REAR DIFFERENTIAL LEAKING - DRIVER SIDE AXEL SEAL WILL NEED TO BE REPLACED AGAIN. WAS REPLACED FOR SAME ISSUE AT ABOUT 6K MILES NOW SAME PROBLEM AT ABOUT 10K MILES, I SUSPECT THE CASE IS WARPING. *JB
2004 Cadillac CTS complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
COME TO STOP SIGN PUT FOOT ON BRAKE PEDAL TO STOP. INSTEAD OF STOPPING CAR STARTED TO ACCELERATE AND WOULD NOT STOP WITH BRAKE PEDAL APPLIED UNTIL IT WITH THROUGH NEIGHBORS BARN. TOTALLED VEHICLE. PASSENGER VERIFIES BRAKE WAS BEING APPLIED DURING THIS INCIDENT. *JB
2004 CADILLAC CTS-V REAR DIFFERENTIAL LEAK\NOISE. HOWLING DIFFERENTIAL REPLACED 2005. NEW ONE NOW LEAKS AND WHINES. *NM
BRAKES STOPPED WORKING GOT INTO ACCIDENT ... AIRBAGS NEVER WENT OFF
DT*: THE CONTACT STATED WHILE PULLING INTO THE DRIVEWAY UNDER NORMAL ROAD CONDITIONS AT 10 MPH, THE FRONT END OF THE VEHICLE COLLAPSED. THERE WAS NO PRIOR WARNING BEFORE THE INCIDENT OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE CAUSE OF THE PROBLEM WAS DUE TO THE NUT HOLDING THE BOLT OF THE LOWER FRONT BALL JOINTS WAS MISSING. THE VEHICLE WAS REPAIRED AND NO FURTHER PROBLEMS OCCURRED. THE CONTACT WROTE THE MANUFACTURER A LETTER PERTAINING TO THE PROBLEM THAT OCCURRED, AND HAD NOT RECEIVED A REPLY AS OF YET. *NM UPDATED 10/30/06. *JB
UPON COMPLETION OF AN INTERSTATE HIGHWAY TRIP AT HIGHWAY SPEEDS, I PULLED INTO MY DRIVEWAY AND CAME TO AN INVOLUNTARY DEAD STOP WITH A LOUD NOISE WITH THE RH FRONT END RESTING ON THE WHEEL. THE SUSPENSION ON THE GROUND. THE NUT RETAINING THE LOWER BALL JOINT WAS MISSING. THE RH SIDES OF FRONT END COLLAPSED ON R FRONT WHEEL.. 2004 CADILLAC CTS. EARLIER MODELS HAD FACTORY RECALL FOR SAME LOOSE NUT NOT THIS MODEL. FRONT END COLLAPSING ON FRONT WHEEL AT HIGH SPEED IS GUARANTEED CATASTROPHE. IF A NUT IS RELIED ON TO RETAIN BALL JOINT, THAT NUT MUST BE POSITIVELY PREVENTED FROM LOOSENING BY HOLE THRU BOTH NUT AND BOLT, WITH COTTER PIN THROUGH HOLES. NO SUCH BASIC SAFETY IN EVIDENCE. DESIGN FLAW CATALYTIC CTS 2004 AND EARLIER MODELSA ALSO SUSPECTED. USED TO BE LOOSE LIPS SINK SHIPS - NOW - LOOSE NUTS KILL PEOPLE. BAD BAD BAD. *NM
