Page 7 of 7 · complaints 301–330 of 330

2006 Buick Lucerne complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2006 record →

Electrical System › Instrument Cluster/Panel
Filed Jul 28, 2006100 milesFL

DT*: THE CONTACT STATED THAT THE BACKLIGHTING FOR THE INSTRUMENT PANEL DARKENED MAKING IT DIFFICULT TO READ THE DASH GAUGES. THE CONTACT MUST FOCUS ON THE INSTRUMENT PANEL, WHILE TRYING TO READ THE GAUGES SINCE THEY ARE POORLY ILLUMINATED. THE SERVICE DEALER AGREED THERE WAS A PROBLEM AND THE MANUFACTURER WAS CONTACTED. UPDATED 8/16/2006 - THE INSTRUMENT DOSE NOT HAVE A LIGHT THAT ILLUMINATES THE PANEL DURING THE DAY. *NM

Steering
Filed Jul 23, 2006504 milesFL

PURCHASED 2006 BUICK LUCERNE, JUNE 24,2006 FROM SCOTT BUICK, OF PINELLAS PARK, FL. WE DROVE IT DOWN THE ROAD 4 MILES AND TURNED BACK TO RETURN IT TO DEALER . THE STEERING WAS PULLING TO THE RIGHT REAL BAD. DEALERS SERVICE DEPT CHECKED THE MECHANICS OF THE STEERING AND COULD FIND ANY REASON FOR THE PULLING TO THE RIGHT. RELEASED IT TO US ON JUNE 26,AND AFTER A COUPLE MILES DOWN THE ROAD WE PROMPTLY RETURNED AGAIN TO THE DEALER. THEY LOOKED FOR A GM BULLETIN REGARDING THIS PROBLEM THIS TIME, THEY SERVICED IT ACCORDING TO THE BULLETIN SPEC'S, ON THE 28TH. THAT DID NOT CORRECT THE PROBLEM TOTALLY THIS MAKES 3 TIMES IT WAS IN SERVICE FOR THIS PROBLEM. THE STEERING PROBLEM STILL EXIST AS OF TODAY JULY 22, 2006 THIS SHOULD BE CONSIDERED A SAFETY PROBLEM WITH THE AUTO. *NM

Electrical System › Instrument Cluster/Panel
Filed Jul 21, 20067 milesTX

DT*: THE CONTACT STATED, THE BACKLIGHTING FOR THE INSTRUMENT PANEL IS NOT SUFFICIENT ENOUGH TO READ THE INSTRUMENTS IN DAYLIGHT HOURS WHICH TAKES ONES ATTENTION FROM THE ROAD. THE MANUFACTURER WAS CONTACTED. 08/04/06 CONTACT CALLED BUICK CUSTOMER SERVICE 7-18-06, THEY SAID THERE WAS A PROBLEM BUT PROBABLY WOULD NOT BE CORRECTED UNTIL THE 2007 MODEL VEHICLES CAME OUT. 1-800-521-3300. *TT

Steering › Linkages
Filed Jul 21, 2006MA

DT*: THE CONTACT STATED THE STEERING LINKAGE BOLTS DETACHED CAUSING STEERING FAILURE. THE CONTACT ALSO EXPRESSED THE NUTS USED WITH THE STEERING LINKAGE WERE NOT FROM THE FACTORY, THEREFORE RESULTING THE DETACHMENT OF THE BOLTS.

Electrical System › Instrument Cluster/Panel
Filed Jul 20, 200610 milesFL

DASH BOARD GAUGES ARE NOT VISIBLE IN THE DAY TIME. THEY ARE PROPERLY ILLUMINATED AT NIGHT. CONSULTED DARBY BUICK IN VENICE FLORIDA AND WAS TOLD THERE IS NO CORRECTION. SAFETY DEFECT. *NM

Electrical System › Instrument Cluster/Panel
Filed Jul 19, 200625 milesWI

DT*: THE CONTACT STATED, THE BACK LIGHTING FOR THE INSTRUMENT PANEL IS NOT BRIGHT ENOUGH TO SEE THE DISPLAY DURING DAYLIGHT HOURS.

