Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2006 record →
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, A SQUEAKING SOUND EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE POWER STEERING HOSE EXHIBITED A HOLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE CONTACT HAD TO PUSH DOWN ON THE GEAR SHIFTER TO RELEASE THE KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
UNABLE TO USE PASSENGER REAR DOOR FROM INSIDE OR OUT, WEATHER DOOR IS LOCKED OR UNLOCKED. *TR
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNED A 2006 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT CRASHED THE VEHICLE INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 11/14/14*CN UPDATED 8/12/2015*JS
2006 BUICK LUCERNE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP AND ACCIDENT CAUSED BY DEFECT STATED IN RECALL NOTICE. *SMD ACCORDING TO THE RECALL LETTER, THE PARTS WERE NOT AVAILABLE. THE LETTER DID NOT GO INTO SPECIFICS ABOUT THE ACCIDENT. *JB
2006 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 14299 ISSUES. *SMD
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. WHEN THE VEHICLE WAS DRIVEN OVER A BUMP WITH THE CRUISE CONTROL ACTIVATED, THE BRAKE LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND THERE WAS AN ABNORMAL NOISE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE BRACKET FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. UPDATED 12/2/14*CN
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO DEACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
TL* THE CONTACT OWNED A 2006 BUICK LUCERNE. WHILE DRIVING 40 MPH, THE BRAKES AND POWER STEERING FAILED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. SEVERAL MONTHS LATER, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A LIGHT POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOTIFIED OF RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE VEHICLE HAD NOT BEEN REPAIRED UNDER THE RECALL SINCE THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE LOCAL DEALER AND MANUFACTURER TO REMEDY THE RECALL REPAIR WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
LOWER FRONT MOTOR SUPPORT REPLACED @ ABOUT 45,000 MILES. NOW @ 81,000 REPLACED TORQUE BAR ? (UPPER FRONT OF ENGINE 2 BIG BOLTS REPLACED MYSELF) GREAT IDEA FOR A LESS POWERFUL 3800 ENGINE. ALSO CONSTANT ANTI-FREEZE LEAK. YOU KNOW THE CAUSE. IT IS ALL OVER THE I-NET...PLASTIC CONNECTIONS.!!!!!! ALL THIS IS COMMON KNOWLEDGE, WHY HAS NOTHING BEEN DONE???? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE PROBLEM OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE COIL PACK CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 10/02/14*LJ UPDATED 3/10/2015 *JS