SO ILL START OFF WITH ABOUT COMPLAINING TO THE DEALER ABOUT MY REAR END MAKING A MOANING WHINNING SOUND. I WENT IN MORE THAN ONCE TO TELL THEM ABOUT HOW IT KEEPS GETTING LOUDER AND THAT I KNOW SOMETHING IS NOT CORRECT. I AM CURRENTLY SELLING MY CAR AND WANT IT PERFECT FOR ANYONE WHO BUYS IT. THE CADILLAC DEALERSHIP KEEPS TELLING ME THAT ALL OF THIS IS NORMAL AND THEY DO NOTHING. SO LET ME TELL YOU A LITTLE BIT ABOUT HOW IT ALL STARTS. I WAS AT A RACEWAY ROAD COURSE PRACTICING DRIVING ONE OF MY RACE CARS FOR A RACE THAT I HAVE COMING UP. MY GIRLFRIEND WANTED TO GO AROUND THE TRACK A FEW TIMES TO SEE HOW IT FELT SO I TOOK HER FOR A LITTLE RIDE IN THE CADILLAC NOTHING MORE THAN DRIVING UP A WINDEY ROAD. WE PACK UP OUR STUFF AND I LEAVE WITH MY GIRLFRIEND TO MEET MY FOLKS FOR DINNER. I STARTED DRIVING UP A FREEWAY ON RAMP AND HIT A LITTLE BIT OF WATER AS I WAS ACCELERATING THEN GET A LITTLE BIT OF WHEEL HOP AND BOOM! MY CAR SUDDENLY STOPS IN FRONT OF A BIG RIG THAT WAS ON MY TAIL THE WHOLE TIME AND I BARELY HAVE TIME TO MOVE TO THE SIDE OF THE ROAD WITHOUT GETTING RAN OVER. I TRAILER MY CAR TO THE DEALERSHIP AND THEY TELL ME MY CAR WAS ABUSED! I KNEW ABOUT THE REAR ENDS AND DIDN'T WANT TO DEAL WITH THE CAR AND ALL ITS PROBLEMS AND THAT IS WHY I DIDN'T WANT TO RISK DEALING WITH IT. I FEEL THAT THIS IS A HUGE HAZARD THAT CADILLAC SEEMS TO JUST BE IGNORING. THEY NEED TO DO SOMETHING BEFORE SOMEONE GETS KILLED. I KEEP THINKING ABOUT IT AND HOW IT COULD HAVE BEEN A LOT WORSE FOR ME AN
DT*: THE CONTACT STATED AT VARIOUS SPEEDS WITHOUT WARNING, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE ABOVE 20 MPH. ALSO, WITHOUT WARNING, THE VEHICLE STALLED ON SEVERAL OCCASIONS, AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO REPLACED THE THROTTLE TWICE AND THE THROTTLE BODY ASSEMBLY HARNESS, BUT THE PROBLEM PERSISTED. *AK UPDATED 10/25/2006 - *NM
THE REAR DIFFERENTIAL ON MY CADILLAC CTS-V HAS FAILED TWICE IN THE 20,100 MILES THAT I HAVE DRIVEN IT. *JB
THE EVENTS LEADING UP TO THIS FAILURE WERE DAILY NORMAL DRIVING. FOR THE SECOND TIME IN TWO YEARS, THE REAR END OF MY CAR BEGAN TO EXHIBIT A WHINING SOUND WHEN ACCELERATING IN 4TH GEAR, AND THE SOUND BECAME PROGRESSIVELY LOUDER. THE DIFFERENTIAL ON MY CAR WAS REPLACED UNDER WARRANTY. *NM
THE REAR DIFFERENTIAL IN MY 2004 CADILLAC CTS-V HAD BEEN WHINING AND GRINDING FOR ABOUT 5500 MILES (STARTING WHEN THE CAR HAD 9000 MILES ON IT). THE DIFFERENTIAL FLUID HAD BEEN CHANGED THREE (3) TIMES IN 4000 MILES AND THE PROBLEM WAS NOT SOLVED. FINALLY, TOOK THE CAR TO THE DEALERSHIP WITH 14500 MILES AND CADILLAC AGREED TO CHANGE REPLACE THE DIFFERENTIAL WITH THE 2006 PART. *JB
