2006 Buick Lucerne complaints

BOUGHT THE CAR "NEW" ON 7/4/07. ON 7/8/07 THE TRANSMISSION WOULD NOT DOWNSHIFT INTO FIRST GEAR. TOOK THE CAR TO A BUICK DEALER WHERE THEY FIXED A DEFECTIVE PART. DROVE THE CAR HOME THAT NIGHT AND THE PROBLEM STARTED AGAIN. BROUGHT THE CAR TO ANOTHER DEALER AND THEY DIAGNOSED THE SAME PROBLEM. THE CAR IS STILL IN THE SHOP TODAY. I'VE OWNED THE CAR FOR 11 DAYS AND IT'S BEEN IN THE SHOP 8 DAYS AND COUNTING. *TR

I OWN A 2006 BUICK LUCERNE. THE VEHICLE SLOWS AS IF IT IS GOING TO STALL AND CUT OFF, IT PICKS UP SPEED ON ITS OWN ,AND WHEN STOPPING THE VEHICLE CUTS OFF. IT PRESENTS A SAFETY HAZARD IN THAT MOST OF MY TRAVELING IS DONE VIA THE EXPRESSWAY. WHEN THE CAR SLOWS DOWN I AM AT THE MERCY OF THE DRIVER BEHIND ME. IF HE IS GOING TOO FAST AND TAIL GATES THEN I AM SURE TO BE REAR-ENDED. I HAVE TAKEN THIS CAR TO THE DEALERSHIP FIVE TIMES,AND THEY COULD NOT DUPLICATE THE PROBLEM. DIAGNOSTICS SHOWED NOTHING. SERVICE DEPARTMENT MANAGER DROVE VEHICLE WHILE IN SHOP FOR FIFTH TIME AND EXPERIENCED THE PROBLEM. BECAUSE DIAGNOSTICS STILL DOESN'T RECOGNIZE A PROBLEM HE SAYS THEY ARE HAVING TO CALL IN AN EXPERT TO DETERMINE THE PROBLEM. THE CAR HAS BEEN IN AND OUT OF SHOP SINCE APRIL 3, 2007, AND EACH TIME THE ENGINEERS FROM GM SUPPOSEDLY WERE IN CONSULTATION WITH SERVICE DEPARTMENT. THIS PROBLEM OCCURS RANDOMLY WITH NO WARNING. HELP!*AK

TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE LEFT SIDE OF THE SPEEDOMETER, WHILE DRIVING BETWEEN 10-50 MPH DURING THE DAYTIME. THE DEALER REPLACED THE REMOTE SENSOR, BUT THE FAILURE CONTINUED. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED THAT WAY AND NOTHING COULD BE DONE. THE CURRENT MILEAGE IS 5,430 AND FAILURE MILEAGE WAS 2,700. THE CUISE CONTROL LOOSES SPEED. UPDATED 07/19/07. *JB

AUTO PULLS TO THE RIGHT. STEERING SLUGGISH, CANNOT GO OVER 40 MPH WITHOUT FRONT END VIBRATES. FEELS LIKE UNBALANCED WHEELS, BUT I HAD THAT DONE. DEALER CHANGED TIRES, PROBLEM STILL EXISTS. *TR

TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE ACCELERATING FROM A STOP OR MAKING A TURN, THE VEHICLE STALLS BUT DOES NOT SHUT OFF. THE FAILURE OCCURS INTERMITTENTLY AT ANY SPEED. THE DEALER INSTALLED AN OXYGEN SENSOR IN HOPES THAT IT WOULD ALLEVIATE THE FAILURE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SIX TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE DID NOT SHOW A CODE. THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE IS 12,240 AND FAILURE MILEAGE WAS 660.

TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE'S DASHBOARD INDICATOR LIGHTS WERE NOT VISIBLE WHILE DRIVING IN SUNNY CONDITIONS. HOWEVER, THE DASHBOARD INDICATOR LIGHTS ILLUMINATED IN THE EVENINGS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. APPROXIMATELY FOUR MONTHS LATER, THE VEHICLE WAS BROUGHT TO ANOTHER DEALER. THE DEALER REPLACED THE LIGHTING PANEL AS A CORRECTION ISSUED BY BUICK IN TECHNICAL SERVIC EBULLETIN #189. THE CONTACT STATED THAT THE PANEL REPLACEMENT DID NOT SOLVE THE FAILURE. THE CURRENT AND FAILURE MILEAGE WERE 5,800.*QAK SPOKE WITH CONSUMER 10/16/07 WAS TOLD TO DISREGARD COMPLAINT , VEHICLE HAS BEEN REPAIRED. *LJ

