Page 5 of 11 · complaints 201–250 of 536

2008 Buick Enclave complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Electrical System
Filed Jan 29, 2016111,500 milesTX

MY VEHICLE WAS PURCHASE IN AUGUST OF 2014 AND I RECEIVED A LETTER A MONTH AGO SAYING TO BRING MY VEHICLE IN FOR SERVICE OF THE POWER LIFT GATE BECAUSE OF A RECALL. WELL ABOUT TWO TO THREE DAYS LATER I STARTED TO EXPERIENCE PROBLEMS WITH MY VEHICLE SUCH AS A POPPING SOUND WHEN YOU UNLOCK THE DOORS, OPEN THE DOORS, TURN ON SIGNAL LIGHT OR RADIO...I DON'T KNOW WHAT IT COULD BE BUT GM WANTS TO CHARGE ME $125 DOLLARS JUST TO LOOK AT IT WHEN I BELIEVE THEY MESSED IT UP BECAUSE MY LIFT GATE IS MAKING NOISES AS WELL AND DID I MENTION MY RADIO DOES NOT WORK NOR DOES THE SIGNAL WHEN I BACK UP WORK...

Exterior Lighting
Filed Jan 28, 201685,000 milesCO

I KEEP PUTTING NEW LIGHT BULB ON DRIVER SIDE BREAK LIGHTS NOT WORKING BLINKERS NOT WORKING. I PUT NEW FUSE IN NOT WORKING. THEN SOME DAYS IT WORKS BUT MOST DAYS DONT WORK.

Service Brakes
Filed Jan 28, 201685,000 milesCO

ALL MY TIRES KEEP GETTING LOW AND CHECK LIGHT ENGINE KEEPS SHOWING LOW TIRE PRESSURE. I TOOK IT IN TO THREE DIFFERENT TIRE PLACES THEY DONT KNOW WHAT THE PROBLEM IS. IM CONSTANTLY AIRING MY TIRES EVERYDAY FROM SUMMER THROUGHOUT WINTER AND ITS EXHAUSTING.

Seat Belts
Filed Jan 28, 201685,000 milesCO

THERE IS A BIG LEAK COMING FROM THE ROOF OR SIDE OF DOOR WAY..EVERYTIME I WASH CAR OR ITS RAINING I NOTICED LEAKING FROM SIDE FROM FRONT DRIVER SEAT ALL THE WAY BACK TO PASSENGER SIDE.

Air Bags
Filed Jan 23, 2016TX

THE PASSENGER AIRBAG SENSOR DOES NOT DETECT A PERSON SITTING DOWN. MOST OF THE TIME IT DOES NOT TURN ON EVEN WHEN AN ADULT IS SITTING ON THE SEAT.

Power Train
Filed Jan 18, 2016124,276 milesFL

WHILE TRAVELING ON A FLORIDA INTERSTATE AT EXPRESS WAY SPEEDS, THE TRANSMISSION JUST QUIT FUNCTIONING. I HAD JUST GONE OVER THE TOP OF A BRIDGE, LET UP ON THE THROTTLE, THAN PRESSED DOWN AGAIN TO MAINTAIN SPEED. THE ENGINE INCREASED RPM'S BUT I CONTINUED TO SLOW DOWN. THIS WAS WITH HEAVY TRAFFIC ON MY SIDE AND BEHIND ME. WHEN I FOUND ROOM ENOUGH TO PULL OVER, I HAD SLOWED CONSIDERABLY CAUSING TRAFFIC TO SWERVE AROUND ME AND CAUSED PANIC BRAKING ON THEIR PART. BUICK MOTOR HAS A NOTICE OUT SAYING THEY WILL REPAIR AT NO CHARGE FOR 10 YEARS, OR 120,000 MILES. I HAD 124,276 MILES AND THEY HAVE REFUSED TO REIMBURSE ME. I CONSIDER THIS FEATURE TO BE A SAFETY ISSUE, AS THERE COULD HAVE BEEN A VERY SERIOUS ACCIDENT BECAUSE I NO LONGER HAD ANY CONTROL IN ORDER TO GET OUT OF THE WAY. IF THIS WERE TO HAPPEN ON A MULTILANE EXPRESS WAY, AND YOU WERE IN ONE OF THE CENTER LANES WITH HEAVY TRAFFIC, THE RESULT COULD VERY EASILY BE ACCIDENT/DEATH. I BELIEVE BUICK SHOULD BE FORCED TO RECALL BEFORE SERIOUS THINGS HAPPEN. THEY SHOULD ALSO BE FORCED TO PAY FOR THOSE THAT HAVE ALREADY HAD THE WORK DONE.