PREMATURE REAR DIFFERENTIAL FAILURE. APX 5000 MILES PRIOR TO FAILURE THE DIFFERENTIAL BEGAN TO WHINE AND DURING TURNS, THE DIFFERENTIAL WOULD GRIND HORRIBLY. *JB
DT*: THE CONTACT STATED THE TRANSMISSION BECAME STUCK IN REVERSE WHILE BACKING OUT OF A PARKING SPACE. THE VEHICLE EXCESSIVELY INCREASED IN SPEED WITHOUT WARNING, SPUN THREE TIMES AND COLLIDED WITH A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY, AND BOTH PASSENGERS INCURRED PINCHED NERVE INJURIES AND MILD SPINAL INJURIES IN THE COLLISION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHERE ONLY THE BODY OF THE VEHICLE WAS REPAIRED. SINCE THIS INCIDENT, THE VEHICLE HAS BEEN EXCHANGED FOR A DIFFERENT VEHICLE. UPDATED
I JUST PURCHASED THIS VEHICLE AND NOTICED A WHINE IN THE REAR. TOOK IT IN TO LINDSAY CADILLAC (GREAT DEALERSHIP) AND THEY ARE NOW REPLACING THE BEARINGS. I HEAR THIS IS A COMMON PROBLEM WITH CTS-V'S AND I'M WORRIED ABOUT WHAT WILL HAPPEN WHEN THE WARRANTY ENDS....*JB
DT*: THE CONTACT STATED DURING DAYLIGHT HOURS THE INSTRUMENT PANEL LIGHTING IS TOO DIM. THIS INTERFERES WITH THE CONTACT READING THE GAUGES. THE MANUFACTURER DETERMINED THIS IS THE WAY THE VEHICLE WAS DESIGNED. *AK UPDATE 5/2/2006 - AT THE MAXIMUM SETTING THE LIGHT IS STILL NOT BRIGHT ENOUGH. *NM
DT*: THE CONTACT STATED WHILE ACCELERATING AT 10MPH FROM A STOP LIGHT THE VEHICLE WAS HIT ON THE PASSENGER SIDE. THE SIDE AIR BAGS DID NOT DEPLOY CAUSING INJURY TO THE THREE OCCUPANTS OF THE VEHICLE. THE SEAT BELTS WERE WORN AND A POLICE REPORT WAS FILED. THE INSURANCE AGENCY DEEMED THE VEHICLE TOTALED.
DIFFERENTIAL GEAR WHINE-CRACK IN CARRIER. CARRIER ASSEMBLY REPLACED BY DEALER. 43 DAYS IN SERVICE DEPARTMENT. *JB
REAR DIFFERENTIAL OF MY 2004 CADILLAC CTSV IS TOO WEAK. IT CLUNKS, AND PRODUCES EXCESSIVE WHEEL-HOP THUS NOT ALLOWING THE POWER TO TRANSFER. THE WHOLE REAR END OF THE CAR FROM THE BUSHINGS TO THE REAR CRADLE TO THE HALF SHAFTS ARE TOO WEAK FOR THE CAR. OVER 1000'S OF CTS-V'S OF THE UNDER APPROX. 