Electrical System › Instrument Cluster/Panel
Filed Jul 10, 2006FL

INSTRUMENT PANEL (SPEEDOMETER, GAS GAUGE, TEMP GAUGE TACH) ARE NOT BACK LIGHTED DURING DAYLIGHT DRIVING. WHEN IT IS CLOUDY BUT NOT DARK ENOUGH FOR THE LIGHT SENSOR TO TURN ON THE NIGHT MODE, IT IS DIFFICULT TO SEE THESE INSTRUMENTS AND WHEN YOU HAVE SUNGLASSES ON IT IS IMPOSSIBLE. THIS IS A DRIVING HAZARD BECAUSE YOU DO NOT KNOW HOW FAST YOUR ARE DRIVING OR THE STATE OF YOUR FUEL. THIS IS THE 2006 BUICK LUCERNE. *JB

Power Train › Axle Assembly › Axle Shaft
Filed Jul 6, 2006240 milesNC

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH ON DRY ROADS, THE VEHICLE PULLED TO THE RIGHT, CAUSING INCREASED STEERING EFFORT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE DRIVE AXLE ON THE RIGHT SIDE WAS TOO LONG FOR THE VEHICLE BASE. UPDATED 07/25/06. *JB

Structure
Filed Jul 6, 20061,943 milesAZ

DT*: THE CONTACT STATED WHILE DRIVING DURING THE DAYLIGHT HOURS THE INSTRUMENT PANEL HAD NO ILLUMINATION. THE INSTRUMENTS WERE UNABLE TO BE SEEN WITHOUT PROPER ILLUMINATION. THE MANUFACTURER DETERMINED THIS WAS THE WAY THE VEHICLE WAS DESIGNED. UPDATED 07/25/06. *JB

Interior Lighting
Filed Jun 28, 200615 milesAZ

DT*: THE CONTACT STATED THAT THE INSTRUMENT PANEL BRIGHTNESS CONTROL WOULD NOT WORK DURING THE DAYLIGHT. AS A RESULT OF THIS ISSUE, IT HAS BEEN DIFFICULT FOR THE CONTACT TO SEE THE PANEL DURING THE DAY. THE SERVICE DEALER WAS NOT ABLE TO DETERMINE THE CAUSE OF THE PROBLEM. UPDATE 7/18/2006 - *NM

Vehicle Speed Control › Cruise Control
Filed Jun 27, 20066,200 milesNY

DT*: THE CONTACT STATED WHILE SETTING THE CRUISE CONTROL THE VEHICLE SURGES FORWARD 5 TO 7 MPH. DUE TO THIS PROBLEM THE VEHICLE TAKES 15 TO 30 SECONDS TO RETURN TO THE SET SPEED. THIS IS AN INTERMITTENT PROBLEM THAT OCCURS UNDER ALL DRIVING CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, WHERE IT WAS DETERMINED THIS WAS THE WAY THE VEHICLE WAS DESIGNED. UPDATED 7/11/2006 - DRIVER'S SIDE MIRROR FOGGED UP. THE FUEL GAUGE WOULD MOVE TO FULL. WIND WAS COMING THROUGH THE SIDE OF THE WINDSHIELD. THE LIGHT TO ILLUMINATE THE INSTRUMENT PANEL WERE NOT BRIGHT ENOUGH. *NM

Suspension › Front
Filed Jun 12, 20061,358 milesMO

DT*: THE CONTACT STATED WHILE DRIVING 20MPH OR MORE, THE FRONT OF THE VEHICLE CONTINUOUSLY PULLS TO THE RIGHT SIDE WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO PERFORMED SEVERAL ALIGNMENTS, ROTATED THE TIRES, AND REBUILT THE STEERING RACK AND PINION. AFTERWARDS, THE FRONT SUSPENSION PROBLEM PERSISTED AND THE DEALER WAS UNABLE TO DETERMINE THE CAUSE. THE MANUFACTURER WAS ALERTED.

Suspension › Front
Filed Jun 9, 2006CA

I WAS TRAVELING EAST ON INTERSTATE 80 BETWEEN THE CA/NV BORDER AND EAST RENO. IN TWO INSTANCES I ENCOUNTERED PAVEMENT THAT WAS GROOVED (IN THE DIRECTION OF THE ROAD). I WAS INITIALLY TRAVELING AT ABOUT 65 MPH. I WAS DRIVING A NEW 2006 BUICK LUCERNE V-8 VIN IG4HE5Y76U157759 WITH BRIDGESTONE TURANZA EL 400 TIRES. WHEN I DROVE ON THE GROOVED PAVEMENT, I ALMOST LOST CONTROL OF THE CAR BECAUSE THE FRONT WHEELS WOBBLED SO BADLY THAT IT FORCE THE CAR TO WEAVE AND IT WAS DIFFICULT TO HOLD THE STEERING WHEEL STEADY. THIS HAPPENED IN THE AREA WEST OF RENO IN THE MOUNTAINS AND AGAIN IN AN AREA IN RENO WHERE THE PAVEMENT WAS ALSO GROOVED. NORMALLY, THIS CAR IS REMARKABLY STEADY, SO THIS WAS A TOTALLY UNEXPECTED AND DISCONCERTING INCIDENT. FORTUNATELY, WHEN I SLOWED TO 45 MPH I WAS ABLE TO CONTROL THE CAR BETTER UNTIL I PASSED THAT SECTION OF PAVEMENT. *NM

