Page 5 of 5 · complaints 201–246 of 246

1999 Buick Regal complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Steering › Linkages › Tie Rod Assembly
Filed Oct 3, 2002KS

CONSUMER STATES THAT THE LEFT HAND SIDE TIE ROD HAD BROKE AND THE CONSUMER NEEDS TO REPLACE THE PART. CONTACTED DEALER AND THE DEALER IS AWARE OF THE PROBLEM BUT IS NOT WILLING TO DO ANYTHING. NLM

Visibility › Defroster/Defogger/Hvac System
Filed Sep 30, 2002MA

I HAVE HAD FIVE OR SIX FAILURES ON THIS PART ON MY TWO 1999 REGAL GS. WOULD OF BEEN MOR BUT I WAIT UNTIL DISPLAY FADES MORE UNTIL I REPLACE. DEALER IS AWARE. FACTORY IS AWARE. I HAVE EXTENDED WARRANTY, SO IT IS FREE. PEOPLE ON YOUE SITE HAD TO PAY $600.00. THIS WILL CAUSE AN ACCIDENT BECAUSE YOU CAN NOT TELL WHAT IS SET IN THE HVAC. IF YOU NEED A CONSTANT HEAT AND DEFOG YOU CAN NOT TELL. NO DISPLAY. HAVE TO PUT HAND TO TELL ON VENTS. GM IGNORING THE PROBLEM! NOT BEING ABLE TO TELL IF YOU ARE IN DEFOG IS A SAFETY ISSUE! MR

Parking Brake
Filed Jul 10, 2002AZ

CONSUMER STATES THAT THE VEHICLE WILL ROLL DOWN THE DRIVEWAY IF THE PARKING BRAKE IS PUSHED ALL THE WAY TO THE FLOOR, THE DEALERSHIP CAN NOT FIND ANY PROBLEM. *SLC

Suspension › Front › Wheel Bearing
Filed May 13, 2002CA

LEFT FRONT WHEEL BEARINGS BROKE OFF WHILE CONSUMER WAS DRIVING AT 35 MPH, AND LEFT FRONT WHEEL FELL OFF VEHICLE. CONTACTED DEALER. *AK

Visibility › Windshield Wiper/Washer
Filed Apr 27, 2002PA

THE NUT THAT SECURES THE DRIVERS SIDE WIPER ARM TO THE DRIVE SHAFT CAME LOOSE DURING A DRIVING RAIN STORM WHILE TRAVELING ON THE PA TURNPIKE. THE WIPERS WERE OPERATING ON THE HIGHEST SPEED. THE WIPER ARM FLEW OFF FROM THE DRIVE SHAFT AND CAME TO REST AGAINST THE DRIVERS SIDE VIEW MIRROR. DRIVERS VISION IMMEDIATELY AND SEVERELY IMPAIRED DUE TO THE HEAVY DOWNPOUR AND ONLY WITH GREAT DIFFICULTY AND CAUTION (NEGOTIATING THROUGH OTHER TRUCK/CAR TRAFFIC) WAS ABLE TO PULL OFF TO THE SIDE OFF THE ROAD. YOU WOULD EXPECT A NUT, SECURING SUCH A CRITICAL ITEM, WOULD BE DESIGNED NOT TO COME LOOSE. TURNPIKE SERVICE REATTACHED THE WIPER ARM AND NUT AT NO CHARGE.*AK

Wheels › Rim
Filed Apr 10, 2002CT

RIM FAILED, TIRE WAS NEW AND UNDAMAGED, MANUFACTURER ,PER DEALER, REFUSES TO ACKNOWLEDGE PROBLEM. *AK

Vehicle Speed Control
Filed Feb 22, 2002FL

WHILE DRIVING 60 MPH VEHICLE COMPLETELY SHUTSDOWN WITHOUT WARNING. ALSO WHEN PROCEEDING FROM A STOP VEHICLE WILL AT TIMES SURGE FORWARD, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Seat Belts › Front › Retractor
Filed Jan 10, 2002IL

WE HAVE HAD 6 INCIDENTS OF THE REAR SEAT BELT RETRACTORS LOCKING UP MAKING THEM UNUSABLE. THE FAILURES HAVE HAPPENED ON THE RIGHT AND LEFT SIDES. THIS LEAVES ONE OF OUR TWO CHILDREN USING THE CENTER LAP BELT, UNTIL REPAIRS CAN BE MADE. ONCE BOTH SHOULDER BELTS FAILED AT THE SAME TIME LEAVING US A SEATBELT SHORT. GM CLAIMS THIS IS THE ONLY BUICK IN CENTRAL IL. WITH THIS PROBLEM AND THEREFORE IT WILL COST APRX. 150.00 TO FIX EACH TIME. I FEEL THIS LEAVES MY CHILDREN AT RISK. THIS PROBLEM NEEDS ADDRESSED NATION WIDE AS I FEEL THIS MUST BE A DESIGN PROBLEM NOT JUST BAD LUCK.*AK

