Page 4 of 4 · complaints 151–171 of 171

2015 Buick Enclave complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Exterior Lighting › Headlights
Filed Dec 19, 201816,216 milesKY

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED THAT THE HEADLIGHTS ILLUMINATED ON THEIR OWN. THE CONTACT PLACED THE HEADLIGHTS ON AUTO SET AND THE LIGHTS WOULD GO OUT. BOTH HEADLIGHTS WOULD OCCASIONALLY ILLUMINATE ONE AFTER THE OTHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 16,216. THE VIN WAS INVALID.

Service BrakesCrash2 injured
Filed Dec 12, 201855,000 milesNJ

TUESDAY, 7/18/2017. I WAS COMING OVER A SMALL DECLINE ON LOCAL ROAD IN EAST BRUNSWICK, NJ. I APPLIED THE BRAKES AND CAME UPON THE TRAFFICS LIGHT AND TRAFFICS AHEAD AND THE VEHICLE SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARED TO ACCELERATE. I DID NOT HAVE ENOUGH TIME TO AVOID HITTING THE VEHICLE IN FRONT OF ME WHICH CAUSED THAT VECHILE TO HIT ANOTHER. MY VEHICLE ACCELERATED VS BRAKING WHEN APPLYING THE BRAKES. APPLYING THE BRAKE HAD NO OR LITTLE EFFECT IN SLOWING THE VEHICLE. IS THERE, OR HAS THERE BEEN, REPORTS OF SIMILAR PROBLEMS WITH ACCELERATION PROBLEMS WITH THE BUICK ENCLAVE, 2015 MODEL ?.

Wheels
Filed Nov 5, 201850,000 milesIL

I PURCHASED THE CAR IN AUGUST 2015. LESS THAN A WEEK AFTER BUYING IT, I HAD ISSUES WITH WHEELS AS IT WIGGLES AND IS NOT STABLE REGARDLESS OF THE TYPE OF ROAD I AM IN. THE DEALERSHIP NEEDED TO REALIGN THE WHEELS. AND IT'S BEEN HAPPENING ALL THE TIME THAT THEY NEEDED TO REALIGN THE WHEELS ALMOST EVERY TIME I HAVE AN OIL CHANGE DONE. ON TOP OF IT, THE WHEELS ALSO LOSES AIR PRESSURE TOO OFTEN. IT IS ALSO VERY DIFFICULT TO ACCELERATE FROM STOP AS CAR SEEMS WANTING TO GO TO A DIFFERENT DIRECTION. IT HAS BEEN HAPPENING FOR THE PAST 3 YEARS AND I WAS NOT AWARE OF THIS SITE. IT IS STILL HAPPENING

Wheels
Filed Oct 31, 2018FL

TIRE WILL NOT KEEP PRESSURE AT ALL. GOODYEAR FORTERA HL

Service Brakes
Filed Sep 21, 2018103,000 milesFL

ON TWO SEPARATE OCCASIONS ALL FOUR VEHICLE BRAKES LOCKED UP WHILE THE VEHICLE WAS IN MOTION. THE FIRST TIME WAS IN A NEIGHBORHOOD AND THE VEHICLE WAS COMING TO A STOP AT A STOP SIGN WHEN THE REAR BRAKES LOCKED AND WOULD NOT RELEASE. THE VEHICLE WAS SHUT DOWN FOR AN EXTENDED PERIOD AND THEN WAS ABLE TO BE MOVED A SHORT PERIOD. THE BRAKES UNLOCKED AFTER SITTING OVERNIGHT. THE LOCAL DEALERSHIP SERVICED THE VEHICLE AND SAID THE BRAKE SYSTEM WAS OUT OF CALIBRATION. TWO DAYS LATER ALL FOUR BRAKES LOCKED WHILE DRIVING DOWN A INDUSTRIAL AREA STREET. THE VEHICLE WAS ABLE TO BE FORCIBLY MOVED OFF THE ROADWAY WHERE IT SAT FROM TWO HOURS AWAITING A TOW. AN ABS SYSTEM MALFUNCTION WAS BLAMED FOR THIS FAILURE AND RESULTED IN A VERY COSTLY REPAIR, NOT COVERED BY THE MANUFACTURER.

