I HAVE RECEIVED AN ENGINE CODE 4BCC " PASSIVE TANK FILL SENSOR" FOR MY 2011 BMW X5D. THIS IS IN THE THE EMISSION SYSTEM DEF TANK. THIS APPEARS FROM MY RESEARCH THAT IT IS A FREQUENT PROBLEM.
2011 BMW X5 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
UPON STARTING MY CAR AT A FRIEND'S HOUSE, I HEARD A BRIEF ELECTRICAL BUZZING NOISE THAT THEN STOPPED. IT SOUNDED LIKE THE RADIATOR FAN, BUT THE FAN WASN'T MOVING. I DROVE MY CAR APPROXIMATELY 15 MILES HOME AND PARKED IT. ABOUT 2.5 HOURS LATER, FROM INSIDE MY HOME, I HEARD THE SOUND OF WHAT SEEMED TO BE A SMALL EXPLOSION. I LOOKED OUTSIDE AND MY CAR'S ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. IT HAD PARKED, UNUSED WITH THE MOTOR OFF FOR MORE THAN TWO HOURS ON A COOL DAY WITH TEMPERATURES IN THE 40S WITH NO WARNING INDICATORS LIGHTS OR MESSAGES. I LATER LEARNED BMW HAD ISSUED A RECALL FOR ELECTRICAL FIRES, HOWEVER, I NEVER RECEIVEDA RECALL NOTICE. PRESS REPORTS NOTE THAT MORE THAN 90 SUCH FIRES HAVE BEEN REPORTED TO YOUR AGENCY, AND I CAN STILL FIND NO DOCUMENTATION ON YOUR WEBSITE OF THIS PROBLEM.
I HAVE AN 2011 X5 DIESEL. I GOT ENGINE LIGHT ON BECAUSE OF PASSIVE TANK PROBLEM. I LOVE THE CAR BUT THIS CAR HAS SO MANY SES LIGHTS AFTER I GOT IT. I FIXED ACTIVE TANK OUT OF MY OWN POCKET BEFORE THEY HAD EXTEND WARRANTY FOR ACTIVE TANK. ITS LIGHTS ON AGAIN AND THIS TIME UNDER COVERED. BUT AFTER COUPLE OF MONTH THE PASSIVE TANK GOT PROBLEM. I CALLED BMW BUT THEY SAID IT'S NOT COVERED. IT'S $3000 AGAIN. I TALKED TO DEALER, DEALER SAID IT WILL NOT EFFECT MY DRIVE BECAUSE IT'S A BACK UP TANK (ONLY BE USED IF ACTIVE TANK BROKE) BUT IT WON'T PASS EMISSION TEST. I AM REALLY FRUSTRATED WITH THIS SES LIGHT ON AND I DID LOTS OF RESEARCH ABOUT PASSIVE TANK. LOTS OF PEOPLE HAD SAME PROBLEM AND SOME GOT COVERED BY BMW. I TRIED TO COMMUNICATE WITH BMW ABOUT THE SCR TANK. PASSIVE TANK IS THE SAME COMPONENT AS ACTIVE TANK AND IT'S BACK UP TANK. YOU ALREADY KNOW THESE TANKS HAVE PROBLEM WHY COVER ONLY ONE AND LET COSTUMER PAY THE OTHER ONE. AND WHY SOME COVERED SOME DON'T? THIS IS REALLY NOT FAIR AND I CAN'T PASS EMISSION TEST WITHOUT FIXING THIS ENGINE LIGHT ON. IT'S ALSO REALLY BOTHER'S ME (ENGINE LIGHT ON) WHEN I DRIVE MY CAR EVERY DAY WITH MY KIDS AND DON'T KNOW IT THERE IS ANY OTHER PROBLEM EXCEPT PASSIVE TANK. PLEASE HELP ME ON ANYWAY YOU CAN. THANK YOU SO MUCH FOR YOUR TIME!
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL RUMBLING AND BANGING NOISE. THE EMERGENCY POWER DOWN PULL OVER MESSAGE WAS DISPLAYED. THERE WAS OIL EMERGING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO BMW OF WYOMING VALLEY (1470 HIGHWAY 315, WILKES-BARRE, PA 18702, (570) 338-6955) WHERE IT WAS DIAGNOSED THAT THERE WAS A TRANSMISSION EXPLOSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS INVALID.