Equipment › Appliance › Air Conditioner
Filed Nov 13, 2001MI

ELECTRONIC CLIMATE CONTROL DISPLAY TOTALLY BLACK. DISPLAY STARTED TO LOOSE INTENSITY ABOUT 2 MONTHS PRIOR TO BECOMING TOTALLY BLANK. MODULE STILL SEEMS TO WORK FOR NOW. HOWEVER, OTHER THAN BY GUESSING, IT IS IMPOSSIBLE TO DETERMINE TEMPERATURE, AIR FLOW, FAN SPEED. I HAVE NOT YET GONE TO THE DEALER, BUT I AM GUESSING THIS WILL BE A VERY EXPENSIVE REPAIR, SINCE THE ENTIRE MODULE WILL PROBABLY HAVE TO BE REPLACED. *AK

Equipment › Appliance › Air Conditioner
Filed Sep 26, 2001CA

DIGITAL READOUT ON CLIMATE CONTROL CENTER HAS GONE BLACK. DEALER TELLS ME ONLY WAY TO REMEDY PROBLEM IS TO REPLACE ENTIRE COMPONENT, AT COST OF OVER $600.00. PROBLEM VERY WIDE SPREAD. BUICK REFUSE TO COVER REPAIR.*AK

Seat Belts › Front › Buckle Assembly
Filed Aug 17, 2001CA

WHILE ATTEMPTING TO PUT CHILD BACK IN SAFETY SEAT PULLED SEAT BELT TO SECURE CSS, AND THE SEAT BELT WOULD NOT UNLOCK/RELEASE.*AK

Seat Belts › Front › Buckle Assembly
Filed Aug 14, 2001GA

DRIVER SIDE SEAT BELT BUCKLE WILL NOT LOCK. CONSUMER HAS BEEN HAVING THIS PROBLEM WITH THE BELT FOR A YEAR. DID NOT HAVE NHTSA PHONE #. *AK *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 13, 2001WI

I WAS INFORMED BY THREE DIFFERENT MECHANICS THAT THESE PARTS SHOULD NOT FAIL. NO SAFETY DEFECT LISTED. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jun 26, 2001SC

WHILE PARKED IN A DRIVEWAY WITH ENGINE OFF, WITH A 7 YRS OLD CHILD IN VEHICLE, VEHICLE ROLL OUT OF THE DRIVEWAY INTO A NEIGHBOR YARD AND HIT A TREE. CHILD WAS WITHOUT INJURY, AND THE GEAR SHIFT WAS STILL IN PARKED POSITION. DEALER WAS NOTIFIED, AND REPLACED TRANSMISSION INTERLOCK SYSTEM. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK

Tires › Tread/Belt
Filed May 17, 2001GA

TREAD SEPARATION APPEARED ON ALL 4 TIRES ALMOST TO THE SAME DEGREE. I WAS NEVER NOTIFIED OF A RECALL ON THE DEFECTIVE TIRES. *AK (DOT NUMBER: M6X0BMWR 2 TIRESIZE: P2256016)

Suspension
Filed Apr 9, 2001TX

STEERING WHEEL VIBRATES WHEN DRIVING VEHICLE. DEALERSHIP IS AWARE OF THE PROBLEM.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 6, 2001MI

VEHICLE STALLS WHEN COMING TO A STOP. ALL LIGHTS ON DASH GO OUT. DEALER HAS REPLACED FUEL PUMP, CANNOT REMEDY PROBLEM. DIAGNOSTIC DONE, NO CODE GIVEN. TO DEALER TWICE, STALLED 4 TIMES SO FAR.*AK

Steering › Hydraulic Power Assist › Pump
Filed Mar 5, 2001TN

POWER STEERING PUMP IS DEFECTIVE. DEALER HAS BEEN NOTIFIED.*AK

Seat Belts › Rear/OtherCrash
Filed Feb 28, 2001MS

CONSUMER WAS REARENDED BY ANOTHER VEHICLE, HER SON WAS IN BACK SEAT AGE: 5 45 LBS WEARING LAP BELT, NO CHILD SAFETY SEAT. LAP BELT DID NOT RESTRAIN CHILD, AND WAS PROJECTED INTO BACK OF THE FRONT PASSENGER SEAT. CHILD WAS NOT INJURED. *AK *SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 14, 2001CT