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT MENTIONED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE ACTUATOR LOCK FRACTURED AND PREVENTED HER FROM ENTERING OR EXITING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT ALMOST LOST CONTROL OF THE VEHICLE. IN ADDITION, THE ENTIRE INSTRUMENT PANEL WAS ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT WAS DRIVING WITH ONLY A SINGLE KEY IN THE IGNITION, AS RECOMMENDED, UNTIL THE PARTS BECAME AVAILABLE; HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE POWR TRAIN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION WAS LEAKING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000. UPDATED 10/02/14*LJ UPDATED 3/6/2015 *JS
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 10V240000 (ELECTRICAL SYSTEM) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER STATED THE PART WAS UNAVAILABLE. THE CONTACT STATED INTERMITTENTLY WHEN STARTED THE VEHICLE WILL INDEPENDENTLY CONTINUE TO CRANK. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
REARED ENDED VEHICLE ABOUT 20 MPH, INSURANCE TOTALED THE CAR $8,500 TO REPAIR IT. DIRECT HIT ON FRONT OF CAR AND AIR BAGS DID NOT DEPLOY. 2 DAYS IN HOSPITAL WITH BROKEN STERNUM AND RIBS. RECEIVED RECALL TODAY ON THE CAR SAYING AIRBAGS MAY NOT DEPLOY IF KEY ACCIDENTALLY TURNS OFF, I DON'T REMEMBER IF THAT WAS CASE OR NOT, BUT GM SAYS IT COULD HAPPEN. *TR
WE CAN BE DRIVING DOWN THE ROAD AND THE WARNING LIGHT FOR THE HOOD COMES ON AND SAYS HOOD OPEN ,IT'S NOT UNLATCHED AND WE ARE WONDERING WHAT WOULD CAUSE THIS? *TR
MY REAR DOORS WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. MY 4 DOOR VEHICLE HAS BEEN FORCED TO BE A 2 DOOR COUPE. I HAVE 80,000 MILES ON THE VEHICLE. *TR
I HAVE FILED A PRIOR CLAIM WITH YOU ON THE IGNITION CONTROL MODULE FAILURE. DEALER REPLACED THE ENTIRE MODULE - GM SUBSEQUENTLY ISSUED RECALL FOR BUICKS, ALTHO THEY ARE CLAIMING THE FAILURE HAS TO DO WITH A SLOT/HOLE IN A KEY. I HAD ONLY THE KEY AND THE LOCK FOB ON THE KEY - I DID NOT HAVE LOTS OF KEYS AND OTHER ACCESSORIES LINKED TO MY KEY, NOR DID I HIT A POTHOLE OR ANYTHING JARRING. THE CAR JUST DIED, NO BRAKES, STEERING, UNABLE TO RESTART THE CAR AND I HAD TO HAVE IT TOWED. I WAS FORTUNATE THAT IT WAS AT A LOW SPEED AND NOT 65 MPH ON A HIGHWAY. THIS REPAIR COST ME $939 DOLLARS. AND I AM NOT SURE THAT THE REPLACEMENT PART ISN'T A DEFECTIVE DUPLICATE, AN INVENTORY SHELF ITEM THAT HAS THE SAME DEFECT AS THE PART REPLACED. IF GM IS CLAIMING IT'S ONLY A KEY ISSUE, THEN THE DRIVERS OF THESE LARGER VEHICLES ARE ALL AT RISK, AS WELL AS OTHER VEHICLES THAT MIGHT BE INVOLVED IN AN ACCIDENT WITH A CAR UNABLE TO BE CONTROLLED. PLEASE DON'T LET THEM GET AWAY WITH SWEEPING THIS ISSUE UNDER THE RUG. I