2004 Buick Rainier

Routine

Owners filed 158 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

When it fails
020k40k60k90k120k200k

132 complaints record an odometer reading. Failures cluster around 40,00050,000 miles; the median is 64,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System45
020
Electrical System › Instrument Cluster/Panel25
000
Vehicle Speed Control10
201
Exterior Lighting9
000
Fuel System, Gasoline7
000
Air Bags7
506
Fuel/Propulsion System6
000
Power Train5
000
Suspension4
000
Exterior Lighting › Headlights4
000

2 safety recalls

Part 573 reports
Exterior Lighting › Turn Signal05V198000
Filed May 5, 2005286,478 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.

Risk. THE DRIVER MAY NOT BE ABLE TO CLEARLY SIGNAL THEIR INTENTIONS TO TURN, CHANGE TRAVEL LANES, OR POTENTIALLY WARN OTHERS OF AN IMPAIRED VEHICLE OPERATING CONDITION INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE SUSPECT FLASHER MODULES WITH A NEW FLASHER MODULE DESIGNED WITH SEALED RELAYS AND MORE DURABLE CONTACT MATERIAL INSIDE OF THE RELAYS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2005. ISUZU BEGAN MAILING OWNER LETTERS ON AUGUST 4, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, ISUZU AT 1-800-255-6727, BUICK AT 1-866-608-8080, AND OLDSMOBILE AT 1-800-630-6537.

Exterior Lighting › Brake Lights04V527000
Filed Nov 1, 2004871,473 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.

Risk. AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.

What owners reported

Newest filings
Exterior Lighting
Filed Apr 15, 2019150,471 milesNC

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT THE HEADLIGHTS TURNED OFF INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE HEADLIGHTS REMAINED OFF FOR APPROXIMATELY SIX MINUTES. WHEN THE LIGHTS TURNED BACK ON, THE LIGHTING WAS DIM. THE VEHICLE WAS TAKEN TO J.D. BYRIDER (5101 NEW BERN AVE, RALEIGH, NC 27610) WHERE THEY REPLACED THE REPLACED THE HEADLIGHT DRIVER MODULE ON TWO DIFFERENT OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,471.

Vehicle Speed ControlCrash1 injured
Filed May 31, 2018TN

TL* THE CONTACT OWNED A 2004 BUICK RAINIER. WHILE DRIVING APPROXIMATELY 30 MPH IN THE RAIN, THE VEHICLE HYDROPLANED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. AS A RESULT, THE CONTACT WAS RENDERED UNCONSCIOUS AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S HEAD STRUCK THE DRIVER'S SIDE WINDOW AND THE CONTACT REMAINED IN A COMA FOR SEVERAL MONTHS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SIDE OF THE HEAD, WHICH CAUSED WALKING COMPLICATIONS AND A LOSS OF FEELING IN THE RIGHT SIDE OF THE BODY. IN ADDITION, THE CONTACT SUFFERED A LOSS OF SIGHT IN THE RIGHT EYE DUE TO A CRUSHED SKULL. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. A DEALER WAS NOT MADE AWARE OF THE AIR BAG FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Fuel/Propulsion System
Filed May 17, 2018174,000 milesVA

I NOTICED IN NOVEMBER OF 2016 MY BUICK RAINNER WAS SMELLING LIKE GASOLINE AFTER I GOT OUT AND LEFT IT RUNNING WHILE I WAS DROPPING STUFF AT HOME FROM WORK. WHEN I GOT BACK IN MY VEHICLE I DIDN'T SMELL ANYTHING, BUT COULD SMELL OUTSIDE THE VEHICLE. I WENT ABOUT ANOTHER 10 MILES LATER TO MY DESTINATION AND PARK. 20 MINS LATER WENT BACK OUT AND CRANK MY VEHICLE AND COULD SMELL A STRONG GAS ODOR COMING THRU VENTS ON THE INSIDE OF MY SUV. I GOT OUT AND LOOKED UNDER MY HOOD AND DIDN'T SEE ANYTHING WRONG UNDER THE HOOD. WHEN I WALKED TOWARD THE BACK OF THE VEHICLE THE GAS SMELL WAS EVEN STRONGER. I CHECKED THE FUEL / GAS TOP TO SEE I LEFT IT OFF BUT IT WASN'T. THEN I LOOKED UNDER MY VEHICLE AND NOTICE FUEL WAS POURING OUT AROUND MY GAS TANK AND NOTICE A BIG WET SPOT ON THE GROUND UNDER THE TANK. WHEN I CUT OFF THE VEHICLE I NOTICE THE GAS COMING FROM AROUND THE TANK HAS STOP. HAD MY VEHICLE TOOKEN TO A LOCAL GM/ BUICK DEALER. THE DID A INSPECTION OF THE VEHICLE AND SAID WHAT EVER THE PROBLEM WAS IT WAS AT THE TOP OF THE GAS TANK. SO GAVE THEM PERMISSION TO WORK ON IT AND FIND OUT WHAT THE PROBLEM WAS. TWO DAYS LATER THE DEALER CALL ME AND SAID THAT THE GAS LINES GOING INTO THE TOP OF THE TANK WHERE FUEL PUMP GOES INTO THE TANK GAS WAS LEAKING FROM THEM. THEY COULDN'T TELL ME EXACTLY WHAT CAUSES MY LINES TO START LEAKING AT THE TOP OF THE TANK. ( AFTER READING THIS NHTSA REPORT IN 2008 ON THE CAUSE AND GM/ BUICK EXTENDED A WARRANTY FOR 10 YEARS OR 120,000 WARRANTY). I'M TOTALLY UPSET

