Page 3 of 5 · complaints 101–150 of 206

2012 Buick Lacrosse complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Engine
Filed Jul 3, 2019129,000 milesOH

IN 3500 MILES MY CAR CONSUMED 4 QTS OF OIL. IN RETURNED THAT CAUSED STALLING VEHICLE SHUT OFF WHILE IN TRAFFIC ON A HIGHWAY AND ENGINE DAMAGE. GM KNOWS THAT IT'S A PROBLEM BUT WILL ONLY FIX THE PROBLEM IF YOU ARE UNDER WARRANTY.

Engine
Filed May 20, 201970,000 milesMI

JUST OVER 70,000 MILES ON THE CAR. ENGINE LIGHT CAME ON AND CAR WAS RUNNING ROUGH AND STALLING AT IDLE. ENGINE LIGHT CODE INDICATED A CAM SHAFT MISALIGNMENT. DEALER TORE ENGINE APART TO FIND THE PROBLEM AND REPORTED THAT A FEW OF THE VALVES WERE EITHER BENT OR HAD BROKEN OFF. REPAIR WOULD BE A COMPLETE ENGINE REBUILD/REPLACEMENT.

Electronic Stability Control (esc)
Filed May 9, 201984,299 milesCA

VEHICLE STALLS AND IS STOPPING AFTER THE STABILITRAK LIGHT COMES ON ON THE FREE WAY AND STREETS. HAVE TAKEN TO DEALERSHIP SEVERAL OF TIMES TO BE FIXED BUT THE PROBLEM COMES RIGHT BACK WITHIN DAYS. THE PROBLEM HAS BEEN PERSISTENT SINCE 11/2018 AND STILL HAS NOT BEEN ABLE TO BE FIXED AS IF 5/2019.

Electronic Stability Control (esc)
Filed May 3, 2019158,000 milesNC

TAKATA RECALL. AS I WAS DRIVING ON THE HIGHWAY MY VEHICLE SLOWED DOWN ON ITS OWN IN THE MIDST OF 70 MPH TRAFFIC AND AS I PUSHED ON BRAKES MY VEHICLE JERKED. WHEN I TRIED TO SPEED BACK UP MY CAR SLOWLY ACCELERATED. I WAS TERRIFIED WHEN IT SLOWED DOWN BECAUSE THE CAR BEHIND ME ALMOST HIT ME. MY CAR IS NOW GIVE ME A WARNING SIGN 'STABILIZE TRACK ASSIST' BUT I HAD MY BREAKS CHECK AND THEY WERE FINE. NOW I START TO SMELL A BURNING SMELL SOMETIMES WHEN I'M DRIVING

Service Brakes
Filed May 2, 201955,000 milesMA

AFTER PRESSING THE BRAKE PEDAL DOWN, THE PEDAL DOES NOT RETURN TO THE HOME POSITION. IT REMAINS DEPRESSED AND THE BRAKES WILL ONLY DISENGAGE AFTER I MANUALLY LIFT THE BRAKE PEDAL. THIS OCCURS WHEN THE WEATHER IS WARM OUT AND OCCURS IN ALL STAGES OF DRIVING WHEN THIS HAPPENS (STATIONARY, IN MOTION, ETC).

Electronic Stability Control (esc)
Filed Apr 22, 201979,000 milesCA

THE CAR STOPS RUNNING IT SHUTS OFF. WHILE DRIVING IN A PARKING LOT.

