2008 Buick Enclave complaints

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ON 7/11/2015 WHEN I OPENED THE LIFT GATE OF MY VEHICLE, THE GATE WOULD NOT STAY OPEN. IT SLOWLY STARTED TO CLOSE. THIS PROBLEM PERSISTED FOR ABOUT 4-5 DAYS. ABOUT 6 DAYS LATER, THE GATE WAS WORKING FINE. ON 7/19/15 I OPENED THE LIFT GATE AND WAS STANDING UNDERNEATH IT GETTING MY CHILD'S STROLLER OUT OF THE BACK OF MY SUV. I HEARD A LOUD POP AND THE LIFT GATE CAME CRASHING DOWN ON THE TOP OF MY HEAD. I WAS THEN TRAPPED UNDER THE LIFT GATE AND STRUGGLED TO GET FREE (I HAD THE STROLLER IN MY ARMS). I WAS ABLE TO FREE MYSELF AND LOCATE MY SUNGLASSES (WHICH WERE ON TOP OF MY HEAD WHEN THE GATE CRASHED DOWN) ABOUT FIVE FEET AWAY. AT THIS POINT, THE LIFT GATE WAS COMPLETELY CLOSED. I TRIED OPENING IT AGAIN AND IT CAME CRASHING DOWN. CURRENTLY, THE LIFT GATE WILL NOT STAY OPEN AND I AM UNABLE TO USE THE GATE, AND THEREFORE UNABLE TO USE THE INTERIOR BACK AREA OF MY CAR. IN TERMS OF INJURY, I HAD A BUMP ON MY HEAD, FREQUENT HEADACHES, AND PERSISTENT NECK PAIN.

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

DEC. 2014....WIPERS WOULD STOP WITH NO WARNING...WHICH WOULD CAUSE ME NOT TO SEE WERE I WAS DRIVING RAIN OR SNOW, AT THE TIME, NO DEALER WAS ABLE TO HELP DUE TO WORK LOADS.....SO I HAD IT FIX FROM A TECH OTHER THAN A GM TECH..(WHICH SOME GM TECH SHOULD NOT BE) ANYWAY.....IT WAS THE WIPER TRANS WAS CORRODED THAT'S WAS CAUSING THE PROBLEM...THIS IS A VERY UNSAFE PROBLEM TO HAVE,....DUE TO NOT HAVING GM TECH WORK ON IT I WAS TOLD THEY WILL NOT REIMBURSE ME. NOT A HAPPY GM OWNER (OVER 50 YRS). ..UPDATED 10/15/15 *BF

AIRBAG SERVICE LIGHT CAME ON....NOW WHEN A PASSENGER SITS IN THE SEAT THE LIGHT SAYS OFF. SO THAT NOW THE PASSENGER WILL NOT HAVE THE AIRBAG INFLIAT IF THERE IS A ACCIDENT...NOT GOOD. THIS SHOULD BE A RECALL.

TRANSMISSION WOULD NOT SHIFT ABOVE GEAR 2. DEALER AGREES THIS IS A WAVE PLATE ISSUE. BOTH OF US INITIALLY THOUGHT THIS WOULD BE COVERED UNDER: #14404: SPECIAL COVERAGE ADJUSTMENT - TRANSMISSION CLUTCH WAVE PLATE - (MAR 3, 2015) BUT MY VIN ISN'T COVERED. NOT SURE WHY, AND I WOULD LIKE TO KNOW WHY. THERE ARE MANY OTHER 2008 ENCLAVE OWNERS COMPLAINING THAT THEIR VINS ARE NOT COVERED EITHER FOR THIS ISSUE. HTTP://WWW.ENCLAVEFORUM.NET/INDEX.PHP?TOPIC=26706.160 IT LOOKS LIKE #14404 NEEDS TO BE EXTENDED TO ADDITIONAL ENCLAVE VINS

I,THE DRIVER, WIFE, MOTHER-IN-LAW WERE STOPPED FOR TRAFFIC WHEN WE WERE REAR-ENDED. MY VEHICLE THEN STRUCK THE VEHICLE AHEAD OF ME, THAT VEHICLE THEN STRUCK THE VEHICLE AHEAD OF IT. THE VEHICLE THAT STRUCK ME WAS THEN REAR- ENDED. MY CAR WAS TOTALED. THE OCCUPANTS IN MY CAR WERE TRANSPORTED TO EMERGENCY ROOM.. I HAD A BROKEN BACK, BROKE RIBS, DAMAGED RIGHT LUNG.

AIR BAG SERVICE LIGHT CAME ON AND WAS TAKEN TO DEALER FOR SERVICE AS I ALREADY HAD A LETTER STATING THIS COULD HAPPEN AND IF SO TAKE IT TO DEALER FOR REPAIR. AFTER BEING CHECK OUT BY DEALER I WAS TOLD THEY COULD FIND THE PROBLEM HOWEVER MY BATTERY CHECK OUT BAD AND THAT COULD BE THE PROBLEM, SO I PAID THEM TO REPLACE BATTERY. AFTER BATTERY WAS REPLACED THE SERVICE LIGHT WENT OUT, UNTIL 1/13/15 WHILE DRIVING VEHICLE HOME AFTER HAVING IT SERVICED BY DEALER THE AIR BAGS SERVICE LIGHT REAPPEARED AND WHEN I TOOK IT BACK TO THE DEALER I WAS TOLD THEY WOULD BE HAPPY TO CHECK IT OUT AT MY COST WHICH I SAID NOT KNOWING WHAT THE COST COULD ADD UP TO I WOULD JUST CONTINUE TO DRIVE WITH THE SERVICE LIGHT ON. IT IS NOW 5/21/15 AND IT CONTINUES BRIGHTLY BURN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