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE SHOOK HARD WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED AT ANY SPEED. THERE WAS ALSO A SLIGHT VIBRATION IN THE REAR OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO BMW GLOBAL IMPORTS (500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853) WHERE IT WAS DIAGNOSED THAT A NEW TRANSFER CASE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 116,000.
VANOS BOLTS ON EXHAUST CAM SHEARED OFF WHILE DRIVING AT HWY SPEEDS RESULTING IN ENGINE MALFUNCTION, REDUCED POWER TO A NO START CONDITION. THE RECALL FOR THIS EXACT BOLT ISSUE WAS DONE AT 86K MILES, AND NOW 70K MILES LATER THE ISSUE OCCURED ANYWAY. BMW WILL NOT COVER AS THE REPLACED PART ONLY HAD A 2 YEAR WARRANTY.
ME AND MY KIDS WERE DRIVING OUR 2011 BMW X5, WE WENT TO A FULL STOP ON THE FREEWAY, A SEMI WAS DRIVING TOO FAST BEHIND US, THE SEMI WAS ON ITS WAY TO CRUSHING ME AND MY THREE DAUGHTERS IN THE CAR. WE TRIED TO MOVE OUT OF ITS WAY AND CRASHED IN THE CAR INFRONT OF US AS THERE WAS NO PLACE TO GO. THE ONE SECOND DECISION WAS THE TOUGHEST DECISION I HAD TO TAKE IN MY LIFE, EITHER THE SEMI IS GOING TO KILL US ALL I I CAN CRASH IN THE CAR FRONT OF US TO AVOID DEATH, WE WERE RELYING ON THE AIRBAG TO SAVE OUR LIFE, THE AIRBAG DIDN'T DEPLOY, ACCIDENT OCCURRED ON JULY 17TH. THANKFULLY THE AIRBAG DID NOT DEPLOY OR WE WOULD'VE BEEN ALL DEAD FROM THE DEFECTIVE BMW AIRBAG, YESTERDAY (JULY 31ST) WE RECEIVED A LETTER FROM THE DMV THAT WE NEED TO CONTACT BMW TO REPLACE THE DEFECTIVE AIRBAG. WHAT IF THE AIRBAG DEPLOYED THAT DAY? HOW MUCH IS A HUMAN LIFE WORTH? WE PURCHASED A BMW TO PROTECT US DURING AN ACCIDENT AND WE FEEL CHEATED. WE WOULD'VE ALL LOST OUR LIVES. THE CAR HAS BEEN TOWED AND SITTING IN OUR DEIVEWAY. IT'S INOPERABLE AND THE AIRBAG HASN'T DEPLOYED. WE ARE SCARED TO EVEN GO INSIDE THE CAR TO GRAB OUR THINGS BECAUSE WE DON'T WANT THE AIRBAG TO DEPLOY. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS. IMMEDIATELY. MY DAUGHTERS ARE SCARED TO RIDE INSIDE A CAR, AND I'M SCARED TO DRIVE AGAIN. THERE HAS BEEN 24 REPORTED DEATHS FROM TAKATA, WE COULD'VE BEEN NUMBER 29.
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTED TO ACCELERATE, "ENGINE MALFUNCTION REDUCE POWER" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE LOST ACCELERATION. THE CONTACT DROVE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. THE VEHICLE FAILED TO RESTART AND WHITE SMOKE EMERGED FROM THE TAIL PIPES. THE VEHICLE FINALLY RESTARTED AND WAS DRIVEN HOME. THE VEHICLE WAS TOWED TO BMW OF TEMPLE (6006 S GENERAL DRIVE, TEMPLE, TX 76502), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,900.