Exterior Lighting
Filed Apr 26, 2018116,400 milesFL

HEADLIGHTS FAIL INTERMITTENTLY WHILE DRIVING. WHILE DRIVING LAST NIGHT THE LOW BEAM HEADLIGHTS WENT OUT. THE HIGH BEAMS STILL WORKED. THIS IS ABOUT THE SIXTH TIME THIS HAS HAPPENED. I CHANGED OUT THE HEADLIGHT RELAY JUST BEFORE THIS OCCURRED AS I HAD SEEN A RECALL ON 2006 AND 2007 RAINIERS SHOWING THIS AS THE PROBLEM. AFTER A SHORT TIME THE HIGH BEAMS ALSO WENT OUT. I PARKED AND TURNED THE ENGINE OFF FOR A WHILE AND WHEN I RESTARTED THE HIGH BEAMS WERE WORKING AGAIN BUT NOT THE LOW BEAMS. I WAS DOING A COMBINATION OF STREET AND HIGHWAY DRIVING AND IT APPEARS TO BE UNRELATED TO ANY ROAD CONDITIONS AS THIS HAS HAPPENED ON BOTH HIGHWAYS AND CITY STREETS.

Fuel/Propulsion System
Filed Feb 21, 2018109,722 milesNJ

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. AFTER PARKING THE VEHICLE, A FUEL ODOR WAS NOTICED OUTSIDE THE VEHICLE. ONCE THE CONTACT ENTERED THE VEHICLE, THE ODOR WAS STRONGER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THAT THE FUEL LINES WERE ROTTED AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT ABOUT THE EXTENDED WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 109,722.

Exterior Lighting
Filed Dec 22, 2017200,000 milesCA

LOW BEAM HEADLIGHTS FAILURE BOTH AT THE SAME TIME. OCCURRED ON TWO SEPARATE OCCASIONS. FIRST TIME A YEAR OR SO AGO, LOW BEAM RELAY REPLACED BY BEST RECOLLECTION

Electronic Stability Control (esc)
Filed Dec 21, 20175,000 milesMI

TRANSFER CASE SHIFT MODULE CONTROL MODULE

Visibility/Wiper
Filed Jul 22, 2017114,000 milesSC

LOW BEAMS ON LIGHTING GOES OUT FOR NO APPARENT REASON. THIS HAS HAPPENED TWO TIMES IN THE LAST TWO WEEKS. DEALERSHIP SAYS THEY JUST CAN'T FIND ANYTHING WRONG. ALTHOUGH THEY HAD ANOTHER VEHICLE THERE WITH SAME PROBLEM. THIS SEEMS TO BE A RECURRING PROBLEM WITH GM SUV'S. MY 1994 GMC DID THE SAME THING AND I HEARD REPORTS OF OTHER GMC'S DOING THE SAME THING. NOT GOOD ON INTERSTATES AT NIGHT.

Electrical System
Filed Jul 14, 2017113,000 milesSC

LOW BEAM LIGHTS GO OUT WHEN RIGHT TURN SIGNAL IS APPLIED AND RETURNS TO CENTER POSITION. A/C COOLING FAN DOES NOT COOL COMPRESSOR ENOUGH TO RUN A/C AT LOW SPEEDS CAUSING PRESSURE TO BUILD UP IN FERON RECEIVER. CAR IS AT IDLE OR LOW SPEED.

Electrical System
Filed May 2, 2017PA

I'VE BEEN HAVING SPORADIC FLICKERING LOW BEAM ISSUES WITH THIS CAR SINCE I BOUGHT IT, AND HAVE SPENT UNTOLD HOURS AND TIME TRYING TO FIGURE IT OUT INCLUDING TAKING IT TO THE DEALER. (I WORK NIGHTS.) LAST WEEK THE LOW BEAMS FAILED ON THE WAY HOME FROM WORK AT MIDNIGHT. RESEARCHED IT, AND FINALLY SAW THE RECALL FOR GMS AND SUBSEQUENTLY AN AP STORY ABOUT WIDENING THE RECALL THAT WAS DATED APRIL 29. (I WORK AT A NEWSPAPER AND SAW THE WIRE STORY). I BOUGHT AND REPLACED THE MODULE MYSELF LAST WEEK, AND THINGS ARE WORKING WELL NOW AND SEEM TO BE FIXED. HOWEVER, THE DEALER INFORMS ME THAT THIS CAR HAS NOT BEEN INCLUDED IN THE GM RECALL FOR FAILING HEADLIGHT MODULES, SO I CAN NOT GET MY MONEY BACK FOR THE MODULE. THIS MAKE AND YEAR MODEL SHOULD BE ADDED TO THE RECALL. PLEASE BE AWARE THAT OTHER MODELS AND YEARS THAN HAVE BEEN RECENTLY RECALLED, ARE HAVING THIS ISSUE. IT TRULY IS A SAFETY ISSUE AND UP UNTIL LAST WEEK, I WAS ALWAYS WONDERING WHEN MY HEADLIGHTS WOULD FAIL. NOT A NICE FEELING WHEN YOU WORK NIGHTS.

