THE LACK OF QUALITY OUTLINED IN MY 2000 BUICK LESABRE'S WINDOW REGULATORS, MY VEHICLE CURRENTLY HAS 74K MILES AND BOTH RIGHT SIDE WINDOWS HAVE LEFT MY FAMILY EXPOSED TO THE OUTSIDE ENVIRONMENTS. I HAVE RESEARCHED THIS ISSUE ON-LINE AND IT APPEARS TO BE A HUGE PROBLEM BUICK & GM HAVE OVERLOOKED, I WILL EXPECT A RESPONSE FROM THE MANUFACTURE TO INSURE THIS IS NOT A PROBLEM DESIGNED TO HELP IMPROVE SALES THROUGH THE DEALERS. THANKS FOR YOUR INVESTIGATION INTO THIS ISSUE! *JB
2000 Buick Lesabre complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
DT*: THE CONTACT STATED THAT THE TIRE TREAD SEPARATED FROM THE TIRE ON TWO OCCASIONS. THE FIRST INCIDENT WAS WITH THE RIGHT REAR TIRE, WHILE TRAVELING IN CLEAR DRY WEATHER, AT 40 MPH. THE SECOND INCIDENT WAS WITH THE RIGHT FRONT TIRE WHILE TRAVELING IN DRY CLEAR WEATHER, AT 55 MPH. THE SERVICE DEALER SUGGESTED THAT THE CAUSE OF THE TREAD SEPARATION MAY BE DUE TO DRY ROT FROM THE VEHICLE SITTING TOO LONG. THE MANUFACTURER WAS CONTACTED, BUT HAS NOT RESPONDED. THE TIRES WERE REPLACED AT THE OWNERS EXPENSE. UPDATED 8/16/20 - *NM
WE HEARD A NOISE IN THE FRONT OF THE CAR. WE TOOK IT TO THE REPAIR SHOP AND WAS TOLD WE NEEDED A BEARING IN THE TRANSMISSION AND THE 4TH CLUTCH. THE CAR ONLY HAS 63,000 MILES. WE HAD THE PARTS REPLACED. *JB
LF POWER WINDOW FAILED TWICE, REPAIRED UNDER WARRANTY. LR WINDOW FAILED TWICE, ONCE UNDER WARRANTY AND ONCE OUT OF WARRANTY. GM WANTED $500.00 TO REPAIR LR WINDOW OUT OF WARRANTY. AFTER SEVERAL WEEKS OF HAGGLING WITH GM, THEY REPAIRED IT FOR $100.00. RF AND RR WINDOWS FAILED LATER AND HAVE NEVER BEEN REPAIRED. GM KNOWS THAT THEY HAVE A FACTORY DEFECT BUT WILL NOT ACKNOWLEDGE THE FACT. *JB
DT*: THE CONTACT STATED THE VEHICLE VIBRATED BADLY AT ANY SPEED. THE DEALERSHIP ALIGNED THE FRONT END, BALANCED THE TIRES, AND ROTATED THE TIRES THREE TIMES TO CORRECT THE VIBRATION, BUT THE PROBLEM PERSISTED. THE DEALERSHIP DETERMINED THE LEFT FRONT TIRE'S BELT WAS BROKEN AND REPLACED THE TIRE. ON JUNE 10, 2006, THE TREAD ON THE LEFT FRONT TIRE DETACHED AND CAUSED EXTENSIVE DAMAGE TO THE VEHICLE.
DT*: THE CONTACT STATED, THERE HAVE BEEN FOUR FAILURES TO THE EXTERIOR TURN SIGNALS AS WELL AS THE BRAKE LIGHTS. THE VEHICLE WAS TAKEN TO A DEALER FOR A RECALL NOTICE WHERE THE EXTERIOR LIGHTS WERE REPLACED, BUT THE PROBLEM CONTINUED. WHILE DRIVING AT 35 MPH, THE LEFT TURN SIGNAL WAS ENGAGED BEFORE MAKING A LEFT HAND TURN BUT THE EXTERIOR LIGHT WOULD NOT ILLUMINATE. THE FAILURE OF THE EXTERIOR LIGHTS RESULTED IN THE CONTACT'S VEHICLE BEING STRUCK ON THE DRIVERS SIDE DOORS CAUSING MINOR DAMAGE. NO POLICE REPORT WAS FILED. *AK THE CONSUMER STATED HE WAS NOT HAVING ANY PROBLEMS WITH LIGHTS AND THERE WAS NO ACCIDENTS. HIS PROBLEM WAS WITH THE WINDOW REGULATORS WHICH HAD TO BE THREE TIMES. UPDATED 07/17/06. *JB
DRIVER SIDE WINDOW AND BACK PASSENGER SIDE WINDOW STOPPED WORKING. PART CAN NOT BE BOUGHT SEPARATE FROM MOTOR. YOU HAVE TO BUY MOTOR AND ALL TO FIX IT. DEALER SERVICE DEPARTMENT STATED THAT THEY HAVE MULTIPLE COMPLAINTS WITH THIS PROBLEM. *NM
2000 LESABRE TIRE AND RIM BROKE FROM THE AXLE. *TS THE VEHICLE SUSTAINED DAMAGE TO THE R/R QUARTER PANEL, TIRE, RIM, RIGHT PASSENGER DOOR, RIGHT REAR PASSENGER DOOR. *NM
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND ON VARIOUS OCCASIONS ALL FOUR POWER WINDOWS FAILED WITHOUT WARNING. WHEN THE AUTOMATIC WINDOW CONTROLS WERE APPLIED THE WINDOWS WOULD NOT MOVE. UPON INSPECTION THE DEALERSHIP DETERMINED ALL FOUR POWER WINDOW REGULATORS NEEDED TO BE REPLACED. UPDATED 6/19/2006 - THE CONSUMER HAD THE FOUR BROKEN REGULATORS IN HIS POSSESSION. *NM
DT*: THE CONTACT STATED WHILE COMING A STOP THE FRONT COIL SPRING FRACTURED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP, WHO DETERMINED THIS OCCURRED BECAUSE OF BAD STEEL IN THE COIL SPRING. THEREFORE, THE COIL SPRING WAS REPLACED BY THE DEALERSHIP. UPDATED 06/05/2006. *AK
DT*: THE CONTACT STATED THE POWER WINDOWS WERE HELD UP BY A PLASTIC STRAP AND THE STRAP BROKE. THIS CAUSED THE WINDOW TO FALL DOWN. THIS OCCURRED ON ALL FOUR WINDOWS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP EACH TIME, AND THE ENTIRE WINDOW MECHANISM MUST BE REPLACED. WHEN REPLACED, THE PROBLEM DOES NOT RETURN.