TL* THE CONTACT OWNS A 2011 BMW X5. APPROXIMATELY TEN MINUTES AFTER THE CONTACT PARKED THE VEHICLE IN THE GARAGE, THE FIRE ALARM ACTIVATED. AFTER RETURNING TO THE GARAGE, THE CONTACT NOTICED FLAMES AND SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO A DEALER (BMW 6655 COLISEUM BLVD, ALEXANDRIA, LA 71303 (318) 445-6678) TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V017000 (AIR BAGS). AFTER THE RECALL REMEDY WAS PERFORMED, THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE HOWEVER THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ALONG WITH A NOTE FROM THE DEALER INDICATING THAT THE ENGINE WAS AT A 50% CAPACITY AND THAT THE VEHICLE NEEDED TO BE RETURNED AT THE DEALER. THE CONTACT CALLED THE SAME DEALER WHEN IT WAS INFORMED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED UNDER AN EXTENDED WARRANTY BUT AFTER CALLING ON A LATER TIME THE DEALER THEN INFORMED THE CONTACT THAT THEY WOULD BE RESPONSIBLE FOR THE COST OF REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD INVESTIGATE THE ISSUE HOWEVER THEN DECLINED TO COVER ANY REPAIR COSTS. THE FAILURE MILEAGE WAS 107,000.
THE VEHICLES OIL WAS CHANGE AT THE BMW MECHANIC. SHORTLY AFTER DRIVING AWAY, THE ENGINE STARTED TO MALFUNCTION. RETURNED VEHICLE AND THEY STATED THAT THE VANOS WERE DAMAGE AND NEEDED TO BE REPLACED. THIS WAS A PREVIOUS ISSUE FOR THE BMW VANOS SYSTEMS AND THERE DECISION WAS TO EXTEND THE WARRANTY ANOTHER 10 YEARS. I HAVE NOT RECEIVED SUCH LETTER STATING THIS AND THE BMW FACILITY WANTS TO CHARGE ME.
AFTER RECEIVING AN OIL CHANGE, THE CHECK ENGINE LIGHT CAME ON CODE 88624 WHICH CAUSED THE ENGINE TO LOOSE POWER. AFTER INSPECTION THE FAULT WAS FOR EXHAUST CAMSHAFT STUCK WHICH IS AN ERROR DUE TO THE TIMING/VANOS SYSTEM. NO VISIBLE DAMAGES WHERE FOUND TO THE CAMSHAFT SOLENOIDS THAT ARE ACCESSIBLE. PLEASE ADVISE IF THERE ARE ANY OTHER ISSUES WITH CONSUMERS FOR THESE PROBLEMS, THANK YOU!
AFTER HAVING THE OIL CHANGED AND DRIVING FOR SEVERAL MILES, THE VEHICLE LOST POWER. IT HAD A CODE WHICH WAS DIAGNOSED AS THE EXHAUST CAMSHAFT STUCK, THIS WAS AN ERROR DUE TO THE TIMING/VANOS SYSTEM. THERE WAS NO VISUAL DAMAGE TO THE CAMSHAFT SOLENOIDS BUT WERE CLEANED YET STILL HAVING ISSUES. ARE OTHER CONSUMERS HAVING THIS TYPE OF ISSUE?
OIL WAS CHANGED AND SHORTLY AFTER THE ENGINE LOST POWER. THEN DISPLAYED AN ENGINE LIGHT. TOOK TO BMW AND STATED THE FAULT WAS FOR EXHAUST CAMSHAFT STUCK AND THIS ERROR WAS DUE TO THE TIMING/VANOS SYSTEM. THE CAMSHAFT SOLENOIDS HAD NO VISIBLE DAMAGE AND WHERE CLEANED. THEY STATED FURTHER RESEARCH NEEDED TO BE DONE WHICH WOULD BE OVER $1000+.
AFTER HAVING THAT OIL CHANGE THE CHECK ENGINE WENT ON THE ENGINE POWER REDUCED TURNING THE WHOLE CAR OFF DURING DRIVING OVER 45 MILES. BMW FOUND ERROR CODE WHICH SHOWED EXHAUST CAMSHAFT STUCK, THIS IS AN ERROR DUE TO TIMING/VANES. AFTER CLEANING THE CAMSHAFT SOLENOID AND NO VISIBLE DAMAGE PRESENT THEY STATED FURTHER RESEARCH WOULD NEED TO BE CONDUCTED. COST WOULD BE OVER 1000.00. ARE OTHER CONSUMERS HAVING ISSUES WITH THE VANOS SYSTEM?
