BRAKES AND THEY HAD TO REPLACE BOTH CONTROL ARMS AND STABILIZER LINKS TO CORRECT PROBLEM. THAT JOB COST ME $1,362.93. IN APRIL 2013, MY FRONT PASSENGER DOOR HANDLE DIDN'T OPEN FROM THE OUTSIDE. THE DEALER HAD TO REPLACE THE INSIDE DOOR HANDLE HOUSING SPLIT, TRIM PAD AND HANDLE HOUSING. THIS JOB COST ME $1,376.99. NOT SURE WHY I'M HAVING ALL OF THESE PROBLEMS WHEN I GET ALL THE REQUIRED MAINTENANCE AND ALL JOBS ARE DONE AT A GM CADILLAC DEALERSHIP. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE TRAVELED OVER A CURVE AND CRASHED INTO A TREE. THE CONTACT SUSTAINED WHIPLASH AND NECK INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 41,000. *TR
LOW BEAM HEADLIGHTS PERIODICALLY WILL NOT LIGHT WHEN IGNITION TURNED ON, OR THEY CAN GO DARK AFTER WORKING CORRECTLY, OR ONLY 1 OR THE OTHER LOW BEAM LIGHT MIGHT GO DARK THEN COME BACK ON, WHILE DRIVING. *TR
D/S DOOR LOCK WILL NOT OPEN OUTSIDE WITH REMOTE CONTROL OR HANDLE. MUST USE KEY. HAVE RESEARCH AND FOUND NUMEROUS COMPLAINTS REGARDING THIS ISSUE AND NO RECALL WAS ESTABLISHED. *TR
THERE HAVE BEEN MULTIPLE ELECTRICAL PROBLEMS WITH THE CTS STARTING WITH WIRING MELT DOWN IN THE FRONT END. RECENTLY, BOTH THE DRIVER SIDE AND PASSENGER SIDE DOOR LATCH ASSEMBLY'S WENT BAD RESULTING IN SITUATIONS WHERE THE DOORS COULD NOT BE OPENED FROM THE OUTSIDE OR INSIDE. IF THERE HAD BEEN AN ACCIDENT, THE DOORS WOULD NOT HAVE OPENED AND THE DRIVER OR PASSENGER WOULD NOT HAVE BEEN ABLE TO OPEN THEM FROM THE INSIDE.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE SITTING IDLE WITH THE BRAKES DEPRESSED, THE SPEEDOMETER SUDDENLY INCREASED TO 80 MPH AS THE REAR TIRES BEGAN SPINNING UNCONTROLLABLY. THE CONTACT IMMEDIATELY PLACED BOTH FEET ON THE BRAKE PEDAL AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS LATER CONTACTED BUT OFFERED NO ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. THE CURRENT MILEAGE WAS APPROXIMATELY 32,000. THE VIN WAS UNAVAILABLE.
