2009 BMW X5 complaints

THE HEATED SEATS IN MY 2009 BMW X5 GOT SO HOT THAT IT BURNED A HOLE THROUGH MY LEATHER SEAT AND MY CLOTHING. THERE IS A BURNING SMELL WHEN I TURN IT ON. I'M UNABLE TO USE IT NOW.

WHILE DRIVING AT SPEEDS UP TO 70 MPH, THE VEHICLE SHUTS OFF COMPLETELY WITH NO WARNING SIGNS. WHEN VEHICLE SHUTS OFF, ALL SYSTEMS ARE COMPLETELY OFF INCLUDING POWER STEERING, ANTILOCK BRAKING, THE ENGINE ITSELF, ALL ELECTRICAL SYSTEMS, LIGHTS - EVERYTHING COMPLETELY POWERLESS. THE CAR WILL THEN NOT START FOR 10-15 MINUTES, BUT NO CHECK ENGINE LIGHTS, AND MOST IMPORTANTLY NO ERRORS LOGGED IN THE COMPUTER. THE FIRST 2 TIMES THIS HAPPENED WAS ON A FREEWAY AT 60-70MPH CRUISING SPEED. NO SOUNDS OR WARNINGS THE X5 IMMEDIATELY SHUTS OFF. WE HAVE BEEN FORTUNATE ENOUGH TO AVOID A MAJOR ACCIDENT OR SEVERE INJURY/DEATH THIS COULD EASILY CAUSE. THIS HAPPENED 5 TIMES OVER A 14 MONTH PERIOD, EVEN AFTER 2 BMW CERTIFIED FIXES. AFTER THE FIRST INCIDENT, WE BROUGHT IT DIRECTLY TO BMW NORTHWEST IN FIFE WA. THE SERVICE DEPARTMENT EXAMINED THE VEHICLE, TALKED WITH BMW US HEADQUARTERS - THEIR RECOMMENDATION WAS THAT WE PAY $800 TO HAVE THE ENTIRE FUEL SYSTEM CLEANED, AND THE CAUSE OF THE PROBLEM WAS LIKELY DEBRIS IN THE FUEL LINES. WE CONSENTED TO THE FIX AND PAID FOR THE REPAIR. AFTER GETTING THE VEHICLE BACK IT HAPPENED 2 ADDITIONAL TIMES. ONCE AGAIN ON A FREEWAY GOING 60 MPH, ANOTHER TIME ON A SIDE STREET GOING 30 MPH. WE THEN TOOK IT BACK TO BMW NORTHWEST, THEY FOUND THAT THERE WERE 3 PARTS IN THE FUEL SYSTEM THAT HAD NOT BEEN 'RECALLED' BUT WERE UNDER SOME TYPE OF WARRANTY. CLAIMED IT WAS A FREE $3500+ REPAIR, WE TOOK IT HOME AFTER THE 'FIX'. 3 MONTHS LATER, THE SAME ISSUE OCCURRED 1 TIME WHI

IN HEAVY TRAFFIC, THE VEHICLE LOST POWER UNEXPECTEDLY. THE FUEL INJECTOR MALFUNCTIONED. THIS WAS DUE TO WATER LEAKING TO THIS AREA AS IT IS NOT PROPERLY PROTECTED.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT AN ABNORMAL NOISE COULD BE HEARD FROM THE REAR OF THE VEHICLE WHILE TRAVELING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. BMW OF DENVER DOWNTOWN (1040 S COLORADO BLVD, DENVER, CO) DIAGNOSED THAT THE DRIVESHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,247.

