Page 4 of 5 · complaints 151–200 of 246

1999 Buick Regal complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 15, 2004AL

CONSUMER APPLIED THE BRAKES AND PEDAL WENT TO THE FLOOR. VEHICLE CONTINUED TO ACCELERATE. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO DRIVE IT TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT WHEEL SPEED SENSOR NEEDED TO BE REPLACED. *AK THE VEHICLE'S TTACTION CONTROL LIGHT WAS ILLUMINATING INTERMITTENTLY. *NM

Electrical System › Ignition › Switch
Filed Oct 12, 200491,200 milesNC

WHEN USING THE TURN SIGNALS, THE VEHICLE STALLED. THE OWNER TOOK THE VEHICLE TO THE DEALER WHO TOLD THE OWNER THAT IT WAS THE IGNITION SWITCH THAT WAS CAUSING THE DEFECT. PROVIDE FURTHER DETAILS. *JB

Power Train › Automatic Transmission
Filed Oct 6, 2004100,000 milesCA

THE TRANSMISSION WAS FOUND TO BE DEFECTIVE AFTER GOING BACK TO THE DEALER NUMEROUS TIMES AND NO DEFECTS WERE FOUND. *JB THE RIGHT REAR FOG LIGHT FELL OUT. *JB

Electrical System › Ignition › Switch
Filed Oct 5, 2004MO

I MENTION THIS BECAUSE OF A POSSIBLE SAFETY HAZARD WHERE IT SEEMS A FIRE COULD START QUITE EASILY. AFTER GIVING A LOCKSMITH A FEW HUNDRED DOLLARS TO CHANGE A 1999 REGAL IGNITION CYLINDER, THE FOLLOWING MALFUNCTION CONTINUES. ABOUT 80% OF THE TIME I CANNOT TURN THE IGNITION TO THE OFF POSITION. THE KEY CANNOT BE PULLED OUT UNTIL I AM ABLE TO GET THE IGNITION INTO THE OFF POSITION. IT SEEMS THAT THERE IS NOT ENOUGH OR TO MUCH VOLTAGE GOING TO THE IGNITION SECURITY SYSTEM CAUSING THE IGNITION TO LOCK UP. RECENTLY I HAVE DISCOVERED THAT THERE IS A SECURITY SWITCH RIGHT BEHIND THE KEY CYLINDER THAT IS MALFUNCTIONING. IT CONSISTS OF A SMALL STEEL PLUNGER TYPE BUTTON THAT IS SUPPOSE TO DEPRESS WHEN THE VEHICLE IS PLACED IN PARK. I FOUND OUT THAT IT IS VERY EXPENSIVE FOR THE DEALER TO REPLACE. THEREFORE I DRILLED A HOLE ABOUT THE SIZE OF A SILVER DOLLAR UNDER THE STEERING WHEEL COLLAR. WHEN I TURN THE CAR OFF, I NEED TO PLACE MY FINGER IN THE HOLE AND PRESS THIS BUTTON WHICH ALLOWS ME TO TURN THE KEY INTO THE OFF POSITION. I NOTICED THAT THIS SWITCH BECOMES EXTREMELY HOT. I WOULD THINK THE DEALER WOULD CORRECT THIS WITHOUT COST SINCE IT SEEMS OBVIOUS TO BE A MANUFACTURED BAD DESIGN AND A SAFETY HAZARD. I HAVE RECEIVED QUITE OF FEW REPLIES FROM BUICK CUSTOMERS EXPRESSING THE SAME PROBLEM SINCE POSTING THIS ISSUE ON THE WEB.*AK

Electrical System › Ignition › Switch
Filed Oct 1, 200457,454 milesUT

IGNITION KEY SWITCH GOES OUT WHEN THE TURN SIGNAL IS TURNED ON. ALSO, ENGINE FAILS. THE DESIGN OF THE KEY SWITCH IS FAULTY.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 20, 200492,000 milesMI

THE PLASTIC INTAKE MANIFOLD MELTED BETWEEN EGR PORT AND WATER JACKET. THIS ALLOWED COOLANT TO FLOOD THE MOTOR. THREE WEEKS AFTER THIS $1200 REPAIR I SPUN A ROD BEARING PROBABLY. $2700 LATER. *AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 7, 200460,000 milesPA

THE VEHICLE BRAKE LINE AND FUEL LINE RUSTED. AS A RESULT THE BRAKES FAILED COMPLETELY. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Wheels › Rim
Filed Aug 25, 200440,000 milesMI

