Page 7 of 14 · complaints 301–350 of 669

2000 Buick Lesabre complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › 12v/24v/48v Battery
Filed Aug 15, 200526,000 milesGA

DT: THE BATTERY CONNECTION BROKE OUT OF THE BATTERY WHERE THE BATTERY CONNECTIONS WERE MOUNTED . THIS BATTERY WAS LOCATED REAR RIGHT SIDE OF THE BACK SEAT PASSENGER COMPARTMENT. THIS WAS DISCOVERED AFTER ATTEMPTING TO RESTART THE VEHICLE, IT WOULD NOT RESTART. CONSUMER PULLED REAR SEAT OUT, AND COULD VISIBLY SEE THE BATTERY CONNECTIONS WHICH WERE LOOSE FROM THE BATTERY AND HAD EVIDENTLY BROKEN LOOSE FORM THE BATTERY ITSELF. CONSUMER BELIEVED THIS HAPPENED OVER A PERIOD OF TIME BECAUSE BATTERY FLUID LEAKED ON THE FLOOR AND PIERCED THROUGH THE METAL FLOORBOARD OF THE VEHICLE. THERE WAS A VISIBLE HOLE ABOUT ONE AND A HALF INCHES IN DIAMETER. TOOK CAR TO A BUICK DEALER TO BUY ANOTHER BATTERY , AND DEALER NOTED THIS WAS A PROBLEM WITH PARTICULAR BATTERY WHICH WAS THOUGHT TO BE MANUFACTURED IN ASIA, AND THIS WAS A COMMON FAILURE. DEALER WOULD NOT OFFER ANY COST ASSISTANCE OR FREE REMEDY FOR THIS PROBLEM. CONSUMER BOUGHT ANOTHER BATTERY AND PAID OUT OF POCKET FOR IT. HAS NOT CONTACTED MANUFACTURER. *AK

Visibility › Power Window Devices and Controls
Filed Aug 13, 2005GA

I OWN A 2000 BUICK LESABRE. I CONTINUE TO HAVE PROBLEMS WITH THE WINDOWS. I AM NOW IN THE PROCESS OF REPLACING ANOTHER WINDOW MOTOR, THIS IS THE SECOND ONE. I AM UNABLE TO DRIVE MY CAR UNTIL REPAIRS ARE MADE. DON'T YOU THINK A RECALL SHOULD BE MADE FOR THESE REPAIRS AS I HAVE A RELATIVE THAT HAS THE SAME VEHICLE AND SHE HAS HAD THE SAME PROBLEM. FROM READING OTHER COMPLAINTS, IT APPEARS THAT THIS IS A PROBLEM WITH A LOT OF CONSUMERS. WHAT CAN WE DO? I JUST REPLACED ONE, 400.00 CHARGE NOW ANOTHER ONE. AS CONSUMERS WE ARE REQUESTING A RECALL FOR DEFECTIVE WINDOWS FOR ALL BUICKS. I DID NOT KEEP THE LAST OLD PART, BUT WILL KEEP THE NEXT ONE, WHERE DO I SEND IT? *JB

Power Train › Automatic Transmission
Filed Aug 11, 200512,205 milesOH

DT: THE VEHICLE WILL SLOW DOWN AND STOP. THE POWER STEERING TIGHTENS UP AND IT JUST STOPPED. . THE PANEL WILL LIGHT UP AND THE VEHICLE WILL DIE . THIS VEHICLE HAS BEEN TO THE DEALERS THREE TIMES. THE FIRST TIME DEALER SAID NOTHING WAS WRONG. CONTACTED GM THEN, AND GM TOLD DEALER WHAT TO DO. THEY DID DIAGNOSTIC TESTING AND NO CODES WERE FOUND. THIS STARTED HAPPENING ON AUGUST 15, 2003. *AK

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Jul 29, 200525,000 milesMN

FUEL PRESSURE REGULATOR FAILURE IN MY 2000 BUICK LESABRE VIN: [XXX]VEHICLE EXHIBITS HARD STARTS AND OCCASIONALLY STALLS WHILE DECELERATING. STRONG FUEL ODOR ON STARTUP. FUEL LEAKING FROM VACUUM LINE AT FUEL RAIL. PER GM RECALL BULLETIN 03054B, DATED JUNE 2004, THIS VEHICLE IS SUBJECT TO RECALL FOR THIS DEFECT. BULLETIN STATES IF THE VEHICLE HAS A DELPHI MANUFACTURED PART IT IS TO BE REPLACED WITH A BOSCH MANUFACTURED PART (FUEL PRESSURE REGULATOR) AT NO COST. VEHICLE HAS DELPHI MANUFACTURED PART LABEL ON FUEL RAIL. DEALER INDICATED THIS PARTICULAR VIN IS NOT COVERED UNDER SAID RECALL. BUICK CUSTOMER SERVICE CONFIRMED THIS STATING THIS VEHICLE WAS "NOT IN OUR VISS SYSTEM," AND " WE CANNOT AUTHORIZE THE REPAIR UNDER THIS RECALL." FAILURE WAS CORRECTED BY OWNER. PART PURCHASED AND REPLACED BY OWNER. DEALER: USEM CHEVROLET OF AUSTIN MN BUICK CUSTOMER SERVICE EMPLOYEES: FRANSIS AND ALICIA BUICK CUSTOMER SERVICE CALL REFERENCE #: [XXX]. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air Bags › FrontalCrash
Filed Jul 20, 200548,000 milesCA

