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2019 BMW X3 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Unknown or Other
Filed Jan 23, 2024CA

On the 2019 BMW X3, we’ve experienced the tailgate opening while the vehicle is in traffic, and the transmission is in ‘D’ drive. The safety hazard I’m suggesting be investigated is that the buttons on the remote key fob to the vehicle, including lock, unlock, tailgate, and panic, ALL work even if the vehicle is turned on and driving. This poses a serious safety risk to not only occupants of the vehicle, objects or animals that may be in the trunk, but also to other motorists on the road. We’ve personally had this happen three times, all in cases where we were in live traffic on an active roadway. One case in particular our dog was in the trunk and we had to pull over in the middle of traffic while the dog thankfully stayed seated in the trunk area. I believe this happens because it’s very common for the key fob to be in a pocket or purse while operating the vehicle, where it’s very possible for the buttons to be pressed inadvertently. In my opinion, the key fob should not be functional while the car’s ignition is on. No other car I’ve ever owned has had a key fob whose buttons still work while the ignition is on. Happy give further comment if need be. Thanks

Electrical System
Filed Aug 16, 2023IL

My car, a 2019 X3, displayed a malfunction notification "Driver Restraint System Malfunction" along with the airbag indicator glowing in red in my dashboard all of a sudden when I turned-on my parked car. The malfunction notification has remained ever since, whenever the car is turned-on or driven. My local BMW dealer inspected & diagnosed the issue as a harness failure, requiring a replacement of the air bag harnesses of both knee airbags, and potentially the ACSM module in the center console as well. As per this diagnosis, the failure was caused due to a short-circuit. If this issue was left unattended, it would have prevented the deployment of airbags in the event of a crash, resulting in the death of the driver or severe injuries. A manufacturing fault or other quality issues are clearly to blame for such short-circuits. I request NHTSA to investigate the issue and pursue a recall notice for such faulty driver restraint (harness in this case) control modules.

Seat Belts
Filed Aug 16, 202336,000 milesGA

The contact owns a 2019 BMW X3. The contact stated while driving at an undisclosed speed, the seat belt warning light illuminated. After restarting the vehicle, the vehicle seemed to return to normal functionality however, the failure had become a regular occurrence. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 36,000.

Engine
Filed Jul 6, 2023FL

URO Parts Engine Oil Filter Housing There was no sensors that went off to indicate that there was an issue with my coolant or my oil and I went to drive my car and broke down on the side of the road. The dealership and the repair shop and mechanics I’ve called have told me that this is a common issue with Bmw because of how it's made. If I knew that there was a problem because of the sensors I would’ve never had to break down on the side of the road and be less stranded without a vehicle.

Visibility/Wiper
Filed May 18, 2023GA

While driving normally down interstate the sunroof suddenly exploded.

Electrical System
Filed May 15, 2023CO

I am writing about the BMW Telematics Control Unit (TCB). This is a safety device installed on all BMWs for the past 6 years or more. It is an electronic tracking and communication device that is activated either automatically on manually in the event of an emergency. For minor emergencies such as a flat tire or running out of gas, the driver can call for roadside assistance. For serious emergencies such as accidents the system automatically contacts the BMW emergency center who contacts local emergency assistance providers such as police, fire, ambulance. The system provides information such as the vehicle's exact location and the severity of the accident. Obviously, this can be lifesaving information. I have no way to determine how frequently these systems fail, but judging from the countless number of accounts described on the internet and the number of YouTube videos I see, it would appear that these systems are very unreliable. These systems fail for a number of different reasons and are very expensive to repair. This is a serious safety issue. In my own case, water had leaked through the roof aerial and damaged the electronic communication device rendering it useless. Cost of repair would be nearly $3,000. There is at least one BMW Technical Service Bulletin (TSB) that applies to this issue for my vehicle. It is number B651222. There are probably many other TSB's that apply to other models and other causes of failure of this device. BMW owners have spent a lot of money

Exterior Lighting
Filed Apr 13, 2023NV

The headlights will flicker on and off randomly. They will also go from low beams to high beams randomly. This is with the headlights switch set to automatic. I've never tried any other settings.

Engine and Engine Cooling
Filed Mar 29, 202330,000 milesFL

The contact owns a 2019 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact added coolant to the reservoir. The coolant warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that coolant was needed. The vehicle was repaired but the failure persisted. The contact mentioned she was concerned about a vehicle fire. The manufacturer was not contacted. The failure mileage was approximately 30,000.

