I WAS LEAVING MY HOUSE AND DRIVING OUT OF MY COMPLEX WHEN THE STEERING WHEEL LOCKED UP ON ME. I HAVE BEEN UNABLE TO TURN IT FOR TWO DAYS. *TR
1997 Cadillac Catera
Owners filed 163 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.
Avoid One of the Cadillac Catera years to avoid: 2.0× the complaints of a typical Catera year. Which Cadillac Catera years to avoid →
25 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
Most common 1997 Cadillac Catera problems
65 of the 163 complaints (40%) are about the engine.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine and Engine Cooling › Engine · engine | 30 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Engine › Gasoline · engine | 12 | 0 | 1 | 0 | |
| Suspension › Front | 9 | 0 | 0 | 0 | |
| Engine and Engine Cooling · engine | 7 | 0 | 0 | 0 | |
| Vehicle Speed Control · throttle and acceleration | 6 | 2 | 0 | 3 | |
| Steering › Linkages › Tie Rod Assembly | 6 | 0 | 0 | 1 | |
| Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes | 6 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Cooling System · engine | 6 | 0 | 1 | 0 | |
| Tires | 5 | 0 | 0 | 0 | |
| Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys · engine | 5 | 0 | 0 | 0 |
What owners reported
Newest filingsTENSIONER PULLEY LOCKED UP. THE TENSIONER STOPPED TURNING. AS A RESULT OF THIS, THE DRIVE BELT SHREDDED LIKE SPAGHETTI AND THEN MELTED. I AVOIDED AN ACCIDENT BY APPLYING BRAKES AND THEN HAVING THE CAR TOWED. TOTAL REPAIR COST: $729. *TR
TL*THE CONTACT OWNS A 1997 CADILLAC CATERA. WHILE DRIVING AT ANY SPEED THE VEHICLE OVERHEATED. THE CONTACT NOTICED SMOKE COMING FROM THE HOOD AND ANTIFREEZE LEAKING FROM THE VEHICLE. ON MAY 2, 2007 THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS A HOLE IN THE ANTIFREEZE LINE, BUT THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE IS 80,100, AND FAILURE MILEAGE WAS 58,600.*AK
1997-1999 CADILLAC CATERA DOOR LATCH FAILURES. PER THE YAHOO GROUP WEB SITE I BELONG TO, CATERA OWNERS, THIS VEHICLE SUFFERS CHRONIC DOOR LATCH FAILURES, TRAPPING OCCUPANTS INSIDE OR NOT LATCHING. THIS CAN BE AN EXTREMELY DANGEROUS SITUATION. MY OWN VEHICLE HAS SUFFERED THIS DEFECT. THE LATCHES HAVE PLASTIC THAT BREAKS AND JAMS THE MECHANISM. OR SIMPLY FAIL TO LATCH OR UNLATCH. I HAVE HAD BOTH SITUATIONS. THE DOORS WILL NOT OPEN OR WILL NOT CLOSE (LATCH). I FEEL THIS DEFECT HAS BY PURE LUCK NOT CAUSED (ANY KNOWN) FATALITIES, BUT, ONLY A MATTER OF TIME AND WARRANTS A LOOK. *NM
DT: THE CONTACT STATED AFTER OPENING THE TRUNK OF THE VEHICLE THE TRUNK FELL ON HIM. THE SUPPORTS THAT WERE SUPPOSE TO KEEP THE TRUNK IN THE OPEN POSITION FAILED. THE CONTACT SUSTAINED MINOR INJURIES. THE DEALERSHIP SAID THE FAILURE WAS WITH THE LIFT SUPPORTS. THERE WERE NO PREVIOUS PROBLEMS WITH THE TRUNK OR SIGNS OF RUST. THE VEHICLE WILL BE TAKEN TO A BODY SHOP FOR REPAIRS. *AK UPDATED 01/11/06. *JB