TL*- THE CONTACT STATED THAT THE 2006 BUICK LUCERNE WOULD NOT ACCELERATE AFTER COMING TO A STOP AND TRYING TO GO FORWARD. THE VEHICLE DIDN'T STALL, BUT WHEN PUTTING THE FOOT ON THE ACCELERATOR THE VEHICLE WOULD NOT MOVE. THIS HAPPENED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY FOUND NOTHING WRONG WITH THE VEHICLE. THEY INFORMED THE CONTACT THAT THE CHECK ENGINE LIGHT DIDN'T COME ON ,AND THEY COULD NOT DUPLICATE THE PROBLEM. THE CONTACT STATED THAT HIS VEHICLE ONLY HAD A CURRENT ODOMETER READING OF 9,500 MILES, AND FELT THAT THIS WAS A SAFETY ISSUE. DURING HIS SECOND TRIP TO THE DEALERSHIP THEY INSTALLED A VEHICLE EVENT DATA RECORDER, AND HE HAS BROUGHT THE VEHICLE TO DEALER ON FOUR OTHER OCCASIONS, AND HAS CAUGHT FOUR SNAP SHOTS WITH THE DATA RECORDING SYSTEM. THE DEALER INSTALLED A NEW POWER TRAIN CONTROL MODULE, AND THE VEHICLE RAN WELL FOR A MONTH, BUT THE SAME PROBLEMS RECURRED, THE VEHICLE'S ACCELERATED AGAIN. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 9,500.*AK

TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STRUCK A DEER AND THE ROOF WAS PARTIALLY REMOVED FROM THE VEHICLE. PER THE STATE FARM INSURANCE AND THE CENTER LINE CAR STAR COLLISION CENTER THE FAILURE WAS CAUSED BECAUSE THE WELLS DID NOT HOLD, AND THE BONDING ADHESIVE DID NOT BOND PROPERLY. THE CONTACT FILED A COMPLAINT WITH BUICK. THE CURRENT AND FAILURE MILEAGE WERE 5,500.*AK THE CONSUMER PROVIDED A MULTITUDE OF PICTURES AND ALSO LETTERS TO THE INSURANCE COMPANY AND THE MANUFACTURER PERTAINING TO THE INCIDENT. UPDATED 08/13/07 *TR

TL*-THE CONTACT STATED THAT HIS 2006 BUICK LUCERNE DRIVER SIDE EXTERIOR MIRROR DOESN'T ADJUST OUTWARD OR HIGH ENOUGH FOR THE CONTACT TO SEE THE BLIND SPOTS. THE CONTACT STATED THAT THE DRIVER'S SIDE MIRROR SHOULD BE ABLE TO SEE THREE LANES OVER, AND HIS MIRRORS ON THIS VEHICLE DIDN'T DO THAT. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY INFORMED HIM THAT THEY WERE AWARE OF THE PROBLEM OF OTHER COMPLAINTS, BUT THEY COULDN'T DO ANYTHING ABOUT THE WAY THE VEHICLE WAS DESIGNED. THE CONTACT STATED CALLED THE MANUFACTURER, AND WAS GIVEN CASE# 71-495201943. THE FAILURE MILEAGE WAS 3,000 AND, THE CURRENT MILEAGE WAS 6,200. *AK UPDATE 4/9 *TR

WHEN I WASH MY WINDSHIELD, THE DRIVERS SIDE DOES NOT DISPENSE FLUID PROPERLY. THE FLUID POOLS ON THE LOWER LEFT SIDE OF THE WINDSHIELD RATHER THAN IN FRONT OF THE DRIVER. THIS REQUIRES OPERATION MUCH LONGER THAN NORMAL. IN AN ICE STORM ON FEBRUARY 14TH I HAD TO REFILL THE SYSTEM EVERY 25 MILES. THE DEALER HAS REPLACED THE LEFT WIPER ASSEMBLY. THE SAME CONDITION EXISTS WITH THE NEW ASSEMBLY. *JB

TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE DRIVING THE VEHICLE IT PULLED TO THE RIGHT CONTINOUSLY. THE DEALER REPAIRED THE VEHICLE ON 2/15/07 AND THE FAILURE RECURRED. THE CONTACT BELIEVED THE FAILURE WAS THE TORQUE CONVERTER. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 7,500. *AK

TL*- THE CONTACT HEARD A RATTLING NOISE COMING FROM THE TRUNK OF THE 2006 BUICK LUCERNE. THE CONTACT DEPRESSED THE TRUNK RELEASE BUTTON INSIDE THE VEHICLE TO OPEN THE TRUNK. THE CONTACT REACHED INTO THE TRUNK TO SEE WHAT WAS CAUSING THE RATTLING NOISE. ONCE INSIDE THE TRUNK, THE TWO TORSION BARS THAT HELD THE TRUNK LID OPEN FELL INSIDE THE TRUNK, CAUSING THE TRUNK LID TO FALL ONTO THE CONTACT'S BACK. THE TRUNK LID HAD TO BE OPENED BY OTHERS SO THAT HE COULD BE RELEASED FROM THE TRUNK. THE VEHICLE WAS TAKEN A DEALERSHIP, WHERE THEY REPLACED THE TORSION BARS, AND INFORMED THE CONTACT THAT THE TORSION BARS WERE DEFECTIVE. THE CONTACT STATED THERE HAVE BEEN NO OTHER INCIDENTS SINCE THE TORSION BARS HAVE BEEN REPLACED. THE VEHICLE CURRENTLY HAD 14000 MILES. *AK UPDATED 03/30/07. *JB

