FAX FM WILLIAM A. ARANEO (NJ) REQUEST REIMBURSEMENT FOR REPAIRS RELATED TO A RECALL OF THE INTAKE MANIFOLD ON HIS BUICK AUTOMOBILE. *MR *SCC *JB
1999 Buick Century complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
THE VEHICLE EXPERIENCED PREMATURE FAILURE OF THE INTAKE MANIFOLD. *NLM
WHILE DRIVING DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. TOOK THE VEHICLE TO THE GAS STATION. MECHANIC INFORMED CONSUMER THAT THE WHEEL BEARINGS FAILED.*AK
PROBLEM WITH POWER STEERING RACK ON 1999 BUICK CENTURY.*MR THE VEHICLE'S POWER STEERING RACK FAILED AND AS A RESULT THE VEHICLE WAS DIFFICULT TO STEER. THE CONSUMER READ AN ARTICLE WHICH STATED THAT SOME GM VEHICLES WERE UNDER INVESTIGATION FOR DEFECTIVE STEERING. THE CONSUMER BELIEVES 1999 BUICK CENTURIES SHOULD ALSO BE INCLUDED IN THE INVESTIGATION. *NLM
1999 BUICK CENTURY, BOUGHT NEW, CURRENTLY HAS 22,000 MILES. FIRST FAILURE OCCURRED AT APPROXIMATELY 19,000 MILES. PASSENGER SIDE WINDOW STOPPED FUNCTIONING DUE TO WORN OUT PLASTIC GRASP. DEALER EXPLAINED THAT IS A COMMON PROBLEM BUT HAS NEVER BEEN RECALLED. 400 DOLLARS TO FIX!! NOW THE OTHER 3 WINDOWS HAVE THE SAME PROBLEM. DEALER WANTS 1200 DOLLARS TO PUT IN THE SAME PLASTIC GRAPS!!!! HELP. *LA
DEALER REPLACED FUEL PUMP AT 31000 MILES. THE CONSUMER STATED THAT THE VEHICLE WAS RUNNING WITHOUT A WARRANTY. *AK THE VEHICLE WOULD NOT START DUE TO A FAULTY FUEL PUMP. *TS *SCC *JB
INTAKE MANIFOLD GASKET HAS A LEAKING COOLANT. THE CAR WAS STRANDED ON THE SIDE OF A BUSY DIVIDED FOUR LANE HIGHWAY WHILE WAITING FOR A TOW TRUCK; TWICE. *LA
I PULLED INTO A PARKING SPACE ON A SLIGHT INCLINE AND WAS JUST RELEASING THE BRAKE PEDAL TO MOVE FORWARD WHEN THE CAR LUNGED VIOLENTLY FORWARD AS IF THE GAS PEDAL WAS TO THE FLOOR. THERE WAS NOT ENOUGH TIME TO DO ANY THING EXPECT A REFLEX TO TURN THE WHEEL TO AVOID HITTING THE BUILDING HEAD-ON. THE CAR SCRAPED THE SIDE OF THE BUILDING ONLY STOPPING WHEN IT HIT A VAN. AFTER THE CAR STOPPED MOVING, I PUT IT IN PARK AND TURNED OFF THE IGINITION. THE IMPACT WAS NOT STRONG ENOUGH TO DEPLOY THE AIR BAGS. MY FEET WERE NOT ON THE BRAKE OR GAS WHEN THIS OCCURRED. MY SON-IN-LAW WENT TO YOUR SITE TO SEE IF THERE WAS A RECORD OF THIS HAPPENING BEFORE AND THERE WAS ALMOST AN EXACT DESCRIPTION ON A PREVIOUS INCIDENT. *LA
PAINT IS PEELING AROUND THE WHEEL WELLS AND THE LOWER PANEL, IT LOOKS LIKE THERE IS NO PRIMER FOR THE PAINT TO STICK TO.
MY 1999 BUICK CENTURY HAS A STEERING PROBLEM, MY LOCAL DEALER (DEWEY GRIFFIN) TOLD ME SO WHAT! THAT''S JUST THE WAY IT IS! I WON'T LET MY WIFE DRIVE IT ON THE FREEWAY OR LEAVE TOWN BECAUSE I FEEL IT'S UNSAFE.
