2009 BMW X5 complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SUDDEN FAILURE OF WATER PUMP AT 72K MILES WITHOUT WARNING WHILE DRIVING AT 35 MPH. VEHICLE LOST POWER STEERING, BECAME IMPOSSIBLE TO DRIVE. PULLED OVER. BMW SAID WELL KNOWN ISSUE BUT BMW NOT WILLING TO PROVIDE ANY ASSISTANCE. VERY DANGEROUS DEFECT. TAKATA AIR BAG RECALL - LISTED ON BMWS WEBSITE AS AVAILABLE BUT BMW SERVICE CENTER SAID STILL NOT AVAILABLE. WANT TO SELL THE CAR BUT CANNOT BECAUSE BUYERS ARE AWARE OF THE RECALL AND DO NOT WISH TO PURCHASE THE VEHICLE. BMW ALSO REFUSES TO PURCHASE THE VEHICLE AS A TRADE IN. WILL OWNERS BE COMPENSATED? REAR AIR SPRINGS FAILED AT 72K MILES. BMW SAID KNOWN ISSUE BUT NOT WILLING TO PROVIDE ANY ASSISTANCE.

#5 & 6 FUEL INJECTORS HAD TO BE REPLACED IN JULY 2015. #5 FUEL INJECTOR HAD TO BE REPLACED AGAIN IN JULY 2016. SAME MECHANIC PERFORMED BOTH REPAIRS. HE ADVISED AND GAVE ME A "TECHNICAL SERVICE BULLETIN" THAT DESCRIBED FUEL INJECTOR FAULTS AND FACTORY COVERED REPAIRS. - PLEASE ADVISE ME OF THIS- THERE IS NO OUTSTANDING RECALL THAT I CAN FIND FOR THIS.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V045000 (SERVICE: BRAKES); BUT, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I HAVE RECEIVED A LETTER IN MAY 2016 TO CONTACT THE LOCAL BMW DEALERSHIP TO SET UP AN APPOINTMENT TO BRING IN THE BMW FOR AN INTERIM REPLACEMENT OF THE AIR BAGS. ONCE I ARRIVED I SHOWED THEM THE LETTER AND THEY SAID THEY HAD NO REPLACEMENTS AND TRIED SELLING OTHER SERVICES ETC. NOW I HAVE RECEIVED ANOTHER LETTER DATED JULY 2016 WARNING US OF THE PASSENGERS FRONT AIR BAG AND IT WILL BE REPLACED ONCE AVAILABLE. WE STILL HAVE A UN SAFE CAR WILL NO SOLUTION. HOW CAN WE RESOLVE THIS? SEE LETTERS AND NOTES FROM BMW

POWER STEERING DOES NOT WORK WHEN DRIVING.

TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE GEAR SELECTOR SHIFTED FROM THE DRIVE POSITION TO THE NEUTRAL POSITION. AFTERWARDS, THE ENGINE LIGHT ILLUMINATED. THE CONTACT COULD NOT RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC, BUT WAS NOT ABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE OVERHEAT ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT WAS AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE ELECTRICAL WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 ( ENGINE, ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

DIESEL X5 HAS A FAULTY PASSIVE DEF TANK WHICH ILLUMINATES THE CHECK ENGINE LIGHT AND DOES NOT PROVIDE DEF FLUID TO THE EMISSIONS CONTROL SYSTEM. BMW WILL NOT PAY FOR REPAIRS AND COULD NOT PROVIDE REPLACEMENT PART FOR THE LAST 6 MONTHS DUE TO SENSOR REDESIGN. VEHICLE EMITTING TOXIC EMISSIONS FOR 6 MONTHS. COULD BE THOUSANDS OF VEHICLES AFFECTED. HEALTH SAFETY CONDITION.

THE COMPLETE WINDSHIELD WASHING SYSTEM STOPPED WORKING DURING AN EXTENDED ROAD TRIP. PUMPS NO LONGER ENGAGE. BECAUSE THE WASHING SYSTEM STOPPED WORKING, THIS HAS CONTRIBUTED TO THE DESTRUCTION OF ALL WIPERS ON THE CAR. FAILURE OF THE WASHER PUMPS AND RELAYS IS A VERY COMMON ISSUE WITH BMWS.