Electronic Stability Control (esc)
Filed Aug 20, 2016VA

I TRIED TO GET MY CAR INSPECTED TODAY IN VIRGINIA BUT IT FAILED DUE TO THE DUMMY LIGHTS ON IN THE DASH BOARD ABS AND BRAKE. THE DEALER COULD NOT COMM WITH COMP BUT CHANGED THE FUSE FOR THE CIG LIGHTER THEN THE CODES READ EBCM MODULE FAULT.. IN 2014 MY RUNNING HEADLIGHTS WOULD JUST GO OUT.. NO LIGHTS UNTIL I PUT ON HIGH BEAMS I HAVE HAD THEM WORKED ON AND CHANGED BUT STILL BURN OUT

Exterior Lighting
Filed Jul 10, 2016110,000 milesNC

AFTER HEADLIGHTS ARE ON FOR A LONG TIME THEY WILL GO OFF.

Power Train
Filed Jun 23, 2016FL

I WAS MAKING ON U-TURN ON A MAJOR HIGHWAY, I CAME TO A COMPLETE STOP. THEN I CONTINUED TO PROCEED, MY BACK TIRES WAS STUCK. THEY STARTED SLIDING ON THE ROAD, THEY WOULD NOT TURN. DRIVING STRAIGHT FORWARD IS FINE. ONLY MAKING TURN AND PARKING ISVERY DIFFICULT. I HAD IT CHECKED BY A MECHANIC, HE SAID THAT MY TRUCK IS STUCK IN 4WD. ALSO MY CV JOINT SEAL HAS A LEAK.

Electrical SystemFire
Filed Jun 6, 20161,122,850 milesMN

DRIVERS SIDE DOOR ELECTRICAL FIRE - VERY SIMILAR TO RECALL 15700 -FLUID ENTERED INTO THE DRIVER'S DOOR MASTER POWER WINDOW SWITCH MODULE, CAUSING CORROSION THAT COULD RESULT IN A SHORT IN THE CIRCUIT BOARD, CAUSING WINDOW SWITCHES, LOCKS, ETC TO BECOME INOPERATIVE. ALSO RESULTED IN AN ELECTRICAL FIRE. VEHICLE WAS UNATTENDED IN A PARKING LOT AND WINDOW WAS OPEN JUST AN INCH. UPON RETURN TO CAR WINDOW WAS UP AND DOOR WOULD NOT OPEN WITH REMOTE. OPENED VEHICLE WITH KEY AND NOTED HORRIBLE SMELL OF ELECTRICAL FIRE AND ALL DRIVERS SIDE DOOR ELECTRICAL FEATURES WERE INOPERATIVE

Fuel/Propulsion System
Filed Mar 28, 2016GA

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. AFTER THE VEHICLE WAS REPAIRED FOR A VOLUNTARY RECALL AND DRIVING AT A LOW SPEED, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. IN ADDITION, THE CONTACT NOTICED FUEL FUMES EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INLET CHECK VALVE FRACTURED AND NEEDED TO BE GLUED TOGETHER AS A TEMPORARY REMEDY DUE TO PART UNAVAILABILITY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Fuel/Propulsion System
Filed Mar 14, 201692,643 milesAZ

WHEN VEHICLE IS PARKED YOU CAN SMELL GASOLINE CAN PARK CAR IN GARAGE DUE TO OUR WATER HEATER RECEIVED NOTICE FROM G M IN NOVEMBER 2015 (G M SPECIAL COVERAGE PROGRAM,14423) CAN'T GET NOWHERE WITH G M SINCE NOVEMBER 2015

Fuel/Propulsion System
Filed Nov 3, 201524,000 milesFL

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

Tires
Filed Oct 27, 201585,000 milesWI

BLOW OUT OF TIRE ON INTERSTATE 90 IN MADISON AT 70 MPH. SIDEWALL OF TIRE DISINTEGRATED. NEARLY LOST CONTROL. TIRE WAS A GENERAL ALTIMAX HP, SIZE 255/60-17 ON A 2004 BUICK RENIER.. TIRE HAD APPROXIMATELY 30000 MILES. AND HAD BEEN ROTATED AND BALANCED.

Exterior Lighting
Filed Aug 19, 2015160,000 milesMI

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING AT 50 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Power Train
Filed Aug 14, 201539,000 milesMI

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN INTO A PARKING SPACE, THE VEHICLE JERKED. IN ADDITION, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE ENCODER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

20 of 158 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
200738520Routine
200691750Routine
2005103130Routine
2004 — this page158240Routine
20031000Routine

Compare every Rainier year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 5, 2005. Source: NHTSA Office of Defects Investigation.