TL*- THE CONTACT STATED THAT THE 2006 BUICK LUCERNE WOULD NOT MOVE FORWARD AFTER THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT WAITED APPROXIMATELY 25 SECONDS BEFORE HE WAS ABLE TO PROCEED. HE HAD TO PUSH THE ACCELERATOR A COUPLE OF TIMES BEFORE THE VEHICLE ACCELERATED. ALSO, THE VEHICLE WOULD ACCELERATE BY ITSELF WITHOUT WARNING. THE CONTACT STATED THERE WAS NO PARTICULAR TIME OF THE DAY, AND THE ROAD CONDITIONS HAVE BEEN CLEAR DURING EVERY OCCURRENCE. THE CONTACT SPOKE WITH DEALERSHIP, AND THEY INSTALLED A DATA PROCESSOR, THE CONTACT WAS ADVISED TO PUSH DATA PROCESSOR BUTTON WHEN PROBLEMS OCCURRED. THE VEHICLE HAS NOW STARTED TO GIVE FALSE WARNINGS. THE VEHICLE TRACTION CONTROL INDICATOR ILLUMINATED WHEN THE VEHICLE WAS NOT MOVING. ALSO, RECEIVED A SERVICE BRAKE ASSISTANCE WARNING WHEN THE VEHICLE WAS NOT MOVING. THE VEHICLE CURRENTLY HAD 12000 MILES. THE FAILURE MILEAGE WAS 7500.*AK

TL* - THE CONTACT CALLED REGARDINGTHE 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE VEHICLE SHIFTED TO THE RIGHT. BEFORE HE PURCHASED THE VEHICLE, HE TOOK THE VEHICLE FOR A TEST DRIVE AND NOTICED THE VEHICLE PULLED TO THE RIGHT. THE DEALER ADVISED HIM THAT THEY WOULD ALIGN THE VEHICLE BEFORE HE TOOK DELIVERY. WHEN HE PICKED UP THE VEHICLE HE NOTICED THE VEHICLE STILL PULLING TO THE RIGHT. THE FAILURE MILEAGE WAS 30 MPH. WHEN THE CRUISE CONTROL WAS ON THE VEHICLE IT PULLED TO THE RIGHT. THERE WERE NO WARNING INDICATORS. WHEN THE VEHICLE WAS DRIVEN AROUND A CURVE THE STEERING WHEEL CAME BACK TO THE CENTER, BUT IT STILL DRIFTED 3 DEGREES TO THE RIGHT. THE CONTACT STATED THAT HE MUST KEEP PRESSURE ON THE STEERING WHEEL IN ORDER TO KEEP THE VEHICLE STRAIGHT. THE CONTACT STATED THE DEALER HAS DONE 3 FRONT WHEEL ALIGNMENTS AND BALANCED THE TIRES. THIS HAS NOT CORRECTED THE STEERING PROBLEM. THE CURRENT MILEAGE WAS 2400.*AK

2006 BUICK LUCERNE WITH A LIST OF CONCERNS /PROBLEMS**CC ON THE DAY OF PURCHASE THE CONSUMER'S NOTICED WIND NOISE FROM BOTH FRONT DOORS AND SCRATCHES ON THE WINDSHIELD. THE DEALER ATTEMPTED TO BUFF OUT THE SCRATCHES BUT WAS UNSUCCESSFUL. GM APPROVED A WINDSHIELD REPLACEMENT. WHILE DRIVING THE AUTOMATIC DRIVER'S SEAT STARTED MOVING UP ON IT'S OWN. THE SEAT WOULD NOT STOP UNTIL IT WAS AS FAR FORWARD AS IT COULD GO. THE CD PLAYER/RADIO REFUSED TO EJECT A CD, BUT AFTER TWO DAYS IT FINALLY RELEASED. THE RADIO WAS ALSO NOT WORKING DURING THIS TIME. THE CONSUMER MADE A SERVICE APPOINTMENT. TRUNK DECK EXPLODED. WHEN THE TRUNK RELEASE BUTTON WAS PUSHED THERE WAS A LOUD NOISE AND THE TRUNK FLEW OPEN. THE VEHICLE WAS TAKEN TO THE DEALER. THE DOORS WERE READJUSTED TO STOP THE WIND NOISE. THE TECHNICIAN INDICATED HE COULDN'T FIND ANYTHING WRONG WITH THE SEAT. THEY ALSO COULDN'T FIND ANYTHING WRONG WITH THE CD/RADIO. WHEN THE TECHNICIAN PRESSED THE TRUNK RELEASE BUTTON ON THE KEY FOB, THE TRUNK DECK EXPLODED. THE VEHICLE WAS LEFT AT THE DEALER TO BE SERVICED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE TRUNK PROBLEM. *NM

