Page 4 of 4 · complaints 151–171 of 171

2019 BMW X3 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Service Brakes1 injured
Filed Oct 16, 20193,900 milesNY

AUTOMATIC BRAKING SPONTANEOUSLY ACTIVATED WITHOUT CAUSE. HAPPENED 2 TIMES. MOST RECENT INCIDENT CAUSED INJURIES TO THE DRIVER AND ALMOST CAUSED A SEVERE ACCIDENT. THIS IS A FULL STOP FROM APPROXIMATELY 40 MPH

Unknown or Other
Filed Sep 13, 20192,500 milesNM

I PURCHASED A NEW 2019 BMW X3 XDRIVE 30I MIDSIZE SUV ON AUGUST 31, 2019. I SPECIFICALLY CHOSE THE DRIVER ASSIST OPTION THAT INCLUDES BOTH LANE DEPARTURE AND BLIND SPOT WARNING FEATURES. UPON TESTING TO VERIFY THAT THESE FEATURES WERE FUNCTIONING PROPERLY, I DISCOVERED THAT THE STEERING WHEEL VIBRATION WARNING FEATURE DID NOT WORK. NO VIBRATION AT ALL WAS DETECTED WHENEVER I CHANGED LANES EVEN THOUGH I SET THE DESIRED VIBRATION LEVEL TO THE HIGHEST SETTING AND I WAS VERY CAREFUL TO DRIVE AT A SPEED, 50 MPH, FOR WHICH THE FEATURE SHOULD BE ACTIVE. THIS WAS ALSO TRUE OF THE BLIND SPOT WARNING--NO VIBRATION DETECTED. I VERIFIED THAT BOTH SAFETY SYSTEMS HAD ACTIVATED BY OBSERVING THE APPEARANCE OF THE LANE DEPARTURE ICON IN THE INSTRUMENT PANEL AND THE ILLUMINATION OF THE TRIANGULAR LIGHT IN THE OUTSIDE MIRRORS UPON APPROACH OF A VEHICLE IN THE ADJACENT LANE. HOWEVER, NO VIBRATION WAS DETECTED IN THE STEERING WHEEL WHEN I PURPOSELY CHANGED LANES WITHOUT SIGNALING ON TESTING THE LANE DEPARTURE FEATURE OR WHEN I SIGNALED TO CHANGE LANES WITH ANOTHER CAR IN THE BLIND SPOT IN TESTING THE BLIND SPOT FEATURE. THE BLIND SPOT VISUAL WARNING LIGHTS IN BOTH OUTSIDE MIRRORS WORKED OK, BUT NO VIBRATION WAS DETECTED WHEN SIGNALING TO CHANGE LANES. I REPORTED THIS TO THE DEALERSHIP AND THEIR DIAGNOSIS WAS A FAULTY MOTOR THAT GENERATES THE STEERING MECHANISM VIBRATION. A NEW PART IN ON ORDER. I'M REPORTING THIS TO ALERT OTHERS WHO MAY NOT HAVE TESTED FOR PROPER FUNCTIONALITY OF THESE SAFETY FEAT

Engine
Filed Aug 20, 20196,500 milesCA

THE CHECK ENGINE LIGHT ILLUMINATED WHICH RESULTED IN A FAULT WITH THE MECHANICAL RADIATOR FLAPS NOT OPENING OR CLOSING PROPERLY. THE MANUFACTURER HAS DELAYED A FIX FOR SIX WEEKS NOW WHILE THEY ARE FIXING OTHER MODELS THAT MAY HAVE HAD A HIGHER SALES PRICE. CHILDREN ARE PRESENT IN THE VEHICLE AND DRIVING WITH A 'CHECK ENGINE' LIGHT ILLUMINATED IS DISCOMFORTING.

Structure › Body
Filed Aug 18, 20191,175 milesNV

WHILE REVERSING OUR CAR IN OUR GARAGE, THE CAR TRUNK POP OPEN AND HIT OUR GARAGE ROOF CREATING SCRATCHES AND PEELED PAINT ON THE TRUNK LID.

Unknown or Other
Filed Aug 14, 20197,500 milesWA

HATCH BACK OPENS RANDOMLY. KEY FOBS WERE NO WHERE NEAR VEHICLE AS IT WAS PARKED IN OUR UNDERGROUND GARAGE.

Unknown or Other
Filed Aug 14, 20197,500 milesWA

AT 9AM THIS MORNING THE HATCH BACK HAD BEEN OPEN FOR AN UNKNOWN AMOUNT OF TIME. I CLOSED AND LOCKED THE CAR AND AT 3:30PM THIS AFTERNOON THE HATCH HAD POPPED OPEN AGAIN. THIS IS THE FOURTH REPORT OF THE SAME ISSUE THIS WEEK.