Electronic Stability Control (esc)
Filed Apr 9, 2019107,666 milesMS

DRIVING MY CAR WAS JUST GREAT ON MY 81ST DAY OF OWNERSHIP IT ALL CHANGED I WAS LEAVING A RED LIGHT IN VICKSBURG OFF THE INTERSTATE ONTO WARRENTON RD I EXPERIENCED LOSS OF ALL POWER TO EVERYTHING IN THE VEHICLE AND IF ANYONE IS FAMILIAR WITH THAT ROAD THE ARE HARDLY ANY ROOM TO PULL OVER SO BAD THAT IF I HAD A PASSENGER HEY WOULD HAVE TO CLIMB OVER TO THE DRIVER SIDE TO GET OUT OR ELSE SLIDE RIGHT INTO THE MISSISSIPPI RIVER, TALK ABOUT BAD TIMING WITH THE EXCEPTION FOR THE RADIO THE VEHICLE WOULD ONLY CLICK ONCE NO ABNORMAL SMELLS SMOKE OR ANYTHING THAT WOULD CAUSE ME TO THINK OF ANY ENGINE DAMAGE. AFTER HOURS OF WAITING THE TOW TRUCK CAME CHECKED THE CAR TRIED TO BOOST IT AND COULDN'T GET A CHARGE AFTER GETTING IT HOME I TOOK THE BATTERY TO THE ADVANCE AUTO PARTS TO CHARGE IT AND THEY SAID IT WAS A DEAD CELL SO J BROUGHT ANOTHER BATTERY GOT IT HOME JUST FOR IT TO CLICK STILL NO CRANK, IT'S PUSH TO START SO IT WAS JUST ONE SINGLE CLICK AND THE ENGINE LIGHT IS THE ONLY LIGHT ON THE DASH THAT WOULD ILLUMINATE. SO I CALLED ONSTAR THEY TOLD ME IT NEEDED TO BE TAKEN TO A DEALER IMMEDIATELY DUE TO A CHARGING ISSUE AFTER TAKING IT BACK TO THE DEALERSHIP THEY SAID IT'S THE MOTOR LOCKED UP WHICH IS OBSERD DUE TO THE FACT THERE WAS NO INDICATION OF IT DOING ANYTHING ABNORMAL BEFORE IT SHUT DOWN AND WITH IT BEING NEW I WAS TOLD IT WOULD SHUT DOWN BEFORE IT RAN HOT AND MESS UP THE ENGINE AND ALSO MAKES ME WONDER WHY IT WOULD EVEN BE CONSIDERED BECAUSE OF THE FACT OF THE ENGINE PROTECTION

Engine
Filed Mar 13, 201918 milesPA

HI THERE COMING HOME THE OTHER DAY ON HIGHWAY LOST EVERYTHING , LUCKILY I WAS IN THE RIGHT LANE NO STEERING VERY HARD TO STOP ! HAD TO GET IT TOWED ! SERPENTINE BELT OFF ! REPLACE BELT THREE TIMES BELT KEEPS COMING OFF ! NEED HELP !

Engine
Filed Mar 6, 2019MO

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. UPON STOPPING THE VEHICLE, IT STALLED AND HESITATED TO RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DON BROWN CHEVROLET (2244 S KINGS HIGHWAY BLVD, SAINT LOUIS, MO 63110, (314) 450-7161) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Exterior Lighting
Filed Feb 22, 201952,000 milesIA

I HAVE LOST MY BRAKE LIGHT LOCATED IN MY REAR WINDOW AND NOW MY LED BRAKE LIGHTS ARE FAILING...

Service Brakes
Filed Feb 13, 2019130,031 milesNY

WHILE DRIVING IN TRAFFIC ON CITY STREET DURING RUSH HOUR TRAFFIC MY VEHICLE COMPLETED SHUT DOWN NO WARNING, ENGINE LIGHT POPPED ON, THE WHEEL BECAME STIFF THE BRAKES BECAME STIFF. I PUT IT IN PARK, TURNED THE IGNITION OFFEND STARTED IT UP AGAIN, IT STARTED RIGHT UP AND I CONTINUED DRIVING FOR ANOTHER 4 MILES ENGINE LIGHT REMAINED ON. PULLED INTO PARKING SHUT IF OFF AND STARTED IT BACK UP BUT ENGINE LIGHT REMAINED ON, DROVE 4 MILES HOME, AS TURNING ONTO STREET SHUT OFF AGAIN WHEEL LOCKED, BRAKES STIFF, REPEAT FIRST STEPS, DROVE 50 FT, SHUT OFF, DROVE ANOTHER 50 FT SHUT OFF, BUT THEN DIDN'T START BACK UP RIGHT AWAY. WAIT A MINUTE STARTED UP BUT WAS HESITATING. NEVER HAD THIS HAPPEN, 130K MILES ON IT.

Fuel/Propulsion System
Filed Feb 4, 201950,000 milesLA

AFFECTING ALL 2.4L GM MOTORS- THE EXHAUST MANIFOLD WILL CRACK JUST BEFORE THE CATALYTIC CONVERTER AND LEAK DEADLY EXHAUST FUMES INTO THE CABIN. YOU MAY EXPERIENCE A SMELL AT FIRST BUT THEN IT GOES AWAY AND SYMPTOMS WILL TYPICALLY INCLUDE HEADACHE, NAUSEA AND VOMITING. SEEK MEDICAL ATTENTION IMMEDIATE AS CARBON MONOXIDE IS ODORLESS AND COLORLESS AND DEADLY. THIS HAS BEEN SEEN ON MULTIPLE VEHICLES A WEEK IN THE SHOP.