DON'T WANT TO BE INJURED OR CAUSE A DEATH BECAUSE GM DOESN'T WANT TO SPEND THE MONEY TO REPLACE DEFECTIVE MODULES. (I HAD THE DEALER GIVE ME THE MODULE THEY REMOVED AND WILL SEEK TO FIND A GOOD ENGINEERING TEST LAB IF GM CONTINUES TO DRAG ITS FEET ON THE LUCERNE ISSUE) I UNDERSTAND THESE PARTS WERE MADE IN CHINA AND THERE IS ALSO A REPORTED HISTORY OF DEFECTS - HERE IS A COPY OF MATERIAL REPRINTED FROM REUTERS: HTTP://AMERICA.ALJAZEERA.COM/ARTICLES/2014/6/25/GM-IGNITION-SWITCHLINKEDTORECAL
THE RIG, EVEN AFTER UNLOCKING ALL OTHER DOORS. THIS IS A SAFETY HAZARD AS BACK SEAT PASSENGERS COULD BE TRAPPED INSIDE THE CAR IN THE EVENT OF AN ACCIDENT OR FIREHT REAR DOOR LOCKS AND WILL NOT OPEN FROM INSIDE OR OUTSIDE. THIS IS A SAFETY HAZARD AS BACK SEAT PASSENGERS COULD BE TRAPPED INSIDE AFTER AN ACCIDENT OR A FIRE. *JS
MAGNETIC RIDE STRUT OPTION F E 3 . PLATE THAT HOLDS COIL SPRING FAILED CAUSING TIRE DAMAGE AND STRUT FAILURE.ALSO HAPPENED TO DRIVER SIDE 6 MONTHS AGO. RIDICULOUS PRICE USED 250. UP TO 899. NEW. *JS
CONTROL MODULE FAILED AS I ENTERED THE DRIVEWAY, INTO MY GARAGE. THE KEY COULD NOT BE REMOVED. DIRECTIONAL CONTROL WAS LOST AND THE ENGINE WOULD NOT TURN OFF. THE BATTERY HAD TO BE DISCONNECTED TO TURN OFF THE ENGINE. THE KEY SWITCH FAILED ONCE BEFORE, WHEN THE TUMBLER WITHIN THE IGNITION SWITCH STUCK OPEN WHEN THE KEY WAS REMOVED; BUT THE IGNITION CIRCUIT REMAINED OPEN. CONSEQUENTLY, THE BATTERY WENT DEAD. BUICK SERVICE DIAGNOSED THE FAILED SWITCH, AND DETERMINED THE SWITCH TUMBLER HAD STUCK IN THE ON POSITION. THE PROBLEM WAS CORRECTED BY LUBRICATING THE KEY SWITCH INTERNALLY...UPDATED 10/22/14 *BF
WHILE DRIVING HOME ON REREIDENTAL STREET( 31TH NEAR CHARLES STREET) IN ROCKFORD IL. AT 8:00PM,CROSSING OVER CHARLES STREET WHILE THE INTERSECTION LIGHT IN MY DIRECTION; AND EAST BOUND VEHICLE DIS-REGARED THE LIGHT AND CROSSED INTO MY PATH TURNING LEFT GOING SOUTH CAUSING DAMAGE TO THE ENTIRE VEHICLE FROM THE TIRES TO THE BUMPER. THE EMPACT TURNING THE VEHICLE ( 2006 BUICK LUCRENE 4 DR.) COMPLETELY AROUND. MY MAIN CONCERN IS THAT THE AIR BAGS ( DRIVER/PASS) DID NOT DEPORT.... QUESTION TO YOU IS THERE ANY STEPS I CAN TAKE TO SETTLE THIS ISSUE FOR COMPENSATION..THE VEHICLE WAS A TOTAL LOST. *TR
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2006 BUICK LUCERNE IGNITION SWITCH. *SMD THE CONSUMER STATED WHILE DRIVING DOWN THE HIGHWAY, HE HIT A LARGE POTHOLE AND THE VEHICLE SHUT OFF. WHEN HE ATTEMPTED TO APPLY THE ACCELERATOR, NOTHING HAPPENED. HE DECIDED TO PULL OVER, AND AT THAT POINT, HE REALIZED HE HAD NO POWER STEERING, THEN HE REALIZED HE HAD NO BRAKES TO STOP THE VEHICLE. HE FINALLY STOPPED THE VEHICLE AND WAS ABLE TO RE-START IT, WITH NO PROBLEM. WHEN THE CONSUMER CALLED THE DEALER, HE WAS INFORMED, HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE IGNITION RECALL. *JB