WE HAVE HAD WITH THE DRAINS FROM THE SUN ROOFS AND NOW WE HAVE WATER UNDER THE FLOOR BOARD AND I AM AFRAID THER MIGHT BE MOLD GROWING WE PULLED UP THE FLOOR BOARD AND FOUND THE WATER WE HAVE HAD THE DRAINS BLEW OUT EVERY MONTHS BUT STILL THERE IS WATER WE HAVE HAD THE RUBBER AROUND THE SUN ROOF LOOKED AT AND THERE IS NOTHING WRONG WITH IT.

FOR ABOUT 6 MONTHS MY RADIO HAS BEEN GOING IN AND OUT LIKE IT IS SHORTING OUT OR SOMETHING. AT THE SAME TIME MY PUT SEAT BELT, TURN SIGNAL, CAR OPEN ANYTHING WITH SOUND GOES IN AND OUT OF WORKING WITH THE SOUND. MY RADIO SOMETIMES WORKED SOMETIMES DOESN'T. TODAY WAS BLOW OUT SOUND AND I COULD NOT TURN THE SOUND DOWN OR OFF. IT WAS LIKE POLTERGIST. THANK GOD IT DID NOT HAPPEN WHEN I WAS DRIVING. IT SCARED ME HALF TO DEATH. I TURNED MY CAR OFF AND ON AGAIN TO SEE IF IT WOULD GO AWAY. I FINALLY CALLED MY HUSBAND SAID I CANT DRIVE MY CAR WITH THIS SOUND. ABOUT 5 MINUTES LATER I TRIED AGAIN JUST TO SEE WHAT WOULD HAPPEN NOW I HAVE NO SOUND FOR RADIO, FASTEN SEAT BELT NOTHING. NOT SURE IF POLTERGIST WILL BE BACK BUT THIS IS A REAL PROBLEM. THIS IS NOT AN ISOLATED INCIDENT NOW THAT I HAVE BEEN ON LINE. BUICK HAS A RECALL ON THEIR HANDS. SOMETHING IS SERIOUSLY WRONG WITH THE ENCLAVE ELECTRICAL

IN 2014 OUR ENCLAVE BEGAN HAVING A POPPING NOISE IN THE AUDIO SYSTEM. ALL SOUNDS, RADIO, DVD, TURN SIGNALS, WARNING CHIMES, STOPPED WORKING. AFTER THE VEHICLE SAT FOR A TIME THE AUDIO WOULD WORK AGAIN. IT HAPPENED SEVERAL TIMES WITH THE LAST TIME OCCURRING MAY 5, 2015. ON MAY 5, 2015 THE AUDIO STARTED MAKING A LOUD, EAR PIERCING POPPING NOISE WHICH ALMOST CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. MY TWO YOUNG CHILDREN WERE ALSO IN THE VEHICLE RIGHT NEXT TO THE REAR SPEAKERS. THE ONLY WAY TO STOP THE NOISE WAS TO PULL THE VEHICLE TO THE SIDE OF A BUSY HIGHWAY, TURN THE VEHICLE OFF AND OPEN THE DRIVER DOOR. (TO TURN THE POWER TO THE RADIO OFF) THE AUDIO HAS NOT RETURNED THIS TIME. THIS IS HAPPENING TO MOST 2008 ENCLAVES AT AROUND 70-75K MILES. BUICK REFUSES TO ASSIST AS USUAL. WITHOUT THE AUDIO SYSTEM WORKING, ALL WARNING CHIMES ARE SILENT. CHECK ENGINE, SEAT BELT, TIRE PRESSURE, AIRBAG, REAR PARK ASSIST. THIS IS A HUGE SAFETY ISSUE!

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS A BURNING ODOR AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000. UPDATED 7/28/15*CN THE CONSUMER CONTINUED TO GET AN ERROR MESSAGE FROM THE BATTERY CHARGING SYSTEM. THE BATTERY AND THE ALTERNATOR WERE REPLACED. UPDATED 08/11/15*JB

I HAVE AN 08' ENCLAVE AND I LIVE IN WISCONSIN, TODAY I STARTED MY VEHICLE AND PROCEEDED TO DRIVE AND ABOUT 2-3 MINUTES INTO THE RIDE, THE VEHICLE RAPIDLY BEGAN TO SLOW DOWN AND THE VEHICLE BEGAN TO JERK. THE CHECK ENGINE LIGHT AND THE STABILITY-TRACK LIGHT BOTH CAME ON DURING THE JERKING AND SLOWING DOWN OF MY VEHICLE. THE DIC STROLLS THE FOLLOWING MESSAGE "REDUCE ENGINE POWER AND SERVICE ENGINE." I DROVE MY VEHICLE ALL THE WAY HOME AND THE ENTIRE TIME I WAS UNABLE TO DRIVE NO MORE THAN 20 MILES PER HOUR EVEN THOUGH MY FOOT WAS COMPLETELY DOWN ON THE GAS PEDAL. THIS IS MY ONLY TRANSPORTATION AND IM HOPING THAT THERE IS A RECALL FOR THIS ISSUE BECAUSE I GOOGLED THE PROBLEMS WITH MY VEHICLE AND APPARENTLY IM NOT THE ONLY ONE WITH THIS PROBLEM. *TR