Engine
Filed Jan 13, 201957,000 milesIN

EXCESS OIL CONSUMPTION BETWEEN OIL CHANGE, USED 3 QUARTS. STARTED APPROXIMATELY 57000 MILES. NO OIL LEAKS OR SMOKING DETECTED PER DEALERSHIP. PLATINUM WARRANTY WAS BOUGHT WITH NEW VEHICLE, 6 YRS. OR 85000 MILES, WITH FWS, INC. THE DEALERSHIP STATED CONSUMPTION DUE TO STUCK PISTON RINGS. WARRANTY CO. REFUSES TO COVER. WHAT CAN GM DO TO HELP.

Air BagsCrash1 injured
Filed Dec 21, 2018IN

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE FENDER AND DOOR. THE CONTACT STATED THAT THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S HEAD STRUCK THE STEERING WHEEL AND SHE SUSTAINED BODY AND MUSCULAR PAIN FROM THE SEAT BELT. THE CONTACT WAS TREATED AT THE HOSPITAL FOR MINOR INJURIES. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP TO BE REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Fuel/Propulsion System
Filed Nov 2, 2018100,000 milesAL

MY VEHICLE IS STALLING AND TAKES A LONG TIME TO CRANK AFTER RE-FUELING. I TOOK THE VEHICLE TO A LOCAL DEALERSHIP AND THEY ARE SUGGESTING THAT THE PURGE VALVE SELONOID NEEDS TO BE REPLACED, HOW MAY OTHER COMPLAINTS HAVE BEEN REPORTED? PLEASE ADVISE IF THERE WILL BE ANY ACTION TAKEN REGARDING THIS. AS SOON AS POSSIBLE.

Electrical System
Filed Oct 30, 201866,000 milesFL

WHEN DRIVING RADIO AND DASH LIGHTS GO OFF FOR A SECOND AND COME BACK ON THIS OCCURS 5 AND 10 MINUTES APART.

Electronic Stability Control (esc)
Filed Oct 17, 2018120,000 milesSD

WHENEVER I PUT FUEL IN THE CAR IT HAS A HARD TIME STARTING AND WILL ALSO STALL OCCASIONALLY. IT'S BEEN HAPPENING SINCE JUNE 2018 AND I HAVE HAD A MECHANIC TRY TO FIX IT AND THEY CAN'T FIGURE OUT WHAT'S CAUSING IT TO DO THIS. ARE THERE ANY RECALLS FOR THIS.

Electrical System
Filed Aug 15, 201845,000 milesAL

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO UNKNOWN DEALER IN 2014 TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM); HOWEVER; THE REPAIR DID NOT PREVENT THE FAILURE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED AND ALL LIGHTS ON THE INSTRUMENTAL PANEL FLICKERED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT ALSO ADVISED THAT THE STEERING WHEEL LOST POWER STEERING ABILITY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.

Service Brakes
Filed Aug 4, 201850,000 milesNC

THE ENGINE LIGHT HAD COME ON AND I WENT TO A REPAIR SHOP TO HAVE IT REPAIRED. I WAS TOLD TO BRING IT BACK THE NEXT DAY AND ON MY WAY BACK THE CHARGING LIGHT CAME ON. I WAS ON THE HIGHWAY DOING 70 MILES AN HOUR IN A CURVE WHEN ALL SYSTEMS WENT DOWN THE INSTRUMENT PANEL LIT UP AND I LOST BRAKING, STEERING AND ALL OTHER FUNCTIONS. AND I WAS VERY LUCKY TO NOT HAVE WRECKED THE CAR. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE CORRECTED.

Fuel/Propulsion System
Filed May 21, 201893,397 milesOH

PURGE SOLENOID VALVE HAD TO BE REPLACED THE DEFECTIVE DEVICE CAUSED THE VEHICLE TO LOOSE POWER WHILE DRIVING AND CAUSED LONG ENGINE CRANKING AFTER RE-FUELING THE VEHICLE.