I TOOK MY VEHICLE IN TO BMW SERVICE DEPARTMENT BECAUSE I WAS HAVING PROBLEMS WITH MY VEHICLE DRY STARTING (DIDN'T WANT TO START AS IF IT WAS OUT OF GAS). SERVICE GUY INFORMED ME AFTER HE RAN A DIAGNOSTIC CHECK THAT IT WAS MY BATTERY. I WAS FLABBERGASTED, BECAUSE THAT DIDN'T SOUND OF A DEAD BATTERY. I PAID 460 (NEW BATTERY AND DIAGNOSTIC CHECK) AND HE ASSURED HE RAN IT AGAIN WITH THE NEW BATTERY AND NO CODES WAS SHOWN AGAIN. BEFORE I EVEN GOT INTO MY VEHICLE THE TRANSPORT GUY NOTICE A LIGHT ON. SERVICE GUY CHECKED IT OUT AND FINDS OUT REAR LIGHT NEEDS TO BE REPLACED, WAIT A FEW. CALLS ME IN THE BACK AND SAYS WE HAVE A BIG PROBLEM, THE RIGHT TAIL LIGHT WIRING HARNESS HAS BURNT AND MELTED THE SOCKET AND THE WHOLE ASSEMBLY, WHICH WILL NOW COST 380 TO REPAIR. MY HUSBAND TAKES A LOOK AT THE LEFT SIDE, AND IT'S WORST THEN THE RIGHT SIDE, WHICH MEANS BOTH SIDES NEEDS TO BE REPAIRED. THIS IS A HUGE SAFETY ISSUE BECAUSE IT COULD LEAD TO A FIRE HAZARD AND THE OWNER WOULD BOT EVEN KNOW IT. THE SERVICE GUY SAID HE RAN A CHECK BEFORE AND AFTER THE REPLACEMENT OF THE NEW BATTERY ALL WITHIN 24HRS, AND IT DIDN'T IT CATCH THIS HUGE SAFETY ISSUE THAT HAS BEEN GOING ON IN MY VEHICLE, WHICH IS NAKED TO THE EYE UNLESS SOMEONE OPENS UP THOSE DEPARTMENTS AND LOOK WITH A FLASH LIGHT. PLEASE BE AWARE AND LETS GET THIS RESOLVED.

MY VEHICLE IS BMW X5 30I 2009 MODEL YEAR. I SUDDENLY HAD AN ERROR MESSAGE ON THE DASHBOARD SCREEN SAYING "PASS RESTRAINT SYSTEM FAULTY". DEALER CHECKED THE PROBLEM AND STATED THAT THIS WILL NOT ENGAGE FRONT PASSENGER AIRBAG AND SEATBELT RESTRAINT SYSTEM IF NOT FIXED. ASKED PRICE WAS $1800 AND PAID $1500. ABSURD PRICE AND SHOULD BE COVERED BY WARRANTY -- ITS A SAFETY SYSTEM! I FOUND OUT THAT THERE WAS AN IDENTICAL NHTSA RECALL ON THE SAME ISSUE WITH OTHER BMW VEHICLES JUST ONE OR TWO YEARS BEFORE THIS MODEL YEAR. THE NHTSA RECALL CODE OF THAT RECALL IS 08V384000. I USUALLY RIDE THE CAR ALONE AND HAVE OCCASIONAL PASSENGER AND NEVER HAD ANY HEAVY LOAD ON THE SEAT.

THE POWER CABLE GOING TO THE IN-TANK FUEL PUMP BURNT UP, MELTING THE PUMP HOUSING AND MELTING THE INSULATION ON THE WIRES IN THE TANK. WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS A KNOWN ISSUE AND THAT NEW FIRMWARE WILL FIX THE ISSUE TO REDUCE HOW MUCH CURRENT THE PUMP DRAWS, THEY SAID THERE WAS NO RECALL OR WARRANTY ON THIS ITEM. THE VEHICLE COULD HAVE CAUGHT ON FIRE WITH WIRES GETTING HOT ENOUGH TO MELT THE INSULATION IN THE FUEL TANK! HOW COULD THIS NOT HAVE BEEN A RECALL?