TL*- THE CONTACT OWNS A 2006 BUICK LUCERNE WITH 9,997 MILES. THE DRIVERS SIDE ROOF SUPPORT ARM ATTACHED TO THE SIDE MIRROR OBSTRUCTED VISION WHEN LOOKING TO THE LEFT. THE CONTACT EXPLAINED IT PRESENTS A BLIND SPOT AND NEARLY HIT TWO PEDESTRIANS BECAUSE OF IT. THE CONTACT HAD MADE SEVERAL SEAT ADJUSTMENTS INCLUDING ASSISTANCE FROM DEALER AND HAD BEEN UNSUCCESSFUL. THE CURRENT AND FAILURE MILEAGE WERE 9997.*AK UPDATED 02/27/07. *JB

TL*- THE CONTACT OWNS A 2006 BUICK LUCERNE THAT HAD BEEN TO THE DEALER 7 TIMES BECAUSE THE AIR BAGS INDICATOR LIGHT SHOWED THAT AIR BAGS NEEDED TO BE SERVICE. THE DEALER THEY REPLACED THE AIR BAG MODULE AND THE WIRING HARNESS. THE CONTACT STATED THAT THE AIR BAGS INDICATOR LIGHT CONTINUED TO SHOW ON DASHBOARD. *AK UPDATED 2/27/2007 - INTERMITTENTLY THE CRUISE CONTROL WAS INOPERATIVE. *NM

AFTER MY 2006 BUICK LUCERNE CXS SITS FOR AWHILE, 10-12 HOURS, I GET A REALLY BAD VIBRATION OUT OF THE CAR. IT SHAKES THE ENTIRE CAR AS IF IT IS GOING TO FALL APART. AFTER 5-10 MINUTES OF DRIVING IT SMOOTHES OUT A BIT BUT DOESN'T COMPLETELY GO AWAY. MOSTLY NOTICEABLE WHEN ITS COLD OUT. THE DEALER REPLACED THE TIRES WITH THE SAME BRAND AND MODEL, BUT THE VERY NEXT DAY, I HAD THE SAME PROBLEM WITH THE NEW TIRES. I HAVE TALKED TO THE 2 DEALERS, BUICK CUSTOMER SUPPORT, BRIDGESTONE CONSUMER LINE, A FIRESTONE CORP. CENTER, AND BUICK AGAIN, ALL THEY CAN SAY IS THE TIRES WERE MADE THAT WAY AND THERE IS NO DEFECT. NO ONE WANTS TO STAND UP AND TAKE BLAME. NOW I OWN A NEW $42,000 VEHICLE THAT THEY SAY IS NORMAL TO HAVE THIS VIBRATION WITHIN THE FIRST 5-10 MINUTES OF DRIVING, AND NEVER COMPLETELY GOES AWAY. I ALSO NOTICE IT WHEN DRIVING ON CURVED ROADS AT HIGHER SPEEDS, FROM TIME TO TIME THE CAR FLOATS OR SUDDENLY TURNS SLIGHTLY ON ITS OWN WHEN DRIVING AT SPEEDS 50-60 MPH. VERY UNHAPPY, NO CUSTOMER SERVICE ANYWHERE.*JB

BUICK LUCERNE SPEEDOMETER IS IMPOSSIBLE TO READ**CC THE CONSUMER STATED THE SPEEDOMETER WAS IMPOSSIBLE TO READ DURING DAYLIGHT HOURS. WHEN THE CONSUMER DID GET A NEW SPEEDOMETER, THE CONSUMER STILL COULD NOT SEE IT. *JB

WHILE ENTERING A CURVE ON THE EAST -WEST CONNECTOR IN FRANKFORT, KY, MY WIFE LOST CONTROL OF OUR 2006 BUICK LUCERNE. THE SPEED LIMIT WAS 45 AND SHE WAS GOING NO MORE THAN 35-40. SHE WAS UNABLE TO STEER THE CAR AND BRING IT UNDER CONTROL. THE RIGHT FRONT PART OF OUR CAR HIT A GUARDRAIL, SHE THOUGHT THAT SHE WAS ABLE TO BRING IT UNDER CONTROL MOMENTARILY, THEN LOST CONTROL AGAIN. THE CAR SPUN AROUND AND HIT THE CEMENT BARRIER, WHERE THE CAR STOPPED. DAMAGE WAS DONE TO THE RIGHT REAR AND THE RIGHT REAR WHEEL WAS COMPLETELY SEVERED FROM THE VEHICLE. WE HAD NEVER HAD PROBLEMS WITH THE CAR BEFORE, ALTHOUGH SEVERAL DAYS EARLIER, WHEN I DROVE THE CAR, I NOTICED SEVERAL TIMES THAT THE CAR DID NOT SEEM TO RESPOND IMMEDIATELY TO MY CONTROLS. THE CAR HAS BEEN SERVICED REGULARLY AND HAD APPROXIMATELY 18,000 MILES. FORTUNATELY, MY WIFE WAS NOT INJURED AND NO OTHER VEHICLES WERE INVOLVED. WE HAVE APPROXIMATELY $10,000 IN DAMAGES TO THE CAR. OUR PRIMARY CONCERN IS THAT THE WHEEL WAS COMPLETELY SEVERED FROM THE CAR. THE TIRE IS NOT FLAT, BUT THE WHEEL SEPARATED AT THE HUB (I THINK THAT IS THE CORRECT TERM). SINCE THIS IS A NEW CAR (2006 WAS THE FIRST MODEL), WE WONDER WHETHER THERE MAY BE SOME TYPE OF DEFECT? WE CAN'T BELIEVE THAT THE WHEEL WOULD HAVE BEEN COMPLETELY REMOVED FROM THE VEHICLE (INTACT) WHEN SHE WAS NEVER GOING MORE THAN 35-40 AND, MOST LIKELY, SLOWER THAN THAT WHEN SHE HIT THE CEMENT BARRIER. IF NECESSARY, WE CAN PROVIDE A COPY OF THE ACCIDENT REPORT, A LIST OF REPAIRS TO BE MA