ALL FOUR RIMS ARE PEELING AND BREAKING INTO PIECES , CREATING POCKETS THAT TRAP DIRT AND DEBRIS. THIS MAKES IT IMPOSSIBLE TO ALIGN THE TIRES.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 4, 2004MO

ON JULY 31, 2004 I ATTEMPTED TO START MY 1999 BUICK REGAL FOR THE FIRST TIME THAT DAY AND IMMEDIATELY NOTICED A TAPPING NOISE COMING FROM UNDER THE HOOD ALONG WITH A FOUL ODOR THAT DID NOT SMELL LIKE ANTIFREEZE. THE LOW COOLANT LIGHT ON, THOUGH I HAD JUST FLUSHED AND REFILLED THE RADIATOR JUST 3 MONTHS BEFORE. WHILE ATTEMPTING TO GET THE CAR TO THE REPAIR SHOP, IT DIED AND WOULD NOT START AGAIN. I WAS LATER INFORMED THAT A DEFECT COMMON TO THIS ENGINE HAD CAUSED THE PROBLEM; THE UPPER INTAKE MANIFOLD IS MADE OF PLASTIC AND HAD BROKE, ALLOWING COOLANT TO ENTER THE ENGINE. JUST TO REPLACE THE MANIFOLD IS GOING TO COST ME $652. AND THE EXTENT OF THE ENGINE DAMAGE CAN ONLY BE DETERMINED AFTERWARDS. I DO NOT UNDERSTAND HOW THE MANUFACTURER COULD BUILD SUCH AN EXPENSIVE, SUPPOSEDLY "LUXURY" VEHICLE WITH SUCH A CHEAP PART THAT THEY KNOW WILL EVENTUALLY FAIL WITHOUT WARNING AND END THE LIFE OF THE VEHICLE OR REQUIRE VERY HIGH REPAIR BILLS. IT IS JUST THEIR DECEPTIVE WAY OF MAKING THEIR VEHICLES DISPOSABLE AND RIPPING OFF THE CONSUMER. THIS IS THE 3RD BUICK I HAVE OWNED AND I'VE ALWAYS PRAISED THE BUICK NAME, BUT THEY'VE JUST LOST A CUSTOMER!! SOMETHING SHOULD BE DONE ABOUT THEIR DECEPTIVE MANUFACTURING PRACTICES.*AK

Steering › Rack and Pinion › Rack
Filed Jul 26, 200469,500 milesVA

ONE OWNER CAR, WELL MAINTAINED AND SAFELY DRIVEN. 70000 MILES. WHILE DRIGING CAR, STEERING LOCKED UP DURING LEFT AND RIGHT TURNS. STEERING POPPED"OUT OF POSITION SEVERAL TIMES. VERY HAZARDOUS TO DRIVE. MECHANIC WAS A SHORT DISTANCE AWAY, HOWEVER TY THE TIME I GOT THERE, THE STEERING WHEEL WAS POSITIONED AT THE 4 O'CLOCK POSITION WIHILE DRIGIN STRAIGHT AHEAD. MECHANIC STATED THE ONLY OTHER CAR THAT HE HAD SEEN A RACK FAIL ON SO EARLY WAS A '97 BUICK REGAL. UNDERSTAND THERE WAS A RECALL THAT ENEDED IN 1998.*AK REPAIR TO REPLACE RACK, $800. ADDITIONAL COST OF $350 AT DEALER TO FIX AIRBAG WARNING LIGHT. DEALER MAINTAINS INCORRECT REPAIR TO RACK CAUSED THIS PROBLEM IN THE STEERING WHEEL. OLD PART IS NOT AVAILABLE. THIS WAS A SERIOIUS HAZARD!

Visibility › Power Window Devices and Controls
Filed Jul 13, 2004MD

SIMULTANEOUS FAILURE OF BOTH MOTORS IN POWER WINDOWS IN DRIVER AND FRONT SEAT PASSENGER OF 1999 BUICK REGAL, CAUSING SUDDEN DROP OF WINDOWS. BOTH WERE REPLACED BY DEALER AT COST TO OWNER OF $1,100. NO EXPLANATION WAS PROVIDED BY DEALER AS TO REASON FOR THIS EXTRAORDINARY OCCURENCE OTHER THAN STATING THAT REPLACEMENT WAS NOT UNDER EXPIRED WARRANTY. THE SUDDEN DROP OF THE WINDOWS WAS HIGHLY DANGEROUS DUE TO ITS DISTRACTION FACTOR, INABILITY TO REPEL INCLEMENT ELEMENTS, ETC.*AK