THE CARS ENGINE RUNS AWAY WITH MY CAR WHEN I AM SITTING WITH MY FOOT ON THE BRAKE OR AT VERY SLOW IDLE WITH MY FOOT ON THE BRAKE. THE PROBLEM IS ONE THAT NEEDS TO BE RECALLED. THE INTERNET IS FULL OF THE SAME COMPLAINT FOR THE SAME YEAR AND MILEAGE,( 29,000-32,000 MILES ). I AM REACHING OUT TO YOU BECAUSE MY CAR IS AT THE DEALER, NOTHING HAS BEEN DONE TO FIX THE PROBLEM, AND I REFUSE TO TAKE MY CAR BACK AT THIS POINT. I PAID CASH FOR THIS CAR AND THIS IS THE SECOND TIME IT HAS BEEN IN FOR THE SAME PROBLEM. ON MONDAY AFTERNOON I PULLED INTO MY BANK WITH CARS IN FRONT OF ME AND BESIDE ME. I CAME TO A STOP, HAD MY FOOT ON THE BRAKE AND ALL HELL BROKE LOOSE. MY CAR LUNGED FORWARD, MY ENGINE WAS SCREAMING, MY SPEEDOMETER SAID 80 MPH, I HAD BOTH FEET ON THE BRAKE TO NOT HIT THE WOMAN IN FRONT, MY REAR WHEELS WERE SMOKING AND SCREAMING AND MY CAR WAS JUMPING SIDE TO SIDE BECAUSE OF THE SPINNING WHEELS AND NOWHERE TO GO BECAUSE AT THIS POINT I AM STANDING ON THE BRAKE WITH BOTH FEET. SOMEONE SCREAMED TURN OFF THE IGNITION AND THE MOMENT WAS OVER. COURTESY CHEVROLET IN SALISBURY MD, JUST CALLED TO SAY THE PROBLEM DIDN'T THROW A CODE SO CADILLAC WON'T PAY THEM TO LOOK AND FIX THE PROBLEM. IF THEY WON"T FIX WHAT'S WRONG THEY CAN KEEP THE VEHICLE AND I WANT MY MONEY BACK AND AS I TOLD THEM I WON'T STOP UNTIL I GET SOMEONE TO LISTEN AND WARN OTHERS OF THIS PROBLEM. I HAVE RESEARCHED THE INTERNET AND THIS IS A VERY SERIOUS PROBLEM WIDESPREAD AND THESE CARS NEED TO BE RECALLED. MY HUSBAND S
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP WITH THE BRAKES APPLIED, THE SPEEDOMETER SUDDENLY PROVIDED AN ERRONEOUS READING OF 80 MPH. THE WHEELS ALSO BEGAN SPINNING RAPIDLY AS THE VEHICLE VEERED FROM SIDE T0 SIDE ABNORMALLY. THE CONTACT POWERED OFF THE VEHICLE AND ONCE RESTARTED, THE ABS AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ONE YEAR PRIOR TO THE RECENT FAILURE. THE VEHICLE WAS NOT RECENTLY REPAIRED. THE MANUFACTURER WAS LATER CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 32,000. UPDATED 1/11/13 *CN UPDATED 1/28/2013*JS
I WAS TRAVELING AT 25MPH WHEN THERE WAS A SUDDEN VERY LOUD EXPLOSIVE/GRINDING NOISE(IT BROUGHT PEOPLE RUNNING OUT OF ADJACENT BUILDINGS). I HIT MY BRAKES IMMEDIATELY, BUT THE NOISE CONTINUED UNTIL I PUT IT INTO PARK. I EXITED THE CAR AND UNDER THE REAR AXLE OF MY VEHICLE WERE MULTIPLE LARGE BOLTS AND SCREWS LINED UP IN A ROW. THE VEHICLE WAS TOTALLY DISABLED, AND SUBSEQUENTLY WAS TOWED TO THE DEALER. THEY DETERMINED THAT ALL THE REAR AXLE BOLTS JUST FELL OUT AT ONCE.THERE WAS NO OTHER DAMAGE FOUND TO THE VEHICLE. MY CONCERNS REMAIN AS TO "WHY DID THIS HAPPEN" AND "WHAT IF I HAD BEEN GOING AT AN ACCELERATED RATE OF SPEED"? MULTIPLE EXPERIENCED MECHANICS AND SPECIALIST (INCLUDING CADILLAC) HAVE NO ANSWERS TO THESE QUESTIONS AND HAVE NEVER SEEN THIS HAPPEN BEFORE. *TR