THE 2008 BUICK ENCLAVE HAVE A MODULE AIR BAG SENSOR IN THE PASSENGER SEAT THAT WHEN A PASSENGER SETS IN THE SEAT THE AIR BAG INTERCATOR LIGHT IN CENTER CONSUL LIGHTS UP LETTING YOU KNOW THAT THE AIR BAG IS ON AND WORKING. MY AIR BAG MODULE SENSOR NEEDS REPLACING. I WAS TOLD FROM DEALERSHIP THAT THE SEAT WOULD HAVE TO BE TAKEN OUT TO REPLACE THIS PART WHICH WILL COST 850.00. PEOPLE JUST DON'T HAVE THIS KIND OF MONEY. THE BUICK ENCLAVES ESPECIALLY THE 2008 MODEL HAVE HAD NUMEROUS RECALLS.I FEEL THIS IS A SAFETY ISSUE AND BUICK SHOULD ADDRESS THIS ISSUE TO INSURE OUR SAFETY. IF NOT, THERE WILL BE THOSE ON THE ROAD DRIVING WITHOUT THE PROPER SAFETY THEY NEED. I BELIEVE THIS IS A PART THAT WAS CHEAP MADE AND BUICK KNOWS IT AND THEY SHOULD TAKE RESPONSIBILITY TO ENSURE THE CUSTOMERS SAFETY. WILL YOU PLEASE REVIEW THIS CASE. I AM ONE THAT IS DRIVING AROUND WITH THIS ISSUE. *TR

PASSENGER AIR COMES ON AND GOES OFF WHILE DRIVING DOWN THE ROAD. *TR

I PURCHASED MY VEHICLE JANUARY 2014. SINCE THEN I HAVE HAD MAJOR ISSUES WITH IT LEAKING WHEN IT RAINS,. WATER ENTERS THE SUNROOF AND DRIPS THROUGHOUT THE VEHICLES OVERHEAD AS WELL AS SOAKS THE PASSENGER SIDE CARPET. WATER DRIPS FROM THE VISOR, THE OVERHEAD LIGHTS (WHICH COULD RESULT IN AN ELECTRICAL FIRE) IN THE FRONT MIDDLE AND BACK OF THE VEHICLE IT SEEPS THROUGH THE SEAT BELT HEIGHT ADJUSTERS AND THE AREA WHERE THE SIDE AIRBAGS DEPLOY (WHICH COULD CAUSE DEPLOY ISSUES). THE PROBLEM HAS GOTTEN SO BAD MY VEHICLE IS STARTING TO SMELL LIKE MOLD AND I AM AFRAID THAT AFTER A YEAR OF THIS PROBLEM MOLD HAS GROWN UNDER THE CARPET AS WELL AS IN THE OVERHEAD FOAM. MY BIGGEST CONCERN IS IF MY CHILD IS EXPOSED TO THIS FOR AN EXTENDED PERIOD OF TIME IT WILL FLAIR UP HIS ASTHMA. A CHILD WITH ASTHMA IS VERY SENSITIVE TO MOLD AND MILDEW AND HE IS VERY SENSITIVE AS WELL AS HAS ALLERGIES TO MOLD. ADDITIONALLY, WHEN IT RAINS MY EXHAUST SMOKES AND CAR PUTTS AS IF WATER HAS GOTTEN INTO THE ENGINE/EXHAUST, THE CHECK ENGINE LIGHT HAS COME ON SEVERAL TIMES WHILE TRAVELING AND NO ONE CAN SEEM TO FIND THE ISSUE, THE CHECK AIRBAG LIGHT CAME ON A COUPLE OF MONTHS AFTER THE PURCHASE, AND MY STEERING WHEEL TIGHTENS UP WHEN I TURN AND I HAVE ALREADY HAD THAT TAKEN CARE OF ONCE. AS I WAS DRIVING HOME TODAY THE EMERGENCY BRAKE LIGHT CAME ON AND DINGED ALL THE WAY HOME. I BELIEVE THERE ARE NOW ELECTRICAL ISSUES WITH THE VEHICLE DUE TO THE LEAKS AND MAY CAUSE A MALFUNCTION OR FIRE. *TR

POWER LIFT GATE OPENING AND CLOSING ON IT'S OWN, WHILE VEHICLE IS OFF, ON BUT PARKED, AND WHILE DRIVING DOWN THE ROAD. WATER LEAKS FROM SUNROOF CAUSING THE WATER TO DRAIN THROUGHOUT THE WHOLE INSIDE OF THE VEHICLE. *TR