DEALER REPLACED INTAKE MANIFOLD GASKET. CONSUMER STATED IT WAS PREMATURE TO REPLACE THE MANIFOLD. *AK WHEN THE CONSUMERS FIRST PURCHASED THE USED VEHICLE, DEX-COOL NEEDED TO BE ADDED EVERY 2-3,000 MILES. AFTER A YEAR, THE CONSUMER WAS ADDING DEX-COOL EVERY 2 DAYS. CONSUMER THEN NOTICED PINK GUNK IN THE DEX-COOL. VEHICLE WAS TAKEN TO THE DEALER AND THEY COULDN'T DETERMINE WHY THIS HAPPENED AND WHERE IT CAME FROM. THEY WERE INFORMED THE INTAKE MANIFOLD NEEDED TO BE REPLACED AND THE VEHICLE NEEDED A COMPLETE FLUSH. WHEN THE CONSUMER RECEIVED THE VEHICLE FROM THE DEALER, THEY NOTICED A LOT OF PINK GUNK STILL IN THE RESERVE JUG. *PH
COOLING SYSTEM FULL OF GUNK, USES DEX*COOL. OVERHEATING, LEAKING COOLANT, CONSTANTLY REFILLING. MECHANIC ADVISED DEX-COOL IS THE PROBLEM, AS DETERIORATES GASKETS. REPLACED INTAKE MANIFOLD GASKET FOR $650. IF PROBLEM CONTINUES, MAY NEED TO REPLACE HEAD GASKET AS WELL. PROBLEM IS THIS IS THE RECOMMENDED COOLANT FOR THIS CAR. HAVE SPENT MUCH MONEY FLUSHING AND REFILLING SYSTEM, BEFORE FINDING OUT THAT THE COOLANT IS THE PROBLEM.*AK
ENGINE FAILED PREMATURELY, VEHICLE HAD BEEN REPAIRED TWICE IN ONE YEAR.*AK
ANTI LOCK BRAKING SYSTEM HEATS UP, THE BRAKE LINE HEATS AND MELTS, CAUSING THE NO FLUID TO BRAKING SYSTEM. BRAKES ARE NOW DAMAGED TO POINT OF TOTAL REPLACEMENT AT A COST OF APPROX. $1,000.00. *AK
UNSURE IF THIS IS AN ACTUAL SAFETY PROBLEM BUT IT RELATES TO TRANSMISSION PROBLEMS FOR OUR 1999 BUICK CENTURY. SINCE THE PROBLEM COULD RENDER THE CAR UNABLE TO MOVE AT ANY TIME, I WOULD CLASSIFY IT AS A SAFETY PROBLEM. OUR SERVICE ENGINE LIGHT CAME ON A FEW MILES BACK. WE CHECKED EVERYTHING WE COULD AND FINALLY HAD THE PROBLEM DIAGNOSED. WE WERE TOLD THAT THE SERVICE CODE MEANT THAT A TRANSMISSION COMPONENT WAS SLIPPING. I FIND THAT VERY TROUBLING SINCE THE CAR HAS ONLY 44,011 MILES. WE WERE ALSO TOLD BY THE SAME SERVICE CENTER THAT A 2000 BUICK CENTURY THAT HAD 45,000 MILES HAD THE SAME PROBLEM ONLY THE DAY BEFORE. IS THERE AN ON-GOING INVESTIGATION INTO THIS PROBLEM? SHOULD THERE BE?