MY CAR HAS BEEN IN THE SHOP SINCE 12/19/2017. MY CAR WAS IN THE SHOP FOR THE FUEL PUMP RECALL AND CHANGE OF SPARK PLUGS. A YEAR LATER IT WENT BACK INTO THE SHOP FOR REPLACING A FUEL INJECTOR ALONG WITH SPARK PLUGS. 2 MONTHS LATER ITS BACK IN THE BMW SHOP FOR FUEL PRESSURE PUMP & TURBO HOSE. MY CAR IS CONSTANTLY IN THE SHOP AND I AM PAYING FOR EVERYTHING.
TAKATA RECALL. WE HAVE A TERRIBLE TRACK RECORD WITH THE TWO LOCAL DEALERS, AS THEY DO NOT DO WORK THAT THEY SAY THEY DO. THEY ALSO MAKE IT VERY DIFFICULT TO GET CARS INTO SERVICE AND BACK AGAIN. I DO NOT WANT TO DEAL WITH THEM AGAIN. THEY HAVE ZERO RESPECT FOR THE LAW, THE CAR SHOWS THE "AUDI AUTO ACCELERATE PROBLEM" WHEN COMING OFF THE FREEWAY AND I PARKING LOTS. THE CAR WAS DELIVERED IN A STATE WHERE IT COULD NOT BE DRIVEN ON THE STREET LEGALLY, AND THEY HAD THE GALL TO DEMAND THAT WE SIGN A WAIVER WHICH WE DID TO DO. THEY HAD TO FIX THE LEGAL ISSUES THE CAR HAD.
HIGH PRESSURE FUEL PUMP FAILURE ON N55 ENGINE. 10/10 MANUFACTURE DATE USED THE EXACT HPFP AS THE ONE THAT BMW EXTENDED THE WARRANTY ON THE N54 ENGINE. WHEN YOU PULL OUT IN FRONT OF TRAFFIC THE ENGINE GOES INTO LIMP MODE AND NO ACCELERATION CAUSING A MAJOR SAFETY ISSUE. ALSO IT CAN JUST DIE LEAVING YOU STRANDED IN THE MIDDLE OF NOWHERE.
BURNING SMELL INSIDE CAR CABIN. IMMEDIATE LOSS OF POWER DURING ACCELERATION. ENGINE STOPS ABRUPTLY COAST TO THE SIDE OF THE ROAD AND RESTART. TODAY IS THE SECOND TIME, THE FIRST TIME HAPPENED TWO WEEKS AGO
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING). THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN THE RECALL. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO SOLUTION FOR THE RECALL. THE DEALER (PARK AVENUE BMW, 530 HUYLER STREET SOUTH, HACKENSACK, NJ 07606, (877) 626-6518) CONFIRMED THAT THERE WAS NO SOLUTION. THE CONTACT'S REQUEST FOR A LOANER VEHICLE WAS DENIED. THE FAILURE MILEAGE WAS 72,000.
VANOS BOLTS, ENGINE AND ENGINE COOLING, ENGINE STALL, COOLANT FUEL PUMP
THE VEHICLE ENGINE WAS INTERNALLY KNOCKING WHICH ONE DEALERSHIP TOLD ME TO KEEP DRIVING IT AND BRING IT BACK AT MY APPOINTMENT A WEEK LATER AND ANOTHER DEALERSHIP AVIDSED ME NOT TO DRIVE THE CAR AS THEY WERE HAVING A GLOBAL ISSUE WITH THESE ENGINES AND THE ENGINE COULD SEIZE UP... IF I WERE ON THE HIGHWAY OR ROADWAY AND THE ENGINE SEIZED UP IT COULD HAVE CAUSED A SERIOUS ACCIDENT.