DT: GOT INTO A CAR ACCIDENT. THE AIR BAGS DEPLOYED ON THE DRIVERS SIDE AND PASSENGERS SIDE, BUT THEY DID NOT INFLATE. NO LIGHTS ON ITHE DASHBOARD. THIS HAPPENED SAT. JULY 16, 2005. HAD NOT CONTACTED BUICK.*AK

Air Bags › FrontalCrash1 injured
Filed Jul 8, 200559,515 milesIN

DT: CONSUMER'S VEHICLE WAS INVOLVED IN A COLLISION IN WHICH IT WAS HIT ON THE DRIVER'S SIDE. UPON IMPACT, NEITHER THE PASSENGER'S SIDE AIR BAG NOR DRIVER'S SIDE AIR BAG DEPLOYED. THE VEHICLE WAS TOTALED. *AK *NM

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jul 7, 200577,210 milesNY

1. TRANSVERSE BRAKE LINE TO LEFT REAR BRAKE (ABS) RUSTED THROUGH; ALL BRAKE FLUID LOST. NO OTHER VISIBLE RUST UNDER CAR. LUCKILY, WAS PARKED WHEN DISCOVERED. 2. NO BRAKES. 3. AT DEALER REPLACING LINE.

Visibility › Power Window Devices and Controls
Filed Jun 28, 2005MO

MY 2000 BUICK LASABRE HAS HAD THREE WIDOW REGULATORS FAIL. ONE UNDER WARRANTY, ONE I TALKED THEM INTO PAYING FOR THE PART, AND NOW THE THIRD THAT THEY REFUSE OBSORB ANY OF THE $400 COST. MY WIFE HAS BEEN STRANDED WITHOUT AN AUTOMOBILE FOR FOUR DAYS WAITING ON THE PART. I FINALLY HAD TO GET AN AUTOBODY SHOP TO REPAIR IT (TOMORROW 6/29/2005). SOMEONE IS NOW MAKING AN AFTER MARKET PART THAT IS HALF THE COST, BECAUSE THEY KNOW THE EXTENT OF THE PROBLEM. I WILL NEVER PURCHASE ANOTHER GM PRODUCT.

Interior Lighting
Filed Jun 7, 2005CO

DT: THE DASH LIGHT IN THE CONSUMER'S 2000 BUICK LASABRE WORK INTERMITTENTLY. SOMETIMES THE LIGHT ARE BRIGHT, LOW, OR COMPLETELY OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED A SENSOR WHICH DID NOT CORRECT THE PROBLEM. THE CONSUMER CALLED THE MANUFACTURER WHO INFORMED HIM THAT THEY COULDN'T DO ANYTHING TO THE PROBLEM. *NM *SB

Engine and Engine Cooling › Engine
Filed May 23, 200539,600 milesMA

2000 BUICK LESABRE DEVELOPED WORN PISTON RINGS.*MR THE CONSUMER NOTICED THAT THE VEHICLE WAS USING EXCESSIVE AMOUNTS OF OIL (1 QUART EVERY 600 MILES). THE MANUFACTURER REIMBURSED THE CONSUMER FOR THE REPAIRS. *NM

Vehicle Speed ControlCrash
Filed May 23, 2005MO

2000 BUICK LESABRE EXPERIENCED SUDDEN ACCELERATION ON THREE OCCASIONS. *MR THE PROBLEM WAS INTERMITTENT. ON ONE OCCASION, THE CONSUMER WAS SLOWING TO STOP BEHIND ANOTHER VEHICLE THAT HAD STOPPED AT A STOP LIGHT WHEN THE CONSUMER EXPERIENCED SUDDEN ACCELERATION AND CAUSED MINOR DAMAGE. THE LAST TIME THIS HAPPENED, THE VEHICLE HAD COME TO A COMPLETE STOP AT A SIGNAL WHEN THE SUDDEN ACCELERATION OCCURRED. THE DEALER WAS UNABLE TO FIND THE CAUSE OF THE PROBLEM. *SC *JB

Air Bags › Side/WindowCrash2 injured
Filed May 18, 2005MI

2000, BUICK, LESABRE WAS HIT ON THE DRIVER'S SIDE REAR AND THE AIR BAGS DID NOT DEPLOY.*MR...CONSUMER'S VEHICLE WAS INVOLVED IN A CRASH, HIT ON DRIVER'S SIDE REAR. UPON IMPACT, DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER KNOCKED OUT AND SUSTAINED INJURIES, AND WAS TAKEN TO LOCAK HOSPITAL. ALSO PASSENGER SUSTAINED INJURIES. *AK