Power Train
Filed Jan 15, 2016150,000 milesAR

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 75 MPH, THE IDLE TRANSMISSION WARNING LIGHT BEGAN TO ILLUMINATE AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT A FUEL ODOR EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WAVE PLATE ON THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND REMAINED INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE DID NOT MEET WARRANTY REQUIREMENTS; THEREFORE, THE REPAIR WOULD NOT BE COVERED BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Power Train
Filed Jan 8, 2016MS

MY CAR HAS LESS THAN 75K MILES ON IT AND BEEN MAITAINED VERY WELL! THE TRANSMISSION HAS GONE OUT AND I AM BEING TOLD THAT IT WILL COST 5K DOLLARS TO REPLACE DUE TO A WAVE PLATE ISSUE. WHAY HAS THIS NOT BEEN ADDRESSED WITH RECALL? IN ADDITION TO THAT THE STERRING HAS A TERRIBLE SOUND COMING FROM IT AND THIS IS NOT BEING DIAGNOSED RIGHT. ALL THE BUICK DEALERS WANT TO DO IS CHARGE FOR A REPAIR INSTEAD OF REALLY FIXING THE PROBLEM. I WOULD LIKE TO KNOW WHERE THE TRANSMISSION COMES FROM SO WHEN I HAVE TO SPEND MONEY I DO NOT HAVE ON A NEW TRANSMISSION I DON'T HAVE THE SAME ISSUE WITH SHOTTY CRAFSMANSHIP! I AM NOT EVER BUYING ANOTHER BUICK. I WILL ALSO ENCOURANGE ALL MY FREINDS TO STEER CLEAR OF THEM!

Engine
Filed Jan 7, 201678,000 milesTX

P0011 P0016 P0017 ARE SHOWING AS FAULTS , ALL CRANKSHAFT AND CAM SHAFT SENSORS REPLACED, DEALERSHIP SAYS NEEDS $5000 REPAIR FOR STRETCHED TIMING CHAIN. CAR RUNS FINE, NO SLACK IN TIMING CHAIN WE CANNOT GET A PASSED INSPECTION DUE TO FAULTY CODES. 78,000 MILES ON VEHICLE. THIS IS COMMON PROBLEM AND GM NEEDS TO ADDRESS.

Power Train
Filed Jan 4, 2016194,545 milesTN

THE CHECK ENGINE AND STABILITY TRACK WARNING INDICATORS ILLUMINATED THE VEHICLE LOST ACCELERATION FROM 50 MPH TO 10 MPH. THE VEHICLE WAS DRIVEN HOME. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSIS WAS THE THROTTLE BODY WAS DAMAGED AND NEEDED REPLACEMENT, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,545. BP

Unknown or OtherFire
Filed Dec 21, 201593,333 milesMI

WHILE DRIVING CAR CAUGHT FIRE

Electronic Stability Control (esc)
Filed Dec 14, 20155 milesMI

THE ELECTRONIC STABILITY CONTROL IS MALFUNCTIONING. EVERY TIME I TURN, THE STABILITY CONTROL DISPLAYS DIFFERENT MESSAGES THAT BRAKES ARE NO FUNCTIONING, STABILITY CONTROL, CHECK ENGINE, ETC.