BRAKES PULSATED: DEALER TURNED ROTORS @15,200 MI.(NO CHARGE) THE VEHICLE IS 9 MONTHS OLD AND I'VE HAD THE ROTORS TURNED. THE PULSATION RETURNED 12,000 MILES LATER, (NOW 8 MONTHS SINCE ROTORS WERE MACHINED.) ALONG WITH "TRACTION CONTROL" WARNING LITE, "ANTI LOCK BREAKS" LITE AND "SERVICE SOON" LITE. DEALER'S WRITTEN COMMENT: "CAUSE:.. SHORTED." DEALER REPLACED "E2320 BEARING AND HUB ASSMBLY, FRONT WHEEL- REPLACEMENT RIGHT. NO CHARGE." "FRONT ROTORS OUT OF ROUND-WORK DECLINED." WORK ON THE ROTORS WAS DECLINED BECAUSE THE DEALER AND GENERAL MOTORS WILL NOT WARANTY THE ROTORS. THE ASSISTANT SERVICE MGR SAID, "ROTORS GET HOT, SOMETIMES THEY WARP WHEN DRIVEN THROUGH PUDDLES." ON A GM RECORDED LINE A CUSTOMER RELATIONS AGENT SAID THAT IT IS NOT UNCOMMON FOR ROTORS TO BE TURNED EVERY 15000 MILES. IF THAT WERE THE CASE, I'LL NEED NEW ROTORS WHEN MY BREAK PADS FINALLY NEED REPLACING. THE DEALER NEVER CLAIMED THAT MY DRIVING IS AT FAULT. HE NEVER INDICATED EXCESSIVE WEAR ON THE BREAK PADS. MY CONTENTION IS GM INSTALLED INFERIOR ROTORS ON THIS VEHICLE, OR PERHAPS CALIPERS ARE STICKING WHICH MAY CREATE ENOUGH HEAT TO WARP THE ROTORS AND CAUSE THE SENSOR FAILURES I MENTIONED EARLIER. *AK

Tires
Filed Jan 22, 2001TX

MY GOODYEAR EAGLE LS TIRES (ORIGINAL TIRES) FAILED TO PASS THE STATE INSPECTION AT 16, 284 MILES. THE BUICK DEALERSHIP & DISCOUNT TIRE BOTH CONFIRMED THAT THE TREAD MEASURED LOWER THAN ACCEPTED STANDARDS AT 2/32 ON THE FRONT TIRES AND JUST BARELY PASSED AT 4/32 ON THE BACK. BOTH CONFIRMED IT WAS EVEN WEAR NOT CAUSED BY BAD ALIGNMENT. I COULD NOT BELIEVE MY TIRES HAD GOTTEN TO THE POINT OF BEING UNSAFE ON A NEW CAR WITH ONLY 16,284 MILES ON IT. I FEEL THE GOODYEAR TIRES GM USED THAT YEAR WERE NOT GOOD AND I FEEL THIS SHOULD BE INVESTIGATED ON OTHER CARS FROM THAT TIME PERIOD. I WAS FURIOUS I HAD TO SPEND $400 TO PURCHASE FOUR NEW TIRES WHEN I'D ROTATED THESE AND DID EVERYTHING THAT WAS REQUIRED OF ME. I'M JUST THANKFUL FOR THE STATE INSPECTIONS THAT BROUGHT THIS TO MY ATTENTION AND POSSIBLY SAVED ME FROM AN ACCIDENT FROM A BLOW OUT. I WOULD LIKE TO THINK I HAD SOME RECOURSE FOR THIS UNNECESSARY EXPENSE BUT DOUBT THAT I WILL. THANK YOU FOR YOUR INTEREST IN PUBLIC SAFETY.*AK (TIRESIZE: P225/60R16)( DOT NUMBER: TIRE SIZE: P225/60R16 )

Tires
Filed Jan 2, 2001FL

ORIGINAL EQUIPMENT ON A 1999, BUICK, REGAL AT CITY SPEEDS TIRE BLEWOUT DUE TO A CHUNK OF TREAD SEPARATING. GOODYEAR DEALER HAS BEEN NOTIFIED. *AK CONSUMER STATES THAT 3 TIRES FAILED DUE TO A PUNCTURE, PLUG FAILURE, AND TIRES HAD PROBLEMS KEEPING AIR PRIOR TO FAILURES, TIRES ARE GOODYEAR EAGLE. *SLC