Fuel System, Gasoline
Filed May 16, 2005500 milesNY

SHORTLY AFTER TAKING DELIVERY OF VEHICLE WHICH HAD 60 MILES ON IT,I NOTICED WHEN ACCELERATING FROM A STOP OR ACCELERATING WHEN TURNING THE CAR LOST POWER.I WOULD PRESS THE GAS AND IT WOULDN'T GO.TOOK TO PAUL BATT BUICK & SKILL BUICK MANY,MANY TIMES,NEVER FOUND PROBLEM.AT 30K MILES,BUICK SAID I SHOULD CHANGE FLUID & CHECK THE PAN FLUID,WHICH SHOWED NOTHING.PROBLEM STILL OCCURS.THIS COULD BE A HAZARD IF VEHICLE BEHIND ME THINKS I'M MOVING AND CAR SLOWS TO A NEAR STOP W/O BRAKE LIGHTS GOING ON. I HAVE 55K MILES ON IT NOW & PROBLEM STILL OCCURS.NEITHER BUICK OR THE DEALER HAS ATTEMPTED TO RESOLVE THIS PROBLEM.SKILL BUICK AND PAUL BATT BUICK WERE LESS THAN HELPFUL.

Electrical System
Filed May 14, 200537,000 milesIN

THE DRIVER'S SIDE WINDOW INTERMITTANTLY STOPPED WORKING AND THE MOTOR WAS REPLACED WHILE THE VEHICLE WAS STILL UNDER WARRANTY. NOW THE REAR RIGHT SIDE PASSENGER WINDOW STOPPED WORKING ONE DAY AFTER IT HAD BEEN ROLLED DOWN. IT WAS LOOKED AT BY THE BUICK DEALER, AND I WAS TOLD IT WOULD COST WELL OVER $500.00 TO FIX THE WINDOW REGULATOR AND MOTOR. I ASKED THEM AT THE TIME IF THERE WAS A RECALL ON THE WINDOW MOTORS, SINCE I HAD ALREADY HAD TO HAVE ONE MOTOR REPLACED, I WAS TOLD NO. I HAVE SINCE HAD TO PULL THE WINDOW UP MANUALLY, AND TAPE IT SO IT DOES NOT FALL DOWN. (NOT A PRETTY SITE). I FEEL THIS IS A PROBLEM AND AM AFRAID IT WILL HAPPEN TO ANOTHER WINDOW AND WILL BE FORCED ALSO TO FIX THAT ONE AT A HEFTY PRICE. I BELIEVE THERE SHOULD BE A RECALL ON THE WINDOW MOTOR MECHANISMS.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and FittingsFire
Filed May 9, 200564,000 milesOH

DT: BOUGHT USED A USED CAR, HAD IT A YEAR. THERE WAS A RECALL ON THE FUEL LINE. AND THE ENGINE BLEW UP AND CAUGHT THE ON FIRE. GM OFFERED TO BUY THE CAR BACK BECAUSE IT WAS TOTALED AND TOLD HER THAT HER GAP INSURANCE WOULD PAY HER THE REST OF THE PAYOFF. GAP INSURANCE SAID IF GM WOULD PAY A SET AMOUNT THEY WOULD TAKE CARE OF THE REST. THEN GM RESENDED THEIR OFFER. GM TOLD HER THAT THE OFFER WAS CLOSED.*AK

Power Train › Automatic Transmission
Filed May 6, 2005TX

2000 BUICK LESABRE DEVELOPED PROBLEMS WITH SHIFTING PROPERLY.*MR THE P/C SOLENOID SWITCH FAILED WHICH CAUSED THE VEHICLE TO SHIFT ERRATICALLY WHILE BEING DRIVEN. THE CONSUMER CONTACTED THE MANUFACTURER ABOUT THIS PROBLEM BUT THE SINCE THE VEHICLE WAS OUT OF WARRANTY THEY PROVIDED NO FINANCIAL ASSISTANCE. *NM

Visibility › Power Window Devices and Controls
Filed Apr 18, 200565,000 milesOH

THE REGULATORS ON ALL WINDOWS HAD TO BE REPLACED. SEVERAL MONTHS LATER, THE SAME PROBLEM PERSISTED. WHEN THE CONSUMER CALLED BUICK, THE CONSUMER WAS TOLD THAT IT WAS DUE TO THE LACK OF USE. *AK *SC *JB

Electrical System › 12v/24v/48v Battery
Filed Mar 29, 2005AZ

2000 BUICK LESABRE POSITIVE BATTERY TERMINAL BECAME CORRODED RESULTING IN BATTERY FAILURE. *MR THE BATTERY TERMINAL BROKE AND CAUSED BATTERY ACID TO LEAK ONTO THE FLOOR UNDER THE REAR SEAT. *NM