Engine
Filed May 15, 201870,000 milesTX

THE ISSUE I'M REPORTING HAS ALREADY HAPPENED APPROXIMATELY 8 TIMES. FIRST TIME I'M DRIVING ON THE HIGHWAY AT 65 MPH, AND ENGINE ON CAR COMPLETELY SHUTS DOWN, DRIVING WHEEL LOCKS OR POWER STEERING GETS LOST AND BRAKE PEDAL STOPS WORKING GETS VERY STIFF AND ALL THIS HAPPENED ON A STATE HIGHWAY. ALL THAT CAN BE DONE IS LET THE CAR COME TO A COMPLETE STOP IN ITS OWN ALL WHILE USING ALL MY FORCE TO TRY MY BEST TO STEER CAR AWAY FROM TRAFFIC, BECAUSE IT LOCKS AND THAT TIME I COULD BARELY MAKE IT TURN SLIGHTLY DUE TO THE STIFFNESS. AFTER THAT, THE CAR'S ENGINE WONT START BUT LIGHTS AND RADIO WORK. AFTER CONSTANTLY TURNING IT IN AND OFF ENGINE FINALLY STARTS UP AFTER APPROXIMATELY AN HOUR, BUT WHEN PLACED ON DRIVE ONLY MOVES VERY SLOW EVEN WHEN STEPPING ON GAS IT WILL MOVE AT ABOUT 1 MPH. I TURN IT OFF AND ON SEVERAL TIME AND THEN WHEN I FINALLY STEP ON THE GAS IT JERKS ME FORWARD FINALLY WHEN ON DRIVE....

EngineFire
Filed Apr 13, 2018104,800 milesMI

TL* THE CONTACT OWNS A 2012 BUCK LACROSSE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING PLASTIC ODOR INSIDE THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED TWO LOCAL DEALERS: JIM CAUSLEY BUICK GMC (38111 S GRATIOT AVE, CHARTER TOWNSHIP OF CLINTON, MI 48036, (586) 307-5895) AND VYLETEL BUCK GMC (40755 VAN DYKE, STERLING HEIGHTS, MI 48313, (586) 698-7530). THE CONTACT WAS INFORMED THAT THERE WERE NO HYBRID MECHANICS EMPLOYED AT EITHER DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO OTHER DEALERS IN THE AREA. THE FAILURE MILEAGE WAS 104,800.

Electronic Stability Control (esc)
Filed Mar 8, 2018TX

MY BATTERY HAS NEEDED TO BE REPLACED 3 TIMES ALREADY WITH NO EXPLANATION AS TO WHY. ALSO, SERVICE STABILITYLINK KEEPS COMING ON AFTER DRIVING FOR A WHILE IT DISAPPEARS AND COME RIGHT BACK. WHEN I AM TAKING OFF GETTING ON THE HIGHWAY OR SPEEDING UP MY CAT STALLS BEFORE TAKING OFF.

Service Brakes
Filed Jan 22, 2018112,000 milesCA

WHEN DRIVING MY CAR ON DECLINING GRADES THE "TRACTION CONTROL" LIGHT WILL APPEAR AND THE CAR'S FRONT BRAKES WILL AUTOMATICALLY SLOW THE VEHICLE DOWN. THIS HAPPENED ON 1/21/2018 MOST RECENTLY AND ALMOST CAUSED AN ACCIDENT AS THE PERSON BEHIND ME WASN'T READY FOR MY CAR TO COME TO A COMPLETE STOP.

Electronic Stability Control (esc)
Filed Jan 14, 201854,086 milesVA

WE PURCHASE A EASSIST 2012 BUICK LACROSSE IN FEB.2017 WITH 46845 MILES.WE RECENTLY STARTED HAVING SEVERAL ISSUE EITHER WHEN IN SLOW MOTION BACKING UP OUT OF A PARKING SPACE OR TURNING ON A CITY STREET WITH THE CAR DOING A HARD JERK, SURGING FORWARD THEN LOOSING COMPLETE POWER! , NOT BEING ABLE TO SEE IN THE DARK AS ALL THE LIGHT SHUT OFF, CAN'T STEER THE CAR WITH NO POWER STEERING, ALL THE WHILE IN THE LINE OF TRAFFIC IS DEFINITELY A SAFETY ISSUE THAT HAS BEEN REPORTED BY OTHER PEOPLE YEARS AGO BY MY RESEARCH AND STILL NO RECALL?!?! JUST THE OTHER NIGHT THE SAME THING HAPPENED AND WE WERE ABOUT 20 MINUTES FROM HOME AT NIGHT HAVING TO TRAVEL THROUGH THE MOUNTAINS, FEELING THE CAR NOT WANTING TO ACCELERATE AND FEELING THE SURGES WAS QUITE SCARY! WE HAVE HAD THE CAR LOOKED AT BUT THEY COULDN'T FIND WHAT WAS WRONG WITH IT. THE CHECK ENGINE LIGHT CAME ON A FEW TIMES OVER THE LAST MONTH BUT SHUT OFF AUTOMATICALLY WITHIN THE SAME DAY. ONE MORNING BEFORE WORK I NOTICED A MESSAGE ON THE DIC TO SERVICE STABILITRAK. WE HAVE HAD THE CAR IN THE SHOP SEVERAL TIMES BUT THEY WERE UNABLE TO DETECT THE ISSUE TO FIX IT OR TO GET THE CAR TO DO WHAT WE ARE TELLING THEM IT'S DOING AND THE CHECK ENGINE LIGHT IS NO LONGER ON. AGAIN THE SAFETY ISSUE WITH THE LOSS OF POWER WHILE IN THE LINE OF MOVING TRAFFIC IS UNACCEPTABLE AND MUST BE MADE RIGHT WITH THE CARS OWNER!