Steering
Filed Nov 29, 2015TN

STEERING WHEEL SQUEAKING AND RUBBING ON SOMETHING WHEN TURNING? WHEN I TURN FROM SIDE TO SIDE I CAN FEEL A SLIGHT DRAG AND RUBBING/SQUEAKING NOISE. I WAS TOLD IT IS THE STEERING RACK. I HAVE BEEN DOING RESEARCH AND SEE COMPLAINTS OF THIS DATING BACK TO 2009. IF THEY KNOW THERE IS A PROBLEM WITH THIS WHY HAVE THEY NOT DONE A RECALL. THE REPAIR COST THAT WAS QUOTED IS HIGH OVER ONE THOUSAND DOLLARS. THERE IS ALSO THE THE SERVICE LIGHTS AND STALLIG THAT RESETS ITSELF ON THE BUICK ENCLAVE IT HAPPENS WHEN VEHECIL IS SITTING STILL THE DOORS LOCK AND UNLOCK AND THE LIGHTS FLASH AND THE CAR ENGINE MAKES A SOUND AND THE SERVICE ENGINE LIGHT COMES ON. WE HAVE TAKEN IT IN TWICE FOR THIS AND IT SEEMS TO RESET ITSELF BECAUSE DEALER DOES NOT FIND A PROBLEM.

Air Bags
Filed Nov 23, 2015FL

THE PPS MODULE KEEPS BREAKING EVERY 1.5 YEARS. THIS IS THE PASSENGER PRESENCE MODULE IN THE PASSENGER SEAT THAT GIVES INDICATION TO THE VEHICLE AS TO WHETHER THERE IS A PASSENGER OVER 100 POUNDS, AND TELLS THE VEHICLE WHETHER TO DEPLOY AIRBAGS. SINCE THE ORIGINAL PURCHASE, IT HAS BROKEN 3 MORE TIMES. IT WAS REPLACE TWICE UNDER WARRANTY, AND NOW IT HAS BROKEN AGAIN OUT OF WARRANTY AND RITCHEY CADILLAC TELLS ME THAT I HAVE TO PAY FOR IT. IT IS OVER $1000 TO FIX...EVERY YEAR AND HALF?? THE 'SERVICE AIR BAG' MESSAGE COMES ON, THE AIRBAG ICON COMES ON. IT BREAKS SO OFTEN THAT I DON'T TRUST IT AT ALL! CLEARLY THIS IS A PASSENGER SAFETY ISSUE, THAT IS NOT BEING PROPERLY ADDRESSED. THEY KEEP REPLACING THE ISSUE WITH A JUNK SOLUTION.

Engine
Filed Nov 15, 201586,000 milesOH

UNDER 100K MILES, TRANSMISSION WENT OUT. DEALERSHIP STATED, FAULTY WAVE WASHER AND SNAP RING. THIS CAUSED THE VEHICLE TO GO INTO A NEUTRAL POSITION AT 70 MILES/HR. ENGINE REVVED. LOST STEERING AND VEHICLE WOULD NOT ACCELERATE. HAD TO COAST TO THE SHOULDER DURING HEAVY TRAFFIC. GM STATED REPLACEMENT WOULD COST $4500 FOR NEW TRANSMISSION. DECLINED GM'S ESTIMATE AND WENT TO A DIFFERENT AUTO SHOP AND REBUILT THE TRANSMISSION. MECHANICS AT THE TRANSMISSION SHOP STATED THAT GM/BUICK WAS WELL AWARE OF THE FAULTY TRANSMISSION BUT THEY HAVE NOT RECALLED THESE FAULTY TRANSMISSIONS. AUTO SHOP STATED THE PART TO FIX THE TRANSMISSION ONLY COSTS $7. DIDN'T WANT TO GET A NEW GM TRANSMISSION AS IT MAY BE JUST AS FAULTY AS THE CURRENT TRANSMISSION THAT HAD THE PROBLEM. GM SHOULD BE HELD ACCOUNTABLE AND I EXPECT FULL REIMBURSEMENT FOR THE PAYMENT AND EMOTIONAL DISTRESS THIS PROBLEM HAS CAUSED ME.

