2008 Buick Lacrosse complaints

THE PASSENGER POWER DOOR LOCK FAILS TO UN-LOCK OR LOCK WHEN ACCESSED WITH THE KEY FOB. THE MALFUNCTION RECURRED SPORADICALLY. WHEN PUTTING VEHICLE INTO DRIVE (OR WHEN VEHICLE IS TURNED OFF) THE DOOR DOESN'T LOCK OR UNLOCK ON THE PASSENGER SIDE. OTHER DOOR LOCKS ARE STARTING TO HAVE SAME PROBLEM. THE MILEAGE OF VEHICLE WAS 27,000 AND DOOR LOCK PROBLEMS BEGAN MARCH 17, 2014. HAVE READ OTHER REPORTS ON INTERNET WEBSITES STATING THIS IS A COMMON PROBLEM ON 2005 TO 2012 BUICK LACROSSE VEHICLES AND POSSIBLY OTHER GM VEHICLES. THIS IS A POTENTIAL SAFETY HAZARD IF DOORS FAIL TO UNLOCK IN THE EVENT OF A WRECK, ETC. *TR

PASSENGER AIR BAG OFF INDICATOR LIGHT COMES ON AT TIMES WHEN SEAT OCCUPIED. *TR

AIRBAG LIGHT CONSISTENTLY GOING OFF AND ON THE PASSENGER SIDE. HAVE IT AT THE DEALER NUMEROUS TIMES BUT THE SAME PROBLEM STILL EXISTS. *TR

MY PASSENGER AIRBAG HAS NOT BEEN WORKING SINCE 2010.WE TOOK IT TO MCEELVEEN BUICK IN SUMMERVILLE,SC IN 2011.THEY SAID IT WAS THE WIRING HARNESS. NEED TO BE REPLACED. WE COULDN'T AFFORD IT. WHY IS THERE NOT A RECALL ON THIS MODEL,BUT ON THE ENCLAVE? *TR

AIR BAG REGISTERED AS OFF WHEN A PERSON WAS SEATED IN THE FRONT PASSENGER SEAT. SENSOR WAS REPLACED AND AFTER 18 MONTHS THE SAME PROBLEM IS RECURRING. THE AIR BAG WILL BE ON THEN SWITCH OFF AND ON ALL WHILE A PERSON IS SITTING IN THE SEAT AND NOT DOING ANYTHING OTHER THAN SITTING. CURRENT MILEAGE FOR 2ND RECURRENCE IS 46,150. ALSO THE LOW BEAM HEADLIGHTS ARE GOING OFF FOR NO APPARENT REASON AT NIGHT WHILE DRIVING DOWN THE ROAD. HIGH BEAMS MUST BE USED WHEN THIS OCCURS. THE PASSENGER DOOR LOCK WILL NOT OPEN OR LOCK WHEN THE REMOTE IS USED OR THE DOOR LOCK BUTTON ON THE DOOR. THE HOOD WILL ALSO NOT STAY UP AS THE HYDRAULIC LIFTERS DO NOT HOLD. *TR

I HAVE SPENT THE ENTIRE SUMMER BEING STUCK AT DIFFERENT TIMES OF THE DAY AND NIGHT. I CAN GET IN MY CAR AND IT WILL NOT START. THE STARTING DISABLED/THEFT DETERRENT FEATURE POPS UP ON THE EIC. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP FOR REPLACEMENT, KEY-FOB, KEYS, DOOR HANDLES, AND TRANSPONDER MODULE AND IT STILL IS CAUSING A PROBLEM. WHAT IS WRONG WITH THIS CAR!? *TR

THE PASSENGER SIDE AIRBAG SENSOR FAILS REPEATEDLY (AIRBAG WARNING LIGHT COMES ON AND PASSENGER AIRBAG INDICATOR SWITCHES TO OFF) WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT AND SEAT BELT IS SECURED. IT BEGAN HAPPENING ON RARE OCCASIONS, BUT HAS PROGRESSED TO EVERY TIME I HAVE A PASSENGER IN THE VEHICLE. IT USUALLY PERSISTS FOR ABOUT 20 MILES OR SO, AND THEN REVERTS BACK TO NORMAL. THE DEALER INVESTIGATED AND SAID THE REPLACEMENT PART WAS WELL OVER $1,000 AND THAT DID NOT INCLUDE THE LABOR. IT SEEMS THIS IS A FAIRLY COMMON ISSUE WITH THIS MAKE OF VEHICLE, AND WITH THE EXORBITANT COST OF A REPLACEMENT PART, GM NEED TO MAKE SOME ACCOMMODATIONS FOR THE OWNERS OF AFFECTED VEHICLES TO HAVE THE REPAIRS DONE AT A REASONABLE COST. *TR