Engine
Filed Mar 28, 2023CT

Oil Filter Housing according to BMW tech this is a common issue in this part- yes available for inspection upon request, my safety was put at risk due to coolant leaking which can be flammable, also could cause engine malfunction/shutdown while driving. The problem has been confirmed by BMW dealership. A complaint with the manufacturer BMW of america was put in. No other lamps or messages, car simply began to leak coolant and oil profusely.

Visibility › Sun/Moon Roof Assembly
Filed Feb 3, 202341,578 milesCA

The contact owns a 2019 BMW X3. The contact stated that while driving at 42 MPH, the sunroof exploded without impact. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,578.

Unknown or OtherCrash
Filed Oct 27, 2022CA

We were towing a rental travel trailer (~3500 Ib), going east bound on highway 80 near Martinez, CA. The travel trailer suddenly went into oscillation, the amplitude got larger and larger, and finally both SUV and trailer landed on the sides on the embankment. The SUV was supposedly in "tow" mode, so the feature "Trailer Stabilization Control" should have been activated to reduce the sway/oscillation (and perhaps issued some warnings). However, we only got traction control alarm just prior to the crash.

Unknown or Other
Filed Sep 28, 2022MD

Unable to feel vibration in steering wheel for the lane departure warning system.

Air Bags
Filed Aug 24, 2022VA

While driving, an error message appeared on the car screen that said: Passenger restraint system malfunction: Contact BMW Carefully drive to the closest service center. Passenger restraint system is limited. Increased risk of injury in case of a collision. Continue wearing safety belt. 1) What component or system failed or malfunctioned, and is it available for inspection upon request? Passenger restraint system 2) How was your safety or the safety of others put at risk? Increased risk of injury in case of collision 3) Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer ran a diagnostic and no fault was found. They tried to claim that there was water on the seat because an umbrella was on the seat. It was not raining before or during the time the message appeared. The umbrella has not been used for quite some time and was not wet. 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealer. 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None. This appears to be a random deactivation of the passenger restraint system.

Forward Collision Avoidance
Filed Aug 12, 202231,000 milesCT

The contact owns a 2019 BMW X3. The contact stated while driving at various speeds, the vehicle would suddenly brake and would stop abruptly though there were no other vehicles or objects nearby. The vehicle was taken to the local dealer who duplicated the failure. However, the dealer was advised by the manufacturer that the vehicle was operating as designed. The vehicle was not repaired. The contact notified the manufacturer of the failures and the concerns he had regarding the vehicle's safety. The failure mileage was 31,000.

Structure › Body
Filed Jul 6, 2022CA

Multiple times while driving, my key FOB in my pocket has opened the trunk. Extremely dangerous, and apparently very easy to accidentally press. Same thing with the alarm, almost caused me to have an accident.

Electrical SystemCrash
Filed Jul 2, 2022MA

On May 20, 2022 at around 10 AM. I pulled into my work parking lot. I proceeded to park the car in front of the main building. I put the car on park but the car accelerated on its own at high speed. It curved around the bushes yanking them out and then smashed into the building. The airbags opened. I called 911 for help. Ambulance took me to a hospital nearby. I lost a lot of blood due to a large cut in my mouth. I had some other minor injuries including a fracture in my sternum and nose.

Electrical System
Filed Jun 9, 20229,000 milesAZ

The contact owns a 2019 BMW X3. The contact stated that after starting the vehicle, an unknown warning light was illuminated with a message displayed stating that the vehicle would turn off shortly, and to keep the vehicle function active, switch to Ready Mode. The vehicle was taken to the dealer to be diagnosed. The contact stated that an unknown part was replaced however, the warning light remained illuminated. The manufacturer was contacted by the dealer but the contact was unaware of what was said. The failure mileage was 9,000.

Unknown or Other
Filed Jun 5, 2022MN

Was driving on the freeway, not more than 60mph, no over bridges, no potholes, no people, and heard some exploded over my head. I pulled the car over and saw the sunroof was shattered. I didn’t see any heavy object flying. After reaching home, I searched online what could be the reasons and found there were 100s of cases like this already reports.

Service Brakes
Filed May 26, 2022RI

I own a 2019 BMW x3 that I leased in December 2018 and then purchased in Dec 2021 at the end of the lease. It has about 22k miles on it. A few weeks ago, a warning light came on, telling me that my rear brakes needed to be inspected. I took it in and the dealer told me that rear brake PADS and ROTORS had to be replaced. They should not have to be replaced so soon especially since I am not a teenager, and my driving is 90% on freeways. I am in my sixties and my family and I have owned/leased more than 25 foreign and domestic cars and have never come across one that required a complete brake replacement with so few miles. When I contacted the Service Department at my dealer, they said this is a common problem with all BMW’s and especially X3s. I asked even if we assume that the pads need replacement, why the need to replace the rotors at the same time. They said the original rotors are so thin that they cannot be machined. They have seen many that had warped at low miles, some that had cracked and a few that had broken into pieces. They said that they and other area dealers have brought this serios concern to BMW of North America but they keep getting ignored. They said that I was lucky that my braked did not seize and that I did not get into a serious accident. Please investigate this serious safety issue before someone dies. Thank you.