WHILE DRIVING ON A FREEWAY MORE THAN A WEEK AGO SUDDENLY THE AIRBAG AND RESTRAINT MALFUNCTION APPEARED FOR NO VALID REASON.THE NEXT DAY MY WIFE HEARD A LOUD METALLIC RUB SOUND AND PARK BRAKE MALFUNCTION APPEARED. SEARCHED ONLINE BUT NO RECALL FOR THIS KIND OF PROBLEMS FOR MY X5 BUT IT LOOKS LIKE ITS VERY COMMON FOR BMWS.NEED HELP!PLS!THANK YOU AND MORE POWER! *TR

DRIVING THROUGH THE NEIGHBOR HOOD AFTER SOME RAIN, ENDED UP DRIVING THROUGH A FEW INCHES OF RAIN WATER, WHILE THE OPPOSITE TRAFFIC STRUCK THE SAME PUDDLE, IT CAUSED THE FRONT OF INTAKE SYSTEM RIGHT UNDER THE HOOD TO SUCK IN WATER CAUSING THE BMW SUV TO LIGHT UP MULTIPLE SENSORS, LOOSE ALOT OF POWER AND 4X4 TRACTION STABILITY TO ACT UP. THE RAINWATER THAT GOT INGESTED ALMOST CAUSING THE ENGINE TO HYDROLOCK OR SIEZE UP. THE SUV BECAME UNDEPEDABLE DUE TO ALL THE ERROR CODES ACTING LIGHTING UP AND CAUSING THE SUV TO RUN AT LOW POWER.

***UPDATE TO NHTSA ID COMPLAINT NUMBER: 10662420.*** VEHICLE VIN IS [XXX]. BMW X5 2009 XDRIVE48I (V8 MODEL). [THIS VIN IS NOT RECOGNIZED BY NHTSA VIN LOOKUP / DATABASE.] BMW INVESTIGATION WAS BEING HANDLED BY [XXX] IN "SPI" (SPECIAL PRODUCTS INVESTIGATION), WHO WAS GENERALLY NON-RESPONSIVE TO PHONE CALLS AND EMAILS. THE FEW RESPONSES RECEIVED WERE DELIBERATELY EVASIVE AND / OR FALSIFIED PURPORTED ATTEMPTS TO RETURN CALLS. CASE WAS TRANSFERRED TO [XXX] IN EXECUTIVE CUSTOMER CARE, WHO INDICATED THAT SPI WAS UNABLE TO DETERMINE THE CAUSE OF THE BRAKE FAILURE BECAUSE THEY NEVER RECEIVED THE DEFECTIVE COMPONENT. (NOTE: THE FAULTY COMPONENT WAS HANDLED BY BMW SERVICE AT CENTURY WEST BMW IN LOS ANGELES, WHO STATED THAT THE PARTS HAD BEEN SENT TO SPI FOR INVESTIGATION.) BMW STATES THAT SINCE THEY HAVE BEEN UNABLE TO ANALYZE THE FAILED COMPONENT, IT IS POSSIBLE THAT THE FAILURE WAS DUE TO REASONABLE WEAR AND TEAR AND NOT DUE TO A MANUFACTURER'S DEFECT. (THEY ARE THEREFORE TAKING THE POSITION THAT THEY ARE UNWILLING TO COVER THE MINOR DAMAGE THAT WAS SUSTAINED TO THE REAR OF THE VEHICLE WHEN THE BRAKES FAILED WHILE REVERSING.) I AM VERY CONCERNED THAT BMW HAS NOT HANDLED A POTENTIALLY DEADLY FAULT WITH DUE CARE. IT IS UNACCEPTABLE THAT 3 MONTHS AFTER A BRAKE FAILURE EVENT, THEY HAVE BEEN UNABLE TO CARRY OUT A PROPER INVESTIGATION INTO THE CAUSE OF THE FAILURE. IT IS ALSO UNACCEPTABLE THAT BMW BELIEVES A 5 YEAR OLD VEHICLE COULD SUFFER A CATASTROPHIC BRAKE FAILURE AND THAT SUCH A FAULT