Engine and Engine Cooling › Cooling System
Filed Jun 14, 200469,246 milesNC

[XXX] [XXX] SUBJECT: OWNER COMPLAINT MY VEHICLE: 1999 BUICK REGAL [XXX] MESSAGE: ON 05/15/04, MY CAR SERVICE ENGINE SOON INDICATOR CAME ON. THE CAR WAS RUNNING ROUGH AND WHITE SMOKE WAS COMING FROM THE EXHAUST. I HAD THE CAR TOWED TO AN AUTHORIZED GM DEALER. AFTER $1,226.35 I WAS TOLD THE PROBLEM WAS THE UPPER INTAKE MANIFOLD HAD LEAKED ANTIFLUID INTO THE ENGINE. UPON CLOSE INSPECTION, THE TECHNICIAN AND I NOTICE THAT THE UPPER INTAKE HAD CORRODED BADLY CAUSING IT TO LEAK. THE UPPER INTAKE IS MADE FROM SOME KIND OF BLACK PLASTIC, THAT LAYERS OF IT COMES OFF WITH A SLIGHT WIPE OF MY FINGER. THIS IN MY OPINION IS A DESIGN FLAW. NOW MY ENGINE IS RUIN. THE ENGINE SERVICE INDICATOR IS STILL ON BECAUSE OF INTERNAL ENGINE PROBLEMS CAUSED BY THE CORRODED INTAKE MANIFOLD. I HAVE ONLY 69,000 MILES ON THE CAR; THEREFORE THIS PLASTIC CORROSION MUST HAVE STARTED THOUSANDS OF MILES EARLIER. I BELIEVE GENERAL MOTORS (BUICK) SHOULD CORRECT THIS PROBLEM AS SOON AS POSSIBLE AND COMPENSATE THEIR CUSTOMERS WHO HAVE HAD THIS DESIGN FLAW PROBLEM. IF YOUR ENGINEERS WISH TO INSPECT THE CORRODED INTAKE MANIFOLD, PLEASE ADVISE AND I WILL SEND IT TO THEM. PLEASE NOTE, GM REFUSED TO ACKNOWLEDGE OR CORRECT THIS PROBLEM AT GM EXPENSE. [XXX] [XXX] [XXX] [XXX] [XXX] *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine and Engine Cooling › Engine
Filed Jun 4, 200437,111 milesNY

WHEN DRIVING AT ANY SPEED CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT ENGINE FAILED. CONSUMER WILL HAVE THE MECHANIC REPLACE THE ENGINE. *AK PRIOR TO THE ENGINE FAILURE THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES BECAUSE THE CONSUMER NOTICED THAT OIL WAS LEAKING ONTO HER DRIVEWAY.

Steering › Rack and Pinion
Filed May 11, 200473,800 milesMI

WHEN TRYING TO MAKE A RIGHT TURN POWER STEERING FAILED, MAKING IT DIFFICULT FOR DRIVER TO TURN THE STEERING WHEEL. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED RACK AND PINION. *AK MANUFACTURER HAS RECALLED SOME MODELS FOR THIS PROBLEM, BUT DIDN'T COVERED CONSUMER'S. IN ADDITION, STEERING FAILED WHEN DRIVER WAS MAKING A RIGHT TURN IN A PARKING LOT. *LA

Structure › Body
Filed Mar 30, 2004NY

I HAVE OWNED THIS CAR LESS THAN ONE YEAR AND AM EXPERIENCING EXTREME PAINT (DARK BLUE COLOR) FLAKING. THE FLAKING OF PAINT IS OCCURRING AROUND ALL PARTS OF THE CAR INCLUDING DOORS, ABOVE WHEELS, BACK QUARTER PANEL, TRUNK, AND HOOD. THE CAR HAS 80,000 MILES AND HAS BEEN WELL MAINTAINED--GARAGE KEPT, WASHED WEEKLY, AND ROUTINELY HAS OIL CHANGE AND CHECK UPS. THIS SEEMS TO BE A PROBLEM WITH THE MANUFACTURES PAINT.*AK

Steering › Rack and Pinion
Filed Feb 19, 2004102,000 milesNY

WHEN MAKING A LEFT TURN AT LOW SPEEDS, THE VEHICLE LOST POWER STEERING. *AK THE CONSUMER STATED THERE WAS A RECALL REGARDING THE STEERING ISSUE, HOWEVER THE RECALL STOPPED AT THE 1998 MODELS. *JB