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW SEATTLE AT (206) 829-5004 (LOCATED AT 1002 AIRPORT WAY S, SEATTLE, WA 98134) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
'TAKATA RECALL' WHEN THE HEAT OR AC IS ON AIR FROM VENT START TO BURN MY EYES. WHENEVER I'M IN MY VEHICLE I LEAVE OUT FEELING SLEEPY. CABIN FILTER HAS BEEN CHANGED AS WELL AS OTHERS PROBLEM CONTINUES. ALSO THE LEATHER ON THE DASH BOARD IS PULLING AWAY FROM THE VENT. PLASTIC WOOD TRIM CRACKS OVER TIME LEAVING THE VEHICLE LOOKING CHEAPLY BUILT
I WAS TOLD I HAVE ISSUES WITH THE NOX SENSOR AND SCR CATALYST. I HAVE ALSO BEEN PREOVUSLY TOLD THAT THE ENTIRE DIESEL EMISSIONS SYSTEM WAS FAULTY AND IT WOULD COST ME $6000 TO REPAIR. BECAUSE I HAVE 155K MILES ON THE CAR NOTHING FALLS UNDER WARRANTY. BMW IS ALSO UNSURE THAT THE OXYGEN SENSOR IS REALLY THE PROBLEM SO IT WILL COST ME $1000 TO REPLACE THAT AND HOPE IT WORKS. THE ISSUE NOW IS MY CAR IS GIVING ME A MESSAGE "INCORRECT DIESEL FLUID" EVEN THOUGH THERE IS CORRECT FLUID IN (SINCE THE DEALER IS THE ONLY ONE WHO HAS EVER PUT ANY IN THERE) AND IS AT THE FULL LEVEL. THE SENSOR IS NOW SAYING I ONLY HAVE 60 MILES TO DRIVE IT BEFORE IT WON'T START AGAIN. WHAT I AM MOST DISTURBED ABOUT IS THAT THERE IS INFORMATION THAT THERE WAS A RECALL ON THIS EXACT ISSUE BUT BECAUSE I CAN'T FIND A RECALL NUMBER THEY WILL NOT HONOR IT AND WILL NOT FIX MY CAR. HTTP://WWW.AUTONEWS.COM/ARTICLE/20120504/RETAIL05/120509927/BMW-WILL-RECALL-DIESEL-MODELS-TO-FIX-EMISSIONS-GLITCH I HAVE BEEN WITH BMW FOR A NUMBER OF YEARS AND MY FAMILY HAS PURCHASED QUITE A FEW. AS A RESULT OF THIS, I HAVE NOW HAD TO PURCHASE ANOTHER CAR (A NISSAN) AND HAD TO TAKE AN UBER TO THE LOT TO PICK IT UP SINCE MY CAR MAY NOT EVEN MAKE IT TO THE LOT AND BACK.
THE PASSENGER OCCUPANCY SENSOR IS DEFECTIVE AND CHIMES CONTINUOUSLY WHEN UNOCCUPIED. THE ONLY WAY TO DISARM THE CHIME IS TO BUCKLE THE PASSENGER SEAT BELT WHICH ACTIVATES THE PASSENGER AIRBAGS. SINCE THIS VEHICLE CURRENTLY HAS SEVERAL AIRBAG RECALLS ON IT, THE DEFECTIVE OCCUPANCY SENSOR CREATES A DANGEROUS SITUATION FOR MYSELF AND OTHER OWNERS OF THIS SAME MAKE AND MODEL.
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED SMOKE COMING THROUGH THE VENTS INSIDE THE VEHICLE. THE CONTACT ALSO SMELLED A STRONG BURNING ODOR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING), BUT THE CONTACT WAS NOT NOTIFIED. WHILE DRIVING, THE IDLER PULLEY BOLT FRACTURED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V248000 (ENGINE AND ENGINE COOLING) AND 17V683000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
FRONT WHEELS OF THE VEHICLE SHUDDER BADLY WHEN TURNING AT SLOW RATES OF SPEED. ONLINE RESEARCH SHOWS THIS TO BE A COMMON ISSUE WITH THE TRANSFER CASE NEEDING TO BE REPLACED.
DTC P21A8: FAULT FOR LEVEL SENSORS IN PASSIVE SCR TANK (REPLACE PASSIVE TANK AND EVALUATOR). SIMILAR TO PREVIOUS RECALL FAULT FOR THE ACTIVE SCR TANK.
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 65 MPH, THE ENGINE SHUT OFF. THE VEHICLE WAS ABLE TO COAST TO AN OFF RAMP AND A PARKING LOT. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE ENGINE SHUTTING OFF. THE VEHICLE WAS TOWED TO BMW OF DARIEN (140 LEDGE RD, DARIEN, CT 06820, (203) 656-1804) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AND THE INSTRUMENT PANEL GAUGES SUDDENLY STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT WATER DRAINED INTO THE REAR HATCH AREA AND DAMAGED SEVERAL ELECTRICAL COMPONENTS, INCLUDING THE ELECTRONIC CONTROL MODULE. THE BATTERY AND OTHER ELECTRICAL COMPONENTS WERE SUBMERGED IN WATER. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVER'S SIDE DRAINAGE TUBE HAD BECOME DAMAGED, CAUSING THE WATER TO DRAIN INTO THE HATCH AREA. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECENTLY OCCURRED TO THE PASSENGER SIDE DRAINAGE TUBE. THE MANUFACTURER AND LOCAL DEALER (BMW OF RAMSEY, 985 NJ-17, RAMSEY, NJ 07446) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 62,000.