WEDNESDAY MORNING, I HAD AN APPOINTMENT, THEN STOPPED AT THE STORE, CAME HOME PULLED INTO THE GARAGE, CAME IN THE HOUSE, MY HUSBAND WAS OUTSIDE, & SMELLED RUBBER BURNING, HE WENT OUT FRONT TO CHECK, I HAD LEFT THE GARAGE DOOR OPEN, HE TURNED AROUND & LOOKED IN THE GARAGE, SMOKE WAS COMING FROM UNDER THE HOOD OF THE CAR. THE WHOLE RELAY SWITCH BOX WAS MELTING & THE SMOKE WAS VERY BAD, HE GOT THE BATTERY CABLES OFF. I TOOK AN EXTRA WARRANTY ON THE CAR WHEN I BOUGHT IT, BUT AM TOLD IT DOES NOT COVER ELECTRICAL FIRES, WHAT A RIP OFF, I TRADED AN 2001 BUICK LIMITED ON THIS 2008 BUICK LACROSSE, ON 07/17/2013. I AM REALLY UPSET ABOUT THIS, & WITH THE DEALER SHIP, & GENERAL MOTORS. I AM TOLD THERE ARE NO RECALLS FOR THIS PROBLEM, & IT IS VERY RARE FOR THIS TO HAPPEN, BUT THIS IS NOT WHAT SEE ON THE WEB. *TR

I TURNED RIGHT ONTO A VERY STEEPLY GRADED RURAL ROAD. THE ROAD HAS 3 SERVICE RAMPS TO A MAJOR HIGHWAY, RT 28N. IT ALSO HAS 1 ROAD THAT ALLOWS A R/L ACCESS TO BURTON AND A CROSS TRAFFIC ACCESS TO 28N. I HAD JUST STARTED THE DESCENT DOWN BURTON WHEN I NOTICED THE CAR BEGAN TO ACCELERATE. I APPLIED THE BRAKE TWICE TO REDUCE SPEED; IT WAS NON-RESPONSIVE. THE CAR CONTINUE TO SPEED DOWN THE HILL FOR APPROXIMATELY 3/4 MILE. THE CAR BEGAN TO SLOW DOWN ABOUT 1/2 MILE BEYOND THE ACCESS ROAD TO 28 N. WHEN I TRIED TO PULL OVER TO A GRAVEL/WEED "SHOULDER" I FOUND THAT THE POWER STEERING WAS ALSO OUT. I COULD NOT PULL COMPLETELY OFF THE ROAD, THUS CREATING A DANGER TO ANY CAR ON BURTON ROAD. WHEN I TRIED TO RESTART THE CAR THE ENGINE WOULD NOT START. THE CAR WAS TOTALLY INOPERABLE. IT HAD TO BE TOWED 20 MILES TO THE DEALERSHIP LATE AT NIGHT. THE CAR HAD JUST PASSED THE 50K MILE BUICK INSPECTION. ON THREE PRIOR OCCASIONS, THOUGH, THERE WERE PROBLEMS WITH A WINDOW MALFUNCTION, AND TWO DOORS LATCHES ON THE DRIVER'S SIDE. THE SERVICE REPORT STATES THAT THE ENTIRE IGNITION COIL AND MODULE ASSEMBLY WAS REPLACED ALONG WITH THE IGNITION MODULE. I WAS TOLD THAT THE SAME ASSEMBLY DESIGN WAS USED IN THE BUICK LESABRE, THE CHEVY IMPALA, AND ONE OTHER BUICK MODEL. BUICK APOLOGIZED FOR THE FAILURE OF THESE COMPONENTS AND FOR PUTTING ME AND MY PASSENGERS INTO WHAT WAS A LIFE THREATENING SITUATION. I WAS TOLD BY THE SERVICE DEPARTMENT OF BAIERL CHEVROLET (A QUALITY DEALERSHIP AND SERVICE ORGANIZATION) THA

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE FOUR POWER DOOR LOCKS FAILED TO UNLATCH OR LATCH WHEN ACCESSED THEM WITH THE KEY FOB. THE MALFUNCTION RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH REAR DOOR LOCKS WERE REPLACED AT THE MANUFACTURER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

I HAVE HAD TWO ISSUES INVOLVING THE NEED TO REPLACE WHAT I UNDERSTAND TO BE THE PASSENGER PRESENCE AIRBAG SENSOR. THIS ITEM CONSISTS OF A COMPLETE ASSEMBLY, THE ACTUAL SEAT PASSENGER SENSOR/SCALE ASSEMBLE AND THE ASSOCIATED COMPUTER. AT ABOUT 18,500 WHILE DRIVING, THE PASSENGER AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THERE WAS A PASSENGER SETTING ON THE SEAT IN EXCESS OF 125 POUNDS WEARING A SEAT BELT. AFTER SEVERAL COMPLAINTS AND TESTS ,AT 24,008 MILES THE BUICK DEALER REPLACED AN ITEM LISTED ON THE WORK ORDER AS THE INFLATABLE RESTRAINT PASSENGER SEAT SUPPRESSION MODULE 19124100 MODULE KIT. AT ABOUT 42,600 MILES A SIMILAR PROBLEM DEVELOPED IN THAT THE AIRBAG READINESS ICON LIGHT, ON THE INSTRUMENT PANEL CAME ON, INDICATING A COMPLETE AIRBAG SYSTEM MALFUNCTION. I SOON DISCOVERED THAT POUNDING ON THE SEAT WOULD MAKE THE LIGHT GO OUT UNTIL ANOTHER MALFUNCTION OCCURRED, USUALLY WHEN THE PASSENGER GOT OUT OF THE CAR. AGAIN AFTER REPEATED COMPLAINTS AND TESTS AT 46,713 MILES THE BUICK DEALER INSTALLED AN ITEM LISTED ON THE WORK ORDER AS THE A PPS MODULE 19258127 REMANUFACTURED MODULE KIT. BY WHATEVER NAME THIS THE SECOND TIME A COMPLETE PASSENGER PRESENCE AIRBAG SENSOR ASSEMBLY HAD TO BE REPLACED IN THE PASSENGER SEAT. I CONSIDER THIS TO BE A SAFETY ISSUE. IN THE FIRST INSTANCE WHEN THE MALFUNCTION OCCURRED THERE WAS NO AIR BAD PROTECTION FOR THE PASSENGER. IN THE LATTER CASE THERE WAS A COMPLETE AIRBAG SYSTEM FAILURE. THE FIRST REPLACEMENT WAS COVERED UNDER WARRANTEE BUT TH