4,000 PRODUCED FROM 2004-2005 HAVE HAD MAJOR ISSUES. SERVICE CENTERS CLAIM EVERYTHING IS NORMAL. MY CAR IS CONTINUALLY IN THE SHOP. GM REFUSES TO PAY FOR THESE ITEM AND I HAVE A 6YR 100K WARRANTY. SERVICE CENTERS ARE NOT EQUIPPED TO DEAL WITH THIS CAR, AND GM FAILED TO ENGINEER IT PROPERLY. IN ADDITION ALL OF MY INTERIOR PARTS RATTLE WHEN I STEP ON IT, AND SOME CONTINUE TO RATTLE DURING DAILY DRIVING. THE PAINT QUALITY OF THE EXTERIOR IS THE WORST I HAVE TO SEE YET. THERE ARE WEIRD BLOTCHES ALL OVER THE PLACE AND ARE OBVIOUSLY DUE TO POOR PAINT APPLICATION AT THE FACTORY. I HAVE OWNED THE CAR FOR 3 MONTHS AND SO FAR HAVE HAD TO REPLACE THE RADIATOR, THE WHOLE NAV UNIT, THE REAR DIFFERENTIAL. AND ALREADY, THE NAV UNIT IS BEGINNING TO SHOW THE SAME INDICATIONS OF WHY IT GOT REPLACED IN THE FIRST PLACE, AND THE REAR DIFFERENTIAL IS STARTING TO MAKE NOISES AGAIN. ALSO, THE DUAL MASS FLYWHEEL PRODUCES LOTS OF NOISE. I HAVE HAD IT UP TO HERE WITH THIS VEHICLE. *JB
THE DIFFERENTIAL WAS FINE UP UNTIL THE TIME OF CASING FAILURE. ON A RAINY NIGHT, THE CAR EXHIBITED A BIT OF WHEEL HOP INHERENT ON THAT CAR WITH A SMALL AMOUNT OF THROTTLE. THE CASING SHATTERED IMMEDIATELY. THE DIFFERENTIAL WAS PROMPTLY REPLACED BY AN IDENTICAL OEM REPLACEMENT. *NM
REAR DIFFERENTIAL WHINES. *NM
VEHICLE HAS EXCESSIVE WHEEL HOP, CAUSING REAR DIFFERENTIAL FAILURE. I'VE GONE 2 TIMES FOR DIFFERENTIAL BUSHING REPLACEMENTS AND 1 REAR END REPLACED. THE VEHICLE HAS GONE THROUGH A TSB WHICH WAS SUPPOSED TO CORRECT AXLE WHEEL HOP. STILL NO FIX THE VEHICLE STILL WHEEL HOPS. *JB
THE REAR END IN MY 2004 CTS BECOMES PREMATURELY UNUSABLE AFTER NORMAL USE. I AM ON MY SECOND REAR END, AND IT TO NOW NEEDS TO BE REPLACED. THREE REAR ENDS WITHIN 21,000 MILES IS PREMATURE AS WELL AS UNACCEPTABLE. *JB
MAJOR DIFFERENTIAL PROBLEM ON A 2004 CADILLAC CTS-V. REALLY LOUD "CLUNK" NOISE ON THE CAR DEALERS CLAIM IT'S NORMAL. DIFFERENTIAL IS UNDERRATED FOR THE HORSEPOWER THAT THE CAR OUTPUTS THEREFORE CAUSING PROBLEMS. GM DENIES CLAIMS ON PEOPLE AND CONSUMERS ARE FORCED TO SPEND OVER $3000 ON A PART THAT IS FAULTY AND WILL BREAK AGAIN. *JB
MANUAL TRANSMISSION WILL NOT SHIFT INTO GEAR HAS CAUSED MANY NEAR ACCIDENTS. GM CLAIMS THAT THIS IS NORMAL AND REFUSES TO FIX THIS. MANY PEOPLE REPORT THIS ISSUE AND GM HAS NOT YET ADDRESSED THIS ON THE CADILLAC CTS-V. IT IS A VERY DANGEROUS CONDITION WHEN I CANNOT SHIFT OR GET INTO GEAR. *JB