MY VEHICLE IS A 97 CADILLAC CATERA AND HAS HAD THE STARTER REPLACED AND STILL WILL NOT START. TWO CAR LOTS HAVE HAD THE VEHICLE AT THE CADILLAC DEALERSHIP NOW AND THEY ARE GIVING ME THE RUN AROUND THEY SAY THAT ITS THE MASS AIRFLOW SENSOR BUT STILL HAVE NOT REPLACED IT YET I'M WONDERING WHY CADILLAC HAS NOT NOTIFIED PEOPLE OF THIS PROBLEM WHEN I'M BEING TOLD THAT IT IS A COMMON PROBLEM WITH CATERAS OF THEM NOT STARTING. *JB
DT: CONTACT COMPLAINED ABOUT ELECTRICAL PROBLEMS. WHEN THE HAZARD LIGHTS WERE ON, ALL THE GAUGES STARTED JUMPING AROUND, WHEN THE HEADLIGHT SWITCH WAS PUSHED FORWARD THE HEADLIGHTS STAYED ON FOR ABOUT AN HOUR OR LONGER. ALSO, WHEN THE KEY WAS OUT OF THE IGNITION. AFTER THE VEHICLE WAS RESTARTED AND THE CONTROL IS PULLED BACK THE HEADLIGHTS FUNCTIONED NORMALLY, THE AIR CONDITION CONTROLS DID NOT WORK, AND THE O2 SENSOR DID NOT RESPOND. THE SPARK PLUGS AND WIRES HAVD BEEN REPLACED. *AK
VEHICLE SHUTS DOWN AND PULLS TO THE RIGHT. VEHICLE HAS BEEN SERVICED NUMEROUS TIMES, AND PERFORMANCE IS STILL UNSATISFACTORY. CURRENTLY, VEHICLE IS IN THE REPAIR SHOP SINCE SMOKE IS COMING FROM THE ENGINE AND THE REAR TAIL PIPE.*AK
-MY 97 CADILAC CATERA STALLED 7/3/04 . -7/6/04 CALLED TRENOR MOTOR COMPANY (SPRINGFIELD, OH). SERVICE MANAGER REFUSED TO LOOK AT CAR. -7/7/04 IT APPEARED AS THOUGH A RECALL ON THE TENSIONER PULLEY HAD NOT BEEN DONE. PULLED RECORD ON CAR AND FOUND THAT THE RECALL INVOLVING THE TENSIONER PULLEY WORK WAS IN FACT ISSUED (AND PAID FOR) BY GENERAL MOTORS TO TRENOR.-7/17/04 DISTRICT SERVICE MANAGER APPROVED TEAR DOWN TIME AT JEFF WYLER, SPRINGFIELD, OH, TO SEE FOR CERTAIN WHETHER THE RECALL HAD EVEN BEEN DONE WITH THE STIPULATION THAT IF THE RECALL HAD BEEN DONE (IMPLYING THAT THE NEW RECALL PULLEY HAD BEEN PUT ON BUT WENT BAD) GENERAL MOTORS WOULD "STAND BEHIND" PRODUCT, PAYING TOTAL REPAIR COSTS. IF PULLEY HAD NOT BEEN REPLACED, "STOP" AND SEND BACK TO THE DEALER THAT WAS PAID TO PERFORM RECALL-- NUMBER 02041A (WHICH WOULD BE TRENOR). -7/20/04 TECHNICIAN AND SERVICE MANAGER AT JEFF WYLER, CAME TO ME AND CONFIRMED THAT THE PULLEY HAD NOT BEEN REPLACED. I WENT TO TRENOR TO SEE MR. ED TEHAN, WHO ADMITTED THAT IF THE PART WASN'T BAD, THE PART WOULD NOT HAVE BEEN REPLACED BY THE TECHNICIAN IN A RECALL! HE ALSO REFUSED TO SHOW A PARTS STAMP ON ORIGINAL REPAIR ORDER. RECALL DIRECTIONS FROM DEALERWORLD.COM (GM'S WEBSITE FOR RECALLS AND VEHICLE HISTORY) STATE "IF TENSIONER PULLEY HAS BLACK BEARING SEAL, THEN REPLACE WITH A PULLEY HAVING BROWN SEALS [GIVEN IN PULLEY KIT FOR RECALL, NEW PART KIT NUMBER 55352000, AND ADDITIONAL PULLEY NEW NUMBER 90573616]". PART NUMBER ON PULLEY FOUND IN MY
MISALIGNED HEADLAMPS AND FOGLAMPS. *AK
WHILE STARTING PASSENGER'S AIR BAG DEPLOYED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC REFUSED TO INSPECT THE VEHICLE. *AK