WHILE TRAVELING AT APPROX 20 MPH, THE CRUISE CONTROL ACTIVATED AUTOMATICALLY WHILE TURNING INTO A PARKING LOT. THE VEHICLE SPEED UP IN A MATTER OF 2 SECONDS AND WAS AT MUCH HIGHER SPEED WHEN SHE VEERED OFF INTO A BUSH. THE QUICK SPEED ACCELERATION OF THE VEHICLE WITHOUT OUT ANY ACTIVATION BY DRIVER IS OF GREAT CONCERN. DRIVER WAS STARTLED BY SUDDEN SPEED UP OF VEHICLE. FEELS THE CRUISE CONTROL ACTIVATED ON ITS OWN. SHE DID NOT TOUCH THE CRUISE CONTROL BUTTONS ON STEERING WHEEL AT ANY TIME. OWNERS DO NOT FEEL THE LOCATION OF THE CRUISE CONTROL BUTTONS ARE LOCATED IN GOOD SPOT. THE CRUISE CONTROL HAS ACTIVATED ON ITS OWN SEVERAL TIMES OVER THE PAST 4 YRS. OWNERS HAVE HAD DEALERSHIPS LOOK AT ISSUES. THEY HAVE BEEN UNSUCCESSFUL IN DUPLICATING OR RESOLVING THIS ISSUE. COMPLAINT HAS ALSO BEEN FILED WITH GENERAL MOTORS IN 2011 CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AIR BAG LIGHT WILL ILLUMINATE PERIODICALLY WHEN THE PASSENGER SEAT IS OCCUPIED BY AN ADULT 125 LBS AND MORE WHO IS WEARING A SEAT BELT. IT RESETS WITH THE RESTART OF THE CAR OR SOMETIMES WILL JUST RESET ITSELF DURING THE TRAVEL. *TR

AIRBAG READINESS LIGHT ON INSTRUMENT PANEL CAME ON WHICH INDICATES THE AIRBAG'S ELECTRICAL SYSTEM IS MALFUNCTIONING. TOOK AUTO TO GM DEALER (CHEVROLET) AND WAS TOLD THAT THE PASSENGER SYSTEM MODULE NEEDS TO BE REPLACED AND COST WOULD BE $1,000. LACROSSE IS 2008 MODEL YEAR WITH ONLY 48,600 MILES. OVER THE LAST YEAR, THE AIRBAG READINESS LIGHT WOULD COME ON PERIODICALLY BUT WOULD GO OFF AFTER AUTO WAS RESTARTED. NOTED ON THE INTERNET THAT SOME OTHER 2008 LACROSSE OWNERS HAVE HAD SIMILAR COMPLAINTS ABOUT THE AIRBAG MODULE AND COST OF REPLACEMENT. BELIEVE THIS IS A DEFECTIVE PART THAT SHOULD BE REPLACED BY GM WITHOUT CHARGE. I HAVE HAD CARS WITH AIRBAGS FOR OVER 20 YEARS WITHOUT ANY TYPE OF ISSUE SUCH AS THIS. *TR

THE DOOR LOCKS DO NOT WORK AT ALL, OR SOMETIMES THEY WORK, AND IF THEY WORK IT IS ONLY ONE DOOR, AND IF YOU PUT THE CAR IN PARK AND TAKE THE KEYS OUT, THE DOORS WILL NOT UNLOCK. THEY DO NOT WORK WITH THE KEY FOB EITHER. ALSO WHEN DRIVING THE DASHBOARD GOES BLACK, AND SO DOES THE RADIO, CAN NOT SEE ANYTHING ON THE DASHBOARD, AND THEN IT WILL TURN ON, IT GOES IN AND OUT RANDOMLY, NOT ALL THE TIME. ALSO WHEN DRIVING THE A/C WILL GO REAL LOW WHEN IT IS ON HIGH, AND THEN IT WILL RETURN TO HIGH AGAIN IT DOES THIS AS I AM DRIVING AND WHILE I AM AT A STOP LIGHT. *TR