I PURCHASED THE CAR NEW ON 1/08/05. THE CAR STARTED TO MAKE A HOWLING NOISE AFTER SEVERAL THOUSAND MILES, GM TECH'S INDICATED THAT IT WAS COMING FROM THE REAR DIFFERENTIAL. THE ORIGINAL REAR DIFFERENTIAL WAS REPLACED AT 3220 (7/1/05) MILES DUE TO INTERNAL FAILURE OF DIFFERENTIAL ASSEMBLY. THE HOWLING NOISE OCCURRED AGAIN AT 5.565 ( 12/08/05) MILES. AGAIN, THE REAR DIFFERENTIAL WAS REPLACED AND THE REPAIR ORDER NOTED THAT IT WAS ALSO LEAKING DIFFERENTIAL FLUID. I CONTACTED SEVERAL OTHER OWNERS OF THE SAME TYPE OF CAR AND THEY HAVE THE EXACT SAME PROBLEM. I'M CONCERNED THAT THIS IS A RE-OCCURRING PROBLEM DUE TO A UNDER RATED DIFFERENTIAL. *JB
I OWN A 2004 CADILLAC CTS-V. AFTER OWNING THE VEHICLE FOR A FEW MONTHS, WITH APPROXIMATELY 6,000 MILES ON THE CAR, I BEGAN TO EXPERIENCE AN EXTREME WHINING NOISE FROM THE REAR-END OF THE CAR. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE NOISE WAS NORMAL FOR MY VEHICLE. I CONTINUED DRIVING THE VEHICLE AND ABOUT 5 WEEKS AGO I TOOK MY CAR IN FOR EXCESSIVE NOISE COMING FROM THE REAR OF MY CAR. THE DEALERSHIP FOUND THAT THE REAR DIFFERENTIAL UNIT HAD EXCESSIVE PLAY AND NEEDED TO BE REPLACED UNDER WARRANTY. THIS CONCERNED ME SO I DID SOME RESEARCH. MY RESEARCH FOUND THAT MANY, MANY CTS-V OWNERS ARE HAVING THE EXACT SAME PROBLEM AND THAT MY PROBLEM WAS IN NO WAY ISOLATED. I ALSO FOUND THAT THE DIFFERENTIAL UNIT USED IN THE CTS-V IS UNDERRATED AND IS NOT DESIGNED TO HANDLE THE POWER PRODUCED BY THE ENGINE FROM THE FACTORY. I AM CONCERNED THAT A FAILURE IN THE NEAR FUTURE WILL CAUSE SERIOUS INJURY TO SOMEONE IF NO ACTION IS TAKEN. *JB
FAILURE OF A SECOND REAR DIFFERENTIAL I WAS ON THE HIGHWAY DOING 55 MPH IN THE CENTER LANE WHEN THE REAR WENT. THE CAR SHUT DOWN FORCING ME TO PULL TO THE RIGHT IN TRAFFIC WITHOUT POWER. THE CAR HAD TO BE TOWED AS IT WOULD NO LONGER MOVE. *JB
TWO DIFFERENTIAL FAILURES IN THE FIRST YEAR AND UNDER 10,000 MILES OF OWNERSHIP. CURRENTLY ON THE 3RD DIFFERENTIAL AND IT IS WHINING/LEAKING. HAVE READ SEVERAL REPORTS OF FAILED DIFFERENTIAL'S CAUSING SUBSTANTIAL DAMAGE TO THE VEHICLE ON CTS/SRX PLATFORM VEHICLES. CADILLAC DENIES THERE IS AN ISSUE. DEALERSHIP UNWILLING TO ACCEPT THE DEFECT EITHER. *JB
PREMATURE REAR END DIFFERENTIAL FAILURE. *NM
DT*: THE CONTACT STATED WHILE IN A STOPPED POSITION THE VEHICLE WAS REAR ENDED AND PUSHED INTO THE VEHICLE AHEAD. THE AIR BAGS DID NOT DEPLOY. ALTHOUGH SEAT BELTS WERE IN USE THERE WERE INJURIES SUSTAINED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO THE DEALER.