2000 BUICK LESABRE ALL FOUR WINDOW REGULATORS ON MY PARENTS CAR HAVE FAILED BEGINNING WITH THE FIRST ONE IN 2002 (REPAIRED BY THE DEALER UNDER THE WARRANTY). TWO OTHERS FAILED IN AFTER THE WARRANTY EXPIRED IN FEBRUARY 2004 AND OCTOBER 2004 RESPECTIVELY (REPAIRED BY A REPUTABLE REPAIR SHOP BUT NOT A BUICK DEALER). THE FOURTH WINDOW FAILED RECENTLY BUT HAS NOT BEEN REPAIRED. MY MOTHER COMPLAINED TO BUICK SEVERAL TIMES AND AFTER BEING PROMISED FULL REIMBURSEMENT FOR THE TWO FAILURES IN 2004, WAS SENT A CHECK FOR ONLY HALF THE PROMISED AMOUNT AND ADVISED NOTHING ELSE WOULD BE COVERED. BECAUSE THE CAR WAS PURCHASED IN NEW JERSEY BUT HAD BEEN RELOCATED TO FLORIDA - NEITHER STATE WOULD COVER ANYTHING UNDER THEIR RESPECTIVE LEMON LAWS. GM INSISTS THIS IS NOT A WIDE SPREAD PROBLEM ALTHOUGH IN A QUICK 15 MINUTE SEARCH OF THE WEB I FOUND OVER 175 COMPLAINTS (ALL OF WHO SAID GM STATED THE SAME THING). *JB
SUSPECTED TRANSMISSION PROBLEMS BEGAN BEFORE THE 36,000 WARRANTY RAN OUT, BUT, SINCE IT COULDN'T BE REPLICATED, I COULDN'T TAKE IT TO A DEALER FOR DIAGNOSIS. NO PROBLEMS WERE EVER RECOGNIZED BY COMPUTER. THE FIRST TIME WAS WHEN BACKING FROM THE GARAGE, THE CAR LURCHED TO A NEAR STOP AS IF THE BRAKES HAD BEEN APPLIED. I PULLED FORWARD AND WHEN I BACKED UP, NO PROBLEMS WERE ENCOUNTERED. THE NEXT TIME, PROBABLY MONTHS LATER, HAPPENED WHEN MAKING A LEFT TURN OUT OF OUR DRIVEWAY UNDER VERY LITTLE ACCELERATION. IT FELT AS IF SOMETHING HAD BOUND UP, THEN, FREED UP 2 TIMES. NOTHING WAS NOTED AGAIN FOR MONTHS. SINCE NEW, THE CAR HAS NOT SHIFTED INTO OVERDRIVE UNTIL THE CAR REACHES AN ENGINE TEMPERATURE OF APPROXIMATELY 160 DEGREES. THE NEXT TIME I NOTICED A PROBLEM WAS WHEN TURNING RIGHT INTO A PARKING PLACE. THE CAR MADE A SINGLE LURCH, AS IF APPLYING THE BRAKES QUITE HARD, THEN PROCEEDED INTO THE PARKING PLACE. THAT WAS PROBABLY A MONTH AGO. DURING THE LAST 2 WEEKS I THINK I'VE NOTICED A SLIGHT VIBRATION WHEN THE TRANSMISSION SHIFTED INTO OVERDRIVE WHEN COMPLETELY WARMED UP. TWO DAYS AGO WHEN LEAVING A STOP LIGHT WITH TRAFFIC, THE CAR FELT LIKE I HIT A SLICK SPOT FOR A FRACTION OF A SECOND AND CONTINUED ON AS NORMAL. I GOT OUT ONTO A U.S. HWY AND WHEN I GOT UP TO ABOUT 55 MPH, I THINK WHEN THE CAR SHIFTED INTO OVERDRIVE IT DOWNSHIFTED ONCE AND THEN AGAIN, RATHER LIKE THE BRAKES WERE BEING APPLIED. I PULLED TO THE SIDE OF THE ROAD THEN SLOWLY PICKED UP SPEED AGAIN. IT HAPPENED FOR A
POWER WINDOW ASSEMBLY ON THE PASSENGER'S SIDE FRONT DOOR HAVE TO BE REPLACED FOR THE SECOND TIME AS THE CABLES BECOME ENTANGLED AND CAUSE THE MECHANISM TO BEND TO THE POINT WHERE IT WILL NO LONGER LIFT THE WINDOW. THIS HAS HAPPENED AN ALL OF THE DOORS (4) AND NOW ON THIS DOOR FOR THE SECOND TIME. IT COSTS A MINIMUM OF $300.00 TO $400.00 TO FOR PARTS AND LABOR TO GET THE WINDOW BACK IN WORKING ORDER. I HAVE NOW SPENT OVER $1200.00 AND AM LOOKING AT ANOTHER $300.00 TO $400.00 FOR THIS SAME PROBLEM. I HAVE ALSO BEEN TOLD BY THE BODY SHOPS THAT THIS IS A COMMON PROBLEM WITH THE BUICK LESABRE'S. IT IS NO WONDER GM IS NOT SELLING THE VEHICLES THAT THEY USED TO HERE IN THE STATES. THIS IS TOTALLY DISGUSTING AND FRUSTRATING.*JB