Interior Lighting
Filed Jun 5, 2006AZ

THE DASH LIGHTS ON MY BUICK LUCERNE WILL NOT COME ON WHEN THE LIGHT SWITCH IS ON THE AUTOMATIC SETTING. THIS IS A SAFETY HAZARD SINCE THE GAUGES, INCLUDING THE SPEEDOMETER ARE NOT FULLY VISIBLE. I HAVE REPORTED THIS TO THE MANUFACTURER. UPDATED 6/23/2006 - *NM

Electrical System › Wiring › Interior/Under Dash
Filed Jun 3, 200612 milesPA

IMPOSSIBLE TO READ SPEEDOMETER & OTHER GAUGES DURING SUNLIGHT. GAUGES LIGHT UP AT TWILIGHT,BUT, NOT DURING DAYLIGHT HOURS. THIS IS A SAFETY PROBLEM AND CANNOT BE CORRECTED AT THE DEALERSHIP. THIS CONDITION HAS EXISTED SINCE THE TIME THE NEW VEHICLE WAS DRIVEN FROM THE SHOWROOM. *JB

Structure
Filed Jun 2, 20061 milesFL

CANNOT READ INSTRUMENT PANEL DURING DAYLIGHT HOURS. I FEEL THIS IS A SAFETY HAZARD. CANNOT TELL HOW FAST I AM GOING OR READ ANY OTHER ALERT THAT APPEARS ON THE INSTRUMENT PANEL. *JB

Structure
Filed May 27, 200612 milesPA

2006 LUCERNE CSX - IMPOSSIBLE TO READ SPEEDOMETER AND THE OTHER DASHBOARD GAUGES DURING DAYLIGHT HOURS. THIS HAS BEEN SINCE DAY OF PURCHASE, JANUARY 2006 ERIE LOCATED FACTORY REPRESENTATIVES ADVISED FACTORY KNOWN PROBLEM AND IS WORKING ON IT. HOWEVER AFTER FOUR MONTHS I AM STILL SUFFERING THIS SAFETY PROBLEM. *JB

Electrical System › Instrument Cluster/Panel
Filed May 22, 20064,550 milesMI

DT*: THE CONTACT STATED DURING THE DAY, THE DASHBOARD IS NOT VISIBLE. THE DEALERSHIP IS AWARE OF THE PROBLEM, BUT NO REPAIR IS AVAILABLE. 06/02/06 UPDATED BUICK CLAIMS DASHBOARD WAS DESIGNED AS IT IS. SPEEDOMETER AND GAS GAUGE CANNOT BE READ. *TT

Interior Lighting
Filed May 12, 200614 milesPA

2006 BUICK LUCERNE CSX RECEIVED DELIVERY JANUARY 2006 - SAFETY ISSUE - IMPOSSIBLE TO READ SPEEDOMETER, COMPUTER READOUT OR ANY OTHER GAUGES ON INSTRUMENT PANEL ON A BRIGHT SUNNY DAY. DASH LIGHTS CONTROLLED AUTOMATICALLY AND LIGHT UP AT NIGHT BUT NOT IN DAYTIME. TOTALLY UNABLE TO READ VEHICLE SPEED.*JB

Visibility › Rearview Mirrors/Devices › Exterior
Filed Apr 27, 20066,161 milesVA

DRIVER'S MIRROR DOES NOT ADJUST ADEQUATELY TO VIEW THE BLIND SPOT TO THE DRIVER'S LEFT REAR. THE PASSENGER SIDE MIRROR ADJUSTS CORRECTLY. THE DRIVER'S SIDE "TRAVELS" ABOUT 1/2 LESS. I NARROWLY AVOIDED COLLIDING WITH ANOTHER VEHICLE WHILE CHANGING LANES. THE OTHER DRIVERS HORN ALERTED ME TO THE PROBLEM. OTHER BUICK LUCERNES IN THE DEALERS SHOWROOM HAVE THE SAME "PROBLEM". *NM

Interior Lighting
Filed Apr 24, 2006550 milesTN

DT*: THE CONTACT STATED THERE ARE NO DAYTIME LIGHTS FOR THE INSTRUMENT PANEL. THE INSTRUMENT PANEL IS UNDER A GLARE SHIELD AND WITHOUT PROPER LIGHTING IT IS VERY DIFFICULT TO READ THE SPEEDOMETER OR ANY OF THE INSTRUMENT PANEL GAUGES. THE DEALERSHIP AND MANUFACTURER HAVE BEEN CONTACTED. UPDATED 05/16/2006 - THE CONTACT CLAIMED IT WAS A DESIGN/SAFETY PROBLEM AND THAT THE MANUFACTURER SHOULD HAVE TAKEN ACTION. *AK *NM