Electrical SystemCrash1 injured
Filed Apr 5, 2022NJ

My digital gauges were frequently going off center in my vehicle. I scheduled service with the dealer however they did not have a loaner available for weeks so they scheduled the appointment for a few weeks out, my car subsequently completely died on the road and after a minute or two I was rear ended by a truck and the car was completely totaled.

Unknown or Other
Filed Mar 12, 2022SC

The car sos system “masses a dos call” to the police department. After clsryfiyng the error, the car shows the following message: “ emergency call malfunction”. BMW disabled my car emergency system to avoid this problem again but tried to change me to fix the problem

Structure › Body
Filed Dec 25, 2021NJ

On September 7, 2021, the tailgate of my 2019 BMW X3 opened on its own in my garage. The car had been turned off for approximately 20-25 minutes. My key was inside the house, nowhere near the garage. No one had touched the car after it was turned off. My husband was in the garage, standing approximately 6-10 feet away from the car when the tailgate opened on its own. I believe this is both a Safety and Security issue. The tailgate opened on its own. This could have occurred while driving on a highway (safety), or while parked on a public street (security).street. On 9/9/21 I reported the problem to Zach Santillo in the Service Dept of our dealer: BMW-Newton, NJ.

Electrical System
Filed Nov 8, 2021WV

After having 'repaired' the instrument panel relay which was causing the display to intermittently blank out, I am now experiencing the following dangerous events: 1) instrument panel will still occasionally blank out, with no consistent causal reason. 2) on occasion, firm acceleration has preceded an instrument panel glitch, but I cannot get a consistent result from this cause/effect. 3) on occasion, instrument panel glitch will result in a warning that indicates a loss of 4 wheel drive system. This glitch currently seems to remedy itself on its own after a few seconds 4) on occasion, while stopped with the auto parking mode engaged, pressing the gas pedal results in a complete engine shutdown. This requires a restart of the engine to proceed and the previous mentioned instrument glitches.

Unknown or Other
Filed Aug 20, 2021GA

Sunroof shattered randomly

Structure › Body
Filed Jul 25, 2021CA

Trunk opened while vehicle was in motion. It’s possible that the trunk button of the remote was accidentally depressed when it was in a pocket but I strongly believe that the vehicle should ignore such commands when the vehicle is in motion or even in gear.

Structure › Body
Filed Jul 13, 2021WA

Tailgate suddenly opens without warning. Happened twice this month while car was parked and engine was turned off, as well as while car was stopped, in Park, and engine was running. Note that this happened repeatedly during the first year of ownership, and BMW Monterey (California) tried at least 4 times to fix it. Claimed it was finally fixed, and it did not recur for some months, but once again it is happening.

Power Train
Filed May 27, 2021PA

Going to park at an outdoor public parking lot I was going at slow speed made two left turns to get to my my parking space. More than half way into parking spot the car suddenly accelerated and jump the curve going down a small incline and jumping the curve of the parking space below at that time able to control car. Lucky that there was no person walking or a car parked in the parking space below because it would have caused a head-on collision or something even worse, as far as I can see there was no damage to car. My wife was in the car and she was shook by incident!!! Incident happen very sudden and unexpected. I have seen multiple similar incidents on internet and it seems like dealership can't replicate the issue and they dismiss it.

Structure › Body
Filed Apr 19, 20218,000 milesTX

MY 2019 BMW X3 WITH COMFORT ACCESS OPTION PACKAGE WILL OPEN THE HATCH WITHOUT ANY INPUT FROM ME. THIS HAS HAPPENED 4 TIMES NOW AND ALL WHEN LOCKED WITH THE KEY IN MY POCKET AND I WAS WELL OVER 100 FEET AWAY. THIS CAN INJURE PEOPLE/KIDS IN PARKING LOTS OR CAUSE DAMAGE TO MY GARAGE OR HATCH. SOME PEOPLE HAVE REPORTED ONLINE THAT THIS HAS HAPPENED WHILST DRIVING!