REPLACING THE LEAKING TURBO OIL DRAIN BLOCK AND FAULTY VALVE SEALS WHICH CAUSES OIL TO DRAIN AND THE VEHICLE TO SMOKE AND BURN SO YOU HAVE TO ADD AT LEAST 1/2 QUART OF OIL WITHIN 2 WEEKS TIME WHILE DRIVING AND CHECK ENGINE LIGHT COMES ON
WHILE DRIVING ON HIGHWAY, THE ENGINE OVERHEATED, LOSS OF POWER, STOP DRIVING MESSAGE APPEARED ON DASHBOARD. CAR TOWED TO DEALERSHIP, DIAGNOSED ISSUE DUE TO WATER PUMP FAILURE.
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WENT INTO LIMP MODE DUE TO A FAILURE WITH THE AUXILIARY WATER PUMP. THE FAILURE CAUSED THE ENGINE TO OVERHEAT AND PREVENTED THE VEHICLE FROM ACCELERATING PAST 35 MPH. THE DEALER (GERMAIN BMW OF NAPLES, 11286 TAMIAMI TRAIL N, NAPLES, FL 34110, (239) 302-3837) INITIALLY DIAGNOSED AND REPLACED THE RADIATOR, RESERVOIR TANK, RESERVOIR CAP, AND THERMOSTAT; HOWEVER, THE FAILURE RECURRED. THE CONTACT NOTICED THAT AN UNKNOWN MANUFACTURER RECALL CAMPAIGN WAS ISSUED. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED AND THAT THE AUXILIARY WATER PUMP NEEDED TO BE REPLACED, WHICH WAS NOT CORRECTLY DIAGNOSED WHEN THE FAILURE FIRST OCCURRED. THE VEHICLE WAS TO BE REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2011 BMW X5. AFTER PARKING THE VEHICLE OVERNIGHT, THE CONTACT DISCOVERED FLAMES AND SMOKE INSIDE THE CABIN OF THE VEHICLE THE FOLLOWING MORNING. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (JMK BMW IN SPRINGFIELD, NEW JERSEY) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
AUXILIARY WATER PUMP FAILED WHICH CAUSED ENGINE OVERHEATING. WHEN I CALLED BMW US AND MY LOCAL BMW DEALER - BMW OF ALEXANDRIA, VA I WAS DENIED FOR REPAIRS, DESPITE THERE WAS A RECALL FOR MY PARTICULAR CAR AND MODEL. ACCORDING TO MY CAR REPAIR HISTORY THAT RECALL WAS NEVER PERFORMED.
BELT TENTIONER HAD TO REPLACE. IT'S RECALLED ON THE DIESAL BMW X5 2011 BUT NOT THE GAS ONE.
THIS VEHICLE HAS NUMEROUS COMPLAINTS ABOUT THE VANOS SYSTEM. AS I WAS DRIVING ON THE HIGHWAY WITH FULL TRAFFIC, MY ENGINE FAILED AT 70 MPH CAUSING TO ME ALMOST GET KILLED IN TRAFFIC AS I FOUGHT MY WAY THE THE SHOULDER. THE CAR WOULD NOT START, I TOOK THE CAR TO THE DEALER AND IT SEEMS THAT THE VANOS BOLT BACKED OUT OF THE CAMSHAFT AND CAUSED CATASTROPHIC DAMAGE TO THE ENGINE. I WENT TO MY WARRANTY AND THEY WOULD NOT COVER THE DAMAGE DUE TO IT BEING THE BOLT THAT BACKED OUT. AS THEY DO NOT COVER BOLTS. NOW I AM PAYING FOR A CAR THAT I CANT DRIVE AND IS CURRENTLY SITTING AT BMW OF MT. LAUREL IN NEW JERSEY WITH AN 18K BILL. THIS CAN HAPPEN TO ALOT OF PEOPLE IN THESE VEHICLES. THAT VANOS UNIT IS DANGEROUS AND SHOULD BE RECALLED AGAIN WITH THE CORRECT BOLTS REINFORCED.