CONSUMER STATES 3 OF THE 4 WINDOW MECHANISMS BROKE WITHIN A MONTH OF EACH OTHER. THE WINDOWS WERE STUCK IN THE DOWN POSITION. CONSUMER PAID $700.00 IN REPAIRS. *AK *CB *JB
NHTSA# 99-V-356-000 VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES DO NOT CONFORM TO THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE VERTICAL HEAD LAMP ADJUSTING DEVICE MAY NOT BE CALIBRATED PROPERLY. CONSUMER HAS THE SAME PROBLEM. HOWEVER THIS VEHICLE WAS NOT RECALLED DUE TO THE VIN. *AK
FRONT RIGHT WHEELS OF BUICK CENTURY MAKE A CLUNKING NOISE WHEN MAKING RIGHT TURN.HAD FRONT STRUT E3850 ALSO 22064745 W-STRUT & 908554 BEARING REPLACED UNDER WARRANTY. NOISE AGAIN DEVELOPED SHORTLY AFTER. I NOTIFIED BUICK IN THEIR SERVICE QUESTIONAIRE THAT NOISE WAS BACK AND I WAS NOT SATISFIED .REGAN BUICK SERVICE STATES THEY WILL HAVE TO CHARGE ME TO FIX IT AGAIN AS WARRANTY IS UP. SERVICE STATION SAYS SAME PROBLEM IN OTHER CARS OF SAME MAKE AND MODEL AND IS A DEFECT. *AK
THE VEHICLE OVERHEATED BECAUSE ONE OF THE ENGINE GASKETS BECAME UNSEALED AND LEAKED COOLANT. THIS FAILURE WAS NOT RECALLED BECAUSE THE MANUFACTURER DIDN'T SEE THE PROBLEM AS A SAFETY ISSUE. *AK *CB *NLM
AIR BAG LIGHT STAYS ON. DEALER NOTIFIED. *AK
THE REAR POWER WINDOWS MOTOR FAILED WHICH CAUSED THE WINDOW TO BE INOPERATIVE. *JB
MY COMPLAINT IS ON MY 1999 BUICK CENTURY. DECEMBER OF 2002 I TOOK MY CAR TO MY MECHANIC BECAUSE IT WAS LEAKING DEX-COOL COOLANT. MY MECHANIC INFORMED ME IT WAS THE INTAKE MANIFOLD GASKET AND IT WOULD COST AROUND $440.00. MY CAR ONLY HAD 59,000 MILES ON IT AND WAS ONLY THREE YEARS OLD. THIS SHOULDN'T HAVE HAPPENED. VERY POOR JOB OF QUALITY IN THIS AREA BY GENERAL MOTORS/. *JB
CONSUMER WAS UNABLE TO SEE OUT OF THE WINDSHIELD.*JB VEHICLE'S WINDSHIELD BUILDS UP A FILM MAKING IT HARD FOR THE DRIVER TO SEE OUT OF.*MR
THE VEHICLE STALLED, THE DEALER ATTEMPTED TO FIX THE PROBLEM ON SEVERAL OCCASIONS.*JB
POWER WINDOWS FAIL AND WILL "GO DOWN" WHILE DRIVING WITH NO WARNING. UNABLE TO CLOSE THE WINDOWS AS THEY ARE "OFF THE TRACK". THIS THE 4TH WINDOW THIS HAS HAPPENED TO. THE 3RD HAPPENED 4 DAYS PRIOR TO THE 4TH. THE 1ST AND 2ND HAPPENED SEVERAL MONTHS BEFORE. REPAIRS ARE OVER $425.00 PER WINDW. I HAD BEEN INFORMED THEY ARE NOT COVERED UNDER THE EXTENDED WARRANTY I HAD PURCHASED. AT THIS TIME ALL 4 WINDOW HAVE FAILED. TWO HAVE BEEN REPAIRED AT MY COST. THE OTHER TWO I AM NOT ABLE TO REPAIR AT THIS TIME DUE TO THE EXPENSE.