Steering
Filed Feb 17, 20045,000 milesOH

INTERMITTENTLY WHILE DRIVING AT LOW SPEEDS, IT WAS DIFFICULT TO TURN THE STEERING WHEEL TO THE LEFT. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED. *AK

Steering › Hydraulic Power Assist System
Filed Jan 22, 200455,000 milesMA

MY 1999 BUICK REGAL LS CONTINUES TO DEMONSTRATE AN OCCASIONAL POWER STEERING FAILURE. THE FAILURE OCCURS WITH A FIRST START/COLD START OR AFTER THE VEHICLE HAS BEEN SITTING FOR A PERIOD OF TIME AFTER BEING OPERATED. THE PROBLEM IS A LACK OF "POWER STEERING" WHEN TURNING TO THE LEFT, I.E. WHEN PULLING OUT OF A PARKING SPACE IN A PARKING LOT AND A HARD LEFT TURN IS REQUIRED. THE SITUATION IS NEGATED AFTER THE STEERING WHEEL IS RETURNED TO A STRAIGHT POSITION OR FULL RIGHT POSITION. THIS OCCASIONAL FAILURE HAS BEEN ONGOING FOR MORE THAN 40,000 MILES BUT HAS BEEN MORE FREQUENT WITH THIS WINTER'S EXTREME COLD WEATHER. MY VEHICLE CURRENTLY HAS 99,000+ MILES. THE RECENT RECALL BY GM OF 1996-1998 REGALS FOR THIS SAME PROBLEM HAS PROMPTED MY REPORTING OF THIS FAILURE WITH MY VEHICLE.

Steering › Rack and Pinion › Rack
Filed Jan 21, 2004104,000 milesFL

HAD TO REPLACE THE RACK ON THE POWER STEERING SYSTEM TODAY DUE TO STEERING DIFFICULTY AND LEAKAGE. THE VEHICLE ONLY HAS 104K MILES. REPAIR COST BY A BUICK DEALERSHIP WAS APPROXIMATELY $1400.00.*AK

Steering › Rack and Pinion › Rack
Filed Jan 17, 200446,956 milesNJ

1999 REGAL WITH 47,000 MILE HAS DEVELOPED A CLANKING NOISE FROM STEERING WHEEL WHEN MAKING LEFT TURN SAME PROBLEM NOW EXIST WHEN MAKING RIGHT OR LEFT TURN. DELIVERY DATE ON SERVICE ID IS 28 OCT 98. YET THIS MODEL IS NOT LISTED IN LASTEST POWER STEERING RECALL - THE DESCRIPTION OF MY PROBLEM IS DUPLICATED IN THIS LATEST RECALL. *CB

Service Brakes, Hydraulic
Filed Jan 15, 200430,574 milesPA

MY WIFE?S 99 BUICK REGAL, WITH LESS THAN 31,000 MILES, BOUGHT NEW 12/99, SUDDENLY STARTED TO LOSE BRAKE FLUID DURING THE FIRST WEEK OF SEPTEMBER. WE COULD SEE NO OBVIOUS LEAKS BUT EACH TIME WE TEST DROVE THE CAR, A SMALL AMOUNT OF BRAKE DISAPPEARED FROM THE MASTER CYLINDER RESERVOIR. SINCE THE WARRANTY ENDED LAST DECEMBER, I CALLED GM SPECIAL POLICY ADJUSTMENT PROGRAM AND I WAS ADVISED TO TAKE THE CAR TO THE CLOSEST LOCAL GM DEALERSHIP AND HAVE THE PROBLEM DIAGNOSED SO REPAIR REQUIREMENTS AND COSTS COULD BE DETERMINED FOR ANY POSSIBLE SPECIAL ADJUSTMENT. I CALLED THE LOCAL SUN DEALER ON 9/4, BUT I WAS POLITELY TOLD DON?T COME HERE BECAUSE I DIDN?T BUY THE CAR THERE AND THEY DIDN?T WANT TO GET INVOLVED IN ANY CROSS WARRANTY ISSUES (DESPITE THE FACT THAT I WAS WILLING TO PAY FOR THEIR TIME). I TOOK OUR BUICK TO A TRUSTED LOCAL REPAIR CENTER AND IT WAS PROMPTLY DETERMINED THERE WAS A RUSTED AND LEAKING METAL BRAKE LINE, OTHER SEVERELY RUSTED (BUT NOT LEAKING) BRAKE LINES AND SEVERELY PITTED, CORRODED AND RUSTED REAR BRAKE ROTORS. THE PRIVATE GARAGE REPLACED THE RUSTED & LEAKING BRAKE LINES, REAR ROTORS & BRAKE PADS FOR A TOTAL COST OF $412.31. ALL REPLACED PARTS WERE GIVEN TO ME AT MY REQUEST. ON 9/6 I FULLY DOCUMENTED WHAT HAD TRANSPIRED AND SUBMITTED IT TO BUICK?S ONLINE CUSTOMER RELATIONS, AND WAS ASSIGNED REQUEST # 1-137192830. I WAS TOLD VIA EMAIL BUICK?S GM SPECIAL POLICY ADJUSTMENT PROGRAM WOULD FOLLOW UP. ON 9/11 I SPOKE WITH A GM'S SPECIAL POLICY ADJUSTMENT PROGRAM PERS