Suspension › Front
Filed Apr 13, 20065 milesFL

DRIVING HOME AFTER ACCEPTING DELIVERY OF MY VEHICLE I NOTICED A FRONT END VIBRATION. I TOOK IT TO THE DEALER AND WAS TOLD THAT ALL LUCERNES DO THIS AND THAT I SHOULD DRIVE IT 500 MILES BEFORE RETURNING. I INSISTED THAT THEY FIX IT AND WHEN THE CAR WAS RETURNED TO ME IT NO LONGER VIBRATED. THE PAPER WORK REVEALED THAT THEY HAD PERFORMED A WHEEL ALIGNMENT AND REFERRED TO SERVICE BULLETIN NR. 000310007G. *NM

Electrical System › Wiring › Interior/Under Dash
Filed Apr 1, 200627 milesFL

YOU CAN NOT READ THE DASH BOARD INSTRUMENTS IN THE DAY TIME. YOU CAN NOT SEE HOW FAST YOUR GOING, HOW MUCH FUEL YOU HAVE OR IF YOU ARE OVER HEATING. WHICH MAKES FOR UNSAFE DRIVING. AT NIGHT THE DASH BOARD INSTRUMENTS ARE WELL LIT AND YOU CAN READ EVERY THING. I'VE REPORTED THIS TO THE BUICK DEALER WITH NO RESULTS. THIS DEFECT IS ON MY NEW 2006 BUICK LUCERNE LXS. *JB

Electrical System
Filed Mar 10, 2006TX

TOTAL INSTRUMENTAL PANEL IS NOT READABLE IN THE DAYLIGHT. NO WAY TO INCREASE THE LIGHTING. IT IS A SAFETY HAZARD TO NOT KNOW HOW FAST YOU ARE GOING. NO ACCIDENT IS INVOLVED - AT THIS TIME. *NM

Structure › Body › Trunk Lid1 injured
Filed Feb 27, 20062,463 milesPA

DT*: THE CONTACT STATED WHILE THE TRUCK LID WAS UP, THE WIND WAS BLOWING AND CLOSED THE TRUNK LID 6 INCHES. WHEN THIS HAPPENED, THE CONTACT WAS HIT IN THE HEAD WITH THE LID. THE CONSUMER WAS INJURED. THE CONSUMER STATED THE TRUNK LID CLOSES TO EASILY. UPDATED 03/15/06. *JB

Electrical System › Wiring
Filed Feb 22, 2006OK

FAILURE INFO UNKNOWN. THE PANEL INSTRUMENTS ARE NOT VISIBLE DURING DAYLIGHT HOURS WHILE THE HEADLAMP SWITCH IS IN THE "AUTO" POSITION. IN "PARK" AND "HEADLIGHT" POSITION THE PANEL LAMPS ARE ON. A VERY SIMPLE WIRING CHANGE CAN CORRECT THIS AND MAKE THE SPEEDOMETER AND GAUGES VISIBLE. *JB

Interior Lighting
Filed Feb 21, 2006600 milesNH

DT*: THE CONTACT STATED SHORTLY AFTER PURCHASE IT WAS DISCOVERED THE DASH PANEL GAUGES SUCH AS THE TACHOMETER AND THE SPEEDOMETER WERE POORLY LIGHTED AND MADE VISIBILITY LIMITED. THE VEHICLE WAS SEEN BY A DEALER. CONTRARY TO THE MANUFACTURER'S DESIGN, THE DEALER REWIRED THE DASH PANEL LIGHTING AND BYPASSED THE DASH DIMMER SWITCH SO THE LIGHTING ILLUMINATED AT THE BRIGHTEST POSSIBLE LEVEL. AS A RESULT, THE DASH PANEL LIGHTS COULD NOT BE DIMMED. UPDATED 03/09/06

Electrical System
Filed Feb 13, 20061,000 milesFL

DT*: THE CONTACT STATED THE DASH BOARD GAUGES ARE NOT READABLE DURING THE DAY. THE CONTACT MUST SHIELD THE AREA WITH AN OBJECT TO BE SEEN. THE SALESMAN AT THE DEALERSHIP SUGGESTED THE PARKING LIGHTS BE USED DURING THE DAY. UPDATED 3/9/2006 - *NM

Electrical System
Filed Jan 30, 2006700 milesFL

DT*: THE CONTACT STATED WHEN THE DAYTIME RUNNING LIGHTS ARE ON; THE DASHBOARD PANEL IS UNABLE TO BE READ. THE DEALERSHIP DETERMINED THE HEADLIGHTS COULD MANUALLY BE TURNED ON AND THE DASHBOARD WILL ILLUMINATE SO THE GAUGES CAN BE READ.

Structure
Filed Jan 27, 2006100 milesFL

DT*: THE CONTACT STATED DURING THE DAY THE SPEEDOMETER AND GAS GAUGE CAN NOT BE READ. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE DEALERSHIP DETERMINED THIS IS THE WAY THE VEHICLE WAS MANUFACTURED. UPDATED 02/13/06. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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