Visibility › Power Window Devices and Controls
Filed Mar 17, 2005LA

THE ELECTRIC MOTOR FOR ALL 4 WINDOWS MALFUNCTIONED, COMPLETELY DIED. THE WINDOW WILL NOT COME DOWN. THE MOTOR BURNED OUT AT DIFFERENT TIMES. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THESE PARTICULAR MOTORS WERE A PROBLEM. *AK

Visibility › Power Window Devices and Controls
Filed Mar 15, 2005FL

THE MOTOR AND CABLES DO NOT OPERATE, PREVENTING THE WINDOWS FROM ROLLING UP. THIS COULD CAUSE THE PASSENGERS NOT TO HAVE AN EMERGENCY EXIT IN AN ACCIDENT. MANUFACTURER HAS BEEN CONTACTED BY CONSUMER, AND IS AWARE OF THE PROBLEM.*AK

Visibility › Power Window Devices and Controls
Filed Mar 14, 2005VA

BUICK LESABRE 2000, PROBLEM WITH THE ELECTRIC WINDOWS. *BF THE REAR DRIVER AND FRONT PASSENGER SIDE WINDOW MOTORS HAD TO BE REPLACED. *JB

Electrical System
Filed Mar 5, 200545,658 milesWI

WE OWN A 2000 BUICK LESABRE. IT WAS GIVEN TO US BY MY FATHER IN-LAW WHO PURCHASED IT BRAND NEW IN 2000. BOTH OF US HAVE ALWAYS HAD THE CAR SERVICED AT BUICK DEALERSHIPS FOR ALL MAINTENANCE INCLUDING OIL CHANGES. WE HAVE HAD SEVERAL ELECTRICAL FAILURES, FUEL INJECTOR PROBLEMS AND NOW THE TRANSMISSION WENT OUT WITH ONLY 45,000 MILES. MY HUSBAND WAS DRIVING TO THE OFFICE AND THE CAR ALL OF A SUDDEN SLOWED DOWN AND THEN CAME TO A STOP. HE DESCRIBED IT AS SOMEONE SHIFTING THE CAR TO FIRST GEAR FROM FOURTH. HOWEVER, THE CAR IS AN AUTOMATIC. LUCKILY, THERE WAS NO ONE IMMEDIATELY BEHIND HIM SO HE DIDN'T GET HIT.*AK

Engine and Engine Cooling
Filed Feb 23, 200570,000 milesMI

THE CONSUMER STATED COOLANT WAS LEAKING ONTO THE ENGINE COMPARTMENT. THE DEALERSHIP IS AWARE OF THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *JB

Visibility › Power Window Devices and Controls
Filed Feb 22, 2005TX

MY DRIVER'S SIDE REAR WINDOW JUST DECIDED TO QUIT WORKING ONE DAY WHILE MY WINDOW WAS DOWN. I WAS FINALLY ABLE TO GET MY WINDOW BACK IN THE CLOSED POSITION ONLY TO BE DRIVING DOWN THE ROAD ONE DAY AND MY WINDOW FELL DOWN BY ITSELF AND WON'T STAY UP. NOW I AM HAVING TO REPLACE MY ELECTIRC MOTOR IN THIS WINDOW. I HAVE ALREADY HAD TO REPLACE THE ELECTRIC MOTOR AND REGULATOR IN MY FRONT DRIVER'S SIDE WINDOW. IT SEEMS TO ME, JUDGING BY ALL THE COMPLAINTS, THAT THERE SHOULD BE A RECALL ON THIS YEAR MODEL ELECTRIC WINDOW MOTORS. WHEN IS BUICK GOING TO STEP UP AND FIX THIS PROBLEM?*AK

Wheels › Hub
Filed Feb 22, 200563,000 milesME

FRONT WHEEL BEARINGS BAD ON MY BUICK AT 63 THOUSAND MILES. *AK

Visibility › Power Window Devices and Controls
Filed Feb 16, 200523,800 milesFL

SINCE PURCHASED NEW, A 2000 BUICK LESABRE HAS HAD ALL FOUR POWER WINDOW REGULATOR ASSEMBLIES FAIL WITHOUT WARNING, I.E., THE WINDOWS STOPPED WORKING,(NOT ALL AT ONE TIME, BUT OVER THE INTERVENING YEARS) CREATING A SAFETY PROBLEM IN THE EVENT OF A NEED TO EVACUATE THE CAR, TO CONDUCT BUSINESS AT A TOLL LANE, FOR EXAMPLE, OR TO RESPOND TO A POLICE TRAFFIC STOP. AND THE DRIVER'S WINDOW HAS FAILED A SECOND TIME, AFTER HAVING BEEN REPAIRED BY BUICK, FOR A TOTAL OF FIVE FAILURES OF THE SAME ELECTRICAL/MECHANICAL SYSTEM. BUICK REPLACED THE FIRST ASSEMBLY UNDER WARRANTY. THE NEXT THREE REPAIRS COST APPROXIMATELY $435 EACH AT BUICK. THE FIFTH REPAIR WAS DONE AT AN INDEPENDENT REPAIR FACILITY AT A COST OF $333. THE INDEPENDENT SHOP AND SEVERAL OTHER SOURCES HAVE ANECDOTALLY RELATED MANY OTHER INCIDENTS OF AN OBVIOUSLY DEFECTIVE ELECTRICAL/MECHANICAL SYSTEM. BUICK HAS ACKNOWLEDGED SOME LIABILITY AND HAS AGREED TO REIMBURSE ABOUT 50% OF THE REPAIR COSTS. HOWEVER, I BELIEVE THAT THIS PROBLEM IS A SAFETY ISSUE AND/OR A SIGNIFICANT PRODUCT DEFECT THAT SHOULD BE SUBJECT TO RECALL.*AK