INSTRUMENT GAUGES DO NOT GIVE ACCURATE READINGS. *JB

I PURCHASED A NEW 2006 BUICK LUCERNE CXL, THE DASH BOARD DATA SHOWING THE SPEEDOMETER, ODOMETER, ETC., IS LIGHTED AT NIGHT AND INCLEMENT WEATHER. ON SUNNY DAYS THE LIGHTS GO OUT, ALL THE ITEMS MENTIONED ARE NOT VISIBLE. IT CREATES A HAZARD SINCE IT IS NOT POSSIBLE TO TELL THE SPEED. MY HUSBAND GOT A SPEEDING TICKET FOR TRAVELING AT 9 MPH ABOVE THE POSTED LIMIT. THE POTENTIAL FOR AN ACCIDENT IS EXACERBATED BECAUSE READING ANY OF THE DATA WHILE DRIVING IS IMPOSSIBLE. ALSO THE PASSENGER'S VIEW OF THESE ITEMS IS OBSCURED SO THAT THE ABILITY TO ACT AS A CO- PILOT IS ELIMINATED. IT SEEMS TO ME THAT THE DEVICE THAT TURNS THESE LIGHTS OFF COULD BE MODIFIED TO KEEP THEM LIT. I ENTERED A COMPLAINT THE SAME WEEK I PURCHASED THE CAR AND NOTHING HAS BEEN DONE, NOR CAN I GET ANY INFORMATION FROM BUICK TO INDICATE THEY ARE WORKING ON A SOLUTION. *NM

I CANNOT ADJUST THE DRIVER'S SIDE EXTERIOR MIRROR TO A SAFE POSITION FOR VIEWING PASSING TRAFFIC. I AM 6'2", AND MIRROR CANNOT BE RAISED HIGH ENOUGH OR FAR ENOUGH TO THE LEFT TO SAFELY COVER ADJOINING LANE. DEALER CHECKED SIMILAR MODELS IN INVENTORY; SAID THEY ALL HAVE SAME LIMITATION. I HAVE NEVER HAD A CAR WITH SUCH AN EXTREME LIMITATION ON ADJUSTMENT OF THE OUTSIDE MIRROR FOR THE DRIVER. THIS IS VERY UNSAFE FOR ALL DRIVING CONDITIONS. FAILURE IS CONTINUOUS. *NM

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS DURING THE DAY, THE INTERIOR LIGHTS IN THE VEHICLE DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THE INSTRUMENT PANEL WAS WORKING PROPERLY BY THE MANUFACTURER'S DESIGN. THERE WERE NO REPAIRS MADE. THE MANUFACTURER WAS CONTACTED AND EXPRESSED THAT THERE WERE MANY COMPLAINTS IN REGARDS TO THIS PROBLEM AND THIS MATTER WOULD BE LOOKED INTO. THE MANUFACTURER DID NOT PROVIDE FURTHER ASSISTANCE. THE CONSUMER STATED AFTER THE VEHICLE IS IN THE SUNLIGHT FOR A PERIOD OF TIME, THE DASH LIGHTS DIM, HE IS UNABLE TO READ THE INTRUMENT PANEL, SUCH AS THE SPEEDOMETER AND OTHER INSTURMENTS. UPDATED 12/12/06. *JB

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PLACED IN DRIVE, THE DOORS LOCKED AUTOMATICALLY. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE DOOR LOCKS PERFORMED AS DESIGNED. THE CONSUMER STATED IF HE IS INVOLVED IN AN ACCIDENT, HE OR THE PASSENGERS MAY NOT BE ABLE TO EXIT. THE PASSENGERS WILL NOT BE ABLE TO EXIT UNTIL THE SWITCH IS OPERATED OR PULLS UP THE MANUAL LOCK POST , THEN THEY CAN UNLOCK THE DOOR BY PULLING THE DOOR HANDLE. THE CONSUMER BELIEVES THAT TAKES TOO MUCH TIME AND EFFORT IF IN AN EMERGENCY SITUATION. UPDATED 12/05/06. *JB