Forward Collision Avoidance › Warnings
Filed Apr 7, 2021LA

REPEATED WARNING OF 'RREDUCED DRIVER ASSISTANCE SUPPORT

Unknown or Other
Filed Mar 5, 202123,332 milesNE

WE PREVIOUSLY HAD AN ISSUE WITH THIS VEHICLE WHERE THE DASHBOARD GAUGES WERE SHIFTING A FEW INCHES TO THE LEFT AND LOST VISIBILITY TO THE SPEEDOMETER. THIS WAS RESOLVED AFTER A FEW VISITS WITH THE GAUGE CLUSTER BEING REPLACED. WE ARE NOW HAVING AN ISSUE WHERE OCCASIONALLY THE DASHBOARD GAUGE CLUSTER WILL GO COMPLETELY BLANK FOR A FEW SECONDS. THE IDRIVE COMPONENTS REMAIN ON DURING THIS TIME. IT'S DIFFICULT TO TAKE A PICTURE, AS IT ONLY OCCURS WHILE DRIVING. THERE DOES NOT SEEM TO BE ANY CONSISTENCY TO WHEN THIS OCCURS, BUT IT DOES NOT HAPPEN WHEN STATIONARY. THE TIMES IT HAS HAPPENED, IT DOES SEEM TO BE WHILE ACCELERATING AFTER A TURN.

Unknown or Other
Filed Feb 27, 2021VA

TAILGATE OPENS ON ITS OWN. ONCE IN MOTION MORE OFTEN AFTER LOADING DOGS IN THE BACK, CLOSING IT AND THEN IT OPENS AS I OPEN THE DRIVERS DOOR. A FIX IS TO START THE CAR FIRST THE OPEN THE TAILGATE AND CLOSE THAT SEEMS TO HELP.

Service Brakes
Filed Nov 23, 20207,800 milesCA

MY CAR HAS BEEN AT THE BMW DEALERSHIP TWICE FOR THESE INCIDENTS. THE INCIDENTS HAVE HAPPENED A TOTAL OF 4 TIMES. THE FIRST TIME, I WAS DRIVING ABOUT 45 MILES PER HOUR ALONG THE CITY STREET, WOODRUFF AVE IN LONG BEACH. IT WAS A SUNNY DAY AND THERE WERE NO OTHER CARS AROUND ME WHEN THE CAR SUDDENLY STARTS BEEPING AND DASH BLINKS AND THEN CAR SLAMS ON BRAKES AUTOMATICALLY UNTIL IT COMES TO A STOP. I AM NOT SURE WHAT CAUSED THE PROBLEM BUT I THINK IT MAY BE THE SENSORS FOR THE AUTOMATIC COLLISION BRAKING SYSTEM. THE SECOND TIME I WAS GOING ABOUT 15 MPH COMING UP TO A RIGHT TURN IN THE RIGHT TURN LANE OF A CITY STREET. THERE WAS A CAR IN THE LEFT LANE THAT WAS STOPPED AT THE TRAFFIC LIGHT. MY CAR THEN SOUNDS THE ALARM, FLASHES THE WARNING AND SLAMS ON THE BRAKES TO A STOP. MY BUSINESS PARTNER WAS IN THE CAR WITH ME DURING THIS TIME. THE THIRD TIME WAS OCTOBER 16, 2020 WHEN I WAS DRIVING ON A CITY STREET AND THERE WAS A CAR STOPPED ABOUT 30 FEET AHEAD. I WAS SLOWING DOWN WHEN THE CAR SOUNDED THE ALARM, FLASHED ON THE SCREEN THE WARNING (WHICH I TOOK A PIC OF) AND THE BRAKES APPLIED AUTOMATICALLY AND THE CAR STOPPED. THE FOURTH AND LAST TIME, THE CAR DID NOT APPLY THE BRAKES BUT THE WARNING SYSTEMS CAME ON AND THE DASH FLASHED. I TOOK THE CAR AGAIN TO BMW AND BMW NORTH AMERICA SENT OUT A FIELD ENGINEER. THEY HAVE THE CAR FROM OCTOBER 23, 2020 TO NOVEMBER 18, 2020 AT WHICH TIME THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH MY CAR.