WAS DRIVING ON I-35 ALMOST TO WICHITA KS, ABOUT 9 MILES OUT, LOW OIL PRESSURE LIGHT CAME ON AND BINGING ALARM FOR ME TO STOP ENGINE, HAD GRANDKIDS WITH ME, AND IT WAS DARK ON HIGHWAY, PULLED OVER AND TURNED OFF ENGINE, WAITED FOR ABOUT 10 MINS, MADE IT TO A HOTEL IN WICHITA, IT WAS ABOUT 1 AM SUNDAY MORNING. HAD A MECHANIC LOOK AT THE OIL PAN AND CHECK THE OIL, SAID WHEN I GET HOME TO HAVE IT CHECKED OUT. NOTICED THAT CAR BEGAN TO MAKE A SHAKING OR SHUTTER NOISE UPON ACCELERATION, MADE IT BACK TO HOME, TOOK CAR TO BUICK DEALER ON 3/26/15 BUICK DEALER SAID IT MIGHT BE SOMETHING IN THE TRANSMISSION AFTER THEY TEST DROVE IT, QUOTED ME A $4000 REPAIR PRICE, I JUST PAID THE $123.12 FOR THE DIAGNOSIS, DEALER SAID THAT IF NOT REPAIRED I MIGHT LOSE MY 3RD, OR REVERSE GEAR. ON FRIDAY 4/11/15 I RECEIVED A LETTER FROM GM ABOUT A POSSIBLE BROKEN/CRACKED WAVE PLATE ON 2008 ENCLAVE WHICH STATED THAT I MIGHT LOSE MY 3RD , 5TH OR REVERSE. SINCE IT WAS THE SAME WORDING AS WHAT THE DEALER TOLD ME, ON SATURDAY 4/12/15 I TOOK MY BUICK BACK TO THE DEALER, BECAUSE OF THE MILEAGE REQUIREMENT IN THE LETTER, DROPPED IT OFF 04/15/15 AND . ON 4/16/15 DEALER INFORMS ME THAT THIS IS NOT MY ISSUE, THEY WANT TO REPLACE MY TRANSMISSION AT ABOUT $4,000. I AM JUST LEARY BECAUSE I RECEIVED THE LETTER AFTER THEY HAD INFORMED ME THAT I MIGHT LOSE MY 3RD/REVERSE GEAR, BUT NOW THEY TELLING ME THAT THIS IS NOT MY ISSUE AND I WILL HAVE TO PAY TO HAVE MY CAR FIXED. SO I HAVE TO PAY $520.00 FOR THEM LOOKING AT MY WAVE

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE MADE A LOUD BUMPING NOISE THAT CEASED AS THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOWING CONNECTOR ROD AND THE ENGINE BLOCK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,985.

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000.

TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE TRANSMISSION AUTOMATICALLY SHIFTED FROM THIRD TO FIFTH GEAR. THE CONTACT ALSO STATED THE VEHICLE ACCELERATED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SNAP RING AND PAN WITHIN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

WAS DRIVING AND THE VEHICLE JUST DROPPED SPEED,MOTOR REVVED. THE CAR CONTINUED TO LOSE SPEED, PULLED TO THE SIDE OF THE ROAD HAD TO HAVE IT TOWED IN TO A SHOP. MECHANIC INFORMED ME THE WAVE PLATE WAS BAD AND THAT IT WAS/IS A REALLY COMMON PROBLEM. DEALERSHIP INFORMED ME GM KNOWS ITS BAD BUT NO RECALL. GOT A LETTER IN THE MAIL ON 4/2/2015 SAYING THEY WOULD REIMBURSE ME IF MY MILEAGE WAS L20000 OR LESS. NICE THAT THEY GET TO CHOOSE WHICH ONES THEY FIX. WAITED TILL NOW TO REPORT THINKING SENSE SO MANY ARE BAD GM MIGHT DO SOMETHING. HOPE THIS PROBLEM DOESN'T HURT ANYONE. *TR

IT WAS A RAINY DAY AND MY PASSENGER SIDE FLOOR WAS SOAKING WET AND THERE WAS WATER MARKS ON THE ABOVE UPHOLSTERY. IT TOOK DAYS TO GET IT OUT AND THE DEALERSHIP SAYS IT WAS BOUGHT AS IS. I HAVE BEEN RESEARCHING ONLINE AND THERE SHOULD BE A RECALL FOR THIS BECAUSE SEVERAL PEOPLE HAVE COMPLAINTS ON THIS SAME ISSUE. *TR

TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,600.

TRANSMISSION SLIPPAGE. EXPECT WAVE PLATE OR SIMILAR ISSUE. FORTUNATELY WILL BE ABLE TO DRIVE IN FOR SERVICE. CONTACTED BUICK TO SEE IF THEY WILL ASSIST WITH REPAIRS AS THIS SEEMS TO BE A COMMON ISSUE. *TR

I WAS DRIVING 70 MPH ON I-77 WHEN THE CAR SUDDENLY JERKED, FELT LIKE A DROP, AND THE CHECK ENGINE LIGHT WENT ON. I WAS ABLE TO PULL OFF THE ROAD AND FOR THE NEXT 4-5 MILES MY CAR WOULD NOT GET OUT OF FIRST GEAR. I HAD TO LEAVE IT IN A PARKING LOT AND TOW IT. *TR

IN 2012, MY 2008 BUICK ENCLAVE WAS RECALLED DUE TO A MALFUNCTION OF THE AIRBAG. THE RECALL NUMBER WAS #10085. THE VEHICLE WAS REPAIRED BY COLEMAN BUICK IN LAWRENCEVILLE, NJ IN 2012 AND THE COST OF THE REPAIRS WAS COVERED UNDER THE RECALL. ON FEB 10, 2015, I TOOK THE VEHICLE TO COLEMAN BUICK BECAUSE THE PASSENGER SIDE AIRBAG WAS NOT PERFORMING PROPERLY AGAIN. THE DEALER INDICATED THE "PASSENGER PRESENCE MODULE" WAS NOT FUNCTIONING CORRECTLY AND THAT IT WOULD NEED TO BE REPLACED AT THE COST OF OVER $875. I DO NOT FEEL THIS IS FAIR OR PROPER SINCE THE VEHICLE HAS PREVIOUSLY BEEN RECALLED FOR AIR BAG ISSUES AND BECAUSE GM IS CURRENTLY RECALLING THOUSANDS OF VEHICLES FOR KNOWN AIRBAG DEFECTS. *TR

TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. IN ADDITION, THE STEERING WHEEL WAS SHAKING AND VIBRATING ALONG WITH AN ABNORMAL NOISE UPON TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE POWER STEERING PUMP BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

THE WAVE PLATES BROKE WHILE DRIVING 60MPH ON THE HWY. CAR JOLTED AND CLUNKED...FELT AS IF WE WENT FROM 5TH TO 1ST GEAR. TOOK VEHICLE TO DEALERSHIP AND FOUND IT WAS THE WAVE PLATES. TALKED TO GM - GM DISTRICT MANAGER [XXX] ADMITTED THAT GM HAD AN ISSUE WITH CERTAIN MODELS WITH THE WAVE PLATES DUE TO THEM NOT BEING HEAT TREATED PROPERLY. GOT THIS ALL ON RECORDING TOO. COULD HAVE CAUSED A NASTY ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

THE VEHICLE REPEATEDLY STALLS AT RANDOM TIMES. THIS INCLUDES AT HIGH SPEED, IN THE MIDDLE OF THE EISENHOWER TUNNEL ON I-70, TO DRIVING DOWN THE STREET. REPEATED VISITS TO THE DEALERSHIP REVEAL NO "CODES" SO IT CONTINUES TO BE IGNORED. MY WIFE WILL NOT DRIVE IT ANYMORE SO I DO. THE DEALERSHIP SAYS "TRADE IT IN" BUT WE FEEL LIKE WE WOULD BE PASSING A COFFIN ONTO ANOTHER FAMILY. MY FAMILY HAS BEEN KILLED NEARLY TWICE FROM STALLING IN TUNNEL AND HIGH TRAFFIC. *TR

THROTTLE BODY WAS FULL OF ICE BUILD UP, NEEDED TO REPLACE VALVE COVERS AND THROTTLE BODY TO FIX PROB. *TR

WHILE BRAKING AGGRESSIVELY DURING HEAVY RAIN, RAINWATER POURED FROM THE PASSENGER SIDE HEADLINER ONTO THE DASH. RAINWATER HAS BEEN LEAKING INTO THE CAR FOR THE PAST SEVERAL WEEKS. THIS ISSUE WAS APPARENTLY REPAIRED THREE (3) PRIOR TIMES IN 2008, BUT HAS RECURRED. GENERAL MOTORS HAS ONLY OFFERED ME ONE FREE HOUR OF DIAGNOSIS TIME. THIS IS A MAJOR SAFETY ISSUE REGARDING DRIVER VISIBILITY, DISTRACTING THE DRIVER AND COULD EFFECT MULTIPLE ELECTRICAL SYSTEMS IN THE VEHICLES DASH DUE TO THE INTRODUCTION OF RAINWATER. THE SECOND ISSUE IS THE VEHICLE'S TRANSMISSION IS FAILING. TRANSMISSION LOSES POWER WHILE SHIFTING FROM 3RD TO 4TH GEAR, THEN ABRUPTLY JERKS INTO GEAR. THE CAR HAS LESS THAN 64,000 MILES. *TR

THE ENGINE LIGHT CAME ON... (4) RECALLS FOR OTHER MALFUNCTIONS..., THE CURRENT RE-CALL - 10/2014 ON SIDE AIR BAGS, THAT WAS TAKEN CARE OF. THE ENGINE LIGHT CONTINUED TO STAY ON ...THE DEALERSHIP FOUND THE PROBLEM... THE GAS TANK...A BRAND NEW GAS TANK WAS NEEDED. HOW CAN THAT BE, THE CAR IS ( 6 ) YEARS - SIX . THE MILEAGE ( 64,000 ).. RECORD SHOWS CONSISTENT CAR SERVICES, GOOD CARE FROM THE INITIAL PURCHASE. THE DEALERSHIP STATES THE COST WOULD BE $505.00. "THE CAR COULD AT ANY TIME STOP RECEIVING GAS INTO THE TANK!!!.... THE CAR AT ANY TIME, COULD JUST STOP!!!, DUE TO A DEFECTED GAS TANK; ASSEMBLED AT A GM PLANT, 2008 TO ME, THIS IS THEIR/ GM RESPONSIBILITY. THIS IS DEFINITELY A **SAFETY ROAD ISSUE, NOT CAUSED BY ME.... THEY DID SOME SORT OF TEST; AUTOMOBILE WAS NOT EVEN AT THE SERVICE AREA, WHEN THE SO-CALLED TEST WAS ADMINISTERED; IT WAS THEN DECLARED THAT THE CHARGE IS MIND.... I SPOKE TO A GMBUICK REP, IN DETROIT . MI., HE SENT ME TO DEALERSHIP, DEALERSHIP DETERMINES WHO PAYS. GM TRANSFERS ITS RESPONSIBILITY TO A DEALERSHIP... PLEASE ADVISE.... GM LACKS THE ABILITY TO INTERACT WITH CUSTOMER; NO OPTIONS, NO CUSTOMER SERVICE, NO CONSIDERATION, NO SATISFACTION WAS GIVEN, ESPECIALLY; NO MANNERS... DEALERSHIP DID NOT MAKE THE CAR; NOR EQUIPMENT...PLEASE . *JS