VEHICLE IS SUBJECT TO RECALL 12V550000 DUE TO IDLER PULLEY BOLT WHICH CAN BREAK, CAUSING ACCESSORY DRIVE BET TO DISLODGE AND LOSS OF POWER STEERING, ALTERNATOR, ETC. THIS VEHICLE'S IDLER PULLEY AND BOLT WERE REPLACED AS PART OF THE RECALL 2.5 YEARS AND 35,000 MILES AGO, BUT EXPERIENCED THE EXACT SAME FAILURE, AGAIN, LAST MONTH. BMW USA AND THE LOCAL DEALER WERE CONTACTED, BOTH REFUSED TO FIX THE ISSUE, STATING THAT THE REPAIR IS ONLY VALID FOR TWO YEARS. THE NEW IDLER PULLEY BOLT THAT WAS INSTALLED SHEARED OFF AT ITS MOUNTING POINT, JUST AS THE ORIGINAL BOLT THAT WAS SUBJECT TO RECALL DID. IT IS CLEAR THAT THE REPLACEMENT BOLT IS SUBJECT TO THE SAME FAILURE AS THE ORIGINAL - WORSE, AS THIS FAILURE OCCURRED IN UNDER 3 YEARS AND 40,000 MILES, IT APPEARS THAT THE "FIX" IS WORSE AND MORE DANGEROUS THAN THE ORIGINALLY RECALLED PART. IN MY VEHICLE, THE PULLEY BOLT SNAPPED WHILE THE VEHICLE WAS BEING DRIVEN ON A CITY STREET, CAUSING A "BANG" NOISE AND THE COMPLETE LOSS OF POWER STEERING.

TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING, THE CONTACT SMELLED SOMETHING BURNING FROM THE AIR CONDITIONING VENTS AND SMOKE BEGAN TO FILL THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE OCCURRED NUMEROUS TIMES, WHICH RESULTED IN A CRASH. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER (BMW OF SOUTH ATLANTA, 4171 JONESBORO RD, UNION CITY, GA 30291 (770) 969-0755). THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE TO DRIVE, A BURNING ODOR EMITTED INTO THE VEHICLE VENT. THE VEHICLE WAS TAKEN TO LAUDERDALE BMW OF PEMBROKE PINES DEALER, LOCATED ON 14800 SHERIDAN PINES, FL 33028, PHONE: (954) 620-5050, WHERE IT WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (FUEL SYSTEM, GASOLINE) AND 17V683000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE AND INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PART DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT WAS UNABLE TO SELL THE VEHICLE BECAUSE THE MANUFACTURER HAD NOT SUPPLIED THE REMEDY AND PARTS FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS NOT CONTACTED BECAUSE THE INTERIM NOTICE DID NOT SPECIFY WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED BRAKE FAILURE DUE TO MARTER CYLINDER LEAK.*JB

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. D. PATRICK BMW IN EVANSVILLE, INDIANA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE RECALL. THE CONTACT EXPERIENCED A FAILURE WITH THE VEHICLE RELATED TO THE RECALL IN WHICH THE VEHICLE WOULD NOT START WHEN PROMPTED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BMW OF AUSTIN (7011 MCNEIL DR, AUSTIN, TX 78729) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THEY DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT A RECALL NOTICE WAS RECEIVED MORE THAN EIGHT MONTHS AGO FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS). THE DEALER (HAROLD ZEIGLER BMW, 4201 STADIUM DR SUITE A, KALAMAZOO, MI 49008, (866) 430-1812) STATED THAT THEY WERE UNABLE TO VERIFY WHEN THE MANUFACTURER WOULD PROVIDE THE REMEDY AND REPAIR PARTS FOR BOTH RECALLS. THE CONTACT WAS UNABLE TO DETERMINE IF THE PARTS WERE UNAVAILABLE OR ON A NATIONAL BACKORDER. IN ADDITION, THE CONTACT WAS NOT MADE AWARE UNTIL MONTHS LATER THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) IN MID OCTOBER 2017. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER TO COMPLETE THE THREE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY SEAT BELT LIGHT COMES ON IT STARTS BEEPING WITHOUT ANYONE OR ANYTHING ON THE SEAT IT'S VERY ANNOYING AND UNSAFE I WOULD IMAGINE IF I WAS TO GET INTO A CAR ACCIDENT WOULD MY AIRBAG DEPLOY OR NOT GIVING FALSE READING THIS HAPPENS WHILE DRIVING