THE AIMING MECHANISM ON BOTH HEADLIGHTS ON MY 1997 CADILLAC CATERA FAILED AND LEFT ME WITH THE HEADLIGHTS AIMED AT THE GROUND AND UNABLE TO RE-AIM THE HEADLIGHTS. THIS IS EXTREMELY COMMON ON THESE HEADLIGHTS, AND THERE IS NO FIX FROM GM EXCEPT TO BUY ENTIRE REPLACEMENT HEADLIGHT ASSEMBLIES AT $500 EACH. THE REPLACEMENT UNITS ARE MADE ENTIRELY DIFFERENTLY (AND DO NOT FAIL) SO IT OBVIOUS GM KNOWS THE ORIGINAL DESIGN WAS DEFECTIVE. *NM
HEAD LIGHT AIMERS BROKE, CAN NOT ADJUST HEAD LAMPS. PLASTIC PARTS BROKE INSIDE HEAD LAMP CAPSULE.*AK
AIR BAG LIGHT STAYS ON, STATING AIR BAG SYSTEM NOT WORKING. *AK
THIS CAR WAS TAKEN TO DEALER ON 2/8/04 FOR RECALL 2041, 1037. TWO DAYS AFTER PICKING UP THE CAR, THE LOW COOLANT LIGHT CAME ON MY WAY HOME FROM WORK. MY HUSBAND CHECKED THE COOLANT RESERVOIR AND IT WAS OVER ONE INCH BELOW FULL, HE ALSO CHECKED THE DRIVEWAY FOR ANY ANTIFREEZE AND CHECKED WHERE YOU PUT OIL IN THE ENGINE BUT COULD NOT FIND ANY SIGNS OF EXTERNAL LEAKS, BUT A WHITE MILKY SUBSTANCE UNDER THE OIL CAP. THE CAR HAS BEEN SITTING IN MY DRIVEWAY SINCE. I EMAILED GM ABOUT THIS. THIS WAS THEIR RESPONSE! WE HAVE CONTACTED THE SERVICE MANAGER FOR DAN HEMM CADILLAC, MR. CHARLIE CAROLL. HE IS AWARE OF YOUR CONCERNS WITH THE COOLANT LEVEL FOR THE 1997 CADILLAC CATERA. HE IS WILLING TO MAKE ARRANGEMENTS TO HAVE THE VEHICLE TOWED IN. DEPENDING ON THE NATURE OF THE CONCERN IT MAY OR MAY NOT BE RELATED TO THE RECALL 02041, AND THEY WILL NEED TO DIAGNOSE THE VEHICLE TO VERIFY. HE HAS ALSO INFORMED US THAT WHEN THE VEHICLE WAS IN FOR THE RECALL, THEY DID REPLACE PARTS AS NECESSARY. IF YOU HAVE ADDITIONAL QUESTIONS, WE RECOMMEND THAT YOU CONTACT HIM. IF YOU SHOULD NEED TO CONTACT US IN THE FUTURE, SIMPLY REPLY TO THIS MESSAGE OR CALL OUR CADILLAC CUSTOMER ASSISTANCE CENTER AT 1-800-458-8006. CUSTOMER RELATIONSHIP MANAGERS ARE AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK. BE SURE TO REFER TO YOUR SERVICE REQUEST NUMBER 1-226247104 IN ALL FUTURE COMMUNICATION. IF I RETURN THIS CAR, LET THE DEALER TOW IT TO SERVICE DEPARTMENT. I WILL BE TOLD THAT THE REASON MY CAR IS NOT DRIVABLE IS MY FAULT,
TIMING BELT, PULLEY AND WATER PUMP REPLACEMENT COST OVER $3700 TO FIX. BACK IN NOV. 2001, NOW THEIR IS COOLANT LEAKING FROM THE HEAD GASKET 6/04. CADILLAC HAS BEEN MADE AWARE OF THIS SITUATION AND INSISTS THIS HAD NOTHING TO DO WITH THE ENGINE PREVIOUS OVERHAUL.*AK
LOST ALL COOLANT, RADIATOR LIGHT ON, FUNNY BURNING SMELL, CAR TOWED. HEATER VALVE REPLACED, DEX COOL ANTI-FREEZE REPLACED. COOLING FAN ON CAR IS NOW COMING ON WHILE DRIVING, AIR CONDITIONING NOT WORKING, FUNNY MOTOR NOISE, CAR HAS TO GO BACK TO SHOP FOR DIAGNOSTIC TEST. CADILLAC 800# CLAIMS THERE IS NO RECALL ON THIS. SOME GAUGES NOT WORKING PROPERLY. CAR PURCHASED -23,503 MILES- NOW HAVE 40,120 MILES. HAVE HAD TIRES REPLACED TWICE.*AK
WHEN DRIVING AT HIGHWAY SPEEDS VEHICLE SURGED FORWARD. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