Electrical System › Ignition › Switch
Filed Nov 25, 200374,000 milesTN

IGNITION SWITCH FAILURE DURING VEHICLE OPERATION, ON THE ROAD. MULTIPLE TIMES. *LA

Wheels
Filed Nov 18, 200340,000 milesMI

EXTERIOR MIRROR GLASS VIBRATES WHILE DRIVING CAUSING BLURRED VISION. HAD ONE SIDE REPLACED UNDER WARRANTY. 6 MONTHS LATER, BOTH SIDES DO IT. IMPOSSIBLE TO SEE CLEARLY!!! CHROME COATING ON WHEELS PEELING OFF. PIECES WILL STICK TO THE ABS SENSOR CAUSING FAULT. ONE OCCASION IT MADE BRAKES FAIL ALMOST CAUSING ACCIDENT. *LA

Steering › Rack and Pinion
Filed Nov 5, 2003FL

WHILE MAKING A LEFT TURN AND WITHOUT WARNING, THE STEERING WHEEL LOCKED UP, THE AND VEHICLE WOULD NOT TURN AT ALL. THE DRIVER DROVE THE VEHICLE TO DEALERSHIP. THE MECHANIC REPLACED THE RACK AND PINION. *AK (MAKING LEFT TURNS WERE VERY HARD AND STIFF) THE CONSUMER AVOIDED AN ACCIDENT BY TURNING RIGHT. THE RACK AND PINION WAS BINDING AND WAS REPLACED. *SCC *JB

Steering › Rack and Pinion
Filed Sep 24, 200333,500 milesIA

IN THE WATERLOO COURIER OF 9/23/03 IT WAS REPORTED THAT THE FEDERAL GOVERNMENT IS INVESTIGATING A POSSIBLE STEERING DEFECT IN GM VEHICLES. THE PROBLEM DESCRIBED INVOLVED DIFFICULTY IN STEERING WHEN MAKING LEFT TURNS. THIS HAPPENED TO ME AND MY DAUGHTER (WHO WAS DRIVING MY CAR AT THE TIME) ON SATURDAY, SEPTEMBER 13, IN CEDAR FALLS, IOWA. WE WERE ABLE TO DRIVE THE VEHICLE (1999 BUICK REGAL) BACK TO WAVERLY TO JERRY ROLING'S DEALERSHIP. ON MONDAY, SEPTEMBER 15, I WAS INFORMED THAT THE RACK AND PINION (SP?) HAD GONE OUT AND NEEDED TO BE REPAIRED. BECAUSE THE GM DEALERSHIP WAS GOING TO CHARGE APPROX. $400 MORE THAN MY REGULAR MECHANIC, I HAD THE CAR TRANSFERED TO GARRY'S TIRE IN WAVERLY WHERE THE WORK WAS DONE. I PICKED UP MY CAR ON TUESDAY, SEPTEMBER 16. I THOUGHT I SHOULD REPORT THIS INCIDENT TO YOU EVEN THOUGH THE 1999 REGAL WAS NOT ONE OF THOSE LISTED IN THE ARTICLE.

Engine and Engine Cooling › Engine
Filed Sep 23, 200344,000 milesMN

THIS VEHICLE FREQUENTLY STALLS. IT JUST STOPS RUNNING. IT HAPPENS ON THE FREEWAY, AT INTERSECTIONS, AND ON CITY STREETS. IT HAS BEEN DOING THIS FOR SEVERAL MONTHS. THE DEALER HAS HAD THIS VEHICLE ON THREE SEPERATE OCCASIONS, AND HAS NOT BEEN ABLE TO FIX IT.