MANUFACTURE'S SUPPLIED CHROME WHEELS HAVE DEFECTIVE CHROME PLATING ALLOWING THE CHROME TO FLAKE OFF BREAKING THE SEAL WITH THE TIRE RESULTING IN THE TIRE LOSING AIR PRESSURE AND SUBSEQUENT DRIVE-ABILITY PROBLEM. *TR
INITIALLY THE AUTO HESITATED AND THEN ACCELERATE. REPORTED TO DEALER ON 09/18/06. MILEAGE WAS 7,291.. THEN THE AUTO WOULD STALL WHEN DRIVING AT VARIOUS SPEEDS, AT ONE TIME AT 60 MPH ON THE GARDEN STATE PARKWAY. VARIOUS FIXES BY THE DEALER FAILED TO STOP THE PROBLEM. HAVE ALL DOCUMENTATION. IN TOUCH WITH GM ON 06/13/2014 AND ADVISED TO AGAIN BRING BACK TO THE DEALER. (KERBECK BUICK ATLANTIC CITY NJ.). THE GM REP (([XXX]?) THEN SAID GO TO ANOTHER DEALER IF NOT SATISFIED. GOING TO DEALER ON NEXT WEEK. PLEASE ADVISE. *TR
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES FAILED TO RESPOND WITHOUT WARNING. THE FAILURES CAUSED THE CONTACT TO CRASH AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND INJURIES WERE SUSTAINED FROM THE CRASH THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 09/02/14*LJ THE CONSUMER STATED THE AIRBAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BROKEN BONES, DISLOCATED ANKLE, AND A BROKEN WRIST. THE PASSENGER SUSTAINED INJURIES TO THE RIBS. UPDATED 09/10/2014 *JS
DOOR LOCKS JAM AND CAN'T OPEN DOOR. LOCKS CAN NOT BE MANUALLY OPENED. LOCKED IN VEHICLE. REPORTED 8/21/08 AND FIXED. 2/16/10 BROKE AND I HAD TO PAY $400. 6/25/13 BROKE 3RD TIME AND GM REFUSED TO REFUND ME $400 AND SAID VEHICLE HAD TOO MUCH MILEAGE. I WAS TOLD TO BUY A NEW CAR. NUMEROUS REPORTS OF FAULTY LOCKS ON INTERNET. *TR
CHROME IS PEELING OFF THE WHEELS AND CAUSING FAILURE TO MY TIRES....HAVE A LONG RECORD OF REPAIRS WITH THE GM DEALER WHERE I BOUGHT MY CAR FOR THESE REPAIRS TO KEEP THE AIR IN MY TIRES. NEED NEW TIRES AND IM AFRAID TO INVEST $700 IN TIRES BECAUSE OF THIS ISSUE???? *TR
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE TIRES WOULD LOOSE AIR PRESSURE. THE FAILURE OCCURRED ON EIGHT DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN FOR A DIAGNOSIS WHERE IT WAS INFORMED THAT THE BEADS ON THE RIMS WERE DETERIORATING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,300. UPDATED 08/12/14*LJ
CAR DIED WHILE DRIVING IT. LOST POWER STEERING AND BRAKES. HAD CAR TOWED TO DEALER. IT WAS DIAGNOSED AS HAVING A FAULTY IGNITION MODULE. I WAS LUCKY I WAS NOT ON A HIGHWAY AT HIGH SPEED. GIVEN THE COMPANY RECALLS ON IGNITION PARTS ON OTHER NAME PLATES, IT IS LIKELY THAT THE BUICK'S ARE ALSO SEEING IGNITION PROBLEMS AND FAILURES BUT GM HAS NOT ISSUED A RECALL FOR THIS CAR PLATFORM. I HOPE THAT NO ONE IS SERIOUSLY INJURED OR KILLED BEFORE THIS DEFECTIVE PART IS RECALLED. I CONSIDER MYSELF LUCKY. UPDATED 10/16/14 *JB