Air Bags
Filed Nov 9, 2015PA

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT FOR MONTHS THE REAR LIFTGATE RANDOMLY FELL DOWN WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE:BODY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) AND THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. PARTS DISTRIBUTION DISCONNECT. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE REAR LIFTGATE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Structure › Body › Hatchback/Liftgate
Filed Nov 6, 201539,375 milesTX

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN UP AND STRUCK THE CONTACT IN THE BACK OF THE HEAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,375.

Electrical System
Filed Nov 2, 201595,000 milesAL

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO OPEN THE REAR HATCH DOOR BY PRESSING THE OPEN BUTTON ON THE FOBIK; HOWEVER, THE LIFTGATE FAILED TO OPEN. ON SEVERAL OCCASIONS, THE LIFTGATE FAILED TO CLOSE WHEN THE CLOSE BUTTON WAS PRESSED ON THE FOBIK. THE CONTACT HAD TO MANUALLY OPEN AND CLOSE THE LIFTGATE ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Unknown or Other
Filed Nov 1, 2015IA

WATER LEAKING INTO THE VEHICLE WHENEVER IT RAINS. THIS HAPPENS WHENEVER THE VEHICLE IS NOT IN MOTION. I HAVE REACHED OUT TO THE DEALERSHIP FOR REPAIRS SEVERAL TIMES BUT HAS NOT SOLVED THE PROBLEM. IT IS AFFECTING THE ELECTRICAL FUNCTIONALITY IN MY VEHICLE. DASH LIGHTS, RADIO FUNCTIONALITY ETC.

Air Bags
Filed Oct 29, 201588,239 milesNJ

MY CAR WAS STATIONARY SITTING IN MY DRIVEWAY AND ON SEPT. 1, 2015 I NOTICE THE FRONT PASSENGER SIDE WINDSHIELD WAS SHATTERED, UPON FURTHER INVESTIGATION THE AIRBAG PASSENGER SIDE AND ALONE BOTH SIDES OF THE CAR HAD DEPLORED.

Structure › Body › Hatchback/Liftgate1 injured
Filed Oct 29, 2015TX

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHEN THE REAR LIFTGATE WAS OPENED, IT CLOSED INDEPENDENTLY AND STRUCK THE CONTACT IN THE BACK. NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/15/16 *CN

Structure › Body › Hatchback/Liftgate
Filed Oct 28, 201597,000 milesOH

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE HAD DIFFICULTY OPENING AND OPENED INDEPENDENTLY ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Oct 20, 2015149,000 milesKY

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND THE CHECK ENGINE LIGHT ILLUMINATED. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO SWITCH GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WAVE PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.

Structure › Body › Hatchback/Liftgate
Filed Oct 20, 201574,965 milesAZ

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE PARKED, THE VEHICLE'S LIFTGATE WAS OPEN. THE CONTACT PLACED SOMETHING IN THE BACK OF THE VEHICLE AND THE LIFTGATE COLLAPSED AND STRUCK HIS BACK. THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,965. UPDATED 1/12/16 * CN

Structure › Body
Filed Oct 19, 2015100,000 milesOK

THE LIFTGATE IS BROKEN. THE HYDRAULICS SUPPORTING IT WILL NOT KEEP IT IN AN OPEN POSITION AND IT FALLS IF NOT HELD UP MANUALLY. IT ALSO ELECTRONICALLY MISFIRES AND WILL SHUT WITH THE LIFTGATE MOTOR AND CANNOT BE STOPPED. IT HAS CLOSED ON BOTH ME AND MY CHILD. IT IS EXTREMELY DANGEROUS AND I AM FRUSTRATED THAT IT HAS BEEN RECALLED WITH NO REPAIR DATE FORTHCOMING.

Steering
Filed Oct 14, 201572,000 milesIL

TURNING THE STEERING WHEEL AT LOW SPEEDS IS VERY HARD. I BOUGHT THIS 08 BUICK ENCLAVE FOR MY WIFE AND SHE HATES IT BECAUSE IS SO HARD TO GET OUT OF PARKING PLACES AND NOT TO MENTION IS A SAFETY ISSUE.