2000 BUICK LESABRE HAD PROBLEMS WITH THE FUEL PRESSURE REGULATOR. *TS THE CONSUMER FOUND A RECALL ON THE FUEL PRESSURE REGULATOR ON HIS VEHICLE. THE CONSUMER HAD THE SAME REPAIR AS MENTIONED IN THE RECALL AND HAD HIS VEHICLE REPAIRED IN DECEMBER 2004. THE CONSUMER NEVER RECEIVED RECALL 04V090000. THE CONSUMER REQUEST REIMBURSEMENT FOR THE REPAIRS. THE CONSUMER ALSO HAD NUMEROUS PROBLEM WITH THE FUEL INJECTION SYSTEM. *NM *NM
DT*: THE CONTACT STATED THE LEFT FRONT DRIVE AXEL HAS FAILED THREE TIMES AND HAS BEEN REPLACED TWICE. PRIOR TO THE FAILURES THERE WAS A CLICKING NOISE HEARD NEAR THE RIGHT FRONT WHEEL AREA, AND A SLIGHT VIBRATION IN THE STEERING WHEEL. THIS OCCURS UPON DECELERATION. THE STEERING WHEEL FELT STIFF WHILE TURNING LEFT. THERE IS AN EXCESSIVE AMOUNT OF GREASE ON THE OUTSIDE AND UNDERNEATH THE VEHICLE.
DT*: THE CONTACT STATED THE ELECTRONIC CONTROL MODULES FOR THREE OF THE POWER WINDOWS FAILED. THE REAR DRIVER'S SIDE AND PASSENGER'S SIDE WERE REPLACED TWICE. THE FRONT PASSENGER SIDE HAS ALSO BEEN REPLACED ONCE. THE DEALERSHIP CLAIMED IF THE WINDOW IS SELDOM USED IT WILL BREAK WHEN USED BECAUSE THE WIRE IS THIN AND JUMPS OFF THE TRACK, CAUSING IT TO SNAP. *AK
HARD STARTING, LACK OF POWER, HESITATION GM DEALER DIAGNOSED INTAKE LEAK BY EGR VALVE (AIR AND COOLANT LEAKS) DEALER REPLACED INTAKE PLENUM (NON WARRANTY). *NM
2000 BUICK LESABRE CAUGHT FIRE IN MY DRIVEWAY.....NOT USED FOR 24 - 48 HOURS. *NM
DT: THE CONTACT STATED THE STEERING WHEEL WAS MAKING A ROARING SOUND WHEN MAKING A TURN. THIS HAPPENED AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO A CERTIFIED DEALERSHIP FOR INSPECTION. THE DEALERSHIP DETERMINED THE TIE-ROD NEEDED TO BE REPLACED. *AK
THE REAR DRIVER SIDE POWER WINDOW FAILED. THERE WAS A LOUD POP AND THE WINDOW SLID DOWN AND WOULD NOT GO BACK UP. I TALKED TO A MECHANIC AND HE SAID THAT THIS HAS HAPPENED QUITE OFTEN RECENTLY. HE SAID THE CABLE BROKE. IT JUST TAKES A LITTLE TENSION AND POP, IT HAPPENS! I CALLED THE DEALER AND THEY SAID A NEW PART COSTS $315! I CALLED TO SEE IF THERE IS AN AFTER MARKET ON THIS PART AND THEY SAID THAT YOU CAN GET IT FOR THE FRONT BUT NOT THE REAR DOOR! IT SEEMS TO ME THAT BUICK KNOWS THAT THIS POWER WINDOW PART IS FAULTY AND CANNOT LET OUT THE RIGHTS TO OTHER MANUFACTURERS TO PRODUCE THIS! THIS SHOULD BE RECALLED ON ALL 2000 TO 2005 BUICK LESABRES. *NM
I PURCHASED MY 2000 BUICK-LESABRE IN 2002. SHORTLY AFTER I HAD TO REPLACE THE BACK LEFT WINDOW MOTOR, THEN I HAD TO REPLACE THE FRONT RIGHT WINDOW MOTOR, THEN A SHORT TIME LATER I HAD TO REPLACE THE RIGHT BACK WINDOW MOTOR AND JUST LAST WEEK I HAD TO REPLACE THE FRONT DRIVER SIDE WINDOW MOTOR. I FEEL THAT WITH ONLY ONE PERSON DRIVING THIS CAR AND NOT USING THE WINDOWS THAT MUCH I HAVE HAD AN UNUSUAL BREAK DOWN OF WINDOWS. I WAS WONDERING IF ANYONE ELSE HAS HAD THIS PROBLEM. I HAVE OWN THREE BUICKS BEFORE AND NEVER HAD ANY PROBLEMS WITH THE WINDOWS. THIS HAS HAPPENED OVER A THREE YEAR PERIOD. *JB