REPORTED THIS TO DEALER ON 7/2/13 AND WAS DIAGNOSED AS INSIDE DOOR LOCK ASSY AT 58.97$, AND 410$ PLUS TAX TO REPAIR. WENT HOME BANGED ON IN SIDE OF DOOR AND WAS ABLE TO OPEN UNTIL THIS WEEK WHEN PROBLEM RECURRED AND NO AMOUNT OF BANGING WOULD OPEN DOOR. WENT ON GOOGLE AND NOTED THIS TO BE PREVALENT WITH MANY OWNERS. THIS CAN BE FATAL IN AN ACCIDENT WHERE THE PASSENGER CANNOT EXIT THE VEHICLE. DO WE HAVE TO WAIT FOR A FATALITY BEFORE THE GM ACKNOWLEDGES EITHER A FAULTY DESIGN OR FAULTY PART,AND REPAIR WITHOUT CUSTOMER COST. PLEASE ADVISE. *TR
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
WE WERE SLOWING TO MAKE A LEFT TURN WHEN WE LOST ALL POWER WE COASTED TO THE CURB AND WHEN I TRIED TO START IT THERE WAS A CLICKING AS IF IT WAS A LOW BATTERY. AFTER A FEW MINUTES IT STARTED BUT RAN ROUGH BUT WAS ABLE TO GET IT HOME A FEW BLOCKS AWAY. HAD IT TOWED TO A DEALER AND THEY COULD NOT FIND THE PROBLEM. A WEEK LATER IT HAPPENED TWO MORE TIMES AND WAS ABLE TO GET TO THE DEALER WHO COULD FIND NO PROBLEM. WE HAD NO MORE PROBLEMS FOR FOUR MONTHS AND THEN IT HAPPENED AGAIN. WE TOOK IT TO THE DEALER FOR THE FOURTH TIME AND AGAIN THEY COULD NOT FIND ANYTHING. WE HAVE CONTACTED G.M. CUSTOMER SVC. TWICE AND BUICK CUSTOMER SVC. WHO HAVE OPENED A CASE FILE [XXX]. AND SUGGESTED WE CONTACT A BUICK DEALER IN OREGON WHEN WE GET HOME. WE LIVE IN OREGON AND SPEND WINTERS IN CALIF. SO NOW WE MUST DRIVE A 1000 MILES NOT KNOWING WHEN OR IF OUR CAR WILL SUDDENLY DIE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FREEZE PLUG FAILED (NOT DUE TO FREEZING). DEALER INDICATED NOT TO DRIVE VEHICLE. WAS NECESSARY TO TEAR OUT TRANSMISSION TO MAKE REPAIRS WITH A NEW TYPE OF REPLACEMENT PLUG. DEALER HAD CAR FROM WEDNESDAY NOON TO FOLLOWING TUESDAY EVENING. NEW TYPE OF SEAL COST $24.50 AND THE LABOR WAS $1,114.00. GATEWAY BUICK IN DALLAS, TEXAS. INDICATED THAT IF SEAL WAS NOT REPLACED I COULD LOOSE ALL COOLANT AND HOT ENGINE COULD CAUSE STEAM THAT WOULD HINDER MY VISION AND LEAVE ME STRANDED ALONG THE ROAD. THE NEXT MORNING AFTER REPAIRS WERE COMPLETED THE CHECK ENGINE LIGHT CAME ON AND VEHICLE WOULD NOT SHIFT OUT OF LOW. HAD TO RETURN VEHICLE TO DEALER FOR ADDITIONAL REPAIRS. SEEMS TO ME THAT THE ORIGINAL FREEZE PLUG WAS BADLY DESIGNED AND THAT GM HAD TO DEVELOP A NEW TYPE OF SEAL IN ORDER TO PREVENT ACCIDENTS AND DAMAGE.. *TR