Electrical System
Filed Sep 28, 2020NJ

BACKUP CAMERA NOT ON WHEN REVERSING: 1. ~AUG. 2019 WHEN I REVERSED MY CAR, THE BACKUP CAMERA DID NOT SHOW UP. MY CAR WAS IN BMW SPRINGFIELD NJ FOR REPAIR FROM 25 TO 27NOV2019. I WAS TOLD THERE WAS A RECALL (NHTSA CAMPAIGN ID 19V684000) AND SOFTWARE WAS UPDATED. 2.PROBLEM STILL EXISTED, MY CAR WAS IN SAME DEALERSHIP FOR REPAIR ON10FEB2020. 3. RAISED MY CONCERN (LEMON LAW) TO BMW CORPORATE, BMW ARRANGED MY CAR FOR REPAIR ON MAR. 19. 2020 AFTER THE REPAIR, MY REAR CAMERA VIEW WAS BACK BUT THE LEFT IMAGE (SENSING OBSTACLE WAS MISSING). 4. MY CAR WAS IN BMW ON APR. 9 2020 FOR REPAIR, STILL NOT WORKING. 5. MY CAR WAS IN BMW FOR PAIR ON MAY 26, 2020 AND I WAS TOLD TO WAIT THE COMPUTER TO BOOT UP AND THEN DRIVE. 6. I FOLLOWED BMW'S ADVICE, THE LEFT IMAGE (SENSING OBSTACLE WAS MISSING) IS BACK WITHOUT ANY PROBLEM, BUT MY REAR VIEW IMAGE SOMETIME DID NOT SHOW UP. I THINK THE LACK OF AN IMAGE IN THE BACK-UP CAMERA DISPLAY INCREASES THE RISK OF A CRASH, WHICH NEEDS FURTHER INVESTIGATION. PICTURE IS ATTACHED, SHOWING THE WHOLE BACKUP PROCESS, THE REAR VIEW CAMERA WAS MISSING THE IMAGE (~1MIN).

Structure › Body
Filed Sep 26, 20208,400 milesPR

THE PANORAMIC SUNROOF EXPLODED WITH THE VEHICLE STOP AND WE INSIDE. THE GLASS BROKEN PIECES FELL ON THE COVER THAT WAS LUCKILY CLOSED. THE SUN ROOF HAD A HOLE IN THE MIDDLE. THE AUTO DEALER PROVIDE AN ESTIMATE OF $7,900 FOR THE REPAIR AND TOLD US TO CLAIM THE INSURANCE. WE UNDERSTAND THIS REPRESENT A DEFECT IN THE SUN ROOF AND SHOULD BE COVERED BY THE WARRANTY.

Electrical System
Filed Jul 9, 20209,000 milesNY

THE SPEEDOMETER IS INACCURATE. BMW TOLD ME THAT THEY HAVE A DIRECTIVE WHICH STATES THAT IT IS NORMAL FOR A SPEEDOMETER TO BE OFF BY UP TO 7MPH. THEY TOLD ME IT IS IMPOSSIBLE TO RECALIBRATE. I DO NOT KNOW MY TRUE SPEED WHICH IS DANGEROUS AND MAKES IT DIFFICULT TO KNOW IF I AM DRIVING WITHIN POSTED LIMITS. IT ALSO ADDS FALSE MILEAGE TO MY VEHICLE AS IT ALWAYS INDICATES A SPEED HIGHER THAN I AM ACTUALLY MAINTAINING.

Structure › Body
Filed Apr 24, 2020UT

TWO RECENT PROBLEMS: (1) THE TAILGATE OPENED ON ITS OWN TWICE. BOTH TIMES THE CAR WAS PARKED, ONCE OVERNIGHT. NO KEYS WERE PRESSED. (2) COMFORT ACCESS WORKS INTERMITTENTLY. SEVERAL TIMES, PRESSING THE HANDLE GROOVE EVOKED A CLICK BUT DID NOT UNLOCK THE CAR. THE DOOR DID UNLOCK WHEN I PRESSED THE UNLOCK BUTTON ON THE FOB.