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING IN REVERSE, THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE POWER STEERING PUMP BOLT ON THE PULLEY FAILED, WHICH CAUSED THE STEERING WHEEL TO SEIZE AND THE ALTERNATOR BELT NOT TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V550000 (STEERING, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
DRIVING DOWN STREET STEERING WHEEL LOCKED UP ,CAR SHUT DOWN,HAD IT TOWED TO BMW,THEY SAID ENGINE,POWERTRAIN FAILED,WARRANTY PEOPLE REFUSE TO PAY TO HAVE FIXED
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE OPERATING THE VEHICLE, THE TEMPERATURE GAUGE INDICATED THAT THE ENGINE HAD OVERHEATED. UPON INSPECTION, IT WAS DISCOVERED THAT HOT WATER HAD LEAKED FROM THE ENGINE AREA. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (UNITED BMW, 11458 ALPHARETTA HWY, ROSWELL GA) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP AND THERMOSTAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT WHILE LEAVING THE DEALER, THE VEHICLE BEGAN TO VIOLENTLY SHAKE AND RATTLE. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT AND TRANSFER CASE FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 86,000.
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR FROM THE AIR CONDITIONING VENTS, AND THE VEHICLE STALLED AND COULD NOT BE RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (BMW OF TULSA, 9702 S MEMORIAL DR, TULSA, OK 74133), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS WILLING TO PAY HALF FOR A REPLACEMENT ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED WITH THE CONTACT THAT THEY WOULD PAY HALF OF THE COST FOR A REPLACEMENT ENGINE. THE MANUFACTURER OPENED A CASE. THE FAILURE MILEAGE WAS 69,000.
INTAKE AND EXHAUST VALVE SEALS WENT BAD. WHICH THIS IS A KNOWN PROBLEM FOR N63 ENGINES. BMW HAS A BULLETIN FOR IT, BUT THE EXTENDED WARRANTY WILL NOT HONOR THAT BECAUSE IT'S A KNOWN PROBLEM. AND BMW WON'T HONOR IT CAUSE THEY WON'T DO A RECALL ON IT EITHER. WHEN THIS HAPPENS, IT CONSUMES OIL AND YOU HAVE BLUE SMOKE GOING OUT YOUR TAILPIPE. I'VE BEEN GOING BACK AND FORTH WITH EXTENDED WARRANTY, BMW DEALER, AND BMW CORPORATION. THEY WANT ME TO PAY OVER $9000 TO FIX THIS, CAUSE YOU HAVE TO PULL THE MOTOR OUT. AND THIS GONNA GET WORSE IF YOU GONNA KEEP DRIVING IT
VALVE SEALS PROBLEMS IN 90 % OF X5 FROM 2010 TO 2013, I BOUGHT MINES FROM THE DEALER WITH THIS PROBLEM... THEY TOLD ME AT THE DEALER NOTHING WAS WRONG.... I AM VERY UPSET ABOUT THIS. *TR
SINCE THE N63 ENGINE TECHNICAL UPDATE (AKA N63 CUSTOMER CARE PACKAGE) WAS PERFORMED ON OUR 2011 X5, WE NOTICED AN INCREASE IN ENGINE OIL CONSUMPTION EVIDENCED BY THE ONBOARD SYSTEM ALERTING US TO LOW ENGINE OIL CONDITION REQUIRING ADDING ENGINE OIL. IN ADDITION TO THIS SYMPTOM THE ONBOARD SYSTEM IS ALERTING LOW COOLANT FLUID AND REQUIRING COOLANT FLUID TOP OFF. PRIOR TO THIS N63 TECHNICAL UPDATE PERFORMED ON OUR X5, THE VEHICLE DID NOT REQUIRE ENGINE OIL OR COOLANT FLUID TOP OFF AS IT DOES NOW AND WENT EVEN AS FAR AS BETWEEN MAINTENANCE CYCLE WITHOUT REQUIRING OIL OR COOLANT TOP OFF. WE HAVE COMMUNICATED THIS PECULIAR LEVEL OF CONSUMPTION ON A NUMBER OF OCCASIONS TO THE SERVICE ADVISOR AT THE ONSET OF THE SYMPTOM AND WHILE DURING THE WARRANTY COVERAGE PERIOD AND WE WERE TOLD THAT THIS CONSUMPTION BY THE N63 ENGINE IS NORMAL AND IS TO BE EXPECTED AND TO TOP IT OFF WHEN LOW AND AS REQUIRED. AS SUCH IN ITS CURRENT STATE WE ARE NOT CONFIDENT WITH DRIVING OUR X5 ON LONG DISTANCE LIKE A ROAD TRIP FROM LA TO SF WHICH WE HAVE ENJOYED - THE N63 IS EXTREMELY NEEDY FOR FLUIDS BETWEEN RELATIVELY SHORT MILEAGE INTERVALS.