MY 2006 BUICK LUCERNE ENGINES STOPS RANDOMLY. AS I AM TRAVELING DOWN THE ROAD THE ENGINE SUDDENLY CUT OFF AND THERE IS A LOSS OF ALL POWER STEERING AND BRAKES. ALL ELECTRICAL COMPONENTS BLACKS OUT AND WHEN IT STOPS YOU CAN NOT CRANK IT. AFTER WAITING DIFFERENT AMOUNTS OF TIME YOU CAN CRANK IT UP AND CONTINUES UNTIL THE NEXT MYSTERIOUS OUTAGE . THIS IS MY WIFE CAR AND I DO NOT ALLOW HER TO DRIVE IT. I DO NOT TAKE IT ON ANY WINDING ROADS. I WENT TO THE DEALERSHIP WHERE I PURCHASED AND WAS TOLD IF THERE IS NO CHECK ENGINE LIGHT THEN NO CODES WILL BE SET TO FIND THE PROBLEM. I HAVE CARRIED IT TO THREE OTHER SHOPS TO NO AVAIL. ONE MECHANICAL WAS DRIVING IT AROUND TOWN AND IT HAPPEN ON A ROUNDABOUT. HE SAID HE HAD TO STRUGGLE WITH ALL HIS MIGHT TO GET THOUGH IT BEFORE HE COULD STOP. I DO NOT KNOW WHAT TO DO AND HOPEFULLY NOTHING DREADFUL WILL HAPPEN, LIKE GM CARES. *TR
WHEN DRIVING AND ACCELERATING, VEHICLE LOOSES POWER. THIS IS DANGEROUS. THIS IS AN INTERMITTENT PROBLEM AND NO CHECK ENGINE LIGHT COMES ON. THE SPEED DOES NOT PLAY A PART IN THIS PROBLEM NOR DOES THE AMOUNT OF GAS IN THE FUEL TANK. THE VEHICLE WILL LOSS POWER AND HAVE A BIG JERK AND BANG WHEN ACCELERATING OUT OF A PARKED POSITION. I HAVE HAD THE VEHICLE STALL WHEN TURNING ONTO A STREET AND START BACK UP. THIS MORNING IN PULLING OUT ONTO A BUSY STREET IN MY NEIGHBORHOOD,THE CAR LOST POWER, BUT REGAINED POWER BEFORE I GOT HIT. THIS IS DANGEROUS. I WENT TO THE DEALERSHIP WHERE I PURCHASED AND WAS TOLD IF THERE IS NO CHECK ENGINE LIGHT THEN NO CODES WILL BE SET TO FIND THE PROBLEM. SO WHAT DO I DO WITH THIS CAR? I KNOW I HAVE PASSED THE LEMON LAW. I HAVE NO WARRANTY LEFT. BUT MY MAIN CONCERN IS SAFETY, NOT ONLY MYSELF BUT FOR OTHERS. JUST SAYING WHAT IF THIS MORNING MY CAR HAD NOT REGAINED POWER AND THAT FAMILY IN THE CAR WITH THEIR BABIES COULDN'T STOP AND HIT ME. I DON'T WANT TO THINK THAT THOSE BABIES COULD HAVE BEEN HURT BECAUSE I HAVE A CAR THAT HAS A MYSTERIOUS PROBLEM. SO MORALLY WHAT DO I DO, TRADE AND LET SOMEONE ELSE DEAL WITH THIS PROBLEM? KEEP ON PAYING ON A VEHICLE, THAT I AM CONCERNED ABOUT DRIVING? ALSO, I WAS A SERVICE ADVISER FOR 12 YEARS IN A GM AND CHRYSLER DEALERSHIP. I HAVE AN UNDERSTANDING OF VEHICLES. PLEASE IF YOU DON'T HAVE A RESOLUTION, DON'T BLOW SMOKE AT ME. THANK YOU FOR YOUR TIME. *TR
BOTH REAR PASSENGERS DOORS WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THIS HAS BEEN AN RECURRING PROBLEM FOR ABOUT A YEAR, IT IS SUCH A SHAME HOW MANY COMPLAINTS ARE FILLED FOR THIS PARTICULAR DEFECT AND THERE IS NOT ANY RECALLS. *TR