DT*: THE CONTACT STATED THE VEHICLE WAS REAR ENDED WHICH CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE INJURIES SUSTAINED, HOWEVER THE SEAT BELTS WERE IN USE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THERE WAS A RECALL NHTSA # 05V024000 FOR THE AIR BAG SENSOR. *NM
2004 CADILLAC CTS TIRE BLEW OUT. *TS THE CONSUMER SUBSEQUENTLY LOST CONTROL OF THE VEHICLE AND STRUCK ANOTHER CAR. *JB
FUEL TANK SHOWING FULL TANK OF GAS. DRIVING NORMALLY, CAR SUDDENLY DIES, NO POWER TO STEERING OR GAS PEDAL. PULLED OVER TO SIDE OF ROAD, CALLED ONSTAR, POLICE AND TOW TRUCK SUMMONED TO SCENE. TOW TRUCK TOWED ME TO NEAREST CADILLAC DEALERSHIP, CAR LEFT OVER THE WEEKEND. MONDAY MORNING DEALER CALLS TO SAY FUEL PUMP IS DEFECTIVE, AND THAT TANK WAS BONE DRY, EVEN THOUGH GAUGE WAS REPORTING 100% FULL...THIS ALL A RESULT OF THE FUEL PUMP PROBLEM. CAR ONLY HAS 6,200 KILOMETERS (ABOUT 3,500 MILES). FUEL PUMP WAS REPLACED, HOWEVER FUEL RANGE STILL REPORTING RIDICULOUS VALUES, JUMPS ALL OVER THE PLACE, GAUGE STILL NOT ACCURATE, AM AFRAID OF LOSING POWER AND THAT THE GAS WILL RUN OUT WITHOUT MY KNOWING IT. *NM
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE IT STALLED AND COULD NOT BE RESTARTED. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THE GAS TANK WAS DEFECTIVE. THE GAS TANK WAS BENT, AND THE FUEL COULD NOT GET TO THE ENGINE. THE VEHICLE WAS UNDER WARRANTY AND WAS REPAIRED BY THE DEALER. *AK UPDATED 11/30/2005 - *NM
APRIL 2005, NOTIFIED OF TIRE DETERIORATION - 12,000 MILES ON NEW VEHICLE. JULY 2005, DEAD BATTERY WITH CAR. AUGUST 2005, CAR SHUT ITSELF DOWN WHILE ON INTERSTATE 80. UNABLE TO USE ANY AUTOMATIC EQUIPMENT. AUGUST 2005 NOTIFIED OF TIRE DETERIORATION AGAIN, 18,000 MILES. THIS IS A LOT OF PROBLEMS BOTH MECHANICAL AND WITH THE TIRES IN A RELATIVELY SHORT PERIOD. TIRES AND MECHANICAL PROBLEM I BELIEVE TO BE A MANUFACTURES DEFECT.
EXCESSIVE TIRE WEAR.
HEADLIGHTS FLICKER, ABOUT AS QUICKLY AS THE BLINK OF YOUR EYE. HAVE RETRUNED THE CAR TO THE DEALER THREE TIMES BUT THEY HAVE BEEN UNABLE TO DUPLICATE OR REPAIR THE CONDITION.
DT: 2004 CADILLAC CTS-V, A POPPING SOUND WAS COMING FROM THE FRONT WINDSHIELD, THIS HAPPENED IN ANY TYPE OF WEATHER AND AT ANY SPEED, THIS WAS THE ONLY PROBLEM WITH THE VEHICLE, CONSUMER TOOK VEHICLE TO THE DEALERSHIP,. THE DEALER HEARD THE NOISE, BUT DID NOT KNOW WHAT WAS THE CAUSE OF THE PROBLEM. DEALERSHIP TOLD THE CONSUMER TO GO AHEAD AND DRIVE THE VEHICLE. CONSUMER DID NOT FEEL THAT IT WAS SAFE TO DRIVE THE VEHICLE BECAUSE OF THE NOISE FROM WINDSHIELD. *AK
DRIVER SIDE AIR BAG DEPLOYED WHEN THE CONSUMER TURNED THE KEY IN THE IGNITION ON THE 2004 CADILLAC CTS.*MR THE CONSUMER SUSTAINED A BROKEN NOSE. THE AIR BAG DEPLOY INADVERTENTLY PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE 05V-024000. THE CONSUMER WAS TOLD THAT IT WAS GOING TO TAKE A WEEK FOR THE REPLACEMENT PART TO ARRIVE AT THE DEALER. *NM
FLOOR MATS THAT COME WITH THE CADILLAC CTS DO NOT STAY IN PLACE, THEY GET PUSHED FORWARD UNDER THE BREAK AND GAS PEDDLE PREVENTING ACCELERATION AND STOPPING.