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 AND 17V020000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF THE MAIN LINE, 225 BALA AVE, BALA, PA 19004) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CALLED (BMW OF CHATTANOOGA, TN, 423-381-6419) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BMW FUEL PUMP RECALL VEHICLE IS HARD TO START AND IT IS PROGRESSIVELY GETTING WORSE. THERE IS A MANDATORY NHTSA MANDATED FUEL PUMP RECALL ON THIS VEHICLE. WE RECEIVED THE OWNER NOTIFICATION LETTER. I WAS TOLD BY THE DEALER AT FIRST THAT THE FUEL PUMP IS NOT AVAILABLE. AFTER I PERSISTED THE DEALER STATED THAT THE FUEL PUMP IS AVAILABLE BUT THAT THEY HAVE TO PERFORM A DIAGNOSTIC FIRST. A) IT IS UNLAWFUL TO CHARGE A DIAGNOSTIC FEE IN CONJUNCTION WITH A FEDERALLY MANDATED RECALL. B) THE FUEL PUMP ISSUE HAS BEEN KNOWN TO BMW FOR MANY YEARS (BMW HAD A VOLUNTARY REIMBURSEMENT OF FUEL PUMP REPAIRS IN PLACE UNTIL NHTSA MANDATED THE RECALL OF ALL VEHICLES WITH THE AFFECTED FUEL PUMP.) THE FUEL PUMP SHOULD BE INSTALLED AND THE PARTS SHOULD BE READILY AVAILABLE. I JUST TALKED WITH BWM OF NORTH AMERICA CUSTOMER SERVICE. THEY STATED: * I WOULD HAVE TO TAKE THE VEHICLE TO THE DEALER AND HAVE A DIAGNOSTIC RUN * I WOULD BE CHARGED FOR THE DIAGNOSTIC IF IT TURNS OUT TO BE AN ISSUE OTHER THAN THE FUEL PUMP * IF IT TURNS OUT THAT THE FUEL PUMP MODULE IS DEFECTIVE, THEN I WOULD NOT HAVE TO PAY THE DIAGNOSTIC FEE THIS ILLEGALLY TIES A DIFFERENT SERVICE (THAT I MAY HAVE TO PAY) TO A FEDERALLY MANDATED RECALL. IT IS NOT IN DISPUTE THAT THE FUEL PUMP RECALL IS MANDATORY. IT IS BMW'S ALLOCATION OF PARTS AVAILABILITY THAT MAY RESULT IN ME HAVING TO PAY THE DIAGNOSTIC FEE.

CRITICAL FAILURE/ CRACK OF THE COOLANT RESERVE TANK. NO PRIOR INDICATION OF LEAK. TANK SPLIT OPEN AND LOST ALL COOLANT WHEN PARKED. SEARCHED ONLINE AND SEE A LARGE NUMBER OF PEOPLE HAVE REPORTED SAME PROBLEM. POTENTIAL FOR ENGINE DAMAGE SIGNIFICANT. NON DEALER COST TO REPLACE $400 AND READ OTHER HAVE HAD DEALER REPLACEMENT COST $800.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000, 16V746000, AND 17V020000 (AIR BAGS, FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MOSES BMW, LOCATED AT 2001 MACCORKLE AVE, ST ALBANS, WV 25177; (304) 722-4900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CALLED AT 800-525-7417, BUT THERE WAS NO RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THIS HAS NOT BEEN SATISFIED BY BMW DEALER. THERE IS NO REMEDY AVAILABLE AFTER ONE YEAR AND 3 MONTHS.

TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LAUREL BMW OF WESTMONT DEALER LOCATED IN WESTMONT, IL WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

TAKATA RECALL - WHEN WILL I GET AN APPOINTMENT TO TAKE MY VEHICLE IN? IS THERE A PHONE NUMBER FOR THE SERVICE DEPARTMENT IN MANHATTAN?

THE FRONT PASSENGER SEAT HAS A PERMANENT MALFUNCTION OF OCCUPANCY DETECTION. THE AIRBAG "OFF" LIGHT IS ILLUMINATED WHILE A PASSENGER IS OCCUPYING THE SEAT. THIS IS AN OBVIOUS SAFETY FAULT, AND FAILS TO MEET CURRENT DOT REGULATIONS. I DO NOT FEEL COMFORTABLE PUTTING MY PASSENGERS AT RISK WHILE THEY SIT THERE!

I WAS DRIVING ON THE FREEWAY AND SUDDENLY I FELT A POWER LOSS. SHORTLY AFTER I REALIZED I HAD NO POWER STEERING. IMMEDIATELY, I PULLED OVER AND LOOKED UNDER THE HOOD AND SAW THE DRIVE BELT TENSIONER PULLEY WAS BROKEN AND WAS OUT OF PLACE.