Service Brakes
Filed Mar 18, 202012,780 milesNH

WHILE DRIVING ALONG SECONDARY ROADWAY , WITH NO OTHER CARS WITHIN SIGHT OR OBSTRUCTIONS WITHIN VIEW, AUTOMATIC BRAKING OF THE VEHICLE OCCURRED. BRAKING ACTION WAS SEVERE ENOUGH TO CAUSE DRIVER TO BE PROPELLED AGAINST THE SEAT BELT SHOULDER STRAP. BRAKES RELEASED WITHIN APPROXIMATELY ONE SECOND AFTER APPLICATION. TOOK VEHICLE TO DEALER NEXT DAY AFTER EPISODE TO DIAGNOSE PROBLEM. SERVICE TECHNICIAN FOUND, " NO FAULTS " STATED, " OPERATION OF AUTOMATIC BRAKING ON OCCASION IS NORMAL OPERATION DUE TO THE SENSITIVITY OF THE FEATURE". IT WAS INDICATED TO ME THAT THE SERVICE TECHNICIAN CONTACTED BMW NA AND WAS GIVEN THIS EXPLANATION. WHEN ASKED IF THERE WAS A , "FIX I N THE WORK'S " TO RESOLVE THIS ISSUE , BMW NA REPLIED THEY CONSIDERED THIS OPERATION NORMAL FOR ALL OF THEIR VEHICLES WITH THIS BRAKING SYSTEM. I FIND THIS ANSWER UNACCEPTABLE. INADVERTENT BRAKE APPLICATION BY THE VEHICLE WHEN THERE IS NO VEHICLES OR OBSTRUCTIONS IN CLOSE PROXIMITY IS A SAFETY HAZARD. DRIVERS RUN THE RISK OF BEING REAR ENDED BY THOSE DRIVERS FOLLOWING TO CLOSELY ESPECIALLY WHEN THE FOLLOWING DRIVER HAS AN EXPECTATION THAT THERE IS NO TRAFFIC SITUATION THAT WOULD NECESSITATE THE CAR IN FRONT TO APPLY THEIR BRAKES. AUTOMATIC BRAKING SYSTEMS SHOULD BE DEACTIVATED UNTIL BMW NA CAN RESOLVE THIS PROBLEM.

Service Brakes
Filed Feb 28, 20203,799 milesCA

WAS DRIVING IN THE CITY ABOUT 40MPH, AND AUTOMATIC BRAKING SYSTEM ENGAGED BUT THERE WAS NO HAZARD. NO CAR NEAR BY IN FRONT, BACK, OR BOTH SIDES. THIS HAPPENED 2/26/20 AROUND 10AM PT TOOK CAR TO DEALERSHIP. THEY CLAIMED THE CAR WAS DIRTY ON WINDSHIELD AND IS THE ONLY POSSIBLE REASON. CLAIMED THEY WERE NOT ABLE TO RECREATE THE ISSUE

Unknown or Other
Filed Feb 4, 202010,000 milesCT

FRONTAL COLLISION DETECTION EITHER DOES NOT WORK OR IS GIVING FALSE ALARMS. IT DIES NOT WARN WHEN THE VEHICLE IN FRONT IS IN CLOSE PROXIMITY AS IT IS DESIGNED TO DO SO. AT RANDOM TIMES IT WILL GIVE A FALSE NOTIFICATION. THIS IS MORE PREVALENT IF THE VEHICLE IS AT A STEEP ANGLE.

Electrical System
Filed Jan 20, 20209,400 milesIL

WITHOUT WARNING, THE DASHBOARD LIGHTS AND INDICATORS GO DARK. THE VEHICLE CAN BE STATIONARY OR IN MOTION WHEN IT HAPPENS. I HAVE CONTACTED THE DEALER, FIELDS BMW, TWICE. THE FIRST TIME THE SERVICE DEPARTMENT REPLACED THE BATTERY ON MY REMOTE KEY CONTROL, THE SECOND TIME SERVICE TOLD ME IT WAS A KNOWN PROBLEM AT BMW AND THEY WERE WORKING ON A SOFTWARE FIX. MY SECOND CONTACT WAS PROBABLY SIX WEEKS AGO, BUT IT HAPPENED AGAIN TWO DAYS AGO WHEN MY WIFE LOST THE DASHBOARD LIGHTS IN THE EVENING. IT IS VERY STARTLING (AND UNSAFE) TO LOSE THE DASHBOARD LIGHTS AND INDICATORS, ESPECIALLY AT NIGHT. NEITHER BMW NOR MY DEALER HAS INFORMED ME OF ANY PENDING SOFTWARE FIX.

Service Brakes
Filed Jan 11, 202020,977 milesMD

WHILE DRIVING HOME JANUARY 11, 2020 AT APPROXIMATELY 8:30 PM ON A MAIN STREET THANKFULLY IN VERY LITTLE TRAFFIC, WHILE PROCEEDING TO TRAVEL THROUGH A TRAFFIC CONTROLLED INTERSECTION AT APPROXIMATELY 50 MPH THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED TO ME AND IF IT HAD BEEN A DAY/NIGHT WITH NORMAL HEAVY TRAFFIC, THE POSSIBILITY OF A REAR END COLLISION WOULD HAVE BEEN GREAT. PREVIOUSLY AS WELL AS DURING THIS OCCURRENCE, THE DRIVER IS FORCEFULLY PITCHED FORWARD BUT THE SIMULTANEOUS HIGH PITCHED SOUND DID NOT OCCUR AND I DID NOT NOTICE AN ICON FLASHING ON THE DASH AS BEFORE. THIS OCCURRENCE DID SEEM TO BE OF LONGER DURATION THAN THE PREVIOUS INCIDENT. THESE HAPPENED ON 1/11/2020 WITH THE TWO PREVIOUS INCIDENTS ON 12/02/19 AN 12/11/19 RESPECTIVELY.