ALTHOUGH I LOVED THE CAR OVERALL AT THE TIME I DECIDED TO OWN, , MY DREAM CAR CADILLAC CTS HAS TURNED INTO MY DREAM NIGHTMARE. CADILLAC CTS 3.6 2008 WHEN I GET ON IT A LITTLE BIT ACCELERATION IT MAKES A SOUND THAT SOUNDS LIKE ALL AIR LEAKS INSIDE THE CAR. THE DEALER WAS REPORTED EVER SINCE MY FIRST EARLY VISIT TO SERVICE CENTER BUT IT'S ONLY DURING MY LAST VISIT TO THE DEALER THEY MENTIONED GM HAS SANCTIONED APPROVAL IE. AT THE TIME THE ODOMETER READS 65000KM? STRANGE! THE DOOR LOCKS ARE TERRIBLE?DESPITE RECTIFYING; TIME AND AGAIN BY YOUR DEALER THE PROBLEM STILL PERSIST TO DATE. SAFETY HAZARD INDEED. THE COMPUTER HAD ERROR AS FOR TYRE LOW AIR PRESSURE VERY BAD ON SAFETY STANDARDS. ON 12TH AUG 2012 WHILE I WAS EN-ROUTE TO THE CADILLAC SERVICE CENTER THE VEHICLE HAD A BREAK DOWN. ON THE DISPLAY SCREEN NEAR ODOMETER IT DISPLAYED ENGINE TEMPERATURE TOO HIGH ?. DUE TO THIS I HAD TO PULL THE CAR TOWARDS SAFETY AND GOT STRANDED IN THE MIDDLE OF THE ROAD UNDER THE HOT SUN. HOW CAN YOU JUSTIFY A CAR WHICH IS REGULARLY MAINTAINED BY YOUR AUTHORIZED AGENCY AT REGULAR PERIODIC INTERVALS TO HAVE SUCH A FATE? I FELT IT WAS GOOD TO HAVE IT SERVICED DURING MY ABSENCE IN TOWN BEFORE THE REGULAR KM INTERVAL; BUT, ONLY TO GET STRANDED ON THE ROAD IN THE HOT SUN. IT IS INDEED, TOO MUCH TO SUFFER AFTER BUYING A CAR OF GM FLAGSHIP BRAND < CADILLAC > AND SUFFER AGONY ON THE ROAD SIDE. NOT TO MENTION THE DEALERSHIPS WARRANTY YOU PROVIDE WITH THE PURCHASE OF THE NEW CAR FROM YOUR AUTHORIZED AGENTS,
I WAS DRIVING AND THERE WAS A NICE DAY AND THE CAR JUST BEGAN TO SWERVE OUT OF CONTROL AFTER THE STABILITY TRACK LIGHT CAME ON. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THE ENTIRE CENTER CONSOLE MALFUNCTIONED AND ALL OF THE ELECTRICAL COMPONENTS WERE NO LONGER FUNCTIONAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE CENTER CONSOLE REPLACED. THE REPAIR DID NOT REMEDY THE ISSUE. THE FAILURE MILEAGE WAS 19,000.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE STOPPED, THERE WAS AN INCREASE IN ENGINE RPMS AND THE VEHICLE SURGED FORWARD ABNORMALLY. THE VEHICLE SURGED FORWARD UNTIL CRASHING INTO ANOTHER VEHICLE. THE DRIVER OF THE SECOND VEHICLE SUFFERED MINOR INJURIES. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO AN AUTHORIZED DEALER TO BE EXAMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE.