FRONT PASSENGER OCCUPANCY SENSOR HAS PERMANENT FAILURE. "PASSENGER AIRBAG DISABLED" LIGHT CONTINUOUSLY ILLUMINATED AT ALL TIMES, WITH AUDIBLE NOISE NOTIFYING THAT A PASSENGER IS PRESENT AND MUST SECURE SEAT BELT. OCCURS WHEN NO PASSENGER IS PRESENT. IN ORDER TO DRIVE THE VEHICLE WITH DRIVER ONLY, THE PASSENGER SEAT BELT MUST BE FALSELY DEPLOYED/SECURED. REFERENCE: NHTSA CAMPAIGN NUMBER: 13V564000

FUEL HEATER (PREVIOUSLY RECALLED) CRACKED AND SPILLED FUEL ON HIGHWAY AND VEHICLE PRESENTING A FIRE AND ENVIRONMENTAL HAZARD. INCIDENT OCCURRED WHILE TRAVELING HIGHWAY AT HIGHWAY SPEEDS.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF FREEPORT (LOCATED AT 291 W. SUNRISE HWY, FREEPORT, NY 11520, TEL: (516) 208-2311) WAS CONTACTED; HOWEVER, THE PART WAS NOT AVAILABLE TO FACILITATE THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD SEND A SECOND NOTICE WHEN PARTS BECAME AVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V364000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND LOCAL DEALER WERE NOT CONTACTED. THE CONTACT WAS CONCERNED THAT SHE MAY BE UNABLE TO SELL THE VEHICLE DUE TO THE RECALL NOT BEING REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM,GASOLINE).

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL PROPULSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WEATHERFORD BMW OF BERKELEY, CALIFORNIA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KIMBERLY BMW IN DAVENPORT, IOWA WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE NOT IN STOCK. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/24/17*LJ UPDATED 11/20/2017*JS

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V072100 (AIR BAGS) AND 17V020000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE AND SMALL VACUUM SYSTEM LEAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS LEAKING FUMES AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS. ONE DEALER INFORMED THE CONTACT THAT THE RECALL WAS TOO NEW AND THEY WOULD CALL THE CONTACT BACK. THE OTHER DEALER INFORMED THE CONTACT THEY WOULD NOT SERVICE THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V020000 (AIR BAGS), 16V071000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR MONTHS TO RECEIVE THE TWO AIR BAG RECALLS. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO PICK UP SPEED AND THE ENGINE WAS IDLING ROUGHLY. IN ADDITION, THE ENGINE WARNING INDICATOR RANDOMLY ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE CONDITION AND SUGGESTED THAT THE VEHICLE BE TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS WAITING TO DETERMINE A SOLUTION FROM THE MANUFACTURER. THE DEALER INDICATED THAT ADDITIONAL REPAIRS MAY BE REQUIRED. THE CONTACT FELT AS IF THE REMEDY FAILED TO PROVIDE A SOLUTION FOR THE CURRENT CONDITION. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT INQUIRED ABOUT PART AVAILABILITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V746000 (FUEL SYSTEM, GASOLINE), AND 17V020000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2009 BMW X5. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIR BAG MODULE AND FUEL PUMP RECALL NOTICES. *SMD

ON OCT 1/2008 THERE WAS A BOLETTIN SAYING THAT WATERPUMP AND THERMOSTAT WERE DEFECTED. BUT BWM IS JUST REPLACING THE ONES UNDER DIESEL FUEL. THERE IS MORE GASOLINE FUEL X5'S CARS THAN DIESEL. WHY THEY DONT JUST FIX THE ONES WITH THIS ISSUE? THERE IS ALOT OF COMPLAINTS ABOUT IT ON THE WEB.