THE CIRCUIT BOARD FOR THE ELECTRIC AUXILIARY WATER PUMP OVERHEATED AND CAUSED SMOLDERING. *TR

BMW X5 2009 4.8IS (V8). BRAKE MASTER CYLINDER AND BRAKE BOOSTER FAILED CAUSING SUDDEN AND UNEXPECTED LOSS OF BRAKING WHILE DRIVING. NO IN DASH ALERTS OR DIAGNOSIS SHOWN BEFORE OR AFTER THE INCIDENT. BRAKING FAULT WAS PERMANENT NOT INTERMITTENT. VEHICLE IS UNDER BMW WARRANTY. UPON INSPECTION, BMW TECHNICIANS HAVE ADVISED BRAKE MASTER LEAKED FLUID INTO BOOSTER AND THAT THEY FOUND OIL CONTAMINATION IN THE MASTER CYLINDER. THIS SUDDEN BRAKING FAILURE COULD HAVE RESULTED IN SERIOUS DAMAGE AND FATALITIES. (PREVIOUSLY EXPERIENCED AUTO HOLD PARKING BRAKE FAILURE WHICH WAS NOT FIXED FOR OVER A YEAR DUE TO BACKORDERED PARTS.) FOLLOWING THE TECHNICAL DIAGNOSIS, BMW IS YET TO RESPOND TO DRIVER. *TR

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED ONCE THE SPEEDOMETER REACHED 40 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE MESSAGE "ENGINE MALFUNCTION STOP THE VEHICLE" DISPLAYED ON THE PANEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL SUPPLY SYSTEM NEEDED TO BE REPAIRED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT WHEN ENGAGING THE BRAKES, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,900.

THE REAR TAIL LIGHTS GET WATER LEAKS AND CORROSION AND WON'T WORK. THEY NEED TO BE REPLACED. THIS HAPPENED ON BOTH THE PASSENGER AND DRIVER SIDE LIGHTS. *TR

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN THE INSTRUMENT PANEL ILLUMINATED FOR THE TPMS MONITOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRONT SIDE DRIVER'S SIDE RIM HAD A STRESSED CRACK THAT WAS CAUSING A DEFLATED TIRE. THE RIM AND TIRE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71000.

ON 10/28/13, I WAS ON A TWO LANE COUNTY ROAD, SPEED LIMIT 45, TRAVELLING AT 45MPH, WHEN THE ENGINE OVERHEATING LIGHT CAME UP ON THE PANEL, ADVISING ME THAT THE ENGINE WAS OVERHEATING. SHORTLY THEREAFTER, THE WARNING LIGHT ADVISED THAT THE ENGINE HAD OVERHEATED AND TO PULL OVER ASAP. WHILE TRYING TO FIND A SAFE SHOULDER, THE ENGINE SHUT DOWN, SO THERE WAS NO MORE POWER. I WAS ABLE TO GET TO THE SIDE OF THE ROAD, GLIDING. WHILE TRYING TO CALL FOR ASSISTANCE, THE ELECTRICAL SYSTEM SHUT DOWN, SO THAT I WAS UNABLE TO OPERATE THE WINDOWS OR ANY OTHER FUNCTIONS. I HAD THE CAR TOWED TO THE DEALER. PER THE DEALER INVOICE, THE ELECTRIC WATER PUMP/COOLANT PUMP WERE DEFECTIVE AND NEEDED TO BE REPLACED. IN ADDITION, DUE TO THE INCIDENT, THE THERMOSTAT HAD TO BE REMOVED AND REPLACED. THE BILL WAS $1136.77, NOT INCLUDING A "DEALER GOODWILL" CREDIT OF $268.59, REFLECTING 50% OF THE COST OF THE NEW WATER PUMP. WHILE THE CAR WAS AT THE DEALER, I WENT ON LINE AND DISCOVERED THAT THERE HAVE BEEN DOZENS UPON DOZENS OF REPORTED PROBLEMS WITH THE BMW WATER PUMPS, AND THAT THIS PART HAS BEEN THE SUBJECT OF RECALL 11V521000, FOR 2008 MODELS, AND THAT RECALLS EXIST FOR MORE RECENT MODELS. I ATTEMPTED TO DISCUSS THE MATTER WITH BMW NORTH AMERICA CUSTOMER RELATIONS, THE SUPERVISOR THERE ADVISED ME THAT THE PROBLEM WAS NOT WITH BMW, BUT THAT THE PROBLEM WAS THAT MY VIN NUMBER HAD NOT BEEN LISTED BY THE NSTB ON THE RECALL, AND THAT IT WAS THEREFORE THE GOVERNMENT'S FAULT! I URGE YOU TO REVIEW THE BLOGS NO

