Owners filed 164 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 1 time.
When it fails
05000050,000 milesMedian miles at failure
119 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure
33
0
0
0
Air Bags
14
1
0
1
Structure › Body
11
0
0
0
Electrical System
9
0
1
0
Engine
8
0
3
0
Visibility › Power Window Devices and Controls
7
0
0
0
Unknown or Other
7
1
0
0
Power Train
7
0
0
0
Vehicle Speed Control
5
3
0
2
Tires
4
1
0
1
1 safety recall
Part 573 reports
Air Bags › Frontal02V222000
Filed Aug 9, 2002133,221 vehiclesGeneral Motors Corp.
Defect. CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Risk. PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy. DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
What owners reported
Newest filings
Power Train
Filed May 19, 2025WI
The transmission doesn't shift correctly even after it's warmed up it is erratic and rough while connecting the transmission gears and jerks very hard at most times. The power steering is not working correctly and makes it difficult to drive at all with the combined issues I'm very concerned about my and my family safely
Steering
Filed Mar 25, 2024VA
On [XXX] original Steering Rack and Pinion was replaced at 138974 miles by established reputable garage with NAPA part which was remanufactured. That part failed [XXX] at 141443 miles. That part failed [XXX] at 145999 miles and was replaced with NAPA part which was remanufactured. That part failed and was replaced at [XXX] at 157999 miles with another NAPA remanufactured part. That part failed about July 2023 and has not been replaced . The repair garage that had been replacing this rack and pinion stated they will no longer replace it since the outcome would be the same. The problem in all instances is that the hydraulic fluid leaks out of the unit through the rack and pinion which in turn affects the steering. The leak starts slowly and eventually increases to the point where the fluid will leak from the unit even when the car is not in use. I reported the problem to NAPA in writing [XXX] and received a telephonic request for documentation [XXX] which was furnished along with a statement that this matter was being looked into. I am not interested in any monetary refund but am only concerned about the safety of parts sold as "remanufactured" . The automobile repair shop is aware of my concern and supports my complaint. Both the repair shop and myself have documentation. I believe that based upon the number of times this part has failed indicates a potential problem in at the remanufactured automobile parts industry for at least this particular part and possibly others. I am
TiresCrash1 injured
Filed Aug 19, 2023VA
215/70R15 98T Tire purchased 10 days prior blew-out , resulting in total loss of vehicle.
Structure › Body › Trunk Lid1 injured
Filed Feb 7, 202260,000 milesCA
The contact owns a 2003 Buick LeSabre. The contact stated that their trunk failed to remain in the open position when needed. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 60,000.
EngineFire
Filed May 27, 2021136,776 milesFL
The contact owns a 2003 Buick LeSabre. The contact stated that after his friend drove the vehicle to his residence, there was a burning oil odor detected. The contact opened the hood and there was smoke coming from the engine. The vehicle was diagnosed by an independent mechanic as a valve cover gasket leak. The vehicle was not repaired. The contact was concerned that the failure could lead to an engine compartment fire. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in a recall. The failure mileage was 136,776.
Unknown or Other
Filed Feb 29, 202080,000 milesMI
THE DASH PAD IS CURLING UP FROM THE WINDSHIELD ON THE DRIVER'S SIDE.THERE IS A GAP OF SEVERAL INCHES. MANY PEOPLE ARE EXPERIENCING THIS IN MY RESEARCH. WILL NEED TO REPLACE DASH PAD
Suspension
Filed Jan 13, 2020140,000 milesMA
TL* THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN FOR SERVICE AT AN INDEPENDENT MECHANIC, THE MECHANIC NOTICED ABOVE THE DRIVER SIDE REAR SPRING SUSPENSION WAS CORRODED THROUGH. IN ADDITION DUE TO THE CORROSION ON THE TOP OF THE SPRING, THE VEHICLE DOES NOT HAVE SUPPORT CAUSING THE VEHICLE TO SWERVE BACK AND FORTH. THE VEHICLE WAS TAKEN TO BOB PION BUICK GMC DEALER, (333 MEMORIAL DR, CHICOPEE, MA 01020, (413) 598-8377) WHERE THEY NOTICED THE CORROSION BUT DID NOT RECOMMEND TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE INDEPENDENT MECHANIC ALSO INFORMED THE CONTACT THAT THE RUST UNDERNEATH WERE PRISTINE AND THE SPRING LEANING ON THE FRAME PUSHING THE REAR DRIVER SIDE TIRE. THE CONTACT STATED THAT THE VEHICLE LOST ALL SUPPORT, THE SPRING WAS PRE-FLOATING AT THE TOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140.000.