Power Train
Filed Jan 1, 202010,000 milesCT

PUT THE CAR IN PARK, IN A DRIVEWAY WITH A SLIGHT INCLINE, TURNED OFF THE IGNITION, AND WENT INTO THE HOUSE. THE CAR ENGAGED AND ROLLED DOWN THE HILL. PULLED IT BACK UP THE DRIVEWAY, AND TWO MORE TIMES PUT IT IN PARK, TURNED OFF THE IGNITION, AND THE CAR ENGAGED AND ROLLED DOWN THE DRIVEWAY.

Service Brakes
Filed Dec 21, 201919,000 milesMD

WHILE DRIVING ON A BUSY CITY STREET IN MOVING TRAFFIC THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED WITHOUT CAUSE. THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 50 MPH WITHOUT ANOTHER VEHICLE OR OBSTACLE NEAR THE VEHICLE. THIS CAUSED THE VEHICLE TO SUDDENLY PITCH FORWARD, THROWING THE DRIVER FORWARD WITH THE FORCEFUL MORE WHILE SIMULTANEOUSLY MAKING A HIGH PITCHED SCREECHING SOUND AND FLASHING A DASHBOARD ICON. THIS HAS HAPPENED ON TWO SEPARATE OCCASIONS, 12/02/19 AND AGAIN ON 12/11/19.

Electrical System
Filed Dec 15, 20196,500 milesWV

THE ISSUE IS BECOMING MORE SYSTEMIC AND OCCURS MORE OFTEN. ISSUE IS AS FOLLOWS: 1) WHILE DRIVING, DIGITAL INSTRUMENTATION WILL GO COMPLETELY BLANK FOR A PERIOD OF TIME. THIS INCLUDES SPEEDOMETER, TACHOMETER, CLOCK, CRUISE CONTROL INFORMATION. BASICALLY, ANYTHING THAT IS ON THE SCREEN DISAPPEARS. 2) IN ADDITION TO THE INSTRUMENTATION MALFUNCTION, THE FOLLOWING SYSTEM FAILURES ARE INTERMITTENTLY OCCURRING (NO PATTERN DETECTED YET): ALL WHEEL DRIVE SYSTEM FAILURE (WHILE DRIVING) - WHEN DISPLAY DOES RESUME, VEHICLE WARNING SYSTEM INDICATES THE VEHICLE MAY BE DRIVEN, BUT THE ALL WHEEL DRIVE SYSTEM IS INOPERATIVE. PARK DISTANCE CONTROL (OCCURRED WHILE VEHICLE WAS STATIONARY) - WHEN DISPLAY DOES RESUME, VEHICLE WARNING SYSTEM INDICATES PDC SYSTEM IS INOPERATIVE. AUTO START/STOP FEATURE (OCCURRED WHILE VEHICLE WAS STATIONARY) - WHILE AT A STOP AND THE FAILURE OCCURRED, THE ENGINE DID SHUT DOWN INCORRECT AVERAGE MILEAGE DISPLAY - NORMAL MPG FOR THE VEHICLE IS CURRENTLY AROUND 24.2. VEHICLE WAS REPORTING AN AVERAGE MPG OF 9.7 PRIOR TO ONE FAILURE.

Structure › Body
Filed Dec 10, 201922,000 milesMD

I WAS DRIVING AND HAD JUST ENTERED INTO HWY. I WAS TRAVELING APPROX 45-50MPH. THERE WERE NO OTHER VEHICLES AROUND, WHEN I SUDDENLY BEGAN HEARING A POPPING OR CLICKING SOUND, FOLLOWED BY WHAT SOUNDED LIKE AN EXPLOSION. I COULD HEAR GLASS SHATTERING ABOVE MY HEAD, BUT WAS PROTECTED FROM INJURY BECAUSE THE SUNROOF SHADE WAS CLOSED. I SLOWED DOWN AND PULLED OFF THE HWY AT THE NEXT EXIT RAMP, GOT OUT OF THE VEHICLE TO INSPECT AND SAW A HUGE GAPING HOLE IN THE SUNROOF.

