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2014 Cadillac ATS complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed May 22, 20145,445 milesNV

THERE HAS BEEN 2 OCCASIONS MY BRAND NEW CAR HAS STALLED AND LOST POWER. BOTH TIMES THE CAR HAS SAT FOR OVER AN HOUR. WHEN I GET INTO VEHICLE IT STARTS UP AND I TAKE OFF. WITHIN A MINUTE THE VEHICLE IS STALLING AND FAILS TO ACCELERATE. EACH TIME I HAVE TAKEN IT INTO CADILLAC AND THEY CAN'T FIND A PROBLEM BECAUSE IT DID NOT REGISTER IN THE COMPUTER SYSTEM NOR DOES A TEST DRIVE DISCOVER PROBLEM. THE REAL CONCERN IS IF I'M CROSSING AN INTERSECTION AND THE VEHICLE STALLS AND I'M IN AN ACCIDENT. I DON'T WANT TO BE A STATISTIC WAITING FOR GM TO FIND THIS PROBLEM. *TR

Engine
Filed Apr 17, 20147,250 milesTX

THE "CHECK ENGINE" INDICATOR CAME ON, SOON THEREAFTER, "STABILITRAK" AND "ENGINE POWER IS REDUCED" INDICATORS CAME ON. TEN MINUTES LATER, THE CAR SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. AFTER 10-15 MINUTES, THE CAR STARTED UP AGAIN WITH THE "CHECK ENGINE" LIGHT STILL ON. CAR WAS REPAIRED AT A CADILLAC DEALERSHIP. SERVICE REPRESENTATIVE ADVISED THAT IT WAS NECESSARY TO SOLDER SOME WIRES/TERMINALS BEHIND THE RIGHT REAR WHEEL WELL FENDER LINER. A SERVICE BULLETIN (PIE0291B) IDENTIFIED THIS PROBLEM. THIS SAME EXACT PROBLEM AROSE IN MID-FEBRUARY. THE REMEDY AT THAT TIME WAS TO REPLACE THE THROTTLE BODY. HOPEFULLY, THIS NEW REMEDY WILL WORK NOW THAT THERE IS A SERVICE BULLETIN TO ASSIST WITH THE DIAGNOSIS. *TT

Engine and Engine Cooling
Filed Mar 26, 20141,020 milesTX

I BOUGHT THIS CAR NEW ON 1/16/14. ON 2/19/14 THE ENGINE LIGHT CAME ON AND THE ENGINE LOST POWER. I TOOK IT TO THE DEALER AND THEY REPLACED A SENSOR ASSEMBLY. ON 3/18/14 THE SAME THING HAPPENED AND THE CAR LOST POWER. THE MILEAGE WAS ABOUT 1,500.. NOW I AM BEING TOLD THAT THERE IS A PROBLEM THAT THE ENGINEERS AT GM ARE LOOKING INTO BUT NO FIX IS IN SIGHT.. THE FIRST TWO TIMES I LOST POWER I WAS IN TOWN BUT IF THIS HAPPENED ON THE HIGHWAY IT COULD BE A REAL PROBLEM. I FEEL GM HAS A MAJOR PROBLEM AND THEY DO NOT WANT TO BE HONEST. I AM BEING TOLD NOTHING OTHER THEN THEY ARE WORKING ON THE PROBLEM. *TR

Engine
Filed Mar 14, 2014700 milesGA

WHILE DRIVING THE CAR AT ABOUT 15 TO 20 MILES AN HOUR THE CAR CAME TO A COMPLETE STOP. THERE WAS A TOTAL SHUT DOWN OF THE ELECTRICAL SYSTEM. THE EMERGENCY BLINKERS COULD NOT BE ENGAGED, THE CAR COULD NOT BE SHIFTED. THE CAR WAS TOWED INTO THE SHOP, THE DEALER ADVISED ME THE ENGINE FAILED AND A NEW ENGINE WAS PUT INTO THE CAR BY THE DEALER. WE HAVE OWNED THE CAR FOR TWO MONTHS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Cadillac ATS → · Every ATS year → · How the figures are calculated →