THE VEHICLE WAS AT A STOP, WHEN IT SUDDENLY ACCELERATED AND REAR ENDED ANOTHER VEHICLE. *JB
INTAKE MANIFOLD GASKET (LOWER) FAILURE
THE TIRES WERE REMOVED DUE TO CRACKING IN THE SIDEWALLS. THE TIRES WERE DRY ROTTED. TIRES ARE GENERAL AMERI G4S. *JG
WHILE DRIVING THE VEHICLE BEGAN TO OVERHEAT AND EVENTUALLY THE ENGINE SEIZED. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM *DT
CONSUMER EXPERIENCES POOR VISIBILITY THROUGH WINDSHIELD ,ESPECIALLY AT NIGHT TIME AND DURING RAIN. WHEN HEADLIGHTS SHINE ONTO WINDSHIELD VIEW BECOMES OPAQUE , AND CONSUMER CAN OT SEE CENTER OR EDGE LINES ON THE ROAD. TS....*AK
THE FRONT AND REAR DRIVER SIDE REGULATOR CABLE SNAPPED. PH SCC
CONSUMER STATED THAT VEHICLE HAS HEADLIGHT SENSORS WHICH AUTOMATICALLY TURN ON LIGHTS WHEN IT BECOMES DUSK. WHILE DRIVING AT NIGHT THE LIGHTS INTERMITTENLY CUT THEMSELVES ON AND OFF WITHOUT WARNING. THE MANUAL HEADLIGHT SWITCH WOULD NOT CORRECT PROBLEM. CONSUMER CONTACT MANUFACTURER WHO ADVISED THAT MANUAL SWITCH WILL NOT OVERRIDE LIGHT SENSOR. TS
CONSUMER STATES THAT COOLANT LEAKED AND SPEWED ALL OVER THE TOP OF ENGINE CAUSING MAJOR ENGINE FAILURE. TS
I NOTICED SMOKE FROM THE HOOD LAST MONTH AND CALLED A MECHANIC OUT TO CHECK ALL THE HOSES. I TOOK IT TO THE ORIGINAL DEALERSHIP WHERE I PURCHASED THE CAR. THERE FINDING WAS THAT THEY FOUND COOLANT LEAKING FROM THE LOWER INTAKE GASKET. I COULD NOT GET THE REPAIR DONE BECAUSE OF TWO REASONS. THIS IS MY ONLY FORM OF TRANSPORTATION AND MONEY IS SCARCE SINCE I AM A FULL TIME COLLEGE STUDENT AND MOTHER. I HAVE HAD MANY GM CARS WITH OVER 100,000 CARS BEFORE THAT NEVER HAD THIS PROBLEM. I VOICED MY FRUSTATIONS TO THE MANUFACTUER, WHO JUST SIMPLY STATED TOUGH LUCK. THE DEALERSHIP REFUSED TO GIVE ME AN EXTENDED WARRANTY ABOVE THE INTIAL MANUFACTURING WARRANTY. THE ENGINE HAS LESS THAN 60,000 MILES AND A MAJOR COMPONENT ALREADY NEEDS TO BE REPLACED. IT DOES NOT MATTER IF I WAS THE ORIGINAL OWNER OR NOT. I CAN BE A FUTURE BUICK OWNER, BUT AFTER THIS WHOLE SITUATION I AM GOING FOREIGN. DT
SAME INCIDENT AS ODI ID 8012684. ALL THE HOSES WERE CHECKED PRIOR TO CONTACTING THE DEALER. DT
DRIVER AND REAR DRIVER SIDE POWER WINDOWS CEASED TO OPERATE. *YH PLEASE REFER TO ATTACHED COPY OF THE LETTER SENT 10/11/2002 WHICH SETS OUT INFORMATION ABOUT TWO PREVIOUS POWER WINDOW FAILURES ON THE ABOVE IDENTIFIED VEHICLE. BOTH OF THEM HAD TO BE REPLACED AT #391.87. AND SURELY A THIRD POWER WINDOW FAILED IT IS OBVIOUSLY A PRODUCT FAILURE AND MATTERS NEED TO BE RESOLVED. *CB
CONSUMER DISCOVERED CRACKS IN THE SIDEWALL OF THE TIRES DUE TO THEM BEING DRY ROTTED, ALL 4 TIRES WERE REPLACED. THE UPPER STRUT MOUNT WAS LUBRICATED, THE BLOWER RESISTOR IN THE AIR CONDITION WAS REPLACED, THE CARPET WAS REPLACED, AND THERE WAS A WIND NOISE COMING FROM THE DRIVER SIDE WINDOW.TS *JB
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE LEFT REAR WHEEL BEARING BROKE CAUSING A LOUD NOISE AND THE TIRE TO WOBBLE AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. NLM
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE LEFT REAR WHEEL BEARING BROKE CAUSING A LOUD NOISE AND THE TIRE TO WOBBLE AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. NLM