Electronic Stability Control (esc)
Filed Dec 9, 20199,250 milesVA

THE CAR HAS A WARNING SYSTEM THAT HAS A PROXMITY SYSTEM. THE CAR AT LEAST ONCE A MONTH BRAKES WHILE DRIVING INDICATING A CAR OR OBSTICLE IN FRONT OF ME. NOTHING HAS BEEN IN FRONT OF ME WHILE THE CAR SELF BRAKES. THE DEALERSHIP SAID IT MUST OF BEEN DUE TO FOG. WITH THE REPEATED PROBLEM NO FOG OR BAD WEATHER EXISTED.

Structure › Body
Filed Dec 8, 2019600 milesIL

TRUNK OPENS INTERMITTENTLY WHILE DRIVING DOWN ROAD AS WELL AS OTHER TIMES WHEN VEHICLE RUNNING OR NOT

Unknown or Other
Filed Dec 5, 201910,000 milesPA

THE ACTIVE SAFETY FEATURE (LANE ASSIST) DID NOT VIBRATE THE STEERING WHEEL AS ADVERTISED BY THE MANUFACTURER.

Unknown or Other
Filed Nov 27, 20199,000 milesSC

THIS CAR WAS BOUGHT BRAND NEW IN JAN 2019 AND SINCE BUYING THERE WERE 3 INCIDENTS OF WINDSHIELD DAMAGES ALL 3 TIMES BY CHIPS HITTING THE GLASS. 2 TIMES IT WAS REPLACED BY THE OEM GLASS, HOWEVER I AM WORRIED ABOUT SAFETY, IT APPEARS THAT THIS CAR'S GLASS IS MORE FRAGILE THAN OTHERS. I HAVE ALSO OWNED OTHER CARS AND DRIVE ON SAME ROAD UNDER SAME CONDITION, HOWEVER THIS HAS NEVER HAPPENED WITH ANY OTHER CLASS. I WOULD BE INTERESTED IF NEW BMW X3S ARE MORE PRONE FOR WINDSHIELD RELATED DAMAGES

Electrical System
Filed Nov 15, 2019NV

THE DIGITAL SPEEDOMETER READS IN KILOMETERS PER HOUR, INSTEAD OF MILES PER HOUR, SO I DO NOT KNOW HOW FAST I AM GOING. A COUPLE OF MONTHS AGO, BMW ISSUED A RECALL RELATED TO THE REVERSE CAMERA ON THE 2019 X3. TO REPAIR THIS RECALL, THE SOFTWARE IN THE CAR HAD TO BE UPGRADED. AFTER THE DEALERSHIP REPAIRED THE RECALL ISSUE AND UPGRADED THE SOFTWARE, THE DIGITAL SPEEDOMETER MALFUNCTIONED. THE SPEEDOMETER DEFAULTED TO KILOMETERS PER HOUR EVERY TIME I STARTED THE CAR. IT WOULD NOT STAY ON MILES PER HOUR. THUS, AFTER EVERY START, I WOULD HAVE TO GO INTO THE MAIN MENU AND SWITCH THE DIGITAL SPEEDOMETER TO MILES PER HOUR. I TOOK MY CAR INTO THE DEALERSHIP TODAY TO FIX THE SPEEDOMETER ISSUE (SO IT WOULD STAY ON MILES PER HOUR), AND THEY MADE THE SITUATION WORSE. THE OPTION TO SWITCH THE DIGITAL SPEEDOMETER FROM KILOMETERS PER HOUR AFTER EVERY START TO MILES PER HOUR HAS DISAPPEARED. THE DIGITAL SPEEDOMETER IS NOW PERMANENTLY STUCK IN KILOMETERS PER HOUR (AND CANNOT BE SWITCHED TO MILES PER HOUR). BECAUSE OF THIS ISSUE, I DO NOT KNOW HOW FAST I AM GOING (WHICH IS A MAJOR SAFETY ISSUE), AND ALSO MAKES IT DIFFICULT FOR ME TO KNOW IF I AM BREAKING THE SPEED LIMIT AND THUS SUSCEPTIBLE TO GETTING A SPEEDING TICKET. THE DEALERSHIP ADVISED ME THAT DOZENS, IF NOT HUNDREDS OF PEOPLE, HAVE COMPLAINED ABOUT THE ISSUE AND BMW IS WORKING ON A SOFTWARE FIX, BUT ADVISED THAT IT COULD TAKE MONTHS. I FIND THIS ABSURD FOR A SIGNIFICANT SAFETY ISSUE. THERE IS AN ANALOG SPEEDOMETER IN THE DASH THAT IS IN

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 BMW X3 → · Every X3 year → · How the figures are calculated →