AFTER BACKING THE VEHICLE IN TO A PARKING SPOT I WANTED TO STRAIGHTEN IT OUT. WHEN I PUT THE CAR IN DRIVE THERE WAS A LOUD SHRILLING NOISE (SOUNDED SOMEWHAT LIKE BRAKES PEELING) AND THE CAR ACCELERATED FORWARD WITH MY FOOT ON THE BRAKE. I PUMPED THE BRAKES IN AN ATTEMPT TO STOP THE VEHICLE BUT EVERY TIME I PUSHED THE BRAKE THE CAR WOULD BUCK FORWARD. IN A MATTER OF SECONDS THE VEHICLE CRASHED IN TO A WALL. THIS WHOLE INCIDENT WAS LESS THAN 10 SECONDS. I WOULD LIKE TO NOTE THIS WAS A LOANER VEHICLE. I WOULD ALSO LIKE TO NOTE THAT THE FLOOR MATS FOR THIS VEHICLE WERE IN THE TRUNK OF THE CAR AND CARDBOARD WITH PLASTIC WRAP OVER IT WAS BEING USED IN THEIR PLACE. I DON'T KNOW IF THAT HAD ANYTHING TO DO WITH THIS BUT WANTED TO MAKE YOU AWARE. THE VEHICLE INSTANTLY BEGAN LEAKING FLUID AND HAD TO BE TOWED TO THE DEALERSHIP. THE TOW TRUCK DRIVER MADE A COMMENT THAT THERE WAS SOMETHING WRONG WITH THE VEHICLE. UPDATED 02/07/12 *BF
ON THE MORNING OF DECEMBER 27, 2011 THE STABILITY TRAC SYSTEM LIGHT CAME ON INDICATING THAT IT HAD FAILED. THE CAR DID NOT REACT PROPERLY AND THE STEERING WHEEL WAS UNCONTROLLABLE LEADING TO AN ACCIDENT. THE CAR DID A 360 AND HIT A GUARD RAIL. THE STABILITRAC WAS REPAIRED JUST A MONTH PRIOR AT A CADILLAC DEALERSHIP, BUT STILL OPERATED INCORRECTLY. THIS INCIDENT PUT MY LIFE AT DANGER AND HAS CAUSED ME TO BELIEVE THAT THE STABILITRAC SYSTEM WAS NOT FIXED PROPERLY AT ALL. A CERTIFIED MECHANIC HAS TAKEN A LOOK AT THE CAR AND CONFIRMED THAT THE STABILITRAC SYSTEM WAS DYSFUNCTIONAL. AT THIS POINT, I DON'T FEEL COMFORTABLE DRIVING THE CAR, EVEN AFTER IT'S REPAIRED. MY BUSINESS CONSISTS OF ME DRIVING FREQUENTLY AND I FEAR THAT IF I CONTINUE TO DRIVE THE VEHICLE THERE IS A POSSIBILITY THAT THE RESULTS COULD BE WORSE IF THE SYSTEM FAILS AGAIN. *TR
THE CAR HAS HAD 7 BATTERIES REPLACED. IT HAS BEEN TOWED THREE TIMES TO TWO DIFFERENT DEALERSHIPS. WHEN THE FAILURE OCCURS THE DOOR LOCK, THE ENGINE WILL NOT START, LIGHTS WILL NOT WORK, THE CAR IS COMPLETELY DEAD. THE LAST TIME MY WIFE WENT ONE MILE AND THE LIGHTS,RADIO, AIR CONDITIONING AND DOORS LOCKED AND WOULD NOT OPEN. SHE COULD NOT GET THE KEY OUT OF THE IGNITION. THE DOOR WAS OPENED AND THE CAR SAT FOR TWO HOURS. WHEN SHE WENT BACK TO THE CAR EVERYTHING WORKED LIKE NOTHING HAPPENED. SHE DROVE HOME AND THE NEXT MORNING THE BATTERY WAS DEAD. IT WAS TOWED TO THE DEALERSHIP AND THE ODOR OF BURNING WIRING WAS OBVIOUS. ONE WEEK LATER THE DEALER SERVICE DEPARTMENT CALLED TO INFORM ME THAT THE FUSE BLOCK WAS REPLACED AND THE RADIO CAUSED THE PROBLEM. THE CAR WAS LEASED AND I JUST RETURNED IT WITH 17,890 MILES. WE WENT OUT AND PURCHASED ANOTHER CAR WHEN THEY SAID THE WIRING AND FUSE BLOCK WAS BURNT. WE JUST LET IT SIT IN THE DRIVEWAY UNTIL THE LEASE RUN OUT. *TR