2000 BUICK LESABRE. POWER WINDOW REGULATORS HAVE FAILED ON ALL DOORS, AND NOW DRIVERS DOOR REGULATOR HAS FAILED FOR THE SECOND TIME. WINDOWS EITHER DROPPED, OR WHEN ROLLED DOWN WOULD NOT GO BACK UP. NEARLY $400/INCIDENT TO REPAIR. DID NOT SAVE OLD PARTS, WILL SAVE THIS ONE. MY RESEARCH INDICATES THAT THERE HAVE BEEN LOTS OF THESE FAILURES. *JB
I HAVE A 2000 BUICK LASABRE. 3 OF 4 ELECTRIC WINDOW MOTORS BROKE. I HAVE REPLACED ONLY ONE OF THE MOTORS,DUE TO THEY ARE $300 EACH. I FEEL THESE MOTORS HAVE A DEFECT OR THIS MANY WOULD NOT HAVE FAILED. *NM
DT: THE CONTACT'S VEHICLE HAD FIVE DIFFERENT ELECTRICAL WINDOW FAILURES. THE WINDOWS COULD NOT BE ROLLED UP OR DOWN BECAUSE THE BELT INSIDE THE WINDOW BROKE. THE DEALER REPAIRED THE WINDOWS. THE MANUFACTURER ADVISED THE CONTACT TO TAKE VEHICLE TO THE DEALER FOR REPAIRS. THEY OFFERED NO FREE REMEDY. *AK
DT: THE CONTACT STATED THE BATTERY LEAKED FUMES AND FLUID INSIDE THE CAR WHILE DRIVING. THERE WAS AN ODD SMELL THAT LINGERED IN THE VEHICLE. SHE TOOK THE VEHICLE TO A SERVICE SHOP AND REPORTED THE ODOR. THE MECHANIC SUGGESTED IT MAY BE THE CATALYTIC CONVERTER. SHE HAD NO REPAIRS PERFORMED AT THAT TIME. AFTERWARDS, THE ENGINE WOULD NOT START. FURTHER INVESTIGATION LED TO THE DISCOVERY OF BATTERY LEAKAGE IN THE BACK SEAT AREA. A NEW BATTERY WAS PURCHASED FROM A DEALER AND REPLACED. THERE HAVE BEEN NO FURTHER PROBLEMS AT THIS TIME. *AK UPDATED 12/07/05. *JB
WE PURCHASED OUR 2000 LESABRE AS A PROGRAM CAR WITH 12,000 MILES. BEGINNING SHORTLY THEREAFTER THREE POWER WIDOWS WENT OUT. THEY WERE REPLACED AT NO CHARGE. NOW WITH 85,000 MILE THE FOURTH WENT OUT AND IT COST US $400 PLUS DOLLARS. OF COURSE THEY SAID IT WAS OUT OF WARRANTY BECAUSE OF THE MILEAGE. WE HAD OVER NINE CARS WITH POWER WINDOWS AND NEVER HAD TO REPLACE ONE, AND NOW ONE VEHICLE ALL FOUR HAD TO BE REPLACED. TO ME THAT TELLS ME THAT THERE WAS A PROBLEM WITH THE WINDOW MOTORS. I COULD UNDERSTAND ONE GOING OUT, BUT ALL FOUR? *NM
DT:THE CONTACT HAD THE WINDOW REGULATOR REPLACED THREE TIMES. THE FIRST TIME WAS THE RIGHT FRONT WINDOW, THE SECOND TIME WAS THE RIGHT REAR WINDOW, AND THIRD TIME WAS THE LEFT REAR WINDOW. THE FIRST TWO TIMES THEY WERE REPLACED UNDER WARRANTY, THE THIRD TIME IT WAS AT THE CONSUMERS EXPENSE. ALSO, WAS HAVING A PROBLEM WITH WINDSHIELD WIPER BLADE POST ON BOTH SIDES. WHILE DRIVING DURING A RAIN STORM ON THE INTERSTATE, THE WINDSHIELD WIPER ON THE DRIVER'S SIDE STOPPED WORKING AND ON THE PASSENGER'S SIDE IT WORKED INTERMITTENTLY. THE WINDSHIELD WIPERS WERE REPAIRED UNDER WARRANTY. *AK UPDATED 11/16/05. *JB
CAR WAS BOUGHT BRAND NEW BY MY WIFE'S PARENTS WHO SHORTLY THEREAFTER DIED AND WE INHERITED CAR. GARAGE KEPT AND HARDLY USED. AFTER WE HAD IT 1 YEAR WHEN MY WIFE TRIED TO PUT HER PASSENGER SIDE WINDOW DOWN IT WOULDN'T GO DOWN. I THOUGHT THE MOTOR HAD GONE BAD AND PREPARED TO TAKE IT TO THE DEALER. BEFORE APPOINTMENT I AVOIDED USING THAT WINDOW AND ONE DAY TRIED TO OPEN THE BACK DRIVER'S SIDE WINDOW. IT WENT DOWN BUT MADE A NOISE AND NEVER WAS ABLE TO COME UP. I THOUGHT AGAIN IT WAS JUST BAD LUCK. THE FOLLOWING SUNDAY I WAS AT A STORE WITH ANOTHER CAR AND NOTICE A CAR THAT LOOKED EXACTLY LIKE OUR BUICK WITH TAPE ON IT'S REAR WINDOW. I THOUGHT MY WIFE HAD DRIVEN OUR BUICK TO THE STORE. IT WASN'T OUR CAR SO I WAITED FOR OWNER AND