I WAS LEAVING MY HOUSE AND DRIVING OUT OF MY COMPLEX WHEN THE STEERING WHEEL LOCKED UP ON ME. I HAVE BEEN UNABLE TO TURN IT FOR TWO DAYS. *TR
1997 Cadillac Catera
Owners filed 163 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. No safety recall has been issued.
25 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles; the median is 64,414 miles.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine and Engine Cooling › Engine | 30 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Engine › Gasoline | 12 | 0 | 1 | 0 | |
| Suspension › Front | 9 | 0 | 0 | 0 | |
| Engine and Engine Cooling | 7 | 0 | 0 | 0 | |
| Vehicle Speed Control | 6 | 2 | 0 | 3 | |
| Steering › Linkages › Tie Rod Assembly | 6 | 0 | 0 | 1 | |
| Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip | 6 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Cooling System | 6 | 0 | 1 | 0 | |
| Tires | 5 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys | 5 | 0 | 0 | 0 |
What owners reported
Newest filingsTENSIONER PULLEY LOCKED UP. THE TENSIONER STOPPED TURNING. AS A RESULT OF THIS, THE DRIVE BELT SHREDDED LIKE SPAGHETTI AND THEN MELTED. I AVOIDED AN ACCIDENT BY APPLYING BRAKES AND THEN HAVING THE CAR TOWED. TOTAL REPAIR COST: $729. *TR
TL*THE CONTACT OWNS A 1997 CADILLAC CATERA. WHILE DRIVING AT ANY SPEED THE VEHICLE OVERHEATED. THE CONTACT NOTICED SMOKE COMING FROM THE HOOD AND ANTIFREEZE LEAKING FROM THE VEHICLE. ON MAY 2, 2007 THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS A HOLE IN THE ANTIFREEZE LINE, BUT THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE IS 80,100, AND FAILURE MILEAGE WAS 58,600.*AK
1997-1999 CADILLAC CATERA DOOR LATCH FAILURES. PER THE YAHOO GROUP WEB SITE I BELONG TO, CATERA OWNERS, THIS VEHICLE SUFFERS CHRONIC DOOR LATCH FAILURES, TRAPPING OCCUPANTS INSIDE OR NOT LATCHING. THIS CAN BE AN EXTREMELY DANGEROUS SITUATION. MY OWN VEHICLE HAS SUFFERED THIS DEFECT. THE LATCHES HAVE PLASTIC THAT BREAKS AND JAMS THE MECHANISM. OR SIMPLY FAIL TO LATCH OR UNLATCH. I HAVE HAD BOTH SITUATIONS. THE DOORS WILL NOT OPEN OR WILL NOT CLOSE (LATCH). I FEEL THIS DEFECT HAS BY PURE LUCK NOT CAUSED (ANY KNOWN) FATALITIES, BUT, ONLY A MATTER OF TIME AND WARRANTS A LOOK. *NM
DT: THE CONTACT STATED AFTER OPENING THE TRUNK OF THE VEHICLE THE TRUNK FELL ON HIM. THE SUPPORTS THAT WERE SUPPOSE TO KEEP THE TRUNK IN THE OPEN POSITION FAILED. THE CONTACT SUSTAINED MINOR INJURIES. THE DEALERSHIP SAID THE FAILURE WAS WITH THE LIFT SUPPORTS. THERE WERE NO PREVIOUS PROBLEMS WITH THE TRUNK OR SIGNS OF RUST. THE VEHICLE WILL BE TAKEN TO A BODY SHOP FOR REPAIRS. *AK UPDATED 01/11/06. *JB
MY VEHICLE IS A 97 CADILLAC CATERA AND HAS HAD THE STARTER REPLACED AND STILL WILL NOT START. TWO CAR LOTS HAVE HAD THE VEHICLE AT THE CADILLAC DEALERSHIP NOW AND THEY ARE GIVING ME THE RUN AROUND THEY SAY THAT ITS THE MASS AIRFLOW SENSOR BUT STILL HAVE NOT REPLACED IT YET I'M WONDERING WHY CADILLAC HAS NOT NOTIFIED PEOPLE OF THIS PROBLEM WHEN I'M BEING TOLD THAT IT IS A COMMON PROBLEM WITH CATERAS OF THEM NOT STARTING. *JB