Vehicle Speed Control › Accelerator Pedal
Filed Sep 23, 200370,000 milesTX

A CLIP THAT HOLDS THE ACCELERATOR PEDAL IN POSITION FELL OFF. THE VEHICLE WOULD NOT ACCELERATE UNTIL THE PEDAL WAS RETURNED TO ITS PROPER POSITION AND THE CLIP WAS REPLACED. I FEEL THERE NEEDS TO BE A BETTER RETENTION MECHANISM TO HOLD THE ACCELERATOR PEDAL IN POSITION. THIS COULD BE A MAJOR SAFETY CONCERN IF THIS FAILURE WERE TO OCCUR DURING A PASSING MANUEVER OR OTHER CIRCUMSTANCES.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Sep 10, 200330,574 milesPA

SUDDEN LOSS OF BRAKE FLUID DUE TO PREMATURE RUSTING OF METAL BRAKE LINES. BRAKE WARNING LIGHT CAME ON, BRAKE PEDAL WENT MUSHY, SOME DIFFICULTY IN STOPPING VEHICLE. SUBSEQUENT EXAMINATION REVEALED METAL BRAKE LINES SEVERELY RUSTED IN THREE PLACES, ONE RESULTED IN SAID LOSS OF FLUID. *JB

Unknown or Other
Filed Sep 4, 200360,000 milesWI

THE FRONT BRAKES FAILED TO RELEASE. THE PADS WERE NOT WORN, HOWEVER, THEY WERE UNGLUED.*AK. THE DEALER INFORMED THE CONSUMER THE GLUE ON THE BRAKES WAD DEFECTIVE. *JB

Engine and Engine Cooling › Engine
Filed Sep 3, 2003FL

AUTO DESIGN DEFECT IS BILKING CONSUMERS AND HURTING ECONOMY.*MR THE ENGINE WARNING LIGHT ILLUMINATED WITHOUT THERE BEING A PROBLEM. THE CONSUMER MENTIONED THE WARNING LIGHTS WERE NOT DOING THEIR JOB. INSTEAD OF WARNING THE DRIVER, IT'S COSTING THEM MONEY TO GET THEM TURNED OFF EACH TIME. THE CONSUMER WOULD LIKE TO KNOW WHAT CAUSED THE PROBLEM AND WHY HAS IT NOT BEEN FIXED YET? *PH *JB

Wheels
Filed Jul 25, 2003MI

THREE TIRES WERE REPLACED BECAUSE THE ALUMINUM WHEELS CAUSED THE TIRES TO LEAK. *AK *SCC *JB

Visibility › Defroster/Defogger/Hvac System
Filed Jul 23, 200345,000 milesWI

THE HVAC (TEMPERATURE CONTROL PANEL) STARTED FADING IN AND OUT, AND THEN EVENTUALLY WENT BLANK. SEEMS TO WORK FINE. BUT CANNOT TELL WETHER THE DEFROST ETC. IS SET AT AND WHAT TEMPERATURE THE HEAT OR AIR IS SET AT. TOOK TO DEALER, WAS TOLD WOULD COST $600.00 TO FIX. I ALSO HAVE TROUBLE WITH WATER COMING INTO THE CAR ON THE FRONT PASSENGER SIDE ON FLOOR. HAVE BEEN TOLD THAT IT MAY BE DRAINING IN FROM UP UNDER WINDSHIELD WASHERS. ALSO, HAD TO REPLACE ALL FOUR EAGLE LS TIRES. I HAD TERRIBLE VIBRATION, TOOK INTO SHOP AND WERE TOLD THAT THEY WERE UNSAFE TO DRIVE.*AK

Steering
Filed Jul 18, 200389,477 milesCA

THE VEHICLE SWAYED LEFT TO RIGHT WHILE DRIVING, AND THE STEERING WHEEL WAS HARD TO CONTROL. *JB THERE WAS A CLUNK IN THE STEERING WHEEL WHICH CAUSED BY THE UNDERTORQUED STEERING GEAR BOLTS. THE STEERING SHAFT WAS LOOSE AND WAS REPLACED BY THE DEALER. *TS(SEE ANNOTATION - M. JORDAN) *TS. ALSO THE ENGINE FAILED TO TURN OVER, THE DEALER REPLACED THE ALTERNATOR AND FOUND THE NO VOLTAGE ON THE BATTERY, THE TRANSMISSION JUMPED WHEN IT WAS PUT INTO GEAR, THE DEALER FOUND THE SHAFT FOR THE 4TH GEAR WORN, THE VEHICLE PULLED TO THE SIDE, THE RACK AND PINION WAS REPLACED, THE OIL PAN AND FRONT MOTOR MOUNT WAS REPLACED