Engine
Filed Dec 17, 201729,975 milesFL

CAR STALLED OUT TWICE, LOST POWER STEERING. I WAS BACKING OUT OF A PARKING LOT SPACE; RESTARTED AND THEN STALLED WHILE PULLING ONTO STREET. FEAR IS IT STALLING IN TRAFFIC AND GETTING REAR-ENDED. I TOOK TO GARNER BUICK WHERE HAD PURCHASED NEW. WHEN CAR WAS RELATIVELY NEW AND STILL ON WARRANTY HAD HAD SIMILAR ISSUE, BUT DEALER NEVER FOUND PROBLEM. NOW OCCURS AGAIN. THEY FOUND TWO SENSORS THAT FAILED BUT OK NOW SO TOLD ME TO DRIVE OVER WEEKEND AND SEE WHAT HAPPENS. I SEE THIS AS A BIG SAFETY PROBLEM AND AN ACCIDENT WAITING TO HAPPEN. BUICK SHOULD BE RESPONSIBLE IF THIS HAPPENS, BUT IN THE MEANTIME I AM THE ONE INJURED.

Electronic Stability Control (esc)
Filed Nov 25, 201752,894 milesIL

MY CAR WAS MOVING AND CUT OFF ON ME AND THEN AUTOMATICALLY RESTARTED WHILE DRIVING. THE POWER STEERING LOCKED UP. THIS IS BEEN A GOING ON FOR A FEW DAYS NOW. SOMETIMES I RESTART IT MYSELF SOMETIMES IT AUTOMATICALLY RESTARTS. ENGINE LIGHT IS ON FOR A DAY AND THEN GOES OFF AND COMES BACK ON AGAIN.

Engine
Filed Nov 13, 201750,000 milesAZ

TL* THE CONTACT OWNED A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. YATES BUICK GMC (13845 W TEST DR, GOODYEAR, AZ) INFORMED THE CONTACT THAT THERE WERE NO OPEN RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Air Bags
Filed Nov 3, 201787,000 milesWI

CHECK AIR BAG WARNING IN DRIVER INFORMATION CENTER IN MY WIFE'S 2012 LACROSSE W E-ASSIT COMES ON SOMETIMES ,BUT GOES OFF IN LESS THAN 15 SECONDS. HAS 87,000 MILES. IS THIS COVERED OR DO I HAVE TO TAKE IT IN AND PAY FOR IT? SHE WANTS TO KNOW IF THE AIR BAG IS WORKING ALL THE TIME, OR WHAT?

Electrical System
Filed Aug 7, 2017147,000 milesTX

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. ALSO, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE BATTERY INDICATOR ILLUMINATED, WHICH INDICATED THAT THE VEHICLE WAS IDLING. WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED, THE BATTERY INDICATOR ILLUMINATED, WHICH INDICATED THAT THE VEHICLE WAS CHARGING. THE VEHICLE WAS TAKEN TO HILEY BUICK GMC (LOCATED AT 3535 W LOOP 820 S, FORT WORTH, TX 76116 817-632-8800) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

Electronic Stability Control (esc)
Filed Jul 17, 201760,000 milesVA

VEHICLE SHUTS DOWN WHILE IN MOTION ON HIGHWAY, STREETS, ETC . CANNOT BREAK , STEER , ETC. CHECK ENGINE LIGHT COMES ON. SOMETIMES WILL START RIGHT BACK UP WITH A JUMP BUT WILL SHUT DOWN AGAIN AS DRIVING. BRAND NEW BATTERY . VERY UNSAFE !!! TAKEN TO GMC DEALERSHIP BUT STILL NOT FIXED.