Vehicle Speed Control › Cruise Control
Filed Feb 16, 200550,000 milesOH

THE CRUISE CONTROL IN THE CONSUMER'S 2000 BUICK LESABRE FAILED AT 50000 MILES. *NM THERE WAS A STABILITY SYSTEM PROBLEM DUE TO A CORRODED SENSOR WHICH WAS CAUSED BY THE INABILITY OF THE INSULATING MATERIAL PROTECTING THE SENSOR. A NEW LEFT FRONT BEARING HUB WAS REPLACED DUE TO CORROSION IN THE PLUG. THE STEERING WHEEL SENSOR ON THE LOWER STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WOULD ABRUPTLY COME TO A STOP THREE TIMES IN 75 FEET JUST AS IF THE BRAKES WERE APPLIED BUT THE DRIVER HAD NO CONTROL OF THE SITUATION. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE PARTS THAT HAD BEEN UPDATED AND THE LABOR. *SC

Visibility › Power Window Devices and Controls
Filed Feb 8, 2005128,000 milesTX

THE VEHICLE IS EXPERIENCING PROBLEMS WITH THE POWER WINDOWS ON THE FRONT DRIVER'S SIDE AND THE FRONT PASSENGER'S SIDE INTERMITTENTLY SHORTING OUT. CONSUMER IS UNABLE TO WIND THE SIDE WINDOWS UP OR DOWN WHEN NEEDED. ALSO CONSUMER SMELLED ELECTRICAL WIRING BURNING WHEN USING THE WINDOW SWITCHES. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. *AK

Power Train › Automatic Transmission
Filed Feb 8, 200581,000 milesNY

TRANSMISSION FAILURE, CAUSING HARD SHIFTS AND SHUDDERING WHEN DRIVING. GM HAS A TSB OUT FOR THIS SYMPTON BUT DENIES ANY PROBLEM WITH THE TRANSMISSION. DEALERSHIP TECH CONFIRMED WITH DIAGNOSTIC TEST AND REFERED TO BULLITIN #00-07-30-002B PRESSURE CONTROL SOLENOID VALVE ASSEMBLY. GM REFUSES TO PAY FOR EVEN A PORTION OF THE REPAIRS INSPITE OF THEIR TSB INDICATING A PROBLEM WITH THIS PERTICULAR MAKE AND MODEL. THE VEHICLE WAS PURCHASED USED FROM MY FATHER INLAW WITH 81K MILES ON IT. 12/26/04 AND WAS VERY WELL MAINTAINED. IIF THEY ISSUE A TSB FOR THIS SPECIFIC PROBLEM, THEY SHOULD TAKE SOME RESPONSIBILITY IIN CORRECTIVE REPAIRS AS LAID OUT IN THEIR OWN TSB. GM REFUSES TO OWN UP TO THIS PROBLEM. *AK

Visibility › Power Window Devices and Controls
Filed Feb 2, 2005MS

ALL 4 WINDOW MECHANISMS ARE BROKEN. WINDOWS WILL NOT ROLL UP OR DOWN. EXTREME SAFETY HAZARD. ALL FOUR WINDOW MECHANISMS HAVE BEEN BROKEN SINCE 2004.*AK

Visibility › Power Window Devices and Controls
Filed Jan 31, 200515,000 milesAR

THE COMPLAINT RECEIVED VIA E-MAIL. WE PURCHASED A NEW 2000 BUICK, LESABRE, AND BEFORE THE WARRANTY WAS UP, TWO POWER MOTOR WINDOWS FAILED. WE COULD NOT OPERATE THE WINDOWS IN ANY MANNER. WE HAD TWO MORE FAILURES, AND THE COST TO REPLACE THE POWER MOTOR WINDOWS WAS ALMOST $400.00 PER WINDOW. AS A RESULT, WE COULD NOT GET A RESPONSE FROM GENERAL MOTORS, WE HAD TO HAVE THE WINDOWS FIXED SO THAT WE COULD OPERATE THEM UP OR DOWN. THIS WAS CERTAINLY A SAFETY HAZARD BECAUSE IN AN EMERGENCY THE WINDOWS COULD NOT BE OPENED. WE HAD THREE MEMBERS OF OUR IMMEDIATE FAMILY WHO EXPERIENCED THE SAME PROBLEM WITH LATE MODEL GM VEHICLES. ONE WAS A GRAND AM, ONE A GRAND PRIX, AND THE OTHER WAS A CADILLAC DEVILLE. WE WERE TOLD BY OUR LOCAL RAPCO AUTOMOBILE MECHANICS THAT THIS WAS A VERY COMMON PROBLEM WITH GENERAL MOTORS VEHICLES. HOWEVER, COULD NOT GET GENERAL MOTORS TO ACKNOWLEDGE THIS, AND WE WANT TO FILE A COMPLAINT. *AK THE POWER WINDOW MOTOR FAILED. *SC *JB