AT HIGHWAY SPEED VEHICLE ACCELERATED. CONSUMER PRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THERE WAS NO REACTION. THEN, CONSUMER DOWN SHIFTED TO STOP THE VEHICLE. CONSUMER HAD VEHICLE TOWED, AND DEALER DETERMINED THAT ENGINE AND ACCELERATOR CONTROL SWITCH NEEDED TO BE REPLACED. *AK
WHILE DRIVING STEERING WHEEL HAD TO BE STEERED TO THE LEFT TO AVOID VEHICLE FROM GOING AUTOMATICALLY TO THE RIGHT. TOOK VEHICLE TO THE DEALER, AND DEALER DETERMINED THAT SOMETHING IN THE FRONT END WAS BENT. *AK
THE ABS AND TRACTION CONTROL SYSTEM FAILED ON MY 1997 CADILLAC CATERA IN KINGSPORT, TN DURING A SNOWSTORM. THIS RESULTED IN A LOSS OF CONTROL OF THE VEHICLE AND UN-DRIVABILITY OF THE CAR DURING INCLEMENT WEATHER. DEALER ATTEMPTS TO CORRECT WITH REPLACEMENT OF COMPUTER MODULE AND VALVE/PUMP HAVE NOT SOLVED THE PROBLEM.
WHILE DRIVING ABOUT 65 MPH ON THE HIGHWAY AND WITHOUT WARNING THE VEHICLE SHUT DOWN DUE TO A BELT WHICH HELD THE PULLEY INTO THE ENGINE, MELTING. THE DRIVER WAS ABLE TO PULL OVER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS.*AK THE MECHANIC DISCOVERED WHAT THE PROBLEM WAS AND INFORMED THE CONSUMER THE PART WAS ON RECALL. *JB *NM
PROBLEMS GETTING 1997 CADILLAC CATERA ENGINE REPAIRED.*MR ON 08/01/03, VEHICLE STOPPED ON NEW JERSEY TURNPIKE. VEHICLE HAD TO BE TOWED. MECHANIC ATTEMPTED TO REPAIR THE ENGINE, BUT NEEDED A PART FROM AN AUTHORIZED DEALER. ON 08/04/03, CUSTOMER WAS INFORMED THE PART WAS RECALLED. VEHICLE WAS TOWED TO ANOTHER DEALER. THIS DEALER INFORMED THE CONSUMER THE PARTS WERE MISSING/DAMAGED AND WOULD COST THE CONSUMER $100. DOLLARS TO REPAIR BEFORE RECALL COULD BE ADDRESSED. ON 08/06/03, CONSUMER VISITED DEALERSHIP AND SEEN PARTS IN THE TRUNK OFTHE VEHICLE. CONSUME AGREED ALL THE PARTS WERE THERE AND HE WAS RESPONSIBLE FOR DAMAGED PARTS. AUGUST 14,2003, CONSUMER WAS INFORMED VEHICLE COULD BE REPAIRED BUT HE WOULD BE RESPONSIBLE FOR THE DAMAGED PARTS (VACUUM STORAGE TANK AND WIRE HARNESS COVER). AUGUST 18,2003 CONSUMER RECEIVED INFORMATION THAT ONE OF THE PARTS WERE ORDERED AND CALLED WEEKLY FOR PROGRESS. HE WAS THEN INFORMED THAT CADILLAC DIDN'T HAVE ANYTHING TO DO WITH INDEPENDENT MECHANICS AND REPAIRS. CONSUMER REQUESTED DOCUMENTATION OF WHAT HE WAS TOLD, BUT WAS DENIED. SEPT. 16,2003, CONSUMER LEARNED VEHICLE WAS READY AND HE WOULD BE RESPONSIBLE FOR $753.46 DOLLARS BECAUSE CADILLAC WOULDN'T COVER SOME OF THE ENGINE REPAIRS. *PH
THE 97-99 CADILLAC CATERA IN MY OPIONION HAS A BAD HEADLIGHT DESIGN. MY 6 YEAR OLD CAR HAS BROKEN HEADLIGHT ADJUSTORS. THIS MAKES IT BASICALLY IMPOSSIBLE TO AIM (ADJUST) THE HEADLIGHTS. REPLACMENT HEADLIGHTS ARE AVAILABLE FROM THE PARTS DEPARTMENT, BUT THE COST ABOUT $340 PER HEADLIGHT. THIS IS AN EXCESSIVE COST TO CONSUMER TO REPAIR. MY UNDERSTANDING IS THIS IS A VERY COMMON FAILURE ON THIS CAR. HEADLIGHT ASSEMBLIES SHOULD LAST THE LIFETIME OF THE VEHICLE, NOT JUST SEVERAL YEARS. I CONSIDER IT A SAFTEY HAZARD THAT THE HEADLAMPS CANNOT BE ADJUSTED.