UNLOCKED CAR WITH KEY REMOTE. GRABBED DRIVER SIDE DOOR HANDLE AND THE SPRING ACTION HANDLE CAME RIGHT OUT OF THE DOOR. LOCK STILL IN DOOR, HOWEVER HANDLE IS BROKEN AND IS NO LONGER ATTACHED TO THE LOCK. UNABLE TO BE USED. *TR

THE POWER DOOR LOCKS DO NOT WORK EITHER WITH DOOR SWITCHES OR THE REMOTE FAB. ONLY WAY TO LOCK OR UNLOCK DOORS IS TO MANUALLY LOCK OR UNLOCK DOORS, EXCEPT ONE DOOR WHICH WILL LOCK AND UNLOCK WITH KEY. REMOTE START DOESN'T WORK BECAUSE DOOR CAN'T BE LOCKED WITH FAB. TOOK TO DEALER AND WAS TOLD THAT 3 DOORS NEEDED TO HAVE THE ACTUATORS REPLACED. PRICED OVER $750.00. DEALER, EMERSON CHEVY-BUICK OFFERED NO ASSISTANCE. IT SEEMS TO ME THAT THERE ARE PROBLEMS WITH THE CONTROL UNIT THAT SENDS SIGNALS TO ACTUATORS, BOTH BY DOOR SWITCHES AND THE FAB. BASED ON THE COMPLAINTS FILED I AM NOT ALONE. THIS VERY EXPENSIVE PROBLEM, BUT A SEVERE SAFETY ISSUE AS DRIVER'S DOOR DOES NOT UNLOCK WHEN KEY REMOVED AFTER STOPPING.-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

UNDERHOOD FUSE BLOCK CAUGHT ON FIRE FROM THE HEADLAMP DRIVER MODULE MICRO-RELAY #35 MELTING DOWN. HEADLIGHTS WENT OFF AND THE BATTERY STARTED DRAINING. PULLED OVER, TURNED OFF THE CAR, AND OPENED THE HOOD TO DISCOVER THAT THE #35 MICRO-RELAY WAS ARCING AND HAD MELTED ITSELF TO MICRO-RELAYS #44 WINDSHIELD WIPERS AND #38 AIR CONDITIONING COMPRESSOR. BOTH WINDSHIELD WIPERS AND AIR CONDITIONER WAS OFF AT THE TIME. EVEN THOUGH THE ENGINE WAS OFF THE RELAY CONTINUED TO ARC AND WAS MELTING THE UNDERHOOD FUSE BLOCK. GRABBED AN INSULATED SET OF PLIERS AND PULLED THE #35 MICRO-RELAY (THE #44 AND #38 RELAY CAME OUT AT THE SAME TIME). ARCING STOPPED WITH THE MICRO-RELAYS REMOVED. I HAVE FILED A PREVIOUS REPORT ON THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, BECAUSE IT HAD TURNED OFF THE LOW-BEAM HEADLIGHTS WHILE I WAS DRIVING, AT NIGHT, ON THE HIGHWAY. TURNING THE LIGHT SWITCH TO MANUAL-ON DID NOT TURN THE LOW-BEAM HEADLIGHTS BACK ON. I HAD THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY REPLACED AND IT TOO PROVED TO BE DEFECTIVE. AFTER JUST A FEW MONTHS, IT STARTED TURNING ON THE HEADLIGHTS ABOUT 10 MINUTES AFTER THE VEHICLE WAS TURNED-OFF. HAD TO HAVE MY VEHICLE JUMP STARTED, REPLACED THE BATTERY, AND REPLACED THE #35 HEADLAMP DRIVER MODULE MICRO-RELAY, YET AGAIN. THE 3RD #35 HEADLAMP DRIVER MODULE MICRO-RELAY, CAUSED AN ELECTRICAL FIRE, COSTING ME OVER $700 TO REPAIR. APPARENTLY THERE IS NO FUSE TO PREVENT THE MELT-DOWN OF THE MICRO-RELAYS. THERE IS NO CAUTION, AND NO WARNING IN THE OWNERS

THE POWER DOOR LOCKS DO NOT WORK EITHER WITH DOOR SWITCHES OR THE REMOTE FAB. ONLY WAY TO LOCK OR UNLOCK DOORS IS TO MANUALLY LOCK OR UNLOCK DOORS, EXCEPT DRIVERS DOOR WHICH WILL LOCK AND UNLOCK WITH KEY. REMOTE START DOESN'T WORK BECAUSE DOOR CAN'T BE LOCKED WITH FAB. TOOK TO DEALER AND WAS TOLD THAT ALL 4 DOORS NEEDED TO HAVE THE ACTUATORS REPLACED. PRICED OVER $1000.00. THEY OFFERED TO PAY $350.00. IT SEEMS TO ME THAT THERE ARE PROBLEMS WITH THE CONTROL UNIT THAT SENDS SIGNALS TO ACTUATORS, BOTH BY DOOR SWITCHES AND THE FAB. BASED ON THE COMPLAINTS FILED I AM NOT ALONE WITH, NOT ONLY, THIS VERY EXPENSIVE PROBLEM, BUT A SEVERE SAFETY ISSUE. *TR

