2020 Buick Envision

Routine

Owners filed 10 complaints about this vehicle with federal regulators, most often about the air bags. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System2
000
Air Bags2
101
Vehicle Speed Control › Accelerator Pedal1
101
Service Brakes1
001
Seat Belts1
000
Power Train › Automatic Transmission › Internal › Gears1
000
Power Train1
000
Equipment1
000

What owners reported

Newest filings
Power Train
Filed Dec 11, 2024OH

I was driving and came to a stop at a light and all the sudden in my car just shut off. It took me a minute to try to turn it back on while cars behind me honking their horn. I’m assuming it has something to do with the electric due to the start stop button. I don’t have official incident report because I was able to get my car turned back on. I looked it up on the Internet and several people are having this issue.

Electrical System
Filed Aug 14, 2024KY

We have two problems what we would call safety issues. First, all the sound in the vehicle was lost which included safety belt warning alarm, turn signal bells, door open alarms, etc. We were told by the dealership that it was a faulty amplifier. Secondly, the sunroof opened by itself, and is locked in the open position which makes the vehicle undrivable due to weather conditions and makes it an easy target for theft. The vehicle was locked and parked in our driveway when we noticed the sunroof was open. We know this occurred on it's own as we had just washed the vehicle and locked the doors. The next day we found the sunroof open and the doors still locked. This is a computer software issue within the vehicle as these issues occurred within a matter of days of each other. The sunroof opening on its own is a safety issue as a unsecure car is a problem, opening during traveling in a storm is a real threat to driving conditions. During our investigations we have found other cases the same as ours.We have reached out to GMC and we were told no recalls have been issued and to file a complaint with NHTSA and our state Attorney General. Our vehicle has been sitting at the dealership since August 5th, waiting on back ordered parts with no anticipated delivery date for those parts. This is not a dealership issue but rather a manufacturer design defect. Buick has not taken any interest or responsibility for this issue as the vehicle was out of warranty recently. This 2020 vehicle only

Seat Belts
Filed May 16, 202482,910 milesTX

The contact owns a 2020 Buick Envision. The contact stated that the front driver's side seat belt failed to extend and was inoperable. The vehicle was taken to the dealer, where it was diagnosed. The dealer informed the contact that the front driver's side seat belt ratchet was abnormally opened, causing the air bag module to fail. The dealer determined that the front driver's side seat belt assembly and the front driver's side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,910. The VIN was not available.

Electrical System
Filed Feb 6, 2024SC

Got in the vehicle to start the engine and the instrument cluster stop showing all readings of the gauges would not display the screen blacked out and none of the gauges were working. There were no warnings lamps or nothing out the ordinary the instrument cluster just went out. This is the first time it has ever done this.

Air Bags
Filed Oct 26, 2023TX

The Air Bag, Parking Brake, Traction Control/StabiliTrak/Electonic Stability Control lights all came on while operating my vehicle. The lights did not go off, so I reported to the dealership. They determined it was an internal defect in the Inflatable Restraint Sensing and Diagnostic Module. This was not covered under warranty and appears to be a defect in the module. I believe this to be a serious safety concern and recommend a recall of this issue.

Service Brakes1 injured
Filed Sep 7, 2023MO

I put the car into park and I exited the vehicle because I forgot to push the stop button. So I reached accross the driver's seat and push the stop button. When I did this the car began to roll back as if it was in neutral. I did not touch the shift knob. It shifted into neutral on its on. The front down was open at the time. The car should not have moved if the front door was open. The car ended up rolling down a small hill and ran over me.

Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed Apr 13, 202210,300 milesNC

The contact owns a 2020 Buick Envision. The contact stated when pulled into a recycling center, the vehicle unattended accelerated, and crashed into a cement wall. The failure occurred within seconds. The contact did not recall any warning lights on the instrument panel. The air bags did not deploy. There were minor injuries to the left-hand upper thumb. The contact also stated his head hit the steering wheel and the right side of the face was swollen, and below the right knee was bruised. There was a medical report from the Orthopedics clinic. There was no police report. The vehicle had damage to the front driver side quarter panel, the entire hood was lifted; however, the left front of the hood was higher up. The other damages were the bumper, lighting system, the front windshield cracked and shattered, and the rear windshield wiper was damaged due to the impact of the crash. The vehicle was drivable. The vehicle has not been diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,300.

Air BagsCrash1 injured
Filed Nov 4, 202120,000 milesOH

The contact owns a 2020 Buick Envision. The contact stated while driving approximately 35 mph when the contact was struck by a semi-trailer which resulted in the side air bag not deploying. A police report was taken the contact sustained broken ribs on the left side and sought medical treatment. The vehicle was towed to a tow lot and then towed to an insurance lot. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000. Consumer contacted the manufacturer and was told no evidence of the airbags not deploying properly.

Power Train › Automatic Transmission › Internal › Gears
Filed Sep 9, 2021TN

2020 BUICK ENVISION. CONSUMER WRITES IN REGARDS TO ISSUE WITH TRANSMISSION. THE CONSUMER STATED THE VEHICLE CAN BE POWERED OFF AND KEY REMOVED WITHOUT BEING SHIFTED INTO PARK. THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL INDEPENDENTLY, ALLOWING THE VEHICLE TO ROLL AWAY. THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED.

Equipment
Filed Aug 29, 20205,200 milesTX

THE SAFERCAR APP DOES NOT RECOGNIZE THE VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10 of 10 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20259000Routine
202411100Routine
202325100Routine
202225100Routine
202123200Routine
2020 — this page10000Routine
201923000Routine
201813000Routine
201781420Routine
201619500Routine

Compare every Envision year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.