FRIDAY DEC 26TH AT 4:30 PM I WAS ACCELERATING TO MERGE INTO RUSH HOUR TRAFFIC ON I-35 WHEN I HAD A CATASTROPHIC TRANSMISSION FAILURE. THERE WERE NO ALARMS, LIGHTS, NOISES, SMELLS OR ANYTHING ELSE TO ALERT ME TO THE FACT THAT MY VEHICLE WAS ABOUT TO FAIL. AS I MERGED MY RPM'S SUDDENLY WENT PAST 5000 AND MY 2008 ENCLAVE BEGAN TO DECELERATE. BY THE GRACE OF GOD THERE WAS NO LOSS OF LIFE, MINE OR THE OTHER DRIVERS AROUND ME, AS MY VEHICLE LOST POWER. I WAS SURPRISED TO LEARN THAT THE SITUATION DESCRIBED ABOVE IS NOT AN ISOLATED EVENT. LIKE SO MANY OTHERS BEFORE ME MY VEHICLE (AT 80,000 MILES) WAS DIAGNOSED WITH WAVE PLATE FAILURE (P0776). I HAVE CALLED GM AND REQUESTED THAT THEY PAY FOR THE REPAIR SINCE IT'S DUE TO A FAULTY PART, BUT THEIR RESPONSE IS TO DENY, DENY, DENY. THE MANAGER I SPOKE TO STATED THAT THERE HASN'T BEEN A RECALL SO GM IS NOT OBLIGATED TO DO ANYTHING ABOUT THE PROBLEM. THE MOST DISTRESSING PART OF THIS SITUATION IS NOT THE $3500.00 I'LL BE PAYING AFTER GM'S "ASSISTANCE". IT IS THE FACT THAT I WAS NEVER NOTIFIED OF THE HIGH FAILURE RATE OF THE GM WAVE PLATE. I SHOULD HAVE BEEN GIVEN A CHANCE TO FIX IT BEFORE I WAS PUT IN SUCH A DANGEROUS SITUATION. THIS TRANSMISSION PROBLEM IS LIKE A TICKING TIME BOMB. THANKFULLY, THE "BOMB" GOING OFF IN MY ENCLAVE DIDN'T RESULT IN ANY CASUALTIES, BUT IS THAT WHAT IT'S GOING TO TAKE TO GET A RECALL? I HOPE THAT NHTSA DOES SOMETHING ABOUT THIS ISSUE BEFORE SOMEONE IS KILLED. *JS

DRIVING ON THE HIGHWAY RPM'S WERE GOING UP BUT CAR WAS HARDLY MOVING. WE COULD HAVE BEEN HIT! AFTER CHECKING ON-LINE THIS SEEMS TO BE A PROBLEM FOR THE 2008 ENCLAVE. WHY HAS THERE NOT BEEN A RECALL? I BELIEVE NO-ONE WANTS TO TAKE RESPONSIBILITY FOR SUCH A COSTLY PROBLEM BUT SOMEONE IS GOING TO GET HURT.....WE WERE ON THE HIGHWAY. I WILL NOT STOP HERE....I AM HOPING SOMEONE WILL ACTUALLY READ AND RESPOND TO ME. *TR

THE TAILGATE/LIFTGATE IS BROKEN FOR THE SECOND TIME. THE FIRST TIME IT WAS REPLACED WAS WHEN IT HAD ONLY 40,403 MILES. NOW, IT IS BROKEN AGAIN AT 77,000. THE HATCH WILL GO UP AUTOMATICALLY, BUT DOESN'T HOLD SO IT COMES CRASHING DOWN. THIS IS VERY DANGEROUS! AM I TO EXPECT THAT EVERY 30,000-40,000 IT NEEDS TO BE REPLACED? *TR

THE CAR STARTED TO HAVE TROUBLE SHIFTING INTO GEARS, ESPECIALLY OVERDRIVE. THEN IT WOULDN'T GO INTO REVERSE. THE 3-5 REVERSE WAVED PLATE BROKEN, REPLACED 3-5 REVERSE HOUSING, REPLACE 3-5R PISTON AND DAM ASSEMBLY, REPLACE ALL SEALS AND GASKETS, REPLACE FRONT COVER PISTON SPRING ASSEMBLY, AND TRANSMISSION FLUID FILTER.......$3,173 LATER I WAS OUT THE DOOR NOT HAPPY. I WAS OUT OF TOWN ON VACATION AT THE TIME! MY CAR ONLY HAD 74,074 MILES ON IT. *TR

THE FRONT PASSENGER SERVICE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. THE PROBLEM WAS TRACED TO A FAULTY PASSENGER PRESENCE SYSTEM ASSEMBLY. THE COST OF REPAIR IS ESTIMATED AT ABOUT $650. I WOULD DEEPLY APPRECIATE YOUR INVESTIGATING THIS MATTER. THANK YOU SO MUCH. *TR

WHILE ON THE HIGHWAY ON A TRIP, THE TRANSMISSION OF MY 2008 BUICK ENCLAVE STARTED SKIPPING/SHIFTING ROUGHLY WHEN ACCELERATING/UPSHIFTING. SOON THE TRANSMISSION WOULD NOT GO FASTER THAN 30 MILES AN HOUR AND SEEMED STUCK IN 2ND GEAR. I EXITED THE HIGHWAY AS SOON AS I WAS ABLE TO. BY THEN, IT COULD NOT GO ON REVERSE EITHER. AT THE REPAIR SHOP, THE TRANSMISSION WAS DISASSEMBLED, WITH A BROKEN WAVE PLATE REPLACED AND COMPLETE OVERHAUL. A VERY SCARY EXPERIENCE! PLEASE HELP LOOK INTO THIS SAFETY HAZARD. YOUR HELP IS SO VERY MUCH APPRECIATED. *TR