Power Train
Filed Jan 6, 2020116,000 milesWA
WHEN THE VEHICLE GETS WARMER DURING TRANSIT, THE TRANSMISSION BEGINS TO SLIP. IT GETS WORSE AND THE DURATION OF THE SLIP BEGINS TO. LAST LONGER.
Power Train
Filed Jun 5, 2019NY
BUICK 2003 LESABRE TSB I NEED THE SERVICE BULITONS ON THE TRANSMISSION FOR SHUDDER ,HARSH SHIFTING WHILE DRIVING AND HEATED UP PROPERLY
Power Train
Filed Jun 4, 201945,000 milesNY
TRANSMISSION BUMPS SOME TIMES
Air Bags
Filed Apr 21, 2019160,000 milesMO
THE AIRBAG LIGHT STAYS ON AND THE DASH IS SEPARATING FROM THE FIREWALL OF THE MOTOR. THERE IS A GAP BETWEEN THE WINDSHIELD AND THE DASH
Unknown or Other
Filed Mar 15, 201947,000 milesFL
IN 2009 THE DASHBOARD BEGAN TO LIFT UP UNDER THE WINDSHIELD. BY 2011 THE DASHBOARD HAD LIFTED UP ALMOST COMPLETELY ACROSS THE DASH ACROSS THE WINDSHIELD, BY ABOUT 2 INCHES. I HAD MY MECHANIC ATTEMPT TO SECURE IT BACK DOWN ON SEVERAL OCCASIONS.
Electrical System
Filed Sep 3, 2018MD
FIRST ELECTRICAL... MY WIPERS STOPPED WORKING DURING BAD RAIN RIGHT AFTER COMING OUT THE TUNNEL IN HEAVY TRAFFIC NO ACCIDENT I KNEW ROAD ENOUGH TO PULL OVER.. GOT FIXED REPLACED WIPER MOTOR 3 TIMES AND THE WIPER SWITCH WIPERS STILL GO WITHOUT BEING TURNED ON... THEN MY DASH KEEPS GETTING DIM AND MY ABS,TRACTION ,AND BRAKE LIGHTSARE ON AND I'VE HAD THAT FIXED STILL KEEPS STAYING LIT.... I GET REGULAR OIL CHANGES AT WALMART EVERY 3000 MILES THERES FLUID LEAKING FROM VALVE COVER THAT I HAD REPLACED ...THINGS I REPLACED ON CAR SHOULD HAVE NEVER BEEN INSPECTED.. MY DASH WAS LIFTED WHEN I PURCHASED VEHICLE USED ALSO SAID IT WAS FINE MVA MADE THEM REINSPECT CAR N ITS STILL LIFTED I ALSO KNOW IT WONT PASS INSPECTION LIFTED
Electrical System
Filed Mar 26, 201860,000 milesIN
BATTERY GOES DEAD OVER NIGHT, TOOK IT TO A MECHANIC HE SAID THE FUSE BOX UNDERBACK SEAT IS SHORTING OUT
Structure › Body
Filed Oct 18, 2017DE
TL* THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT NOTICED THAT THE DASHBOARD HAD INADVERTENTLY BECOME UNGLUED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALL WAS ASSOCIATED WITH HE VIN. THE CONTACT WAS ADVISED TO CALL NHTSA. THE FAILURE MILEAGE WAS UNAVAILABLE.