ELECTRICAL SMOLDERING FIRE WITHIN THE DASH HARNESS P/N90493373 OF MY 1997 CADILLAC CATERA VIN #[XXX]. NO ACTUAL FLAMES WERE SEEN BEFORE THE 80 AMP MAIN FUSE OPENED. I DID SEE THE ACTUAL HARNESS AT THE CADILLAC DEALERSHIP AND MOST IF NOT ALL THE WIRES IN THE HARNESS HAD THEIR SHIELDING MELTED CLEAN AWAY ABOUT 1/2". THE EXPOSED WIRES SHORTED TOGETHER TO CAUSE THE FUSE TO OPEN. I WAS TOLD THE AUTHORIZED DEALERSHIP WAS THE ONLY PEOPLE ABLE TO DETERMINE IF THIS WAS A MANUFACTURING FAILURE BUT THAT THEY WERE NOT ABLE TO ACTUALLY ABLE TO MAKE THE DETERMINATION. THEY POINTED OUT, ITS POSSIBLE THAT ANYONE COULD HAVE DONE SOMETHING TO CONTRIBUTE TO THIS ISSUE. THEY WOULD NOT SAY IF THERE WAS ANY EVIDENCE OF TAMPERING THOUGH, EVEN WHEN ASKED TO LOOK FOR IT. CADILLAC FACTORY SERVICE REP [XXX] OPENED FILE #[XXX] ON 8-14-03 AND OFFERED TO LOOK INTO ANY POSSIBLE ASSISTANCE, BUT SAID THERE WOULD BE LITTLE TO NONE. WHEN I ASKED IF I SHOULD REPORT THIS TO NHTSA THEY THEN THREATENED TO WITHDRAW THE FILE AND ANY POSSIBLE ASSISTANCE. BY TALKING TO THE MANAGER [XXX], THE FILE I WAS TOLD WOULD REMAIN OPEN BUT NOT AVAILABLE TO ANYONE.*AK THE CONSUMER WANTED TO KNOW THE STATUS OF THE COMPLAINT SUBMITTED. *JB *PH *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE CONSUMER STATED THE HEADLIGHT ASSEMBLY DETERIORATED, WHICH CAUSED A MISALIGNMENT OF THE HEADLIGHTS. DEALER HAD BEEN CONTACTED. *AK CADILLAC REFUSED TO PAY FOR THE COST OF EACH HEADLIGHT REPLACEMENT. THE CONSUMER FELT THIS SHOULD BE A RECALL. *PH *JB
VEHICLE FAILED TO START EVEN WITH AMPLE CRANKING POWER. TOWED TO CADILLAC DEALERSHIP. PROBLEM DIAGNOSED AS ONBOARD COMPUTER CONTAINING EMISSIONS CONTROL UNIT. I WAS ADVISED BY MY EXTENDED SVC WARRANTY COMPANY THAT BECAUSE ECU WAS INVOLVED, REPAIR SHOULD BE COVERED UNDER MANDATORY 8/80 FEDERAL EMISSIONS WARRANTY REQUIRED OF MANUFACTURERS BY THE FED. CLEAN AIR ACT. (VEH. IS SIX YEARS OLD AND HAS 61,000 MILES).GM TAKES THE POSITION THAT REPAIR IS NOT COVERED UNDER THE FED EMISSIONS WARRANTY BUT WILL NOT PROVIDE ME A WRITTEN EXPLANATION. I'VE HAD THE CAR REPAIRED AT MY OWN EXPENSE AND WOULD LIKE RECOMPENSE EITHER UNDERTHE FED EMISSIONS WARRANTY PROGRAM OR THRU MY EXTENDED WARRANTY COMPANY.*AK
CONSUMER STATED WHILE DRIVING ON THE HIGHWAY AT 50 MPH, THE ENGINE LIGHT CAME ON AND STARTED SMOKING REALLY BAD. CONSUMER PULLED ONTO THE SHOULDER WHERE THE ENGINE DIED. VEHICLE WAS TAKEN TO MECHANIC WHO IN TURN INFORMED THE CONSUMER THAT THE ENGINE SENSOR WAS NOT FUNCTIONAL AND CAUSED THE HEAD GASKET TO BECOME DAMAGED. *PH
CONSUMER WAS HAVING PROBLEMS WITH THE IGNITION SWITCH. DEALER HAS REPLACED IT TWICE, AND PROBLEM STILL RECURRING. *AK