Steering
Filed Jun 21, 201725,000 milesCA

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (COACHELLA VALLEY BUICK/GMC, INDU, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS PROGRAMMED BY THE MANUFACTURER. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

Engine
Filed May 31, 201738,414 milesOK

SEAL IN FRONT TIMING COVER FAILED AND WAS LEAKING OIL.

Service Brakes
Filed Apr 24, 201751,000 milesMI

ALL POWER FEATURES SHUT DOWN WHILE DRIVING ON STREET. LOSS PARTIAL CONTROL OF STEERING, BRAKING POWER WAS REDUCED SIGNIFICANTLY AND ENGINE SHUT OFF COMPLETELY.

Wheels
Filed Mar 27, 201730,000 milesIL

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Wheels
Filed Mar 27, 201730,000 milesIL

WHEEL HUB ASSEMBLY.

Wheels
Filed Mar 27, 201730,000 milesIL

REAR PASSENGER'S SIDE 2ND WHEEL HUB ASSEMBLY HAS NOW FAILED

Exterior Lighting
Filed Mar 14, 201780,000 milesWI

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED RANDOMLY EVERY SIX MONTHS. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.

Engine
Filed Feb 21, 201785,293 milesCA

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE THE VEHICLE WAS STATIONARY, THE MALFUNCTION INDICATOR ILLUMINATED WITHOUT WARNING. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,293.

Electronic Stability Control (esc)
Filed Feb 4, 201771,000 milesGA

THE CAR STARTED STALLING AND IT SMELL LIKE SOMETHING WAS BURNING. THE CAR WOULD SHUT OFF AND RESTART ON ITS OWN. I REPLACED THE ENGINE OUT OF MY POCKETS AND NOW I AM HAVING THE EXACT SAME PROBLEMS. FIRST BEFORE REPLACING THE ENGINE THE SERPENTINE BELT BROKE AND I HAD THE REPAIRED, ABOUT SIX MONTH LATER A BOLT BROKE INSIDE THE ENGINE AND THAT IS WHEN I REPLACED THE ENGINE. I JUST GOT THE CAR BACK THREE WEEKS AGO AND NOW IT IS DOING THE SAME THING.

Electronic Stability Control (esc)
Filed Jan 6, 201759,000 milesMA

BOUGHT MY 2012 BUICK LACROSSE USED LAST JUNE. FISHTAILING PRESENTED IN THE FIRST MONTH. HAVE BROUGHT THE CAR BACK TO DEALERSHIP MULTIPLE TIMES (INCLUDING WITHIN 30 DAYS OF PURCHASE) TO HAVE IT DIAGNOSED AND FIXED. THEY SAY NOTHING IS WRONG WITH IT. FISHTAILING OCCURS IN ALL CONDITIONS AND ON CITY STREETS AND HIGHWAYS. MOST TERRIFYING IS AT 60 MPH ON THE HIGHWAY-THE SWAY CAN BE VERY VIOLENT..AND IT HAPPENS A LOT. BROUGHT CAR IN AGAIN IN THE FALL (5TH OR 6TH VISIT FOR THIS ISSUE). I ASKED SPECIFICALLY IF ESC SENSOR IS MALFUNCTIONING BECAUSE WHAT IS HAPPENING IS NOT NORMAL. THEY SAID COMPUTER DOESN'T SHOW A PROBLEM. THEY TOLD ME THAT IS THE WAY THAT THIS CAR IS SUPPOSED TO HANDLE. THAT IS WHEN I SEARCHED FOR A RECALL AND FOUND THE ONE BELOW-A VERY ACCURATE DESCRIPTION OF WHAT IS GOING ON WITH MY CAR ("CONSEQUENCE") BUT MY VIN IS NOT IN THE RECALL. GM IS TRYING TO DECIDE IF THEY WILL FIX IT BUT THEY DON'T HAVE TO BECAUSE MY CAR IS NOT PART OF THE RECALL. HELP! NHTSA CAMPAIGN # 11V404000. "SUMMARY: GM IS RECALLING CERTAIN MODEL YEAR 2012 BUICK LACROSSE PASSENGER VEHICLES MANUFACTURED FROM JUNE 9, 2011, THROUGH JULY 2, 2011, FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 126, "ELECTRONIC STABILITY CONTROL SYSTEMS (ESC)." THE STABILITRAK SYSTEM HAS AN INCORRECT CALIBRATION THAT MAY CAUSE THE SYSTEM TO NOT PROPERLY DETECT IF A SENSOR WERE TO MALFUNCTION, AND THE WARNING LIGHT INDICATING THAT THE SYSTEM IS NOT OPERATING WOULD NOT ILLUMINATE, AS

Suspension › Front › Stabilizer Bar
Filed Aug 22, 201666,938 milesCA

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 4 MPH, THE FRONT SWAY BAR ON THE DRIVER SIDE OF THE VEHICLE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO WEAR AND TEAR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,938.