Unknown or Other
Filed Jul 25, 201770,000 milesNY
I HAD TRAVELED ABOUT 2 MILES FROM HOME TO A HOME DEPOT AND WAS DRIVING AT ABOUT 20 MPH AS I WAS ABOUT TO TURN INTO ONE OF THE PARKING LANES. SUDDENLY THE CAR WENT INTO FULL SPEED AS IF I WAS FULL ON THE GAS PEDAL. I NEARLY HIT OTHER CARS TRYING TO GET CONTROL OF MY CAR. I TRIED SHUTTING THE ENGINE OFF AND THEN BACK ON, BUT THAT DID NO GOOD. MY CAR ONLY HAS ABOUT 70,000 ACTUAL MILES ON IT AS I AM RETIRED. CAR IS CURRENTLY IN A GARAGE WAITING FOR REPAIRS.07242013
Structure
Filed Oct 6, 2016NC
LETTER FROM CONGRESSWOMAN FOXX ON BEHALF OF CONSTITUENT RE 2003 BUICK LESABRE DEFECT ISSUES. *SMD THE CONSUMER STATED THE DASHBOARD SEPARATED AND RAISED ABOUT TWO INCHES. *JB
EngineFire
Filed Feb 5, 2016184,000 milesGA
"DEFECTIVE GASKETS FIRE HAZARD" OIL DRIPPING FROM VALVE COVER CAUGHT FIRE BURNING PLUG WIRES AND 3800 V6 ENGINE SHROUD'. I HAD PARKED THE VEHICLE IN MY DRIVE. I WENT INSIDE HOME FOR 2 MINUTES. I CAME BACK OUTSIDE TO RETRIEVE A SODA WHEN I DISCOVERED SMOKE BILLOWING FROM UNDER HOOD. WHEN I RELEASED HOOD LATCH AND RAISED HOOD FLAMES SHOT OUT DRIVING ME TO THE GROUND. I QUICKLY GOT A WASH BUCKET NEARBY AND WAS ABLE TO PUT OUT FIRE. I DON'T KNOW THE EXTENT OF DAMAGE. I FOUND OUT THAT OVER 1300 GM VEHICLES HAVE CAUGHT FIRE DUE TO THIS PROBLEM. I REPORTED THE INCIDENT TO BUICK AND WAS TOLD A REPRESENTATIVE WOULD CONTACT ME WITHIN 24 HOURS. 2 DAYS PASS NO CALL AND CAR SITS IN DRIVE. I'M LUCKY I CAUGHT IT AS IT COULD HAVE CAUSED A HOUSE FIRE AS WELL.
Structure › Body
Filed Dec 7, 201595,000 milesFL
TL* THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD DETACHED, INCLUDING THE AIR BAG HOUSING AREA. THE LOOSENED DASHABOARD DISTORTED THE CONTACT'S VISION WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Structure › Body
Filed Nov 20, 2015CA
THE DASHBOARD PANEL IS SEPARATING AT THE FRONT WHERE IT MEETS THE DEFROSTER COWLING. THE SEPARATION IS INCREASING ALONG THE FRONT OF THE DASH FROM DRIVER TO PASSENGER SIDE, AND IS STARTING TO CURL UP CONSIDERABLY ON THE DRIVER SIDE. IT IS UNKNOWN HOW MUCH FURTHER THE SEPARATION/CURLING WILL CONTINUE, AND IS BEGINNING TO AFFECT THE VISION OF THE DRIVER JUST ABOVE THE HOOD. I ADDITION, OTHER COMPONENTS UNDER THE DASHBOARD ARE BEGINNING TO BE EXPOSED TO SUNLIGHT. FURTHER INVESTIGATION SUGGESTS THAT THIS IS AN EXTREMELY COMMON FAILURE WITH THIS MODEL VEHICLE, WITH MULTIPLE COMPLAINTS FROM CONSUMERS, RANGING FROM OBSCURED DRIVER VISION, TO POTENTIAL OR POSSIBLE AIRBAG DEPLOYMENT DUE TO EXPOSED COMPONENTS. INVESTIGATION ALSO SUGGESTS THAT GENERAL MOTORS IS NOT ACKNOWLEDGING THE EXISTENCE OF THE PROBLEM, NOR PROVIDING ADEQUATE SOLUTIONS FOR REPAIR DESPITE NUMEROUS CUSTOMER COMPLAINTS AND CONCERNS.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 9, 2002. Source: NHTSA Office of Defects Investigation.