EXPERIENCED FRONT END VIBRATION ON DELIVERY. DEALER DID A WHEEL ALIGNMENT BUT A SLIGHT VIBRATION CONTINUED. EVENTUALLY IT INCREASED AND I TOOK IT TO A INDEPENDENT FOR BALANCING AND ROTATION BUT THE PROBLEM PERSISTED. THE DEALER ANALYZED IT AS "DEFECTIVE" TIRES ON THE FRONT AND REPLACED THEM. AS I DROVE HOME THE CAR PULLED TO THE RIGHT. TOOK IT BACK TO THE DEALER AND THEY SWITCHED THE LEFT FRONT TO THE RIGHT AND THE RIGHT FRONT TO THE LEFT AND CLAIMED THAT WOULD FIX THE PROBLEM. THE CAR BEGAN TO SHIMMY AND VIBRATE BADLY. RETURNED TO THE DEALER AND THEY FOUND MY RIGHT FRONT BRAKE DEFECTIVE. AS I LEFT THE DEALER I NOTICED THAT THERE STILL IS A VIBRATION. TRIED FOR 10 DAYS TO HAVE GM TALK WITH THE DEALER BUT THEY CONTINUALLY TOLD ME THEY HAD NOT BEEN ABLE TO REACH THEM. BECAUSE THIS CAR HAD THE DEFECTIVE INSTRUMENT PANEL THAT NO ONE CAN SEE DURING DAYLIGHT HOURS, FRONT END AND BRAKE PROBLEMS I DEEMED THIS BUICK LUCERNE UNSAFE AND HAVE SOLD IT TO A DEALER. *JB

DT*: THE CONTACT STATED THE VEHICLE'S GAUGES WERE INTERMITTENTLY DIFFICULT TO READ DUE TO SUN GLARE. THE VEHICLE WAS TAKEN INTO THE DEALER, WHO DETERMINED THE SAME THING AND ATTEMPTED TO REPAIR THE PROBLEM, BUT WAS UNSUCCESSFUL. THE CONTACT NOTICED A SIMILAR COMPLAINT ODI ID # 10150699 CONCERNING THE INTERIOR LIGHTING.*AK

VEHICLE HAD A SEVERE VIBRATION PROBLEM WHEN DELIVERED IN APRIL. A WHEEL ALIGNMENT WAS PERFORMED AT 125 MILES. NOW, AT 3750 MILES THE PROBLEM RETURNED BUT MUCH MORE PRONOUNCED. AT 45 MPH IT FELT LIKE A FLAT TIRE OR A WHEEL WAS LOOSE. THE DEALER INFORMED ME THAT THE TWO FRONT TIRES WERE DEFECTIVE AND HAD TO BE REPLACED. ON MY WAY HOME I EXPERIENCED A SLIGHT VIBRATION AND NOTICED THE CAR PULLING TO THE RIGHT. I RETURNED TO THE DEALER AND THEY SWAPPED TIRES FROM RIGHT TO LEFT. HOW WILL THIS IMPACT MY VEHICLE WHEN I NEXT ROTATE MY TIRES? THE VIBRATION PROBLEM STILL EXISTS. I AM FEARFUL THAT THIS VEHICLE IS UNSAFE AND, ONCE AGAIN, WILL RETURN TO MY DEALER FOR A SOLUTION. TIRES ARE CONTINENTAL P235-55R17 WHICH THE NHTSA SITE DOES NOT HAVE AS AN OPTION WHEN FILLING OUT THE "COMPONENT" SECTION OF THIS REPORT. *NM

THIS IS NOT A ACCIDENT REPORT

DT*: THE CONTACT STATED THE VEHICLE'S INSTRUMENT PANEL HAD POOR ILLUMINATION DURING THE DAY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT THE ILLUMINATION WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THEIR WERE OTHER CONSUMERS EXPERIENCING SIMILAR PROBLEMS VIA THE NHTSA WEBSITE ODI #10150699. UPDATED 10/31/2006 - THE CONSUMER FEELS THAT THE POOR ILLUMINATION IS A SAFETY ISSUE. *NM

DASH INSTRUMENTS AND GAUGES ARE NOT VISIBLE IN DAYTIME. RUN OFF ROAD TRYING TO SEE SPEEDOMETER TO SET CRUISE CONTROL. DASH LIGHTS ARE COMPLETELY OFF IN DAYLIGHT, MAKING IT IMPOSSIBLE TO SEE DASH INSTRUMENTS. CONTACTED DEALER AND WAS TOLD THAT THERE IS NOTHING THEY CAN DO. CONTACTED GM AND THEY TELL ME THAT IT IS A DESIGN FLAW AND IT IS NOT COVERED BY WARRANTY. I HAVE FOUND OUT THAT OTHERS HAVE HAD SAME PROBLEM. IT IS ON BUICK LUCERNE 2006, ALSO UNDERSTAND 2007'S HAVE SAME PROBLEM. IT IS NOT ON ALL CARS AS I UNDERSTAND IT. IT IS DANGEROUS TO OPERATE CAR. MAY CAUSE TO RUN OFF ROAD OR CROSS CENTER AND HAVE WRECK TRYING TO FIGURE OUT WHAT SPEED CAR IS GOING. NEEDS TO BE FIXED. *NM