Unknown or Other
Filed Aug 28, 2018SD

HEATED STEERING WHEEL GETS SO HOT WHEN INITIALLY TURNED ON THAT IT'S IMPOSSIBLE TO HOLD ONTO IT. I'VE TAKEN IT IN TO GET CHECKED AND WAS TOLD THAT BUICK WAS AWARE OF THE PROBLEM AND THAT I WAS TO TURN THE HEATER OFF FOR 10 MINUTES AND RESTART. THE STEERING WHEEL DOES EVENTUALLY COOL OFF ON IT'S OWN, BUT IT TAKES A GOOD COUPLE OF MINUTES AND MEANWHILE, YOU NEED TO WEAR A THICK GLOVE OR DO AS THEY SUGGEST AND TURN IT OFF. DOESN'T SEEM TO MATTER IF THE CAR IS BEING DRIVEN OR STATIONARY.

Wheels
Filed Aug 22, 20185,000 milesIL

19" CHROME CLAD ALUMINUM WHEELS CONSTANT LEAK AIR. TIRES MUST BE INFLATED EVERY 3 TO FOUR DAYS. NOT SAFE FOR WIFE OR DAUGHTER TO HAVE TO GET TIRES INFLATED WHEN ON VACATION OR AWAY FROM HOME. PURCHASED AN AIR COMPRESSOR FOR HOME USE DUE TO THE INCONVENIENCE OF INLATING TIRES SO OFTEN.

Service BrakesCrash
Filed Jul 27, 201864,592 milesKY

ON THURSDAY, 7/26/2018, I HAD PARKED MY CAR IN A RESTAURANT PARKING LOT. I APPEAR TO HAVE PULLED THE VEHICLE UP ONTO A CONCRETE SPACE DIVIDER. WHEN I TRIED LEAVING THE RESTAURANT, I COULDN'T BACK OFF OF THE SPACE DIVIDER, THE CAR WOULDN'T MOVE BACKWARD, SO I TRIED PULLING FOREWORD. WHEN THE CAR CAME FREE FROM THE DIVIDER, IT SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARED TO ACCELERATE. I WAS HEADED DIRECTLY TOWARD A CONCRETE BUILDING, SO TO AVOID HITTING THE BUILDING HEAD ON, I HAD JUST ENOUGH TIME TO TURN THE STEERING WHEEL SLIGHTLY CAUSING THE VEHICLE TO SIDE SWIPE THE BUILDING BUT IT CRASHED INTO TWO PARKED VEHICLES. IT CAUSED EXTENSIVE DAMAGE TO MY VEHICLE AND ONE OF THE PARKED VEHICLES AND ONLY SLIGHT DAMAGE TO THE THIRD. IT APPEARED THAT THE VEHICLE ACCELERATED BEYOND THE EFFORT I APPLIED TO THE GAS PEDAL, IT RAN AWAY AND THE APPLICATION OF THE BRAKES HAD NO OR LITTLE EFFECT IN SLOWING THE VEHICLE. IS THERE, OR HAS THERE BEEN, REPORTS OF SIMILAR PROBLEMS WITH ACCELERATION PROBLEMS WITH THE BUICK ENCLAVE, 2015 MODEL ?