THE VEHICLE COMPUTER SYSTEM SHOWS A MALFUNCTION OF THE PASSENGER SAFETY SYSTEM ON THE VEHICLE AND STATES THAT THE AIRBAG WILL NOT DEPLOY AND SEATBELTS SHOULD ALWAYS BE FASTENED. THIS IS AN ITEM THAT I SHOULD NOT HAVE TO PAY FOR ADDRESSING, ESPECIALLY IN LIGHT OF RELATED RECALLS OF THIS SPECIFIC SYSTEM ON OTHER BMW MODELS. I TOOK THE VEHICLE TO CIRCLE BMW ON HWY 36, WEST LONG BRANCH, NJ AND THEY WANTED $1500 TO ADDRESS THE ISSUE AND REPLACE THE BAD "SENSOR" AFTER CHARGING ME $150 TO "DETECT" THE REASON FOR THE MALFUNCTION. *TR

I WAS DRIVING ON THE 95 SOUTH, BETWEEN EXIT 28 TO 39( WILLMINGTON AREA, MA) YESTERDAY ( 5/18/13) ABOUT 6:30PM. I WAS ON FAST LANE, DRIVING ABOUT 70 MPH, SUDDENLY THE CAR LOST POWER, THE DASHBOARD WARNING SIGN SHOWING POWER OUTPUT DOWN. THE SPEED OF CAR SUDDENLY DROPPED, I HAD TO PULL OVER TO BREAKDOWN LANE, BUT THE CARS BEHIND ME COULD NOT STOP QUICK ENOUGH, IT COLLIDED WITH MY BACK BUMPER, LUCKILY NO PERSONAL INJURY, AND THE CAR ONLY GOT SLIGHT SCRATCH. THANKS TO THE CARS BEHIND ME SLOWED DOWN IN TIME. IT WAS SO SCARE FOR ME, NEVER HAD SUCH THING AS LOSS OF POWER BEFORE ON HIGHWAY. THERE MUST BE SOMETHING WRONG WITH THE BMW ELECTRONIC DESIGN. TO AVOID OTHER ACCIDENTS, PLEASE INVESTIGATE THIS THOROUGHLY. IT COULD CAUSE FATAL RESULTS IF HAPPENS TO SOMEONE ELSE. THANKS. *TR

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V045000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND CONTACTED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER WAS UNABLE TO PERFORM THE RECALL SERVICE AND ADVISED THE CONTACT THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE DEALER COULD NOT PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE SITUATION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE CURRENT MILEAGE WAS 49,000. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

WHEN LET GO OF BRAKE AFTER STOPPING AT RED LIGHT, VERY OFTEN THAT THIS VEHICLE MAKES A SUDDENT JUMP. THIS HAPPENS SO OFTEN THAT CAUSE A SAFETY CONCERN. *TR

TL* THE CONTACT OWNS A 2009 BMW X5 DIESEL. THE CONTACT STATED THAT WHEN COMPLETING A TURN, THE STEERING WHEEL WOULD BECOME EXTREMELY STIFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THE STEERING BOLTS WERE LOOSE AND NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000.*TR

THE IDRIVE SYSTEM ON THE X5 CONTROLS THE REVERSE CAMERA AND PARK DISTANCE SENSORS. MY VEHICLE CURRENTLY HAS 36,000 MILES. THE REVERSE CAMERA AND PARK DISTANCE SYSTEM HAS A MAJOR LAG WHEN ENGAGING FROM PARK TO REVERSE WHEN YOU WOULD WANT TO USE IT. THE LAG CAN BE MEASURED IN MINUTES, AND TAKES AWAY A MAJOR SAFETY FEATURE. BMW'S RESPONSE IS THAT THE SYSTEM TAKES TIME TO WARM UP, BUT OTHER CARS I'VE DRIVEN BY OTHER MANUFACTURERS HAVE ZERO LAG. *TR