2006 LUCERNE SUDDENLY LEFT CITY ROADWAY FOR NO APPARENT REASON. LUCERNE COLLIDED WITH TWO TELEPHONE POLES POSITIONED NEXT TO EACH OTHER. DELTA V OF COLLISION BETWEEN 22 AND 25 MPH. POLE TO DRIVER SIDE FRAME IMPACT WITH DRIVER SIDE FRONT WHEEL PUSHED INTO DRIVER FLOOR BOARD SO FLOOR PUSHED AGAINST BRAKE PEDAL POST COLLISION. NO AIRBAG DEPLOYED. PDOF WAS NEAR STRAIGHT AHEAD OR 12 O'CLOCK. DRIVER BELT SPOOLED OUT ALLOWING DRIVER'S HEAD TO SIGNIFICANTLY DEFORM THE UPPER STEERING WHEEL RIM. DRIVER BELT CUT A NOTCH IN THE B-PILLAR TRIM EXITING THE D-RING HOLE. GM LOOKED AT THIS CAR IN LITIGATION AND AGREED THAT THE DRIVER WAS BELTED. DRIVER SUFFERED JAW FRACTURES, RIB FRACTURES AND LUNG INJURY. DRIVER DIED OF COLLISION RELATED INJURIES 6 MONTHS POST COLLISION. GENERAL MOTORS MAY DISPUTE WHETHER THE DEATH WAS RELATED TO THE AIRBAG NON-DEPLOYMENT, BUT IT CAN NOT DISPUTE THE RELATIONSHIP OF THE JAW AND RIB FRACTURES TO THE NON-DEPLOYMENT. DOWNLOAD OF SDM SHOWED NO "EVENTS RECOVERED". THAT APPEARS TO BE CONSISTENT WITH THE 2006 COBALT IGNITION RECALL ISSUE. THE KEY IN THE IGNITION AFTER THE ACCIDENT HAS A STRING OF KEYS AND OTHER ITEMS HANGING DOWN SEVERAL INCHES FROM THE KEY IN THE IGNITION, ALSO SEEMINGLY CONSISTENT WITH THE 2006 COBALT IGNITION RECALL ISSUE. DRIVER WOULD HAVE BEEN PROTECTED FROM SERIOUS INJURY BE A TIMELY AIRBAG DEPLOYMENT IN THIS COLLISION ACCORDING TO BIOMECHANICS RETAINED BY THE DRIVER'S FAMILY IN LITIGATION AGAINST GENERAL MOTORS. THIS COMPLAINANT SUSPECTS THAT
VEHICLE IS A 2006 BUICK LUCERNE CX WITH 40,000 MILES. ABOUT 2 MONTHS AGO IT STARTED TO GO DEAD WITHOUT ANY WARNING. THE FIRST OCCURRENCE WAS JAN 15, 2014 WITH MY WIFE DRIVING. THE NEXT SHUTDOWN ON MAR 4, 2014, OCCURRED IN RUSH HOUR TRAFFIC. THERE WAS AN AUDIBLE SIGNAL ACCOMPANIED BY A "SERVICE TRACTION CONTROL" WARNING, FOLLOWED IMMEDIATELY BY A THROTTLE CONTROL WARNING AND COMPLETE ENGINE SHUTDOWN. I WAS ABLE TO COAST ACROSS 2 TRAFFIC LANES INTO A PARKING AREA WITH GREAT DIFFICULTY WHILE STEERING AND BRAKING WITHOUT POWER ASSIST. TRIED TO RESTART THE ENGINE BUT GOT ?THROTTLE DISABLED? MESSAGE. AFTER 2-4 MINUTES WAS ABLE TO RESTART WITH NO WARNING LIGHT ILLUMINATED. THE LAST SHUTDOWN WAS ON MARCH 10, 2014, ON THE INTERSTATE AT 70 MPH. I HAD DISABLED TRACTION CONTROL EARLIER IN HOPES OF AVOIDING ANOTHER UNEXPECTED SHUTDOWN. AFTER COASTING OFF THE INTERSTATE, I WAS ABLE TO RESTART NORMALLY AFTER A FEW MINUTES. NO WARNING LIGHTS APPEARED AFTER THE RESTART. TWO GM DEALERS CHECKED THE CAR ON MAR 11, 2014. THE FIRST WAS A CHEVROLET DEALER, AND AFTER SOME DIAGNOSTIC WORK THEY SENT ME TO A BUICK DEALER DOWN THE STREET. BOTH DEALERS SAID THERE WERE NO ERROR MESSAGES AND THEY COULD NOT REPAIR. THEY SAID WHEN IT HAPPENS AGAIN TO BRING IT BACK IN IMMEDIATELY FOR DIAGNOSIS. THE 3 SHUTDOWNS HAVE BEEN ON COLD MORNINGS, TEMPS LESS THAN 40 DEGREES. I BELIEVE IN ALL THREE CASES THE WARNING ?WATCH FOR ICY CONDITIONS? HAS APPEARED PRIOR TO FAILURE. THIS IS AN EXTREMELY DANGEROUS FAILURE MODE THA
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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