QUESTIONED HIM ABOUT HAVING PROBLEMS WITH HIS WINDOWS. IT WAS THE SECOND WINDOW THAT HAD BROKEN ON HIM. FURTHER INVESTIGATING ON INTERNET AND WITH OTHERS AWARE OF THE CAR FOUND THAT THERE ARE MANY WITH PROBLEM. I CALL BUICK WHO SAID CAR WAS OUT OF WARRANTY BUT WHEN I TOLD THEM I HAD BEEN TO YOUR WEBSITE TO FILE A COMPLAINT BUICK SAID IF I TOOK IT TO DEALER, AND WAS WILLING TO PAY FOR A DIAGNOSIS THEY WOULD DETERMINE WHETHER THEY COULD HELP ME. TURNS OUT THE CAR NEEDS A REGULATOR AND MOTOR CABLE AND GUIDE:L COST $400.00. DOESN'T THIS SEEM LIKE A MANUFACTURER DEFECT ESPECIALLY WHEN THEY FIX THE PROBLEM WITH THE SAME PART AND IT GOES BAD TOO. GO TO WWW.AUTOBYTEL.COM AND LOOKED AT ALL THE COMPLAINTS ON THAT WEBSITE OVER THIS SAME ISSUE. WE OPENED THE REAR WI
DT: THE CONTACT STATED HIS VEHICLE HAD A DEFECTIVE FUEL PRESSURE REGULATOR. NHTSA RECALL, 04V090000 WAS ISSUED CONCERNING FUEL PRESSURE REGULATOR, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. THIS CAUSED THE VEHICLE NOT TO START. IT HAS BEEN A PROBLEM SINCE SEPTEMBER 2002. THE FUEL PRESSURE REGULATOR WAS REPLACED AT THAT TIME AND IT FAILED AGAIN TEN DAYS AGO. THE FUEL PRESSURE REGULATOR HAS BEEN REPLACED AGAIN WITH A NEWER PART. *AK UPDATED 11/29/05. *JB
WE PURCHASED A NEW 2000 BUICK LASABRE FROM MIKE SHAW BUICK DEALERSHIP, 1080 S. COLORADO BLVD., DENVER, CO 80222 ON 9-13-1999. APRIL 2005 THE PASSENGER SIDE FRONT WINDOW REGULATOR FAILED. MIKE SHAW DEALERSHIP DID THE REPAIRS. THEY DID WAIVE THE LABOR FOR THIS, BECAUSE WE FELT AND STILL DO, THAT THIS IS A MECHANICAL DEFECT. BILL $310.35. SEPT. 13, 2005, ANOTHER WINDOW FAILED, SAME PROBLEM, ONLY THIS WAS THE REAR DRIVER'S SIDE WINDOW. AGAIN WE HAD THE REPAIRS MADE AT MIKE SHAW DEALERSHIP, BUT THIS TIME THEY WOULD NOT GIVE US ANY SATISFACTION ON THIS BILL OF $483.38. WE FEEL THAT THIS IS A MECHANICAL DEFECT. THE EXACT SAME THING HAS HAPPENED ON ANOTHER BUICK OWNED BY OUR SON. IF NEEDED I CAN FORWARD COPIES OF THESE INVOICES TO YOU. *JB
DT: WHEN STARTING THE VEHICLE THE CONSUMER NOTICED A LIGHT ILLUMINATED ON THE DASH PANEL THAT READ CHECK TIRE PRESSURE. THE CONSUMER DROVE TO A GAS STATION INSPECTED THE TIRES AND DISCOVERED THAT THE RIGHT FRONT TIRE WAS LOW. THE CONSUMER ADDED AIR TO THE TIRE BUT SUSPECTED THERE WAS A SLOW LEAK BECAUSE THE TIRE WOULD NOT HOLD SUFFICIENT AIR PRESSURE OF 30/30 PSI. THE CONSUMER DROVE TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THESE TIRES WERE THE ORIGINAL TIRES THAT WERE PURCHASED ON THE VEHICLE. THE DEALER NOTED THAT THE STEEL WAS COMING THROUGH THE TREAD, BUT WOULD NOT REPLACE THE TIRES. DEALER SUGGESTED THAT THE CONSUMER GO TO A GENERAL TIRE DEALER BECAUSE THE TIRES WERE MANUFACTURED BY GENERAL. THE CONSUMER WENT TO REDWOOD GENERAL TIRE DEALER AND THEY AGREED THE TREAD WAS COMING THROUGH ON THE RIGHT FRONT TIRE AND SUGGESTED A REPLACEMENT. THE TIRE WAS REPLACED AT THE CONSUMER'S EXPENSE. THE TIRE SERVICE SHOP SAID THEY WOULD SEND THE TIRE TO THE MANUFACTURER FOR INVESTIGATION. THE CONSUMER BECAME CONCERNED BECAUSE HE NEVER RECEIVED ANY FURTHER INFORMATION ABOUT THE TIRE SO SHE DECIDED TO CALL THE MANUFACTURER. THE MANUFACTURER CLAIMED THAT THEY NEVER RECEIVED THE TIRE AND THAT THEY WOULD CONTACT THE TIRE SERVICE DEALER. SOME TIME LATER THE CONSUMER CALLED GENERAL AND THEY FINALLY DID AGREE TO SOME REIMBURSEMENT FOR THE TIRE.*AK *MR THE DEALER INFORMED THE CONSUMER THE TREAD WAS SEPARATING. *JB