TAKATA RECALL, IN 3/2016, BMW SENT ME A NOTICE TO REPLACE DRIVER'S FRONT AIR BAG MODULE, HOWEVER UNTIL NOW, BMW DOES NOTHING. IN DECEMBER 2016, BMW SENT ME A NOTICE TO REPLACE IN-TANK FUEL PUMP BECAUSE MY BMW SMELLS GAS BADLY WHEN PARKING AND DRIVING. HOWEVER UNTIL NOW, AGAIN BMW DOES NOTHING. I APPRECIATE YOUR CONSIDERATION FOR SAFETY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BMW HAS TAKEN LONGER THAN REASONABLE TO ADDRESS 3 RECALLS OUTSTANDING ON THIS VEHICLE. THE FIRST RECALL IS FROM A YEAR AGO RE DRIVER AIR BAG. THE SECOND RECALL IS FROM 9 MONTHS AGO RE PASSENGER AIR BAG. THE THIRD RECALL IS FROM 4 MONTHS AGO RE IN TANK FUEL PUMP. BMW HAS ADVISED THAT PARTS WILL NOT BECOME AVAILABLE FOR AT LEAST SEVERAL MONTHS FROM NOW. BMW WAS UNABLE TO PROVIDE AN PRECISE DATES. IN THE MEAN TIME, WE HAVE TRIED NUMEROUS TIMES BUT BEEN UNABLE TO SELL OUR VEHICLE EITHER PRIVATELY OR TO A DEALERSHIP. NO ONE WANTS TO BUY THIS VEHICLE BECAUSE OF THE LONG STANDING, UNRESOLVED RECALLS AND BMW HAS REFUSED TO FIX THE ISSUE EARLIER OR OFFER ANY REASONABLE ALTERNATIVE SOLUTION.

TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING, AN ODOR OF FUEL EMITTED INTO THE VEHICLE. WHILE IN TRAFFIC, SMOKE APPEARED UNDER THE HOOD. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND NOTICED ANTIFREEZE LEAKING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. - (RECALL RELATED INCIDENT) TS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE), 16V364000 (AIR BAGS), AND 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A RECALL NOTICE ABOUT AIR BAGS IN AUGUST. I HAVE STILL NOT RECEIVED NOTIFICATION OF PARTS. MY BMW X5 IS NOW HAVING ANOTHER VERY DEBILITATING PROBLEM. IT SHUTS OFF, STALLS, WON'T START, EMITS VERY TOXIC AND STRONG FUMES OF BURNING GAS WHEN I START MY CAR AND WHEN IM IDLING. THE ENGINE LIGHT UP THEN , IT SHAKES, IT HAS NO PUNCH. I FELT AS THOUGH IT WAS PART OF THE OTHER RECALL WITH THE FUEL PUMP AND I TOOK IT TO MY LOCAL BMW DEALERSHIP FOR DIAGNOSTICS AND THEY DISMISSED ME, TOLD ME I HAD TO PAY MORE FOR MORE TESTS AND THAT IT ABSOLUTELY WAS NOT THE FUEL PUMP RECALL. IN THE MEANTIME I ASKED ABOUT THE AIR BAG RECALL AND THEY SAID NO THEY COULDN'T HELP. I COMPLAINED AND [XXX] OF PARTS AND SERVICE SAID FINE, THEY WOULD FIX THE AIRBAGS RIGHT THEN, BUT COULDN'T OFFER ME A RENTAL. AFTER 3 HOURS AND 3 HOURS MORE I COULD NOT STAY BECAUSE I HAD TO WORK SO HE PUT THAT I REQUEST RECALLVWORK ON MY CAR WHICH IS ABSOLUTELY NOT TRUE. I JUST COULDN'T STAY. I NEEDED TO MAKE AN APPOINTMENT FOR ACDAY THAT I WAS OFF BUT HE WAS VERY UNHELPFUL. WELL YESTERDAY I RECEIVED THE ORIGINIAL RECALL LETTER FOR THE FUEL PUMP AND IM SHOCKED ONCE AGAIN THAT THERE IS NO SOLUTION AT THIS TIME. I HAVE A CAR THAT IS A TICKING TIME BOMB WAITING TO EXPLODE. THE FUMES ARE GIVING ME HEADACHES, I'VE GOT 2 VERY DANGEROUS RECALLS THAT SAY IF I HAVE PROBLEMS PULL OVER AND FOR TO DEALERSHIP IMMEDIATELY. BUT NOBODY WANTS TO HELP ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 BMW X5. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER FOR THE VEHICLE TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL THIS IS TAKING WAY LONGER THAN I WOULD EVER THINK AND I FEAR THE RISK OF INJURY OR DEATH. I CAN'T BELIEVE IT TAKES THIS LONG FOR PROPER OR NEW PARTS TO ARRIVE FOR REMEDY. CAN WE DISABLE THEM FROM EVER WORKING SO WE LIMIT RISK OF FAULTY BAGS?