FOR THE LAST FOUR DAYS THE IGNITION HAS BEEN COMPLETELY LOCKED. THE KEY CANNOT TURN. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER. *AK
WHILE DRIVING, THE VEHICLE OVER HEATED, THE DEALER REPLACED THE HEATER VALVE, HOWEVER THE PROBLEM RECURRED. THE DEALER THEN STATED THE RADIATOR NEEDED TO BE REPLACED. *JB
CONSUMER PURCHASED VEHICLE ON 3/9/03 ,AND IN APRIL STARTED TO EXPERIENCE PROBLEMS. VEHICLE BEGUN TO SMOKE, SHE TOOK IT TO THE DEALER, WHERE SHE PURCHASED IT, AND THEY COULD NOT TELL HER WHAT WAS WRONG. THEY SENT THE VEHICLE TO A CADILLAC DEALERSHIP. CURRENTLY, VEHICLE HAS BEEN CUTTING OFF WHILE BEING DRIVEN, VEHICLE LOST POWER AND ALMOST GOT INTO AN ACCIDENT BECAUSE IT CUT OFF, AND COULD NOT GET OUT OF ONCOMING TRAFFIC.*AK
I PURCHASED A 1997 CADILLAC CATERA ON JAN 31, 2001 FROM UNITED AUTOMAX IN MEMPHIS, TN. FROM THE DATE OF PURCHASE I HAVE HAD EXTENSIVE PROBLEMS WITH THIS CAR. BEGINNING WITH ELECTRICAL PROBLEMS WITH THE LIGHTS. SINCE THEN I HAVE HAD PROBLEMS WITH TIRES WEARING OUT PREMATURELY, HEATER CORE REPLACED, ROTORS REPLACED AND WEARING OUT AGAIN WITHIN A YEAR'S TIME. FUSES HAVE BLOWN, RADIATOR FAN ALONG WITH OTHER PROBLEMS. NUMEROUS RECALLS AND ETC. ON APRIL 14, 2003 I TOOK MY CAR TO BUD DAVIS CADILLAC IN MEMPHIS AND REPORTED THAT I COULD SMELL OIL BURNING. THEY STATED THAT I NEEDED VALVE COVERS RESEALED AND TO REPLACE REAR MAIN SEAL. (THE WORK WAS DONE THRU MY EXTENDED WARRANTY COMPANY). I RETURNED TO THE DEALER AND TOLD THEM ABOUT NOISE COMING FROM THE RIGHT FRONT END. THEY IN RETURN REPLACED RIGHT AND LEFT LOWER CONTROL ARM. WHEN I WENT TO PICK UP THE CAR FROM DEALER I NOTICED THAT THE NOISE STILL EXISTED AND INFORMED SERVICE AGENT BEFORE I LEFT THE DEALER'S LOT. THEY INFORMED ME THAT IT WAS A BAD STRUT LINK TO WHICH MY EXTENDED WARRANTY DID NOT COVER. AFTER DISCUSSING THE MATTER WITH ANOTHER MACHANIC (NOT DEALER), HE STATED THAT THE NAME OF THE PART WAS A STABILIZER NOT STRUT. AND NOT ONLY DID THE NOISE EXIST IN THE FRONT END, BUT THERE WAS A HISSING SOUND COMING FROM UNDER THE HOOD AND THAT THE OIL LIGHT BEGAN TO COME ON AND STAY ON. THE MECHANIC SUGGESTED THAT THE HISSING NOISE CAME FROM A PART THAT WAS PROBABLY DAMAGED BY BUD DAVIS CADILLAC WHEN REPAIRING VALVES AND SEALS. I THEN
AT 85,263 MILES THE CAR WOULD NOT SHIFT OUT OF 1ST GEAR. DEALERSHIP ANALYSIS WAS "TRANSMISSION COMING APART INTERNALLY". NO PARTS AVAILABLE FOR REPAIR. REQUIRED A NEW TRANSMISSION AT A COST OF $2997.86. THERE IS NO WAY A TRANSMISSION SHOULD COME APART WITH ONLY 85,000 MILES ON IT. 2ND MAJOR EVENT FOR THIS CAR.