Suspension › Front
Filed Sep 21, 2000FL

OUTER EDGE TIRE WEAR AND FEATHERING/CUPPING ON THREE SETS OF TIRES. DEALER REFUSES TO HELP BEYOND ALIGNMENT, STATES "NO PROBLEM FOUND". ALIGNED AND BALANCED ALL WHEELS 6 TIME SINCE NEW, CAR VIBRATES THROUGH SEAT AND STEERING COLUMN AT ALL SPEEDS OVER 15MPH, DIFFICULT TO CONTROL VEHICLE.( DOT NUMBER: )

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jul 26, 2000IL

FRONT DISC BRAKES HAVE RUSTED. VEHICLE HAS LESS 24,000 MILES. DEALER IS AWARE OF THE SITUATION. HOWEVER, REFUSES TO RESOLVE THIS MATTER BY REPLACING THE DISC. DEALER STATES THAT THEY WILL TURN THE DISC. PLEASE PROVIDE ANY FURHTER INFORMATION. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 20, 2000FL

VEHICLE HAS STALLED OUT 5 TIMES, ALL DIFFERENT SPEEDS AND CIRCUMSTANCES. ENGINE LOSES POWER, SPEEDOMETER GOES UP TO 120MPH. PROBLEM REPORTED TO DEALERSHIP 5 TIMES, UNABLE TO FIX OR FIND PROB. OCCURS EVERY 3-4 WEEKS.

Electrical System
Filed Jun 20, 2000KS

WHILE DRIVING DASH LIGHTS AND RADIO LIGHTS TURNED OFF AND ON. CONSUMER WAS UNSURE IF THE HEADLIGHTS AND THE TAIL LIGHTS WERE TURNING OFF AND ON. CONSUMER HAS CONTACTED THE DEALER. *AK *ML

Electrical System › Horn
Filed Jun 12, 2000CA

DIFFICULTLY HONKING HORN IN EMERGENCY,DEALER SAY IT WAS THE FAULT OF THE THICK AIR BAG AND NOTHING COULD BE DONE ABOUT IT.ET.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 15, 2000MI

ONGOING PROBLEM WITH ABS SENSOR LIGHT INTERMITTENTLY COMING ON, AND INDICATING ABS BRAKING FAILURE. VEHICLE BEEN IN DEALER'S SHOP ON FOUR OCCASIONS, AND PROBLEM IS REOCCURRING. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 18, 2000DC

CONSUMER IS BEING DENIED RECALL REPAIR 99V17, THE DEALER IS STATING THAT THIS PARTICULAR VEHICLE IS NOT INCLUDED. *SLC

Steering › Rack and Pinion
Filed Apr 7, 2000NC

CLUNKING FEEL IN STEERING AS IF LOOSE COMPONENT OR EXCESS FREEPLAY SOMEWHERE. ORIGINAL "RACK" WAS REPLACED, AND NOW 3000 MILES LATER, THE REPLACEMENT RACK IS GETTING LOOSE AND CAUSING THE CLUNKING. THERE'S A SERVICE ALERT WITHIN GENERAL MOTORS # 98-12, BUT CLEARLY THEY HAVEN'T SOLVED IT, SINCE REPLACEMENT UNITS SOON REDEVELOP THE PROBLEM. ISSUE ASIDE FROM THE ANNOYANCE OF CLUNKING IN THE STEERING GEAR, IS "WHEN IS SOMETHING GOING TO FALL OFF AND CAUSE LACK OF STEERING"? INCIDENTALLY, MY WIFE RECENTLY PURCHASED A '98 OLDS INTRIGUE, AND THEY JUST REPLACED HER STEERING RACK. WONDER HOW LONG IT WILL LAST? FEEL FREE TO CONTACT ME FOR MORE DETAILS. *AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Mar 23, 2000VA

POSSIBLE ENGINE FAILURE RESULTED IN AN EXPLOSION AND FIRE UNDER THE HOOD OF THE VEHICLE. NLM

Unknown or Other
Filed Jan 11, 2000MO

CONSUMER HAS BEEN UNABLE TO OBTAIN A FIX FOR RECALL FOR DRIVERS SIDE CARPET WHICH HAS COME UNDONE WHICH CAN SNAG A FEMALES SHOE CAUSING HER TO TRIP. NLM CONSUMER STATES AFTER SEVERAL ATTEMPTS TO HAVE THE PASSENGER SIDE DOOR LOCK REPAIRED AT SEVERAL DEALERS AND BEING TOLD THEY COULD NOT REPAIR THE LOCK, SEVERAL INDEPENDENT MECHANIC CLAIM THE PROBLEM IS THE AUTOMATIC SWITCH WHICH WILL NOT SPRING THE LOCK BACK COMPLETELY TO ALLOW THE DOOR TO BE OPENED, IT REMIANS IN THE LOCK POSITION, CONSUMER WAS ADVISED BY MECHANIC THEY CAN NOT CORRECT THE PROBLEM BECAUSE THE VEHICLE IS STILL UNDER WARRANTY , GM MECHANICS CLAIM THEY DO NOT NOT WHAT THE PROBLEM IS. *JB