WHILE DRIVING 40 MPH THE REAR END LOCKED. AS A RESULT, THE REAR END BEGAN SPINNING OUT OF CONTROL. *AK THE VEHICLE WAS TAKEN TOT HE DEALER WHO REPLACED THE REAR BECAUSE OF NOISE. LESS THAN THREE MILES FROM THE DEALER THE VEHICLE THE CONSUMER HEARD NOISE AND THE REAR END LOCKED. AS A RESULT THE VEHICLE DID THREE 360 DEGREE TURNS AND FINALLY CAME TO REST IN A TRUCK STOP PARKING LOT. TOOK CAR BACK TO DEALER AND FOUND OUT THAT THE REAR END WAS OUT OF LINE FROM THE TIME OF PURCHASED. THE TIRES HAVE BEEN ROTATED ON 2 OCCASIONS. THIS IS THE THIRD TRIP BACK TO THE DEALER FOR REAR END NOISE. *BF *NM
WHEEL HOP OR AXLE TRAMP CAUSED THE REAR TO LOSE TRACTION AND THE STABILITY TRACK AND TRACTION CONTROL FAILED TO CORRECT THE PROBLEM. THE AXLE TRAMP IS A SEVERE BANGING OF THE REAR WHEN THERE THROTTLE IS APPLIED TO THE CAR. THE REAR SPUN AND CAUSED THE CAR TO HIT A GUARD WALL.*AK
REAR END DIFFERENTIAL ASSEMBLY UNDERRATED FOR VEHICLE. THE DIFFERENTIAL WHINED UP UNTIL FAILURE. THE DIFFERENTIAL WAS REPLACED UNDER WARRANTY.*AK
WHILE TRAVELING AT 70 MPH AND ALL OF SUDDEN THE STABILITY TRACKING SYSTEM ENGAGED ON ITS OWN AND CAUSED THE VEHICLE TO PULL TO THE LEFT. MANUFACTURER WAS CONTACTED BY CONSUMER.*AK
REAR DIFFERENTIAL FAILURE/HALF DRIVESHAFT FAILURE. REAR DIFFERENTIAL CASE FRACTURE DAND BROKE IN HALF SHAFTS. *AK
2004 CADILLAC CTS HAVING PROBLEMS WITH REAR DIFFERENTIAL.*MR THE REAR DIFFERENTIAL HAS BEEN REPLACED TWICE. THE MANUFACTURERINDICATED THAT THE LOUD HUMMING NOISE COMING FROM THE REAR DIFFEENTIAL WAS NORMAL. *NM
I PURCHASED NEW AMERICAN EAGLE GOODYEAR TIRES FOR MY 2004 CADILLAC CTS FROM WAL-MART JUST RECENTLY. I HAVE EXPERIENCED 2 SIDE WALL BLOW OUTS ON THESE TIRES, IN WHICH THE TREAD SEPERATES FROM THE SIDE WALL, AT THIS POINT THESE TIRES ARE VERY DANGEROUS TO ME AND SHOULD BE CHECKED. PLEASE ADVISE ME. *AK
VEHICLE HAS TWICE ACCELERATED FORWARD UPON BRAKING WHEN COMING TO A STOP. FIRST TIME WAS IN A PARKING LOT. VEHICLE WAS PULLING INTO PARKING SPACE, SLOWED TO A CRAWL WITH THE BRAKES APPLIED, THEN SUDDENLY LUNGED FORWARD, HITTING THE CAR PARKED DIRECTLY IN FRONT OF VEHICLE. NO DAMAGE OCCURRED, BUT EXPERIENCE VERY FRIGHTENING. SECOND TIME WAS RETURNING FROM DOCTOR APPOINTMENT. A PASSENGER IN THE VEHICLE AT THE TIME AND EXPERIENCED THE DEFECT. WHILE COMING TO A STOP BEHIND A GROUP OF CARS AT THE STOP LIGHT, BRAKES APPLIED TO SLOW THE CAR TO A CRAWL, THEN SUDDENLY THE CAR SURGES FORWARD. UPON