THE ELECTRIC WINDOWS MECHANISM FAILS RESULTING IN REPLACEMENT AT $500 PER WINDOW EACH TIME. ALL FOUR WINDOW MECHANISMS HAVE HAD TO BE REPLACED IN A 2 YR. PERIOD. NOW THE DRIVER'S SIDE WINDOW WORKS AT TIMES, AND WILL NOT WORK AT TIMES. THIS WILL BE THE 5TH WINDOW REPLACEMENT. RIDICULOUS THAT THERE IS NO RECALL ON THESE MECHANISMS. A FRIEND HAS THE SAME VEHICLE AND HE HAS HAD TO REPLACE HIS ALSO. *JB
FOR THE 7TH TIME SINCE I HAVE OWNED THIS VEHICLE, A WINDOW HAS FALLEN DOWN INTO THE DOOR. THIS HAS BEEN A RECURRING PROBLEM SINCE I PURCHASED THE VEHICLE NEW IN 2000. UP UNTIL NOW I HAVE NOT HAD TO PAY FOR THE REPAIRS, BUT THIS ONE IS GOING TO COST $400. THE DEALER STATES THE GUARANTEE IS ONLY GOOD FOR ONE YEAR, SO I MAY HAVE TO PAY $1,600 A YEAR TO KEEP MY WINDOWS IN WORKING ORDER. I FEEL THIS IS UNREASONABLE AND THERE SHOULD BE A RECALL TO PERMANENTLY FIX THE PROBLEM.
ALL FOUR ELECTRIC WINDOWS FAILED. THE FIRST ONE WAS 3 MONTHS AFTER WARRANTY EXPIRED. THE LAST ONE WAS JUNE OF 2005. THE COST TO REPAIR THESE WAS IN EXCESS OF $1500. *NM
DT: THE CONTACT STATED THAT THE BACK DRIVER'S SIDE WINDOW WAS FAULTY. SHE TRIED TO ROLL THE WINDOW UP WHEN SHE HEARD A CLICKING NOISE AND THE WINDOW WOULD NOT GO UP OR DOWN. DEALER SAID THE REGULATOR NEEDED TO BE REPLACED. PART WAS REPLACED AT OWNERS EXPENSE. MANUFACTURER FILED A COMPLAINT FOR THE CONTACT, AND TOLD HER TO CALL NHTSA. *AK
CAR DIED, GOT A JUMP FROM AAA, AFTER NUMEROUS TRIES CAR STARTED, CAR WAS NOT ACTING RIGHT, DRIVING OUT OF THE PARKING LOT CAR DIED, CALLED TO HAVE AAA COME BACK, WHILE WAITING FUMES WERE COMING OUT OF THE BACK SEAT WHERE THE BATTERY IS LOCATED, MECHANIC ARRIVED AND REMOVED THE REAR SEAT TO FIND THE BATTERY WAS LEAKING FROM THE POSITIVE TERMINAL THE MAIN POSITIVE LEAD HAD CORRODED OFF THE BATTERY, AND FUMES WERE COMING OUT, HE IMMEDIATELY DISCONNECTED THE BATTERY THERE WAS SUBSTANTIAL ACID INSIDE THE CAR THE BODY STRUCTURE WAS DAMAGED FROM THE ACID. THIS WAS AN AC DELCO BATTERY. I CALLED GM AND AC DELCO THIS WAS AN ORIGINAL BATTERY. THEY DIDN'T WANT TO CORRECT THE PROBLEM. SO I WENT TO A BUICK DEALER AND BOUGHT A NEW BATTERY AND PUT IT IN . I OWN TWO BUICKS 97 AND 2000 THIS IS THE THIRD TIME AC DELCO BATTERY HAS FAILED MY 97 HAS SUBSTANTIAL DAMAGE IN THE ENGINE COMPARTMENT FROM ACID THAT LEAKED. AND I HAD TO REPLACE THE MAIN POSITIVE TERMINAL END TWICE BECAUSE IT ROTTED OFF. AC DELCO NEEDS TO ADDRESS THIS PROBLEM WITH THEIR BATTERIES THEY TOLD ME THAT ITS DUE TO HEAT AND VIBRATION THAT THEIR BATTERIES FAIL . THAT TO ME IS ADMISSION AND THAT THEY KNOW THEY HAVE A PROBLEM AND THEY ARE NOT FIXING THE PROBLEM.*JB