Vehicle Speed ControlCrash
Filed Jan 3, 2000PA

WHILE BACKING VEHICLE OUT IT ACCELERATED BACKWARDS INTO TRAFFIC. TOOK VEHICLE TO DEALER & WAS PLACED ON DIAGNOSTIC MACHINE. NOTHING FOUND. WOULD ONLY HAPPEN WHEN IN REVERSE. BEEN TO DEALER TWICE FOR PROBLEM & EACH TIME NOTHING WAS FOUND WRONG. EACH TIME IT HAPPENED FOOT WAS ON BRAKES. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Nov 22, 1999FL

WHILE DRIVING VEHICLE AT VARIOUS SPEEDS, THE OUTSIDE MIRROR ON DRIVER'S SIDE WOULD FLICKER OR VIBRATES. HAD NO CLEAR VISION OF OTHER VEHICLES IN MIRROR. BEEN TO DEALER TO REPLACE SIDE MIRRORS. NOT SATISFIED. HAVING THE SAME PROBLEM WITH REPLACEMENT MIRRORS. CUSTOMER SERVICE REPRESENTATIVE SAID ALL 99 BUICKS MIRRORS ARE LIKE THAT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 26, 1999NH

WHEN APPYLING BRAKES THEY ARE NOISY DUE TO WARPED REAR ROTORS WHICH HAD TO BE GROUNDED OR QUICKLY FIXED. PLEASE GIVE ANY FURTHER DETAILS. *AK

Electrical System › Horn
Filed Oct 20, 1999NY

THE HORN IS VERY HARD TO PUSH, AND WON'T SOUND WHEN PRESSING THE HORN BUTTONS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 12, 1999IL

RECALL REPAIR REFUSED BY DEALERSHIP (99V-170). YH

Electrical System › Horn
Filed Sep 30, 1999OH

DESIGN OF THE HORN IS DIFFICULT TO LOCATE WHILE DRIVING AND IS HARD TO BLOW QUICKLY. YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Sep 22, 1999NY

WHILE DRIVING AT 45 TO 50 MPH HIT ANOTHER VEHICLE ON THE LEFT SIDE. CONSUMER APPLIED THE BRAKES, BUT VEHICLE WAS SWERVING TO THE LEFT AND RIGHT. AND THERE WASNO POWER STEERING. *AK

Air Bags › Frontal
Filed Sep 2, 1999IN

WHILE DRIVING AT 25 MPH VEHICLE T- BONE ON THE SIDE, AND THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGD DIDN'T DEPLOY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 31, 1999GA

CONSUMER CONTACTED THE DEALER REGARDING RECALL NUMBER 99V170000 /MANUFACTURER'S RECALL 99033, ABS BRAKES. DEALER REFUSE D TO CORRECT RECALL. *AK

Electrical System › Horn
Filed Aug 16, 1999PA

DUE TO THE AIR BAG ASSEMBLY LOCATED IN THE STEERING WHEEL, DRIVER HAS TO PUSH THE HORN ONLY WHERE THE PICTURE IS OFF THE HORN, IN AN EMERGENCY THIS CAN BE A PROBLEM BECAUSE CONSUMER HAS TO LOOK TO SEE EXACTLY WHERE IT IS. *AK

Structure › Body › Bumpers
Filed Jul 27, 1999KY

REAR BUMPER BOTTOM LEFT SIDE CAME APART. YH

Steering › Hydraulic Power Assist System
Filed Jul 20, 1999KS

WHEN DRIVING AT ANY SPEED AND MAKING A TURN, TIRES FELT LIKE THEY WERE IN WATER. ALSO POWER STEERING FELT LOOSE. *AK

Suspension
Filed Jun 8, 1999FL

VEHICLE "SHAKES" ON SMOOTH ROADS, PITCHED ROADS, ON CURVED ROADS.

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Feb 1, 1999CA

SPEAKERS FAILED. NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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