WHILE IN THE PROCESS OF MAKING A SLOW SPEED <10 MPH RIGHT HAND TURN THE STEERING WHEEL LOCKED UP. THE VEHICLE ENGINE DID NOT STALL NOR LOSE ELECTRICAL POWER AND NO ICONS APPEARED ON DASH DISPLAY TO INDICATE A PROBLEM. THE STEERING WHEEL UNLOCKED WHEN BRAKES WERE SLAMMED ON TO PREVENT CRASHING INTO BUILDING.AFTER THIS CAR WAS OPERABLE AND ABLE TO BE DRIVEN TO PARKING AREA WITHOUT INCIDENT.WHEN KEY WAS REMOVED FROM IGNITION IT WAS BENT,APPARENTLY FROM STEERING WHEEL TRYING TO GO TO LOCKED POSITION.VEHICLE WAS DRIVEN TO DEALER A DISTANCE OF APPROXIMATELY TEN MILES WITHOUT REPEAT OF PROBLEM.DEALER KEPT VEHICLE APPROXIMATELY ONE WEEK TRYING TO REPLICATE PROBLEM DRIVING IT APPROXIMATELY 100 MILES WITHOUT INCIDENT.DEALER REPLACED IGNITION SWITCH BUT ADMITTED THAT THEY COULD NOT SAY THE SWITCH WAS CAUSE OF THE PROBLEM.REFUSED TO ACCEPT VEHICLE FEELING IF PROBLEM REOCCURRED AGAIN AT HIGHER SPEED DANGER POSSIBLY EXISTED TO ANY OCCUPANTS OF THIS OR ANY VEHICLES NEAR IT. DEALER THEN AGREED TO BUY BACK VEHICLE.DEALER WAS VERY ACCOMMODATING BUT AGREED THAT MANUFACTURER DID NOT APPEAR SUPPORTIVE OR CONCERNED. *TR
THE PASSENGER SIDE DOOR WILL "NOT" UNLATCH FROM THE OUTSIDE WITH OR WITHOUT THE KEYLESS REMOTE. ALL ACCESS HAS TO BE DONE BY OPENING THE DOOR FROM THE "INSIDE" DOOR HANDLE. *TR
CAR SOMETIMES DOESN'T RECOGNIZE BOTH ELECTRONIC KEY-FOBS PREVENTING ME FROM UNLOCKING/LOCKING & STARTING THE CAR BECAUSE. PROBLEM RECURS PERIODICALLY. REPLACED BATTERY BUT PROBLEM KEEPS HAPPENING. DEALER SAYS THEY CANT DUPLICATE PROBLEM. *TR
DRIVERS REAR VIEW MIRROR WILL NOT RETURN TO ORIGINAL POSITION WHEN SWITCHING BACK TO PARK OR DRIVE. MIRROR CREEPS UPWARDS AND HAS TO BE MANUALLY ADJUSTED TO PROPER POSITION. DEALER HAS WORKED ON THIS PROBLEM NO LESS THAN 5 TIMES AND SAYS THEY CANNOT DO ANYTHING ELSE. *TR
I WAS DRIVING MY CTS CADILLAC WHEN WITH NO WARNING I HEARD A LOUD NOISE, I PULLED OVER TO SEE WHAT IT WAS I SAW THAT MY REAR WINDOW HAD SHATTERED NOTHING HAD HIT MY WINDOW I DROVE STRAIGHT TO THE CADILLAC DEALER AND THEY INFORMED ME THEY CAN NOT REPAIR IT WITH OUT HAVING ME PAY FOR THE COST. I WENT ONLINE AND SEARCHED AND FOUND THAT THIS TYPE OF INCIDENT HAD HAPPENED BEFORE ON GM MODELS AND WAS LISTED ON THE TSB AND IT SHOULD BE REPLACED. I AM SO UPSET THAT I CAN'T GET A STRAIGHT ANSWER. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V2400000 (ELECTRICAL SYSTEM). THE CONTACT WAS DISPLEASED WITH THE REMEDY ASSOCIATED WITH THE RECALL. HE STATED THE MANUFACTURER WAS OFFERING A $100 REIMBURSEMENT TO DISCONNECT THE HEATED WASHER FLUID AND THE CONTACT STATED THE COMPONENT COST MUCH MORE THAN $100. THE CONTACT BELIEVED THE REMEDY TO BE AN UNFAIR REIMBURSEMENT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 25,000.