DT*: THE CONTACT STATED THE INSTRUMENT CLUSTER WAS OBSCURED BY THE GLARE FROM SUNLIGHT. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO INFORMED THE CONTACT THAT THE STRUCTURE OF THE DASHBOARD PANEL WAS A MANUFACTURING STANDARD. THE MANUFACTURER WAS NOTIFIED. UPDATED 10/17/2006 - *NM

DT*: THE CONTACT STATED DURING DAYLIGHT HOURS, THE INSTRUMENT PANEL WAS DIFFICULT TO SEE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE PANEL WAS SET AT HIGH INTENSITY, HOWEVER THE GAUGES REMAINED DIFFICULT TO VIEW DURING DAYLIGHT HOURS. THE CONTACT MENTIONED THAT THE SPEED AND FUEL GAUGES WERE SOME EXAMPLES OF GAUGES THAT COULD NOT BE VIEWED. THE MANUFACTURER WAS CONTACTED, AND OFFERED THREE OIL CHANGES DUE TO INCONVENIENCES. *NM UPDATED 10/02/06. *JB, UPDATED 11/28/2006. *AK

(1) EXTREMELY POOR STEERING, AT HIGHWAY SPEEDS, 65 MPH OR HIGHER,. MAY NOT CAUSE A WRECK, BUT MOST CERTAINLY WOULD CONTRIBUTE TO A ACCIDENT. (2) NONE , SO FAR. (3) NOTIFIED BUICK BY MAIL 05-16-06/ BUICK PHONED BACK, "WE HAVE FILED YOUR LETTER." NOTE: THIS IS A CONDITION FROM THE DAY THE CAR WAS BOUGHT, THROUGH TODAY, 09-26-06. SO, THERE HAS BEEN NO 'INCIDENT (S) TO REPORT. *NM

2006 LUCERNE INSTRUMENT PANEL LIGHTS ARE HARD TO SEE DURING THE DAY. *TS ***NAR*** THE TRUNK RELEASE IS HIDDEN IN THE GLOVE BOX. THE CONSUMER FEELS THAT THIS IS VERY INCONVENIENT. *NM

DT*: THE CONTACT STATED THE BRAKES VIBRATED GOING DOWNHILL. THE BRAKING WAS NORMAL AT ALL OTHER TIMES. THE SERVICE DEALER CHANGED THE ROTORS, BUT THAT DID NOT REMEDY THE PROBLEM.

DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH, THERE WAS HEAVY CONDENSATION ON THE OUTSIDE OF THE FRONT WINDSHIELD. THE TEMPERATURE WAS SET AT 72 DEGREES WITH THE A/C ON AND THE DIALS SET ON WINDSHIELD DEFROSTER/LOWER LEG. THE DEALER WAS CONTACTED WHO DETERMINED THE VEHICLE WAS OPERATING NORMALLY. ON 09/18/06, THE MANUFACTURER WAS CONTACTED AND A SAFETY COMPLAINT WAS FILED. UPDATED 10/3/2006 - *NM

1. NORMAL LANE CHANGE FROM CENTER LANE TO RIGHT LANE AT APPROX. 65 MPH, MARYLAND INTERSTATE 95 NORTH MILE MARKER 104.8 2. VEHICLE VEERED SHARPLY RIGHT WITH NO CONTROL OF STEERING RESULTING IN 4 SPINS AND TRAVELING BACKWARDS WITH BRAKES ON POSSIBLY 200 FT. BEFORE STRIKING AN EMBANKMENT RESULTING IN SEVERE DAMAGE TO VEHICLE. NO AIR BAGS DEPLOYED. THERE WAS NO CONTROL OF THE VEHICLE DURING THIS INCIDENT. 3. IS IN A BODY SHOP WAITING INVESTIGATION AND REPAIR/REPLACEMENT. *NM

MY 2006 BUICK LUCERNE CXS V8 DRIVERS SEAT IS OFFSET TO THE RIGHT OF THE STEERING WHEEL. UPON PERSONAL INVESTIGATION IT WAS DISCOVERED THAT THE OEM SUPPLIER OF THE DRIVERS SIDE AIRBAG HAD A LOT OF PROBLEMS PASSING DEPLOYMENT SPECIFICATIONS SO AS A LAST RESORT BUICK (GM) DECIDED TO MOVE THE SEAT INSTEAD. THIS IS VERY UNCOMFORTABLE TO DRIVE AND I REALLY WONDER HOW WELL THE AIRBAG WILL DEPLOY IN A SIDE IMPACT CRASH. I'VE CONTACTED GM AND THE DEALER AND GET THE RUNAROUND AND WAS EVEN TOLD BY ONE OF THE DEALERS SERVICE MEN THAT ALL CARS ARE DESIGNED LIKE THAT! *NM