Fuel System, Other › Storage › Tank Assembly › Pressure Relief DevicesFire
Filed Jan 26, 200573,500 milesNH

WHILE DRIVING VEHICLE CAUGHT ON FIRE IN THE ENGINE DUE TO RECALL CAMPAIGN 04V090000 CONCERNING FUEL PRESSURE REGULATOR. *AK

Visibility › Power Window Devices and Controls
Filed Jan 5, 200560,000 milesAR

COMPLAINT RECEIVED VIA E-MAIL. WE PURCHASED A NEW 2000, BUICK, LESABRE. BEFORE THE WARRANTY WAS UP TWO POWER MOTOR WINDOWS FAILED. WE COULD NOT OPERATE THE WINDOWS IN ANY MANNER. CURRENTLY, WE HAVE HAD TWO MORE WINDOW FAILURES, AND THE COST TO REPLACE THEM WAS ALMOST $400.00 PER WINDOW. BECAUSE WE COULD NOT GET A RESPONSE FROM GENERAL MOTORS WE DID NOT GET THE WINDOWS FIXED. WE COULD NOT OPERATE THEM UP OR DOWN. THIS WAS CERTAINLY A SAFETY HAZARD BECAUSE IN AN EMERGENCY THE WINDOWS COULD NOT BE OPENED.THREE MEMBERS OF OUR IMMEDIATE FAMILY EXPERIENCED THE SAME PROBLEM WITH LATE MODEL GM VEHICLES, SUCH AS, GRAND AM/GRAND PRIX, AND A CADILLAC, DEVILLE. WE WERE TOLD BY OUR LOCAL RAPCO AUTOMOBILE MECHANICS THAT THIS WAS A COMMON PROBLEM WITH GENERAL MOTORS VEHICLES. GENERAL MOTORS REFUSED TO ACKNOWLEDGE THE PROBLEM, AND WE WANTED TO FILE A COMPLAINT. *AK

Latches/Locks/Linkages
Filed Dec 31, 200456,000 milesNC

POWER WINDOW REGULATOR ON DRIVER'S SIDE FAILED IN DECEMBER 2004. THIS FAILURE WAS PROCEEDED BY SIMILAR FAILURES OF BOTH REAR POWER WINDOW REGULATORS IN JULY 2004. DEALER ADMITTED TO NUMEROUS OCCURRENCES OF THIS SAME FAILURE IN OTHER MAKES OF SAME VEHICLE (2000 BUICK LESABRE) HOWEVER, IN NONE OF PREVIOUS CASES (NOR MINE) DID THE DEALER OFFER REIMBURSEMENT OF COSTS ($500/WINDOW).*AK

Visibility › Power Window Devices and Controls
Filed Dec 26, 2004NJ

I HAVE NOW EXPERIENCED 3 SEPERATE POWER WINDOW REGULATOR FAILURES,( 2 REAR, 1 FRONT PASSENGER) ALL IN DOWN POSITION. AS A RESULT CAR CAN NOT BE DRIVEN IN COLD/ RAINY WEATHER OR PARKED IN PUBLIC AREA. ALL FALURES OCCURED IN 3 MONTH PERIOD.DEALER COST TO REPAIR IN ALL 3 INSTANCES IS OVER $400.00 PARTS AND LABOR. I DID NOT ASK FOR PART BACK BUT BASED ON PAST TRACK RECORD I AM EXPECTING 4TH FAILURE ANY DAY AND WILL ASK FOR PART TO BE RETURNED.*AK

Engine and Engine CoolingFire
Filed Dec 21, 2004NY

THE CONSUMER NOTIFIED THE MANUFACTURER AND REQUESTED REIMBURSEMENT. THE VEHICLE CAUGHT FIRE FOR NO APPARENT REASON. *BF THERE WAS A HEAVY SNOWFALL FOR THREE DAYS AND THE VEHICLE WASN'T STARTED. WHEN THE VEHICLE WAS STARTED, A LOUD POP WAS HEARD AND THE ENGINE CUT OUT, THEN SMOKE BILLOWED FROM THE ENGINE AREA. THE DEALER COULD NOT EXPLAIN THE CAUSE OF THE EXPLOSION. *SC

Visibility › Power Window Devices and Controls
Filed Dec 15, 200457,000 milesNY

POWER WINDOW ON PASSENGER'S REAR WOULD NOT CLOSE. DEALER WAS CONTACTED, AND INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT COVERD UNDER A RECALL.*AK THE FRONT WINDOWS WERE COVERED UNDER THE VEHICLE'S EXTENDED WARRANTY BUT THE REAR WINDOWS WERE NOT. *NM