DT: ALL FOUR POWER WINDOWS WILL NOT WORK. FROM MARCH THROUGH SEPTEMBER OF 2005 I THEY EACH QUIT WORKING. THE PROBLEMS DID NOT OCCUR ALL AT THE SAME TIME. THE CONSUMER STATED THAT THE REAR WINDOWS WERE RARELY USED; PROBABLY NOT MORE THAN SIX TIMES. WHEN THE WINDOWS WERE INSPECTED THE MECHANIC TOLD THE CONSUMER THAT THE PROBLEM WAS WITH THE REGULATORS IN THE WINDOW MOTORS. AFTER TAKING THE DOORS APART HE FOUND THAT THE CABLES IN EACH OF THE REGULATORS SNAPPED. ALSO, TOLD THE CONSUMER THAT HE HAD NEVER SEEN A POWER WINDOW SYSTEM SET UP LIKE THESE WERE. THEY WERE UNABLE TO REPLACE JUST THE CABLES, BUT, HAD TO REPLACE THE ENTIRE REGULATOR IN EACH WINDOW. THE PARTS FOR THE REAR WINDOWS WERE ONLY AVAILABLE THROUGH GM DIRECTLY. THE CONSUMER FELT THAT THE CABLES IN THE REGULATORS WERE DEFECTIVE. *AK
DT: THE HORN BUTTON IN THE CENTER OF STEERING WHEEL REQUIRED EXCESSIVE EFFORT TO ACTIVATE THE HORN. THE CONSUMER HAD TO BEAR DOWN WITH BOTH HANDS IN ORDER TO GET THE HORN TO WORK. NOTICED THIS ON APRIL 15, 2005. *AK
CONSUMER IS CONCERNED WITH THE INTAKE MANIFOLD GASKET HAS BEEN REPLACED ON TWO OCCASIONS. *TS WHEN DOING INTAKE MANIFOLD GASKET REPAIR FOR THE SECOND TIME THE TECHNICIAN NOTICED THAT THE RIGHT FRONT (AND MAYBE THE LEFT) OUTER TIE ROD END WAS LOOSE AND NEEDED TO BE REPLACED. THE TIE ROD WAS FIRST REPLACED WHEN THE VEHICLE ONLY HAD 18959 MILES ON IT. *NM
7/17/2000: STALLED 2X IN TRAFFIC W/315 MILES ON IT; REPLACED WIRE HARNESS & FUSES; 4/9/02:LEAK-REPLACED UPPER MANIFOLD @ 23,184 MILES 5/3/02: NOISY,UNEVEN-DEFECTIVE TIRES-REPLACED @ 24,161 MILES; 8/20/03: RECALL - HEATING & COOLING @ 39,226 MILES; 10/28/03: RATTLING-CATAL.CONV.ASSEMBLY @42,892 MILES; 7/8/05: MOTOR NOT RUNNING PROPERLY - REPLACED WIRES,COILS,ETC.@ 55,385 MILES 10/28/03: RATTLING-REPLACED CATALYTIC CONVERTER ASSEMBLY; 10/13/04-ECALL. *JB
I HAVE A 2000 BUICK LESABRE AND HAVE THREE WINDOW REGULATORS REPLACED. THERE SEEMS TO BE SOME TYPE DEFECT IF ONE AUTO HAS THREE REPLACED. PLEASE ADVISE. *NM
BASICALLY THE SAME ISSUE AS THE 71 OTHER COMPLAINTS. A FEW WEEKS AGO THE REAR PASSENGER WINDOW MAKE A GRINDING NOISE, THEN FELL HALFWAY DOWN. NOW IT DOESN'T WORK AT ALL. THEN LAST NIGHT THE FRONT PASSENGER WINDOW DID THE SAME. OBVIOUSLY A DEFECT IN THE AUTOMATIC WINDOW ASSEMBLY. ALMOST NO POINT IN PAYING TO GET IT FIXED AS IT SEEMS ANYONE THAT HAS HAD IT FIXED JUST HAVE THE SAME PROBLEMS AGAIN. *JB
2000 BUICK LESABRE WHILE DRIVING THE ENGINE WILL ABRUPTLY SHUT DOWN.*MR THE VEHICLE WAS TAKEN TOT HE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS TAKEN TO ANOTHER REPAIR FACILITY WHO DETERMINE THAT THE PROBLEM WAS THE IGNITION MODULE. ONCE THE MODULE WAS REPLACED THE STALL CONDITION RECURRED. *NM
BOTH FRONT AND REAR DRIVER'S SIDE POWER WINDOW MOTORS HAVE FAILED 3 DAYS APART FROM ONE ANOTHER, AND NEEDED REPLACEMENT. REPAIRS TO BOTH WINDOWS HAVE TOTALED $1000 COMBINED. OLD PARTS ARE AVAILABLE. REPAIRS WERE PERFORMED AT A CADILLAC DEALERSHIP. BASED ON OTHER PERFORMANCE REVIEWS, I HAVE SEEN A TREND THAT THIS IS OCCURRING COMMONLY ON THIS VEHICLE, AND REPEATED FAILURE OF THIS PART IS OCCURRING WITH MANY OWNERS. *JB