CONSUMER'S VEHICLE SWERVED TO MISS A DEER AND RAN OFF THE ROAD. FRONT END WAS SMASHED IN ABOUT 2 FEET. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED SOME BRUISES.*AK
VEHICLE WAS OVERHEATING WHILE DRIVING. WAS TAKEN TO A MECHANIC WHO STATED THAT ANTI FREEZE WAS GUNKED UP AND RADIATOR NEEDED TO BE FLUSHED. THE CONSUMER HAD A MECHANIC FLUSH THE RADIATOR WITH THE SAME TYPE OF FLUID (DEXCOOL) ON JUNE 15, 2002, CONSUMER WENT ON A TRIP THEN NOTICED LOW COOLANT LIGHT CAME ON, THE ANTIFREEZE WAS CHECKED AND IT WAS AGAIN FULL OF GUNK, LATER THAT NIGHT THE CAR WAS CHECK AND IT WAS OBSERVED THAT ANTIFREEZE WAS LEAKING FROM THE HEAD GASKET. ORIGINAL COOLANT WAS USED, DEXCOOL BRAND, THE CONSUMER BELIEVES THAT THE DEXCOOL ANTIFREEZE MAY BE THE PROBLEM.*AK *NLM
THERE IS A TAPPING NOISE COMING FROM MOTOR. DEALER HAS BEEN CONTACTED. *AK CONSUMER STATED THE SERVICE ENGINE LIGHT COMES ON, CONSUMER TOOK THE VEHICLE TO THE DEALER. BUT THE DEALER REFUSED TO FIX THE PROBLEM. *YH
WHILE DRIVING 30-35 MPH IN A 1999 BUICK CENTURY, THE RIGHT REAR TIRE HAD A FLAT BECAUSE OF A NAIL, ALSO NOTICED A DEEP SPLIT ON SIDEWALL. ORIGINAL EQUIPMENT, TIRE SIZE 205/70R15, AND DOT# A3MOD81099. GENERAL DEALER WAS CONTACTED. *AK THE INSIDE SEAM FAILURE RAN UP BOTH SIDES OF THE SIDEWALL. THE OTHER TIRES WERE INSPECTED AND WERE FOUND TO HAVE THE SAME SIDEWALL FAILURE. ALL TIRES WERE REPLACED AND CARRIED THE SAME DOT NUMBER AS STATED ABOVE. *JG
WHILE DRIVING VEHICLE AND APPLYING ON BRAKES VEHICLE WOULD VIBRATE. DEALER HAS STATED THAT ROTORS WERE BAD AND NEEDED TO BE REPLACED. HOWEVER, CONSUMER STATED VEHICLE WAS NOT DRIVEN AS MUCH. DEALER LOANED CONSUMER SAME VEHICLE, ONLY A 1993. CONSUMER STATED, WHILE DRIVING THE LOANER, APPLIED ON BRAKES AND PROBLEM WAS STILL OCCURRING.*AK
OWNER IS HAVING DIFFICULTIES DRIVING AT NIGHT DUE TO PROBLEMS OF HEADLIGHTS ILLUMINATING AT IMPROPER ANGLE AS NOTED BY RECALL 01V286000.; NO SERVICE BY DEALERSHIP WAS BEING RENDERED.*AK
WHILE DRIVING, THE VIBRATION OF THE VEHICLE CAUSES THE HEADREST TO RISE. DEALER HAS SEEN SEVEN TIMES AND HAS REPLACED THE HEADREST. PROBLEM STILL EXIST.*JB CONSUMER ADDS HEAD REST RISES AUTOMATICALLY WHILE DRIVING AT 65 MPH. *TT
HEATED, MONOCHROMATIC GLASS ON MIRROR TURNED DARK YELLOW .*AK
WHEN STARTING VEHICLE THE GEAR SELECTOR LIGHT COMES ON BUT WHEN VEHICLE IS IN MOTION THE LIGHT GOES OFF AND STAYS OFF FOR LONG PERIODS OF TIME. CAN'T SEE WHAT GEAR VEHICLE IS IN. THIS HAPPENS INTERMITTENLY. DEALER CONTACTED PLEASE ADD VIN#. NLM
THE CAR HAD A FLAT AND WAS BEING CHANGED IN A DRIVE WAY ON A FLAT SURFACE WITH THE JACK THAT CAME WITH THE CAR. ONCE THE CAR WAS JACKED UP AND THE TIRE REMOVED THE JACK BROKE AND THE FRONT END FELL DOWN, NO ONE WAS HURT, BUT SOMEONE CHANGING THE FLAT COULD VERY WELL HAVE BEEN HURT OR KILLED WHEN THE CAR WENT DOWN.*AK
ENGINE IS KNOCKING WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, IT WAS DETERMINED THAT ENGINE NEEDED TO BE REPLACED. PROVIDE FURTHER INFORMATION.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Buick Century → · Every Century year → · How the figures are calculated →