Visibility › Glass, Side/Rear
Filed Dec 9, 200457,000 milesNY

THE TWO FRONT WINDOWS AND THE REAR PASSENGER WINDOW JUST DROPPED. WHILE DRIVING, THE CONSUMER HIT A BUMP AND THE WINDOWS DROPPED DOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB *TC

Visibility › Power Window Devices and Controls
Filed Dec 5, 200412,400 milesTX

ON THREE OCCASIONS IN THREE DIFFERENT DOOR LOCATIONS (DRIVER,FRONT PASSENGER, RT. REAR PASSENGER), WINDOW REGULATOR FAILED IN THE DOWN POSITION. THE CAR COULD NOT BE PARKED IN AN UNSECURE LOCATION OR DRIVEN IN INCLEMENT WEATHER. ON FIRST OCCASION, REGULATOR WAS REPAIRED AT MY EXPENSE. ON SECOND AND THIRD FAILURE, DEALER AGREED TO SUPPLY PART AT NO COST BUT CHARGED FOR LABOR. DEALER WOULD NOT ALLOW ME TO KEEP PART.*AK

Air Bags
Filed Dec 3, 200468,000 milesFL

AIR BAG AND SECURITY LIGHT COMES ON THEN GOES OFF.THE ENTIRE DASH LIGHT GOES OFF WITH ALL INSTRUMENTS GOING TO ZERO FUNCTION. DEALER HAS BEEN WORKING SINCE SEPT2004 TO CORRECT PROBLEM.REPLACING MAIN CPU ON NOV 25,2004 DID NOT CORRECT PROBLEM. RETURNING TO DEALER DEC 8,2004 FOR MORE EFFORT TO FIND AND CORRECT PROBLEM. *AK

Visibility › Power Window Devices and Controls
Filed Nov 28, 2004GA

WE HAVE A 2000 BUICK LESABRE AND A 2001 BUICK LESABRE AND WITH BOTH OF THEM WE HAVE HAD TO REPLACE SEVERAL WINDOW REGULATORS. THEY SIMPLY STOPPED WORKING AND THE WINDOWS WERE STUCK IN THE DOWN POSITION. WE HAD TO PURCHASE NEW REGULATORS AND REPLACE THEM. WE HAVE HAD SEVERAL OTHER CARS IN THE PAST AND HAVE NEVER EXPERIENCED THIS PROBLEM WITH ANY OTHER BRANDS, MAKES OR MODELS.*AK

Air Bags › Frontal › Sensor/Control Module
Filed Nov 22, 200434,000 milesMA

WHILE DRIVING DASH LIGHTS ILLUMINATED INTERMITTENTLY. THE AIR BAG LIGHT ILLUMINATED MORE THAN ANY OTHER LIGHT. ALSO, THE DRIVER'S SIDE BACK OF SEAT LAID AUTOMATICALLY ON ITS OWN. THIS INCIDENT HAPPENED WHILE THE CONSUMER WAS DRIVING. UPON HAVING A FULL TANK OF GAS, THE METER WOULD READ EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER WAS TOLD THAT THERE WAS AN ELECTRICAL PROBLEM. *AK THERE WAS A NOISE IN THE DASH, THE FUEL GAUGE WOULD JUMP TO EMPTY, THE SPEEDOMETER WOULD GO TO ZERO, THE HEADLIGHT WOULD GO DIM WHEN THE WEATHER WAS RAINY, THERE WAS A RUMBLE IN THE LEFT FRONT END, A SHIMMY WHEN THE BRAKES WERE APPLIED AND WHEN RAINING, THE DASH LIGHT WOULD GO FROM BRIGHT TO DIM THE AIR BAG LIGHT WAS INTERMITTENT, THE RADIO WOULD CUT OUT, THE DRIVER'S SEAT WAS INOPERATIVE, THE TRANSMISSION WOULD SLIP INTO OVERDRIVE ON SLIGHT ACCELERATION, THE AUTOMATIC DOORS WERE INOPERATIVE, THE CRUISE CONTROL WAS INOPERATIVE, THERE WERE INTERMITTENT LOSS OF HEAT WOULD START BLOWING COLD AIR, THE OIL PRESSURE LIGHT WOULD COME ON WHILE THE FUEL GAUGE MILEAGE WOULD NOT STAY ON, THE ELECTRICAL REMOTE WAS INOPERATIVE, AND THERE WAS A LEAK IN THE ENGINE. *SC

Fuel System, Gasoline
Filed Nov 22, 200458,859 milesWI

CHECK ENGINE LIGHT CAME ON, RAN ROUGH WHILE STARTING, HESITATES/SPATTERS. WORSE IN DAMP WEATHER. FUEL PRESSURE REGULATOR LEAKED. REPLACED FUEL PRESSURE REGULATOR. *BF FUEL PRESSURE WAS BLEEDING OFF. *TC