THE CONSUMER IS EXPERIENCING THE FOLLOWING: THE ENGINE IS OVERHEATING/THERE'S A LOUD TAPPING SOUND, THE BRAKES ARE GRINDING ON THE RIGHT SIDE, THE POWER LOCKS AT TIMES WON'T UNLOCK/MUST PLAY WITH THE FLOOR SHIFTER, AND THE CLOCK WAS REPAIRED. THE DEALER SUGGESTED THAT NOTHING WAS WRONG WITH THE VEHICLE, IN REFERENCE TO THE ENGINE. SCC
THEIR ARE TO MANY PROBLEMS AND TRIPS TO THE DEALERSHIP TO LIST!!! I EXPERIENCED FOUR RECALLS AT ONCE ON JULY 25TH, 2002. THE TECHNICIANS ARE OBVIOUSLY INCOMPENTENT OR HAVE NO CLUE HOW TO FIX THIS VEHICLE CORRECTLY IN THE FIRST PLACE. I CALLED THE GM CUSTOMER SERVICE NUMBER GIVEN RUN AROUND. I SUFFERED A CATROSTROFIC ENGINE FAILURE AS A RESULT OF LOW COOLANT IN MY ENGINE WHEN FAILURES OCCURRED. LETTERS FROM GM STATE VEHICLES CAN SUFFER ENGINE DAMAGED OR ENGINE FAILURE AND THAT THEY WILL COVER THE LOSSES AND AT NO COST TO ME. I HAVE TO PAY FOR THE COST, TOTAL $1,700.71 FOR THE ENGINE COOLER TO BE REPLACED!! GM REFUSES TO COVER THE ENGINE COOLER DAMAGE!! CAR STILL IS NOT RUNNING RIGHT AND ENGINE SOUNDS HORRIBLE. THE SERVICE MANAGER GETS ON THE PHONE AND STARTS YELLING AT ME BECAUSE I HAVE A FILED A LOCAL LAWSUIT AGAINST THE DEALERSHIP AND GM. HE TOLD ME HE REFUSES TO HONOR MY WARRANTYS BOTH FROM THE RECALL WORK PERFORMED AND THE REPAIRS I HAD TO PAY FOR 12 MONTH/12,000 MILES WARRANTY. I HAVE NO COOPERATION FROM THE DEALERSHIP OR GM AND I'M STUCK WITH A LEMON NO ONE WANTS BECAUSE THE VALUE IS SO LOW COMPARED TO WHAT I PAID FOR THE CAR AND THE KNOWN PROBLEMS (LEMON) FOR THIS MAKE AND MODEL. THE BBB REFUSES TO HELP. THIS AGENCY IS EVERYONE'S LAST HOPE THAT OWNS A CATERA BECAUSE GM TREATS US LIKE DIRT AND REFUSES TO COVER THE ENGINE DAMAGES AND RELATED DAMAGES THAT OCCUR WHEN THESE FAILURES THAT THEY ACKNOWLEDGE FINALLY. PLEASE HELP US AS CONSUMERS AND INFORCE A MANDATORY RECALL ON
REAR BRAKE LIGHTS NOT WORKING. $145 TO REPAIR THIS IMPORTANT SAFETY ITEM THAT SHOULD NOT FAIL. SECONDARY AIR INJECTION VALVE AND LR OXYGEN SENSOR BAD CAUSING "CHECK ENGINE" LIGHT TO COME ON. $345 TO REPAIR THIS ITEM THAT SHOULD NOT FAIL. HAVE GONE THROUGH TWO SETS OF TIRES ON THIS VEHICLE AS A RESULT OF ABNORMAL WEAR TO THE INSIDE OF TIRES. DT
WHILE ATTEMPTING TO ACCELERATE FROM STOP, THE VEHICLE SEEMED LOCKED INTO HIGH GEAR. IT ACCELERATED SLOWLY AND WITH OUT WARNING. *JG TS