Structure › Body › Hatchback/Liftgate
Filed Oct 14, 2015100,000 milesOH

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHEN THE VEHICLE WAS PARKED AND THE LIFTGATE WAS OPENED, THE LIFTGATE INDEPENDENTLY FELL DOWN AND STRUCK THE CONTACT ON THE HEAD. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Structure › Body
Filed Oct 13, 2015FL

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), BUT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 13, 2015VA

I HAVE A 2008 BUICK ENCLAVE AND THE AIR BAG LIGHT CAME ON. I TOOK IT TO A MECHANIC TO CHECK IT OUT BUT HE SAID ITS A RECALL SO I TOOK IT TO BUICK DEALER TO GET IT FIXED. FIRST OF ALL THEY WEREN'T VERY WELCOMING BUT LONG STORY SHORT THEY SAID THAT ITS NOT A RECALL I HAVE TO PURCHASE THE ENTIRE MODULE WHICH WILL COST $1500 TO GET IT FIXED. I AM VERY CONFUSED. THEY SAID THE RECALL IS FOR PASSENGER SIDE PRESSURE SENSOR AND THEY ARE HAVING ME REPLACE THE ENTIRE PASSENGER SIDE AIRBAG MODULE.

Structure › Body › Hatchback/Liftgate
Filed Oct 8, 201576,127 milesGA

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN OPEN AND FORCIBLY CLOSED INDEPENDENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TOLD THE CONTACT THAT THERE WAS NO SCHEDULE FOR THE RELEASE OF THESE PARTS. THE FAILURE MILEAGE WAS 76,127. .....UPDATED 02/10/16 *BF THE CONSUMER STATED THE HATCHBACK NO LONGER STAYS UP. THE COMES CRASHING DOWN. *JS

Structure › Body › Hatchback/Liftgate
Filed Oct 7, 2015149,000 milesPA

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. UPON OPENING THE LIFTGATE, IT INTERMITTENTLY CLOSED AUTOMATICALLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.

Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Oct 7, 2015113,000 milesOH

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE ON THE VEHICLE WAS CONSTANTLY COLLAPSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

Fuel/Propulsion System
Filed Oct 6, 2015107,000 milesWI

THE THROTTLE BODY ON SEVERAL GM VEHICLES HAS FAILED. I WAS DRIVING MY CAR DOWN THE HIGHWAY WHEN THE TRACTION CONTROL LIGHT STARTED FLASHING, THEN THE ENGINE REDUCED POWER START LIGHT WENT ON, THEN THE CAR SPUTTERED, SLOWED DOWN AND WOULD NOT GO OVER 30 MPH. THIS COULD CAUSE AN ACCIDENT WHEN DRIVING AT A HIGH RATE OF SPEED, THE VEHICLE SLOWS DOWN QUICKLY AND YOU CANNOT GET POWER TO MOVE OVER 30. I HAVE RESEARCHED THIS AND IT IS A COMMON PROBLEM WITH GM VEHICLES.

Structure › Body
Filed Oct 6, 2015WI

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body › Hatchback/Liftgate
Filed Oct 2, 201560,000 milesAL

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. ON SEVERAL OCCASIONS, THE LIFTGATE FELL ON THE CONTACT'S HEAD. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 60,000.

Power Train
Filed Sep 30, 201583,000 milesAL

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO CHANGE GEARS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT CLUTCH WAVE PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Air Bags
Filed Sep 24, 2015PA

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Structure › Body › Hatchback/Liftgate
Filed Sep 22, 201570,000 milesNY

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE OPENING THE LIFTGATE, IT INADVERTENTLY CAME DOWN ON TOP OF THE CONTACT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Unknown or Other3 injured
Filed Sep 15, 2015100,000 milesCA

THE LIFT GATE WOULD NOT STAY OPEN. IT WOULD OPEN BUT THEN SUDDENLY JUST SLAM DOWN. THE LIFT GATE STRUTS WERE NOT WORKING PROPERLY. ON MANY OCCASIONS WHILE WE WERE UNLOADING GROCERIES, THE LIFT GATE CAME CRASHING DOWN ON MY FAMILIES HEADS. IT BEGAN THE SUMMER OF 2014. I ENDED UP TAKEN IT TO THE DEALER AND THEY REPLACED IT, HOWEVER, I HAD TO PAY FOR IT. I JUST NOW RECEIVED A RECALL NOTICE ON THE SAME PARTS SO I WILL BE TAKING IT BACK TO THE DEALER.