Unknown or Other
Filed Aug 13, 20197,500 milesWA

BACK HATCH DOOR OPENS RANDOMLY. IT WAS PARKED OVERNIGHT AND STATIONERY BUT NEIGHBOR REPORTED IT OPEN THIS MORNING.,

Structure › Body › Tailgate
Filed Aug 11, 201910 milesWA

TAIL GATE OPENS RANDOMLY WHEN CAR IS PARKED AND STATIONARY. TAIL GATE HAS ALSO OPENED WHEN TRAVELING AT A LOW SPEED (UNDER 30 MPH). ISSUE HAS HAPPENED MULTIPLE TIMES SINCE PURCHASE OF VEHICLE. RETURNED TO DEALER TO ADDRESS ISSUE BUT WAS TOLD THERE WAS NO ISSUE. *TR

Structure › Body
Filed Aug 10, 20195,000 milesTX

TRUNK POPS OPEN BY ITSELF MANY TIMES WHILE PARKING

Structure › Body
Filed Jul 17, 2019FL

FIRST PROBLEM IS THAT ONE THREE SEPARATE OCCASSIONS MY REAR HATCH/TAILGATE HAS OPENED ON ITS OWN WHILE PARKED. EACH OF THE THREE TIMES THE CAR WAS PARKED IN THE GARAGE AND HAS HIT MY GARAGE DOOR CAUSING DAMAGE. WHILE IN THE GARAGE, MY KEYS WERE INSIDE THE HOUSE AND NO BUTTONS WERE PUSHED ON THE KEY FOB. I HAVE COMPLAINED TO THE DEALER ABOUT THIS ISSUE TWICE NOW AND HAVE NOT HAD SUCCESS IN SOLVING THE ISSUE. SECOND PROBLEM IS THAT THE SEAT VENTILATION ON THE PASSENGER SEAT HAS FAILED THREE TIMES. EACH TIME THE FANS WITHIN THE SEAT THAT ACTIVATE TO PUSH AIR THROUGH THE VENTS SOUND LIKE THEY ARE TEARING THROUGH THE SEAT. EACH TIME THE DEALER HAS REPAIRED THE ISSUE, ONLY FOR IT TO RETURN AGAIN. THE CAR IS GOING TO THE DEALER ONCE AGAIN AFTER I ASKED FOR THEM TO ESCALATE THIS ISSUE. I HAVE NOT YET HAD THE CAR ONE YEAR. MY PURCHASE DATE WAS IN SEPTEMBER 2018.

Electrical System
Filed Jul 2, 20199,000 milesNJ

I'M HAVING ISSUES WITH THE SUV'S "HATCH" DOOR OPENING ON IT'S OWN. I'VE OWNED THE CAR SINCE FEB 2019. TWICE IT HAS OPENED ON ITS OWN WHILE PARKED. YESTERDAY MORNING, IT OPENED WHILE I WAS DRIVING IN SLOW TRAFFIC ON A VERY BUSY ROAD DURING RUSH HOUR, AND I HAD A LOT OF THINGS IN THE TRUNK. THE HATCH WOULD NOT CLOSE WITH THE BUTTON ON THE ARMREST, NOR WITH THE KEY FOB. I HAD TO PULL OVER AND GET OUT, AND CLOSE IT BY PRESSING THE BUTTON ON THE HATCH DOOR ITSELF.

Unknown or Other
Filed Jul 2, 2019FL

THE LANE DEPARTURE WARNING SYSTEM ON MY NEW BMW X3 (PURCHASED MAY 3, 2019) DOES NOT WORK. THIS IS A NON-TRIVIAL FAILURE IN BMW'S SO-CALLED "INTELLIGENT SAFETY SYSTEM." THE RESPONSE I'VE RECEIVED SO FAR FROM MY BMW DEALER IN OCALA, FLORIDA IS UNSATISFACTORY. THEY INSIST IT IS WORKING, JUST AT A SLIGHT VIBRATION. I FEEL NO VIBRATION, AND HAVE HAD SEVERAL PEOPLE DRIVE THE CAR AND AGREE. DURING A LAPSE IN CONCENTRATION ' WHICH IS WHAT THIS FEATURE IS INTENDED FOR ' THERE IS NO WARNING OF LANE DEPARTURE. IT'S NOT A SAFETY FEATURE IF IT DOESN'T WORK. I FIND IT HARD TO BELIEVE THAT BMW SAFETY ENGINEERS WOULD WANT THE FUNCTION TO BE IMPERCEPTIBLE EVEN AT THE "STRONG" SETTING. BMW APPARENTLY THINKS THIS FEATURE IS IMPORTANT, AS THE COMPANY PLACED AN ASSOCIATED LIGHTED BUTTON RIGHT IN THE MIDDLE OF THE DASHBOARD! PERHAPS THEY ARE WAITING FOR SOMEONE TO GET HURT OR DIE BEFORE ACTING. PLEASE RESEARCH THIS PROBLEM ON BEHALF OF CUSTOMERS BEFORE THAT HAPPENS. THANK YOU.