DT: CONTACT COMPLAINED ABOUT ELECTRICAL PROBLEMS. WHEN THE HAZARD LIGHTS WERE ON, ALL THE GAUGES STARTED JUMPING AROUND, WHEN THE HEADLIGHT SWITCH WAS PUSHED FORWARD THE HEADLIGHTS STAYED ON FOR ABOUT AN HOUR OR LONGER. ALSO, WHEN THE KEY WAS OUT OF THE IGNITION. AFTER THE VEHICLE WAS RESTARTED AND THE CONTROL IS PULLED BACK THE HEADLIGHTS FUNCTIONED NORMALLY, THE AIR CONDITION CONTROLS DID NOT WORK, AND THE O2 SENSOR DID NOT RESPOND. THE SPARK PLUGS AND WIRES HAVD BEEN REPLACED. *AK
VEHICLE SHUTS DOWN AND PULLS TO THE RIGHT. VEHICLE HAS BEEN SERVICED NUMEROUS TIMES, AND PERFORMANCE IS STILL UNSATISFACTORY. CURRENTLY, VEHICLE IS IN THE REPAIR SHOP SINCE SMOKE IS COMING FROM THE ENGINE AND THE REAR TAIL PIPE.*AK
-MY 97 CADILAC CATERA STALLED 7/3/04 . -7/6/04 CALLED TRENOR MOTOR COMPANY (SPRINGFIELD, OH). SERVICE MANAGER REFUSED TO LOOK AT CAR. -7/7/04 IT APPEARED AS THOUGH A RECALL ON THE TENSIONER PULLEY HAD NOT BEEN DONE. PULLED RECORD ON CAR AND FOUND THAT THE RECALL INVOLVING THE TENSIONER PULLEY WORK WAS IN FACT ISSUED (AND PAID FOR) BY GENERAL MOTORS TO TRENOR.-7/17/04 DISTRICT SERVICE MANAGER APPROVED TEAR DOWN TIME AT JEFF WYLER, SPRINGFIELD, OH, TO SEE FOR CERTAIN WHETHER THE RECALL HAD EVEN BEEN DONE WITH THE STIPULATION THAT IF THE RECALL HAD BEEN DONE (IMPLYING THAT THE NEW RECALL PULLEY HAD BEEN PUT ON BUT WENT BAD) GENERAL MOTORS WOULD "STAND BEHIND" PRODUCT, PAYING TOTAL REPAIR COSTS. IF PULLEY HAD NOT BEEN REPLACED, "STOP" AND SEND BACK TO THE DEALER THAT WAS PAID TO PERFORM RECALL-- NUMBER 02041A (WHICH WOULD BE TRENOR). -7/20/04 TECHNICIAN AND SERVICE MANAGER AT JEFF WYLER, CAME TO ME AND CONFIRMED THAT THE PULLEY HAD NOT BEEN REPLACED. I WENT TO TRENOR TO SEE MR. ED TEHAN, WHO ADMITTED THAT IF THE PART WASN'T BAD, THE PART WOULD NOT HAVE BEEN REPLACED BY THE TECHNICIAN IN A RECALL! HE ALSO REFUSED TO SHOW A PARTS STAMP ON ORIGINAL REPAIR ORDER. RECALL DIRECTIONS FROM DEALERWORLD.COM (GM'S WEBSITE FOR RECALLS AND VEHICLE HISTORY) STATE "IF TENSIONER PULLEY HAS BLACK BEARING SEAL, THEN REPLACE WITH A PULLEY HAVING BROWN SEALS [GIVEN IN PULLEY KIT FOR RECALL, NEW PART KIT NUMBER 55352000, AND ADDITIONAL PULLEY NEW NUMBER 90573616]". PART NUMBER ON PULLEY FOUND IN MY
MISALIGNED HEADLAMPS AND FOGLAMPS. *AK
WHILE STARTING PASSENGER'S AIR BAG DEPLOYED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC REFUSED TO INSPECT THE VEHICLE. *AK
THE AIMING MECHANISM ON BOTH HEADLIGHTS ON MY 1997 CADILLAC CATERA FAILED AND LEFT ME WITH THE HEADLIGHTS AIMED AT THE GROUND AND UNABLE TO RE-AIM THE HEADLIGHTS. THIS IS EXTREMELY COMMON ON THESE HEADLIGHTS, AND THERE IS NO FIX FROM GM EXCEPT TO BUY ENTIRE REPLACEMENT HEADLIGHT ASSEMBLIES AT $500 EACH. THE REPLACEMENT UNITS ARE MADE ENTIRELY DIFFERENTLY (AND DO NOT FAIL) SO IT OBVIOUS GM KNOWS THE ORIGINAL DESIGN WAS DEFECTIVE. *NM
HEAD LIGHT AIMERS BROKE, CAN NOT ADJUST HEAD LAMPS. PLASTIC PARTS BROKE INSIDE HEAD LAMP CAPSULE.*AK