Steering
Filed Sep 4, 2015160,000 milesKY

WE WERE HAVING PROBLEMS WITH THE POWER STEERING WHINING AND A BACK TIRE LOCKING UP WHEN WE TURNED RIGHT. WE HAD THE WHEEL BEARINGS, POWER STEERING PUMP, STRUTS AND ROTORS REPLACED. THE MECHANIC CALLED AFTER ALL OF THIS WORK AND SAID IT WAS NOT SAFE TO DRIVE BECAUSE THE BACK TIRE KEPT LOCKING UP AND PUTTING HIM INTO A SKID WHILE HE WAS DRIVING DOWN THE ROAD AT DIFFERENT SPEEDS. WE THEN HAD TO HAVE A YAW SENSOR REPLACED. WE'VE ONLY HAD IT BACK FOR A DAY AND ARE HOPING THE PROBLEM IS FIXED BUT THIS IS A MAJOR SAFETY CONCERN. THE TECHNICIAN TOLD US THAT WHEN THE ORIGINAL POWER STEERING PUMP IS REPLACED THE ABS SYSTEM CAN'T KEEP UP WHICH LOCKS YOUR TIRES WHILE THE CAR IS IN MOTION.

Power Train
Filed Sep 1, 201578,841 milesFL

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE PAST 10 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FRACTURED WAVE PLATE IN THE TRANSMISSION. THE TRANSMISSION WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 78,841.

Power Train
Filed Aug 31, 2015140,000 milesSD

DRIVING AT INTERSTATE SPEEDS WITH CRUISE CONTROL ON, SET TO 80MPH. AFTER HITTING A RIDGE AT EDGE AT EDGE OF BRIDGE, THE VEHICLE SUDDENLY SHUTTERED CAUSING VEHICLE TO AUTOMATICALLY SHUT OFF CRUISE CONTROL AND DECELERATE QUICKLY. I WENT FROM GOING 80MPH TO 55MPH IN A SHORT AMOUNT OF TIME. AFTER TOUCHING THE GAS TO TRY TO MAINTAIN SPEEDS, CAR SUDDENLY SHIFTS INTO A NEUTRAL POSITION PUSHING ENGINE TO RED-LINE, THEN SHIFT INTO 5TH GEAR ROUGHLY. THE VEHICLE FROM THIS POINT ON, HAD ISSUES SHIFTING INTO 3RD AND 5TH GEARS. THIS CAR HAD ABSOLUTELY NO PRIOR ISSUES WITH THE TRANSMISSION PRIOR TO THIS DATE. I HAD THE CAR SERVICED AND COMPLETELY CHECKED OUT BY A MECHANIC FOR ANY MECHANICAL ISSUES A FEW DAYS PRIOR TO THIS TRIP. I TOOK IT TO THE DEALER, WHO FIXED TWO SEPARATE TRANSMISSION PLATES AND REPLACED THE TRANSMISSION MODULE. I WAS GUARANTEED BY THE REPAIR SHOP MANAGER THAT I WOULD HAVE NO FURTHER ISSUES WITH THE TRANSMISSION. LITTLE DID I KNOW, I SHOULD HAVE GOTTEN THAT CONVERSATION IN WRITING. I CONTINUED TO HAVE HARD SHIFTS AFTER THE REPAIR, ONLY TO BE TOLD THAT'S THE TRANSMISSION MODULE SENSING HOW I DROVE. LESS THAN ONE WEEK LATER, TRANSMISSION COMPLETELY FAILED, LEAVING MY WIFE STRANDED ON THE SIDE OF THE ROAD WITH THE VEHICLE UNABLE TO NOT SHIFT OUT OF 1ST GEAR, FORCING ME TO CALL A TOW TRUCK TO BRING IT TO BACK TO THE DEALERSHIP. NOW THEY ARE TELLING ME I HAVE TO REPLACED THE ENTIRE TRANSMISSION, ALL AT MY COST. AFTER PAYING FOR THE PLATES AND MODULE TO BE REPLACED LESS THAN A