Steering › Rack and Pinion
Filed Jul 10, 200389,000 milesMI

SEVERE CLUNKING NOISE UNDER HOOD WHEN TURNING WHEEL. AFTER TAKING CAR TO VARIOUS MECHANICS, IT WAS A UNANIMOUS CONSENUS THE RACK & PINION NEEDED REPLACEMENT. *AK

Engine and Engine Cooling › Engine
Filed Jul 3, 200373,000 milesNY

THE INTAKE MANIFOLD FAILED, WHICH CAUSED THE ENGINE TO FAIL. PH. THE ENGINE BLOCK AND WATER PUMP HAD TO BE REPLACED. *JB

Engine and Engine Cooling › Engine › Gasoline
Filed May 28, 200361,900 milesCA

MY BUICK REGAL 3.8 1999 HAS STALLED WHILE RUNNING AT SPEED 5 TIMES IN THE PAST FIVE DAYS. THE DEALE, THOMPSON BUICK, PLACERVILLE CA SAID THAT THEY COULD DO NOTHING SINCE IT IS AN INTERMITANT PROBLEM. I SHIFT INTO N AND THEN TURN THE KEY TO START WHILE STILL TRAVELING AND IT USUALLY STARTS.

Seat BeltsCrash1 injured
Filed May 12, 2003CA

THE VEHICLE WAS INVOLVED IN AN ACCIDENT, AND THE SEAT BELTS DID NOT RESTRAIN THE CONSUMER PROPERLY, WHICH CAUSED INJURIES. *JB

Engine and Engine Cooling › Engine
Filed May 7, 2003IL

THERE WERE LOUD NOISES COMING FROM THE ENGINE. THE PLASTIC CONNECTING TUBE WHICH CARRIED THE ANTIFREEZE BROKE AND ALLOWED COOLANT TO FLOW INTO ENGINE, AND DESTROYED THE ENGINE. ALSO, THE DEALER REPLACED THE HEAD GASKETS,VALVE SEALS, FLYWHEEL, INTAKE PLENUM,SPARK PLUGS AND STARTER. *AK *JB

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Apr 21, 200369,000 milesIL

WHILE TRAVELING AT 25 MPH THE VEHICLES ENGINE LIGHT ILLUMINATED AND THE TEMPERATURE GAUGE WENT TO HOT. THE CONSUMER WAS ABLE TO DRIVE ABOUT 8 MORE BLOCKS BEFORE THE ENGINE DIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE UPPER MANIFOLD WAS DEFECTIVE. *NLM

Engine and Engine Cooling
Filed Apr 13, 200392,353 milesMI

ON DECEMBER 27, 2002 AND DECEMBER 30, 2002. I TOOK MY VEHICLE TO JEFFREY BUICK 30800 GRATIOT AVE ROSEVILLE, MICHIGAN 48066 ON 12/27/02 BECAUSE MY CAR WOULD NOT KEEP ANTIFREEZE IN THE RESERVOIR (POSSIBLE COOLANT LEAK) AND THE DASHBOARD LOW COOLANT AND SERVICE ENGINE SOON (SES) LIGHT WAS ON. THE CAR WAS MISSING AND BACKFIRING DURING ENGINE START UP AND WAS ALMOST STALLING WHILE DRIVING. I TOOK THE CAR INTO THE SHOP AND TOLD THE SERVICE SALES ADVISOR KENNETH HOPE WHAT WAS THE PROBLEM. IT WAS DIAGNOSED AS A SPARK PLUG PROBLEM AND SECONDARY IGNITION WIRE. I APPROVE FOR THEM TO DO THE REPAIRS. ON DECEMBER 30, 2002 I WAS BACK AT JEFFREY BUICK SERVICE FOR THE SAME PROBLEM, LOW COOLANT/SERVICE ENGINE LIGHT (SES) AND ANTIFREEZE RESERVOIR NOT KEEPING COOLANT. ON DECEMBER 31, 2002 SERVICE SALES ADVISOR JON PINGEL STATED THAT THE PROBLEM WAS DUE TO THE ENGINE BURNING COOLANT, AND THAT THE UPPER PLASTIC INTAKE MANIFOLD/INTAKE GASKET. R&R 3.8.K HAD TO BE REPLACED. I CAME INTO THE SHOP AND ASKED HIM WHAT HAD CAUSED THE PROBLEM. HE STATED TO ME THAT THIS IS AN ON GOING PROBLEM, A MANUFACTURE DEFECTED WITH THE BUICK REGAL WERE THAT THE HOSE WILL MELT AND LET COOLANT INTO THE ENGINE COMPARTMENT, HE ALSO INDICATED THAT HE RECEIVES BETWEEN FIVE TO TEN BUICK REGALS A WEEK WITH THE SAME PROBLEM. I ASKED IF THERE HAD BEEN A RECALL FOR THIS PROBLEM AND HE STATED NO. HE THEN STATED THAT IF THE PROBLEM IS NOT REPAIRED IT COULD LEAD TO THE ENGINE LOCKING UP OR A POSSIBLE ENGINE FIRE. HE STATED THAT I CO