Power Train
Filed May 2, 2018VA

I PURCHASED THIS VEHICLE SEPTEMBER 2015 FROM CARMAX IN CHARLOTTESVILLE, VA. SINCE THAT PURCHASE, I HAVE KEPT UP ALL THE ROUTINE MANTAINANCE ON A SCHEDULE FROM OIL CHANGES, ALL FLUIDS, TIRE ROTATIONS. APRIL 21, 2016, MY FIRST RATHER LARGE EXPENSE, "ENGINE CHECK'. I AM HEARING A NOISE IN THE FRONT END. WARRANTY PAID A PORTION OF THIS ISSUE AND I PAID THE BALANCE. THE SERVICE DEPARTMENT INSTALLED N STRUT, N NUT, INSULATORS AND BEARINGS. AND THE DRIVER SEAT TRIM CRACKED AND BROKE. (1ST TIME); NEXT ISSUE IS A TOTAL WARRANTY ISSUE THAT INCLUDED REPLACING THE TORQUE CONVERTER. I ADVISED THEM THE ENGINE WAS SKIPPING AND THE CAR WOULD SLOW DOWN. THEY INSTALLED A CONVERTER GASKETS, HOSE AND 12 QTS OF FLUID. 1/27/18. I ADVISED THEM AGAIN OF A LEAK FROM WHAT I THOUGHT WAS THE ENGINE.AT THAT TIME, THEY ADVISED IT WAS A VAPOR LEAK FROM THE EXHUST PIPE. ALSO..THE DRIVER SEAT OUTER PANEL BROKE AGAIN, THEY REPLACED.AND NOW, 4/28/18, THEY ARE TELLING ME THE DRIVE SHAFT HAS TO BE REPLACED AT A COST TO ME OF OVER $2500 +. NOW. YES, I AM CONCERNED. THIS SHOULD NOT BE HAPPENING TO A RELATIVELY NEWER VEHICLE..ONE WOULD NOT THINK. MY ENCLAVE HAS 104K MILES ON HER CURRENTLY. THIS VEHICLE WAS PURCHASED FOR MY WEEKEND VISITS WITH MY DAUGHER AND GRANDCHILDREN. TO REPLACE MY 2000 FORD EXPLORER. AND NOW, I AM FEELING SAFER IN MY FORD EXPLORER. I HAVE NEVER HAD TO HAVE ANY KIND OF WORK DONE ON THAT VEHICLE, EXCEPT FOR ROUTINE MAINTAINANCE. AND SHE IS STILL RUNNING AS GREAT AS EVER. WHAT CAN GM DO FOR ME AN

Unknown or Other
Filed Apr 3, 201815 milesCA

TIRES: EXPERIENCING TREAD CRACKING, LOSS OF TIRE PRESSURE. I AM CONSTANTLY STOPPING TO ADD AIR TO TIRES, LOSS OF PRESSURE IS INTERMITTENT. CAR IS IN MOTION ON CITY STREETS, HIGHWAYS AND FREEWAYS. LOSS OF TIRE PRESSURE IS A GREAT SAFETY CONCERN TO ME AND MY FAMILY ESPECIALLY WHEN THE TIRE PRESSURE LIGHT GOES ON SUDDENLY AND OFTEN.

Visibility/Wiper
Filed Aug 22, 201736,000 milesGA

MY HUSBAND WAS DRIVING OUR VEHICLE ON I-20 IN GEORGIA ON TUES 8/15. IT WAS AROUND 2:00PM, 90-95 DEGREES, NO CARS WITHIN A 1/2 MILE IN FRONT OR BEHIND. IT SOUNDED LIKE A SMALL EXPLOSION. SUNROOF SHATTERED OUTWARD. THE SHADE WAS PULLED SO GLASS DID NOT COME INTO THE PASSENGER SECTION. A FINE GLASS DUST CAME THROUGH THE SHADE. BUICK IS CLAIMING IT WAS HIT BY AN UNKNOWN IMPACT. THAT IS COMPLETELY UNTRUE. THERE WAS NO VEHICLE, PERSON OR EQUIPMENT ANYWHERE NEAR. IT WAS VERY DISCONCERTING AND THE STARTLE/DISTRACTION COULD HAVE CAUSED A SERIOUS ACCIDENT. PLEASE HELP GET CAR MANUFACTURERS TO CHANGE THE TYPE OF GLASS OR INSTALLATION SO THIS DOES NOT HAPPEN AGAIN. IN THE MEANWHILE, IT SHOULD BE THE MANUFACTURERS RESPONSIBILITY TO PAY FOR REPAIRS.