Unknown or Other
Filed Jun 10, 20198,000 milesFL

THIS VEHICLE HAS THE 'LANE DEPARTURE FEATURE WARNING" . THIS FEATURE HAS 3 SETTINGS,FROM LIGHT TO STRONG. ON THE FIRST TWO SETTINGS THE STEERING WHEEL DOES NOT VIBRATE AT ALL, ON THE STRONGEST SETTING THE VIBRATION FOR THE MOST PART CANNOT BE FELT EITHER. I HAD A 2014 X5, STEERING WHEEL DEFINITELY HAD A PRONOUNCED VIBRATION THAT WAS FELT. BROUGHT IT BACK TO BMW, ENGINEERS SAY THAT THEY HAD COMPLAINTS THAT THE X5 VIBRATION WAS TO SEVERE SO THEY MADE IT LESS OBTRUSIVE. IF YOU HAVE THREE MODES OF OPERATION AND TWO MODES DO NOT WORK AT ALL, AND THEIR STRONGEST MODE IS BARELY PERCEPTIBLE , THIS SAFETY FEATURE IS NOT WORKING, ESPECIALLY IF YOU ARE DEPENDING ON IT. I HAVE TRIED IT AT ALL SPEEDS, ACTUALLY THE FASTER YOU ARE GOING ESPECIALLY ABOVE 55 MPH, YOU DO NOT FEEL THE STEERING WHEEL VIBRATE AT ALL.

Electronic Stability Control (esc)
Filed May 29, 2019FL

PROBLEM IS MORE NOTICEABLE DRIVING AT 80MPH ON THE HIGHWAY. VEHICLE VEER LEFT AND RIGHT AND CONSTANT VERY SMALL TURNINGS NEED TO BE APPLIED TO KEEP CAR CENTERED, MUCH MORE NOTICEABLE WHEN PASSING BETWEEN TWO TRUCKS OR WHEN MODERATE WIND IS ENCOUNTERED. TOOK TO THE DEALER, THEY DROVE THE CAR AND MECHANIC STATED NOTHING WRONG WITH THE CAR AND. HOWEVER, I NEVER HAD THIS SAME PERVASIVE PROBLEM WITH ANY OTHER SUV I OWNED IN THE PAST. IS DANGEROUS AND CAN CAUSE AN ACCIDENT WHILE THIS IS OCCURRING.

Unknown or Other
Filed May 23, 2019200 milesCO

THE PLASTIC COVERS OVER THE LOWER CHILD SAFETY RESTRAINT BUCKLES RIPPED OUT DURING DRIVING, CAUSING THE CHILD SEAT TO BECOME LOOSE AND UNSAFE. THE ANGLE OF THESE COVERS FORCES THE CHILD SEAT LOWER BUCKLE TO ANGLE HORIZONTALLY OUTWARDS. THESE COVERS ARE ONLY SECURED BY A THIN PLASTIC TAB, SO IF THE PRESSURE OF THE STRAP PULLS UPWARDS ON THE COVER AND BREAKS THE TAB DURING AN ACCIDENT OR REGULAR USAGE, THE CHILD SEAT STRAPS WILL BECOME LOOSE AND THE CHILD WILL BE AT SERIOUS RISK OF INJURY. THE CHILD SEAT I HAD THIS HAPPEN WITH WAS A COMMON, BEST-SELLING BRAND IN BOTH THE U.S. AND EUROPE. THERE WAS NO FAILURE WITH THE SEAT ITSELF.