DT: THE CONTACT OWNS A 2000 BUICK LESABRE. THE CONTACT HAD TO REPLACE THREE OF THE FOUR POWER WINDOWS, AND NOW THE FOURTH WINDOW NEEDED TO BE REPLACED . THE WINDOWS HAD TO BE REPLACED WITHIN THE LAST FOUR YEARS. THE VEHICLE HAS BEEN TAKING TO THE DEALERSHIP WHILE IT WAS UNDER WARRANTY, BUT THEY COULD NEVER DUPLICATE THE PROBLEM WITH THE POWER WINDOWS AND THE REGULATOR. THEREFORE, THEY WOULD NOT CORRECT THE PROBLEM. THIS WAS ON THE DRIVER'S SIDE WINDOW. THE THREE WINDOW REGULATORS HAD TO BE REPLACED OUT OF POCKET BY THE CONSUMER THE DEALERSHIP WOULD NOT HELP WITH THE COST OF REPAIRS. THIS WAS AN INTERMITTENT PROBLEM. WHEN THE PROBLEMS FIRST STARTED THE WINDOW WOULD GO UP SLOWLY AND THEN IT WOULD GO OUT. *AK
DT: 2000 BUICK LE SABER. THE CAR STALLED AT 10751 MILES IN FEBRUARY 2003 AT ANY GIVEN TIME NO MATTER WHAT THE DRIVING CONDITIONS WERE. THIS HAPPEN AGAIN ON AUGUST 15, 2003 AND ON SEPTEMBER 24, 2004. THE CONSUMER CALLED GM AFTER THE THIRD TIME, THEY SAID THERE WAS A RECALL ON THIS PROBLEM, THEY ADVISED ME TO TAKE VEHICLE TO DEALER TO HAVE THIS FIXED. THE RECALL WAS ON THE FUEL PRESSURE REGULATOR. ON SEPTEMBER 29, 2004 THE DEALERSHIP SAID THAT THEY PERFORMED RECALL REPAIRS. THE CAR STALLED AGAIN AROUND AUGUST 5, 2005. TOOK TO THE DEALER, AND THEY KEPT IT FOR 4 DAYS, THEY DUPLICATED THE PROBLEM, AND THEY FIXED IT AGAIN. THIS WAS ON AUGUST 12, 2005. DROVE THE CAR ABOUT 3 BLOCKS FROM HOUSE AND THE CAR STALLED AGAIN. HAD TO SIT FOR A WHILE BEFORE THE CAR WOULD START. THE CAR DID START AND WHILE DRIVING BACK HOME THE CAR STALLED AGAIN. FINALLY GOT THE CAR HOME AND MOW IT IS IN THE DRIVEWAY, TALKED TO THE MANUFACTURER, AND THEY SAID THEY WOULD CALL CONSUMER THIS EVENING ABOUT THE PROBLEM.*AK
DT: LAST YEAR WHILE DRIVING THERE WAS A PROBLEM WITH THE WINDOW. THERE WAS A POPPING SOUND FIRST ,AND THEN THE WINDOW FELL DOWN. THE CONSUMER CALLED THE DEALERSHIP, WHO INDICATED THAT THEY COULD REPLACE THE WHOLE WINDOW MECHANISM. THERE WAS A WEB MADE OF PLASTIC THAT HOLDS THE END OF THE CABLE AND KEEPS WINDOW UP. THIS PIECE OF PLASTIC FAILED. THE CONSUMER CONTACTED THE MANUFACTURER, WHO ADVISED THE CONSUMER TO FILE A COMPLAINT. THE CONSUMER WAS CONCERNED ABOUT CHILDREN WHO COULD BE IN THE BACK OF THE CAR AND GET COLD WHEN THE WINDOW WAS DOWN. THE PROBLEM HAPPENED TO THE CONSUMER AGAIN THIS WEEKEND WHILE DRIVING AT A SHOPPING CENTER, AND HIT A BUMP. THEN HEARD A POPPING AND THEN THE WINDOW CAME DOWN AGAIN. THE CONSUMER WAS GOING TO REPAIR IT HIMSELF.*AK
THE REAR DRIVER SIDE POWER WINDOW FAILED. THERE WAS A LOUD POP AND THE WINDOW SLID HALF WAY DOWN AND WOULD NOT GO BACK UP. I TALKED TO MY MECHANIC, AND HE SAID THAT IT WAS A CABLE THAT BROKE. HE KNEW INSTANTLY BECAUSE HE HAD REPLACED MANY OF THEM IN SIMILAR BUICK LESABRES. WE KNOW OF TWO FRIENDS PERSONALLY WHO HAVE HAD THE SAME PROBLEM. FOR ONE FRIEND, IT HAPPENED ON MORE THAN ONE WINDOW IN HER CAR. TO GET IT FIXED AT THE DEALERSHIP COST NEARLY $500. IT APPEARS TO US THAT THIS IS A FAULTY PART AND THAT THE AUTO MAKER SHOULD RECALL AND REPAIR IT AT THEIR COST.
DT: CONTACT STATES THE SERVICE DEALER HAD TO REPLACE THE SHORTED CRANK SENSOR IN HIS VEHICLE. WHILE DRIVING THE VEHICLE AT SPEEDS 30-40 MPH OR LESS, IT STALLED 4 TIMES. THE REPLACEMENT PART HAS REMEDIED THE PROBLEM. *AK *TT
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Buick Lesabre → · Every Lesabre year → · How the figures are calculated →