Unknown or Other
Filed Jun 4, 201742,000 milesMI

FORWARD COLLISION ALERT DOES NOT FUNCTION DESPITE BUICK DEALER'S INSPECTION AND ASSURANCE "IT'S WORKING PROPERLY." TRAVELING OVER 3,500 MILES RECENTLY, HAD TWO INCIDENTS WHERE TRAFFIC CAME TO A DEAD STOP OR WE WERE CUT OFF AND THE FRONT END COLLISION ALERT SHOULD HAVE EMITTED A WARNING -- WE WERE TRAVELING OVER 25 MPH -- AND IT DID NOTHING. TOOK TO THE GM/BUICK DEALER IN FT. LAUDERDALE, FL FOR INSPECTION/SERVICE AND WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR, IT HAD "OLD TECHNOLOGY". AGAIN, ON HE DRIVE FROM FLORIDA TO MICHIGAN, THE ALERT NEVER GAVE ANY WARNINGS WHEN TRAFFIC CAME TO A SUDDEN STOP OR WE WERE CUT OFF ON THE ROADWAY. GM/BUICK SOLD US A SAFETY FEATURE THAT SIMPLY DOES NOT WORK AND THEIR RESPONSE IS TO "BUY A NEWER BUICK WITH NEWER TECHNOLOGY." BAD BUSINESS, BAD FOR CONSUMER SAFETY, AND FALSE AND MISLEADING REPRESENTATION THAT WE HAVE A SAFETY FEATURE THAT DOES NOT APPEAR TO WORK.

Air Bags
Filed Apr 11, 2017MA

SERVICE AIR BAG WARNING CAME ON. CAR 2.5YRS OLD 50000 MILES. $850 CHARGE BY DEALER.... 2015 BUICK ENCLAVE. DEALER STATES AIRBAG MAY FAIL TO DEPLOY.

Electrical System
Filed Sep 21, 20167,500 milesNY

MY CAR HAS STALLED SEVERAL TIMES IN THE MIDDLE OF THE ROAD WHILE DRIVING. IT SEEMS TO BE SIMILAR TO THE ISSUE THAT IS IN THE RECALL OF THE 2014 MODEL, BUT THERE ARE NO RECALLS FOR THE 2015. SINCE THERE ARE NO RECALLS, THE DEALER IS NOT LOOKING FOR THIS ISSUE ON MY CAR.

Forward Collision Avoidance
Filed May 3, 2016MI

2015 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT END COLLISION ALERT SYSTEM IS DEFECTIVE AND DOES NOT FUNCTION IN ACCORDANCE WITH OPERATIONAL CRITERIA AS SET FORTH IN THE OWNER'S MANUAL. *SMD THE CONSUMER STATED HE AS WELL AS THE SALES AND SERVICE PERSONNEL REPEATEDLY ATTEMPTED TO TEST THE WARNING SYSTEM. HOWEVER, ALL INITIAL TESTING WAS UNSUCCESSFUL AS THERE WERE NO YELLOW OR RED LIGHT WINDSHIELD WARNING SIGNALS RESPONSE UNDER MULTIPLE TESTING CONDITIONS. IT WASN'T UNTIL THE SECOND TIME, THE PERSONNEL TESTED THE WARNING SYSTEM THAT THERE WAS ANY INDICATION THAT THE RED FLASHING ALERT SYSTEM ON THE WINDSHIELD WAS EVEN PARTIALLY OPERATIONAL. FURTHER, THERE WAS NO INDICATION THAT THE YELLOW FLASHING SIGNAL ON THE WINDSHIELD, WHICH WAS SUPPOSED TO ACTIVATE WHEN THE DRIVER IS FOLLOWING TOO CLOSELY WAS OPERATIONAL AT ANY TIME DURING THE TESTING. ALSO, AT THE TIME OF TESTING, THE RED LIGHT ALERT SIGNAL ON THE WINDSHIELD DID NOT ACTIVATE UNTIL THE VEHICLE AHEAD WAS APPROACHED AT A SPEED OF 25 MPH IN EXCESS OF THE LEADING VEHICLE SPEED AND ONLY WHEN THE APPROACHING VEHICLE WAS WITHIN 10 FEET OF THE REAR OF THE LEADING VEHICLE. *JB A GENERAL MOTORS FIELD ENGINEER COMPLETED A RIDE ALONG WITH THE CONSUMER TO DEMONSTRATE PROPER FUNCTION OF THE FORWARD COLLISION ALERT SYSTEM, AND IT WAS DETERMINED THE SYSTEM WAS OPERATING AS INTENDED. UPDATED 05/31/16.*JB

Vehicle Speed Control
Filed Apr 27, 20168,000 milesIN

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE VEHICLE DROVE THROUGH A NEIGHBOR'S DRIVEWAY AND YARD. THE CONTACT MANAGED TO PLACE THE GEAR IN NEUTRAL AND THEN IN PARK. THE ENGINE CONTINUED TO REV WHILE IN PARK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT NOTIFIED A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT NOTHING WAS WRONG WITH THE VEHICLE AND THERE WERE NO RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT HAD NOT RESPONDED. THE FAILURE MILEAGE WAS 8,000...UPDATED 06/01/16 *BF ....UPDATED 06/15/16 *BF *TR