WIRES INSIDE THE COMFORT ACCESS DOOR HANDLES HAVE APPARENTLY SHORTED OUT AND ARE CAUSING THE DRIVER SIDE REAR DOOR HANDLE TO BE VERY HOT TO THE TOUCH (MEASURED AT 134 DEG F). PEMBROKE PINES BMW AND BMW NA WERE NOTIFIED IN NOVEMBER. THEY ADVISED THAT I WOULD HAVE PAY $700 TO HAVE IT REPLACED SINCE IT WAS OUT OF WARRANTY. LATER THEY OFFERED A 20% DISCOUNT. AN INTERNET SEARCH REVEALED IT IS A COMMON PROBLEM. I AM CONCERNED THAT THE SHORT MAY EVENTUALLY CAUSE THE WIRES OR OTHER MATERIALS IN THE DOOR TO CATCH ON FIRE. I MEASURED AND PHOTOGRAPHED THE DOOR HANDLE AND ADJACENT AREA. THE DOOR WAS 84.8 DEGREES F WHILE THE DOOR HANDLE WAS 134 DEGREES F.
I NOTICE WHEN TURNING A VIBRATION OR SHUDDER COMING FROM THE FRONT OF THE VEHICLE. DOING SOME ONLINE RESEARCH, INCLUDING THE NHTSA SITE, I FIND THAT THIS IS A COMMON PROBLEM FOR X5S. THE APPARENT FIX FOR THIS IS TO REPLACE THE TRANSFER CASE, A SEVERAL THOUSAND DOLLAR REPAIR. I BOUGHT THIS FOR MY WIFE BUT I WOULD NOT HAVE HER DRIVE IT BECAUSE BETWEEN THE TRANSFER CASE AND THE DRIVESHAFT, BOTH KNOWN ISSUES, I AM CONCERNED FOR HER SAFETY. MY VEHICLE ONLY HAS 69,000 MILES ON IT, THERE IS NO WAY IT SHOULD HAVE THESE KIND OF PROBLEMS BARRING A VERY POOR DESIGN.
MY WIFE'S BMW WAS PARKED IN OUR GARAGE UPON RETURNING FROM THE DEALERSHIP WHERE A SERVICE RECALL HAD BEEN PERFORMED. THE CAR SELF COMBUSTED DESTROYING THE BMW X5 , MY BMW 328 XI, OUR GARAGE AND PORTIONS OF OUR CONDO ADJACENT TO THE GARAGE.
TAKATA RECALL I HAVE RECEIVED TWO NOTICES CONCERNING THIS SITUATION OVER A YEAR PERIOD, WHEN I CONTACTED BMW OF MANHATTAN AFTER THE FIRST NOTICE THEY SAID THEY WOULD CONTACT ME ONCE PARTS ARE RECEIVED. IT'S BEEN WELL OVER A YEAR NOW AND I HAVE RECEIVED YET ANOTHER NOTICE, STILL NO REPLACEMENT OF NEW AIRBAGS.
TAKATA RECALL: I CALLED THE WAYNE, NJ BMW DEALERSHIP MULTIPLE TIMES TO REPLACE THE AFFECTED TAKATA INFLATORS AIRBAGS. WAYNE BMW DEALERSHIP STATED THEY WERE UNABLE TO REPLACE TAKATA INFLATORS AIRBAGS.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 BMW X5 → · Every X5 year → · How the figures are calculated →