EXPERIENCING PROBLEMS WITH THE AUTOMATIC DOOR LOCKS. SOMETIMES THEY WORK & SOMETIMES THEY DON'T! SOMETIMES WHEN I HIT THE UNLOCK BUTTON ONLY THE DRIVER SIDE UNLOCKS. WHEN I HIT THE LOCK BUTTON I HAVE TO MANUALLY LOCK ALL PASSENGERS DOORS. ALSO HAVING PROBLEMS WITH THE INSTRUMENT PANEL LIGHTS INTERMITTENTLY WILL FAIL CAUSING LIMITED VISUALIZATION OF THE GAUGES. ALSO HAVE A CLUNKING NOISE ON THE RIGHT SIDE. *TR

WE HAVE A PROBLEM WITH OUR AUTOMATIC POWER DOOR LOCKS AND THE REMOTE START FEATURE. THEY DON'T WORK, EITHER BY KEY FOB OR THE POWER DOOR LOCK BUTTONS IN THE CAR. THE ONLY WAY WE CAN LOCK OUR DOORS IS MANUALLY. WE TOOK TO THE DEALER BELIEVING IT TO BE JUST THE DRIVERS DOOR BUT THEY TOLD US ALL OUR DOOR LOCK ACTUATORS NEEDED TO BE REPLACED, CLOSE TO $1000.00 REPAIR WITH NO GUARANTEE THAT THE ACTUATORS ARE THE TRUE PROBLEM. AFTER GOING ON THE NHTSA SITE I SEE THAT WE ARE NOT ALONE WITH THESE PROBLEM. I CAN UNDERSTAND A ACTUATOR GOING BAD, BUT NOT ALL OF THEM AT ONE TIME. I AM A FORMER DEALERSHIP GSM AND VERY AWARE OF "NORMAL WEAR AND TEAR" AND "DEFECTS". I'VE NEVER IN MY 35 YEARS IN THE BUSINESS SEEN THIS WITH DOOR LOCKS. I WAS INSULTED BY THEIR OFFER TO REPAIR THEM. *TR

TL* THE CONTACT OWNS 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED THE VEHICLE MADE A LOUD FRICTION SOUND AND THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE FRONT BRAKE HUB SPEED SENSOR, THE WIRING HARNESS AND THE PASSENGER AIR BAG WIRING CONNECTOR TERMINAL WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT MENTIONED THAT THE DRIVER SIDE SUN VISOR WAS DEFECTIVE AND CAUSED A BLINDING SPOT. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 20,500. UPDATED 11/9/2012 *JS

TL* THE CONTACT OWNS 2008 BUICK LACROSSE. THE CONTACT STATED THAT ALL THE DOORS HAD BECOME INOPERABLE AND AS A RESULT, THE DOOR LOCKS FAILED TO UNLOCK OR LOCK. THE CONTACT MENTIONED THAT IN ONE OCCASION THE DOORS FAILED TO UNLOCK WHICH PREVENTED HER FROM EXITING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 10/3/12 *CN THE CONSUMER STATED THE VEHICLE WAS TAKEN TO BUICK HOUSE. THE CONSUMER'S SON REPAIRED THE VEHICLE. THE CONSUMER COULD NOT AFFORD THE COST FOR THE DEALER TO REPAIR THE LOCKS. UPDATED 10/09/2012 *JS

THE AIRBAG READINESS LIGHT HAS BEEN TURNED ON FOR THE LAST COUPLE OF DAYS SO I TOOK TO THE DEALERSHIP AND FOUND OUT THAT IT WAS A FAULTY RIGHT FRONT SEAT MAT ASSEMBLY. THEY REPLACED IT AT A COST OF $710. I DO NOT THINK THIS SHOULD HAVE FAILED. APPROXIMATELY 6 MONTHS AGO THE PASSENGER AIRBAG STATUS INDICATOR LIGHT INDICATED THAT IT WAS NOT WORKING EVEN WITH A PERSON SITTING THERE AND SEATBELT ON. THEY CLEANED CORRODED CONNECTIONS. IT CERTAINLY APPEARS A DEFECT IN THE CONSTRUCTION OF THESE AIRBAG INDICATORS. THIS SHOULD BE COVERED UNDER WARRANTY. *TR

HEADLIGHTS WENT OFF WHILE DRIVING 60 MPH IN THE DARK AND NO NEARBY LIGHT SOURCES WERE PRESENT. TURNED HEADLIGHT CONTROL TO MANUAL AND STILL NO HEADLIGHTS. STOPPED VEHICLE AND EVERYTHING BUT THE HEADLIGHTS WERE STILL WORKING. TURNED OFF THE AIR CONDITIONING, THE FAN, THE RADIO, AND STILL NO HEADLIGHTS. TURNED CAR OFF AND BACK ON, STILL NO HEADLIGHTS. TURNED CAR OFF AGAIN AND WAITED 5 MINUTES AND RESTARTED CAR AND HEADLIGHTS CAME ON. THIS HAS HAPPENED 2 TIMES NOW, 3 MONTHS APART. DEALERSHIP DENIED ANY KNOWLEDGE OF THIS PROBLEM THE 1ST TIME I TALKED TO THEM, BUT ADMITS NOW THAT SEVERAL OTHER PEOPLE HAVE ALSO TRIED TO GET THIS PROBLEM FIXED BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. IF I HAD BEEN DRIVING ON A CURVE, I WOULD MOST LIKELY BE DEAD NOW AND THEY WOULD BE GUESSING WHY I RAN OFF THE ROAD (USER ERROR), WHEN THEY KNOW THERE IS A DEFECT IN DESIGN. LIGHT SWITCH ON MANUAL SHOULD BYPASS EVERYTHING EXCEPT THE FUSE. *TR

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH A MANUAL RELEASE MECHANISM FOR ACCESSING THE TRUNK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500 MILES.