1. CAR STALLS/HESITATES ON RIGHT TURN. DEALER SERVICE COULD NOT REPLICATE. PROBLEM STARTED AT OWNERSHIP, AND CONTINUES AT 25K MILES. PROBLEM NOT CORRECTED. 2. CHECK ENGINE LIGHT: CAR VIBRATES/SHAKES STANDING AT IDLE. 21 DAYS OUT OF SERVICE. 3 DEALERS; FOUR VISITS. ONE DEALER COULD NOT EXTINGUISH CHECK ENGINE LIGHT. DEALER DISASSEMBLED ENGINE AND MADE REPAIRS. (EXHAUST IS NOTICEABLY LOUDER (NOT REPAIRED) AND THE FM RADIO WILL NOT WORK WHEN THE REAR DEFROSTER IS SWITCHED ON--I SUSPECT A GROUND WIRE WAS BROKEN DURING THE REPAIR (NOT REPAIRED). *TR
TL*THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING AT 30 MPH, THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE FLOOR MAT WAS STUCK BETWEEN THE BRAKE PEDAL AND ACCELERATOR PEDAL, CAUSING THE CONTACT TO CRASH INTO NEARBY VEHICLE. THERE WERE NO INJURIES BUT A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000. UPDATED 8/18/10 *CN THE CONSUMER STATED THE DRIVER'S SIDE FLOOR MAT BECAME UNSECURED FROM IT SNAP AND LODGED UNDER THE BRAKE PEDAL AND OVER THE ACCELERATOR PEDAL. UPDATED 08/23/10*JB
THE FRONT DRIVERS SEAT FRAME ON MY 2008 CADILLAC CTS IS BROKEN. THIS COULD OF CAUSED A SERIOUS PROBLEM IF IT DISLODGED. I AM HAVING IT FIXED TODAY @ CADILLAC AT A COST OF OVER $800. I HAVE ASKED THAT THE DEALER TO PUT THE SEAT FRAME IN MY TRUNK IF NEEDED I CAN SEND IT SOMEWHERE. EVEN THOUGH THERE IS 60,000 MILES ON THE CARS, THIS IS NOT A PART THAT SHOULD BREAK. *TR
I WAS DRIVING MY SISTER-IN-LAW'S 2008 CADILLAC CTS HOME FROM WORK ONE NIGHT IN DECEMBER. I CAME UP TO THE STREET OUT OF THE MALL PARKING LOT AND PUT MY FOOT ON THE BRAKE TO SLOW DOWN. SUDDENLY, THE ENGINE TOOK OFF AND REVVED UP TO AROUND 4000RPMS, SO MUCH I COULD HARDLY HOLD IT WITH THE BRAKES. I PUT IN PARK AND REACHED DOWN TO FEEL THE FLOOR MAT TO SEE IF IT WAS ON THE ACCELERATOR. IT WAS NOT. I TURNED OFF THE CAR. THE NEXT DAY, I TOOK IT TO THE GM DEALER. I DON'T THINK THEY BELIEVED ME BECAUSE THEY COULD NOT REPEAT THE CONDITION. THEY HAD ME LEAVE THE CAR AND THEY SAID THEY WOULD LOOK AT IT. THE NEXT DAY I PICKED UT UP. THEY SAID THAT THEY HAD RE-PROGRAMMED THE THROTTLE BODY CONTROL UNIT. I LEFT WITH THE CAR AND PROCEEDED TO EXIT THE LOT. JUST AS I GOT TO THE STREET, IT TOOK OFF AGAIN, REVVING TO ABOUT 4000 RPMS OR SO. I IMMEDIATELY WENT BACK AND TOLD THE DEALER WHAT HAPPENED. THEY STARED AT EACH OTHER AND SHRUGGED THEIR SHOULDERS. THEY NEVER FIXED THE PROBLEM. I AM CONVINCED THAT THIS IS A SOFTWARE ISSUE IN THE THROTTLE CONTROL SYSTEM, JUST LIKE TOYOTA IS DEALING WITH. IF MY WIFE HAD BEEN DRIVING THIS CAR, SHE COULD HAVE BEEN SERIOUSLY INJURED. THIS IS A VERY SERIOUS PROBLEM AND NEEDS ATTENTION IMMEDIATELY,. IT IS NOT JUST TOYOTA. *TR