Visibility › Power Window Devices and Controls
Filed Nov 17, 200458,384 milesNY

INTERMITTENTLY FRONT/REAR POWER WINDOWS FELL DOWN INTO THE WINDOW TRACKS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Nov 17, 200475,000 milesCA

WHILE DRIVING AT ANY SPEED VEHICLE STALLED. CONSUMER TOOK VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, BUT DEALER WAS UNABLE TO RECTIFY THE PROBLEM. *AK

Visibility › Power Window Devices and Controls
Filed Nov 16, 2004127,000 milesTX

CONSUMER REPORTED THAT ALL WINDOW REGULATORS WERE DEFECTIVE, WHICH CAUSED THE WINDOWS TO OPERATE WHILE EITHER IN THE UP/DOWN MODE DURING OPERATION. DEALER WAS AWARE OF THIS ISSUE. *AK

Visibility › Power Window Devices and Controls
Filed Nov 15, 200465,000 milesAZ

SINCE I BOUGHT THE BUICK LESABRE IN 2002 ALL 4 WINDOWS HAVE HAD DEFECTIVE MOTORS IN THEM. I FEEL THIS IS A MANUFACTURES DEFECT AND THEY SHOULD REIMBURSE ME FOR ALL THE TIME AND MONEY IT HAS COST ME TO HAVE THESE WINDOWS FIXED. THEY HAVE ALL FAILED WITH IN A YEARS TIME DURING THE SUMMER MONTHS. I HAVE HAD TO TAKE THE VEHICLE IN ON 4 SEPARATE OCCASIONS BECAUSE THEY WOULD NOT FIX THE MOTOR UNLESS THEY ACTUALLY SAW IT WHEN THE MOTOR WAS STUCK AND NOT WORKING. I LIVE OVER 50 MILES AWAY FROM THE DEALER AND I HAD TO RUSH OVER THERE SO THEY COULD SEE THE WINDOWS WHEN THEY WOULDNT OPERATE. I HAD 3 OF THE 4 WINDOW MOTORS REPLACED BUT THEY REFUSED TO FIX THE LAST WINDOW BECAUSE IT WASNT STICKING AT THE TIME I BROUGHT IT IN. NOW THE 4TH WINDOW IS BROKEN AND IT WILL NOT GO UP OR DOWN YET MY WARRANTY HAS RUN OUT. I PAID 100.00 EVERY TIME THEY TOOK MY VEHICLE IN FOR REPAIR. I HAD TO GET A RENTAL VEHICLE EACH TIME I TOOK IT IN BECAUSE IT TOOK THEM OVER 24 HOURS TO REPLACE THE MOTOR IN THE WINDOW. I FEEL THIS IS A DEFECT FROM THE MANUFACTURE AND I HAVE HEARD THAT MY BUICK IS NOT THE ONLY ONE WITH THOSE SAME PROBLEMS. I FEEL I SHOULD BE REIMBURSED FOR THE MONEY I HAVE HAD TO SPEND TO FIX THE WINDOWS AND THEY SHOULD FIX MY 4TH WINDOW BECAUSE THE WARRANTY RAN OUT. I DID COMPLAIN AND TOLD THE DEALER SHIP TO NOTE THAT I SAID ALL 4 WINDOWS WERE DEFECTIVE BUT I HAVENT BEEN REIMBURSED YET, AND THEY REFUSE TO FIX MY 4TH WINDOW UNDER THE WARRANTY BECAUSE IT WAS NOT SHOWING SIGNS OF THE DEFECT AT THE

Fuel System, Gasoline › Delivery
Filed Nov 15, 2004IA

THE CONSUMER REQUESTED REIMBURSEMENT FOR FUEL PRESSURE REGULATOR RECALL. *NM RECALL# 04V090000. *SC

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Nov 12, 2004TX

WHEN I USE THE DIMMER SWITCH ON MY HEADLIGHTS TO SWITCH FROM LOW BEAM TO HIGH BEAM ALL OF MY HEADLIGHTS GO OUT AND IT IS COMPLETELY DARK. WHEN I SWITCH BACK TO LOW BEAM THE LIGHTS COME BACK ON. THIS HAPPENS AT VARIOUS TIMES AND NOT EVERYTIME I TRY TO USE THE HIGH BEAMS. SOMETIMES THEY ACTUALLY WORK. *JB

Visibility › Power Window Devices and Controls
Filed Nov 3, 200460,000 milesTN

THE FRONT AND REAR PASSENGER SIDE AUTOMATIC WINDOWS MALFUNCTIONED. WHEN THE BUTTON WAS DEPRESSED THE WINDOW WENT DOWN BUT FAILED TO COME BACK UP. MOTOR HAD TO BE REPLACED TO CORRECT THE FAILURE. THE CAUSE OF THE MOTOR GOING BAD WAS NOT DETERMINED. *AK *SC

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Buick Lesabre → · Every Lesabre year → · How the figures are calculated →