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE LIGHTS CON THE INSTRUMENT PANEL WOULD FAIL SPORADICALLY, CAUSING LIMITED VISUALIZATION OF THE GAUGES WHEN DRIVING AT NIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER AIR BAG OFF INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE SIMILAR FAILURE. IN 2009, THE FRONT PASSENGER SEAT WAS REPLACED AND THE FAILURE CONTINUED TO OCCUR. IN ADDITION, THE AIR BAG SENSOR WAS REPLACED AND THE TECHNICIAN STATED THE AIR BAG FUNCTIONED PROPERLY, EVEN THOUGH THE DEFECT CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE CONSTANT PROBLEM AND PROVIDED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 09/30/11. *JB

TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE FUEL GAUGE DISPLAYED AN INCORRECT FUEL LEVEL EVEN THOUGH FUEL WAS IN THE FUEL TANK. THEN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE FUEL TANK WAS EMPTY. THE TECHNICIAN DISPENSED ONE GALLON OF FUEL INTO THE FUEL TANK AND WAS UNABLE TO DETECT A PROBLEM. THE FAILURE HAD NOT YET RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 07/08/11*LJ UPDATED 07/18/11

I HAVE HAD TWO FAILURE INCIDENTS WITH THE JACK AND THE LUG WRENCH THAT CAME WITH MY VEHICLE FROM BUICK. APPROXIMATE 1 YEAR AGO I WAS USING THE JACK FOR THE FIRST TIME AND IT CAME APART WITH THE VEHICLE RAISED ON IT. BUICK REPLACED THE JACK. I WAS USING THE REPLACEMENT JACK FOR THE FIRST TIME LAST WEEK AND THE ORIGINAL LUG WRENCH SPLIT AT THE SOCKET END. THIS WAS THE SECOND TIME THIS WRENCH WAS USED. I AM CONCERNED THERE IS SOMETHING WRONG WITH THE JACK/WRENCH DESIGN OR METAL IT IS MADE OUT OF. I HAVE CONTACTED BUICK ABOUT THE PROBLEM BUT HAVE NOT HEARD BACK FROM THEM. *TR

COULD NOT UNDERSTAND WHY MY 2008 BUICK LACROSSE COULD NOT HANDLE LOW SPEED SNOW AND ICE ISSUES WITHOUT MY REAR END SWAYING. I REPLACED THE ALL THE TIRES AND STILL HAD ISSUES WITHREAR SWAYING ON SNOW AND ICE OVER 30 MILES PER HOUR. *TR

THE POWER STEERING IS MAKING A WHINING NOISE. THIS IS A FAIRLY NEW CAR AND IT'S NOT NORMAL TO HEAR THIS ALL THE TIME. BROUGHT IT TO A DEALERSHIP WHO COULDN'T FIND ANYTHING WRONG OTHER THAN THE SOUND. IT IS OBVIOUSLY GOING BUT ISN'T AT THAT POINT YET, PROBLEM BEING MY WARRANTY WILL EXPIRE BY THE TIME IT DOES. *TR

THE FUEL LEVEL SENSOR LOCATED IN THE GAS TANK HAS FAILED THREE TIMES IN THE PAST THREE YEARS. EACH TIME THE DEALER HAS REPLACED THE FUEL LEVEL SENSOR. THIS HAS OCCURRED FIRST IN DEC. 2008 (7574 MILES), THEN NOV. 2009 (21145 MILES), AND NOW DEC. 2010 (37344 MILES). THE SERVICE TECH AT THE DEALERSHIP INFORMED ME THAT THIS PROBLEM IS FAIRLY COMMON (IN FACT, WHEN I TOOK THE CAR IN FOR REPAIR THIS TIME, THERE WAS A PONTIAC AZTEC WITH THE SAME PROBLEM BEING REPAIRED). THE TECH ALSO TOLD ME THAT THE CAUSE IS SULFUR IN THE GAS CAUSING THE SMALL WIRES IN THE SENSOR TO CORRODE AND EVENTUALLY BREAK. THE MODULE ERROR CODE ERROR IS P0463.

TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AN UNKNOWN SPEED, THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL SUDDENLY BEGAN TO DIM BEFORE THEY EVENTUALLY SHUT OFF. THE LIGHTS TURNED BACK ON. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 30,400 AND THE CURRENT MILEAGE WAS 30,500.