CHECK ENGINE/EMISSIONS CONTROL LIGHT CAME ON AS WE WERE DRIVING. STOPPED ABOUT A HALF HOUR LATER TO PUT GAS IN, AS WE WERE STOPPED AT A STOP LIGHT THE CAR DIDN'T WANT TO GO (NO POWER, NO SHIFT). AS WE WERE LEAVING THE STATION, THE CAR WOULD NOT GO. IT WOULD NOT SHIFT INTO 3RD YEAR, RPMS WERE AT 4000 AT ONLY 40MPH. DROVE HOME AND LATER DROVE IT TO THE MECHANIC. DROVE FINE THEN, BUT THE RPM GAUGE WAS FLUCTUATING. MECHANIC READ THE CODES AS 716 AND 717. TOOK IT TO A TRANSMISSION SPECIALIST AND IT DID THE SAME THING, WOULDN'T SHIFT. TRANS MECHANIC STATES ITS THE CLUTCH WAVE PLATE THAT PROBABLY BROKE AND MAGNETIC PIECES ATTACHED TO THE SENSOR CAUSING IT TO GO INTO A LIMP MODE. APPROXIMATE COST TO REPLACE THE $20 PART (WAVE PLATE) WILL BE IN THE UPPER $2000! RIDICULOUS. I'M LOSING MY FAITH IN GM VEHICLES. PER A WEB SEARCH, THIS IS A COMMON PROBLEM WITH ENCLAVE, ACADIA, OUTLOOK AND TRAVERSE. SOMETHING NEEDS TO BE DONE ABOUT THIS! *TR

JUST BOUGHT THE CAR ON THURSDAY. TODAY IS SUNDAY AND WE HAD A LIGHT RAIN. I HAD TO RUN TO THE STORE AND NOTICED WATER RUNNING ALL OVER THE SEATS AND THE DASH. THE CAR IS LEAKING ALL OVER. CALLED THE DEALER AND THEY SAID TO BRING IT IN TOMORROW MORNING. *TR

DURING ACCELERATION ON A BUSY HIGHWAY, CAR LURCHED AND LOST POWER. EVASIVE ACTION WAS TAKEN TO AVOID COLLISION WITH BIG RIG TRUCKS HAULING LARGE HAY LOADS. CHECK ENGINE LIGHT CAME ON.TOLD BY SHOP THE VEHICLE NEEDED A NEW TRANSMISSION. GEAR 3,5 AND REVERSE WERE AFFECTED BY AUTOMATIC TRANSMISSION CLUTCH FAILURE. VEHICLE ONLY HAD 72500 MILES ON IT. HAVE SEVERAL OTHER OWNERS WHO STATED THEIR TRANSMISSIONS IN LIKE VEHICLES ALSO FAILED WELL SHORT OF 100,000 MILES. DANGER TO DRIVER AND PASSENGERS DUE TO SUDDEN LURCH AND LOSS OF POWER. *TR

AT APPROXIMATELY 67,000 MILES, THE RPMS IN MY 2008 BUICK ENCLAVE STARTED GOING WACKY AND I COULD NOT ACCELERATE WHEN I PRESSED THE GAS PEDAL. IT FELT LIKE TRANSMISSION PROBLEMS, SO I TOOK MY ENCLAVE TO THE DEALERSHIP IMMEDIATELY. TURNED OUT THE 35R WAVE PLATE WAS BROKEN -- DEBRIS THROUGHOUT TRANSMISSION -- AND $2700 LATER THEY RETURNED MY ENCLAVE TO ME WITH A REPAIRED/REBUILT TRANSMISSION. I WAS EXTREMELY FORTUNATE I WAS NOT REAR-ENDED WHEN MY CAR LOST ALL POWER AS I HAD TO LITERALLY LIMP MY ENCLAVE INTO THE DEALERSHIP. AFTER RESEARCHING THIS, I FOUND THAT THIS TRANSMISSION ISSUE IS EXTREMELY WIDESPREAD AMONG OWNERS OF THE 2008 BUICK ENCLAVE, BUT NEITHER NHTSA NOR GM IS MOVING ON INVESTIGATING AND SOLVING THIS PROBLEM. ALL PARTIES SEEM TO BE KICKING THE CAN DOWN THE ROAD UNTIL SOMEONE GETS SERIOUSLY INJURED AND THEN MAYBE SOMETHING WILL HAPPEN. ISSUE A RECALL NOW BEFORE IT IS TOO LATE !!! *TR

WHEN ACCELERATING I WAS JUST COASTING. I PUT IT IN PARK AND THEN BACK IN DRIVE AND WENT ABOUT A BLOCK THEN LOST ACCELERATION AGAIN. I HAD THE CAR TOWED TO THE DEALERSHIP. I WAS TOLD THE 3-5 CLUTCH FAILED. SOME METAL PIECES IN THE TRANSMISSION COME LOOSE. WHEN THE CAR COOLS DOWN THEY SETTLE AND THE GEAR MAY WORK. AS IT WARMS UP THEY GET IN THE WAY AGAIN AND THE GEARS STICK. I WAS TOLD I NEEDED A NEW TRANSMISSION OR A REBUILT ONE. I WAS TOLD THEY WOULD BE PUTTING IN ANOTHER 2008 TRANSMISSION BUT THAT THE PART THAT FAILED HAD BEEN CORRECTED. I ASKED THEM TO CONTACT GM TO SEE IF THEY WOULD COVER THE COST BUT THEY WOULD ONLY COVER HALF OF THE COST. I AM THANKFUL FOR THAT BUT I FEEL THIS SHOULD NOT HAVE HAPPENED TO A 2008 CAR WITH 96,000 MILES ON IT. I HAD BEEN ON THE EXPRESSWAY THE DAY PRIOR TO THIS HAPPENING AND THE VERY NEXT TIME I DROVE THE CAR THIS HAPPENED. IT COULD HAVE RESULTED IN AN ACCIDENT. SO I WAS WITHOUT MY CAR FOR EIGHT DAYS. *TR