Visibility/Wiper
Filed Jan 20, 20169 milesAZ

SPONTANEOUS SUNROOF BREAKAGE WHILE VEHICLE WAS IN MOTION ON A FAIRLY STRAIGHT AND SMOOTH CITY STREET

Structure › Body
Filed Jan 15, 2016KS

BOUGHT VEHICLE SEPTEMBER 7, 2015. VEHICLE FROM VERY START HAD VIBRATION, WIND TUNNEL SOUND, AND SHIMMY IN STEERING AT HIGHWAY SPEEDS. DRIVE VEHICLE FOR LONG PERIOD OF TIME YOU GET A HEADACHE. AFTER MANY ATTEMPTS DEALER COULD NOT FIX THIS. DEALERS ATTEMPTS TO REPAIR DROVE THREE OTHER ENCLAVES WHICH HAD SAME PROBLEM AND GMC ACADIA WITH SAME PROBLEM. TOLD THIS IS NORMAL FOR VEHICLE. I TRIED TO RETURN VEHICLE FOR MY TRADE IN. THEY SAID NO. GM DISTRICT REP. ALSO SAID VEHICLE IS NORMAL. I AM STUCK WITH THIS VEHICLE. GM KNOWS THEY HAVE PROBLEMS BUT DOES NOTHING.[XXX] *BF 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

Electrical System
Filed Dec 30, 2015GA

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR OF FUMES EMITTING INTO THE INTERIOR OF THE VEHICLE WHEN THE VENT CONTROLS HAD BEEN USED FROM A/C TO HEAT. THE CONTACT NOTICED THAT UPON THE WEATHER CHANGE WHEN THE HEAT WAS ACTIVATED, THE ODOR WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO TWO DEALERS, WHO WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO A THIRD DEALER WHO WAS ABLE TO PROVIDE A DIAGNOSIS AND THEY CHANGED AN AIR FILTER BUT THE FAILURE CONTINUED WITH A RANDOM UNKNOWN STRONG ODOR, WHICH WAS AFFECTING THE CONTACTS EYES AND NOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Unknown or Other
Filed Nov 13, 201520,300 milesMI

THE LANE DEPARTURE WARNING DOES NOT DOES NOT ACTIVATE UNTIL THE VEHICLE IS 12" OR SO INTO THE ON-COMING TRAFFIC LANE. THIS DELAY COULD BE TO LATE TO WARN THE DRIVER OF AN IMPENDING COLLISION. THIS HAPPENS ONLY WHEN THE LEFT SIDE (DRIVER'S SIDE) CROSSES INTO THE OTHER LANE. THE PASSENGER SIDE WORKS PERFECTLY. THIS HAPPENS ON ALL STREETS, HIGHWAYS, EXPRESS WAYS AT 35MPH OR HIGHER. GM HAS NO WAY TO RE-CALIBRATE THE SYSTEM SENSITIVITY.

Seat Belts1 injured
Filed Sep 14, 20152,000 milesGA

THE SCARIEST THING AND I HAVE NEVER EXPERIENCED A SEAT BELT LOCKING TO THE POINT OF A CHILD NEARLY FAINTING BECAUSE IT WAS CHOCKING HIM AROUND THE BELLY AREA. THE MORE I TRIED TO GIVE IT LEVERAGE TO RELEASE THE LOCK THE MORE IT ROLLED IN AND WOULDN'T UNLOCK. THERE ARE NO EMERGENCY RELEASE BUTTONS. GOD FORBID THERE WAS AN ACCIDENT THERE WOULD BE NO WAY TO GET SOMEONE OUT. SCARIEST MOMENT OF MY LIFE. COPS HAD TO CUT THE SEAT BELT. I DO NOT WANT TO PUT MY KIDS IN THIS CAR AGAIN. I FEEL WITH THE WINDSHIELD AND TIRE PROBLEM ON TOP OF IT IS A VERY UNSAFE CAR TO CARRY MY PRECIOUS PRICELESS CARGO (MY KIDS AND THEIR FRIENDS)VERY DISAPPOINTED

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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