2023 Cadillac CT4

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes1
000
Power Train1
000
Engine1
000

1 safety recall

Part 573 reports
Exterior Lighting › Lighting Control Module › Software22V903000
Filed Dec 8, 2022740,108 vehiclesGeneral Motors, Llc

Defect. General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Remedy. The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

What owners reported

Newest filings
Service Brakes
Filed Jan 10, 2024FL

The problem first arose in June 2023 with a different car, 2022 CT4V VIN [XXX] . I was driving and suddenly, all the dashboard lights went on and the brakes stopped working. There was no pressure on the pedal. I was able to roll to a stop without incident. I turned the car off and back on again and the brakes worked but the check engine light was still on. I was able to limp the mile back to my house. After almost 6 weeks at the dealer, I was told they replaced a brake module and the car was fine. On [XXX], it happened again. It was towed to the dealer and I refused to drive it again. The car had about 2400 miles on it. They took it back, although claiming nothing was wrong, and I bought the CT4V Blackwing 2023. On [XXX], it happened in the new car (500 miles on it). The dashboard lit up, the brakes wouldn't work, although this time instead of no pressure on the pedal, it was hard as a rock. After turning it on and off again, the brakes worked but the speed was restricted and other things in the car did not seem to be working correctly. The check engine light was also on. The dealership towed it. They told me they could not recreate the problem. Weeks later, I was told that an engineer from GM was looking at it. I received a call from some customer support department person who eventually told me that there was nothing wrong with the car, that the brake failure was a result of the Allstate Milewise device that was plugged in and they would not do anything for me. My husband h

Engine
Filed Dec 1, 2023TX

The vehicle shut off while driving on the feeder of the highway. Vehicle was no longer responsive and had to be towed to Central Cadillac of Houston; where later it was determined that the vehicle needed a new engine. The Vehicle is a 2023 with less than 5,000 miles on it. Currently General Motors/Cadillac is not acknowledging that a buy back is needed for the vehicle, even though it meets requirements for the Texas Lemon Law.

Power Train
Filed Nov 8, 2023NM

Early morning starts, backing out of my garages which has a slight angle to is and then putting the car in drive and accelerating at a low speed when car reaches 10 miles per hour the engine races and the transmission hesitates. This only happens on the at the start of the day. Doesn't happen again until the next day. It does this 90% of the time. Additionally, throughout the day if you let up on the gas and coast then accelerate it take a few second for the transmission to reengage.

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2020
YearComplaintsRecallsFiresDeathsAssessment
20261000Routine
20252000Routine
20247000Routine
2023 — this page3100Routine
20226200Routine
20217400Routine
20208400Routine

Compare every CT4 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 8, 2022. Source: NHTSA Office of Defects Investigation.