PURCHASED VEHICLE END OF FEB 2014. PROBLEMS STARTED RIGHT AWAY. 3-13-14 REPLACED FRONT STRUTS, COMPLAINED ABOUT TRANS SHIFTS AND HEATER MOTOR WORKING PART TIME. DEALER SAID THEY COULD NOT DUPLICATE. 4-8-14 REPLACED BLOWER MOTOR AND PIGTAIL. 6-5-14 REPLACED AC EVAPORATOR OLD ONE WAS SHOT. 7-5-14 REPLACED TRANSMISSION,& WATER PUMP, & STEERING GEAR PINION SHAFT SEAL. NOW WE CURRENTLY HAVE CLEAR COAT PEALING AND WATER COMING IN ON THE DRIVERS SIDE FLOOR. *TR

IN 2012, MY 2008 BUICK ENCLAVE WAS RECALLED DUE TO A MALFUNCTION OF THE AIRBAG. THE RECALL NUMBER WAS #10085. THE VEHICLE WAS REPAIRED BY FERMAN BUICK ON 11/21/12 AND THE COST OF THE REPAIRS WAS COVERED UNDER THE RECALL. ON NOV 11, 2014, I TOOK THE VEHICLE TO FERMAN BUICK IN LUTZ FLORIDA BECAUSE THE PASSENGER SIDE AIRBAG WAS NOT PERFORMING PROPERLY AGAIN. THE DEALER INDICATED THE "PRESENT SENSOR PAD" WAS NOT FUNCTIONING CORRECTLY AND THAT IT WOULD NEED TO BE REPLACED AT THE COST OF OVER $900. I DO NOT FEEL THIS IS FAIR OR PROPER SINCE THE VEHICLE HAS PREVIOUSLY BEEN RECALLED FOR AIR BAG ISSUES AND BECAUSE GM IS CURRENTLY RECALLING THOUSANDS OF VEHICLES FOR KNOWN AIRBAG DEFECTS. *TR

2008 ENCLAVE DEVELOPED A CLUNKING NOISE WHEN TURNING A SLOW SPEEDS. TOOK TO DEALER WHO SAYS IT NEEDS A NEW RACK AND STRUTS. CAR HAD BEEN TOTALLY SERVICED IN JULY WITH NO ISSUES SEEN. I HAVE SEEN MANY REPORTS OF THESE PARTS FAILING ON THIS MODEL YEAR. *TR

ON PASSENGER SIDE, AIR BAG SENSOR DOES NOT DETECT A PASSENGER SITTING IN THE SEAT SO INDICATOR LIGHT ALWAYS SAYS "OFF" AND WILL TURN ON SOMETIMES, BUT MOST TIMES NOT TURN ON AT ALL. WE WERE CONCERNED THAT IN A CRASH, THE PASSENGER AIR BAG WOULD NOT DEPLOY AS IT THINKS NO ONE IS SEATED THERE. WE TOOK THE CAR TO BERGLUND CHEVROLET FOR REPAIR. THEY HAD TO REPLACE THE SENSOR AND PASSENGER SIDE SEAT CUSHION TO RESOLVE THE PROBLEM AND IT COST IN EXCESS OF $700. THIS SHOULD HAVE BEEN A RECALL AS I HAVE READ ON THIS WEBSITE THAT OTHERS HAD SIMILAR PROBLEMS WITH THEIR AIRBAG. THIS IS A FOLLOW UP TO OUR EARLIER COMPLAINT @10583156. *TR

CAR WAS NOT ACCELERATING PROPERLY AT LOW SPEEDS AND THE TRANSMISSION SEEMED TO BE SLIPPING WHEN DEPRESSING THE ACCELERATOR TO ACCELERATE AT HIGHWAY SPEEDS. WE TOOK IT TO THE DEALER AND THEY MENTIONED THAT 3-5-R CLUTCH HAD FAILED. THE CAR ONLY HAS ABOUT 85000 MILES. WE FEEL THIS IS A SAFETY ISSUE BASED ON RESEARCH THAT INDICATES THERE IS AN UNUSUALLY HIGH NUMBER OF FAILURES OF THIS PART, WHICH CAN CAUSE SUDDEN DECELERATIONS, NOT ENOUGH POWER TO ACCELERATE, OR FAILURE OF THE TRANSMISSION TO ENGAGE WHEN IN "PARK" CAUSING CARS TO ROLL. (OUR CAR HAD ISSUES WITH ACCELERATION.) WE FEEL LUCKY WE DID NOT HAVE A MAJOR INCIDENT. GM HAS NOT ACKNOWLEDGED THEY HAVE A WIDER PROBLEM AND SO FAR HAS REFUSED TO COVER THE TOTAL COST OF REPAIR. *TR