SLAMMING BRAKE FULLY TO THE FLOOR, THE VEHICLE STOPPED, MISSING HITTING THE CAR AHEAD AND STOPPED BY ONLY INCHES. VEHICLE WAS TAKEN TO DEALERSHIP, WHICH KEPT THE CAR OVER THE WEEKEND, SUPPLYING A LOANER CAR. CALLED DEALERSHIP MONDAY AFTERNOON. TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. IT WAS DRIVEN A TOTAL OF 80 MILES OVER THE WEEKEND AND THE PROBLEM WAS NOT RECREATED. THE TROUBLE IS, IT WAS ALMOST 450 MILES BETWEEN THE FIRST PROBLEM OCCURRENCE AND THE SECOND ONE. THEY WERE ALMOST ONE WEEK APART. NOW I AM TOLD BY THE DEALERSHIP THAT SINCE THE COMPUTER FOUND NO DEFECTS OVER THE WEEKEND, MY CAR IS READY FOR ME TO DRIVE. I NOW HAVE A DEFECTIVE CAR WITH A SERIOUS SAFETY ISSUE, WHICH I AM AFRAID TO DRIVE. I TOLD THEM I WANTED A PIECE OF PAPER STATING THE CAR WAS FREE OF DEFECTS, SO WHEN THIS OCCURS AGAIN, I WILL BE NOTIFYING MY INSURANCE COMPANY AND WE WILL TAKE ACTION AGAINST THIS DEALERSHIP
SEVERAL ISSUES WITH THE 2004 CADILLAC TO REPORT. #1 (MOST SIGNIFICANT) THE REAR SEAT CHILD SEAT LATCH MECHANISM DOES NOT WORK. I HAD THIS INSPECTED BY THE DEALERSHIP AND THEN ADMITTED THAT THE DESIGN IS DEFECTIVE AND WILL NOT PROPERLY LATCH AND HOLD THE BELT. ANY WIGGLING OF THE SEAT WILL LOOSEN THE BELT THROUGH THE LATCH. THE CADI DOES NOT HAVE A LOCK TYPE MECHANISM WHERE YOU PULL THE BELT ALL THE WAY OUT AND THEN IT WON'T GIVE. THEY CLAIM THE LATCH MECHANISM WILL HOLD. I DROVE AROUND FOR TWO WEEKS WITH A TWO YEAR OLD IN A FOUR INCH SLACKED CAR SEAT. #2 - REMAINING MILES DISPLAY IS DEFECTIVE. I RECENTLY RAN OUT OF GAS WHEN THE DISPLAY READ "41 MILES REMAINING". THE SERVICE DEPARTMENT ADMITTED THAT THIS IS THE SIXTH TIME THEY HAVE SEEN THIS AND THAT I SHOULD US THE GAUGE AND NOT THE DISPLAY. WHAT IS THE POINT OF THE DISPLAY? VERY DANGEROUS! I WAS STRANDED ON THE SIDE OF THE ROAD IN A SNOW STORM FOR OVER AN HOUR. #3 - BOSE CD PLAYER HAS ERRORED OVER 20 TIMES AND LOCKS UP WITH AN "INITIALIZING CD" ERROR. NOT COMMON TO ANY ONE CD. CD PLAYER WILL LOCK UP AND WILL BE UNUSABLE FOR FIVE MINUTES TO TWO DAYS. *JB
THIS VEHICLE EXIBITS EXCESSIVE WHEEL HOP, WHEN UNDER HAR ACCLERATION, THE REAR SUSPENSION CARRIAGE ASSEMBLY HIT THE FRAME. THE WHEELS JUMP UP AND DOWN VIOLENTLY. SOME CARS HAVE BROKEN AXLES OR DAMAGED THE REAR DIFFERENTIAL. THIS COULD ALSO CAUSE LOSS OF CONTROL.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Cadillac CTS → · Every CTS year → · How the figures are calculated →