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, A VEHICLE PULLED UP AND ADVISED HIM THAT THE VEHICLE WAS ON FIRE. HE MANAGED TO PULL TO THE SIDE OF THE ROAD AND SAW THAT THE REAR DRIVER'S SIDE WAS ON FIRE. THE FIRE WAS ABLE TO BE EXTINGUISHED USING SNOW AND WATER. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE THEY ADVISED HIM THAT THE CALIPER WAS HANGING AND CAUSED A BRAKE FAILURE, WHICH ULTIMATELY LED TO THE FIRE. THE VEHICLE WAS REPAIRED FOR THE CALIPERS, ROTORS, BRAKE PADS, SHOCKS, AXLE AND BRAKE LINES. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 47,300. THE VIN WAS UNAVAILABLE.

THE HEADLIGHTS ON LOW BEAM REACH OUT ONLY 3 CAR LENGTHS. TRAVELING AT 40 MPH OR MORE YOU HAVE INADEQUATE FORWARD VISIBILITY, IF THERE IS AN OBJECT OR AN ANIMAL IN THE ROAD AHEAD, DUE TO LOW DISTANCE VISIBILITY, YOU HAVE NO RESPONSE TIME. THE TECH KNOWLEDGE ON THESE HEADLIGHTS FOR UP AND DOWN AND LEFT TO RIGHT MOVEMENT ARE FINE IF YOU ARE GOING UP HILL OR TURNING LEFT OR RIGHT. THEY HAVE BEEN TO BMW SERVICE IN LUBBOCK AND DALLAS TEXAS. I HAVE HAD SEVERAL FRIENDS AND FAMILY DRIVE THIS VEHICLE AND THEY EXPERIENCE THE SAME POOR VISIBILITY. *TR

THE FUEL GAUGE DOES NOT REGISTER "FULL" WHEN THE TANK IS INDEED FULL. THE NEEDLE WILL CREEP TOWARDS "FULL", BUT STOPS SHORT OF FULL. THE CAR HAS RUN OUT OF GAS WITH THE FUEL GAUGE REGISTERING HALF FULL. DEALER HAS REPLACED BOTH FUEL PUMPS AND FUEL SENSORS/SENDING UNITS AS WELL AS AN ELECTRONIC JUNCTION BOX TO NO AVAIL. LIKELIHOOD OF BECOMING STRANDED IS HIGH, IN ADDITION TO NEVER KNOWING HOW MUCH FUEL IS ACTUALLY IN THE TANK. MUST GUESS BY KEEPING TRACK OF MILES TRAVELED AFTER LAST FILL-UP. IN ADDITION, REAR LIFT GATE WILL NOT FUNCTION (VERY) INTERMITTENTLY WITH "COMFORT ACCESS" OPTION. MUST USE KEY TO MANUALLY OPEN THE LIFT GATE. DEALER HAS NOT BEEN ABLE TO REPRODUCE THIS PHENOMENON IN THE SHOP, BUT IT CONTINUES TO OCCUR AND HAS OCCURRED SINCE THE CAR WAS BRAND NEW. *TR

MY DAUGHTER WAS PUT IN THE BACKSEAT IN A HOT (100F) CAR AND STRAPPED IN. MY WIFE PLACED HER PURSE (KEYS IN IT) ON THE MIDDLE CONSOLE. THE DOOR WAS SHUT AND LOCKED ON ITS OWN, LOCKING MY CHILD IN THE CAR. WE CALLED BMW ASSIST TO REMOTELY UNLOCK THE CAR. THIS DID NOT WORK. POLICE AND FIRE WAS CALLED AND SHOWED UP ON SEEN. A NEIGHBOR FIREMAN CAME AND BROKE THE WINDOW. THE CAR STILL WOULD NOT UNLOCK AND MY WIFE CRAWLED THROUGH THE BROKEN WINDOW CUTTING HER LEG TO GET MY NOW HOT, RED AND LETHARGIC CHILD OUT OF THE CAR. AFTERWARD, THE CAR STILL WOULD NOT UNLOCK FOR 2 HOURS. *TR