WHEN BRAKING, CONSUMER STATES' THERES A LOT OF VIBRATION IN VEHICLES AND STEERING WHEEL AND IN THE BODY OF VEHICLE. TOOK TO DEALER, DEALER STATES' CONTROL ARM BUSHINGS WERE BAD AND NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
CONSUMER STATES AIR BAG WARNING LIGHT ILLUMINATED. VEHICLE CHECKED BY DEALER WHO DETERMINED THAT THE SENSOR MODULE FAILED. *TS. CONSUMER HAS SINCE TRADED THE VEHICLE.*JB *DT
CRUISE CONTROL WAS ON (NOT ENGAGED BY DRIVER), NEEDED TO SLOW DOWN, TAPPED BRAKES, DIDN'T DISENGAGE, TURNED OFF SWITCH, DIDN'T DISENGAGE, STEPPED ON BRAKES 3-4 MORE TIMES HARDER, FINALLY DISENGAGED. DT
CONSUMER STATES THAT EVERY SIXTEEN MILES HAD TO CHANGES TIRES. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
CONSUMER STATED THAT THE ENGINE WAS REPLACED DUE TO BOTH TENSION BEARINGS AND TIMING BELT FAILURE, CONSUMER HAS SINCE SOLD THE VEHICLE. *YH
TIRES ARE WEARING PREMATURALY. CONSUMER FEELS CAUSE IS REAR MISALIGNMENT. VEHICLE HAS BEEN TO DEALER NUMEROUS TIMES FOR ALIGNMENT, AND PROBLEM KEEPS OCCURRING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
I WOULD LIKE TO KNOW WHY EVERY CADILLAC DEALER IN THE COUNTRY KNOWS THIS IS A PROBLEM, BUT GM WILL NOT OFFER A RECALL ON THE BELT/TENSIONER. THIS CAN LITERALLY CAUSE UPWARDS OF $5000 DAMAGE TO THE ENGINE. PLEASE ADVISE. *AK
TIMING BELT TENSIONER BROKE 800 MILES FROM HOME WHILE DOING 75 MPH ON THE INTERSTATE IN MISSOURI. WITH TRAFFIC, THERE COULD EASILY BEEN AN ACCIDENT. SEEMS TO BE A COMMON AND DANGEROUS PROBLEM. NLM
CONSUMER'S VEHICLE WAS REAR ENDED AND COLLIDED INTO ANOTHER VEHICLE. UPON IMPACT AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED. PLEASE PROVIDE FURTHER INFORMATION. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE VEHICLE EXPERIENCED A SLOW START WHEN BEING STARTED IN THE MORNING. THE DEALER REPLACED THE ALTERNATOR AND BATTERY BUT THE PROBLEM STILL EXISTS. THE BATTERY FAILED FOUR TIMES IN THREE DAYS. NLM THE VEHICLE STALLED (IN WHICH THE VEHICLE ROARED FOR A WHILE), AND MAY HAVE DERIVED FROM THE ENGINE CAMSHAFT DRIVE TIMING BELT, IDLER, TENSIONER PULLEYS, AND THE WATER PUMP. SCC
TIMING CHAIN BROKE WHILE DRIVING 35 MPH AND CAUSED VEHICLE TO SLOW DOWN TO A STOP IN TRAFFIC. VEHICLE WAS TOWED TO DEALER,AND INFORMED THAT THE CONDITION BLEW THE ENGINE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Complaints 1-50 of 163, newest first, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.