AIR BAG LIGHT STAYS ON, STATING AIR BAG SYSTEM NOT WORKING. *AK
THIS CAR WAS TAKEN TO DEALER ON 2/8/04 FOR RECALL 2041, 1037. TWO DAYS AFTER PICKING UP THE CAR, THE LOW COOLANT LIGHT CAME ON MY WAY HOME FROM WORK. MY HUSBAND CHECKED THE COOLANT RESERVOIR AND IT WAS OVER ONE INCH BELOW FULL, HE ALSO CHECKED THE DRIVEWAY FOR ANY ANTIFREEZE AND CHECKED WHERE YOU PUT OIL IN THE ENGINE BUT COULD NOT FIND ANY SIGNS OF EXTERNAL LEAKS, BUT A WHITE MILKY SUBSTANCE UNDER THE OIL CAP. THE CAR HAS BEEN SITTING IN MY DRIVEWAY SINCE. I EMAILED GM ABOUT THIS. THIS WAS THEIR RESPONSE! WE HAVE CONTACTED THE SERVICE MANAGER FOR DAN HEMM CADILLAC, MR. CHARLIE CAROLL. HE IS AWARE OF YOUR CONCERNS WITH THE COOLANT LEVEL FOR THE 1997 CADILLAC CATERA. HE IS WILLING TO MAKE ARRANGEMENTS TO HAVE THE VEHICLE TOWED IN. DEPENDING ON THE NATURE OF THE CONCERN IT MAY OR MAY NOT BE RELATED TO THE RECALL 02041, AND THEY WILL NEED TO DIAGNOSE THE VEHICLE TO VERIFY. HE HAS ALSO INFORMED US THAT WHEN THE VEHICLE WAS IN FOR THE RECALL, THEY DID REPLACE PARTS AS NECESSARY. IF YOU HAVE ADDITIONAL QUESTIONS, WE RECOMMEND THAT YOU CONTACT HIM. IF YOU SHOULD NEED TO CONTACT US IN THE FUTURE, SIMPLY REPLY TO THIS MESSAGE OR CALL OUR CADILLAC CUSTOMER ASSISTANCE CENTER AT 1-800-458-8006. CUSTOMER RELATIONSHIP MANAGERS ARE AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK. BE SURE TO REFER TO YOUR SERVICE REQUEST NUMBER 1-226247104 IN ALL FUTURE COMMUNICATION. IF I RETURN THIS CAR, LET THE DEALER TOW IT TO SERVICE DEPARTMENT. I WILL BE TOLD THAT THE REASON MY CAR IS NOT DRIVABLE IS MY FAULT,
TIMING BELT, PULLEY AND WATER PUMP REPLACEMENT COST OVER $3700 TO FIX. BACK IN NOV. 2001, NOW THEIR IS COOLANT LEAKING FROM THE HEAD GASKET 6/04. CADILLAC HAS BEEN MADE AWARE OF THIS SITUATION AND INSISTS THIS HAD NOTHING TO DO WITH THE ENGINE PREVIOUS OVERHAUL.*AK
LOST ALL COOLANT, RADIATOR LIGHT ON, FUNNY BURNING SMELL, CAR TOWED. HEATER VALVE REPLACED, DEX COOL ANTI-FREEZE REPLACED. COOLING FAN ON CAR IS NOW COMING ON WHILE DRIVING, AIR CONDITIONING NOT WORKING, FUNNY MOTOR NOISE, CAR HAS TO GO BACK TO SHOP FOR DIAGNOSTIC TEST. CADILLAC 800# CLAIMS THERE IS NO RECALL ON THIS. SOME GAUGES NOT WORKING PROPERLY. CAR PURCHASED -23,503 MILES- NOW HAVE 40,120 MILES. HAVE HAD TIRES REPLACED TWICE.*AK
WHEN DRIVING AT HIGHWAY SPEEDS VEHICLE SURGED FORWARD. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
AT HIGHWAY SPEED VEHICLE ACCELERATED. CONSUMER PRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THERE WAS NO REACTION. THEN, CONSUMER DOWN SHIFTED TO STOP THE VEHICLE. CONSUMER HAD VEHICLE TOWED, AND DEALER DETERMINED THAT ENGINE AND ACCELERATOR CONTROL SWITCH NEEDED TO BE REPLACED. *AK
WHILE DRIVING STEERING WHEEL HAD TO BE STEERED TO THE LEFT TO AVOID VEHICLE FROM GOING AUTOMATICALLY TO THE RIGHT. TOOK VEHICLE TO THE DEALER, AND DEALER DETERMINED THAT SOMETHING IN THE FRONT END WAS BENT. *AK
20 of 163 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.