AIR BAG PASSENGER SEAT LIGHT SHOWS OFF EVEN WITH A PASSENGER SEATED. PASSENGER IS WELL ABOVE 80LBS. INDICATOR LIGHT ON DIC SHOWS SEAT BELT NOT BEING WORN EVEN WHEN A PASSENGER HAS ONE ON. *TR

INSTRUMENT PANEL LIGHTS AND RADIO DISPLAY LIGHTS GO DIM, VERY HARD TO READ. DOES NOT CORRECT IF CAR IS TURNED OFF THEN BACK ON. DOES NOT CORRECT IF BATTERY IS DISCONNECTED THEN RE-CONNECTED. DOES NOT HAPPEN AT ANY CERTAIN TIME, JUST HAPPENS. *TR

REMOTE, REMOTE STARTER (RKE) FOB FOR CAR STOPPED WORKING PROPERLY. REPLACED BATTERIES EVEN THOUGH DIC DID NOT SHOW BATTERIES NEEDED CHANGING. THIS MAYBE A PROBLEM ALSO. SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. WORKED PERFECTLY FINE, THEN PROBLEMS STARTED. 99% OF THE TIME IT WILL NOT START THE CAR. 50% OF THE TIME IT WILL OR WILL NOT, LOCK OR UNLOCK CAR. I HAVE TRIED RESETTING AND/OR PERSONALIZING KEYS & FOB THROUGH DIC CENTER. CAR WILL SOUND HORN TO SHOW IT HAS BEEN RESET PROPERLY, BUT ISN'T. STILL DOES NOT WORK PROPERLY ALSO WHEN USING RKE, THE DOOR LOCK KNOB WILL NOT COME UP ALL THE WAY AND THE DOOR IS NOT UNLOCKED. ALSO, THE DOOR LICK KNOW WILL NOT GO DOWN ALL THE WAY IF I USE THE RKE FOB. IF I USE THE KEY TO UNLOCK THE DOOR, THE DOOR KNOB WILL COME UP ALL THE WAY AND THE DOOR WILL UNLOCK. IF I USE THE RKE FOB TO LOCK THE DOOR, THE DOOR KNOB WILL NOT GO DOWN ALL THE WAY AND THE DOOR WILL NOT BE LOCKED. I HAVE TRIED USING THE FOB AWAY FROM ALL POSSIBLE INTERFERENCE WHICH I DO NOT THINK IS THE PROBLEMS, IT STILL ONLY WORKS SOMETIMES. *TR

STRUTS WENT BAD AT 45,000 MILES AFTER REGULAR CAR USAGE AND RUINED MY TWO BACK TIRES. *TR

TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHEN DRIVING UPHILL WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD BEGIN TO ACCELERATE AT A FAST RATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD THERE WERE NO PROBLEMS WITH THE CRUISE CONTROL. THE FAILURE MILEAGE WAS 25. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000. UPDATED 08/03/10. *LJ UPDATED 09/21/10

I HAVE A 2008 BUICK LACROSSE CXL WHICH I PURCHASED 04/29/2008. AT ABOUT 3,000 MILES I NOTICED THE PASSENGER AIR BAG LIGHT WOULD COME ON INTERMITTENTLY SHOWING THE BAG WAS OFF EVEN THOUGH MY WIFE WAS IN THE SEAT AND BUCKLED UP. I TOOK THE UNIT INTO THE LOCAL DEALER AND THE SERVICE ADVISOR TOLD THEY COULDN'T CHECK FOR A CODE UNLESS THE "OFF" LIGHT WAS SHOWING WHEN SOMEONE WAS IN THE SEAT. LATER THE INDICATOR LAMP STARTED COMING ON AND WOULD STAY ON (SHOWING THE AIR BAG WAS OFF) FOR MILES. I RETURNED TO THE DEALER I PURCHASED THE CAR FROM AND THEY CHECKED ALL CONNECTORS AND PINS. IT DID NOT MALFUNCTION WHEN THEY TEST DROVE THE VEHICLE BUT THE MALFUNCTION RETURNED ON THE WAY HOME. THIS DEALER HAS RECHECKED THE VEHICLE TWO TIMES TO NO AVAIL, THE LIGHT STILL COMES ON. I HAVE FOUND IF I HAVE MY WIFE MOVE THE SEAT FORWARD AND/OR BACKWARD THE LIGHT WILL GO OF FOR A WHILE, (THE TIME VARIES WITH THE ROAD CONDITIONS E.G. ROUGH, SMOOTH, STRAIGHT, CURVY AND SO FORTH). I FOUND ANOTHER INSTANCE ON LINE WHERE A 2009 LACROSSE HAD THE SAME PROBLEM AS MINE. A FIX WAS NOT PROVIDED IN THEIR INVESTIGATION OF THE VEHICLE. BUICK DOESN'T LIST ANY TECHNICAL BULLETINS PERTAINING TO THIS MALFUNCTION. THIS IS A VERY DIS-CONCERNING ISSUE ANY TIME WE DRIVE AND I SUPPOSE IT IS A SAFETY ISSUE ALSO. *TR

2008 BUICK LACROSSE. DASH LIGHT PROBLEMS *GR THE CONSUMER STATED HE HAS DRIVEN AS FAR AS 125 MILES IN THE EARLY MORNING WITH NO DASH LIGHTS. THE ONLY THING THAT COULD BE SEEN, WAS THE ODOMETER AND TRIP MILEAGE. THE CONSUMER STATED THE DASH LIGHTS WORKED SOMETIMES. *JB

REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR

WHILE DRIVING AT 55MPH I RAN OVER A ROAD BUMP AND MY 2008 BUICK LACROSSE SUPER SHUT OFF(STALLED). I COASTED TO THE BURM, HIT BRAKES TO A STOP. THE CAR STARTED ON THE FIRST TRY. CONTINUED MY TRIP WITH NO INCIDENCES. TOOK TO DEALER AND NO CODES SHOWED IN THEIR COMPUTER. CALLED GM CUSTOMER ASSISTANCE AND THEY GAVE ME A CASE NUMBER. NO BULLETINS. SCARY TO DRIVE. TRAFFIC WAS LIGHT THIS TIME BUT MAY NOT BE THE NEXT TIME. *TR

2008 BUICK LACROSSE HAS A BAD ODOR AND CONSUMER STATES THAT SHE IS GETTING SICK FROM THE ODOR IN HER CAR. *NJ THE CONSUMER WAS ADVISED TO RUN THE AC ALL THE TIME, BUT THE ODOR WAS STILL PRESENT. *JB

I HAVE HAD MY VEHICLE IN AT LEAST TWICE AT THIS TIME, AND I AM TAKING IT AGAIN TODAY FOR THE DASH LIGHTS DIMMING. AT NIGHT IT IS NEXT TO IMPOSSIBLE TO READ THEM. YESTERDAY, IN ADDITION, THE CRUISE CONTROL WILL SET ITSELF AUTOMATICALLY, WITHOUT THE DRIVER TOUCHING A BUTTON. THIS IS VERY DANGEROUS, ESPECIALLY IN WHITE FOR SLIPPERY ROAD CONDITIONS. I HAVE BEEN TOLD THE DASH LIGHT PROBLEM IS A "NORM". I DON'T THINK SO, EITHER YOU FIX THE PROBLEM, OR GIVE ME A NEW CAR. *TR

ON 3 OCCASIONS WHEN THE WEATHER IS COLD HERE IN SACRAMENTO CA , EARLY MORNING HOURS , I DEPRESSED MY BRAKE PEDAL TO STOP FOR A STOP SIGN AND THE CAR DID NOT STOP JUST KEPT GOING , IT HAS DONE THIS 3 TIMES WHILE THE WEATHER WAS REALLY DAMP AND COLD , I TOOK IT TO A DEALER HERE IN SACRAMENTO AND THEY COULD NOT GET IT TO DUPLICATE , BUT THEY ARE WRONG , THEY TESTED THE CAR AT MID AFTERNOON WHEN IS WAS WARM OUTSIDE , LIKE I SAID IT ONLY DOES IT WHEN ITS REALLY COLD I HAVE 4 WHEEL DISC BRAKES AND IT'S LIKE THE BRAKES GRAB BUT DON'T STOP. *TR

2008 BUICK LACROSSE DASHBOARD IS MALFUNCTIONING. CONSUMER STATES THAT THE DEALERSHIP CAN NOT DO ANYTHING TO FIX THE PROBLEM. *NJ THE CONSUMER STATED HE WAS UNABLE TO READ THE INSTRUMENT PANEL WHILE DRIVING DURING DAYLIGHT HOURS. *JB

TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT WAS EXPERIENCING EXTREME DIFFICULTY WITH THE FRONT PASSENGER SEAT AIR BAG SYSTEM SENSOR. HE HAS A HEALTH CONDITION THAT HAS AFFECTED HIS HEIGHT AND USES A SEAT CUSHION IN THE VEHICLE. WHILE IN THE DRIVER SEAT, THE CUSHION IS FINE BUT WHEN HE RIDES IN THE PASSENGER SEAT, HE IS UNABLE TO USE THE CUSHION BECAUSE IT SETS OFF THE SENSOR AND DEACTIVATES THE AIR BAG. THIS IS A SAFETY CONCERN BECAUSE HE IS UNABLE TO RIDE IN THE PASSENGER SIDE OF HIS VEHICLE WITH A WORKING AIR BAG. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE. AS OF MAY 16, 2008, THE SENSOR HAS NOT BEEN DEACTIVATED. THE FAILURE AND CURRENT MILEAGES WERE 200. UPDATED 06/16/08 *BF

INSTRUMENT PANEL WILL NOT LIGHT UP WHEN TURNED ON. CANNOT READ SPEED AND OTHER GAUGES DURING DAYTIME. THIS IS THE THIRD BUICK OF MINE SO AFFLICTED. *TR

TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL AT 10 MPH TO STOP THE VEHICLE, IT DID NOT RESPOND AND DRIFTED INTO AN INTERSECTION, CAUSING A SEVERE CRASH. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS COMPLETELY DESTROYED. THE CONTACT HAS PICTURES OF THE VEHICLE IN ITS CURRENT CONDITION. THE MANUFACTURER STATED THAT, WITHIN THE NEXT TWO WEEKS, THE VEHICLE WOULD BE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 2,700. UPDATED 03-11-08 *BF