Structure › Body › Hatchback/Liftgate
Filed May 6, 2019100 milesOK

TL* THE CONTACT OWNS A 2019 BMW X3. WHILE DRIVING VARIOUS SPEEDS, THE LIFTGATE SPONTANEOUSLY OPENED. ADDITIONALLY, WHEN THE PUSH TO START WAS ENGAGED, THE VEHICLE FAILED TO SHUT OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACKIE COOPER BMW MINI (14145 N BROADWAY EXT, EDMOND, OK 73013, (405) 755-3600), BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100. *BF CONSUMER STATED WHILE THE REAR HATCH OPENED AND SPILLED GROCERIES ALL OVER THE STREET. DEALER WAS NOTIFIED AND AUTHORIZED A RETENTION BAR TO KEEP MOST ITEMS IN PLACE AS PAYMENT FOR THE LOST ITEMS. AT THAT TIME CONSUMER ALSO ADDRESSED AN ISSUE WITH THE START BUTTON NOT TURNING OFF/SHUTTING DOWN THE VEHICLE COMPLETELY. DOT WAS NOTIFIED.*JB

Service Brakes
Filed May 1, 20194,600 milesGA

AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED WITHOUT CAUSE. THERE WAS NO VEHICLE OR OTHER OBJECT IN FRONT OF MY VEHICLE NEVERTHELESS THE BRAKES WERE AUTOMATICALLY EMPLOYED SUDDENLY SLOWING THE CAR. SPEED AT TIME OF THE EVENT WAS APPROXIMATELY 50-60 MPH. THERE WAS A WARNING SIGNAL AND DASHBOARD ICON FOR THE AEB SYSTEM.

Structure › Body
Filed Apr 25, 20195,000 milesCA

THE TAILGATE OPENS ON ITS OWN. THIS HAPPENS WITHOUT THE KEY FOB BEING NEAR A PERSON OR ANYTHING PRESSING ON IT. THIS IS A SERIOUS SAFETY ISSUE AND BMW DEALERS WILL NOT FIX IT, IF THEY DO NOT SEE IT IN PERSON. SO, FAR THIS HAS OCCURRED SEVERAL TIMES WHILE THE VEHICLE WAS PARKED IN A DRIVEWAY OR IN A PARKING LOT.

Structure › Body
Filed Apr 22, 2019835 milesPA

WHEN SLOWLY DRIVING UP A HILL, THE TAILGATE OPENED AND THE CONTENTS IN THE BACK FELL OUT.

Visibility/Wiper
Filed Feb 26, 20196,000 milesNC

WHEN DRIVING ON A SUNNY DAY ON OCCASION THE SUN IS REFLECTED FROM THE HEAD UP DISPLAY UNIT INTO THE DRIVER'S EYES OR FIELD OF VISION CAUSING A DISTRACTION AND DIFFICULTY SEEING THE TRAFFIC AHEAD. THE ATTACHED PICTURE WAS TAKEN WHILE THE VEHICLE WAS STATIONARY IN THE DRIVEWAY, BUT TYPICAL OF THE EVENT WHEN DRIVING 70 MPH ON AN INTERSTATE HIGHWAY. THE SUN REFLECTION IS SHOWN BOTH AT THE HEAD UP UNIT AND ON THE WINDSHIELD (POSITIONED NEAR THE FRONT OF THE HOOD BETWEEN THE ACTUAL HEAD UP DISPLAY AND THE HEAD UP UNIT) HEADING TOWARDS THE DRIVER'S HEAD. THIS HAS HAPPENED ON 3 OCCASIONS OVER THE LAST 6 MONTHS. A BMW ENGINEER AT FIRST SAID THEY HAD NEVER HEARD OF THIS AND THEN BECAME MORE INTERESTED WHEN SHOWN A PICTURE. SOME TIME LATER BMW CALLED AND ASKED IF THEY COULD REPLACE THE FAULTY HEAD UP UNIT UNDER WARRANTY AND RETURN IT BMW FOR ANALYSIS. THE PICTURE ATTACHED IS FROM THE REPLACEMENT UNIT, WHICH HAS THE SAME ISSUE. THEY CLAIM THIS NEW UNIT WAS WORKING TO BMW SPECS AT THE TIME.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Feb 21, 20191,200 milesNY

THE TAILGATE OPENED BY ITSELF WHILE I WAS DRIVING ON THE HIGHWAY. I HAD A SHORT LOCAL DRIVING BEFORE ENTERING THE HIGHWAY. ABOUT 5 MINS IN THE HIGHWAY AT AROUND 60 MPH, THE TAILGATE OPENED BY ITSELF. THE CAR FELT VERY NOISY AND HARD TO CONTROL (I WAS ON A WINDY HIGHWAY). I HAD TO EXIST THE HIGHWAY, STOP ON A LOCAL STREET, AND CLOSE THE TRUNK. THE SAME RANDOM OPENING ALSO HAPPENED ONCE IN MY GARAGE WHILE THE CAR WAS PARKED AND LOCKED, A WEEK AGO. WITH TWO RANDOM OPENING HAPPENED IN ONE WEEK, I AM AFRAID OF DRIVING IT. YOU NEVER KNOW WHEN THE TAILGATE WILL SUDDENLY OPEN AGAIN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 BMW X3 → · Every X3 year → · How the figures are calculated →