Structure › Body › Hatchback/Liftgate
Filed Aug 31, 2015WI

I HAVE BEEN ALMOST SQUISHED SEVERAL TIMES BY MY DYSFUNCTIONAL LIFT GATE. IT DOES NOT STAY OPEN ON IT'S OWN ANYMORE. IT WILL COME SLAMMING DOWN WHETHER THERE IS SOMETHING IN IT'S WAY OR NOT. I FIND THIS VERY DANGEROUS AND WOULD LIKE IT FIXED ASAP. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Aug 24, 2015MN

2008 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR VEHICLE TRANSMISSION REPAIRS. *SMD THE CONSUMER STATED GM DENIED HER REQUEST FOR FINANCIAL SUPPORT. IN SPETEMBER 2014, THE TRANSMISSION WAS REPLACED DUE TO A WAVE PLATE DEFECT. THE CONSUMER RECEIVED A LETTER FROM GM STATING THEY WOULD OFFER FULL REIMBURSEMENT FOR VEHICLES THAT HAD THE REPAIR IF THEY WERE LESS THAN 10 YEARS OLD OR HAD LESS THAN 120,000 MILES AT THE TIME OF THE REPAIR. THE CONSUMER WAS DENIED, BECAUSE HER VEHICLE HAD A 122,000 MILES BY THE TIME SHE WAS ABLE TO AFFORD THE REPAIR. *JB

Power Train
Filed Aug 24, 2015163,350 milesMI

DRIVING DOWN THE ROAD AND THE VEHICLE STARTS REVVING. TRANSMISSIONS SLIPS AND THEN HOES OUT. VEHICLE WOULD NOT MOVE

Power Train
Filed Aug 18, 2015130,000 milesIA

THE TRANSMISSION SUDDENLY FAILED. UPON TAKING THIS TO BOTH A GM DEALERSHIP AS WELL AS A TRANSMISSION SPECIALIST IT WAS IDENTIFIED THAT AN INTERNAL CLIP FAILED RESULTING IN COMPLETE TRANSMISSION DAMAGE. IT IS MY OPINION, AS WELL AS THE OPINION OF BOTH MECHANICS, THAT THIS TRANSMISSION SHOULD NOT HAVE FAILED AT SUCH LOW MILES. THERE ARE MANY COMPLAINTS ON THE INTERNET REGARDING THIS SAME PREMATURE FAILURE.

Vehicle Speed Control
Filed Aug 17, 2015150,000 milesAR

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THE STABILITY TRACTION CONTROL WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT MENTIONED THAT EVERY TIME THE FAILURE RECURRED, THE VEHICLE WOULD DRASTICALLY DECELERATE MAKING IT EXTREMELY DIFFICULT TO OPERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON IN ORDER TO RESET THE COMPUTER. THE VEHICLE WAS ABLE TO RESTART EACH TIME BUT THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS TO BE TAKEN TO A DEALER TO INSPECT AND DIAGNOSE THE FAILURE. ALSO, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND WAS WAITING ON THE PERMANENT REMEDY AND PART TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

EngineFire
Filed Aug 13, 2015FL

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE AIR VENTS IN THE VEHICLE. THE CONTACT PULLED OVER AND UPON FURTHER INSPECTION, NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags1 injured
Filed Aug 10, 201566,400 milesTX

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS A LOUD BANG AS THE SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE REAR PASSENGER SUSTAINED A LACERATION ON THE NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,400.

Steering
Filed Aug 4, 201574,000 milesPA

TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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