Electrical System
Filed Mar 13, 2003DE

HVAC (CLIMATE CONTROL) DISPLAY WENT COMPLETELY BLANK. DEALER SAYS ONLY OPTION IS TO REMOVE AND REPLACE FOR A PRICE OF $550. THIS OCCURRED WHEN VEHICLE WAS 3 YRS OLD. *JB

Steering
Filed Mar 7, 200363,990 milesCA

THE STEERING FAILED ON THE VEHICLE.*DT *JB

Steering
Filed Feb 27, 200367,000 milesOH

STEERING ASSEMBLY NEEDED TO BE REPLACED AT 67,000 MILES ON 1999 BUICK REGAL WHICH HAS BEEN WELL CARED FOR. SINGLE OWNER VIRTUALLY ALL HIGHWAY USE VEHICLE 3.5 YEARS OLD. STEERING BECAME SLUGGISH WHEN CAR WAS FIRST STARTED, THEN RESPONDED NORMALLY. WAS TOLD SOME INTERNAL SEALS WERE WORN. THIS COULD HAVE BEEN MAJOR SAFETY PROBLEM, BUT FORTUNATELY NOT. I HAVE NEVER HAD A VEHICLE WHERE THE STEERING ASSEMBLY FROM WHEEL TO WHEEL HAD TO BE REPLACED AND HAVE DRIVEN 6 VEHICLE'S TO OVER 100,000 MILES, ONE 130,000.

Exterior Lighting › Headlights
Filed Feb 3, 2003MD

WHILE DRIVING, BOTH HEADLIGHTS FAILED ALMOST CAUSING CONSUMER TO LOSE CONTROL AND HAVE AN ACCIDENT. DEALER DIAGNOSED THAT DIMMER SWITCH FAILED.

Steering › Linkages › Tie Rod Assembly
Filed Jan 31, 2003CA

INSUFFICIENT INFO-THE CONSUMER HAS A CONCERN ABOUT THE TIE ROD. SCC

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 4, 2002CA

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH HER VEHICLE. CONSUMER WANTED DEALER FIXED HER CAR OR EXCHANGED. PLEASE MS. GONZALES PROVIDE FURTHER INFORMATION. TS

Electrical System
Filed Dec 2, 200240,000 milesTN

CONSUMER STATED THE TEMPERATURE CONTROL PANEL NO LONGER DISPLAYED THE DIGITAL READOUTS, CONSUMER HAD NO IDEA WHAT THE TEMPERATURE WAS SET ON. TS *JB

Air Bags
Filed Nov 17, 2002IA

AIR BAG SENSING AND DIAGNOSTIC MODULE FAILED. P/N ON ITEM IS16238601 WITH A SERVICE NUMBER OF 09352490. MY REPAIR INVOICE REFERENCES THE FOLLOWING NUMBER: 12209720 MODULE. DUE TO THE IMPORTANCE OF THE ITEM I FELT NHTSA SHOULD BE AWARE OF THE FAILURE. DT

Exterior Lighting › Headlights
Filed Nov 7, 2002WV

CONSUMER STATES HEADLIGHTS FAILED WHILE DRIVING. UPON INSPECTION, THE DEALER ADVISED THAT THE MULTIFUNCTION MODULE SWITCH, LOCATED IN VEHICLE'S STEERING COLUMN, HAD FAILED. TS

Steering
Filed Oct 23, 2002NC

CONSUMER STATED WHEN TURNING THERE IS A WEIRD NOISE IN THE STEERING COLUMN. TOOK TO DEALER AND RACK MOUNTING BOLTS HAD WORKED LOOSE, CONSUMER FEELS IF BOLTS LOOSEN TO MUCH THEY MAY NOT BE ANY STEERING. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Buick Regal → · Every Regal year → · How the figures are calculated →