Electrical System
Filed Jul 18, 201618,798 milesIL

TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH COMING OFF THE EXPRESSWAY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE WITH THE BRAIN BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,798.

Structure › Body
Filed Jul 7, 201630,189 milesMT

WITH NO IMPACTS, THE CAR WAS PARKED, AND WHEN PLACED IN R TO BACK UP, THE ENTIRE FRONT BUMPER,GRILL,LIGHTS WHEEL WELLS AND FOG LIGHT WIRES DROPPED OFF THE VEHICLE. ALL "RUBBER CONNECTORS TO THE CHASSIS WERE FATIGUED. 30189 MILES ON THE CAR. A CLEARLY DEFINED DEFECTIVE DESIGN TO HOLD THE ENTIRE FRONT OF THE CAR BY SIX FLIMSY, THIN AND PLASTIC OR RUBBER CONNECTORS. COST $1300, TO ME, $500. A FLIMSY ATTACHMENT FOR THE FRONT END. A DISASTER IF CAR WAS MOVING AT ANY SPEED.

Electronic Stability Control (esc)
Filed Jul 7, 201670,000 milesCA

SINCE I'VE OWNED THE CAR IT'S BEEN VERY HARD TO DRIVE ON THE HWY ONCE I HIT A CERTAIN SPEED IT LOSES CONTROL VERY EASY ALSO THE ENGINE CONTROL MODULE KEEPS FAILING LOSS OF BATTERY ALL THE TIME I SMELL A BURNING PLASTIC SMELL COMING FROM THE BACK OF THE CAR EVERY SO OFTEN AND THE FRONT SEAT LOCKS UP ALL THE TIME ALSO SEEMS TO HAVE A FAILURE TO IT AS WELL AND THE 2012 BUICK LACROSSE I OWN SAYS THERE NO RECALL WHEN I RUN THE VIN BUT HAS THE SAME SYMPTOMS AS THE 2012 BUICK LACROSSE THAT IS ON RECALL

Engine
Filed Apr 18, 201630,000 milesIL

AS DRIVING AT 50 MILES/HR ON SUBURBAN MAIN STREET, ENGINE LOST COMPLETE POWER. ALL WARNING LIGHTS CAME ON AT SAME TIME ALONG WITH CHECK ENGINE ICON. MY BUICK LACROSSE HAD NO ACCELERATION, NO POWER STEERING, AND NO POWER BRAKES. THE CAR HAD NO PREVIOUS WARNING. NO PREVIOUS REDUCED PERFORMANCE WITH ENGINE. NO PROBLEMS WITH GAS ECONOMY. ABSOLUTELY NO WARNING THIS WOULD HAPPEN. CAR STILL HAD ELECTRICITY SINCE SPEEDOMETER STILL READING AND RADIO ON. AFTER TURNING OFF CAR AND RESTARTING NO FURTHER PROBLEMS. GM STATES NO ERROR MESSAGE IN COMPUTER. HOWEVER, THIS IS OUR SECOND GM CAR TO EXPERIENCE A REDUCED ENGINE SCENARIO. THIS TIME HOWEVER, IT WAS NOT REDUCED JUST COMPLETELY OFF. THIS IS A MAJOR SAFETY CONCERN! WHAT IF IT OCCURS ON THE EXPRESSWAY WITH FAST TRAFFIC. LUCKILY IT WAS A LOCAL, BUT BUSY STREET, AND A SUNDAY. I CANNOT BELIEVE A GOVERNMENT AGENCY HAS NOT HELD GM ACCOUNTABLE FOR THIS PROBLEM. A CAR WITH SUDDEN POWER LOSS IS A MAJOR PUBLIC SAFETY CONCERN. LUCKILY AGAIN I'M AN EXPERIENCED DRIVER WITH A SIMILAR INCIDENCE IN ANOTHER GM VEHICLE AND KNEW IF I HIT THE BRAKES I WAS A SITTING DUCK. HOW CAN A CAR LOSE POWER AND MULTIPLE POSTS ON INTERNET AND NO RECALL ? OUR BUICK ONLY HAS 30,000 MILES.