DROVE ON A STREET WITH A 2" SNOW COVER. AFTER ABOUT 25 FEET RECEIVED A NUMBER OF ALERTS ON MY DRIVER INFORMATION CENTER STATING: 4 WHEEL DRIVE WAS OFF, ANTI-LOCK BRAKING SYSTEM WARNING, SERVICE STABILITY TRACTION SYSTEM, SERVICE BRAKE ASSIST. IMMEDIATELY CALLED CADILLAC SERVICE WHO STATED SNOW COULD HAVE DISLODGED SOME WIRES, BRING IT IN FOR SERVICE. SINCE MANY ALL STATES GET SOME SNOWFALL CADILLAC NEEDS TO REDESIGN THE WIRING SO A SMALL ABOUT OF SNOW DOESN'T DISCONNECT CRITICAL VEHICLE FUNCTIONS. *TR
CAR SOMETIMES DOESN'T RECOGNIZE ELECTRONIC KEYFOB PREVENTING ME FROM LOCKING THE IGNITION PRIOR TO EXITING THE CAR. LEAVING THE CAR WITH THE IGNITION UNLOCK IS A VIOLATION OF MANY STATES' MOTOR VEHICLE LAWS. OTHER TIMES CAR WILL NOT LET ME ENTER THE CAR OR START THE CAR BECAUSE IT DOESN'T RECOGNIZE THE ELECTRONIC KEYFOB. PROBLEM RECURS PERIODICALLY - SOMETIMES A FEW TIMES A WEEK OTHER TIME OPERATES FINE FOR A MONTH OR MORE. *TR
ENGINE SERVICE LIGHT CAME ON - DEALER DIAGNOSED PROBLEM WAS CAUSED BY A STRETCHED / LOOSE TIMING CHAIN. DEALER REPORTED 1,000S OF 2008 CADILLAC CTSS WITH THE 3.6L DY ENGINE EXPERIENCED THE SAME PROBLEM. NHTSA SHOULD INVEST PROBLEM SINCE HOW THE TIMING CHAIN FAILS COULD CAUSE A SERIOUS ACCIDENT. *TR
6 MONTHS AGO THE CONTACTS 2008 CADILAC CTS STARTED JUMPING FORWARD AND STOPPING. 4 WEEKS AGO THE VEHICLE JERKED FORWARD AGAIN IN TRAFFIC AND HOPPED A CURB. THE VEHICLE INVESTIGATED BY A CADILAC DEALER THAT SAID NOTHINIG WAS WRONG WITH THE VEHICLE. UPDATED 1/14/10 *CN UPDATED 01/15/10.
PURCHASED VEHICLE IN 2/08; 12/10/08 - NOTICED CAR WAS WET IN FLOORBOARDS AND CEILING; SINCE 12/08, DEALERSHIP HAS ATTEMPTED TO REPAIR VEHICLE 4 TIMES; CAR IS STILL LEAKING; DEALERSHIP REPLACED SEVERAL PARTS AND CALLED A SPECIALISTS TO TRY TO SOLVE THE PROBLEM; DEALERSHIP ADMITS THEY CANNOT CORRECT THE PROBLEM; THE MANUFACTURER HAS OFFERED A TRADE OPTION TO ME WITH ME PAYING MONEY OUT OF POCKET; AT THE PRESENT TIME, I AM UNSURE WHAT THE AMOUNT WILL BE, BUT ANY AMOUNT IS NOT ACCEPTABLE. *TR
I HAVE A 2008 CADILLAC CTS. I HAVE A VIBRATION OR SHIMMY IN MY STEERING WHEEL AT ABOUT 65 MPH, NUMEROUS ATTEMPTS HAVE BEEN MADE TO BALANCE TIRES. TWO NEW TIRES WERE INSTALLED AND ROADFORCE BALANCED. STILL NOT RESOLVED. I HAVE SEEN QUITE A FEW COMPLAINTS ABOUT THIS SAME PROBLEM. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Cadillac CTS → · Every CTS year → · How the figures are calculated →