DT*: THE CONTACT STATED WHILE ACCELERATING AT VARIOUS SPEEDS, THE VEHICLE PULLED TO THE RIGHT. THE DEALERSHIP ALIGNED THE VEHICLE 4 TIMES, REPLACED THE TIRES AND INSTALLED A 5 MM THICK SHIM TO REPAIR THE PROBLEM. ALTHOUGH THE REPAIRS WERE MADE, THE VEHICLE STILL PULLED TO THE RIGHT. UPDATED 10/4/2006 - *NM

UNABLE TO SEE INSTRUMENT PANEL, SPEEDOMETER, GAS GAUGE DURING THE DAY. LACK OF LIGHTING DURING THE DAY. *JB

DT*: THE CONTACT STATED DURING DAYLIGHT HOURS THE ILLUMINATION ON THE DASH COULD NOT BE SEEN AND THE GAUGES WERE NOT VISIBLE. THE DEALER WAS ALERTED. UPDATED 09/05/06. *JB

DETAILS: I HAVE THE BUICK LUCERNE V8 MODEL AND IT PULLS TO THE RIGHT. I HAVE NOW HAD THE CAR IN THE SHOP TWO TIMES FOR THIS PROBLEM. IT STILL IS NOT FIXED. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT. I BELIEVE THIS IS A DANGER TO ME THE DRIVER AND TO THE PUBLIC. *JB

DT*: THE CONTACT STATED THE DASHBOARD LIGHTS WERE DIM DURING THE DAY AND THE INSTRUMENT PANEL WAS NOT READABLE. THE DEALERSHIP DETERMINED THAT WAS HOW THE VEHICLE WAS MANUFACTURED.

NO AIR BAG DEPLOYMENT ON 40 MILE PER HOUR FRONT END COLLISION. *NM

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH THE 6 INCH PILLAR/POSTS BETWEEN THE WINDSHIELD AND BOTH FRONT DOORS OBSCURED DRIVER VISIBILITY, NEARLY CAUSING SEVERAL CRASHES. THE MANUFACTURER WAS CONTACTED. THE BACKLIGHTING OF THE INSTRUMENT PANEL DID NOT ILLUMINATE PROPERLY WHICH CAUSED POOR VISIBILITY OF THE SPEEDOMETER AND OTHER GAUGES. UPDATED 9/13/2006 - *NM

DT*: THE CONTACT STATED WHILE DRIVING DOWNHILL WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD NOT SLOW DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE VEHICLE WAS DESIGNED THAT WAY.

DT*: THE CONTACT STATED THE V6 MODELS PULLED TO THE RIGHT. THIS PROBLEM SEEMS TO BE CONSISTENT WITH ALL V8 MODELS. THE DEALER HAS ATTEMPTED THREE TIMES TO FIX THE STEERING HOWEVER THE PROBLEM PERSISTED. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT. THE CONTACT HAS TALKED TO OTHERS VEHICLE OWNERS WHO ALL HAVE THE PROBLEM, IT WAS EXPRESSED THAT THIS PROBLEM IS A DANGER TO THE DRIVER OF THIS VEHICLE AND THE PUBLIC.

DT*: THE CONTACT STATED THAT THE STEERING FEELS LIGHT AND WANDERS EASILY IF NOT PAYING ATTENTION. THE CONSUMER INDICATED THAT HIS HANDS MUST BE ON THE STEERING WHEEL AT ALL TIMES. THE STEERING FEELS AS IF THERE IS NOT ENOUGH POS CASTER. WHILE TURNING IN OR OUT OF DRIVEWAYS THE CONSUMER FELLS A THUMP IN THE STEERING WHEEL. THE DASH GAUGES ARE DIFFICULT TO SEE WHILE DRIVING THE DAYTIME. THE VEHICLE WAS NOT INSPECTED BY A DEALER AND THE MANUFACTURER WAS NOT CONTACTED. UPDATED 8/21/2006 - *NM

BUICK LUCERNE CX-L, 4 DOOR SEDAN, VIN[XXX] THE SAFETY ISSUE IS THAT THE BUICK LUCERNE'S DRIVER'S SIDEVIEW MIRROR CANNOT BE ADJUSTED FOR ME TO SEE CARS IN THE DRIVER'S BLIND SPOT. ALSO CANNOT ADJUST THE BUICK LUCERNE'S DRIVER'S SIDEVIEW MIRROR TO GIVE A SAFE VIEW WHEN ENTERING AN INTERSTATE HIGHWAY. I HAVE TRIED ADJUSTING THE DRIVER'S SEAT TO DIFFERENT POSITIONS, OTHER THEN MY PREFERRED POSITION, AND CANNOT OBTAIN A SAFE SIDE VIEW. THE CAR HAS BEEN TAKEN TO TWO DIFFERENT BUICK SERVICE DEPARTMENTS AND WAS INFORMED THAT IT IS WORKING AS DESIGNED AND THAT THERE HAVE BEEN NO SERVICE BULLETINS ADDRESSING THIS CONCERN. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)