Air Bags
Filed Apr 1, 201621,500 milesOH

DRIVER SIDE SEAT BELT BUCKLE WOULD NOT LOCK, WHICH RENDERS AIRBAGS INOPERABLE. INVOLVED MY SAFETY; I CONSIDERED EQUIPMENT DEFECT. DEALER SAID SEAT BELT KIT WAS NECESSARY TO REPAIR AND CHARGED ME $235.60.

Electrical System
Filed Jan 26, 201689,900 milesRI

TRUNK POPS OPEN WHILE DRIVING OR PARKED INTERMITTENTLY.

Engine
Filed Jan 11, 201655,000 milesOH

I NOTICED A FEW WET SPOTS UNDER THE VEHICLE, BUT I COULDN'T ESTABLISH WHERE IT WAS COMING FROM. ON 25/NOV/2015 WHILE I WAS DRIVING, THE VEHICLE'S TEMPERATURE GAUGE SUDDENLY WENT UP, FOLLOWED BY "ENGINE OVERHEAT" MESSAGE AND ALARM. I WAS ON A LONG BRIDGE IN A CONSTRUCTION AREA, AND I WAS FORCED TO STOP ON THE SIDE IN A VERY DANGEROUS LOCATION. I HAD THE VEHICLE TOWED TO A REPAIR SHOP WHERE IT WAS DISCOVERED THAT THERE WAS ABSOLUTELY NO COOLANT REMAINING. THE SHOP MECHANIC ADDED MORE COOLANT WITH A DYE AND LET IT RUN IN ORDER TO FIND OUT WHERE IT WAS LEAKING FROM. THERE WAS NO LEAK AT ALL. I WAS TOLD TO DRIVE HOME AND COME BACK THE NEXT DAY FOR A CHECK. I WENT BACK THE NEXT DAY, AND THERE WAS NO SIGN OF LEAKAGE. AFTER ABOUT 1 WEEK I STARTED NOTICING THE WET SPOTS ON THE THE GROUND AGAIN. THIS TIME I TOOK IT TO THE BUICK DEALER, AND THEY COULDN'T FIND ANY SIGN OF LEAKING COOLANT. I CHECKED ON THE WEB AND REALIZED THAT THIS IS A COMMON PROBLEM WITH BUICKS. MANY OWNERS HAVE EXPRESSED THEIR FRUSTRATION WITH COOLANT LEAKS WHOSE COURSE COULD NOT BE ESTABLISHED. I AM NOW STUCK WITH A VEHICLE THAT COULD LITERALLY GO UP IN FLAMES ANY MOMMENT. I BELIEVE THAT THIS IS A POTENTIAL DESIGN ISSUE THAT SHOULD BE ESTABLISHED.

Electrical System
Filed Oct 7, 201553,000 milesIL

WE HAVE A 2012 BUICK LACROSSE WITH EASSIST. WHEN DRIVING AT AROUND 65 MPH ON THE HIGHWAY WITHOUT THE CRUISE CONTROL ENGAGED THE VEHICLE DOOR LOCKS SUDDENLY UNLOCK AND LOCK, THE CAR DOWNSHIFTS AND THE RPMS GO WAY UP AND A LIGHT COMES ON THAT SAYS "SERVICE POWER STEERING". WE HAVE TAKEN IT TO THE DEALERSHIP AT LEAST 3 TIMES FOR THIS ISSUE AND THEY SAY THAT BECAUSE THERE IS NO CODE DROPPED IN THE COMPUTER WHEN IT DOES IT AND THEY DON'T HAVE IT HAPPEN WHEN THEY TEST DRIVE IT, THEY DON'T KNOW WHAT TO DO. THE CAR HAS 53K MILES ON IT AND THIS HAS PROBABLY HAPPENED ABOUT 2 DOZEN TIMES. THE ENTIRE EVENT LASTS FOR ABOUT 10 SECONDS BUT IT IS VARY SCARY WHEN YOU ARE CRUSING ALONG AT 65+ MPH AND ALL OF THESE THESE EVENTS JUST HAPPEN, ESPECIALLY THE HIGH RPMS, BECAUSE IT'S LIKE ENGINE BRAKING AS THE TRANSMISSION DOWNSHIFTS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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