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55-65 MPH, THE VEHICLE WOULD SUDDENLY DECELERATE TO ABOUT 25 MPH. THE VEHICLE WOULD THEN COMPLETELY SHUT DOWN WITH NO POWER STEERING OR POWER BRAKES. AFTER THE FAILURE, THE CHECK ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT PULLED THE EMERGENCY BRAKE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP. THE DEALER STATED THAT THEY MADE REPAIRS TO THE COMPUTER. THE CONTACT EXPERIENCED THE SAME FAILURE THE DAY AFTER RECEIVING THE VEHICLE FROM THE DEALER. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD INVESTIGATE BUT HAD NOT CORRESPONDED WITH THE CONTACT SINCE. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 15,000. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

MY WIFE HAD A HARROWING EXPERIENCE WITH THE 09 BMW-X5 LOCKING ITSELF WITH THE KEY IN THE CAR. REMOTE KEY WAS INSIDE THE CAR IN HER PURSE ON THE PASSENGER SEAT- UNTOUCHED BY ANYONE. CAR WAS PARKED WITH ENGINE OFF. CAR LOCKED ITSELF AFTER OUR TWO KIDS WERE SECURED IN THE BACKSEATS AND THEIR DOORS SHUT WITH MY WIFE OUTSIDE! IT WAS OVER 90 DEGREES OUTSIDE AND SHE DID NOT HAVE MUCH TIME TO CALL FOR HELP. MY 5 YEAR OLD'S ATTEMPTS TO OPEN THE DOOR RESULTED IN ALARM GOING OFF AND EVERYTHING SHUT DOWN. FINALLY, BY LUCK, SHE WAS ABLE TO GUIDE THE 5 YEAR OLD TO GET TO THE FRONT SEAT AND LOCATE THE KEY FROM THE PURSE AND UNLOCK THE CAR. IF IT WAS ONLY THE 2 YEAR OLD INSIDE, SHE HAD NO OPTION BUT TO BREAK THE WINDOW! THIS IS A REALLY SCARY SITUATION FOR A LUXURY CAR AND A BRAND NEW ONE. IT HAD NEVER HAPPENED TO US. SURELY WE DO NOT WANT TO EXPERIENCE THIS AGAIN AND WISH IT ON NO ONE ELSE! WE SUSPECT THAT IT HAD TO BE SOMETHING TO DO WITH THE ELECTRONICS. IT HAS NOT OCCURRED AGAIN IN THE LAST 3 DAYS. THE REMOTE KEY IN THESE CARS ARE DESIGNED IN SUCH A WAY THAT THE CAR SHOULD NOT BE ABLE TO LOCK ITSELF WITH THE KEY INSIDE THE CAR AND THE DRIVER OUT! *TR

THIS ISSUE IS FOR A 2009 BMW X5 3.5D (DIESEL) SUV. WHEN SLOWING DOWN TO A NEAR OR ROLLING STOP AT APPROXIMATELY 2 MPH AND THEN ATTEMPTING TO ACCELERATE QUICKLY WHILE TURNING, THE VEHICLE CONTINUES TO ROLL WITHOUT POWER FOR UP TO 3 SECONDS. SCENARIO: PULL UP TO AN INTERSECTION FOR A RIGHT OR LEFT TURN, SLOW TO A NEAR STOP, THEN ACCELERATE. THE VEHICLE JUST ROLLS FORWARD WHEN CROSSING TRAFFIC OR ATTEMPTING TO PULL AWAY QUICKLY. MEANWHILE, TRAFFIC IS APPROACHING YOU AT SPEED AND AN ACCIDENT COULD EASILY OCCUR. VOLKSWAGEN DIESEL VEHICLES HAD A SIMILAR PROBLEM WITH THEIR DYNAMIC STABILITY CONTROL (DSC) SYSTEM RECENT. THE KEY FACTOR MAY BE OPERATING UNDER THESE CONDITIONS WHILE ATTEMPTING A TURN, WHICH INVOKES DSC. I HAVE EXPERIENCED THIS SEVERAL TIMES SINCE PURCHASE OF THE VEHICLE IN AUGUST 2009. *TR

FUEL GAUGE DOES NOT INDICATE AT FULL CAPACITY WHEN FILLED. *TR